I remember doing this sort of work on fords back in the 70’s , and fords where simple by comparison to this , but still not even in the same ballpark as far as the attention to detail and build quality to this vehicle in the video ( 10 points to Toyota for only having the one fault ! ). I remember doing a fairlane that must have been built on a Friday afternoon, because it came in with a full page of warranty faults written in fine print so they could fit them all on the page , the car was an absolute horrendous nightmare, squeaks under dash , squeaks from other areas of interior trim , air conditioning fault , water leaks , from various areas , stained stinky carpet, dome lights with faulty switches and more . It was just hooorible! And I can concur, dealer mechanics are often paid peanuts and under pressure to get cars done despite how difficult a job may be . Ours was a fairly big dealership with 20 mechanics in the service dept , a seperate truck section, a seperate pre delivery section , a dedicated power steering and transmission shop . It was actually a pretty good dealership, but still at times mechanics are given cars with masses of faults many of which should have been sorted at the production line and are hard to fix , but the production lines where all about pumping cars out at the fastest possible speed, build quality was kind of a “ well fix it later affair “😊. On sunroofs , I love sunroofs , the older small kind like the ones in a soarer or Lexus or older land cruiser. If you live in a country that has extreme heat , nothing removes cabin heat like a sunroof . There is one other fault with sunroofs , and that is security , we had a thief stamp on the sunroof of our car and jump through it , allowing him to ransack the car and be off in minutes. Insurance paid for the repair to the car , but didn’t cover the thousands of dollars worth of tools taken. That being said , if someone is determined to get into your car , not much will stop them.
Well they wouldn't stay in business if they stuck to that because the sunroof thing for example if they put it on the glass it'll look like shit so the average Joe and joedte buying them wouldn't wanna buy them Believe me people care about asthenic more than u think
Even Toyota’s are now cutting corners to save cost and keep the car price down. A 90’s Toyota’s are so much better built then the current gen Toyota. Buddy of mine bought a rav 4 hybrid prime he had the battery go bad on 1500 miles, even though he barely charged it.
Good decision. I've had 2 cars with sunroof's. The first was a 2004 Ford Taurus (aftermarket) and a 2017 Focus. Regardless of how the sunroof works or lack of leaks, ultimately, it didn't really matter to myself or my passengers. Now that I have another new vehicle that I ordered (22' Maverick) I opted to not get the sunroof and I haven't missed it.
Yes please don’t any issues you need to replace the assembly you looking at spending close to 14k for the whole job and the car will be down for a week it’s not the type of job you can rush
@@leetos.4915 No don't yet a sunroof period. They all leak! And really what do you get with a sunroof, but a car which is structurally less strong than one without.
We have had great success in cleaning with copious amounts of 90% ISO alcohol and then when peeling the tape film back spray with 70% ISO alcohol making the ,” silicone based glue,” slippery. You then stick the gasket in the corner, pin with your painters tape, and let dry. The alcohol evaporates and the glue takes hold. Leave the car in the sun for an hour as it’ll dry better. Never had one come back.
Came here to make this same comment. Go watch how grips are installed on golf clubs - organic solvent poured over double-sided tape makes the tape super slippery and grip is slid on. Permanent stick once the solvent evaporates.
Way smarter way to replace the seal as @Turkeyfry100 suggested, taking off many components just to get to a better view to clean off the old tapes/glues and install view angle really not worth it for the vehicle owner. I think a endoscope camera would be sufficed to ensure the surfaces are clean and prep properly for the double side tape. Hope this video gets an update to include this way for DYIers.
@@cliffm8112 Warranty has always been meaningless. It's only when the warranty has expired the dealerships have the repair solution at great expense. How did we get here?...overcomplicated unnecessary features that make our lives miserable.
It was 12 labor hours. I'm sure he discussed it in advance and he might have given the owner a discount. He's an honest, caring, and loving mechanic. You don't see many people like him around. He, like all of us, has to make an honest living and a family to feed.
I never thought about this complexity. Not that I was planning to buy a vehicle with a huge sunroof, but surely, it will never happen after watching this. Thank you.
@edrosiak There's lots of people that don't like sunroofs, for the known issues and weakening of the overall structural integrity of the vehicle. More so for a panoramic sunroof or some vehicles that have two separate ones.
Easier said than done since many things come bundled these days. If you want certain features, even infotainment features, you're going to be stuck with the sunroof. If you want certain driver assist features, you're going to be stuck with a sunroof. If you want certain materials for the seats, you're going to be stuck with the sunroof.
@@DrKnowsMore Yes, I am very well aware of that. There are a few exceptions, like I saw a Camry XSE without a sunroof when I thought that already came with the trim. The Civic Sport Hatchback was fine with me, with the more reliable engine, and the Pedal Commander might improve throttle response and acceleration without flashing the CPU, etc. The manual seat and such is more reliable, dual zone A/C is no big deal not to have and I can get nicer seat covers and upgrade the stereo amp and speakers, but if I don't get the HR-V Sport which has no sunroof, I will get that 2025 Civic Sport Touring Hybrid. My 2000 Chevy Impala LS was loaded and had a sunroof, but I hardly ever used it, the drains were never plugged and I dressed the seals and door weather stripping, so never had problems with it.
Well it's like he said, you get stuck with them if you want any extra features. You either get barebones base trim model, or you have a sunroof because it's the first level package and part of every single higher level package. So you get stuck with it because you wanted heated/ventilated seats or the speaker upgrade or the 360 degree camera view thing. You can't avoid it unless you want barebones base model no luxury features
This has always been the case mate , it doesn’t matter what brand you have , the more gadgets and features you have, the more possible fail points you have . If you go back to mid 70’s and early 80’s very basic models with almost no electronics, minimal gadgets , the engines and gearboxes in most models where simple , easy to maintain but easy to fix and fairly long lasting , and these cars where cheap to buy . It is nice to have luxury , at the same time it is also nice to have something that just goes and goes and goes as long as you do basic maintenance. I think we need to go back to the old days of having cars or at least the option of having cars like an early Corolla, or ford laser hatch with wind up windows, basic standard old style transmissions , basic engines that are super simple . If you look back to Henry Ford days , he liked to keep it simple with basic robust cars that did not change much for years , parts where a dime a dozen , you could fix your car with some fencing wire , we have lost that sort of mind set where we value the simple things in life , now people expect to have every possible gadget in their motor vehicles , and manufactures build them accordingly 😮. I’m old I have had many cars over the years, but two of my favourite cars ever , don’t laugh , one was the 1967 289 v8 sedan Fairmont , and the other was the 1973 rt104 Toyota corona , probably nothing special cars , but they where simple , and good cars to live with, neither of those had air con , no power steering, both had push button radios, very easy to work on , you looked under the bonnet , you saw cast iron engine , not masses of pipes and hoses and electronics , we had grease nipples back in those days 😊, points and condenser, a single ignition coil, disc brakes had only just become a thing , so we had disks on the front and drums on the back , a handbrake adjustment on the cable , none of this electronic crap …. Ah those were the days. While aircon was an option, if you didn’t have it , you wound down the window, if you wanted even more cooling, you wound down the passenger one as well 😂. I miss those days.
The Car Care Nut......is a absolute TREASURE!!!!! Just amazing work on everything he does. This younger generation could learn a lot from this guy.....it's called taking pride in your work.
Every mechanic I have ever come across in the UK since the 80s have always advised against buying vehicles with a sunroof, I cannot believe how much work it took to replace the seal, furthermore I am absolutely shocked that it was designed this way in the first place. You did a fantastic job, I wish I knew a mechanic like you.
Thanks! I would like to request if could do a video on maintaining the seals and overall “health” of sunroofs and panoramic sunroofs in new Toyota models? For example, how does one clean the drains? I think it might help quite a few folks
Until he does a video I can make a few suggestions. If you look closely you'll find there are a few drainage holes around the sunroof that can clog over time from dirt, leaves, etc. You can clear the holes with any type of wire, clothes hanger, etc. You may need to do this every 3-6 months or perhaps only once a year, depending on where you live. In regards to seals, clean them, spray with silicone, and wipe to keep them flexible and prevent drying and cracking. That goes for any seals on the vehicle...doors, trunk, sunroof, etc. Do that once a year and they'll last forever. I've done these things to mine for 13 years now and everything is still in great condition.
I read somewhere that this is WHY insurance companies total vehicles instead of repairing them, because of costs. My used 97 Camry had a sunroof. I cleaned & sprayed with silicone ever early Spring/late Fall. Never had an ounce of problems. The ONLY car I owned with a sunroof. Ahmed, what a caring human being you ARE. Such a breath of fresh air in our world today! 👍
Yes. Vehicles that have at least another 10 years of life in them that require repair parts, are scraped because the cost of replacement parts and labor exceeds the used vehicle's sale price. An evironmental disaster.
I wish you were my technician for my 2013 Tundra, my 94 Toyota pickup, my 2016 Highlander, and for EVERY VEHICLE I will ever own in the future. You are so knowledgeable and more importantly, a GOOD PERSON.
My son is a master mechanic at a local authorized dealership, one day he came to visit us and told me he had to went through a similar roof issues just like this video and I've told him when I was in this business over three decades ago, we never had the same problems. Nowadays it all about payplan. Industries are changing not in a right directions. Sir,Thank you for your informative videos and may the Lord bless you and keeping you happy.
AMD, I don't want a hole cut in the roof of my house and I don't want a hole in the roof of my car either. 🤨Once again, I want to thank you for going to great lengths to explain the broken dealership mechanic/warranty compensation model. As consumers we benefit from understanding the chain of responsibility at the root of the problem.
Holy sh!t, that is off the planet. I cannot believe the amount of stuff that had to come apart to do that job. There are not many mechanics that would have the skill or the patience to do that job, so massive props. You obviously spent double the amount of labour that you charged the customer, so that was clearly a loss making exercise for the workshop.
Ahmed, great video. Reminds me of my time a couple of years ago. I had a brand new 2021 Lincoln Aviator leased from Lincoln valued at $87,000 with 3,000 miles at 2 years during Covid. Car parked outside during a Heavy Rain . Next day, got in it to go somewhere. I heard water sloshing in drivers door. Had approximately 3 gallons of water on the floor. That was the end of my relationship with Ford. The Assembly Worker at the Ford plant in Chicago did not connect the drain hose at the drivers side C Piller. What a mess. Lease was up in 3 months, gave it back to them and walked away.
Same problems with 2015 Lexus ES and 2014 Toyota highlander. On Highlander replaced weatherseal 3 year ago and know seal between glasses broke 1 inch to ends. All sunroofs are made by a company in Ilinois. Junk sunroof never again.
At first I was disappointed that I didn’t get more than a base model, but seeing all the issues surrounding the cars with upgraded options, i’m quite satisfied now with basic transportation
I love my 2009 Taco DC Sport. It has minimal nonsense. Only thing that has given me problems is the drive by wire clutch. It is slow to respond when it is cold. The fix is to replace the “ECU” that controls the clutch engagement. That’s a $150 expense I don’t want but it’s less than $1400 for a new clutch.
Or don’t buy a garage car like that. Also clean your car once a week at least to remove any dust or dirt that will get into seal and track than can eventually damage it. Get it lubed as well. Most problems is because people don’t take care of their vehicles.
Jose is gaining experience from the master, that he cannot learn from anywhere else. While $1800 seems excessive, having Ahmed do it properly, and knowing it won't need to be done again, is worth it.
@@JD-yx7be Oh don’t get me wrong, I’m not saying Ahmed overcharged or anything like that, I think it’s stupid that Toyota made such a poor design that it will cost an owner $1800 to slow the leak in the hole in the roof.
I applaud your care in making sure this customer’s interior doesn’t get damaged while you repair the seal. If I ever have any big issues with my Toyota, I know I would want your shop to work on it!
Major props to you for being a kind hearted, honest, detailed oriented person who takes pride in doing an honest and accurate job. The world needs more people like you.
I was able to order the package I wanted in a Mercedes without the standard sunroof - took 6 months for delivery. When a service manager drove it he was amazed with how much quieter it was than those with sunroofs.
fun story I had a 1995 honda Civic with a sunroof back in the early 2000s and one day the glass for the sunroof just flew off the car when I was driving on the highway. That was a whole ordeal to say the least.
Scotty Kilmer also hates sunroofs. So much in fact, that he completely glued the glass panel in his wife's 2003 Lexus with RTV! The roof would never open again, but would would NEVER leak or cause wind noise. Problem SOLVED!!!
I agree. I have no use for a sunroof, and even less for a panoramic sunroof. I watch lots of reviewers and invariably they ding a manufacturer if they don’t include a panoramic sunroof, especially on a higher trim. Just because one manufacturer includes one doesn’t mean everyone should follow that lead. It’s a gimmick and just another thing that can go wrong. Ditto with bigger and more expansive digital screens. At some point they’re just a distraction and one more thing that can malfunction.
Since going through this myself with my car at the dealership, I was glued to this video from start to finish. My panoramic sunroof leaked on to my headliner, and the dealership replaced my headliner and sunroof. Unfortunately, I was just outside my warranty, so it was very costly. The next vehicle I bought, I made sure I chose a spec without a panoramic sunroof. Great video and keep up the honest work.
A video on maintenance for that sunroof would be good. What kind of grease. How to clean the tracks. How to clean the drain tubes without piping the hoses off.
Truly mind-boggling. It doesn't take a mechanic to do a job like this. It takes a craftsman. How many shops have craftsman like you doing the work? Not many. Cars have been becoming more and more disposable over time. Even Toyota... Sad. Amazing video.
The only thing I could think of after watching this video is “God bless you”. You take care of your customers at and above Lexus levels. I’m in the Seattle area so I can’t be a customer but if I was I would bring my Toyotas (2) to your shop. Yes the Lexus waiting area is nice (I’ve had 3) but even there some work is not done to your standard. Thank you for helping others!!!!!
It's NOT the engineers fault. It's the asshole executives who tell the cost cutting team to "get the cost down, NO MATTER WHAT". It's the business suits who are out of touch with reality, NOT engineers.
@@NadeemAhmed-nv2br This is a case of literal cutting corners leading to a defect. Had they not added those extra cuts on the corner pieces, there'd most likely be no problem.
Commendable work ethic. I watch your videos with my 11 year old son as a teaching aid. So many things for him to learn.. Ex: marks left from previous technicians (we talk about plastic being weaker than the metal tool we use and how it scratches and dents / deforms); air bag system clips and how they need to break for safety reasons; the water drainage system around the sunroof. Techniques to catalog and keep track of all the pieces removed. How some parts need more hands, support points. So much to learn. Big thank you.
Next time my wife mentions panoramic sunroof I’m showing her this video! Just wow… and this couple was very lucky to be near you! That’s why you are the best sir!
Honestly one of the most impressive job i have seen on a car. All those plastic parts are really delicate to work on and i sure some of those are expensive to replace once broken. CarCareNut you are a champion.
Geezus! That's a lot of work!! SmDh Unfortunate that car companies throw their hands up when it comes to things that are their design issues to begin with. It's also proof that some dealers do nothing more than take your car in for a few hours or days to repair, let it sit without touching it, and have the audacity to return it to you with a printed receipt proving they did the work knowing they did nothing! I'm happy with my old vehicles.
Very interesting video and so informative. I have a 2014 Highlander that had rain water flooding my interior due to clogged roof drains. I have the full panoramic sunroof. My interior was completed soaked (happened during the 2017 Hurricane Harvey storm). I contacted the dealer who told me that they would not cover the damage and it was on my dime. Once the customer service manager contacted Toyota corporate, they took care of my expense under the 'Toyota Loyalty Care" since I had been buying Toyotas since 1991 and routinely service all my vehicles at the same dealer. It took almost 2 and half weeks to get my Highlander back, but they made it right. After seeing this video, I'm very confident they did the right thing and took everything apart as you presented. Thanks for letting me see what they had to do to make it right and for helping me understand why it took so long to get it back. Your channel is spot on and FIRST CLASS.
My 2023 4Runner 2WDSR5, has a sunroof. If the dealer had the same vehicle without a sunroof, I would have bought it in a heartbeat. After watching this video, I’ll be liking the sunroof even less. Sheesh! Kudos to Mr. CCN, for his honesty, integrity and incredible commitment to doing the job right.
1) I can't believe someone with a 3D printer can't fashion a rounded corner tool to be able to crimp and replace this seal from the outside. 2) I learn so much watching your expert presentations---thank you! 3) I was going to buy the new Highlander or Pilot Elite with a sunroof. After this, I'll reply on rolling down the windows. And 4) Ahmed, you need to clone yourself. You are a rare, patient perfectionist.
Before you buy any of those vehicles test drive a Tesla Model Y for free at a Tesla show room or service center you can sign up on their website. I think driving this would give you a new perspective on vehicles in general. It is a lot cheaper to own in the long run because it is very low maintenance and electricity is cheaper than gas. You can also get a few thousand off because it is an EV and qualifies for the tax credit.
@@briank10101 In fairness, that's due to Tesla not supplying needed body parts not due to mechanical failure. Still really shitty of Tesla not to have those parts widely available, but I do still think it's an important caveat to acknowledge.
No wonder car ads are all about lifestyle and adventure ...... big smiles and sweeping landscapes They dont want you to think about how the vehicle has been put together / what its going to be like to maintain
Nobody who thinks about practicality is going to buy a new car unless they're loaded. Even then, it would still be more economical to buy a used car, generally speaking, although time, aggravation, and practical social expectations would likely come into play.
I apply my trout fishing rules to buying new vehicles. Catch and release. New vehicles should only be leased with zero down and returned before the warranty expires. This is coming from someone who has always believed that buying vehicles used and keeping for many years was the smartest way to go.
@@rossjohnson2478 Lucky duck. I'm on the east coast and contemplating using his shop on important jobs. I'm going to have a coming to Jesus meeting with the service advisors, managers and techs on being real with me....the pay process on warranty work I don't care if I need to reimburse a tech that's fine I just want the damn thing done right.
I second that. I've already decided if I need anything done on my 22 Rav4 Hybrid that I'm not comfortable doing my self he's my mechanic. The only difference is he's 8 hours from me. But he's WORTH IT!!!
I have an LS 430 and I can’t wait to watch that video. And the sunroof is still working g flawlessly at 20 years and 105,000 miles. Thanks for this walkthru. I enjoyed your precision and attention to detail.
Folks, I’ve done this kinda of work for many yrs. It has gotten harder due to airbags, sensors, air vents, overhead consoles, lights and better made clips. It takes average of 4-6 hrs to replace the entire moveable glass and sun shade in the roof. Techs get paid for 3 hrs. So they rush and don’t really care if it’s done right. Expect to return 2-3 times after this repairs. I don’t kid you.
I just checked the labor time for this piece of weatherstrip, found it pays 3.4 hours warranty time for a 21 highlander panoramic sunroof. The whole issue is with the pay system.
@@justahumbledude. This is a bad paying job for time l it takes look at the other jobs where they do jobs and beat books times So how can you come up with a pay scale. Work in a company shop where they did can about time they were doing n the clock
Regardless of pay you shouldn't have to take apart a whole vehicle to replace a seal. Plastic is brittle, gets more brittle with age. Even if a tech was paid fairly it's still an insane job.
A couple of weeks ago I was talking to the retired service manager of the dealership where we buy our Toyotas. He had stopped by the house to pick up some things my wife was giving away. When he saw my 2023 Camry, he asked me if I bought the extended warranty. When I said yes, he said I would probably need it for the panoramic sunroof. 😬
While I was a Toyota tech for 3 years in Connecticut I was the lucky guy that had to replace cables under warranty for 2 Camrys 1 panoramic roof, 1 customer pay if I remember right the warranty pay was 1.2 for the panoramic took me 2 days! It’s way easier with a rear hatch vehicle biggest box I’ve ever seen, those clips are ridiculous made to be broken if bags go off in an accident
I’m sure by this point he is well known to Toyota engineers. AMD has made for himself on the internet as the Toyota guru. I see people mention him all over Toyota related topics
It doesn't matter if you tag them or not, remember all manufacturers including Toyota have been cutting corners to save money to keep costs down. There is a reason why they no longer use metal screws for a lot of things and now use cheap plastic clips. There is a reason why they don't use aluminum valve or cam covers any more and use plastic ones. The list goes on and on, while if you find a toyota from the 90's which which were built like thanks you will know that even their corolla's used aluminum for their valve and cam covers.
As a fully Toyota/Lexus family, I would kill to have you close by. I wouldn't go anywhere else, you are what a technician is supposed to be. I've got a buddy whos a dealer tech and he hates the pay system at dealers, especially for warranty work. The only people it screws are the technicians and the customer. Its utter BS!!!
I have this exact issues with my Acura RDX. 12 months if back and forth to the dealership. finally they are changing the seal. 5 months its been in the shop all together
AMD, I am in awe of your patience, professionalism, attention to detail, and the empathy & kindness you show your customers. You truly are the definition of a class act. I enjoy working on my own cars and am committed to doing the job properly by following tech manuals & using the proper tools, but I don't think I could do this professionally because I don't have the patience, especially because a huge job like this for a stupid design would enrage me and I would end up cursing, ripping & tearing apart all those stupid plastic clips...ugh. I know you're a good man of faith, but do you ever get angry & swear? Lol
The seats and all interior have to come out which isn’t too bad, but the headliner is tough to get out without damage. And the new sunroof assembly was over $8500. Warranty job at lease. The plastic drive had a broken tooth and it clicked. Total replacement required.
Just out of curiosity, would you mind asking him if it's possible to swap from a panoramic roof to the standard roof in a Camry that currently has the panoramic roof?
Add extra length to the tab on the double sided tape that then can be fed into the interior thru headliner. While pulling slowly that long tab, a second person is holding the corners of weather strip down from the outside or top of strip. 3M primer 94 helps and for Sequoias, I have added a extra wall of pvc to fill those notches the manufacturer has in the corners that you showed so there is more surface area for the tape to adhere to.
You are what dsefines the value of a real technician, a technical sollution provider. They whole time I was thinking instead of spending all that time taking the damn car apart, spend the time figuring out how to pull that thingdown and over properly, long nosed needle point pliers or something, anybody can follow the book and waste time doing something an engineer never properly planned for the real ones find a way to do the job in an hour, your aces in my boiok as long as you show the new gutys.
You could probably use silicone gel adhesive instead of the tape for the corners. Not only does silicone stick to things but seals as well. Just have to hold the rubber seal in place in those corners until the silicone gel dries.
can you pls advise if you have to remove head liner to take out the glass out, or you can remove the torx screw from interior opening without pulling that headliner.
In the early 1980s, I worked in GM [Buick] dealerships. The T-Tops in the Regals were horrible leakers and also for wind noises. We used 3M Super Weatherstrip and Gasket Adhesive, 08001, Yellow. The stuff would NOT pull out. If that was my car...
You just burst my bubble. I had no idea. You practically took the whole vehicle apart to do that job. I was so happy until now. I have a 22 rx350 with the pan roof. Damn!!
My condolences , for your troubles my friend !!! Make sure you are scheduled your next appointment for your prostate exam appointment with Ahmed , not your urologist !!! Hopefully AMD will accept your health insurance !!!!
i work at a dealership and was blessed with this exact problem, seal popping up. warranty book time is around 5 hours. lets just say im really glad im a payed by the hour apprentice.
My friend, you are a true warrior of the automotive field. This is how it should be done. I wished the practices of manufacturing today were not so common. Thank you so much for the information in all of your videos! You are a true legend! Peace be with you!
Thought we wanted a sunroof when we were shopping for a RAV4. Decided to go with the trim package without. I cant tell you how happy this video made us about our decision.
I had a similar repair with a different car I got the tape cold with an ice cube to inhibit the stickiness used some more water to help lubricate the seal slid it on and dried it out with a hair drier been sticking well for a year
With all the loving care and effort you had to put into that repair Ahmed, you should have charged very near the time it took you. There's something to be said about paying for a very rare gem, and you sir, are one of the rarest, and so you deserved to be paid that extra money it took to reach that level of care you give out to your customer, sir. I may die on this hill defending you, but I won't budge one inch from it!😤
Every car I’ve owned in the last 30 years has had an openable sun roof, and I’ve parked them all outside, but I’ve only had a problem with my most recent vehicle, a 2016 Infiniti. The sunroof drains clogged and water got into the cabin. Took me months to figure out what was causing the musty smell. I learned how to unclog them from watching an older Car Care Nut video, easy peasy.
3 cars with sun roofs and my last one was a 2016 rav4 that I used to leave under a tree with the sunroof cracked open. So much pollen accumulated that water just turned it into a thick protein shake that clogged the drains.
As a teenager I actually installed a pop-up sunroof in my little pickup in the 1990s. As an adult I never, ever open my sunroof. Even in nice weather. Just don't care for the wind, sun, noise. Most of the time I even leave the shade cover closed. My how I've changed in life as I've aged.
Same here. I’ve got a Mercedes with a panoramic roof. Open it less than once a year. Occasionally open the shade, maybe. Always worried that I won’t be able to close it if it rains 😂
Funny, it 87 I had Safelite install a sunroof in my 76 Pinto. They don’t do that anymore. When I ordered my 88 Honda Accord Coupe (first year they came out). Honda contracted with ASC (American Sunroof Company, later renamed American Speciality Cars and in 2017 ceased business) to do their sunroofs and it worked flawlessly. The sunroof in my 99 W210 Wagon…I occasionally will pop it up for ventilation, if even that. Scared it may get stuck open as it hasn’t been greased for a while.
As a Shop Owner that used to work for toyota Situations like this With these owners Just breaks my heart I take pride In My work And always give a 200 percent for my Customers I cant imagine whst its like to be a mechanic and be lazy its just nit in my dna to do so And for customers like this I normally give 50 to 75 percent off because they have tried to have it fixed right multiple times Great work brother taking care of the customer the right way 14:11 @The Car Care Nut
You sir have patience of a saint. I am an upholsterer and I have dealt with headliners but todays cars are ridiculous. I hear some upholsterers here in south texas dont want to do these new cars including myself. I had a request to fix the shade that slides over toward the front because their kid threw a ball up and got caught in the shade and the kid pulled the shade down off from it supports. After giving the estimate (which i figured I had to do exactly what you did) they decided to rip the shade off and leave it. Exelente trabajo(excellent job)👍👌
My Highlander had the same problem and out of warranty ofcourse; 3M has a special double sided tape with strong backing. you open it from both sides leave your self with small piece to pull, put pressure on seal and pull the backing slowly while keeping pressure. Sometime backing breaks but you have a 2nd chance with the other side. Its not perfect, but certainly MUCH easier than taking the whole car apart
I watched your video on the Toyota highlander removing/ repair the panoramic roof that is a very big job, you are a master mechanic. I have the same roof on my RDX. And at times driving on ruff road slowly I would hear a popping sound twice I took it to a acura dealer the car spent overnight at the dealership the next day I went to pick up my car and the dealer told me they didn't hear any sound.
The panoramic sunroof in my 2021 Toyota Highlander Hybrid Platinum actually exploded when I was driving 70mph down the highway. It sounded like a shotgun went off behind my head. Thank goodness the shade was shut which kept all the glass from falling into the vehicle. Apparently, this is happening on many different manufacturer's vehicles with panoramic sunroofs. I had to do it as an insurance claim as Toyota would not say that it was their issue.
@@JenniferJohnson-fh8fxI worked as an adjuster for 40 yrs. I have a hard time how an auto policy would even cover this. The proximate cause is design at the factory and/or poor workmanship at the dealer. You must have rationalized wind damage. The roof was not damaged by wind.
Had a Kenworth t800 that did the same thing randomly shattered, ironically I was on the phone, and started cursing while on the phone, had to deliver the load and dropped off the truck with the dealership
We owning Toyota since Cressida, Supra, MR2, Camry, Tacoma, Tundra, and Lexus, etc. But in 2018, I told my family and relatives staying away from Toyota. Toyota became the problematic, made cheaply materials installed during production assembly. The sliding doors, the driver door and window rattling as well doors’ penal noise. The transmission failure- dealer couldn’t duplicated. Three different dealerships for the same problems. The dealers stated it is normal, until the warranty expired.
I really applaud your patience. There is not many technicians that will take out the time and be humble and honest about the situation. As you say, it’s not the customers fault it’s the manufacturer trying to save money cut corners and it’s a shame as much money as we pay out for these cars and we still get shorted. God bless you. I’m sure all your customers are happy to have you a genuinely honest mechanic/technician. I am from the northern California area.
A heads up. My 22 HiHy platinum HUD died on the way to do the 30k maintenance. Parts were not in stock. The technician tried to replace it without taking out the whole dash. 4 hours later they need to take the whole dash apart. Estimated time is a 3 day job. The tech wants to take his time on this job. Which I totally understand!!! I said take as much time as you need to do the job right.
@@estuardo2985Glass roofs are pointless. They are only for show. Sunroofs at least let air in on hot days but none is by far the most reliable and the cheapest.
Thank you for calling out the extreme flaws with the flat rate system. The other issue is that the kids coming out of tech school are thrown to the wolves at dealerships and will do jobs like this or engine or transmission replacements with little to no guidance because everyone is in a rat race just to make a paycheck. It’s absolutely ridiculous. In my opinion it should be mandatory for all dealerships to provide a 40 hr guarantee minimum for technicians.
Yep, I have a Nissan Rogue, the seal is on the glass! Actually watched this and check the dealership before I bought my car. Saved me potential future cost, have my cake and eat it too having a panormic sunroof!
You're the mechanic equivalent of a superhero. I'd never trust a dealership with this car - they'd probably turn it into a jigsaw puzzle. I'm absolutely blown away by your mechanical skills. Watching you dismantle that car piece by piece was like witnessing a master at work. You're a miracle worker. No dealership could have done this without breaking something. That car design is a nightmare.
I like a moonroof/sunroof... but I never "open" it because to seal problems. I just enjoy the extra light, or able to look at the sky every now and then. Why? I had an Acura that had a moonroof problem where when I used the tilt open function, the moonroof seal/rubber lip was rolled over, and leaked. 1st repair fixed under warranty... but if you didn't open it, it sealed fine. I looked up moonroof repairs... and it's always $1k+ to fix. So instead of running the risk for $1K fix, I just never open moonroofs again, and just enjoy the light by moving the overhead shade (and if I want air, just roll down the windows).
That’s exactly what I do. My 92 civic hatchback roof still works great at 32 years old. I never open the moonroof in my 01 prelude even though it works good, I just don’t see the point. I bought a spare sunroof glass for my Prelude at an auto wrecker because they don’t make them anymore and they would be difficult to find a replacement if I was to ever break it.
I prefer the headroom of a vehicle without a sunroof, and the peace of mind knowing that there’s no giant hole to leak, or to weaken the car’s entire body structure.
@@Whateva67 I think for Honda's, if you plan to use your moonroof, there is a silicone based lubricant or grease you can use for the moonroof rails, which I highly recommend you use, as the moonroof rail grease attracts dirt like crazy (wipe old stuff off, put new stuff on). There is also various rubber "moisturizers" I've seen for RVs which if I had an older moonroof, I would slather/wipe it on to prevent it from drying out... esp if you don't park your car in a garage.
You are awesome brother. I live in Sweden and here the pano roof is additional extra on higher trims. i got my Rav4 prime full spec minus pano roof because of longevity concerns. Great job.
I worked for a major car manufacture, they are designed for mass production, you have less than a minute to do your job, think about that you may want to do a good job BUT you are pushed very hard on time, onto the next car, over and over for two hours. You did it the RIGHT WAY.
Hands down the best Mechanic I have every seen. I have worked on my families Toyota's since I was 16 years old (34 now) and my family has bene buying Toyota's since the 80's. Thank you for all you do.
We bought a new Santa Fe Sport back in 2013, with the pano roof. Gave the car to our daughter when we got our '24 Plat HL HY. ZERO issues with the pano roof to date on the Santa Fe. Fingers crossed on the design of this one on the HL.
Was the same in late 70’s early 80’s with T-Tops .. always leak .. luckily mine did not .. but on the plus side . No air bags or side curtains or any other junk in the way 👍🏼
here's the thing if the tech refused to work 2 days for 45 bucks then part of the issue would be resolved. every tech including myself has a big toolbox in the shop with wheels up under it, the wheels are there for a reason. roll that puppy right out the door and make sure the boss sees you doing it, they will change their tune really fast as most shops are understaffed as it is.
Had this very same thing happen to my 2015 KIA Cadenza SXL with its panoramic sunroof! The seal pulled off on the front right corner. The dealer replaced it no less than 6 times. Each time, in addition to the new seals never quite fitting correctly, something else would happen to the assembly! They finally got it fixed just so so, but still not fully fixed. After that debacle I traded the car…was tired of the headaches of constantly having to get it fixed!
The owners of the car were fortunate to find *anyone* who could and would do all of that work for $1,850.
Instead of using silicone under the seal for 1 dollar 😂
not only $1850 but they don't even do a good job. this' is one of the luck owner having the job done right.
I remember doing this sort of work on fords back in the 70’s , and fords where simple by comparison to this , but still not even in the same ballpark as far as the attention to detail and build quality to this vehicle in the video ( 10 points to Toyota for only having the one fault ! ). I remember doing a fairlane that must have been built on a Friday afternoon, because it came in with a full page of warranty faults written in fine print so they could fit them all on the page , the car was an absolute horrendous nightmare, squeaks under dash , squeaks from other areas of interior trim , air conditioning fault , water leaks , from various areas , stained stinky carpet, dome lights with faulty switches and more .
It was just hooorible!
And I can concur, dealer mechanics are often paid peanuts and under pressure to get cars done despite how difficult a job may be .
Ours was a fairly big dealership with 20 mechanics in the service dept , a seperate truck section, a seperate pre delivery section , a dedicated power steering and transmission shop . It was actually a pretty good dealership, but still at times mechanics are given cars with masses of faults many of which should have been sorted at the production line and are hard to fix , but the production lines where all about pumping cars out at the fastest possible speed, build quality was kind of a “ well fix it later affair “😊.
On sunroofs , I love sunroofs , the older small kind like the ones in a soarer or Lexus or older land cruiser.
If you live in a country that has extreme heat , nothing removes cabin heat like a sunroof . There is one other fault with sunroofs , and that is security , we had a thief stamp on the sunroof of our car and jump through it , allowing him to ransack the car and be off in minutes.
Insurance paid for the repair to the car , but didn’t cover the thousands of dollars worth of tools taken.
That being said , if someone is determined to get into your car , not much will stop them.
Engineers are smart, but they DON'T have common sense in their brain
this is smth that needs to be done every 4-5 years so having a sunroof would cost you around 400$ a year
"These cars are now made with production in mind and not really service in mind." You couldn't have said it better, Mr. CCN!
Painfully obvious....actions back up the words!
Well they wouldn't stay in business if they stuck to that because the sunroof thing for example if they put it on the glass it'll look like shit so the average Joe and joedte buying them wouldn't wanna buy them
Believe me people care about asthenic more than u think
Unfortunately completely true statement
Even Toyota’s are now cutting corners to save cost and keep the car price down. A 90’s Toyota’s are so much better built then the current gen Toyota. Buddy of mine bought a rav 4 hybrid prime he had the battery go bad on 1500 miles, even though he barely charged it.
So...German cars?
"It took a while" is an understatement. I've always wanted a car with a panoramic roof, now I've completely changed my mind.
Just get a basic sunroof
Good decision. I've had 2 cars with sunroof's. The first was a 2004 Ford Taurus (aftermarket) and a 2017 Focus. Regardless of how the sunroof works or lack of leaks, ultimately, it didn't really matter to myself or my passengers. Now that I have another new vehicle that I ordered (22' Maverick) I opted to not get the sunroof and I haven't missed it.
Yes please don’t any issues you need to replace the assembly you looking at spending close to 14k for the whole job and the car will be down for a week it’s not the type of job you can rush
@@leetos.4915 No don't yet a sunroof period. They all leak! And really what do you get with a sunroof, but a car which is structurally less strong than one without.
What panoramic roof? 🤣🤣🤣🤣🤣🤣🤣
We have had great success in cleaning with copious amounts of 90% ISO alcohol and then when peeling the tape film back spray with 70% ISO alcohol making the ,” silicone based glue,” slippery. You then stick the gasket in the corner, pin with your painters tape, and let dry. The alcohol evaporates and the glue takes hold. Leave the car in the sun for an hour as it’ll dry better. Never had one come back.
I knew there was always a way.
This comment should be pinned at the top
Seems the most logical
Came here to make this same comment. Go watch how grips are installed on golf clubs - organic solvent poured over double-sided tape makes the tape super slippery and grip is slid on. Permanent stick once the solvent evaporates.
Way smarter way to replace the seal as @Turkeyfry100 suggested, taking off many components just to get to a better view to clean off the old tapes/glues and install view angle really not worth it for the vehicle owner. I think a endoscope camera would be sufficed to ensure the surfaces are clean and prep properly for the double side tape. Hope this video gets an update to include this way for DYIers.
The level of kindness this man has for the world. I am so glad you immigrated to the USA, people like you are what our country makes the best!
where is he from
Do it legally lol
@@donbernie9346 Iraq
@@donbernie9346 from small town in IRAK.
He is from IRAK. a country with a lot of stereotypes in America.
I'm 10 minutes into the video and I can't believe what you're doing
You've just redefined the meaning of the word 'NIGHTMARE'
Wonder how much he changed that customer
@@cliffm8112
Warranty has always been meaningless.
It's only when the warranty has expired the dealerships have the repair solution at great expense.
How did we get here?...overcomplicated unnecessary features that make our lives miserable.
@@cliffm8112 Why didn't you watch the video. He explained, little over $1800
It was 12 labor hours. I'm sure he discussed it in advance and he might have given the owner a discount. He's an honest, caring, and loving mechanic. You don't see many people like him around. He, like all of us, has to make an honest living and a family to feed.
@@cliffm8112said it was 1.8K
I wish there was a mechanic like you in my city
Don’t we all.
Good mechanics will all start TH-cam channels explaining how bad mechanics ruin your car.
Therefore, there won't be any more good mechanics left.
probably there is just that they have no camera or famous
There is. You just have to find them and you gotta be willing to pay
Anyone know one in the Bay Area? Preferably with TH-cam channel? Lol
I never thought about this complexity. Not that I was planning to buy a vehicle with a huge sunroof, but surely, it will never happen after watching this. Thank you.
@edrosiak There's lots of people that don't like sunroofs, for the known issues and weakening of the overall structural integrity of the vehicle. More so for a panoramic sunroof or some vehicles that have two separate ones.
Easier said than done since many things come bundled these days. If you want certain features, even infotainment features, you're going to be stuck with the sunroof. If you want certain driver assist features, you're going to be stuck with a sunroof. If you want certain materials for the seats, you're going to be stuck with the sunroof.
@@DrKnowsMore Yes, I am very well aware of that. There are a few exceptions, like I saw a Camry XSE without a sunroof when I thought that already came with the trim.
The Civic Sport Hatchback was fine with me, with the more reliable engine, and the Pedal Commander might improve throttle response and acceleration without flashing the CPU, etc. The manual seat and such is more reliable, dual zone A/C is no big deal not to have and I can get nicer seat covers and upgrade the stereo amp and speakers, but if I don't get the HR-V Sport which has no sunroof, I will get that 2025 Civic Sport Touring Hybrid.
My 2000 Chevy Impala LS was loaded and had a sunroof, but I hardly ever used it, the drains were never plugged and I dressed the seals and door weather stripping, so never had problems with it.
Well it's like he said, you get stuck with them if you want any extra features. You either get barebones base trim model, or you have a sunroof because it's the first level package and part of every single higher level package. So you get stuck with it because you wanted heated/ventilated seats or the speaker upgrade or the 360 degree camera view thing. You can't avoid it unless you want barebones base model no luxury features
This has always been the case mate , it doesn’t matter what brand you have , the more gadgets and features you have, the more possible fail points you have .
If you go back to mid 70’s and early 80’s very basic models with almost no electronics, minimal gadgets , the engines and gearboxes in most models where simple , easy to maintain but easy to fix and fairly long lasting , and these cars where cheap to buy .
It is nice to have luxury , at the same time it is also nice to have something that just goes and goes and goes as long as you do basic maintenance.
I think we need to go back to the old days of having cars or at least the option of having cars like an early Corolla, or ford laser hatch with wind up windows, basic standard old style transmissions , basic engines that are super simple .
If you look back to Henry Ford days , he liked to keep it simple with basic robust cars that did not change much for years , parts where a dime a dozen , you could fix your car with some fencing wire , we have lost that sort of mind set where we value the simple things in life , now people expect to have every possible gadget in their motor vehicles , and manufactures build them accordingly 😮. I’m old I have had many cars over the years, but two of my favourite cars ever , don’t laugh , one was the 1967 289 v8 sedan Fairmont , and the other was the 1973 rt104 Toyota corona , probably nothing special cars , but they where simple , and good cars to live with, neither of those had air con , no power steering, both had push button radios, very easy to work on , you looked under the bonnet , you saw cast iron engine , not masses of pipes and hoses and electronics , we had grease nipples back in those days 😊, points and condenser, a single ignition coil, disc brakes had only just become a thing , so we had disks on the front and drums on the back , a handbrake adjustment on the cable , none of this electronic crap …. Ah those were the days.
While aircon was an option, if you didn’t have it , you wound down the window, if you wanted even more cooling, you wound down the passenger one as well 😂.
I miss those days.
The Car Care Nut......is a absolute TREASURE!!!!! Just amazing work on everything he does.
This younger generation could learn a lot from this guy.....it's called taking pride in your work.
Why younger? I’ve met a lot of old assholes who will swindle you out of your money just to keep your car for a week and say it can’t be fixed.
Every mechanic I have ever come across in the UK since the 80s have always advised against buying vehicles with a sunroof, I cannot believe how much work it took to replace the seal, furthermore I am absolutely shocked that it was designed this way in the first place. You did a fantastic job, I wish I knew a mechanic like you.
Thanks! I would like to request if could do a video on maintaining the seals and overall “health” of sunroofs and panoramic sunroofs in new Toyota models? For example, how does one clean the drains?
I think it might help quite a few folks
Until he does a video I can make a few suggestions. If you look closely you'll find there are a few drainage holes around the sunroof that can clog over time from dirt, leaves, etc. You can clear the holes with any type of wire, clothes hanger, etc. You may need to do this every 3-6 months or perhaps only once a year, depending on where you live.
In regards to seals, clean them, spray with silicone, and wipe to keep them flexible and prevent drying and cracking. That goes for any seals on the vehicle...doors, trunk, sunroof, etc. Do that once a year and they'll last forever. I've done these things to mine for 13 years now and everything is still in great condition.
He did one about the sunroof drainage in his video about car damage, it was made about 2 years ago
Yes!!!
Preventative maintenance > corrective maintenance.
He has a video on how to clean the drains.
I read somewhere that this is WHY insurance companies total vehicles instead of repairing them, because of costs.
My used 97 Camry had a sunroof. I cleaned & sprayed with silicone ever early Spring/late Fall. Never had an ounce of problems. The ONLY car I owned with a sunroof.
Ahmed, what a caring human being you ARE. Such a breath of fresh air in our world today! 👍
In major collisions, there isn't much that can be repaired - cars are designed to sacrifice themselves for the safety of the occupants.
Yes. Vehicles that have at least another 10 years of life in them that require repair parts, are scraped because the cost of replacement parts and labor exceeds the used vehicle's sale price. An evironmental disaster.
@@atticstattic That's true, but it's all the safety sensors & parts to repair them. Let alone labor.
And that keeps insurance rate going up and up.
it was also built better than they are now
Very patient and honest mechanic you are one in a million
I wish you were my technician for my 2013 Tundra, my 94 Toyota pickup, my 2016 Highlander, and for EVERY VEHICLE I will ever own in the future. You are so knowledgeable and more importantly, a GOOD PERSON.
My son is a master mechanic at a local authorized dealership, one day he came to visit us and told me he had to went through a similar roof issues just like this video and I've told him when I was in this business over three decades ago, we never had the same problems. Nowadays it all about payplan. Industries are changing not in a right directions.
Sir,Thank you for your informative videos and may the Lord bless you and keeping you happy.
AMD, I don't want a hole cut in the roof of my house and I don't want a hole in the roof of my car either. 🤨Once again, I want to thank you for going to great lengths to explain the broken dealership mechanic/warranty compensation model. As consumers we benefit from understanding the chain of responsibility at the root of the problem.
Skylights are a thing
Holy sh!t, that is off the planet. I cannot believe the amount of stuff that had to come apart to do that job. There are not many mechanics that would have the skill or the patience to do that job, so massive props. You obviously spent double the amount of labour that you charged the customer, so that was clearly a loss making exercise for the workshop.
Wish I could find a mechanic as caring as you in my home town…
They're might be one, but they're probably swamped!
This is an incredible level of service. Best mechanic ever!
Ahmed, great video. Reminds me of my time a couple of years ago. I had a brand new 2021 Lincoln Aviator leased from Lincoln valued at $87,000 with 3,000 miles at 2 years during Covid. Car parked outside during a Heavy Rain . Next day, got in it to go somewhere. I heard water sloshing in drivers door. Had approximately 3 gallons of water on the floor. That was the end of my relationship with Ford. The Assembly Worker at the Ford plant in Chicago did not connect the drain hose at the drivers side C Piller. What a mess. Lease was up in 3 months, gave it back to them and walked away.
Same problems with 2015 Lexus ES and 2014 Toyota highlander. On Highlander replaced weatherseal 3 year ago and know seal between glasses broke 1 inch to ends.
All sunroofs are made by a company in Ilinois. Junk sunroof never again.
Watching this makes me want my next new car to be a base or one above base trim without even a regular sunroof in it.
At first I was disappointed that I didn’t get more than a base model, but seeing all the issues surrounding the cars with upgraded options, i’m quite satisfied now with basic transportation
I love my 2009 Taco DC Sport. It has minimal nonsense. Only thing that has given me problems is the drive by wire clutch. It is slow to respond when it is cold. The fix is to replace the “ECU” that controls the clutch engagement. That’s a $150 expense I don’t want but it’s less than $1400 for a new clutch.
Older cars were often made better, so used cars end up being a better value. Sunroof on an older car that still works proves the design is good.
@@GregoryBaker Key thing with buying a used car is maintenance records.
Or don’t buy a garage car like that. Also clean your car once a week at least to remove any dust or dirt that will get into seal and track than can eventually damage it. Get it lubed as well. Most problems is because people don’t take care of their vehicles.
Oh my. And I thought replacing the window motor in the door of my car was a pain. This is next level.
Depending on the car, it can be a pain, especially on older cars with brittle plastics that are begging for you to touch them, so they can break.
Jose is gaining experience from the master, that he cannot learn from anywhere else.
While $1800 seems excessive, having Ahmed do it properly, and knowing it won't need to be done again, is worth it.
1000% agreed!
$1800 seem like a steel for the hours involved. Replacing my timing belt was far easier than this
@@JD-yx7be Oh don’t get me wrong, I’m not saying Ahmed overcharged or anything like that, I think it’s stupid that Toyota made such a poor design that it will cost an owner $1800 to slow the leak in the hole in the roof.
What $1850? Could have been done for $1 of silicone.
@@PyroRob69toyota buys off the shelf panoramic roofs, they are not a maker. They are scammed here as well
I applaud your care in making sure this customer’s interior doesn’t get damaged while you repair the seal. If I ever have any big issues with my Toyota, I know I would want your shop to work on it!
Major props to you for being a kind hearted, honest, detailed oriented person who takes pride in doing an honest and accurate job. The world needs more people like you.
I was able to order the package I wanted in a Mercedes without the standard sunroof - took 6 months for delivery. When a service manager drove it he was amazed with how much quieter it was than those with sunroofs.
Wise decision
I think I’ve gotten old enough to not care about sun roofs either.
They take up headroom, they allow more noise through, they create a higher center of gravity, and they usually will leak. Good choice.
A sunroof should always be optional !
I hate sunroofs. I actively avoid buying cars that have them. I don't care if I miss some options.
Hate sunroofs! Thank you for confirming how troublesome they can be.
My 2010 bmw x5 xdrive30i has no problem since brand new 🤷🏽♂️😂😂just bad ass design on Toyota part
BMW x5 2010 never had issues other then clogged with small dirt, that’s Toyotas fault 😂😂
fun story I had a 1995 honda Civic with a sunroof back in the early 2000s and one day the glass for the sunroof just flew off the car when I was driving on the highway. That was a whole ordeal to say the least.
Scotty Kilmer also hates sunroofs. So much in fact, that he completely glued the glass panel in his wife's 2003 Lexus with RTV! The roof would never open again, but would would NEVER leak or cause wind noise. Problem SOLVED!!!
I agree. I have no use for a sunroof, and even less for a panoramic sunroof. I watch lots of reviewers and invariably they ding a manufacturer if they don’t include a panoramic sunroof, especially on a higher trim. Just because one manufacturer includes one doesn’t mean everyone should follow that lead. It’s a gimmick and just another thing that can go wrong. Ditto with bigger and more expansive digital screens. At some point they’re just a distraction and one more thing that can malfunction.
Since going through this myself with my car at the dealership, I was glued to this video from start to finish. My panoramic sunroof leaked on to my headliner, and the dealership replaced my headliner and sunroof. Unfortunately, I was just outside my warranty, so it was very costly. The next vehicle I bought, I made sure I chose a spec without a panoramic sunroof. Great video and keep up the honest work.
Omg you’re the best mechanic!I watched the entire video ! I will not ever to buy any car with sun roof
Or a convertible. What a pain and stupid expensive after warranty.
A video on maintenance for that sunroof would be good. What kind of grease. How to clean the tracks. How to clean the drain tubes without piping the hoses off.
Truly mind-boggling. It doesn't take a mechanic to do a job like this. It takes a craftsman. How many shops have craftsman like you doing the work? Not many. Cars have been becoming more and more disposable over time. Even Toyota... Sad. Amazing video.
The only thing I could think of after watching this video is “God bless you”. You take care of your customers at and above Lexus levels. I’m in the Seattle area so I can’t be a customer but if I was I would bring my Toyotas (2) to your shop. Yes the Lexus waiting area is nice (I’ve had 3) but even there some work is not done to your standard. Thank you for helping others!!!!!
Someone should send these videos to Toyota engineers.
It's NOT the engineers fault.
It's the asshole executives who tell the cost cutting team to "get the cost down, NO MATTER WHAT".
It's the business suits who are out of touch with reality, NOT engineers.
@@dialecticalmonist3405 Based on the design of the corners I think the engineers have to take the L on this one sadly
@@theredscourgesometimes easy assembly makes billions of dollars in saving versus dis assembly which they don't care about
@@NadeemAhmed-nv2br This is a case of literal cutting corners leading to a defect. Had they not added those extra cuts on the corner pieces, there'd most likely be no problem.
Not just Toyota engineers, ALL vehicle designers and engineers!
Commendable work ethic. I watch your videos with my 11 year old son as a teaching aid. So many things for him to learn.. Ex: marks left from previous technicians (we talk about plastic being weaker than the metal tool we use and how it scratches and dents / deforms); air bag system clips and how they need to break for safety reasons; the water drainage system around the sunroof. Techniques to catalog and keep track of all the pieces removed. How some parts need more hands, support points. So much to learn. Big thank you.
Next time my wife mentions panoramic sunroof I’m showing her this video! Just wow… and this couple was very lucky to be near you! That’s why you are the best sir!
Honestly one of the most impressive job i have seen on a car. All those plastic parts are really delicate to work on and i sure some of those are expensive to replace once broken. CarCareNut you are a champion.
Geezus! That's a lot of work!! SmDh
Unfortunate that car companies throw their hands up when it comes to things that are their design issues to begin with. It's also proof that some dealers do nothing more than take your car in for a few hours or days to repair, let it sit without touching it, and have the audacity to return it to you with a printed receipt proving they did the work knowing they did nothing!
I'm happy with my old vehicles.
Very interesting video and so informative. I have a 2014 Highlander that had rain water flooding my interior due to clogged roof drains. I have the full panoramic sunroof. My interior was completed soaked (happened during the 2017 Hurricane Harvey storm). I contacted the dealer who told me that they would not cover the damage and it was on my dime. Once the customer service manager contacted Toyota corporate, they took care of my expense under the 'Toyota Loyalty Care" since I had been buying Toyotas since 1991 and routinely service all my vehicles at the same dealer. It took almost 2 and half weeks to get my Highlander back, but they made it right. After seeing this video, I'm very confident they did the right thing and took everything apart as you presented. Thanks for letting me see what they had to do to make it right and for helping me understand why it took so long to get it back. Your channel is spot on and FIRST CLASS.
My 2023 4Runner 2WDSR5, has a sunroof. If the dealer had the same vehicle without a sunroof, I would have bought it in a heartbeat. After watching this video, I’ll be liking the sunroof even less. Sheesh! Kudos to Mr. CCN, for his honesty, integrity and incredible commitment to doing the job right.
My 230 ml Mercedes Benz had a similar problem with the drain system being broken. The dealer quoted me 5k to fix it. You are a saint man.
1) I can't believe someone with a 3D printer can't fashion a rounded corner tool to be able to crimp and replace this seal from the outside. 2) I learn so much watching your expert presentations---thank you! 3) I was going to buy the new Highlander or Pilot Elite with a sunroof. After this, I'll reply on rolling down the windows. And 4) Ahmed, you need to clone yourself. You are a rare, patient perfectionist.
Amen brother …..he is rarity
Before you buy any of those vehicles test drive a Tesla Model Y for free at a Tesla show room or service center you can sign up on their website. I think driving this would give you a new perspective on vehicles in general. It is a lot cheaper to own in the long run because it is very low maintenance and electricity is cheaper than gas. You can also get a few thousand off because it is an EV and qualifies for the tax credit.
@@wwecallofduty123I understand the Tesla graveyard is next door to AMD's garage. It's full of recent Teslas.
@@wwecallofduty123 I hope you're at least getting paid for this shilling.
@@briank10101 In fairness, that's due to Tesla not supplying needed body parts not due to mechanical failure.
Still really shitty of Tesla not to have those parts widely available, but I do still think it's an important caveat to acknowledge.
No wonder car ads are all about lifestyle and adventure ...... big smiles and sweeping landscapes
They dont want you to think about how the vehicle has been put together / what its going to be like to maintain
Nobody who thinks about practicality is going to buy a new car unless they're loaded. Even then, it would still be more economical to buy a used car, generally speaking, although time, aggravation, and practical social expectations would likely come into play.
I apply my trout fishing rules to buying new vehicles. Catch and release. New vehicles should only be leased with zero down and returned before the warranty expires. This is coming from someone who has always believed that buying vehicles used and keeping for many years was the smartest way to go.
They try to sell you a dream, not practical and durable product.
There is only 1 AMD. You are an absolute GEM!!!!!
And although I live 40 miles away, he is my mechanic! Yay
@@rossjohnson2478 Lucky duck. I'm on the east coast and contemplating using his shop on important jobs. I'm going to have a coming to Jesus meeting with the service advisors, managers and techs on being real with me....the pay process on warranty work I don't care if I need to reimburse a tech that's fine I just want the damn thing done right.
I second that. I've already decided if I need anything done on my 22 Rav4 Hybrid that I'm not comfortable doing my self he's my mechanic. The only difference is he's 8 hours from me. But he's WORTH IT!!!
100% AMD you are amazing. Thank you for this video
Amen
Don't believe i spent an hour watching this but it was so entertaining, informative, and impressive.
I have an LS 430 and I can’t wait to watch that video. And the sunroof is still working g flawlessly at 20 years and 105,000 miles. Thanks for this walkthru. I enjoyed your precision and attention to detail.
Folks, I’ve done this kinda of work for many yrs. It has gotten harder due to airbags, sensors, air vents, overhead consoles, lights and better made clips. It takes average of 4-6 hrs to replace the entire moveable glass and sun shade in the roof. Techs get paid for 3 hrs. So they rush and don’t really care if it’s done right. Expect to return 2-3 times after this repairs. I don’t kid you.
I just checked the labor time for this piece of weatherstrip, found it pays 3.4 hours warranty time for a 21 highlander panoramic sunroof. The whole issue is with the pay system.
There should be an exact process detailed that can prove it can be done in the time they've allotted. I don't think it can be done.
@@justahumbledude. This is a bad paying job for time l it takes look at the other jobs where they do jobs and beat books times So how can you come up with a pay scale. Work in a company shop where they did can about time they were doing n the clock
Warranty time is legal wage theft
Regardless of pay you shouldn't have to take apart a whole vehicle to replace a seal. Plastic is brittle, gets more brittle with age.
Even if a tech was paid fairly it's still an insane job.
Nobody can strip a whole interior in 4 hours let alone take it apart and put it back together that's crazy
A couple of weeks ago I was talking to the retired service manager of the dealership where we buy our Toyotas. He had stopped by the house to pick up some things my wife was giving away. When he saw my 2023 Camry, he asked me if I bought the extended warranty. When I said yes, he said I would probably need it for the panoramic sunroof. 😬
While I was a Toyota tech for 3 years in Connecticut I was the lucky guy that had to replace cables under warranty for 2 Camrys 1 panoramic roof, 1 customer pay if I remember right the warranty pay was 1.2 for the panoramic took me 2 days! It’s way easier with a rear hatch vehicle biggest box I’ve ever seen, those clips are ridiculous made to be broken if bags go off in an accident
Oh my gosh! You saved me from buying a Highlander with a panoramic sunroof! THANK YOU!!!
pretty much any other car with a panoramic sunroof
I love it that you're willing to do what it takes to make things work. You're not afraid of work, and you do thinks right. Thanks for posting.
We need to tag the Toyota designers to this video.
I’m sure by this point he is well known to Toyota engineers. AMD has made for himself on the internet as the Toyota guru. I see people mention him all over Toyota related topics
I wonder if we're gonna get an apology from the CEO especially for those new toyota trucks.
Bring them here so they can see their mess.
It doesn't matter if you tag them or not, remember all manufacturers including Toyota have been cutting corners to save money to keep costs down. There is a reason why they no longer use metal screws for a lot of things and now use cheap plastic clips. There is a reason why they don't use aluminum valve or cam covers any more and use plastic ones. The list goes on and on, while if you find a toyota from the 90's which which were built like thanks you will know that even their corolla's used aluminum for their valve and cam covers.
It was designed by American
As a fully Toyota/Lexus family, I would kill to have you close by. I wouldn't go anywhere else, you are what a technician is supposed to be. I've got a buddy whos a dealer tech and he hates the pay system at dealers, especially for warranty work. The only people it screws are the technicians and the customer. Its utter BS!!!
I have this exact issues with my Acura RDX. 12 months if back and forth to the dealership. finally they are changing the seal. 5 months its been in the shop all together
AMD, I am in awe of your patience, professionalism, attention to detail, and the empathy & kindness you show your customers. You truly are the definition of a class act. I enjoy working on my own cars and am committed to doing the job properly by following tech manuals & using the proper tools, but I don't think I could do this professionally because I don't have the patience, especially because a huge job like this for a stupid design would enrage me and I would end up cursing, ripping & tearing apart all those stupid plastic clips...ugh. I know you're a good man of faith, but do you ever get angry & swear? Lol
My son (Toyota dealer tech) just did a complete sunroof replacement on a 2023 Camry. That’s a heck of a job!
I’ve heard replacing the pano roof is a huge job
The seats and all interior have to come out which isn’t too bad, but the headliner is tough to get out without damage. And the new sunroof assembly was over $8500. Warranty job at lease. The plastic drive had a broken tooth and it clicked. Total replacement required.
@@FFWrench how he got it out considering its a sedan?
@@DIY-Mechanic it fits (barely) according to TIS through the right front door.
Just out of curiosity, would you mind asking him if it's possible to swap from a panoramic roof to the standard roof in a Camry that currently has the panoramic roof?
Add extra length to the tab on the double sided tape that then can be fed into the interior thru headliner. While pulling slowly that long tab, a second person is holding the corners of weather strip down from the outside or top of strip.
3M primer 94 helps and for Sequoias, I have added a extra wall of pvc to fill those notches the manufacturer has in the corners that you showed so there is more surface area for the tape to adhere to.
You are what dsefines the value of a real technician, a technical sollution provider. They whole time I was thinking instead of spending all that time taking the damn car apart, spend the time figuring out how to pull that thingdown and over properly, long nosed needle point pliers or something, anybody can follow the book and waste time doing something an engineer never properly planned for the real ones find a way to do the job in an hour, your aces in my boiok as long as you show the new gutys.
You could probably use silicone gel adhesive instead of the tape for the corners. Not only does silicone stick to things but seals as well. Just have to hold the rubber seal in place in those corners until the silicone gel dries.
@@Marks.Reviews use weather strip that seal door. you are done.
can you pls advise if you have to remove head liner to take out the glass out, or you can remove the torx screw from interior opening without pulling that headliner.
In the early 1980s, I worked in GM [Buick] dealerships. The T-Tops in the Regals were horrible leakers and also for wind noises. We used 3M Super Weatherstrip and Gasket Adhesive, 08001, Yellow. The stuff would NOT pull out.
If that was my car...
Exactly! I would do the same. never disassemble half of the car.
8:45 for third row seat removal. Tight that brace bar if it makes a squeaky noise when going on bumps and turning.
The moonroof on my Pontiac Vibe works perfectly and has never leaked a drop. I bought the car new in 2003 😊
You just burst my bubble. I had no idea. You practically took the whole vehicle apart to do that job. I was so happy until now. I have a 22 rx350 with the pan roof. Damn!!
I wish my Urologist (surgeon) was as conscientious on my prostate as this man. Very professional and loving. Thank you for a wonderful education.
My condolences , for your troubles my friend !!! Make sure you are scheduled your next appointment for your prostate exam appointment with Ahmed , not your urologist !!! Hopefully AMD will accept your health insurance !!!!
😂😂😂😂😂😂😂😂😂
OMG you have an incredible amount of patience Car Care Nut. No more sunroofs for me after watching this video.
i work at a dealership and was blessed with this exact problem, seal popping up. warranty book time is around 5 hours. lets just say im really glad im a payed by the hour apprentice.
I know nothing about cars but I watched the heck outta this entire video
4:50...And these are the same technicians who will be rebuilding short block Tundra engines? Good luck with that!
And Tacoma transmissions too for that matter...
Im moving to the woods and getting a bicycle.
My friend, you are a true warrior of the automotive field. This is how it should be done. I wished the practices of manufacturing today were not so common. Thank you so much for the information in all of your videos! You are a true legend! Peace be with you!
This is not a DIY job, not a job for dealers either. This is a job for TCCN only. 👍👍👍👍👍💯
Thought we wanted a sunroof when we were shopping for a RAV4. Decided to go with the trim package without. I cant tell you how happy this video made us about our decision.
I had a similar repair with a different car I got the tape cold with an ice cube to inhibit the stickiness used some more water to help lubricate the seal slid it on and dried it out with a hair drier been sticking well for a year
With all the loving care and effort you had to put into that repair Ahmed, you should have charged very near the time it took you. There's something to be said about paying for a very rare gem, and you sir, are one of the rarest, and so you deserved to be paid that extra money it took to reach that level of care you give out to your customer, sir. I may die on this hill defending you, but I won't budge one inch from it!😤
Every car I’ve owned in the last 30 years has had an openable sun roof, and I’ve parked them all outside, but I’ve only had a problem with my most recent vehicle, a 2016 Infiniti. The sunroof drains clogged and water got into the cabin. Took me months to figure out what was causing the musty smell. I learned how to unclog them from watching an older Car Care Nut video, easy peasy.
3 cars with sun roofs and my last one was a 2016 rav4 that I used to leave under a tree with the sunroof cracked open. So much pollen accumulated that water just turned it into a thick protein shake that clogged the drains.
@@atticstattic Never leave the roof open while parked ,especially under trees. Crack a window instead.
@@lrich8181
Your timing is impeccable
As a teenager I actually installed a pop-up sunroof in my little pickup in the 1990s.
As an adult I never, ever open my sunroof. Even in nice weather. Just don't care for the wind, sun, noise. Most of the time I even leave the shade cover closed.
My how I've changed in life as I've aged.
I'm the same. Only opened my Cadillac roof about 10 times in 12 years.
Same here. I’ve got a Mercedes with a panoramic roof. Open it less than once a year. Occasionally open the shade, maybe. Always worried that I won’t be able to close it if it rains 😂
Add to the list what the birds drop from overhead.
lol I did the same thing at 16 on my 67 Fargo van with an air chisel and cutting tip.
Funny, it 87 I had Safelite install a sunroof in my 76 Pinto. They don’t do that anymore.
When I ordered my 88 Honda Accord Coupe (first year they came out). Honda contracted with ASC (American Sunroof Company, later renamed American Speciality Cars and in 2017 ceased business) to do their sunroofs and it worked flawlessly.
The sunroof in my 99 W210 Wagon…I occasionally will pop it up for ventilation, if even that. Scared it may get stuck open as it hasn’t been greased for a while.
You have the patience of a saint. I don't know how you haven't completely lost your mind with auto manufacturers.
As a Shop Owner that used to work for toyota Situations like this With these owners Just breaks my heart I take pride In My work And always give a 200 percent for my Customers I cant imagine whst its like to be a mechanic and be lazy its just nit in my dna to do so And for customers like this I normally give 50 to 75 percent off because they have tried to have it fixed right multiple times Great work brother taking care of the customer the right way 14:11 @The Car Care Nut
You sir have patience of a saint. I am an upholsterer and I have dealt with headliners but todays cars are ridiculous. I hear some upholsterers here in south texas dont want to do these new cars including myself. I had a request to fix the shade that slides over toward the front because their kid threw a ball up and got caught in the shade and the kid pulled the shade down off from it supports. After giving the estimate (which i figured I had to do exactly what you did) they decided to rip the shade off and leave it. Exelente trabajo(excellent job)👍👌
My Highlander had the same problem and out of warranty ofcourse; 3M has a special double sided tape with strong backing. you open it from both sides leave your self with small piece to pull, put pressure on seal and pull the backing slowly while keeping pressure. Sometime backing breaks but you have a 2nd chance with the other side. Its not perfect, but certainly MUCH easier than taking the whole car apart
Alien tape or flexi seal tape might have worked also
Was thinking this and a combination of silicone sealant used in bathrooms/kitchens would probably be what I would do if it were mine.
do you know if i have to get headliner out to take the glass out to put the seal, or i can remove the glass just from inside.. please
I watched your video on the Toyota highlander removing/ repair the panoramic roof that is a very big job, you are a master mechanic. I have the same roof on my RDX. And at times driving on ruff road slowly I would hear a popping sound twice I took it to a acura dealer the car spent overnight at the dealership the next day I went to pick up my car and the dealer told me they didn't hear any sound.
That creaking u hear is the glass roof flexing as the vehicle go up and down
Bought a 10 y.o. VW Golf at 140K km with a sunroof. It's at 270K km now. No issues with the sunroof.
Can you let us know if the new Crown Signia has the same design as this or is it cheaper to replace??
The panoramic sunroof in my 2021 Toyota Highlander Hybrid Platinum actually exploded when I was driving 70mph down the highway. It sounded like a shotgun went off behind my head. Thank goodness the shade was shut which kept all the glass from falling into the vehicle. Apparently, this is happening on many different manufacturer's vehicles with panoramic sunroofs. I had to do it as an insurance claim as Toyota would not say that it was their issue.
😮😮😮
As someone who works in insurance, I can confirm that we definitely get claims for this issue
Thats why i don’t buy high trimmed “loaded” models. When they have more equipment, it brings in extra complexity which leads to reliability issues.
@@JenniferJohnson-fh8fxI worked as an adjuster for 40 yrs. I have a hard time how an auto policy would even cover this. The proximate cause is design at the factory and/or poor workmanship at the dealer. You must have rationalized wind damage. The roof was not damaged by wind.
Had a Kenworth t800 that did the same thing randomly shattered, ironically I was on the phone, and started cursing while on the phone, had to deliver the load and dropped off the truck with the dealership
49:25 'Just In Time' is the supply parts term? That's what the truck drivers hear from freight dispatchers.
Very rewarding video.
We owning Toyota since Cressida, Supra, MR2, Camry, Tacoma, Tundra, and Lexus, etc.
But in 2018, I told my family and relatives staying away from Toyota.
Toyota became the problematic, made cheaply materials installed during production assembly.
The sliding doors, the driver door and window rattling as well doors’ penal noise.
The transmission failure- dealer couldn’t duplicated.
Three different dealerships for the same problems.
The dealers stated it is normal, until the warranty expired.
I really applaud your patience. There is not many technicians that will take out the time and be humble and honest about the situation. As you say, it’s not the customers fault it’s the manufacturer trying to save money cut corners and it’s a shame as much money as we pay out for these cars and we still get shorted. God bless you. I’m sure all your customers are happy to have you a genuinely honest mechanic/technician. I am from the northern California area.
A heads up. My 22 HiHy platinum HUD died on the way to do the 30k maintenance. Parts were not in stock. The technician tried to replace it without taking out the whole dash. 4 hours later they need to take the whole dash apart. Estimated time is a 3 day job. The tech wants to take his time on this job. Which I totally understand!!! I said take as much time as you need to do the job right.
This is why manufacturers are switcbing to closed panoramic sunroofs to not deal with these problems. And im all for it.
That’s what I have on my EV
You mean glass roofs not sunroofs.
Then it only makes sense in cold climates. In hot climates it is just something that makes and keeps your car hotter.
@@estuardo2985Glass roofs are pointless. They are only for show. Sunroofs at least let air in on hot days but none is by far the most reliable and the cheapest.
Probably a good idea, i have a pano roof and have rarely opened it.
Thank you for calling out the extreme flaws with the flat rate system. The other issue is that the kids coming out of tech school are thrown to the wolves at dealerships and will do jobs like this or engine or transmission replacements with little to no guidance because everyone is in a rat race just to make a paycheck. It’s absolutely ridiculous. In my opinion it should be mandatory for all dealerships to provide a 40 hr guarantee minimum for technicians.
We went from panaromic sunroof to a great chopshop video
Yep, I have a Nissan Rogue, the seal is on the glass! Actually watched this and check the dealership before I bought my car. Saved me potential future cost, have my cake and eat it too having a panormic sunroof!
You're the mechanic equivalent of a superhero. I'd never trust a dealership with this car - they'd probably turn it into a jigsaw puzzle.
I'm absolutely blown away by your mechanical skills. Watching you dismantle that car piece by piece was like witnessing a master at work.
You're a miracle worker. No dealership could have done this without breaking something. That car design is a nightmare.
I like a moonroof/sunroof... but I never "open" it because to seal problems. I just enjoy the extra light, or able to look at the sky every now and then. Why? I had an Acura that had a moonroof problem where when I used the tilt open function, the moonroof seal/rubber lip was rolled over, and leaked. 1st repair fixed under warranty... but if you didn't open it, it sealed fine. I looked up moonroof repairs... and it's always $1k+ to fix. So instead of running the risk for $1K fix, I just never open moonroofs again, and just enjoy the light by moving the overhead shade (and if I want air, just roll down the windows).
That’s exactly what I do. My 92 civic hatchback roof still works great at 32 years old. I never open the moonroof in my 01 prelude even though it works good, I just don’t see the point. I bought a spare sunroof glass for my Prelude at an auto wrecker because they don’t make them anymore and they would be difficult to find a replacement if I was to ever break it.
I prefer the headroom of a vehicle without a sunroof, and the peace of mind knowing that there’s no giant hole to leak, or to weaken the car’s entire body structure.
@@Whateva67 I think for Honda's, if you plan to use your moonroof, there is a silicone based lubricant or grease you can use for the moonroof rails, which I highly recommend you use, as the moonroof rail grease attracts dirt like crazy (wipe old stuff off, put new stuff on). There is also various rubber "moisturizers" I've seen for RVs which if I had an older moonroof, I would slather/wipe it on to prevent it from drying out... esp if you don't park your car in a garage.
@@konradhittner4668well said, and I avoid a sunroof for the same reason. I do without other options in order to avoid a sunroof.
My Hyundai came with moon roof but in Florida I never open that thing. I was wondering if I will still have this issue if I barely open it.
You are awesome brother. I live in Sweden and here the pano roof is additional extra on higher trims. i got my Rav4 prime full spec minus pano roof because of longevity concerns. Great job.
Dayuum..this was an impressive repair! Toyota needs to go back to the drafting table on this one. Great content.
I worked for a major car manufacture, they are designed for mass production, you have less than a minute to do your job, think about that you may want to do a good job BUT you are pushed very hard on time, onto the next car, over and over for two hours. You did it the RIGHT WAY.
Hands down the best Mechanic I have every seen. I have worked on my families Toyota's since I was 16 years old (34 now) and my family has bene buying Toyota's since the 80's. Thank you for all you do.
Even after the correct (and extremely laborious) repair, I'd still advise the customer to avoid car washes in case they snag the corners again.
Yeah, self service car wash bay keeping the wand away from the seals, or hand washing only.
Having a panoramic roof is like owning a boat. Great on the first days, then instant regret.
BOAT = Bring Out Another Thousand.😂
The hapiest day on the boat owner was the day he buy and the day he sell
We bought a new Santa Fe Sport back in 2013, with the pano roof. Gave the car to our daughter when we got our '24 Plat HL HY. ZERO issues with the pano roof to date on the Santa Fe. Fingers crossed on the design of this one on the HL.
Never had issues with the moon/sunroof leaks from all my previous cars (Jeeps/Saab/VW) other issues, yes.
Was the same in late 70’s early 80’s with T-Tops .. always leak .. luckily mine did not .. but on the plus side . No air bags or side curtains or any other junk in the way 👍🏼
here's the thing if the tech refused to work 2 days for 45 bucks then part of the issue would be resolved. every tech including myself has a big toolbox in the shop with wheels up under it, the wheels are there for a reason. roll that puppy right out the door and make sure the boss sees you doing it, they will change their tune really fast as most shops are understaffed as it is.
This is why I’m glad some vehicles have the option for sunroof delete
Had this very same thing happen to my 2015 KIA Cadenza SXL with its panoramic sunroof! The seal pulled off on the front right corner. The dealer replaced it no less than 6 times. Each time, in addition to the new seals never quite fitting correctly, something else would happen to the assembly!
They finally got it fixed just so so, but still not fully fixed. After that debacle I traded the car…was tired of the headaches of constantly having to get it fixed!