Quite a good review mate,I personally fly business class often and to be honest,as reviewed by you,it is very fair that you are showing the areas where the airlines service lacked to meet the expectation and also areas which surpassed expectation. Thank you for sharing. The business class fares are usually double of economy and even if I was in economy ,some of the basics service which lacked such as dirty food table,inattentive crew who forgot what drinks you ordered and also failed to replace your headphones are all questionable because the Airline needs to undertake more training to polish the service delivery. Your video was a good insight into the entire experience from Nadi Airport to Syd so was very useful. Thank you for giving the airline an opportunity to improve its service so other passengers don't experience the same.I loved how you recognized the areas of service delivery which needed to be commended and its very fair to do that and equally important is to highlight the areas which lacked in performance. The Airline needs to realise that its commercial flights were mostly dormant for over 2yrs so please ensure that now when it is fully operational then its service delivery must be highly ACTIVE & EXAMPLARY and way better than pre covid pandemic so passengers prefer to fly it as opposed to competitive Airlines. The Airport checkins crew who yelled at the gates need a radio ph to converse amongst themselves & the staff who disallowed your friends boarding as a PRIORITY despite him telling them he was a business class passenger is again showing lack of training and unempathetic service agent. Had you not showed and told us all of these then the Airline would have never known and thus the service failures would have been repeated . FIJI Airways can use this video to TRAIN its crew for sure! Overall an exceptional 👌 👏 🙌 video bro. Good work! .Roul Jaze@ NEW 🇳🇿 ZEALAND
Thank you One World Flyer for the review, I hope whatever your experience was will improve and we do hope to improve on your next flight with us. Vinaka
Thanks for this great video, I will be flying with Fiji Airlines from Sydney to Vancouver, Canada with a layover in Nadia at the beginning of March 2024 and I loved your honest feedback to know what to expect.😊
Such a beautiful aircraft. 😍 That wasn’t ranting Jayden … that was entirely justified. The crumbs / lack of cleaning and delays with your food service were unacceptable. I’d be annoyed too. And the boarding process sounded like a complete shambles. Disappointing. Good video though!
I took the same flight on business class and also it's flight from LAX to Nadi. It was really good value for money, but there are things lacking a bit. I had the same issue with the food taking a long time to arrive after placing the order, that being said they were super nice when I wanted to change my lunch order and were able to order something else when we were on the ground. Only thing I was really ticked off about was that the attendant refused to give a drink once we had landed and were stationary.
Good value for money indeed. It’s one of the cheaper (if not cheapest) airlines to fly with in business class between USA and Australia. Now if they do things a bit quicker they’d be my top choice!
@@JaydenWong I think a lot of the problems were due to management firing all the of the cabin crew during the covid lockdowns and employing new new staff, so the service is not so polished, but it's okay. It may take a few more months for the cabin to learn what customers expect. Plus writing things down would help and not having mixups
Great vid, but a bit sad that Fuji were lacking in so many areas. I did wonder during the boarding process if I detected some ageism from the staff, they assuming someone young and casually dressed couldn't possibly be travelling business, some thing I experienced once a LONG time ago!
Probably haha! My friends and I were the youngest in the cabin. One time I was 17 and I was yelling at by a Qantas ground crew to go line up in economy. She apologised when she saw that I was a gold member and upgraded me to business class😂 Sydney to Hong Kong!! One of the best flights ever
Do not apologise for the rant! I though it hilarious! The seat looked comfortable at least. I never wear shorts on an aeroplane to protect the legs. You never know when something will spill in that environment. I also like to travel with a spare shirt. Modern life is so frenetic! Thank you for the video. Have a gala week!
Shocked 😳 and was super surprised by this video! Never heard so many issues about this whole flight! Boarding, lounge and food OMG Was good about hot towel! Glad the crew was good though, be keen to know if Fiji airways reaches out to you about it🤨
Champagne that early in the morning man I couldn’t even I need it to be at least 11am. Mimosas though another story LOL. I’m glad u enjoyed (or I guess didn’t enjoy?) your flight overall, looks like a comfortable and spacious layout regardless. Man I wish Star alliance had some airlines or connective partners in the South Pacific. Would’ve been cool to fly one of these routes for fun
Honestly I would’ve preferred Qantas 737 compared to this. No flat bed but at least service would be faster and I could rest more. thanks for watching!
Congratulations on 50k subs 🥳🥳 Moving on up and its so well deserved 👍 This was a very valid and honest review and l appreciate you pointing out room for improvement, well done 👌
Jayden, this review was certainly different from most of your reviews as you seemed to have multiple problems pop up at the airport and on board the aircraft. I enjoyed it because usually you have a positive experience on your flights. This report was quite objective and I appreciated that. Looks like Fiji Airlines needs to work on their boarding procedures and their cabin service. Glad that you had a nice time in Fiji with your friends. Take care and enjoy your weekend.
Thanks John! I appreciate your comment :) Fiji Airways have some very good soft and hard products. Now if they just tweak their service a little bit, they would be a great airline!
great and honest video 😊 flying to Fiji later this year and interested to see how many folks actually test positive on RAT tests, according to the new Fiji covid rules. don't want to get stuck there for a week haha will be flying the 737 max 8 from Nadi to Adelaide
What a shame. I was really happy to see you fly in business for once, and then you get a subpar experience like this. I just flew FRA-KUL in Qatar Business and was also painful remembered, that service is such a crucial part of any product. From my 9 flights in Qatar Business, luckily 7 of them in q-suite, only 1 was as amazing as my high expectation. And that's beside the fact that Q-suite stands as the best hard product in the industry! Anyway, hope you checked out the honest guide channel for you upcoming prague trip.
Wow only one that was amazing😩😩 Yeah the people really make a huge difference to your experience. Regarding Honest Guide, I realised I’ve actually watched some of their videos before! Especially the ones about the scams and theft haha, they popped up as suggestion on my facebook before. If anything they’ve taught me, get my koruna before my trip😂
As an Australian Women/Female l wouldn't fly Qatar if you paid me a million dollars to do so nor would l ever transit through Doha even if my life depended on it🙏
Congratulations on 50k subscribers and here’s to 50k more! I think you gave the most criticism in this video compared to all your other videos but I completely agree with your points. Good trip report as always!!
Nice video Jayden, taken me a while to watch this video. Shame about the slow service, I would of thought they would be better with that, one thing I love about Business Class between Adelaide and Melbourne is you have to get the service underway very fast or you will run out of time.This makes me wanna fly international so bad again... nice video looking forward to seeing the Bamboo airlines videos!
I love Fiji Airways but they really need to improve on their service delivery. The best thing about Fiji Airways is that you feel safe being rest assured that you’re being flown by some of the best pilots in the industry
Looks like consistency could be an issue, having flown same route, aircraft, cabin 2 years ago, just pre pandemic - it was pretty good though boarding was disorderly
yeah it seemed like they weren’t ready for the post-covid rush. I flew them March this year, it was much better. But both flights (Sydney-Nadi-Tokyo) they ran out of meal choices
That is the first time (if not, ever) that you have posted a constructive criticism review...and I totally agree that some airlines (like Fiji Airways) will need to do better to improve the passengers' experiences, especially Business Class. To be put up by a lack of some lounge facilities, followed up by boarding confusion, a broken entertainment system, dirty seats, and a cabin crew that seem to be slow and inattentive (over a meal that ended up being good), I would say that based on what I seen and what you've felt after the flight, that is NOT a very good experience. 😑 However, the good thing about posting reviews reviews like these is that there are positive and negative aspects that airlines can take to improve the experience, as well as sharing opinions that makes viewers satisfied about what to do when flying. I understand how very frustrating your flight has been, but I hope that you won't be experiencing too many of this in the future (especially as demand for air travel taking off following easing of COVID restrictions). Even though I have not watched many of your reviews since COVID hit, honestly, I am very loyal subscribing to your channel and watching you fulfil your passion of flying and travelling. I hope you have safe and happy journeys this year and I can't wait to watch the next review. (Hopefully, it is better than this one!) 🙂 I wish I want to travel the world like you. Mine is long overdue... ✈
Hi Jayden, I'm curious as to how many times you have been to Japan?. My upcoming trip would be my 3rd time. Due to the heat / humidity I am now looking at May 2023. (Just after Golden Week). Booking Hotels for Japan is NOT easy. I usually find I can only get a 6 month booking window. Hope to see you on a plane or at the Airport in Tokyo. (That would be cool to meet you.).
What great timing!!! I am currently in Fiji on holidays at the moment, fly home to Melbourne in a few days on the Max 8, love your videos and keep up the great work
Jayden ... As usual a brilliant review on FJ ... I don't know why FJ does not use the A350-900 or the A330 on the BNE route where I live, somewhat unfair. Also there are no arrival cards or forms anymore entering Australia
I agree! Brisbane, Perth and Adelaide always miss out on the best things! Fiji Airways even stopped flying to Adelaide completely😵 Is that right! I’m looking forward to not fill one of those in haha. thanks Abdullah!
@@abdullahjacques2915 I do travel regularly to Australia and I had live there for 3 years. I know what I'm talking about. The A350s are used for the high passenger traffic Sydney-Nadi-LA & SF routes.
@@fjphoto23 I am aware of these aircraft and their routes ... But they still could be used on the more popular days out of Brisbane which is FRI/SAT/SUN/MON ... You are so defensive 🙄 is that really necessary?
Excellent review as always, would be nice if you could start to focus on lounge and in flight meals more. This is one of the key factors to business class. Very much like the other TH-cam reviewers in the aviation sector.
Very unimpressive when it comes to product and services and cleanliness. Overall a business class standard to me here seems substandard...the island is awesome though. I would have thought the service and product would be awesome but no excuse for broken headphones etc ..seems basic to me!
Hi handsome, no surprise really aye, Fiji airways not known for their world class service by any means but at least you been there done that lol. Love your videos as always xxx
their economy was great, flew it over to Fiji. Would not hesitate flying them to USA or HK in the future. This flight unfortunately service was appalling, it was one-off
They always run out of meal 😒. You hardly get chance to re order or refill your drinks or food. They will be least bothered to come to you unless you get hold of one..
They should have known that a TH-cam flight experience gentleman was on board. 😂😂😂 Maybe they were newbies serving. Maybe short staffed? I dunno 🤷🏼♂️ But I know how it is in certain restaurants when it seems hours before being served. And things that don't work. Thanks Jayden.
Wow im very happy that you have seen Fiji but those staffs at least should have apologised for making you wait before boarding and also switching your seat to economy class🤦🏼🤦🏼but it was amazing 💙💙💙
@@JaydenWong The same thing kinda happened to me but this was when me and my parents went to book our flight at the fiji airways office and when they asked what payment and my dad handed his card and the transaction went through and the lady who served us took the reicept when to one of her co-workers and asked her if the transaction was through 🤦🤦🤦smh
Hi Jayden. I can understand why you got got cranky with such slow service, let alone dirty tables, and not getting any headphones that worked. The lounge in Fiji, it's a pity no windows, but it looks like the staff , food and wine /cocktails made up for it !😆
Hi Jayden, when I looked at my recent travel options I went with Singapore & Singapore Airlines. (The service is outstanding.) I did consider Fiji after watching your review. On my trip I really wanted direct flights from Brisbane. Fiji was a one way only option out of Brisbane. The return had to be via Sydney. (Singapore Airlines & the VTL flights gave me the entire row to myself.) I also experienced the entire row on the non VTL flight home which was around 45 to 50% full. Singapore Airlines pricing & direct flights were an absolute winning choice for me. Right now, I am hoping that Japan will open up in the near future. I don't expect that to happen until after July. Your reviews are priceless. A huge help in decision making, as well as expectations. Thank you again Jayden for this channel.
@@JaydenWong I paid $582 AUD return BNE-SIN. (1 was a VTL Flight. 1 was NOT a VTL Flight.). SQ getting cheaper is even more enticing, but I am really waiting for Japan now. P.S. Have you seen the lines at the Thailand International Airports. The numbers are way up for Tourism there, but with more than a few complications for ARRIVALS. (I know Brisbane & Sydney are also busy.)
Jayden, thanks for your trip report. I think I may need to take your advice to another subscriber (maybe former now) ‘don’t watch it’ (so classy!) Firstly, I know it’s stressful to be in an economy airbridge for 5 mins (with economy people), especially when there's a priority to down another champagne in business. Yes, it’s unacceptable when someone doesn’t get their meal choice - how dare those other 32 pax before me, I paid good money for this flight (LoL). You should've piled more food on your plate when you were in the lounge just a short time earlier, (how do you feel when you arrive, bloated and disgusting? All that free food! Yes, it's unacceptable when my headset doesn’t work, and the second doesn’t either - those suppliers/contractors should know I will be onboard. Your gripes are petty. With a busy flight for the crew, 32 other very important pax with their own high maintenance requests, to take into account, things can take longer, and one could never expect the crew to drop all other requests to tend to the tablecloth for 19A. Perhaps when you went to the bathroom, to again be disappointed (no window) , you could’ve worked with the crew, and just requested another headset and a brief explanation.- they would’ve been more than happy to assist. Yes, sometimes other guests before us are higher maintenance and they take longer,- so to have a table cloth in front of you for some time must have been stressful. (You know when you get to the supermarket queue, thinking it’ll be quick, but the customer in front is high maintenance - yes, annoying. But we struggle and persevere) As you may know, that sector is full of tourists who want every cent of value from the dollars they paid - so they’re high maintenance. So, things take longer. What drove me to comment here, besides the silly complaints, was your comment to subscriber EP - ‘then don't watch it! I’. Maybe accept the comment and thank the viewer for watching and grow from their comment. Your response just makes your review and respect for your subscribers that much less valued. Maybe the 50K will start to diminish. Cheers Disappointed questioning subscriber PS Meanwhile, check out : The Points Guy UK, these guys’ vlogs are fantastic. They’re really fun, not boring or prolonged useless/petty content about a coat hook.
Hey, first, I didn’t ‘complain’ how I didn’t get my choice of meal. I simply stated the fact that they ran out of it. Like I always do anyway like how half of my videos I say that! I say what I noticed in my videos, simple as that. I don’t wanna hide facts and then pass on false ideas to my viewers. And hey! That’s why I rarely work with airlines because when they contact me for a free flight, I make it clear to them that I want no extra attention and I’m going to report everything in my videos, good or bad. This is my hobby (not career) since I was 16, let me do it the way that I think is right. Re-headphones, the crew were so busy I reckoned it was easier to notify the airline directly after the flight (I’ve written an email and sent it them) then bothering them. And yes, one might say grow up, it’s just a headphone or BYO. But again, I think it was only right if I mentioned it in my video what went wrong and what went well. It goes both ways. If the seat is comfy I say it, if it gives me back pain I’m going to say it too. I’m no Sam Chui or other big channels who glorify the airlines in their flavours. I hope you understand.
![[#2024MAMA] BIGBANG (빅뱅) - 뱅뱅뱅 (BANG BANG BANG) + FANTASTIC BABY | Mnet 241123 방송](http://i.ytimg.com/vi/EQsYfiPR9uM/mqdefault.jpg)
I like Fiji a lot and this Airline. I only concentrate on getting to Fiji safely, whatever is available on board or is not here is no problem.
Quite a good review mate,I personally fly business class often and to be honest,as reviewed by you,it is very fair that you are showing the areas where the airlines service lacked to meet the expectation and also areas which surpassed expectation.
Thank you for sharing.
The business class fares are usually double of economy and even if I was in economy ,some of the basics service which lacked such as dirty food table,inattentive crew who forgot what drinks you ordered and also failed to replace your headphones are all questionable because the Airline needs to undertake more training to polish the service delivery.
Your video was a good insight into the entire experience from Nadi Airport to Syd so was very useful. Thank you for giving the airline an opportunity to improve its service so other passengers don't experience the same.I loved how you recognized the areas of service delivery which needed to be commended and its very fair to do that and equally important is to highlight the areas which lacked in performance.
The Airline needs to realise that its commercial flights were mostly dormant for over 2yrs so please ensure that now when it is fully operational then its service delivery must be highly ACTIVE & EXAMPLARY and way better than pre covid pandemic so passengers prefer to fly it as opposed to competitive Airlines.
The Airport checkins crew who yelled at the gates need a radio ph to converse amongst themselves & the staff who disallowed your friends boarding as a PRIORITY despite him telling them he was a business class passenger is again showing lack of training and unempathetic service agent.
Had you not showed and told us all of these then the Airline would have never known and thus the service failures would have been repeated .
FIJI Airways can use this video to TRAIN its crew for sure!
Overall an exceptional 👌 👏 🙌 video bro.
Good work!
.Roul Jaze@ NEW 🇳🇿 ZEALAND
Thank you One World Flyer for the review, I hope whatever your experience was will improve and we do hope to improve on your next flight with us. Vinaka
thank you Roger! I do hope to visit Fiji again soon, and fly with FJ! Despite this flight, my other flight was great :)
Thanks for this great video, I will be flying with Fiji Airlines from Sydney to Vancouver, Canada with a layover in Nadia at the beginning of March 2024 and I loved your honest feedback to know what to expect.😊
I am also giving them another go in March! Sydney-Nadi (2 nights)-Tokyo. Hope you enjoy!
@@JaydenWong I hope we both have a real good experience🤞
Such a beautiful aircraft. 😍 That wasn’t ranting Jayden … that was entirely justified. The crumbs / lack of cleaning and delays with your food service were unacceptable. I’d be annoyed too. And the boarding process sounded like a complete shambles. Disappointing. Good video though!
Beautiful aircraft indeed! Loved the walk on the outdoor terrace before the jet bridge😍 Thanks Adam!
Jayden, i love the recviews. Its straight forward and a vibe. Thank you for having this youtube channel.
The tea part is so funny😂😂😂
20:22, In 1st or business class, you are likely to welcome a hot towel 1st, before the meal, which is good for almost all airlines.
I took the same flight on business class and also it's flight from LAX to Nadi. It was really good value for money, but there are things lacking a bit. I had the same issue with the food taking a long time to arrive after placing the order, that being said they were super nice when I wanted to change my lunch order and were able to order something else when we were on the ground. Only thing I was really ticked off about was that the attendant refused to give a drink once we had landed and were stationary.
Good value for money indeed. It’s one of the cheaper (if not cheapest) airlines to fly with in business class between USA and Australia. Now if they do things a bit quicker they’d be my top choice!
@@JaydenWong I think a lot of the problems were due to management firing all the of the cabin crew during the covid lockdowns and employing new new staff, so the service is not so polished, but it's okay.
It may take a few more months for the cabin to learn what customers expect. Plus writing things down would help and not having mixups
Great vid, but a bit sad that Fuji were lacking in so many areas. I did wonder during the boarding process if I detected some ageism from the staff, they assuming someone young and casually dressed couldn't possibly be travelling business, some thing I experienced once a LONG time ago!
Probably haha! My friends and I were the youngest in the cabin. One time I was 17 and I was yelling at by a Qantas ground crew to go line up in economy. She apologised when she saw that I was a gold member and upgraded me to business class😂 Sydney to Hong Kong!! One of the best flights ever
Thanks for the very honest assessment of this flight and experience. Beautiful vlog from Fiji.
thanks Jeff :)
Do not apologise for the rant! I though it hilarious! The seat looked comfortable at least. I never wear shorts on an aeroplane to protect the legs. You never know when something will spill in that environment. I also like to travel with a spare shirt. Modern life is so frenetic!
Thank you for the video. Have a gala week!
Shocked 😳 and was super surprised by this video! Never heard so many issues about this whole flight! Boarding, lounge and food OMG
Was good about hot towel! Glad the crew was good though, be keen to know if Fiji airways reaches out to you about it🤨
haha I doubt! George and I both agreed this was a very disappointing flight, especially when we paid over 1k for this (not points haha!)
TB Honst, sounds like he is winging about first world problems. So what if there are crumbs? I always wipe the tray with sanitising wipes anyway.
Champagne that early in the morning man I couldn’t even I need it to be at least 11am. Mimosas though another story LOL. I’m glad u enjoyed (or I guess didn’t enjoy?) your flight overall, looks like a comfortable and spacious layout regardless. Man I wish Star alliance had some airlines or connective partners in the South Pacific. Would’ve been cool to fly one of these routes for fun
Thank you for show casing areas which our national carrier can improve in service and air port handling. Vinaka
Great report again 👍 sucks that the service was so disorganized on such a critical route for the airline..
Honestly I would’ve preferred Qantas 737 compared to this. No flat bed but at least service would be faster and I could rest more. thanks for watching!
Congratulations on 50k subs 🥳🥳 Moving on up and its so well deserved 👍
This was a very valid and honest review and l appreciate you pointing out room for improvement, well done 👌
thanks Vanessa!! Appreciate you understanding my points :)
Vinaka for flying with our national airlines and apologise as a citizen for the hassle you faced. I hope you had a good experience in Fiji. Moce.
thank you for watching! It’s ok overall it was a great trip, had lots of fun and sunshine :) Vinaka!
14:13 lmao that bite mark and "im so hungry"
im dead
Fun as always Jayden
I prefer a more private seat ( closer to the window not the aisle )
How u feeling Jayden
Good to see you living the champagne high life
😜😜😜😜
Jayden, this review was certainly different from most of your reviews as you seemed to have multiple problems pop up at the airport and on board the aircraft. I enjoyed it because usually you have a positive experience on your flights. This report was quite objective and I appreciated that. Looks like Fiji Airlines needs to work on their boarding procedures and their cabin service. Glad that you had a nice time in Fiji with your friends. Take care and enjoy your weekend.
Thanks John! I appreciate your comment :)
Fiji Airways have some very good soft and hard products. Now if they just tweak their service a little bit, they would be a great airline!
Jayden, Congrats for reaching 50,000 subscribers, and I wish you many more
Seems like Fiji Airways has the right ideas, but the service really lets them down. Good food, a good lounge and even hot towels! oh well....
I agree, they have some very good soft and hard products. Now if they just tweak their service a little it, they would be a great airline!
great and honest video 😊
flying to Fiji later this year and interested to see how many folks actually test positive on RAT tests, according to the new Fiji covid rules. don't want to get stuck there for a week haha
will be flying the 737 max 8 from Nadi to Adelaide
Hi Jayden it was a shame you had a few hassles on the plane but hope you enjoyed your holiday.
Got to give them some leniency, this litteraly through mid covid
Can’t wait to watch
What a shame. I was really happy to see you fly in business for once, and then you get a subpar experience like this. I just flew FRA-KUL in Qatar Business and was also painful remembered, that service is such a crucial part of any product. From my 9 flights in Qatar Business, luckily 7 of them in q-suite, only 1 was as amazing as my high expectation. And that's beside the fact that Q-suite stands as the best hard product in the industry! Anyway, hope you checked out the honest guide channel for you upcoming prague trip.
Wow only one that was amazing😩😩 Yeah the people really make a huge difference to your experience. Regarding Honest Guide, I realised I’ve actually watched some of their videos before! Especially the ones about the scams and theft haha, they popped up as suggestion on my facebook before. If anything they’ve taught me, get my koruna before my trip😂
As an Australian Women/Female l wouldn't fly Qatar if you paid me a million dollars to do so nor would l ever transit through Doha even if my life depended on it🙏
What I learned from you: better fly Fiji Air in Eco. Thanks Jayden ✈️😊
haha I definitely had a better flight in economy 🤣 thanks Gilbert
Congratulations on 50k subscribers and here’s to 50k more! I think you gave the most criticism in this video compared to all your other videos but I completely agree with your points. Good trip report as always!!
thanks mate!! Appreciate your comment :)
Oh forgot: nice signature pillow and same on engine.. really beautiful
Nice video Jayden, taken me a while to watch this video. Shame about the slow service, I would of thought they would be better with that, one thing I love about Business Class between Adelaide and Melbourne is you have to get the service underway very fast or you will run out of time.This makes me wanna fly international so bad again... nice video looking forward to seeing the Bamboo airlines videos!
I love Fiji Airways but they really need to improve on their service delivery. The best thing about Fiji Airways is that you feel safe being rest assured that you’re being flown by some of the best pilots in the industry
Looks like consistency could be an issue, having flown same route, aircraft, cabin 2 years ago, just pre pandemic - it was pretty good though boarding was disorderly
Do you think they made you enter through economy because it was easier to get to 19A? Just sayin.
Jayden what is your number seat in the plane?
19a :)
Great video! I totally agree on your opinions, I love Thursday's simply because of your reports!!
thanks Alex :)
OMG!!! Hot Towel.......sth got missing since Coivd
That's a below-average business class experience. Some of it might have been a result of this COVID-19 period. Hopefully they're better now.
yeah it seemed like they weren’t ready for the post-covid rush. I flew them March this year, it was much better. But both flights (Sydney-Nadi-Tokyo) they ran out of meal choices
😢
Wow! Why is the Business class so full?😱
a lot of Aussies want to travel haha
Oh wow, plenty of room in the lounge for sleeping :o
😂😂 If you dont mind breaking your neck
I went in that lounge and i sat in the same spot
haha cool!!
@@JaydenWong omg you responded
That is the first time (if not, ever) that you have posted a constructive criticism review...and I totally agree that some airlines (like Fiji Airways) will need to do better to improve the passengers' experiences, especially Business Class.
To be put up by a lack of some lounge facilities, followed up by boarding confusion, a broken entertainment system, dirty seats, and a cabin crew that seem to be slow and inattentive (over a meal that ended up being good), I would say that based on what I seen and what you've felt after the flight, that is NOT a very good experience. 😑
However, the good thing about posting reviews reviews like these is that there are positive and negative aspects that airlines can take to improve the experience, as well as sharing opinions that makes viewers satisfied about what to do when flying. I understand how very frustrating your flight has been, but I hope that you won't be experiencing too many of this in the future (especially as demand for air travel taking off following easing of COVID restrictions).
Even though I have not watched many of your reviews since COVID hit, honestly, I am very loyal subscribing to your channel and watching you fulfil your passion of flying and travelling. I hope you have safe and happy journeys this year and I can't wait to watch the next review. (Hopefully, it is better than this one!) 🙂
I wish I want to travel the world like you. Mine is long overdue... ✈
love your content 💙💙 look forward to your bamboo airways vid!
Hi Jayden, I'm curious as to how many times you have been to Japan?. My upcoming trip would be my 3rd time. Due to the heat / humidity I am now looking at May 2023. (Just after Golden Week). Booking Hotels for Japan is NOT easy. I usually find I can only get a 6 month booking window. Hope to see you on a plane or at the Airport in Tokyo. (That would be cool to meet you.).
What great timing!!! I am currently in Fiji on holidays at the moment, fly home to Melbourne in a few days on the Max 8, love your videos and keep up the great work
wow amazing! Enjoy the rest of your trip Sarah!
Jayden ... As usual a brilliant review on FJ ... I don't know why FJ does not use the A350-900 or the A330 on the BNE route where I live, somewhat unfair. Also there are no arrival cards or forms anymore entering Australia
I agree! Brisbane, Perth and Adelaide always miss out on the best things! Fiji Airways even stopped flying to Adelaide completely😵 Is that right! I’m looking forward to not fill one of those in haha. thanks Abdullah!
Why would an airline use its big wide body aircraft on a route with low passenger numbers? Doesn't make business sense.
@@fjphoto23 If you do not live in Australia then you have NO IDEA what you are talking about
@@abdullahjacques2915 I do travel regularly to Australia and I had live there for 3 years. I know what I'm talking about. The A350s are used for the high passenger traffic Sydney-Nadi-LA & SF routes.
@@fjphoto23 I am aware of these aircraft and their routes ... But they still could be used on the more popular days out of Brisbane which is FRI/SAT/SUN/MON ... You are so defensive 🙄 is that really necessary?
Fantastic video!
thank you!!
Oh I forgot to say thank you! Thank you for sharing a bit more of your Fiji trip. Looks amazing!
Excellent review as always, would be nice if you could start to focus on lounge and in flight meals more. This is one of the key factors to business class. Very much like the other TH-cam reviewers in the aviation sector.
Hey jayden i just wanna let you know that i want you guys try to go to butuan airport and davao,cagayan de oro after pademic you should try it thou
Very unimpressive when it comes to product and services and cleanliness. Overall a business class standard to me here seems substandard...the island is awesome though. I would have thought the service and product would be awesome but no excuse for broken headphones etc ..seems basic to me!
Looks so cool! 🤩
Do a review of Imelda Marcos Airways.
Hi handsome, no surprise really aye, Fiji airways not known for their world class service by any means but at least you been there done that lol. Love your videos as always xxx
That meal service was shocking. Hope that's not normal!
nice cabin,great work filming
thank you!!
Imagine what economy class is like 🤣🤣. The aircraft certainly come a long way since the old ex-Singapore 747s they used to fly.
their economy was great, flew it over to Fiji. Would not hesitate flying them to USA or HK in the future. This flight unfortunately service was appalling, it was one-off
get one of those engine tattoos around your leg jayden
They always run out of meal 😒. You hardly get chance to re order or refill your drinks or food. They will be least bothered to come to you unless you get hold of one..
It's a lovely looking cabin.
Love the videos, any Qantas INTL flight coming up soon
Do you always travel with that dude?
i was with 2 dudes, which one haha!
Enjoyed the video, and helpful with the detail at Nadi airport. Looks like Fiji need to work on a few details!
love camras one the a350
Thanks for Video... although a few problems... Love Socks !!!
Nice flight experience, must try it
So close to 50k now 😎
50k now haha, thank you!!
@@JaydenWong 😊
They should have known that a TH-cam flight experience gentleman was on board. 😂😂😂
Maybe they were newbies serving. Maybe short staffed? I dunno 🤷🏼♂️
But I know how it is in certain restaurants when it seems hours before being served.
And things that don't work.
Thanks Jayden.
Needs more ads, I didn’t think 50 ads were enough.
Your bf is cute Jayden, well done.
Boyfriend or bestfriend
@@thetrioofspiders4119 his boyfriend of course
Always enjoy your report and voice
thanks Jason!!
Jayden, I love your enjoyment of the booze, it's my fave part of flying!!
Wow im very happy that you have seen Fiji but those staffs at least should have apologised for making you wait before boarding and also switching your seat to economy class🤦🏼🤦🏼but it was amazing 💙💙💙
Thanks for watching Anare! Yep I did not regret flying FJ and experience Fiji after all! It was an amazing trip and experience 😊
@@JaydenWong great to hear from you 💙see you next time on your trip to Fiji🤗🤗
@@JaydenWong The same thing kinda happened to me but this was when me and my parents went to book our flight at the fiji airways office and when they asked what payment and my dad handed his card and the transaction went through and the lady who served us took the reicept when to one of her co-workers and asked her if the transaction was through 🤦🤦🤦smh
7:36 haha that’s a really good observation...
#frogonanarmrestsquad
😂😂 thanks Dave
Haha sorry, I write Chinese ！主食 副食（片包）甜品 都係有面粉，我服了，！生果非常精致 ，A350-900好評！！！
多謝收看！
Hi Jayden.
I can understand why you got got cranky with such slow service, let alone dirty tables, and not getting any headphones that worked.
The lounge in Fiji, it's a pity no windows, but it looks like the staff , food and wine /cocktails made up for it !😆
yes the cocktails totally made up for it, the green one was soooo good. Would pay $25 for that in Australia 😂😂 thanks Heather!
I am not sure I will be flying Fiji Airways.
Hi Jayden, when I looked at my recent travel options I went with Singapore & Singapore Airlines. (The service is outstanding.) I did consider Fiji after watching your review. On my trip I really wanted direct flights from Brisbane. Fiji was a one way only option out of Brisbane. The return had to be via Sydney. (Singapore Airlines & the VTL flights gave me the entire row to myself.) I also experienced the entire row on the non VTL flight home which was around 45 to 50% full. Singapore Airlines pricing & direct flights were an absolute winning choice for me. Right now, I am hoping that Japan will open up in the near future. I don't expect that to happen until after July. Your reviews are priceless. A huge help in decision making, as well as expectations. Thank you again Jayden for this channel.
Hi Ronnie! I just booked a return SQ trip for $498! What a bargain!! I’m also patiently waiting for Japan to reopen, they’re taking too long!
@@JaydenWong I paid $582 AUD return BNE-SIN. (1 was a VTL Flight. 1 was NOT a VTL Flight.). SQ getting cheaper is even more enticing, but I am really waiting for Japan now. P.S. Have you seen the lines at the Thailand International Airports. The numbers are way up for Tourism there, but with more than a few complications for ARRIVALS. (I know Brisbane & Sydney are also busy.)
I went to Fiji two months ago
I stayed at the softatell
lovely, i stayed at the hilton which was very close
Very fair comment
If I remember correctly another Av TH-camr said this airline was bad.
all in all a good review but in the end you speak too much. Why you repeat all the infos which you gave before?
thanks for your feedback. My conclusion in my newer videos are now shorter
Jayden,
thanks for your trip report.
I think I may need to take your advice to another subscriber (maybe former now) ‘don’t watch it’ (so classy!)
Firstly, I know it’s stressful to be in an economy airbridge for 5 mins (with economy people), especially when there's a priority to down another champagne in business.
Yes, it’s unacceptable when someone doesn’t get their meal choice - how dare those other 32 pax before me, I paid good money for this flight (LoL). You should've piled more food on your plate when you were in the lounge just a short time earlier, (how do you feel when you arrive, bloated and disgusting? All that free food!
Yes, it's unacceptable when my headset doesn’t work, and the second doesn’t either - those suppliers/contractors should know I will be onboard.
Your gripes are petty.
With a busy flight for the crew, 32 other very important pax with their own high maintenance requests, to take into account, things can take longer, and one could never expect the crew to drop all other requests to tend to the tablecloth for 19A.
Perhaps when you went to the bathroom, to again be disappointed (no window) , you could’ve worked with the crew, and just requested another headset and a brief explanation.- they would’ve been more than happy to assist.
Yes, sometimes other guests before us are higher maintenance and they take longer,- so to have a table cloth in front of you for some time must have been stressful. (You know when you get to the supermarket queue, thinking it’ll be quick, but the customer in front is high maintenance - yes, annoying. But we struggle and persevere)
As you may know, that sector is full of tourists who want every cent of value from the dollars they paid - so they’re high maintenance. So, things take longer.
What drove me to comment here, besides the silly complaints, was your comment to subscriber EP - ‘then don't watch it! I’. Maybe accept the comment and thank the viewer for watching and grow from their comment. Your response just makes your review and respect for your subscribers that much less valued. Maybe the 50K will start to diminish.
Cheers
Disappointed questioning subscriber
PS
Meanwhile, check out :
The Points Guy UK, these guys’ vlogs are fantastic. They’re really fun, not boring or prolonged useless/petty content about a coat hook.
Hey, first, I didn’t ‘complain’ how I didn’t get my choice of meal. I simply stated the fact that they ran out of it. Like I always do anyway like how half of my videos I say that! I say what I noticed in my videos, simple as that. I don’t wanna hide facts and then pass on false ideas to my viewers. And hey! That’s why I rarely work with airlines because when they contact me for a free flight, I make it clear to them that I want no extra attention and I’m going to report everything in my videos, good or bad. This is my hobby (not career) since I was 16, let me do it the way that I think is right. Re-headphones, the crew were so busy I reckoned it was easier to notify the airline directly after the flight (I’ve written an email and sent it them) then bothering them. And yes, one might say grow up, it’s just a headphone or BYO. But again, I think it was only right if I mentioned it in my video what went wrong and what went well. It goes both ways. If the seat is comfy I say it, if it gives me back pain I’m going to say it too. I’m no Sam Chui or other big channels who glorify the airlines in their flavours. I hope you understand.
@@JaydenWong
Thanks Jayden.
I think I should just take your advice 'don't watch it'.
Bula Bula to you.
that's ok, I respect your decision totally, vinaka
Nice trip report Jayden👌. Liked
You should timestamp your videos :) cool flight
Thanks! Actually always thought about it but never did it. I’ll probably start doing when I get back to Australia!
the meal was late because of turbulence
You rock you little darling😉🥂
OMG Jayden first time to heard you plenty of complaints about Fiji Airway poor and slow service
Ik tbh i didn’t enjoy making the trip report, I knew I was gonna get hate comments but I gotta do what I gotta do!
@@JaydenWong it’s okay. Keep going
Good job
Fact: Today, Qantas owns more than 40% of Fiji Airways, while the rest belongs to the Fiji Government and other governments.
Greta video Jayden! The flight looked terrible. I agree with everything you said about it.
Lucky boy
Not very clean, more attention is needed to quality of cleaning
Slow service
I agree, for my friend who was a clean freak, he was so thrown away but the crumbs. And I was let down by the slow service
Sparkling water???......it was probably soda water passed off as sparkling water.😂😂😂
hahaha hate it when they do that, it melts my mouth 😂
The lengthy recap at the end was unnecessary and ruined what otherwise was a really nice video
thanks for your feedback Brodie, I agree it was a bit too long
i bet you was pretty hungry by the time you got your meal thanks for the video.
Very unusual for you to be so critical, the service must of been sub standard, Mr Wong🤣
Yep I felt weird making this video!!😂
@@JaydenWong 🤣🤣
Airbus says a350 has quite engines 😆 not my opinion
hahah! A380 definitely the quietest I think.
@@JaydenWong even as much as doubt seems id believe it is quite more than the a350 more padding inguess to drain the engine noise
I think I'll never ever fly with Fiji business class, it's absolutely terrible.
yeah unfortunately my economy experience with them was better
Lol
@@JaydenWong Lol
Oh well they'll surely miss you ... like NOT !