How do I handle a bounced payment when it was recorded as a Sales Receipt and didn't use the customer payment window? There is no bounced check option on the Sales Receipt window. Thanks
In this case I would do a journal entry debiting AR and assigning to that customer and crediting the checking account. Otherwise you would have to void the entire deposit
I did this, somehow mess it up, gave the customer a credit for the bounced check, I tried to fix it deleting journal entry, I don’t know how to fix it, I’m not able to undo it.
How do I handle a bounced payment when it was recorded as a Sales Receipt and didn't use the customer payment window? There is no bounced check option on the Sales Receipt window. Thanks
How do we handle a bounced e-check in QBD?
Same way as any other bounced checks
@@QbuniversityOrg Ours is Grayed out how would we proceed with the journal entry?
why not available in Quick-books online version?
Not sure, just not part of it!
What if the check was part of a bulk deposit? All the other item in the deposit cleared except this item. How do you record this?
In this case I would do a journal entry debiting AR and assigning to that customer and crediting the checking account. Otherwise you would have to void the entire deposit
I did this, somehow mess it up, gave the customer a credit for the bounced check, I tried to fix it deleting journal entry, I don’t know how to fix it, I’m not able to undo it.
How do you do the other situation if you are the Customers. How do you record it for their book?
Doyoung Ro you would essentially void the bill pay and record the bank fees in your check register
@@QbuniversityOrg How to void the bill that is been recorded as paid? I am using Desk Top quick book mac 2019
Doyoung Ro find it in the check register, right click and choose void