Tom Peters' Leadership Thoughts: Listening

Tom Peters uses an example from the healthcare industry to highlight the importance of listening. According to Tom, "the single most significant strategic strength that an organization can have is not a good strategic plan, but a commitment to strategic listening on the part of every member of the organization."
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[@philhicks4614]

This short presentation is worth hearing

[@jwvandegronden]

_Bet you are!!_ Yes sir, I am. And I will improve! What a great little course in listening! Thank you!!

[@mmcdaniel17]

Outstanding! Would love to hear what other courses would make up a Tom Peters MBA Program! I would sign-up.

[@robertojeolas2017]

we have two ears and one mouth full of excuses!!!! I am participating now at startup ecosystem and I can tell you, listening it is the most powerful tool. We learn faster, the learning curve is shorten and the MVP is objective and great. Another difference between academy and startups. Agile !!!

[@mngtvid]

Mr Peters, Listening is a cognitive skill and it is a life long skill.
We need to have Listening as a way of Life . Regards.

[@XraylisteningJR]

Brilliant! Concise, powerful and so true! To pick up on Steve's question, I'm convinced that strategic listening includes the skill to direct the person's attention towards relevant information (such as what the customer actually wants). But the most central skill is simply to shut up and listen - including shutting up your own internal chatter, which is where the interruptions tend to come from.

[@salto6929]

Tom Peters. How important in my professional life, Than you ! a sense of learning and working.

[@ArmandoOrtegaM]

I will start that "Tom`s MBA Progam". I will require from every student-to-be at my "UNIVERSIDAD EMPRESARIAL" to have read and understood at least three Tom Peters books.

[@markfoscoe8714]

The 18s study was a number of years ago. I wonder what it would be if we went back in 2020-something? I suspect it would be even less.

[@H76Pro]

no I'm not I'm a 10 second manager :)

[@NormanMarks8896]

Tom, remember we agreed on listening while walking around (or similar)

[@madhurabhanu6812]

Respected Tom, thank you for the video.
Could you please share with us, why 18seconds?
Thankyou

[@Joelovestosell]

When is Listening 101 available? I am ready to listen.

[@VtRD]

Thanks, Tom. Jerome Groopman's book, released in 2008, is STILL so relevant. I had a boss who practiced MBWA--I was so fortunate to see that in action.

[@Tom-Peters]

Marinoyt - Tom's saying that it's not good to be an 18 second manager, that he thinks you are and that you should reflect on that and make a change by listening more.

[@LeBadman]

Hilarious how people think they are talking to Tom when they are actually commenting on some random guy's TH-cam video in his playlist.

[@code4life753]

Argh. I really really want to hate this video, but TP makes a seriously valid point.

[@SteveCherches]

Excellent post. Wondering what you would include in your listening strategies. (Hope that will be in the next post....!!!)

[@sammyjorry]

This is really an amazing approach ! Establish that, your students will apreciate that so much !

[@fabiostilben]

Tom, When will you start your on line MBA program ? I Am ready.

[@jessicaiglesias298]

ready for your MBA

[@fabiostilben]

Tom, when will you start your on line MBA program ? I Am ready.

[@Ipatiouk]

Thank

[@sneaks]

tom, you kind of went over the 18 seconds on this one... dooooodge

[@selvam65koodalingam]

Thanks

[@Rebecker89]

I want to join your MBA program too!

[@ChrisRyallUK]

Thanks Tom, great way to share your wisdom

[@slapcompany]

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[@obscurename2727]

Very aggressive delivery style; I wish I'd interrupted him after 18 seconds...

[@RalfLippold]

Tom, You remind me of EdgarSchein's concept of Process consultation and his famous "humble inquiry".
Your word very much connect with my own experience, more an 18 min leader.
Thanks a lot for your great work, especially your most relevant book with RobertWaterman, "In Search of Excellence". My parents imported it from the US back in 1996, I am still thankful to them as it started my career into Lean Thinking.