TELL ME ABOUT A TIME YOU DELIVERED EXCELLENT CUSTOMER SERVICE! (Behavioural Interview Question!)

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  • เผยแพร่เมื่อ 29 ก.ค. 2022
  • Tell Me About A Time You Delivered Excellent Customer Service! (Behavioural Interview Question!) passmyinterview.com/tell-me-a...
    #interviewquestions #interviewquestionsandanswers #jobinterviews ****************************************************
    DOWNLOAD 27 SUPER ANSWERS TO THE TOUGH BEHAVIOURAL INTERVIEW QUESTIONS:
    passmyinterview.com/tell-me-a...
    **************************************************************
    In this video, Richard McMunn will explain how to answer the tough behavioral interview question, tell me about a time when you delivered excellent customer service!
    WHEN ANSWERING BEHAVIOURAL INTERVIEW QUESTIONS USE THE STAR TECHNIQUE ( • STAR INTERVIEW QUESTIO... ) TO STRUCTURE YOUR ANSWER:
    Situation: Start your answer and explain the SITUATION you were faced with.
    Task: Give brief details about the TASK that needed doing.
    Action: Provide in-depth information about the ACTION you took to complete the task.
    Result: Finish off and reveal the RESULTS of your actions.
    MORE GREAT JOB INTERVIEW TRAINING TUTORIALS BY RICHARD MCMUNN ON TH-cam TO HELP YOU PASS ANY JOB INTERVIEW!
    INTERVIEW QUESTIONS & ANSWERS (Live Job Interview!) • Interview Questions an...
    BEST ANSWERS to Interview Questions: • TOP 21 'BEST ANSWERS' ...
    How To Introduce Yourself In An Interview! (The BEST ANSWER!) • How To Introduce Yours...
    “WHAT TO SAY when you cannot ANSWER an INTERVIEW QUESTION!” • “WHAT TO SAY when you ...
    11 SMART things to SAY in an INTERVIEW! (Interview Tips for Freshers & Experienced Candidates!) • 11 SMART things to SAY...
    CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
    / richard-mcmunn-coach
    ****************************************************
    DOWNLOAD 27 SUPER ANSWERS TO THE TOUGH BEHAVIOURAL INTERVIEW QUESTIONS:
    passmyinterview.com/tell-me-a...
    **************************************************************

ความคิดเห็น • 70

  • @CareerVidz
    @CareerVidz  ปีที่แล้ว +1

    DOWNLOAD THE ANSWERS! passmyinterview.com/tell-me-about-a-time-behavioral-interview/
    Watch this video next: th-cam.com/video/rALpQTQ4tZ4/w-d-xo.html

  • @beautifulist
    @beautifulist ปีที่แล้ว +12

    I just want to say thank you. I binge watch your interview questions and answers and wrote everything down. I looked over everything that weekend. I had the interview Monday morning and got the call a few days later for the job. I was more confident at this interview, and was ready. Thanks again.

  • @ladyofak8584
    @ladyofak8584 ปีที่แล้ว +7

    I just wanted to let you know you are extremely excellent. Watching your videos and also listening to your every detail. I did follow a lot of your tips during my interview also I was hired for the job. Richard you are wonderful, thank you so much.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      That is amazing to hear! Congratulations!!!

  • @InshasChoice
    @InshasChoice ปีที่แล้ว +2

    Examples are useful, they got me through the interview today. I'm unable to coherently speak otherwise

  • @RAEL1972
    @RAEL1972 ปีที่แล้ว +7

    Sooner or later I’m going to NAIL that interview

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว +3

      You've got this! I have this for you also: th-cam.com/video/UqESX38oWmw/w-d-xo.html

  • @johaibertquintero7347
    @johaibertquintero7347 ปีที่แล้ว

    What an amazing channel, awesome job

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Thank you! I have this for you next: th-cam.com/video/ycttjG3jnUw/w-d-xo.html

  • @ambaalamba1913
    @ambaalamba1913 ปีที่แล้ว

    I also would like to say that I am very appreciative of your videos, as they are the reason I was able to score the job and was able to speak so confidently in my interview ! Thank you!!!!!!!!

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      That is amazing to hear! That is brilliant to hear! :)
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @abelaremu3742
    @abelaremu3742 ปีที่แล้ว

    Hi Richard, you are the best! I have learnt a lot from you.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Happy to hear that!

  • @sugamamajackson6171
    @sugamamajackson6171 ปีที่แล้ว +1

    I watched your interview and read your advice! I excelled in my job interview! I have never performed this well during an interview.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      That is amazing to hear! Congratulations! :)

  • @chayes2144
    @chayes2144 ปีที่แล้ว

    I have heard this question so many times before in interviews. Now I know how to perfectly answer it, thanks.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      So pleased the video has helped :)

  • @UNEQ01_23
    @UNEQ01_23 3 หลายเดือนก่อน

    THANK YOU!!!!! THIS WAS THE BEST HELP EVER!!!! I had my interview today with only 1 day to prepare, nailed it 🤩 got a call 3hours later and was offered the job 🔥 THANK YOU! Keep up the awesome work! Appreciate you

    • @CareerVidz
      @CareerVidz  3 หลายเดือนก่อน

      Great news! Congratulations on your new role! :) To help you in your new position, I've created a video for you: th-cam.com/video/znku_lZ8mA4/w-d-xo.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @duncan3932
    @duncan3932 10 หลายเดือนก่อน

    You are a life saver, thank you for your good work 🙏

    • @CareerVidz
      @CareerVidz  10 หลายเดือนก่อน

      You're most welcome! Do you have an interview coming up? :)

    • @duncan3932
      @duncan3932 10 หลายเดือนก่อน

      @@CareerVidz actually this was just a preliminary application question but still helpful, hopefully i do have an interview coming up :)

  • @fare6l
    @fare6l ปีที่แล้ว +1

    Thankyou so much for sharing your videos with us. I used your videos to prep for my interview and I got the job.. Thankyou

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      That is brilliant to hear! Congratulations!!

  • @apoorvethapliyal6717
    @apoorvethapliyal6717 ปีที่แล้ว

    Awesome👏

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      I am glad you think so! I have this for you too: th-cam.com/video/tgrJ6Lirk2w/w-d-xo.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @julianbigelow2794
    @julianbigelow2794 3 หลายเดือนก่อน

    I have drafted an answer to this question, tell me if this sounds like a good answer.
    I was working at Dunkin Donuts. An elderly woman entered the restaurant and tripped and fell. My supervisor instructed me to go help the old woman get up. There was a table with chairs, it was close enough to the register that a person sitting at that table could place and order and the person working the register could hear her.
    One crew member took the woman’s order, which consisted of an iced coffee, three dough nuts and a breakfast sandwich. A different crew member prepared the drink and food. While we where doing that, the woman texted her grand daughter, who had driven her there, to enter the building. As soon as the order was complete, the grand daughter held her grandmother’s hand as they walked to the car and I walked out with them and carried the food.
    The old lady said, thank you. The old lady asked her grand daughter to teach her how to use yelp, so that she could give the place a good review.

    • @CareerVidz
      @CareerVidz  3 หลายเดือนก่อน

      This is a good start but I would talk more about how you were helpful that all the details about the elderly woman :)

  • @randaranda5080
    @randaranda5080 ปีที่แล้ว

    Thanks 😊

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      You’re very welcome! I have this for you too: th-cam.com/video/2n13nDfSGXw/w-d-xo.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @smritirai8211
    @smritirai8211 ปีที่แล้ว

    Great video as always.... Lots of love from 🇮🇳India🇮🇳

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Thanks for your support from India! :)

  • @benjaunceyyy
    @benjaunceyyy ปีที่แล้ว +1

    the difference between your youtube comment section and the comments on tiktok are hilarious 😂

  • @sameerqureshi-kh7cc
    @sameerqureshi-kh7cc ปีที่แล้ว

    Hi Richard! Richard it's a request! Please make a video on the following interview question:
    Why have you changed your jobs so frequently?
    Although you sent to me a link of the video "why did you leave your last job?" But it is not fulfilling the requirement of the above question, all the best good luck....

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว +1

      Keep an eye out as I will be posting this in the near future for you :)

  • @Max-Jet
    @Max-Jet ปีที่แล้ว

    Hello Mr. Richard, I am really thankful for all these videoes and tutorials but I am really frustrated and tired receiving regrets email to employ me once I have 11 years experience in sales and marketing field, please advise ehat to do.
    Thank you in advance.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      ou've got this! Keep going! These will help:
      1. th-cam.com/video/Cl8upA9AnIs/w-d-xo.html
      2. th-cam.com/video/tgrJ6Lirk2w/w-d-xo.html
      3. th-cam.com/video/dEfhF_OVwCI/w-d-xo.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @StevieObieYT
    @StevieObieYT ปีที่แล้ว

    Well I know what I must do... Next time I apply to work at Aldi's I'm going to wear a brand new suit to the interview 💀

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      My advice would be to dress smartly and professionally for all interviews :)

  • @lilmizzije
    @lilmizzije ปีที่แล้ว +1

    What are interview questions for a customer relationship specialist?

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      I have both these videos for you, I hope they help! th-cam.com/video/90vBHUlTxh4/w-d-xo.html
      th-cam.com/video/STqe2p3khB4/w-d-xo.html

  • @insidiouscrisman1104
    @insidiouscrisman1104 ปีที่แล้ว +1

    Currently applying to Dunkin Donuts and I had absolutely no idea how to answer that question

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      When's your interview? I have a great video here to help you: th-cam.com/video/9TqAGW7CBww/w-d-xo.html GOOD LUCK!

  • @sohamguhaneogi1702
    @sohamguhaneogi1702 ปีที่แล้ว +1

    Hey I Just want to thank you

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว +1

      Thanks! What role are you applying for? :)

    • @sohamguhaneogi1702
      @sohamguhaneogi1702 ปีที่แล้ว

      @@CareerVidz I got the job last week, I was very nervous about interview,but your videos Help me alot,

  • @nithavtthomas2897
    @nithavtthomas2897 ปีที่แล้ว +1

    You have just received a phone call from a client following up on an appointment time for this afternoon? Can you please answer this please

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Is this something you've been asked in an interview before? :)

    • @nithavtthomas2897
      @nithavtthomas2897 ปีที่แล้ว

      @@CareerVidz yes it is

  • @leen_naturesounds_relaxmus1594
    @leen_naturesounds_relaxmus1594 ปีที่แล้ว +1

    hello please could you answer for
    TELL ME ABOUT A BAD CUSTOMER ?

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Sure, here you go: th-cam.com/video/ExafypTqZ-I/w-d-xo.html

  • @chrisnicholas581
    @chrisnicholas581 10 หลายเดือนก่อน

    How do you answer the question 'tell me about a time when you delivered excellent customer service' when the business you work for doesn't have "customers and products"
    I have an upcoming interview for a Receptionist position where it is highly likely this question will be asked!
    Thank you

    • @CareerVidz
      @CareerVidz  10 หลายเดือนก่อน

      You could use an example from another previous role? :)

    • @chrisnicholas581
      @chrisnicholas581 10 หลายเดือนก่อน

      @@CareerVidz Hi Richard, thanks for your reply. ALL my previous employments have been RECEPTIONIST/ FRONT OF HOUSE so I would appreciate it if you could give me a few suggestions/ examples I could use? My interview is tomorrow....

  • @Hassan-lc8ph
    @Hassan-lc8ph ปีที่แล้ว +1

    Hi if they ask me tell me something about customer service Can i use this same technique or anything else ?

  • @prathinkumar1973
    @prathinkumar1973 ปีที่แล้ว

    Pls make safety relative interview questions

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Thanks for the suggestion! I do have this: th-cam.com/video/lzztURqbOjk/w-d-xo.html

  • @robertlamb759
    @robertlamb759 ปีที่แล้ว

    I've always hated behavioural Interview questions. I didn't go to college to work in a customer service occupation. Never in my dreams.

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Watch this video too: th-cam.com/video/wexzvClUcUk/w-d-xo.html
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @ovhtmtc4939
    @ovhtmtc4939 ปีที่แล้ว

    Please tell me about Aircraft Technician job interview

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      Thanks for the suggestion!

  • @bobbyknobson6913
    @bobbyknobson6913 ปีที่แล้ว +1

    What if the interview was for your first job in customer service

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว +1

      I have put together some great tips for passing interviews with no experience here:
      1. th-cam.com/video/X6NlPT7WSdU/w-d-xo.html
      2. th-cam.com/video/BbHGRAZUO_Q/w-d-xo.html
      3. th-cam.com/video/n9I8v9crQMg/w-d-xo.html
      4. th-cam.com/video/sleEVUxIFU4/w-d-xo.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @xtylishcattooo5953
    @xtylishcattooo5953 ปีที่แล้ว

    Plzzz make vedio for virtual assistant for Airbnb...
    Plzzzzzzzzzzzzzzz

    • @CareerVidz
      @CareerVidz  ปีที่แล้ว

      I have this to help you: th-cam.com/video/HFZsHRc4jH8/w-d-xo.html

  • @gymnosophy
    @gymnosophy 2 หลายเดือนก่อน

    Why are you shouting at people?

    • @CareerVidz
      @CareerVidz  2 หลายเดือนก่อน

      😳