Critical Warning 6 year Mitsubishi PHEV Battery Update

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  • เผยแพร่เมื่อ 2 ต.ค. 2024
  • I finally had my car taken in to the local dealer and they had it for a week doing tests to determine why my car would not take a dbcam procedure to completion. They did get the car to take the procedure, but I still have a 6 year old car with 60 some percent battery. What's a guy to do. Heed my warning. Don't deal with this company. Just save yourself the fight.

ความคิดเห็น • 51

  • @victorialiutov1661
    @victorialiutov1661 หลายเดือนก่อน +1

    I'm just put down payment on 2024 Outlander PHEV, thanks for doing that. That's wake up call for me.

  • @augustraaymakers2432
    @augustraaymakers2432 2 หลายเดือนก่อน +1

    I would never buy a Mitsubishi period

  • @laurar5884
    @laurar5884 3 หลายเดือนก่อน +3

    Thanks for all the information Gary. Sorry you got a bad deal with them. I'll never buy electric car or a Mitsubishi. What a hassle! Definitely get in on the class action Law Suit. Good Luck!

  • @marctestet
    @marctestet หลายเดือนก่อน

    Hi Gary, any updates? Yesterday my dealer performed a DBCAM on my 2020PHEV here in Germany. Costs me 140EUR / 215CAD. News so far: My gues-o-meter showed longer range after DBCAM. PHEV-Watchdog told me, my battery went from 72.6% to 85.7% SOH. As it is the 2020 Model, they changed something at the BMS software. It is not the same as on older Models. The degradation is not that fast as it is on your model. So i would advise buyers to look for a late 2019 or 2020 Model to choose. I asked my Dealer if Mitsubishi ever replaced a broken battery in Germany i was told : "NO! It was never necessary" The battery status i was given on paper is " GOOD within the specs " whatever that means? We have only a 8 years battery warranty here and it is a must to service the car once a year at the dealership, wich costs around 500Eur / 760CAD and the mentioned DBCAM 140EUR / 215CAD on top. As the Outlander was sold in high quantity here and also stolen very often, ( goes directly to Russia ) the insurance rate ist very high. So after all, even with very cheap electricity from my PV, the car is expensive to run.

  • @robleppala5114
    @robleppala5114 3 หลายเดือนก่อน +2

    Sorry bud😮 good luck 😢

  • @ClassicChad
    @ClassicChad 3 หลายเดือนก่อน +1

    The audio on this video seems slightly distorted. Hope it's nothing major.

  • @paulfelix64
    @paulfelix64 2 หลายเดือนก่อน

    I have a 2018 phev and I'm lucky if I can get 22km with mixed highway. Keep me informed if you get a lawsuit

  • @ashokkumargummadi8205
    @ashokkumargummadi8205 3 หลายเดือนก่อน +2

    I would like to join the law suite

  • @treyh0079
    @treyh0079 3 หลายเดือนก่อน +1

    Sorry you’re dealing with this…. Dealerships have gotten harder and harder to deal with over the years! That’s dealing with “ANY” engine type warranty repair.

  • @richardkuzyk2988
    @richardkuzyk2988 3 หลายเดือนก่อน +1

    Sorry hear you had to go through this BS. Mitsubishi shame on you.
    I recently upgraded to a Lightning, my previous car was a 2017 Chevy Volt with 315k and still was getting 72km on a charge in warm weather. Thanks for all your videos.

  • @shrirammurali
    @shrirammurali 3 หลายเดือนก่อน +1

    Gary so I believe you have my vin number as a person who had his battery replaced (I think)…I’m open to you using my information to get your battery replaced. Here’s a few things I’ve noticed and learnt. Battery resets, DBCAMs are extremely detrimental to this particular vehicle. Why I say this? I also have a Tesla and they have a similar procedure like DBCAM though the process is extremely simple to do and it is built it to the screen but they say do not do this unless we get a notification from Tesla something is up with the battery. So DBCAM and resets just accelerate degradation and I know Mitsubishi have done it to our vehicles but they had no idea. It’s very detrimental. Next after I got my battery replaced, my air conditioning was super cold. I asked why? They said they Freon was low and when they replace batteries they have to drain the refrigerant. Now potentially your refrigerant is low and isn’t proving the cooling for the battery to ensure it doesn’t over heat. Next I do not charge with level 2 after I got my battery replaced. It’s only 110 volt. I do not regenerate the battery to B5 level because the amount of charge going into the battery is significant that their own technology isn’t able to handle the amount of heat being generated causing further degradation. Next I do not use charge mode because once again if we can fill 80 percent of battery in 40 mins of driving , this too indicates that we are in once sense DC charging the vehicle. The only feature I use is the save mode. Hope this information helps and if you want me to conference call your dealership with my information, I am willing to help. You have my contact info n Facebook..I leave it up to you to contact me. Cheers

    • @VictorCastillo-hb5bs
      @VictorCastillo-hb5bs 3 วันที่ผ่านมา

      2018 , toke it to the dealership in Texas and mitsubishi told then, it is normal battery use. I'm at 48% soh, only get 10 miles range. I will never get mitsubishi, any car again. I'm going back to all gas ,ev tech is just not good yet. They need battery insurance or include an extra battery in the price of the car.

  • @GMans-World
    @GMans-World 3 หลายเดือนก่อน +1

    I have the same issues with Mitsubishi Australia...... nothing but issues..... $18K for a new battery..... I haven't driven it for 8 mths.... it's serious dangerous to drive.... these cars are DUDS !!!!

    • @neils5313
      @neils5313 3 หลายเดือนก่อน

      Very sorry to hear ,Did you do much research b4 buying it or what was the sale pitch ,Interesting to hear this on topic ,Now u got the same issues as Gary ,Have u gone down the legal route ? 🙏

  • @Darrenhd2
    @Darrenhd2 3 หลายเดือนก่อน +1

    Hi Gary, good luck and sorry to hear about your situation. You are 100% correct on everything. Keep us updated when you get the car back. Our 2018 only has 50k on it and I have done one DBCam and about 7 or 8 control resets and I'm sitting at about 35Ah which is not too bad. I can still get 35km+ in the summer. But it's only because I have taken matters into my own hands. Yes control resets are not recommended unless you get a new battery but we all know that the BMU software aggressively reduces the usable Ah -- too aggressively. The reset helps and I have noticed the car does not charge to more than 4.104V per cell even though I've done the control reset. Knock on wood so far so good but I plan to only keep the car another 2 years or so. Next vehicle will be full electric. We looked at the 2023 PHEV but for many reasons decided against it including lack of battery heater, seating position (we didn't like it vs. our 2018), lack of some modern features like "camp" mode, and a bunch of other reasons, but also a main one is I don't want to play the "how far can you get in EV mode before the engine comes on" game anymore.

    • @segadcsonic
      @segadcsonic 3 หลายเดือนก่อน

      Hi, I've asked last time about the control reset (instead of adding DBCAM at the end). I will probably do resets only after the summer. My only question is, that when you are on an empty battery, what is the lowest cell voltage (just want to know if it's well within acceptable range)?

    • @Darrenhd2
      @Darrenhd2 3 หลายเดือนก่อน +1

      @@segadcsonic I haven't checked as we are very rarely at a totally empty battery. Next time we are I will check the PHEVWatchDog app and see what it reports.

  • @TheLoneWillow
    @TheLoneWillow 3 หลายเดือนก่อน

    Gary - I'm in North Bay, like you same vehicle 2018 Mitsubishi Outlander, i have battery challenges.. If you go the legal route, or need another name let me know.

  • @FZsilver1
    @FZsilver1 3 หลายเดือนก่อน

    Sorry to hear you're going through this. My Sonata PHEV had been rock solid up until the check engine light came on and needed a fuel injector and fuel soaked catalytic replaced. Extended warranty covered it thankfully but now the lights back on 200km later. The EV battery has only lost 3km out of 45 since 2019 but im now concerned about the reliability of the gas engine

  • @debratimn7543
    @debratimn7543 3 หลายเดือนก่อน

    I’m not shocked at all Gary. I work for German vehicle manufacturer finance company. I have listened to customer complaints about vehicle issues because they don’t know who else to turn to. Only when we get legal demand letters because we are mentioned as lessor, or lien holder, is when they begin taking matters seriously. 😐

  • @DimensionalHorse
    @DimensionalHorse 3 หลายเดือนก่อน

    Bet they'll respond to a lawyer😂

  • @VENZUL0
    @VENZUL0 3 หลายเดือนก่อน

    So.... they purposely run software that lowers the output incrementally?

    • @GaryReedUnfrequentedWorld
      @GaryReedUnfrequentedWorld  3 หลายเดือนก่อน

      Yes....they say it is to save the batteries...but then they charge us customers yearly to bring the cars in and get some of that loss back.

  • @judysturm3116
    @judysturm3116 3 หลายเดือนก่อน

    Do you know anyone who is having the problem your having Gary

  • @Reubenintexas
    @Reubenintexas 3 หลายเดือนก่อน

    I'm cutting my losses and trading up to a Lightning

  • @peterball8241
    @peterball8241 3 หลายเดือนก่อน

    My 2015 model still does around 20 miles on battery only, although it only has 40k miles as I also run an MG5 BEV. My commute is only 16 miles round trip and is easy done without the engine starting, unless I put my foot down.

    • @GaryReedUnfrequentedWorld
      @GaryReedUnfrequentedWorld  3 หลายเดือนก่อน

      Yes there seems to be a correlation with kms and or time. My car engine never started running until 60,000 kms...and then it slowly started happening more and more. Also could this have been brought on by an update done to the cars software on a visit to the dealership...we don't know. Has your car been fully updated? There are many variables. Climate etc. Do you live in North America. I would say no as they did not release the cars here until 2018...could be different cheaper batteries here...etc.

    • @peterball8241
      @peterball8241 3 หลายเดือนก่อน

      @@GaryReedUnfrequentedWorld I'm in the UK and the car has always been dealer serviced so should be up to date. The British climate is probably milder than yours which could affect battery life.

  • @allanohlsen7729
    @allanohlsen7729 3 หลายเดือนก่อน

    Well spoken, Gary. I'm sorry you're having this nightmare, as subscribers we are all the wiser for it. I wonder if Toyotas have the same problem.

    • @GaryReedUnfrequentedWorld
      @GaryReedUnfrequentedWorld  3 หลายเดือนก่อน

      To my knowledge no other battery system has this decline rate. My buddy drives a 2018 dodge Pacifica phev. He has never brought it in for any kind of conditioning. No other manufacturer requires this. His still gets the same mileage as when he bought it. No issues. no extra costs. No loss in savings or electric kms traveled...its abuse what mitsubishi is doing to its customers.

    • @allanohlsen7729
      @allanohlsen7729 3 หลายเดือนก่อน

      @@GaryReedUnfrequentedWorld Wow.

  • @mafarmerga
    @mafarmerga 3 หลายเดือนก่อน

    Damn, I too have a 2018 PHEV with a "10 year warranty"
    Wonder if it is different in the US.

    • @GaryReedUnfrequentedWorld
      @GaryReedUnfrequentedWorld  3 หลายเดือนก่อน

      Nope...and you should be checking your battery with the watchdog app to see your current state of charge and available AH...I can already tell you roughly where it will be....the same as mine...the same as the other 4998 vehicles out there....

    • @mafarmerga
      @mafarmerga 3 หลายเดือนก่อน

      @@GaryReedUnfrequentedWorld After 38,000 miles I am still getting about 21 miles per charge. So I have not hit the 60% threshold yet.

    • @jasonk19xx17
      @jasonk19xx17 3 หลายเดือนก่อน

      @@mafarmerga There's no battery degradation warranty in North America short of total failure. The only leg Gary has to stand on is that he bought the platinum warranty. The rest of us are out of luck unless a class action suit happens.

  • @Dragonsitter
    @Dragonsitter 3 หลายเดือนก่อน

    Good luck Gary

  • @christp6777
    @christp6777 3 หลายเดือนก่อน

    You should go see a lawyer period

  • @robhrvat3568
    @robhrvat3568 3 หลายเดือนก่อน

    your a git! new outlander phev has totally different batteries they wont have same issues. so do your homework u cry baby buy a high end obd2 scan tool and do your own db cam, bmu reset, and capacity reset!

  • @neils5313
    @neils5313 3 หลายเดือนก่อน

    Hey Mr Reed ,On your Rant
    We do listen ,We can see you are very emotional, Very angry,upset ,very disgruntled by Mitsubishi management and local dealership ,de tuning ,up charging etc
    Warranties do mean something Gary ,Depends on which aspects they cover
    We understand your predicament after 6 years and the depreciation/ deterioration of the battery usage
    Gary - You are so fired up ,This is your rant ,Why do u get this Mad ,even if you are going through a law suit
    Unfortunately knowing what I know in green cars I would never buy a New electric car ,only now battery charged hybrid and now only Toyota ,I have no issue with my Toyota in 6 years after 89,000 miles ,only this year with a whinning on the alternator bearing, 6 weeks on noise not increased so until noise gets louder thats when it needs fixing ,I have been informed
    Why can't your prayers lower your anger ,frustrations Gary
    Pray longer ,more meaningful for a best outcome please 🙏
    We are sorry you have been through this experience with Mitsubishi, Continue fighting for the best outcome and solutions We say in SGI Buddism, No matter what you are going thru ,Pray ,Pray for a solution ,Conquer your mind ,Don't let your mind conquer you🙏

    • @essie6834
      @essie6834 3 หลายเดือนก่อน +4

      Why do you try to put Gary down on every video he posts by saying he is going on a rant? Are you trying to trigger Gary and get him wound up? Do you work for Mitsubishi?

    • @yvetteh6184
      @yvetteh6184 3 หลายเดือนก่อน +4

      Pray longer...are you serious? Are you even considering the implications of the cost to the environment by having a faulty vehicle. Gary had the best intentions to reduce his footprint on the environment and Mitsubishi have failed to deliver. The end.

    • @neils5313
      @neils5313 3 หลายเดือนก่อน

      ​​@@yvetteh6184yes I deadly serious I understand Gary's predicament entirely and choices on environment ,Unfortunately Car manufactures don't give you the true reality of the shortfalls of infrastructure or green issues in cars , Are you going to support Gary in his fight with Mitsubishi or are the 2nd person angling at me as Yes Prayers do give us answers in actual proof, Gary can afford a brand new car ,Can you, Don't fight me ,Fight to support Gary and Pray harder yes ,Wholeheartedly yvetteho184 ,Are yku fighting for the planet in green issues ?

    • @neils5313
      @neils5313 3 หลายเดือนก่อน

      ​​@@yvetteh6184- Yes I am very serious on green issues ,The planet ,Pray for longer to find solutions . I pray wholeheatedly,Longer when required for best outcomes ,solutions
      Your point is not true,Infact as a faulty discharge battery won't affect the environment as much as an a gas guzzling diesel ,Canadians drive bigger cars than in the UK btw ,Gary has has his fundamental issues with Mitsubishi and it's possible warranty ? depreciation of battery life . Help to support Gary or with the Planet ,not at me ,Look up SGI Buddism UK to see what we do in society ,This what I contribute towards
      Gary can afford a brand new electric car ,Can you, We all have a footprint 👣 ,Are you reducing yours

    • @neils5313
      @neils5313 3 หลายเดือนก่อน

      ​@@yvetteh6184 is not the End ,I am sorry ,Gary is making efforts to find resolutions, The End is a start to process ,Are you in Hell state too, The End isn't throwing the towel in ,You fight to the bitter end to get a result and Win ,Conquer your mind ,Don't let yoir mind conquer you 🙏