MASSIVE Engine Failure on our M1000RR & BMW REFUSED Warranty...
ฝัง
- เผยแพร่เมื่อ 15 พ.ค. 2024
- At under 500 miles, our BMW M1000RR had an engine failure.
After installing the SC Project SC1-R, we took the M1000RR to the dyno to see how much power we gained, and the engine gave out.
If this was due to our negligence, or us pushing the bike too hard, we would gladly replace the engine ourselves, but this was clearly an internal issue with the engine. But the problem arose after.
BMW chose to not honor their manufacturer's warranty, and refused to replace our engine. They did not even opt to inspect our engine, and chose to DENY the warranty after only checking the oil pan.
When inquiring with professionals in engine building, they confirmed that this failure occurred from faulty bearings or faulty engine assembly.
So we had to make a video about this, to let you guys know our experience with BMW. We have resources to fix this and replace an engine, but what of those customers who do not have the resources?
These are $40k+ machines, and the response from BMW is unacceptable.
As soon as we receive our old engine, we will be doing a full tear-down and detailing exactly the damage done, and exactly the reasons behind the damage.
Stay tuned!
@CaliMotoTV
• 2023 BMW M1000R had Ca...
@carwow
• 1000hp BMW M4 v M1000R...
SC Project SC1-R Full Exhaust - tinyurl.com/yp9nef3n
BrenTuning Stage 1 ECU Flash - tinyurl.com/yeyv9x3t
NRC Fender Eliminator Kit - tinyurl.com/mw8rk9t3
BMW S1000RR / M1000RR Carbon Fiber - tinyurl.com/2wjutcn4
All BMW S1000RR / M1000RR Parts - tinyurl.com/4f8bs8c3
00:00 Many Engines blowing up...
02:05 How did we get the M1000RR?
02:40 Issues from the BEGINNING
05:00 There's an issue with finding good techs in the industry
07:12 Drove 19 HOURS to Cleveland to get it checked
10:45 Discovering that the issue is bigger than we thought
11:48 BMW DENIED warranty
15:20 Faulty Engine Assembly!!
20:50 Feedback from BMW engineers...
22:30 Many similar engine failures... CaliMotoTV, CarWow, Etc
24:45 They refuse to send us a letter of denying warranty
26:00 We bought a new $15,000engine
31:00 The M1000RR is sold
34:22 But we're getting a new bike!
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Motomillion is an online motorcycle boutique, and we love what we do. It is who we are. We, just like you, are riders and avid motorcycle enthusiasts. Our goal is to present you only the highest quality products to express your individuality through your passion for motorcycles, while providing you the greatest personal online shopping experience. Our founder, Mani's passion for motorcycles is what started it all. His stories are forged with the memories of the great 500cc GP races of the 1990s and make their way to the modern day.
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Lots of comments here. We'll leave this last comment from us:
I understand that many of you don't know the full story and didn't watch to the end.
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty.
Why was Bill's replaced even though modification were present?
Carwow's STOCK M1000RR blew up on the drag strip. (Don't know the result of their situation)
Anonymous BMW employees have reached out letting us know of their shady practices, and of an on-going engine recall which is hush-hush.
Read the comments here from so many other people with issues with their BMW. We're bringing to light an issue within the industry that needs to be addressed.
We have the means to buy a new engine. What about another person without the resources?
.
.
Faulty engine assembly or faulty bearings... And the warranty was denied. What do you guys think? We would love to know 👇
But we're working on getting a new bike, so stay tuned!
That’s the reason they didn’t release the s1000rr I had ordered I heard they were having issues with the 24 engines.
Wow! We've also heard of many more engine failures from customers and friends
Where did you hear of the engine issues?
Sad BMW has come to this,never will own another one myself n definitely would have sold it too after all that bullshit !!! ABSOLUTELY NO WAY ITS YOUR FAULT !!!!
@@Motomillion I can’t recall exactly, i think it was through my dealer the sales manager. I had ordered my bike last august and had to readjust because it wasn’t coming anytime soon. It was a stop sale. They never expressed why I believe but he heard it through his connections.
I ended up with a 24 ducati v4. I had an Aprilia rsv4 and was nervous about Italian products. My new limited broke down constantly from the start. Aprilia bought the bike back with only 300 miles last July.
No heat in the bearing or rod end means faulty bearing material. I’m sad for you, I really am.
My nephew is a BMW technician in a reputable BMW Dealer and he told me that last year they got 17 engine failures similar to your video . I feel your pain brother .
Such a shame.
would be interesting if the motors were assembled at the factory in Germany or somewhere else......... They try and beat labor costs and this is the result both Bmw and Audi had similar problems until they brought it back in-house for better quality control during assembly FYI.........
😮
I hear bmw have the most recalls but it needs to take into account they have most sales & allegedly good recall warranty work.
These bikes are lemons.
My Ducati Diavel 1260s burnt oil for 2 years... full compliment in 3000kms. Then it ate a valve. Duacti replaced under warranty. The head of Ducati in my country stated "we want people to ride motorcycles" - 3 weeks later there was a new engine. It took a bit of work to get there, but they knew it was their responsibility. Sad not all companies put customers first.
I believe the '08 through '11 CBR 1000rr were known to burn a quart of oil between oil changes. Honda claimed it was normal, and end the end of the day engine failures were super rare on that model.
@@taylorhickman84 This was 2019 model... and ultimately the issue lead to the catastrophic failure of the engine. The point is modern motorcycles should be more reliable... due to the price paid.
they are pushing more and more power cant be reliable though. as i said before s1000rr is cheap copy of GSX-R engine thats being in development for 50 plus years now. I will always have japanese bikes. All four kings from sunrising east. You can stick turbo they go thousand and thousand of miles. Europe cant build as Japan does ppl dont know that hence buying this types of bikes. three four in head@@cameronmale83
Thats extremely cool similar thing happend to my friend with his Aprilia
but you didnt take it on a dyno and a 400 mile ride with an engine warning light and some dude telling you pdi hasnt been done. Because thats what he did and stated in this video. Thats why he wont get it warrenty. Its not BMW's responsibility anymore when he does that
so you removed the break-in limiter, went to put an aftermarket dyno tune on it, redlined the engine within the advised break-in period, and blew the engine up?
I understand that you don't know the full story and didn't watch to the end.
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty.
Why was Bill's replaced even though modification were present?
Carwow's STOCK M1000RR blew up on the drag strip.
Read the comments here from so many other people with issues with their BMW. We're just bringing to light an issue within the industry.
@@Motomillion Cry harder. You messed up and you know it.
It says right in the American manual, no full throttle until after 621 miles and nothing over 9000 rpm......even if the engines are having problems, I'm not following any other procedure other than what the manual tells me on my $40K motorcycle. Not following the manual, then blowing up the engine, gives BMW a clear out. I don't have any sympathy for 'motomillion".
@@nickb3968Defending a corporation that has a known problem with those engines is crazy lol
@@tricktop9064 Is there anything in what I wrote that is untrue?
I think this video should be revised to “We messed up and needed to spend $15k+ to replace the engine”.
someone didnt watch the part where they are replacing engines with the same modifications and doing a hush engine recall...
nah nvm i just got to the party where they didnt even pass the break in period before they loaded it with engine mods... you right
Can I ask why you did not return it on the first 9-mile warning?
Because society rewards inbreds acting inbred these days.
Yeah, I wondered that. It may have been a sensor that was trying to tell them something...🤷
So sorry to hear about this, you look crestfallen, I had a GSXR 1000 engine fail a few years ago (300 miles old from new!), took it back to the shop i purchased it from, after inspection (the next day) they got 2 technicians from Suzuki UK to come up (in day 3) and they diagnosed there was a problem with the engine, they already had a replacement engine just in case with them in the van, and replaced the engine the same day ( day 3), I also got a letter of conformity for the new engine from Suzuki, and one apologizing for the failure. Now this happened to me in the UK, I would have thought you would have least been given some compassion in what is BMWs flagship motorcycle, SHAME ON THEM!!!.
You see, your experience with Suzuki win's your business for a long time. It even makes us happy to hear stories like this and makes us consider such brand names too!
Thanks Mani, I hope you get some resolution from BMW to this ongoing issue!.@@Motomillion
Well, that's the Japanese v.s. Germans that are too proud and stuborn what else would one expect.
This is why you buy Japanese, all about reputation for them
I've just started a job as a Steam Turbine Engineer. I would have saved up my hard earned money and purchased an S1000RR or M1000RR simply because of how fast they are. But after this video. I'm not wasting my money for a bike that might get me 1,000km before going bang. Last year I purchased a bmw 318d and got scammed too, purchased a bmw a decade ago and ALSO got scammed.
I think once I save my cash in a few years, I will just go with suzuki or Honda for reliability.
I've owned my suzuki bandit for the past 5 years and it's never let me down once.
If I spent that kind of money on a specialized motorcycle, I would respect it enough to wait the 600mile break period at LEAST like common guys.
especially the other guy, put a tune on it, took limiter off, and took it to track all before initial break in service lol
Absolutely! That's what I don't get, like am I missing something?
Moral of the story is break in the motor before heavy mods and tuning and hard dyno pulls lol
Had a BMW S1000RR 2020 M-packge.
Nothing but problems on my side, I sold it and bought a Yamaha R1 2024.
Things I changed on warranty:
-handle bars rubber
-left mirror
-front forks
-front calipers
-cam chain tensioner twice
-oil pump
-oil cooler (radiator)
-airboxintake silencer air filter box housing
-rear braking line and abs electric wire was touching the exhaust and popping ABS failure
-lots of condensation build in the exhaust cat and popping check engine failure
I got so dissponinted with that bike, I was so scared that one day that engine will blow up and die on that bike. I can sleep better now as I got rid of it. NEVER ever going back to a BMW or looking at them.
The R1 sounds the best of all liter bikes! Congrats on the 2024!
Dang, see I wanted to do a wrecked build series with a s1000rr, I don't think I do anymore hearing of issues like this because there isn't a warranty on those...
wow, that insane! I almost bought a non m s1000rr recently but picked up a ZX10r because it was so much cheaper and Kawi's history of reliability. My first ZX10r I put 55k miles on and it never once had any problems.
The newer ones are the problem.
15-18s are really great.
09-14s are okay.
@@Motomillionr1 and ducati sound the best at a idle and low rev but, when you get into mid and top speed and high revs, bmw wins in the sound division.
My local dealer has several 2024 S1000RR and M1000R's in stock. I was tempted to purchase but your video popped up and now that I have seen these major issues I have decided that I will stick with Japanese motorcycles. Thank you for getting this out for the consumer. $20-$40K for a motorycle is way too much money to have to deal with these major difficulties.
Lots of great Japanese alternatives now a days too!
"22 Mt09 SP 25k Km hasn't missed a beat.
Same
I have had absolutely zero issues with mine and most other people have had zero issues, it's a pleasure to drive
Stay with dirtbikes
If something breaks during warranty, you go to a dealer! One morning my F900XR threw a yellow warning and went into limp mode. We didn't have a BMW Motorrad dealer in our city and they picked it up and dropped it back after fixing it. Was very happy with the service.
I have owned numerous new BMW motorcycles over the years. They were once known for reliability and *excellent* customer service.
My last GS had a fuel system recall. About a year later, the part they recalled failed and it started leaking fuel. The dealer reached out to BMW to get it replaced and to the dealers surprise they refused. I called their customer service (now the same as their automobile line) and was told they wouldn’t replace the failed part they put on my bike under their own recall. I got ahold of a manager and explained I was a loyal customer having purchased numerous new BMW bikes. He offered to give a tiny discount off of the retail price of the $800+ part.
I will never own another BMW product.
Seriously? Can't believe it!!! What whores from BMW
You need a Honda or Kawa in your life, they would not break in first place :D
@@elcookiemonsteru I own a lot of bikes, and have owned several Honda’s Yamaha’s and Kawasaki’s. I currently own a couple of old Honda’s. Those bikes certainly tend to be reliable. Unfortunately, there aren’t many models in those brands I like a lot at the moment.
This might surprise you, but I’ve had zero problems with my old AND new Guzzi’s. Probably the most reliable bikes I’ve owned. They are a lot like the old BMW’s, very simple and reliable. Guzzi’s parent company, Piaggio also owns Aprilia. I’d consider a RSV4, but it needs an updating.
Haven't seen this comment so I'm making it, you took a gamble by removing the rev limiter yourself. I'm pretty sure anyone that knows anything about warranties will tell you that tampering with the ecu will automatically void your warranty. Just because it doesn't make sense to you isn't a valid justification.
We followed manufacturers recommendations. They state to do the first service between 350 and 700 miles, after this the break-in limiter is removed. This is not the 14k-15k rev limiter, this is a 9k rev limiter for the break-in period, which we followed.
This is in the owner's manual.
Excuse the dumb question, but if it’s removed anyway why did you have to remove it ?
@@Motomillion How many miles had the bike done before the first service where you removed the break-in limiter?
@@andrewstones2921it’s removed during the first service by a technician (they did the first service themselves and had the tool to remove it). It isn’t an automatic change in rev limit after a certain mileage.
AJpro88, you aren't really paying attention, are you? Also, a tune doesn't automatically void a warranty at all. You are obviously very ignorant to how warranties work.
you lost me at 18:52 haha ... the break in rev limiter is part of the warranty whether you "believe" in it or not. like how hard is it to put 600 miles on the bike?
I put on 120 miles on my new bike the day I picked it up at the dealers, before the week was out it was due for its first service, this bloke had this bike over 7 months and only put on 400 miles, says he hasn't got the time to run it in but finds time in 7 months to do a pile of alterations on the bike, found time for no reason to DYNO it and rev the nuts off it, fucks the engine then finds 38 hours to drive it to his mates BMW mechanic hoping for preferential treatment, this plonker needs to get his priorities in order.
@bobp6742 😂 love this comment! and then proceeded to do a 35 minute session about it. guy could have went for a 2 hour ride and be halfway there with the milage
@@TwoTechnics76
He has a bike worth 40k that had only 9 miles on it and what does he do, takes a fucking angle grinder to it, he's not well in the head.
@@bobp6742 yeah I found it weird he took it all the way to Cleveland Ohio from South Florida, because he doesn't trust anyone else?? wtf? there's many certified BMW mechanics and shops in the state of Florida that work hard on these bikes and do great work... something doesn't add up about all that
@@TwoTechnics76
He knew he'd fucked up on the warranty and didn't have the means to buy a new engine.
He said his mate worked as a BMW mechanic in Ohio and he went there just hoping his so called mate would just say to BMW that it was a fault in the engine and he would get a free engine, but it didn't work out that way 🤣🤣
So now he's whining and crying how bad BMW customer service is. Am glad BMW stuck to their guns and told him to piss off. I bet they've watched his videos of him breaking the warranty, their not that stupid.
Thnx for the updates ! Duly noted ... Was saving up for it but gonna research and invest into something else now
I appreciate this video. This is good for customers. I've had engine warranty issues in the past with no resolution with another manufacturer.
Yes. We only wanted to share our experience to bring to light this issue within the industry.
Manufacturers appreciate having documented proof of ECU modifications through flashing. Once this is established, the warranty becomes void, as the manufacturer no longer has an obligation to cover any failures. This stance is understandable since the engine is not operating within the original factory limits and parameters.
Absolute nonsense as the engine is designed to run within the tolerances allowed by the manufacturer. Soon warranties won't mean anything anymore. This POS is meant to be a superbike, just ask Toprak how "he" blew up his motor.
I understand that you don't know the full story and didn't watch to the end.
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty.
Why was Bill's replaced even though modification were present?
So...the bike sets a MAJOR engine warning and you leave it running as you walk around videoing it?
How would you locate the problem without running it on low rpms
@@stickitupyourastericyou dont. you take it to the dealer as soon as you get home.
So im watching this because i was 2 weeks away from buying a M1000 but after seeing this and reading some of to comments about failures there is no way im going to risk this especially as i work 6 days a week and have no time to have to go through what you went through so Ducati SP2 here we come. Thank for this video it really helped.
Sills in Cleveland is legendary! I found old paperwork from them in my grandpas barn from the 1960s. Happy that they are still around and known by people around the country
I had purchased my dream bike, the 2022 BMW M 1000RR in mid 2022. I got to enjoy around 5k miles before I experienced a catastrophic failure like you had with your M. I was on my way home from work when it happened. I didn't tune my bike like most owners of these machines do, mainly due to fear of warranty becoming void. After 3 months of waiting, BMW honored the warranty and sent a new engine for my dealer to install. Unfortunately the new engine experienced issues after the break-in period, dream bike experience wasn't as pleasant as I had hoped.
Wow, very sorry to hear about your difficulties with your M1000RR. Definitely something none of us want to go through
time to go to ducati or aprilia.. bmw is shit
Our dreams are usually better than our reality. ;
2024 Honda CBR1000RR-R Fireblade SP@@richardtavarez2614
What did they do about the second engine?
Thank you Manny for this public service.You have save me a lot of grief.That same local BMW dealer work on my 2011 s1k for some recall work and now my bike overheats and that never happen before.
Sorry to hear of your issues, we hope they make it right to you!
Maybe they saw this dyno run online like we all did. A jury would laugh you out of the courthouse.
Well they wouldn't, would they, because they wouldn't be there. Would they?
I understand that you don't know the full story and didn't watch to the end.
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty.
Why was Bill's replaced even though modification were present?
@@Motomillion Excellent point and Bill was on the track giving it the beans. Completely different scenario with your M1000rr which was babied from the day you got it. As consumers we want to know that these “performance bikes” can withstand what they’re supposedly built for. Chris Northover from bike world had an engine go bang on the M1000rr he was testing on Carwow and that was completely stock + he’s a professional rider. I bet there are so many other cases of private owners having their 35K machines going bang that haven’t come to light because they don’t have a following. Time will tell…
Yeah.. but to see the play in that rod... the only thing you can do is get a few experts .. try to win a jury decision.. but your spending a fortune on attorney fees .. But agree why are you dyno tuning a brand new engine during break in period .the warranty says blah blah blah.. it's a dam shame though.. This is why dyno tuning always terrified me when I had my bikes done...
It is known that BMW m1000RR Engines have Problems with high Oil cusumtion weak Pistonrings or wrong or to loose the Assembely is in Italy
@@Motomillion
Thank you, you have definitely convinced me.
I am a French biker. I had a 2019 s1000r. I had no problems with it. I currently have a K67 s1000rr and have had no problems with it either. Despite this, I understand being disappointed by a negative response without any verification from the dealer. We have vehicles that are relatively expensive and the feeling of having no empathy when we have a known problem with the vehicle can be very frustrating. Our luck is when 2024 BMW, like all other manufacturers, is very careful about their reputation on social networks. And absolutely want to maintain a good image in order to make customers loyal. Good luck to you in your reimbursement process. RIDE SAFE / PEACE
I saw an engine failure on the new M1000RR last year in a track day.
I'm taking delivery of a new S1000RR tomorrow switching from my R1.
Wish I didn't see this video now haha.
This was just our experience. We have seen plenty of people with S1000RR and no issues!
Congratulations 🎊 hope you enjoy the bike you deserve it … you worked hard for it I’m sure 👍 enjoy it stay safe !!!!
😂 I was torn between both last summer and I got the last R1 in florida. So far i'm happy
what...? why would get a bmw over a r1. well just dont void the warranty and enjoy it but maybe consider selling it when the warranty runs out. those beamers always have major issues, stick with japanese
I agree, my friends have had lits of issues with theirs and they aound funny before warming up. Face it, its not the bike it used to be. kawasaki ftw @philb8344
U did the right thing man , respectful and all 👌 👏
VERY well articulated Mate. My V2 Pani blew up after 10 miles. Similar thing. Ducati USA replaced the engine, no questions asked. And for the record, i did watch it until the end 🙂
I have a 2023 M1000RR, I've been following your build very closely, and have done a lot of the mods you also have. Currently at 2100km problem free. I had a feeling something had gone wrong when you stopped uploads on this bike. I am so sorry to hear about this and how poorly it was handled. All of the points you made are clear and unbiased. I think this video will blow up, at which point you can expect a call from BMW. Wish you all the best.
Thank you! I hope you enjoy the bike to its full potential!
they don't do it on cars doubt if anything will change with bikes.......... They're German and very proud
That's sad if they only deal / remedy the problem because of his platform. What about other enthusiast and owners that might have a problem and don't have his / a fanbase 😢😭
But do you ride with anxiety now with this in the back of your mind?
Unfortunately, not the first nor the last BMW blown engine I've heard, seen about. Great video though going through it for us. Much appreciated! Not a negative press video but I'm not going near the S1000RR like I had planned this season. THANK YOU!
Thank you for the comment. Luckily there are many other great options out there today for us consumers!
Exactly how I feel now. Back to the drawing board
S1000RR engines are not built on the same line as the M1kRR. Not to trying to convince you to buy one just inform. I have almost 3.5k miles on mine with exhaust and flash. 0 issues so far.
@@BeginnerMoto They took my '23 rr from me, and they (BMW) claimed the heat treatment process on the rods failed.
@@jasonisdn was the work covered under warranty?
WOW!! I was actually looking into getting this bike. I'll definitely pass now. Great details in this video Manny!
Thankyou ! Your 1000% have the right to do this video and know we know stayaway from BMW ! Thankyou again we work hard for our money and this will destroy someone less fortunate.
I appreciate the transparency. I think you were more than reasonable. I was given the opportunity to buy an M 1000 R but I passed. Now I'm thankful I did. I can't risk dealing with a company that won't stand behind its (very expensive) product.
I am sure you have no remorse on passing on the opportunity to own it now! Thank you for your comment!
What’s mind boggling is the fact that they told you that the bike is still under warranty
What good is that after this experience
Exactly. What good is BMW's warranty? No faith in their word anymore
Hi motomillion
I have quite some experience in this field as my 2023 mspec done a rod around the same time last year. My bike had been flashed to suit straight thru exhaust I fitted, but did not change the rpm ceiling and servicing prior to flash was done by BMW. Result -
Catastrophic engine failure , full motor replaced under warranty plus servicing and break in service, & with a new rear tire as the one on the bike was covered in oil during failure. Fully repaired
It may be hard but the best way to prevent dealer and manufacturer problems is to not modify while in warranty.
I wish more people
With these bikes came forward and addressed their problems they’ve had with their S1000.
They are coming out in this comment section!
Problem is people refuse to admit their 20,30,40K+ purchase is a dud. Coping is real unless it’s a review unit. The H2 line had oil in the intake issues and forum users are quick to blame the user and not defect Kawasaki has known since its inception. Warranty on power sports in the U.S is another gripe I have.. an absolute joke.
@@HKvsGlock it's irrelevant but i just want to say Glock all day.. HK is against citizens owning firearms. Couldn't give me one.😂
@@kdcustoms1272 what’s irrelevant?
Glocks are a staple/pioneer but boy do I wish they would add more modern touches. Needing a plate to use an rmr is dumb(not milling).
Sorry about the issue with your M 1000 RR 😭
At least I got to see you and drive that mighty "Zed" oh 6!
ib in the house!
Ib knows about bmw engine problems.
My experience with BMW motorcycles is (had) a 2016 s1000r that I owned for 2 years and put down 23,000 miles and now currently on a 2024 s1000r that I bought about 2 months ago with 2,000 miles. Not that I’ve had that much riding miles but I’ve had good luck with the first one. Hopeful that this new one will be the same in reliability. And yes I understand, that’s a different bike. Sucks this happened with you guys. Makes me really cautious about any tunes. I think I’ll keep this one stock and will put on a ton of miles.
Thanks for sharing. I have a 2015 S1000R and I hope I don't have the same issue.
If this happened to me, id be absolutely livid. You handled it way better than i would.
Don't get me wrong, I am livid. But need to keep calm and carry on.
As a retired engineer who worked in REPCO NZ ( who produced engine parts including bearing shells) I would say straight off it was a duff bearing. Engines are very simple, you dont need to be a rocket scientist to analyse the type of material/s in the oil and where they have come from, everything you highlighted was correct , simply the bearing got through "QC" fitted and broke down from there. Shame on BMW..
I'm glad I found your video. I was getting close to pulling the trigger on a new BMW, but after hearing this I'll get sticking Suzuki.
Really informative video and important to share issues like this, no drama queen going on here. As you said, just need to be in a corner, on a busy road, overtaking etc etc, and there could be a single to multiple fatality from this type of failure.
My experience with BMWs has been with the GS platform. I had an HP2 naked adventure bike, which came apart on a daily run. The prop shaft was flung out of the swinging arm, completely cracked the swinging arm. Initial response was it would not be covered under warranty. Did a little research and found a recall stating that the arm located above the swinging arm should be secured with loctite on the bolt. Basically, the bolt vibrated loose, allowing the swinging arm to flex to a point the prop shaft gearing disconnected from the read bevel gear. You should have thought with that many GSs in the world something as simple as thread compound on a bolt would have been known or engineered out. Eventually got it covered, around $4,000 USD of swinging arm plus labor.
Didn´t the S1000 models have a required run in time of about 1000 miles where the power was limited, and only afer that they could be used with full power??
Not so sure if hitting the dyno at a little more than 400 miles was the best idea then....
I guess he wanted to skip the run in by modding the ecu and the engine just died.
I thought it was 600 miles. And, they put a tune on it prior. Sounds like they voided warranty.
Revenge the engine on the dynowoyld be the best thing for the engine so it has a load on it BMW stupid for not fixing this under warranty this has already cost BMW more that the fix in bad press I was looking at one of these motorcycles now I would never buy A BMW anything
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty.
Why was Bill's replaced even though modification were present?
Carwow's stock BMW M1000RR also blew up on the drag strip.
BMW is having major engine issues on these new engines.
They nerf it to 8 or 9k RPMs until first service. Felt like an eternity on my S1000RR. As soon as first service was done and I took it to 13k, I had the biggest boner. lol
Really sorry to hear this. Thanks for sharing your experience. I’ve owned a few Yamahas and Ducatis over the years and have always had good customer service from either brand. Was actually looking at either an S1000RR or the M this summer, but after watching this I really can’t see myself supporting a brand like BMW. It’s not even about the bikes anymore, I know shit happens sometimes with all brands and manufacturing issues can occur. What I cannot support is both the lack of empathy from customer service and the manufacturer and just the overall negligence to investigate the root issue of this particular engine. I hope BMW takes a hard look at this video and all the comments and ends up doing the right thing and reimburses yourself and your company for the engine and labour. Best of luck.
Ive got a 23' M1000r with 2,500 miles now. No issues... but i broke in the engine correctly and the bike is stock. I track the bike regularly and reach 14k rpm regularly.
Thanks for making my decision for me. Couldn't decide between the M1000R or the Streetfighter...Streetfighter it is.
We had a Streetfighter V4 we built! Might have been our favorite build so far!
I have a 2024 BMW M1000RR and I really hope I don’t have these type of problems. Sounds like a headache and a half! Kudos to you and nothing but blessing on your future builds🙏🏽
Sell it before it's too late.
You took a brand new motorcycle and immediately beat the shit out of it, and it broke and you expect the manufacturer to cover it? This is the world we live in today zero accountability. Everybody expects everything.
I'm leaning towards your theory as well. Bike was hardly at the 600 mile break in period and drop it on a dyno and do the first oil service yourself. It shouldn't give up the ghost, but low RPM usage is the norm. Lots of drama for content....
Nope your both jackasses . 1st service removing rev limiter can happen at 350-700miles. He waited 400miles. Fuck bmw
Putting a bike on the dyno with 400 miles on it is no t beating the shit out of it, most bikes are put on dyno before it leaves the factory, and res they redline it.
@@A-FrameWedge But they usually don't have a check engine screen before that.
That's what I'm hearing from his tone. He takes no responsibility. He claims there are "experts" on his side. Sure. He's really good at setting up situations where disagreeing with him would cost you his friendship, or he'd talk shit about you behind your back. That's a hustler for you.
Sometimes a car or bike has a bad reputation because of the owners it attracts. Like Glock, associated with police and douches. BMW, associated with entitled pricks. Volvo, associated with moms and families.
Really sorry to hear about this failure. I am currently waiting for my S1000RR to show up at the dealership from Germany and am a little nervous after watching this video. I was wondering if the stage 1 tune mentioned in the video from last year included the 15,000 RMP limit "while making sure the raised RPM limit is not stored in the ECU" that I see referenced on the BT Moto site? I have a stage 1 waiting for the bike but am concerned about using it just in case there are issues. Is that the same for the stage 2 where the rpm limit is raised? Thanks for all your content, I really appreciate it!!
Just go with Break-in ordeal full 700miles (1200km) - go to dealer to change oil+filter+they will remove the break in rev limiter, don't rip hard on it the moment you get full rev range unlocked, rev it nice and steady, higher rpm for short periods of time, keep it Stage 0 until around 2.5k miles, only then you can think of doing the remaps and ''fun'' things after you are certain that everything is perfectly fine, you had your 2.5k miles of fun and can ruin the machine (if in the end the remap is bad). I'd say - just enjoy the ride, get a feel for it.
I personally wouldn't remap a bike just to squeeze out some odd tiny extra numbers. Only thing I would consider remapping would be a car which I know has huge tuning potential, trucks for those who want that extra punch on Germany-Austria mountains
Don’t worry to much. These people were doing wrong in so many ways. 😂 but at least the documented it well…
If you're smart, you'll respect that bike long enough to break it in properly before going nuts on power and revs you probably won't ever use.
And like the first guy said, even when the rev limiter is removed still don't go ham at least a couple of thousand miles.
These things have extremely tight tolerances and need to go through a few months worth of heat cycles before finally being able to go to their absolute limits.
19hrs drive, that's dedication. Wouldn't drive this long to my own wedding.
😂
Me either ...LOL . BMW has serious issue on the factory floor if these M1000RR are going sideways.. these are built to RACE WIN RACES above all else... not tooling around town..
Good thing you won't have to, considering 50% (or something like that, and rising) of men under 30 say they will not get married in the US. lol
I have also suffered a catastrophic failure with 2 BMWs I have owned. There will not be a third.
Were they covered under warranty?
No, they ignored me. One had an ECU issue, my wife's caught fire while I was on it. Mine was still supposed to be in warranty but my wife's was 2 years out of it. @@Motomillion
We had an auto gearbox failure on a bmw 420 convertible. It was 39 months old and 47000mile. The uk warranty is 36months. BMW refused to contribute. £13000 later we sold the car. This was my wife’s 4th. BMW. She now dosnt have a bmw and we will never buy another.
Wow thats tremendous misconduct on the company side if we can be real. Safety issue can be a legal suit possible or...? IDK
Enginerrering has turned into planned obsolescence.
Wow that sucks, ive booked a 2023 M1000RR which cost $50grand here in Canada, just saw this within time. Thank you for this video, as i should start thinking about Ninja H2
There are other options for superbikes. Kawasaki makes some really nice ones too!
If you have the money to get a M1000RR maybe look at the Ducati V4R
If you want inline 4 get a zx10rr or a Honda fireblade which is the best superstock you can buy.
Lol, should have went for the h2 immidiately. I got h2, thought about getting the m1k as well but tbh i cant justify spending 45k on a bike without a supercharger
@@Flakapief
Lol next you'll be saying "I can't justify spending $70k on a bike without an impulse plasma engine and a gravity phantom drive for them extra long interstellar hops". 🤣
i would have done the 600 mile gentle break in on the first day on this bike , how hard would that be ? I mean he did 40 hr round trip twice for the bike lol .
yup in a weekend or in a week riding for a couple hours a day
My thoughts exactly.
That's because he's probably a weekend motorcyclist, not used to actually going anywhere far with his bikes. He just uses them as toys to go fast and get his adrenaline rush.
I mean, that's fine as there are many different types of motorcyclists and they all have a place under the sun, but it's not an excuse for failing to properly break-in the bike and not mess with the rev limiter... no matter how annoying you think it is or how limited you are on free time to be able to do it.
Sorry to hear about this manny 😔
Wow, thank you so much for sharing this info. You just saved me $40k! I kept on hearing about various major issues with the M1000rr over the grapevine- but I didn't want to believe it. The bike is gorgeous, but a potentially shotty engine with poor customer service is not what I want to spend my hard-earned cash on. So sorry you had to go thru this.
The customer service is the most glaring issue!
Wow! Really glad I just picked up the Fireblade from Honda instead of the S1000RR M-Package. I've had great luck with my Ducati, no warranty issues. The issues I have had with my other Honda have been minor and fully covered under warranty.
I think you guys did a really good job with this video. Handled like a true professional and enthusiast. Hopefully BMW decides to do the right thing.
Right on Dylan! Enjoy the Fireblade!
Also are the rod and the cap fracture mated, or machined? Do you have pictures of the rod and cap interfaces? Were the dowels in place and intact?
You removed the rev limiter because you don't believe in rev limiters 😅 then act all shocked and aggrieved because BMW says that voids the warranty (duh). 😂 Wow. The level of cluelessness demonstrated throughout this video is absolutely spectacular!
get up ! you shit yourself :)
Same at my local dealer. I was shocked to see these bikes on the floor already with no orders or waiting customers. I wanted one so badly but have decided to hold off for now. thanks for sharing your experience with us
At the end of the day, a company is only as good as they treat their customers. It's absolutely insane that they didn't cover a repair on a BRAND NEW bike! Great video by the way. Nothing nasty, just facts.
Thank you! We try to keep it as professional as possible.
Get real.......you guys are delusional to think a company would cover the warranty.
Zey're djust fahllowink ohrders.
A "brand new" bike that the owner abused, and modified ,with non-OEM parts, and changed the ECU mapping, and abused more; while in its initial break in period. Nothing on BMW. They blew the engine through their negligence, and BMW has every right to refuse to repair it under warranty.
Sorry to hear guys. I had a R6 let loose 2nd gear at 1200 miles at 10 months. Yamaha said abuse. Never dynoed, never tuned, never tracked at that point. Just a Yoshi can. Denied. Never bought another Yami. I have a 22 S1000RR these days. 2500 miles on the clock now. I have a Project SC can on her. No header, no tune. Doubt I'll put a tune on her after seeing this video. They will void warranty for a tune for rev reasons that you mentioned in the video. Hope you guys get it figured out. Sad to see such a beautiful bike bite the dust.
You guys are definitely not drama queens, you guys work hard for these beautiful machines and you can tell you’ve gone the extra mile trying to proof with facts and evidence that this wasn’t your wrong doing.
It’s a shame a company like BMW will not own up to their standards. BMW out of my list now. They still got one last chance to make it right let’s see what those reports say.
Thank you for posting this video Manny!!
It’s crazy how even after you told them about your company Motomillion they still refused warranty. Imagine how they would treat a regular customer without a fan base on the internet. Best of luck with the sale.
Thank you! At least this gives us an opportunity to have another bike in our fleet!
@@Motomillionso when are you guys building up a Honda RRR?
As soon as we can get our hands on one! Waiting for that 2024 model to be released!
Most apparently you wouldn’t get anywhere at all especially like you said if they gave Mani “Motomillion” a hard time !!! 😔🤦🏻♂️
He removed the break-in rev limiter. It was not wise to do that and I don't think his company has any importance in this claim with BMW
I appreciate you telling us your experience with the BMW manufacturer and myself own a 1000RR HP 20 miles on it never road it parked in my garage from 2014 beautiful bike. I don’t think those bikes had that much problems as they do now but knowing your experience with Bmw, I am probably going to never purchase one again and stay with DUCATI. I was a Yamaha boy for many years and I think Yamaha makes an excellent product. Too bad they are going to discontinue the R1 but that’s another story. Sorry to hear you had a bad experience with them, but thank God for people like you that actually bring this to light
Sills is right around the corner from me. They have ALWAYS been amazing to me. Only place around I trust.
Thanks, looking for a new bike. Just talked me into the ducati v4r.
I worked for a BMW dealership in Malaysia for 12years, what Manny went thru is exactly same situation here in Malaysia for warranty claim, 1- yes BMW hire 3rd party as call center & yes they don't know 💩, 2- their warranty claim department personnel lack of technical know how hence u need to go thru hell to get their technical department to work with their warranty claim department which is what they want because then they could reject as many warranty claims as they could, 3- yes, not all dealership have good mechanics that know what they're doing & handle customers cars or bikes with care & respect, sad that this happens
Sorry to hear this is not even just a problem in USA. I appreciate your chiming in your experience here for us to read!
@@Motomillion hope BMW take this seriously & give u guys a reasonable closure, which they should've in the first place
Is this the same bike you installed the ecu flash on?
Love the video I was in the market for a bmw motorcycle now I'm not , going back with Honda RR-R
I don’t understand what is the point of putting a brand new bike that ISNT broken in yet on a dyno and have the operator REV the fuck out of the motor!! Knowing the output of the bike doesn’t make it go faster or slower!!
If the output isn't what it should be, it can be a sign of a problem.
The bike had the running-in service done prior to the dyno.
After 400 miles?
@@CyberChristit’s got a problem alright, it’s fuc*ed now. I have no sympathy at all.
If you watch the BMW factory video, BMW does this themselves before sending out the bike to the dealer.
You have sincerely earned my respect. Putting your neck on the line and being 100% transparent all for the good of the people.
THANK YOU
I was about to purchase a BMW 1000 .. thanks for the info. .. I will purchase a GSX1000RR after seeing this !!
I never owned a BMW but I'm pretty sure the service manual tell you not rev it over X rpm until the first service, normally at 600~1000 miles?
It’s even electronically limited…
I'm sorry that happened, but honest question here: I didn't see you mentioning how you unlocked the rev limiter of the bike. By any chance did you flash it with BT? Or did you just took it out of the OEM "break-in" software limiter?
These are the kinds of questions he doesn’t seem to be answering. There’s clearly a reason and he obviously voided his warranty somehow.
@@jacobhendrickson8935they get all that comes to them, what goes around, comes around.
We did the first service following BMW's specs. Yes, we have the tools to do it, and we did it in house over here. Watch our videos. We are not hiding anything, Jacob.
@@Motomillion I’m not saying your hiding anything I’ve just not found clear answers to my question of what exactly did they tell you is the reason why you’re not being covered under warranty?? If it was over revved 250 rpm’s that’s probably all they needed. This was probably done on a downshift unless someone raised the rpm limit in the ecu the only other way is by downshifting into a lower gear at to high of speed.
By the way I do fully agree this was a factory defect being I’ve watched so many bikes abused off the showroom floor without any issues. With that said you somehow voided your warranty and gave them a reason not to honor it.
So how did this 250 RPM over rev happen?? and was this their only reason or did they have other reasons as well??
These are the questions your not being completely clear on their reason.
You mentioned a couple of possible reasons but I would like to know their exact reasons.
Sad to hear all of the drama with the BMW. But thanks for putting it out there.
It is my mission to bring you all transparent information, here is not such a good news, but it is what it is.
I was gonna buy this bike for my birthday June 24, 2024. NOT NOW...!!! Thank you.
I own 4 Bimmers. X6M for my wife, 650I Sport thats my baby, 340I for my19 yr old son in college and a 325I for my 21 yr old daughter. I sold my X5 Sport my 23 yr old son was driving due to too much oil leaks, he now drives a Nissan 370Z Nismo. All my cars had oil and cooling issues, I really used to love the brand but just been hearing too many negative comments lately. I'm now listening to my son to change brands and now you.
Definitely getting a Kawasaki ZX10 RR instead...!!! 100% Unacceptable Bro...Thanks
That is a reason why I had an BMW HP4 and when I was trying to get another motorcycle, I got a new Ducati 4s it was such an improvement from the BMW.
When you spend that much money we all want great service from the local dealer and manufacturer. That should be part of the incentives we get buying these bikes. Crazy!
Need to have a check list now, before we commit to such bikes.
Start with not abusing the bike, by - 1) remapping ecu , (voids warranty) which they did. 2) - not installing non OEM performance engine parts (voids warranty) which they did. 3) testing or riding bike on a race track (voids warranty) which they did. You don't have anything to worry about, when you actually follow the very simple and clear manufacturer instructions.
Thanks for putting this video out. I wanted the bmw M1000RR but not anymore. I’ll go back to Ducati
Wait for our follow up after having our bearing analyzed
Or Japanese
Thanks for the heads up no bmw for me
Good to know. BMW now off my list of new bike purchases this year.
I had my engine blow on my 2020 S1k at 5,800 miles. All recalls and maintenance done by dealer after 3 years and 2 months. Meaning the warranty was out when it happened. So I’m out of a bike that should have had plenty of life left.
Really sorry to hear this. Have you replaced the bike?
Never let anyone work on your bike do it yourself otherwise maybe done right maybe not.
My 2022 had a loose battery terminal, rear shock seal pop and leak over where, and a fairing pop out but that was all warrantied and covered. I didn’t get a loaner bike which is bad since that’s my only vehicle . Just a little info for you about the bikes.
I had the exact same thing happen to this bike . I never had the rev limite removed and #2 connection rod was loose . BMW also declined warrenty and refuses to sell me another motor . I'm in Tampa and in process of filing a lawsuite . My bike blew at 220 miles and never exceeded 5500 rpm
Charles, very sorry to hear this. BMW is having huge issues with the engines in these new 2023+ models. BMW already denied our warranty claim, but once we do a full analysis of the faulty engine, we will be sending the full results to BMW and go from there
I'm really having a very hard season (18000km)with a KTM super adventure s (2022 model). Still, there've been so many repairs, dempener, oil cases, display, shift shaft, electronics failure. But seeing this video, somehow I'm actually thankful that yes. Ktm did take care about all these issues within warranty. Hell what a story. I'm sorry to hear all than pain and disappointment you had to deal.
Still, all those bmw communications sound strange. At least directly here in Munich at some official bmw dealerships for over 5 yrs (bmw S1000R) I never had any issues with warrenty and the dealer taking care of them.
KTM are normally rock solid, had a couple of the various models from them with no problems.
@@v4skunk739 really happy to hear, appreciate the feedback a lot. Strengthens my mental health looking forward to the new (2nd) season 💪👍
I can completely understand about not wanting to take the bike to your local dealer. My dealer here in Charleston sells Honda,BMW and Ducati. I took my new Panigale V4 for its first service and they could not put the fairing back on properly. It makes me wonder if they even have a factory trained mechanic on duty. I did fill out a survey sent to me from Ducati of North America and they called me to talk about the service. Hopefully they have talked to the dealer, but I still don't trust the local dealer. Oh and you are right about Warranty programs. Im very familiar with the Warranty process and it seems they did farm it out ti a third party, Manufactures use a web portal for the dealer to enter the information into and it is answered by sometimes a person who has no idea how something works. They just look for key words to deny the claim.
Truly saddening to see comments like this, because we all know the industry has a big problem and big dis-efficiencies, while these bikes are now easily costing more than a brand new Toyota Corolla which to most of us is a very good car.
If you're talking about champion, they were great when Harry was there, but after he left I had nothing but awful experiences with them.
@@alexanderbrown8276 yes I am. it doesn't seem like they can keep a salesman and the ones they do get seem to know little about the bikes they sell. They are just about selling a bike and making a number. Not motorcyclist enthusiast at all. I want a dealer like Ducati of Tampa Bay!
Donaldson BMW in St Louis was pretty awesome. They repaired my K1200R TWICE for free out of warranty, on a salvaged titled bike no less. And while I was waiting I mentioned the new S1000RR looked neat; they threw me the keys and said I should take it for a test ride. I didn't because that's not my style of bike.
If the bike you buy is for competition warranty is null and void
Great video on warning the public. This is a black eye for BMW. They should be ashamed.
You did the right thing.
Hi! Putting myself into your shoes I would feel exactly like you did and your technical explanation of the situation totally makes sense. On the other hand I worked in the automotive industry in National Sale Companies (NSC) for a long time and I'll try to explain what I've seen on the other side.
Warranty is a legal contract between the customer and the NSC that is agreed between the parties at the purchase, there are conditions that will mark a breach of this contract. Usually any modification, tuning, services outside official dealers or services outside a certain range of established mileage are considered as a warranty breach.
Keep in mind, I'm not saying they're right to do so, but they're entitled to since at the purchase theese conditions are stated in the contract and written in the user manual.
It's clear that there's a major fault of the engine and it's not determined by you or your behaviour, but probably some of the things you did invalid the warranty and they don't have to explain it any further. What I find weird is that they don't treat a customer that have bought their flagship with some extra care or trying to determine the exact cause to ensure an excellent customer experience.
My experience tells me that probably they had some issues with their internal targets in terms of warranty claims, warranty budget and all these KPIs that BMW Motorrad might use to determine if any bonuses should be paid to NSC.
What I saw in the past in cases like this is that customers that can prove that the issue didn't depend on the usage (like your case) threaten or file a lawsuit and the NSC offers a settlement. Once again, if you can prove the engine had a major malfuction due to poor quality, poor installation or design flaws they can prove that you didn't respect the warranty terms, so probably they will offer to meet in the middle.
It's not fair but for them it's a business and they do what they have to, even if their first responsability should be building bikes that are safe to ride.
I have an Aprilia RS660 and the day after the first service (1000km, the same day I also bought the extra 2 years of warranty) the engine shut down at 130km/h on the highway, the bike was full stock and regularly serviced at official dealership and I got fully covered by Aprilia with road assistance and another full check, and service all under warranty.
After that episode I read the contract for the extra warranty and I found out that among others there's a term stating that warranty is valid only with full stock exhaust or Akrapovich road legal system. If I'm going to install the SC Project that comes stock with the Extrema my warranty is invalidated, is it right? No because it's a system that comes stock with the exact same bike and is coverede by warranty , but I've signed a contract that states clearly the conditions and there's not much to do.
I hope this video hits a million people in a week. Here I was teetering between a duc or a bmw.. customer service is everything.
I'll never own another Ducati again. You've been warned.
I've owned lots of bikes and it's an accepted standard; you modify an engine with any non factory parts or re-maps you void the warranty. Wouldn't be surprised if it says that in the manual. Even if it had no effect on what happened you smoked your warranty.
I've been riding for 30 years. Every warranty says it.
I had a 2014 S1000R and while it was a superb riding machine I wasn't impressed that the cam-chain was apparently made of rubber. Lol. I fitted the BMW extended cam-chain tensioner to take up the slack, which worked for a while and removed the noise but at the first valve service (I think 15k miles) I elected to have the chain replaced with a brand-new kit at BMW. The difference in engine performance was noticeable.
I sold it shortly thereafter and decided that would be my last BMW. Supposedly one of the best engineering outfits around but puh. I'm on my second KTM SDR now. :)
There are always 2 sides to this, but after watching the video and reading the comments from both sides to this story, I feel the need to get rid of my S1000RR and never buy another BMW. I have not had good experiences with the dealers knowledge for trouble shooting problems and the responses from BMW of North America doesn't give me the confidence that I own a flagship motorcycle. Thank you @Motomillion for sharing your experiences and keep us posted on the analysis of your findings.
thank you for sharing your thoughts and struggles. hello from Cape Town! less than 1000km, they had to replace the oil pump and intake cam on my 2022 s1000rr. it's really not nice having these frustrations when paying so much for a motorcycle. I would have thought you would have had a little more leverage, but just shows you. keep up the good content. hope to visit one day. Francois
Thank you Francois! I appreciate you sharing your experience with us. If you can share this video with your group of enthusiasts it would really help us out!
The build quality on these things is really hit or miss. I have a 15 s1krr with 20k miles original engine and it’s been tracked and everything is fine. But a friend of mine had a 2016 s1000rr with 8k miles with a fresh engine from bmw and it ended up spinning a rod 1000 miles later and I had to rebuild the engine for him.
Needless to say, when I took apart the engine I seen how they blatantly put silicone over an oil galley hole when I split the casings. Keep in mind this engine was warrantied new from bmw. Had to send the crankshaft to get machined and cleaned all the oil galleys.
I hope it sorts itself out for both parties, especially for yourself money is hard earned. Motorbike companies sure, we should be a little bit more forgiving depending on what has happened with the bike. Love the bikes you do specially the Ducati 🇬🇧 😉🤙
2021 s1000rr, did the 600 mile break in, i always let the bike warm up before taking off and being hard on it, fbo SLR tune 15,250 rpm limiter and im over 17,000mile. I tell a lot of people you gotta let them warm up before you put the hammer down, metal expands with heat, fast expansion while other parts made with different material warm up slower than other materials, this breaks things.
Keep uploading videos of this blown BMW and im sure BMW will soon be intouch to give you replacement
We already paid for a replacement engine out of our own pocket.
You need to be refunded bro
From my experience BMW is rather gonna sue him for talking negative about their products. 😅