Lunch and Learn: How to master cross-selling and upselling

In this Lunch and Learn, Tom Luke dives into practical strategies and proven techniques for implementing effective cross-selling and upselling. He also uncovers the secrets behind these influential sales approaches, identifies opportunities, embraces a customer-centric mindset and understands how to measure success.
Tom established Closers Ace after consistently observing the insufficient investment made in sales personnel and their skill development. Through proper recruitment, education and a cultural shift, Tom aims to transform the sales landscape into a thriving and invigorating sector, rather than one plagued by high turnover and continual burnout.
Key takeaways from this session:
(1) Discover what effective cross-selling and upselling are
(2) Understand the impact each of these methods has on your business
(3) Learn the skills needed to sell successfully