Avalon A3blk selfcleaning dispenser is the first time I bought from Amazon. My order is black color but they ship me white and this white one quitely doesn't work at all buttons of hot, cool and cold. Since I am on wheelchair living alone that's why it wasted my time a lot for openning and packed it back to return and wait for pick it up. Then later I have tried to go to the walmart store for look and see, I bought the other dispenser PRIMO, I have been happy with it, so far.
Did u get an answer I'm in the same boat now. Got mine at 7:20pm. Looking for answers, the manual is useless. Do I run the self cleaning with the new water
I have this Avalon water cooler, I can't get the cold water cold, I changed the relay switch, still not cold enough, what else can I change to get it much colder
Just got ours. 1.) Our probe is flexible metal...the one shown here is plastic; and 2.) when I insert it into the 5 gallon bottle, the probe is too long and a lot of water splurged out onto the floor. What am I doing wrong? Thanks.
The probe design has been updated, the bends allow it to reach the edges of the bottle to get every last drop of water around the circumference. The white cap of the probe has two clips that allow it to slide up and down the metal probe. The clips are across from each other and look like little squares. If you have additional issues, please reach out to our support team at support@avalonh2o.com
@@avalonsupport4794 Thanks. It seems to be working fine but I have 2 questions: 1.) When we dispense water, we hear a slight hum. Is this the pump working? and 2.) When inserting the probe cap, how do we prevent water from squirting out of the top onto the floor? This happened our first time and about an ounce or two of water came out. Thanks again.
@@1212Maps Yes, after dispensing water the internal reservoir will pull water from the jug and stay full. As for the small spillage when inserting the probe into a new 5 gallon jug, you will want to contact our support team at support@avalonh2o.com as I do not have the knowledge or resources to correct that issue.
@@avalonsupport4794 you all should say that at the beginning of the video. How is a person suppose to know that? We are looking at the videos to be informed.
I’m very disappointed that the ozone has to be activated manually, my old whirlpool did this automatically. For a 500$ machine I think this is unacceptable... I will be cancelling my order.
Dude you spent $500 dollars on this machine? I got the same one at home depot for 290. Check it out man, don't get bamboozled. Good luck! I think it's a good machine overall.
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Thanks for the info. Forgot about the switches in the back. Was wondering why it was not getting hot or cold. Again thanks.
Avalon A3blk selfcleaning dispenser is the first time I bought from Amazon. My order is black color but they ship me white and this white one quitely doesn't work at all buttons of hot, cool and cold. Since I am on wheelchair living alone that's why it wasted my time a lot for openning and packed it back to return and wait for pick it up. Then later I have tried to go to the walmart store for look and see, I bought the other dispenser PRIMO, I have been happy with it, so far.
Does the A4 models accept glass 5 gallon jugs? What dimensions should I look on a jugs opening for when purchasing a water jug
did you ever find a bottom loading water dispenser that fit glass?
@@felixyeung7980 I did not. I just used bpa free plastic ones
Can you turn off the cold water? I like room temperature water
How we drink water and this doesn't have filter
How do I set up Avalon water dispenser I just got it today and going to set up tomorrow night?
Did u get an answer I'm in the same boat now. Got mine at 7:20pm. Looking for answers, the manual is useless. Do I run the self cleaning with the new water
Is there a screw somewhere to adjust the cold temperature? I have an a14 can't find it. I want my water a little colder
I have this Avalon water cooler, I can't get the cold water cold, I changed the relay switch, still not cold enough, what else can I change to get it much colder
Same problem. Was this ever answered?
Where can I buy the probe?
Just got ours. 1.) Our probe is flexible metal...the one shown here is plastic; and 2.) when I insert it into the 5 gallon bottle, the probe is too long and a lot of water splurged out onto the floor. What am I doing wrong? Thanks.
The probe design has been updated, the bends allow it to reach the edges of the bottle to get every last drop of water around the circumference. The white cap of the probe has two clips that allow it to slide up and down the metal probe. The clips are across from each other and look like little squares. If you have additional issues, please reach out to our support team at support@avalonh2o.com
@@avalonsupport4794 Thanks. It seems to be working fine but I have 2 questions: 1.) When we dispense water, we hear a slight hum. Is this the pump working? and 2.) When inserting the probe cap, how do we prevent water from squirting out of the top onto the floor? This happened our first time and about an ounce or two of water came out. Thanks again.
@@1212Maps Yes, after dispensing water the internal reservoir will pull water from the jug and stay full. As for the small spillage when inserting the probe into a new 5 gallon jug, you will want to contact our support team at support@avalonh2o.com as I do not have the knowledge or resources to correct that issue.
Maybe drain some the water out before u insert a full bottle ... kinda common
Why do you start off with one model and then do IAH using another model! Very confusing!
@@avalonsupport4794 you all should say that at the beginning of the video. How is a person suppose to know that? We are looking at the videos to be informed.
avalon water dispenser model a6blwtrclrblk, water not cold?
Thank you for your comment. Please reach out to our support team at support@avalonh2o.com
Ten months after buying no HOT WATER. Model
A4BLWTRCLR
Now what? I have lung cancer and can not get around too much these days. Sad.
Was this sarcastic or true I would love to hear more information about this
The water keeps leaking out
We have a separate video on on this channel for correcting a leaking cooler.
I’m very disappointed that the ozone has to be activated manually, my old whirlpool did this automatically.
For a 500$ machine I think this is unacceptable... I will be cancelling my order.
Dude you spent $500 dollars on this machine? I got the same one at home depot for 290. Check it out man, don't get bamboozled. Good luck! I think it's a good machine overall.
@@marcosgarnica1828 I got mine for 170 on Amazon don't get bamboozled my guy. It's a great machine. 👍
@@SergioMartinez-ih8wy i paid 240 on amazon warehouse, are you sure you got the self cleaning model?
Paid $200 on sale at best buy