Canon EOS R7 Soft Image Issues Solved | Firmware 1.2.0
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- เผยแพร่เมื่อ 18 ม.ค. 2023
- #canoneosr7 #canonusa #bhphoto
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Canon EOS R7 Soft Image Issues Solved | Firmware 1.2.0. Canon R7 suffers from soft images after the latest firmware update. Watch this video to find out a simple solution working directly with Canon. This has worked for me that does not mean it will work for you many have had great success. Try it and see if it works for you but try it on your own accord.
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Thank You Amar for not just mentioning this, but for also showing how to correct it.
Thank you Tim for all your support.
I did it after updating from 1.0.1 to 1.2 (no reset) to 1.3 it works....I am using a 100-500rf now the AF works much better...the AF worked before the reset but now I have much more razor sharp keepers
Thank you - resolved 4 months of stress
I've been having focus problems with my R7 recently. After looking for solutions I see a few people saying Canon has done warranty replacement of some components to fix it.
Interesting
Wow! I've spent many hours trying to get what I expected to get from the R7 and was quite unsuccessful. I was disappointed coming from a Canon 1DMKIV sadly. I reviewed so many videos regarding settings etc I was about at the end of my options and was looking at possibly having to change out camera bodies again. After doing the factory reset after the firmware update and then resetting all my custom dials and buttons I'm amazed at the improvement. I went from roughly a 20% sharp image success rate to I would say 80% success rate shooting small birds with the Canon 100-500mm and my old 500mm F4 ver 1 tele. Small birds are fast moving and sometimes very difficult to get a lock on as we all know and I'm now seeing amazing results. It's winter here in Wisconsin yet but now looking forward to the spring migration with some confidence behind the R7 and R6. Thanks so much for discovering and sharing the solution to this issue!
Bro glad you found it....Man i still love my Canon 1DF mark iv. Welcome to the channel.
Worked like a charm. Thanks for the info.
Glad it worked out
Fantastic information. I am glad I have not updated my firmware. I usually wait a long time before I do for just this reason. Resetting everything to factory and redoing all my settings that I have honed in on is a pain. I will wait. thank you for this amazing info!!! 🙏🤗❤
Anytime
Thanks ever so much Amar for displaying just how important it is to do what you have shown to clearly be a problem regarding focus issues after updating your R7 to the 1.2.0.
My pleasure
Hi, I'm an amateur, I bought r7 had high expectations. but the focus was completely gone. had 1.3.0. and have 1.5.0 now. have looked on youtube everyone said fukus was the best. and felt like I was the worst😂 but find your movie now! and wow it's brand new😂🙈 thank you🙏🙏
Glad it helped many people don’t tell the truth. Hope you will subscribe and stay.
I was so frustrated this issue was so frustrating with my 24-105 it would miss focus so often I went back to my Fuji which isn’t ideal for shooting sports but at least it was sharp. So glad to hear a firmware update corrects this
Thanks so much Amar for the info and reset solution.
Thank you bud
I must say my experience with Canon support (only ever needed twice in years and both about my R7) is fantastic. I thought I got a dud battery but that was resolved but the bigger problem was with DPP and HDR PQ HEIF exports, it’s so good to talk to someone as they really want to get to the nub of the problem and solve it! Turned out to user error that one lol (but documentation could be better in the application, not the manual no one reads lol)
They are awesome and the best part is you’re dealing with someone here in the United States to really understand what you’re saying.
Thanks for the information. I haven't updated my firmware yet because I was waiting to see if issues would be reported. This will be very helpful when I finally sit down and do the update.
There are no major issues it’s just resetting the camera after the firmware update will get you all of the latest functionality to keep in mind the RF 800 mm lens performs incredible with the new firmware update.
@@camerasutra247 The lenses I use the most are the RF 100-500 and RF 800. If I don't see any issues that would be great.
I must admit I was disappointed with the R7’s images and was resigned to the fact it wasn’t as go as my 5d mk4. I did as you advised and the images are incredible, thank you this is a lifesaver (maybe a little extreme but I get better images which is close 😜)
I'm facing the same issue confronting them to the 5d mk iv. I'll definitely try this tonight!
Thanks it worked out great.
Awesome
Wow I just sent back a lens because my photos came out looking exactally like yours after the update. Thought it was the lens but it's the firmware. The lens was a tamron 18-400mm. My other lenses were fine except that one. Thanks for another helpful video.
Sorry bro wanted to share.
Don't expect the reset to do anything for your lens. That is down to the 3rd party manufacturer and the 18-400mm was a dud when released because of the far too ambitious focal length spread.
@@karlgunterwunsch1950 That’s true but I only use canon branded lenses hope that helps
I have had the same issues with my R7 after the firmware upgrade and going to follow this. It has driven me mad as the camera and lenses I use were incredible before the firmware update and will try this. Thank you
It seems to be grabbing focus indoors now but will have to wait till I can get out with it later in the week to give it a full testing. For all those who have not had these issues I hope you never do and this is the worst I have experienced with any camera in over 15 years of taking wildlife photos
And after resetting the settings the errors were resolved ?
@@TERICOP They have been but needed to dig deep and remove any custom settings. It is about 95% back to what it was with Firmware 1.1.0
I don't blame you I would be furious; although no one can accuse videos made with the R7 for having "you know, that digitally over-sharpened cell phone look."
Thank you!
I updated and didn’t have a problem with the RF 100-500mm. I did by chance change a few settings, but didn’t reset the entire menu. I will try the RF 800 f/11 lens tomorrow to see if it’s sharp.
The problem is not the RF lenses rather the EF ones and 3rd party EF lenses.
I had firmware version 1.0.1 when I bought it. It was released right after the release, I was one of the first in my country to get the new R7! We were on holiday that day... I took the R7 with me, and at least half of the pictures I took on holiday were lifeless, I noticed when editing on the monitor at home how lifeless the pictures were! I was angry and deleted the holiday pictures. Now I have the 1.3.0 firmware installed, I hope it will not produce lifeless pictures, I really hope so!
The latest one is much much better
@@camerasutra247 Thanks! 😀
Very helpful. It would be great if you would do a follow up with bird and bird in flight images so we can see the results. Thanks. 😊
Thank you very much Amar! You save my day. I went all the way with the firmawers. And my camera just star to give me some really bad photos all pixaleted, not sharp images and I was so frustrated. I was freaking out. So this definitely help me a lot. I hope canon are paying you....😂😂😂. Thank you very much. 🙏
They only pay the big TH-camrs not us but we love photography and each and every one of you
@@camerasutra247 Yes, I was joking... but they really should. Wish you a great day. 🙂🙂🙏
Thanks for doing this!
A couple of questions:
1. Is this reset going to be needed after every firmware update?
2. Once the reset is done should we pull the battery and reinsert before restoring our settings?
Thanks again!
1. Yes 2. Yes
@@camerasutra247 That's discouraging. Restoring all my customizations was pretty painful, and I'm still having the occasional "thing" pop up that I missed. I may never do another update on this thing! Early results look good though. Thanks again!
Updated from 1.3.0 to 1.5.0 and the shoot immediately afterward is horribly soft, or not focused. With an EF 70-200/2.8 ii Aaargh.
Oh no
Done a reset of camera. Looks better indoors. Further testing.
If I were to do this, I would first backup all of my settings/custom settings to a memory card, then reset the camera, then reload the settings back to the camera so I don’t have to manually reconfigure everything all over again
-D
Yes but the canon r7 only saves to custom shooting modes not the card like Sony cameras or the 1d bodies. If I am wrong please let me know how you were able to save it to a card I may be wrong
Thank you for this! I’ve been growing increasingly frustrated with my R7, to the point that I’m reluctant to even pulling it out of the bay most times.
The odd thing is that I’ve noticed just recently that my R5 feels to be struggling in a similar way.
Going to take the time to reset both from top to bottom and see if it helps get things back to the level that I know they used to be capable of.
Yes, they are five in our six struggle with the same after farmer updates. It’s a good idea to reset them. I will make another video encompassing those cameras.
Thanks for this, i don't know if this is the problem but i feel my Rf35mm 1.8 has this issue, also the sigma art 50mm f1.4 but not the Rf 100-500, sometimes the af works fine and some times does not. I will definitely try this fix
Yeah, give it a go and I think you will see that it should put everything back to the way it should be. I know it’s weird but electronics is interesting.
Did the autofocus issue get resolved after you updated the firmware?
@@muhammadluqmankhan08 yes
I have seen a lot of recommendations for the r7 and 300mm f2.8 is ii, but would the 300mm f2.8 is i have sufficient resolving power for the R7? I know you have experience with the version 1 from a video 4 years ago. Just not sure if this pixel density is too much. What do you think?
I use mine on there with no issues whatsoever
@@camerasutra247 thank you. I have a lot of input about version 2 but not version 1. Thank you again.
@@Jessehermansonphotography Version one even today is a stellar lens though heavier than version ii
great info thanks for sharing . Unfortunately I just saw this Video the day AFTER installing the R7 newest firmware update 1.4.0 and I still have soft images . Would it be prudent to do as you described delete all factory and other settings and then go from there ?
Prudent no but it’s a choice. If you’re still getting soft images, try this method and see if it fixes it I would just leave it alone. I have not updated the camera ever since I did this and I get tack sharp images.
@@camerasutra247 roger that thanks !
I can't use r7 + samyang 135mm f2 or samyang xp 14mm f2.4
How it work?
I have never tried those lenses
Hi bro..
I am using R7 with adaptor, I have tried with many lenses as 70-200 is iii, 100mm macrof2.8L, tamaon 150-600 G2.. focusing shifting issues hunting me badly.. i have updated firmware ro 1.3.0 still no changes
I have contacted with service Center person and mentors but no solution ,
And i did as u said there is also no charges.
Pls help me out of this 😢
Thank you 🇳🇵🇳🇵
Thank you for your support
Sir, will resetting not also reset the firmware version to its first version?
Nope
@@camerasutra247 thank you!!!
Had to do the same with the r5
I know I had to mow on the R6
Strange . I’ve updated and haven’t had any problems at all
Are all your lenses RF?
@@camerasutra247 all EF
@@flippflopps4026 ok great to know.
I am on firmware 1.2.0 and get tach sharp pictures on all my lenses.
Are you using RF OR EF lenses?
... and soft images usually occurs due to too slow shutter speed, shutter shock and/or movement of subject and/or the camera. IS and IBIS do not stop subject movement. Only a fast shutter speed can frezze the subject. I dont believe the firmware for anything to do with soft images, normally.
I would believe it, but
1) he is not really authentic by more or less stretching a lot with bla bla to get to the 10 minute mark for a explanation which could be done in 10 seconds maximum.
2) Do we have to just pull the battery out for 30 seconds? (he also said it fixed it!)
3) Or do we really need to reset the camera/firmware completely? Why tho if removing the battery fixed it already?
4) He is probably high, sick, very tired or all together in the video.
Ohh, and the main reason: I have not found any issue yet with the R7 and FW 1.2.0 (except already known, less annoying problems)9eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee9e 9 so i wont reset it until i really notice problems as shown in the video.
Funny enough is.... he is crying about AF issues..... THATS MY EXPERIENCE IN OVERALL with a Sigma 150-600C, super annoying pulsing and so nearly unusable AF-C.
I think also its partially a user error, why these issues are so rare then? Probably they did something different which lead to the issues?
They also screwed up IBIS with fully manual lenses as well. You can set the lens length for IBIS, but it wont take it properly unless you turn IBIS off and back on again and then leave the camera on for that session otherwise it breaks again...... Firmware 1.3.0 better fix it or I'm seriously considering going to Fuji. If I wanted a camera with non-functional IBIS I would have gotten an R10 and saved some money. (Yeah, im pissed)
I don’t use many manual lenses so cannot intelligently comment on your experience. I will have to try it and see.
User errors.
@@marvinlovenfeldt It's not. It's been broken. The R5 had the same issue in a previous firmware update.
@@Philtho And still it sounds like a "you" problem....
I use manual lenses on the R7 and i NEVER had such an issue, if i had issues, it was an intentional problem created by Canon (as with 3rd party lenses)
@@harrison00xXx It's auto set for 50mm at all times. If you use a manual lens other than 50mm the IBIS is not compensating correctly. You can tell by zooming in with the x10 zoom. It will be jerky instead of smooth. If you turn it off, back on, then it will be smooth. It's a known issue, either way. Also, Canon allows 3rd party manual lenses.