ฝัง
- เผยแพร่เมื่อ 15 ก.ย. 2024
- Simply - Accidents happen! One of the post popular questions that I see on a daily basis is - which is better, DJI Care refresh or some other drone insurer? In this video I tell you all the features and benefits of DJI care refresh - and the not so obvious downsides and then compare to one of the market leading independent drone insurers Coverdrone. let me know what you think in the comments below !
COVERDRONE LINK : quotes.coverdr...
DJI CARE REFRESH : click.dji.com/...
DJI Refresh binding tutorial : • DJI Mini 2 Update | Ca...
HANDY FACEBOOK DJI MINI 2 GROUP : / 2846742632280662
BUY YOUR DJI MINI 2 HERE :
DJI Direct : click.dji.com/...
THE MAVIC MINI IS STILL A GREAT CHOICE!
DJI Direct : click.dji.com/...
CHECK OUT MY AMAZON STOREFRONT WHERE YOU CAN FIND ALL THE EQUIPMENT I USE AND RECOMMEND INCLUDING ACCESSORIES AND SD CARDS FOR THE DJI MAVIC MINI / MINI 2 : www.amazon.co....
-DISCLAIMER-
Should watching this video help you make a buying decision then please consider using the links in this description, You will help in supporting the channel and allowing me to continue to bring you more content that you know love. Some links may pay me a small commission however the price you pay is exactly the same! Links are managed carefully to ensure products I suggest are relevant and products available.
This was very informative gav I was new to this hobby and in excitement didn't activate care refresh an there process after the 48 hours is not very user friendly for none tech minded ppl but on watching your video got a quote in minutes from coverdrone an it's not much more in price an so simple to do cheers bud
Thank you very much I am most glad you found it helpful - this is the sort of feedback that means the most as it means people find the videos useful. Appreciate you watching and the comment
I was happy to see that I can get coverdrone insurance seeing that I did not get any right away then I thought about it and began researching
Thanks Gavin for this helpful video. I guess you must have helped thousands of people out with it. Its so refreshing to see the amount of people you have replied to.
So many times I've watched videos on TH-cam and read comments where many ask a question and the poster never bothers to reply...EVER!
Thanks again Gavin for your time in helping so many people out and have a great new year.
😎👍
Of course! I always try my best :) thank you for watching and same to yourself !
Hey my drone brother Gavin. Thanks for sharing this great video with us Sir. Great information and tips. We all appreciate your knowledge dude. Keep up the good work. Big fan and big supporter here. Thanks for all you do and please keep flying.
So I'm just getting into this and intend to get a mini 2 this week. Without going into details I already have people lined up who want me to do paid work - trouble is .. .looking at Coverdrone - the cheapest commercial insurance I can get is not £60 .. but £170 for a yr and it's even worse if you pay for a shorter time period ... guess the paid stuff is going to have to wait... not cheap ...
Thanks gav...just insured my mini 3 pro with Coverdrone after being unable to get any cover from Dji due to it being used and the previous owners care cover had expired. Got 1yrs cover with 1,000,000 public liability included, £50 excess. Cost me £55 so well happy. Noted you as a refere aswell. Thanks again ;)
Really appreciate that thank you very much! Happy flying
With any insurance policy - coverdrone, if you claim, there is a good chance your policy will go up next year. But you will also have to inform your home or business insurer if you have claimed also. Like driving cars, if you crash your car and insured on your partners, you need to inform both insurers. Insurers always ask if you have made a claim the past 12 months. DJI care refresh is the best option for me, as I don't want to have to inform insurers that I am high risk in the event of a repair etc.
Great informative video Gavin. I just phoned Coverdrone and asked them about their repair excesses, I was surprised to hear that Coverdrones repair excess on all their repairs with Heliguy is £100 even if its a just £50 pound repair.Where as DJI repair excess are included in the premium as long as its not a drone replacement.
Hi Clive, you are totally correct if it's a repair DJI care refresh works better - but if it comes to a replacement or a flyaway then coverdrone becomes the cheaper :)
@@GAVINHR Hopefully Coverdrone will read this as i think they probably offer a better customer service.... I can understand them charging £100 xs for a repair on a £1000+ drone, but for the cheaper Mini 2 a more realistic pro rata repair xs would of been about £50. Where as all DJI repairs are free, and if they cant repair it they only charge £45 xs fee for a replacement drone.
I've gone with Coverdrone, thank you. It seemed a much easier process for adding my two drones than the DJI post 48 hour mess about.
I have the DJI Care plan, I'll be honest I never even thought about third party insurance until after I brought it. I only got the one year plan so once that expires I will certainly be getting something like this!
Excellent video Gav. Nicely explained hopefully this will help alot of people make there decisions 👍
Thanks Richard, simple to understand and informative is what I was hoping for. If it helps explain the difference for people that's me happy! Thanks for watching as always
I did buy it after 17 days. And the processing was very easy. The video was also easy to make.
Great video mate. Really opens up the differences between the 2 👍🏽
Thank you for watching!
Thanks Ive taking out cover drone insurance and said it was recommended by you thanks it for my new DJI mini 3 RC 👍
Thank you kindly! they provide a great service!
Somehow I think DJI will recoup the other xtra costs of fly aways by increasing the price of their drones. Great video 👍
Hi Gavin, good video I have dji refresh with my Mavic air 2 have used as I had a problem with it malfunctioning & then having a brand new replacement after giving flight records etc. I gave heliguy refresh cover with my Mini 2 they do repairs in their premises in Newcastle & have dji trained technicians. 👍
3:35 you don't necessarily have to wait 72 hours. It can take UP TO 72 hour but I submitted my video 4 hours ago and it already got approved by DJI to purchase care refresh for my mini 2. As long as your drone is functioning normally and you're able to complete the steps in the video it's almost a guarantee that they will approve your ability to purchase care refresh according to their customer service.
In glad you had a easy positive experience on getting it all approved! I have heard recently they have been getting quicker so that's a good thing all round :)
Great video Gavin👍
I hold the A2cofc but definitely thinking about getting this as well.
Getting closer to people is definitely a good thing 👍
Is the a2cofc for larger drones or to fly over crowds and near buildings?
Hi mate, hope your Mini 2 is still behaving itself after it’s bath!
One important thing to bear in mind is Coverdrone policies also give public liability cover in the event of a claim from a member of the public if say you damaged their property or injured someone.
It also gives cover for invasion of privacy claims!
Coverdrone will also provide cover for theft.
None of the above are provided by DJI refresh etc which is really just a “Hull cover” (excluding theft) for crash, malfunction, fly-always etc.
Coverdrone (Heath Underwriting) are a good bunch of guys and have used them for my commercial cover previously. 👍
100% mate, I did mention the public liability and privacy in my video as it's a huge benefit! As I said not sure if you got to that point but as I say it's not about your equipment ... It's all about if you damage somebody else's property or hurt somebody that's what you should think of! I tried to make the video as comprehensive as possible so mentioned all the points you have brought up! And yes thanks it's working just perfect.. to be honest with you it was a bit out of sync so between me and you they ship footage flight was after the swim so it's absolutely all good thank you're asking. Please continue to write on Disney's videos by the way .. somebody sent me your one from today, incredible 😂👍
@@GAVINHR Oh sorry - I don’t know how I missed that! 🤨 Although the Amazon delivery man did turn up mid video. 🤦🏻♂️
Yeah it was about mid video! Appreciate you commenting naturally ! Thank you
Thanks. You saved me the hassle of researching. Legend 😎
Thanks Gavin. I have DJI Care Refresh For my Mavic Mini I, and contacted Coverdrone for insurance. At the time they wouldn't cover Cyprus. Now Cyprus have adopted the new EASA regulations, maybe this will change. Cheers
Yes fingers crossed! Let me know how you get on David, care refresh is a fantastic service no doubt! Just I think coverdrone gives that bit more
@@GAVINHR I was informed by my local training provider yesterday here in Cyprus, that 'there are loads of drone insurance providers in Cyprus now'. I have yet to find a single one locally, and have asked him to provide a recommendation. Let's see what he says eh? I will contact Coverdrone UK again, to see if they have any changes in providing cover to Cyprus flyers. Cheers mate!
@@davidhbedenham4951 Hi David, did you get any feedback from this? I'm due to go over to Cyprus soon!
I so glad I found this video. I looked into the dji care but it didn't seem right, where as the cover drone insurance made alot more sense...... That ks for this👍
Super awesome information on the drone coverage and my drone actually came with DJI Refresh cover already but I think the prices they charge are a bit extreme so maybe I will check out Coverdrone
THX never really though about insurance but you make a good point, gonna definitely look in to this
After my last issue it just shows how something so easy can happen - I see on forums people asking about insurance or care refresh so it seemed like a good video to make. Appreciate you watching !
Intresting Video i think i am more likely to go for the cover drone mate, but will do ot when the weather is a bit better 😎
Phil
Indeed mate when you're flying more!
Can't thank you enough Gavin for your time in helping me out here. Went to your video you posted and you were spot on and now I've the DJI fly app on my android...brilliant!
Thanks yet again!
😎👍
Thank you Gav, really fair assessment of these policies, exactly what I needed!
Hi there! Thanks very much, there has been a slight change actually since I made this video, the excess for coverdrone is now £50 so half what It used to be which of course is a positive!
@@GAVINHR amazing and even better! thanks for that update!
£112 for me on cover drone with PLI (£1000000) and £500 Land based and £1000 air cover as a complete newbie to drones on a mini 3 pro i think thats reasonable Thanks GAV I linked you as my rec contact.
That’s a pretty good price that’s less than 10%! Thanks for the referral!
Going through a claim at the moment with Coverdrone, all very easy and quick, submitted a claim through the online form, coverdrone then let me know they had been in touch with Heliguy, who would send me DPD labels, so I could send them the drone for assessment, drone dropped off at DPD drop off point, and is at this point on its way to Heliguy. My premium was just under £50 for my mini 2, and the compulsory excess for loss or damage is £50, this is £100 for damage to a 3rd party
Hi mate great video , I’ve just got the mini 3 pro , I have like 24 hours to choose without the long steps to get refresh!
Does refresh just cover you in the uk ? And does cover drone cover outside of the uk ? Im not sure which one to go with tbh 😂
Just to make people aware that to annualy insure my Mini 2 with Coverdrone for Loss, Damage etc would be £59 as a non commercial pilot. Add Commercial to this and I'm looking at £226. 2 Days Commercial cover was £10.95
Yeah that's in line with my pricing also ! Thanks for posting the information.
I went with Coverdrone and covered my mp4 £1000 and got £300 cover for land based losses and that was just before i found this video 👌
If, let's say, somebody used all their DJI Refresh replacements, can they purchase a new DJI Refresh once they receive their latest replacement (possibly a refurbished unit) from DJI? If not, I guess Coverdrone is their next option... or maybe sell it on eBay and purchase a new standalone drone with a fresh DJI Refresh.
I just got a quote via Coverdrone here in Canada however they sublet out to a totally different insurance company who makes you sign up for a COPA membership 1st before I can get the insurance plan, which is kinda lame.
Therefore a year is $160 plus the $75 per year membership.
Excellent advice which clears thing up for me. many thanks.
Thanks for watching!
I got my cover drone sometime ago one of the questions I asked me was how much liability insurance I wanted 1 million or 2 million not the 1 million you suggested so you can go for more than 1 million if you want to
Coverdrone is not available in the U.S.. You should have mentioned that from the start.
Good video. I think the damages insurance included in the non DJI product is really worth having. I know another youtuber who reports that he sent his drone off for repair to DJI using their chosen courier and the drone has now been lost. Apparently DJI assume responsibility once its been collected however they are insisting he waits for a full investigation on the missing package before they send a new drone. Meanwhile he has no drone for his youtube channel. That poor service puts me off. The channel is ‘OK Portugal’. 👍. I think I may take out some insurance and if I do I will happily use your link 👍
The uk nearest repair centre is the Netherlands, sent mine away and it took 2 months to come back, I was kinda a bit
Disappointed about the wait to be fair, but it didn’t take long for it to get a replacement sent back to me. I didn’t get charged for custom charges, I was worried that I might even know DJi said they will cover the cost of the postage
Two months is a long time though ! How long ago was this?
@@GAVINHR just recently received back last Friday there and sent it away in January, I also sold my mini 1 after I got it back cause I really wanted to upgrade to the mini 2, for the stable ocusync
WoW thats a nice insurance. Very Nice information GAVINHR. Just to clarify It is a liability insurance and "care refresh" type together and it covers Europe and US and Uk? But I live in Greece will it cover only Greece or wherever I travel in Europe or US etc.?
Hi mate! Yes essentially you get both types in one policy! Sadly it does not cover the US as such but there is worldwide cover in europe so yes if you was travelling you could use it and claim :)
I just purchased my DJI Mini 2 at Costco in Calgary Alberta Canada. I am wondering where can I buy DJI Care refresh, Please give me all options and link. Thank you
Hi Gavin,DJI Care just ran out and looking at Coverdrone,just noticed the excess has now reduced to £50 if I’m right?,is that unlimited claims and does it cover damage and flyaways?
Hi Shaun, that is absolutely correct since making the video it’s been reduced to £50, I should probably add a pinned comment! Damage and flyaways are covered, Truthfully I’m not sure on the unlimited cover but usually they replace the drone like for like
@@GAVINHR thanks for your quick reply 🙃
Hi, how long is a DJI Care Refresh code valid for after purchase, can I keep it until I actually activate my drone??.
thnaks for the video just too add i have a coverdrone quote for my mini 3 ive just got and its £50 excess now xx
Hi Ben, yes it is now :) always a good thing!
Hi gavin i can't believe how well your doing, harri
A few months later, are there now any other better value insurance options out there? How about house and contents insurance cover?
Good Point ?
yet another thing I didn't know, that if you buy your drone from US and bring it to UK, you won't get the DJI Care Refresh cover. I live in UK and bought a DJI Air 2S from US 4 days before coming back to UK. Could not get the cover. BTW, I thought I would save money, but with customs tax, I ended up paying more.
Hi Gavin,
I actually bought the dji refresh care after the 48h... and had to do the tests. In my personal experience, I think they were actually pretty reazonable in the asked for tests and those were pretty easy to do. Now, for the added bonus of the flyaway feature, it doesn't please me that much, as i'm not that confident about the app new version, but I admit I haven't test it or even looked at it properly...
You and everyone else at the moment Carlos and don't seem to be confident, I had the app crash on me last week - what I found worrying is at that time the drone was unresponsive I feel despite the app you should be able to still operate the drone, thankfully it came back - if you have DJI refresh flyaway is included - when you get chance bind the drone and controller then at least you have it !
Great video mate. Just taken out CoverDrone cover and used your referrer link.
Thanks stu that is very much appreciated! Fyi Incase you didn't know I mentioned a £100 excess in this video it's now £50 so even better! Thanks for watching
@@GAVINHR Yeah spoke to them on the phone to ask a couple questions and he said £50 excess now. Even better news.
Hello Gavin, I have a quick question. I am a US citizen and coming to Europe with my dji drone. How do i get a drone liability insurance in Europe for couple of weeks. Any help would be greatly appreciated.
I just bought a mini 2 from Best Buy yesterday, and every time I try to bind the new device (mine is); and I also purchased coverage they are not showing active even after now the 48 hours. I am not happy with DJI.
Hey mate, I found this very interesting as I'm in the process of buying a new drone. Having never heard of Cover Drone i was happy to hear they are available in Australia.
I tried to get a quote through their website and it doesn't seem they offer recreational insurance in Australia from what I can tell. It was not possible to select it. They also don't have any support available it seems during Australian business hours.
Seems like they have a great product and I was really interested in them to be honest but I ended up getting the DJI Care Refresh as I still haven't heard back from Cover Drone and it's the end of our business day here.
Loved the comparison, thankyou for it 😁
Further to this, I have now heard back from CoverDrone that they don't have insurance for recreational flyers in Australia.
Oh that is deeply disappointing especially as they say on the site that they offer it, I do apologize for the delayed response I have had a busy day filming. Yes indeed it's a great product maybe they should look to cover your area as it's s big market! Can only think it may be due to logistics if the drone was crashed etc
Coverdrone mini2 is £43 Mini3pro £47, £50 excess
Nice one Gavin!
Thank you very much
So someone can just say “ my drone flew away and I was unable to locate it “ they would be charged 200 dollars and now they bought a new drone for half the price? Now they own 2 drones and just need to purchase another controller... Sounds like a deal lol..
Haha Chris! Would be nice but sadly they will want some sort of flight logs I suspect !
Do you happen to know if there is a time limit for adding DJI Care Refresh if your drone is still sealed in the original box, and never activated? for some reason I cannot find a straight answer to this question on their website, on forums, and even a live DJI CS rep seemed to say there was no limit, but he didn’t sound confident.
absolutely no limit I can assure you, the drone only becomes "active" once you first turn it on and during the setup process, following this you will be promoted to purchase care refresh, the CS rep was correct
thanks for your reply. I guess the next question would be does the standard DJI 1-year manufacturers warranty start from date of purchase or date of activation?
Date of activation :)
that is outstanding, and almost hard to believe. I will make sure to keep my mini2’s original cashiers receipt safe, in case I decide to sell it assuming DJI won’t care who originally purchased the mini2. thanks very much! now to figure out what I’m allowed to do now that we moved near a small airport…
I can assure you ! Want to know how I can tell you 100%? I have a video here I bought a drone from eBay - it was first firmed on in 2019 but there was an activation error so it never got activated therefore as far as DJI were concerned it was brand new. They covered it, replaced it and gave me a new 12 month warranty and I didn't even have the original receipt.
Gav I don’t have D-cinelike or Mov settings in my smart control, any help, within a pc or laptop
Very interesting thank you
Just a quick question
I have a mini 2 with 12months DJI refresh
When it is a year old and that cover runs out can I insure a one year old mini 2 with coverdrone or does it have to be on a new drone?
Thanks
Nope you can take coverdrone out at any time at all :)
Thanks
That’s good to know
I’ve got a zoom which is out of refresh
Do you put the value to buy a new zoom or guess a second hand value?
Thanks
No you put in the value of what you paid! I do apologize for the delayed reply ! As the cover is new for old you always want to claim the value you paid for it 👌
Good information
Thank you kindly
Cheers for this, great info. I got a quote yesterday and signed up for a year’s cover today. Conveniently before my flight in light snow, just in case ;-) it was great anyway though.
So much easier with them isn't it! Less excess if you fly Away .. cover more and public liability if needed! Glad the flight went well - never flown in the snow myself yet!
@@GAVINHR exactly! Those are the points that sold it to me. Oh its great but I wouldn’t (purposely) go in too heavy snowfall. I did sort of accidentally the other week as I flew it into some quite heavy snow but turned around and got out just in case it dropped in a field. Was very impressed with it today as it had 30-35mph gusts against it as well at times.
It is a great drone there's absolutely no denying that - I wonder how on earth DJI will top it to be honest
@@GAVINHR Yeah, if they do a Mini 3 I’m kind of hoping its end of next year as opposed to this year. Can’t be and won’t be buying another one that quick. Total guess is that they might do the Mavic 3 later this year then come back to the Mini’s next year, but thats purely speculation!
Hi, does anyone know how I can check if the drone insurance is active?
Are you from Ull? Might see my drone kicking about lol!
I sure am ! Where abouts do you fly?
@@GAVINHR I only got it at the beginning of the week mate, I’m doing the NC500 so I bought it for that. But I’ve been buzzing it around Holderness road area where I live.. great fun!
AHH man I'm desperate to do the nc500 in my skyline ! One day eh! Have fun man
@@GAVINHR is your skyline blue and have harnesses out of curiosity 😂
I don't have harnesses but it is blue ! It's on my channel mate if you have a look through or on Instagram @montereyr33
I bought a DJI drone from Amazon and had problems with it so Amazon refunded me the money but then I tried to get the money from Dji care refresh but can’t get ahold of anyone The support number is always busy. So do I just give up the $239 that I paid? Any wise advise?
How much do coverdrone charge for repair
Thanks for that Gavin, very useful and thorough review.
Last time I was this early, all the ships Lloyd's were offering good cover terms for triremes.
Is the cover drone service available in the United States?
Unfortunately at this moment in time sadly not :(
@@GAVINHR tks.
Great Upload, Is it True, that dji send you a refurbish Drone and Not the Drone you sent in ? Thankyou.
Hi there
Most of the time they send a different drone yes that is correct, as for if it's refurbished I don't know but either way they usually claim it will be repaired then one turns up with a different S/N
@@GAVINHR Thank you for the reply keep up the good work
Awesome
Maaan that light weight drone isn’t going to damage anything
With cover drone is they a deadline after purchasing your drone or can you sign up anytime?
Absolutely anytime mate! Sorry I need to reply to your mail! Busy day!
@@GAVINHR That's handy because I never got the dji carefresh and iv been kicking my self for it! Thanks 👍 & no probs mate don't worry about it
If you really weigh them up mate coverdrone gives you so much more anyway and if you can't recover it then it's so much cheaper
@@GAVINHR yeah I think I'm gonna go with them tbh I never heard of them until watching your channel thanks 👍
No worries mate !thanks for watching
Hi Gavin just got a quote from cover drone , put down heard from yourself, quotation very good, what would you recommend rolling month or yearly ?
Hi Trevor - thank you, well the policy is quoted yearly but completely whatever suits your budget ! What's good aswell is you get public liability thrown in so it's really competitive!
@@GAVINHR that's what swayed me to it the public liability side of it , can you confirm whenever I have to claim for anything damage to drone etc is access £100 each claim ?
That is correct the excess is £100 however of course should you use DJI care refresh and not be able to recover the drone such as a flyaway then the price you pay is over £200!
@@GAVINHR thanks for your help on this matter Gavin, helpful as always 👍
I’m gonna buy mini 3 pro from fb marketplace and previous owner never had dji care can I insure that drone ?
Yep you sure can 👌
@@GAVINHR I’m noob to drones never had any. Can you explain little bit how it’s gonna work ?
@muhammadabdullah398 honestly nothing special, you just get the quote using the link, put in the value of the drone and done, they don’t ask if it’s brand new as along as it works and flys you’re covered
Would the DJi refresh cover for commercial use be okay, or what is the insurance u need for this
Hi Byron, DJI care refresh would give you no public liability coverage for commercial use sadly
@@GAVINHR how much is it for commercial use for the mini 2
If you use the link in the description it will take you directly to the quote page ! Just select commercial and you will get your price at the end :)
Can I ask a question please. I'm new to all this and bought a dji mini 2 but I've an Samsung A41 and can't seem to download the dji fly app!
Is there another app that you could recommend that does the same job but I could be able to download?
Thanks again for your help.
You could always try maven for free or litchi but you would need to initially borrow a phone and use the fly app to activate the drone
@@GAVINHR
Thanks for your help Gavin, very much appreciated.
So I will definitely be able to fly my mini 2 the exact same way with all the features that an IPhone would use with my Samsung A41 android?
@@MrJames19676 iPhone does have a couple more settings but you are not losing out on anything important:)
@@GAVINHR
So I just need an IPhone to turn it all on then swap over to my android?
That litchi app looks great but it's £25.00!
No you can activate it with your android if you can get the app working, if you check out my video DJI fly app fix for Samsung follow the steps and see if it helps
Import tax after a DJI repair has apparently been sorted out now.
That's positive news, still saw one yesterday though at time of filming. Shouldn't happen anyway. All DJI needed to do is advise it's a replacement on the commercial invoice and it's no issue
Very few new pilots ever even consider liability coverage. Inadvertently smack someone in the face with a .55# Mini in Sport mode ?? I like my house ....
If you are worried about third party claims, you should join the BMFA. You get £5M personal injury and £20M property damage for £38 per year, and it covers all your models. If the drone comunity had joined the BMFA in the first place, we wouldn't be in this mess.
Even better Dave ... Coming in a later video .. FPVUK - £19.99
I can’t recommend DJI care refresh. I had a damage claim for Mavic 2 Pro 5th Jan, using UPS to send to DJI in Holland is impossible. Still stuck in transit. UPS are useless. DO NOT GET DJI Care refresh it’s useless
Same here 🤦🏻♂️ they lost my replacement and I had to make loads of complaints to UPS and DJI and wait almost 2 months to actually receive my replacement. Apparently UPS delivered to the wrong address 🤦🏻♂️
Cover drones website is appalling doesn't show the different policies levels or what's covered in each without putting in loads of personal details . You can't even contact them to tell how bad their website is without telling them you name address shoe size, sexual preference favourite film etc .
I 100% agree the website and levels of cover should be clearer at quote stage or at least after, but there is a workaround ( I know it shouldn't take this ) after you get your quote, if you log back in to the website you can see the policy document and schedule before you buy it. I agree that information should be available without having to do that however.
Asia drone owner can't relate
First watched
That was fast!
Second 😁