Nespresso Lattissima+: How To - Descaling

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ความคิดเห็น • 381

  • @christyge3309
    @christyge3309 3 ปีที่แล้ว +151

    I come to this video every time I have to descale my machine. The instruction is simple and clear. Only one thing to mention, you need attach your hot water nozzle AFTER turning your lattissima on and when the cappuccino button is in orange. Otherwise it won't detect the nozzle or go into the descaling when you press the cappuccino button.

    • @ellsesig.7763
      @ellsesig.7763 3 ปีที่แล้ว +1

      Great point - this stumped me at the beginning.

    • @taniarossi7212
      @taniarossi7212 2 ปีที่แล้ว +1

      Aconteceu isso comigo! Obrigada💐

    • @sudihasibesudihasibe2819
      @sudihasibesudihasibe2819 2 ปีที่แล้ว +1

      @@ellsesig.7763 p

    • @nickcvet7405
      @nickcvet7405 2 ปีที่แล้ว +3

      Also I had found that if the lid is not pushed down it won’t eliminate the descaling light while descaling

    • @khalilchehade9583
      @khalilchehade9583 ปีที่แล้ว

      Christyge you saved me... god bless you

  • @IsikMater
    @IsikMater 2 ปีที่แล้ว +6

    My milk frother stopped working two days ago. Thanks to this video, it's working again!! I wasn't even aware of the little dispenser at the bottom lol.

  • @lyemart6769
    @lyemart6769 2 ปีที่แล้ว +23

    This is my exact coffee machine gifted to me by my husband last 2014, looked after this coffee machine well and descaled regularly with guidance from this video. Our machine still works perfectly without a hitch. Love this coffee machine!!! ☕️

    • @nespresso
      @nespresso  2 ปีที่แล้ว +2

      Wishing you a wonderful 2022 with Nespresso! ☕️🥰

    • @berfinduru8625
      @berfinduru8625 ปีที่แล้ว

      😢y😢😢😢😢😢😢😊😢

  • @DrMohammedAlmannai
    @DrMohammedAlmannai ปีที่แล้ว +7

    To clean Nespresso coffee machine at no cost: fill the water tank with natural white vinegar; Then you start pressing the cleaning button; After this process, fill the tank with clean water, then press the cleaning button again. After this process, the warning sign will go off; And your Nespresso coffee machine becomes clean and at a negligible cost. Trust this advice; I've been using it for years.

  • @KaioStudio
    @KaioStudio 3 ปีที่แล้ว +73

    Bought mine in 2012. Descaled many times. Still working well in 2021.

    • @Albertojedi
      @Albertojedi 3 ปีที่แล้ว +2

      Mine too. Wish the Vertuo machines were as reliable.

    • @robertleonas3845
      @robertleonas3845 2 ปีที่แล้ว +2

      Ok but no one asked

    • @MATT.04
      @MATT.04 2 ปีที่แล้ว +2

      Mine too. Still longlasting good machines before they too will start making stuff that will work for 3 to 4 years only just like all tech companies

    • @marciakaye8894
      @marciakaye8894 2 ปีที่แล้ว

      @@robertleonas3845 UK

    • @sterneis1
      @sterneis1 2 ปีที่แล้ว

      same.

  • @reginaldbeckius9388
    @reginaldbeckius9388 3 หลายเดือนก่อน

    Step 1. Make your favorite Nespresso drink. Step 2. Sit back and enjoy this video as you clean your machine. Very relaxing voice instruction. For the last 10 years, this espresso maker has been our morning savior. A very well built, quality product. Cheers.

    • @nespresso
      @nespresso  3 หลายเดือนก่อน

      Thank you for letting us be a part of your lives🤗☕

  • @gregbell2630
    @gregbell2630 ปีที่แล้ว +7

    I Love these instructions
    I know them off by heart yet I play this video over and over again each time my Lattismo Plus machine needs descaling. Thank you to the creators of this.

    • @nespresso
      @nespresso  ปีที่แล้ว +1

      We appreciate your feedback, Greg! 🥰 ☕

  • @herbertvong
    @herbertvong 6 ปีที่แล้ว +9

    Just finished descaling the Lattissima+. This is the simplest out of the 4 that I have.

  • @ClarissaSissell
    @ClarissaSissell 4 ปีที่แล้ว +1

    Love that I bought my descaling solution when I did. Noticed the orange buttons while making coffee one day. This video is everything!

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      Appreciate the feedback, Clarissa.

    • @cokabs
      @cokabs 2 ปีที่แล้ว

      Me too.

  • @moniquescott612
    @moniquescott612 4 ปีที่แล้ว +5

    All Hail NEIL!!!! you were so helpful when I rang the Nespresso HELP LINE. the rescaling kit helped and our LATTISSIMA is working perfectly once again!, our machine must be a
    Most 10yrs old!! THANKS MR NESPRESSO AND NEIL!!

  • @carolkohn8770
    @carolkohn8770 3 ปีที่แล้ว

    I had to press the espresso button 3 times rapidly to begin the descaling but the rest of the process went as described in the video. Thanks.

  • @amyspino5871
    @amyspino5871 9 ปีที่แล้ว +79

    Perfect and clear instructions on how to de scale. For whatever reason, I always forget how to do this so this is a perfect go-to guide! Thanks so much:)

    • @Sophie.S..
      @Sophie.S.. 9 ปีที่แล้ว +2

      Amy Spino Same here!!

    • @cindyconcepcion8070
      @cindyconcepcion8070 6 ปีที่แล้ว

      Moana

    • @karlagv1994
      @karlagv1994 6 ปีที่แล้ว +1

      Same!! 😂

    • @brendonvassallo6860
      @brendonvassallo6860 5 ปีที่แล้ว +1

      Same here lol

    • @goon83
      @goon83 3 ปีที่แล้ว +1

      Haha same here, i must have done this at least 15 times.. still watch this vid😅

  • @adrikgharibi7175
    @adrikgharibi7175 7 ปีที่แล้ว +2

    Thank you Nespresso,it was very simple and useful

  • @maxinerohrer5095
    @maxinerohrer5095 6 ปีที่แล้ว +14

    east and simple, yet relaxing and enjoyable to watch. thanks Nespresso for making it easier than digging out and reading a manual!

  • @ISawSomethingOnTheInternet
    @ISawSomethingOnTheInternet 3 ปีที่แล้ว +26

    LOL this music!
    “Hey baby do you descale here often?”
    “Only when I need a little more coffee in me, and have my light turn on”
    “Oh yeah baby, my light turned on a WHOLE month ago”
    “That IS a long time to wait...Descale me now you dirty, dirty barista!”

    • @meeraal5077
      @meeraal5077 3 ปีที่แล้ว

      😂😂😂😂

  • @harizismail314
    @harizismail314 11 หลายเดือนก่อน +29

    This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact th-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.

  • @freykr
    @freykr 4 ปีที่แล้ว +6

    Great! I love my Nespresso Lattissima Plus and just figured out what the orange light that I've been experiencing for months means now. Ordered descaling solution, followed the directions on this video and no more orange light on the cappuccino button. Now I know to do a descaling as soon as I seen the orange light again

    • @nespresso
      @nespresso  4 ปีที่แล้ว +1

      Awesome, Karl. Enjoy your next cup.

  • @MsKrisJb
    @MsKrisJb 3 ปีที่แล้ว +3

    I’ve had mine for years and has never told me needs to descale...frother no longer works so hoping this will solve it thanks

  • @LucaLiv86
    @LucaLiv86 6 ปีที่แล้ว

    What is the color of the Machine in the video?

  • @janj5913
    @janj5913 4 ปีที่แล้ว +3

    Thank you, my machine is over 7 yrs old and still works great 👍

  • @danielecaruso8026
    @danielecaruso8026 3 ปีที่แล้ว

    Very helpful video, thank you!

  • @shizette
    @shizette ปีที่แล้ว +10

    As simple as this is. After having followed these instructions every time. I still come back every time when I need to descale 😂

    • @firasassiri6707
      @firasassiri6707 ปีที่แล้ว

      Same here 😂😂😂😂😂😂

  • @haneenwardani8262
    @haneenwardani8262 3 ปีที่แล้ว +1

    For how long it will keep flashing?

  • @markpoffenbarger9221
    @markpoffenbarger9221 2 ปีที่แล้ว +1

    Love her voice. Beautiful hands too

  • @beverleybreckell4560
    @beverleybreckell4560 7 ปีที่แล้ว +6

    Thanks you for this detailed video as I always forget how to de scale and find the video so self explanatory than the instruction book. Super instructions.

    • @nespresso
      @nespresso  7 ปีที่แล้ว

      Hi Beverley, we're pleased to hear you found this video helpful to successfully descale your machine. We look forward to providing you seamless support for all your Nespresso interactions into the future.

    • @fransalazar66
      @fransalazar66 7 ปีที่แล้ว

      how do you clean the milk container? the plastic hose is not that clear anymore.

    • @nespresso
      @nespresso  7 ปีที่แล้ว

      Hi, Francisco. You can watch our video on cleaning the Rapid Cappuccino System here: bit.ly/2lWgicx

  • @user-wt6yp1jj9v
    @user-wt6yp1jj9v 4 ปีที่แล้ว +1

    Everything is perfect in this video 👏🏻

    • @V3Tv
      @V3Tv 4 ปีที่แล้ว

      Well except for the pour water from the water tank out, then put it right back in part. Waste!

  • @feebaby88
    @feebaby88 ปีที่แล้ว

    Please sell the bowl used for catching the water! I always have to hold a large measuring cup the whole time 😩

  • @rachelmarr2817
    @rachelmarr2817 7 ปีที่แล้ว +1

    How to use your Lattissima plus

  • @goon83
    @goon83 3 ปีที่แล้ว +4

    We use this machine almost 9 years every day 6/7 times! Very very good quality wiyh build in modes to clean the machine.

  • @aussiekozi
    @aussiekozi 6 ปีที่แล้ว +15

    I love her voice

    • @mariaelizabeth3379
      @mariaelizabeth3379 6 ปีที่แล้ว +1

      David Kozlowski cfxmzoi2ljssilkdkdjjwisi2kjasrkidfidkdkjdkiekiweiiddua

  • @iliuha74
    @iliuha74 9 ปีที่แล้ว +1

    I have used it for 2 years and happy as from day one recommend it to all :):):)

  • @deanaiborhu
    @deanaiborhu 2 ปีที่แล้ว +1

    Bought mine in 2017, for the last months I’ve seen the orange light I thought just a light issue, didn’t know it’s an indicator for descaling 😂
    Last week the milk frothier could only suck from container halfway. I found this video after checking with store guy. It works again now and milk is foamier than ever. Thanks for the clear instructions! 👍

    • @nespresso
      @nespresso  2 ปีที่แล้ว +2

      Always happy to help ☕

  • @davidbudlong2421
    @davidbudlong2421 10 ปีที่แล้ว +6

    I love mine and use it daily for the last two years

  • @elionalona9559
    @elionalona9559 3 ปีที่แล้ว +1

    Why when im making cappuccino... it says clean and the milk doesn’t come out frome the cup

  • @janetsalmon9353
    @janetsalmon9353 3 ปีที่แล้ว +2

    Thank you, this is an excellent video with simple instructions to follow.

  • @beo1975
    @beo1975 9 ปีที่แล้ว

    Great instructionvideo.

  • @rolandgunner0124
    @rolandgunner0124 2 ปีที่แล้ว

    No orange glowing button. However, it has been 2+ years since I have descaled the machine.
    Is there a way to enter descaling mode, even though the machine does not say it is time?

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello. Thanks for reaching out. You can reach us through our Global pages on Instagram, Facebook or Twitter and we will gladly help you.

  • @sherrjo
    @sherrjo ปีที่แล้ว

    I'm on my 3rd machine 😢 I haven't had the same luck still love the coffee from them though 😊

  • @bartosslajos
    @bartosslajos ปีที่แล้ว

    I bought it in 2016 and still working... :)

  • @terrypogue
    @terrypogue 3 ปีที่แล้ว +1

    Looks easy. I just got my machine. I got the long spout that carries the milk but i didnt get that hot water thing that is small and black

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Contact Nespresso locally and we'll be happy to ship the spare part needed to complete the process.

  • @lauramignone9313
    @lauramignone9313 6 ปีที่แล้ว +2

    Perché non esiste il tutorial per la decalcificazione della EXPERT? Grazie

    • @valentinleuci
      @valentinleuci 3 ปีที่แล้ว

      Perché questo è per la lattassima

  • @abdullaisa9199
    @abdullaisa9199 4 ปีที่แล้ว

    I tried descaling my delonghi lattissima nespresso machine. It finished steps 1 and 2. But didn’t finish step 3. The machine turns off after I press the cappuccino button. In step 3

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      Hello, can you please tell us your country of living, so we could help you?

  • @bontlempakanyane4639
    @bontlempakanyane4639 2 ปีที่แล้ว

    Just been trying to descale my machine. The machine shows the descaling mode and the macchiato lights are the only lights on after using half the water in the tank. The cappuccino light never lights up at all. I pressed the macchiato button again. The process ran extremely slow with pauses in between tell the end. Bought mine around 2014. After the final rinse, the descaling light goes on again. 😭😭. Help.

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello and thanks for reaching out, we are sorry to hear that. Can you please identify your location so we could further look into this?

  • @spotLV
    @spotLV 5 ปีที่แล้ว +2

    I attached the nozzle but nothing happens. The light never goes to blinking mode and can’t start the cleaning. Help me please

    • @nespresso
      @nespresso  5 ปีที่แล้ว +1

      We are happy to assist by phone. Kindly contact us for support at 800-562-1465.

  • @pleylists
    @pleylists 3 ปีที่แล้ว

    We lost the rubber pipe for milk froter, what can we replace foe it?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Thanks for reaching out. In order to serve you, please let us know in which country you are located. Kind regards.

  • @martinhoude2056
    @martinhoude2056 5 ปีที่แล้ว

    Ces explications devraient être dans la boite à détartrage. Ici elles devraient être accessibles en français aussi.

  • @kt_511
    @kt_511 3 ปีที่แล้ว +1

    عندي مكينه نسبرسو نفس الي بل مقطع الفديو تعطلت الان هل لها صيانه في فرع نسبرسو في مدينه الطايف ؟
    I have a Nespresso machine the same as the one, but the video clip is now broken. Does it have maintenance in a Nespresso branch in Al-Taif city?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      ن

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      مرحباً،
      نشكر لك اختيارك لنسبريسو
      نعتذر منك غير متوفر الصيانه في الطائف فقط في الرياض والخبر وجدة
      لمزيد من المعلومات الرجاء الاتصال بنادي نسبريسو على الرقم المجاني :
      8001166612
      وسيسعدنا خدمتك

  • @melekoopo277
    @melekoopo277 3 ปีที่แล้ว

    Hello , I lost my Hot water nozzle , and i am from tunisia so i cant prushase another new one , so please how can i desacle the machine without that Nozzle ?Thanks

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Dear Abdallah, there is no other way to descale the machine. Please contact Nespresso in the country where you purchased the machine,so they can assist you. Have a great day.

  • @marro8300
    @marro8300 3 ปีที่แล้ว

    I press the yellow cappuccino button, the two button start flashing alternately and stop. What do i need to do???

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Is assistance still needed, Marcella?

  • @annemarieagerboe1435
    @annemarieagerboe1435 3 ปีที่แล้ว

    After I descaled, the machine doesn’t work anymore all the water ends in the driptray - what to do?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hello, could you please indicate your country of living so we might better assist you?

  • @The-_-Scythe
    @The-_-Scythe 4 ปีที่แล้ว

    Can I do it without the cleaning thing?

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      We recommend following the descaling process as is to ensure proper machine maintenance and functionality.

  • @flissyann
    @flissyann 4 ปีที่แล้ว

    Do you clean the main black box too? Or just the bits that come off?

    • @nespresso
      @nespresso  4 ปีที่แล้ว +1

      Removable parts should be washed in warm, soapy water, rinsed with clean water and dried with every cleaning.

    • @flissyann
      @flissyann 4 ปีที่แล้ว

      Nespresso thank you!

  • @TechnicalArtistry
    @TechnicalArtistry 5 ปีที่แล้ว

    Great video and easy to follow.

  • @callumdowie4283
    @callumdowie4283 3 ปีที่แล้ว +5

    Done this numerous times now, last few attempts have taken a lot longer and the water flow out of each nozzle is no where near as consistent in the above video, more like a drip and very stop start. Anyone any idea as to what I can you to improve on this?

    • @TrentMRobertson
      @TrentMRobertson 2 ปีที่แล้ว +1

      Are you using the OEM (Nespresso) descaling solution? Using an aftermarket descaling product could cause buildup in your machine.

    • @solidamber
      @solidamber 2 ปีที่แล้ว +2

      Mine does this ..just drip drip drip

    • @callumdowie4283
      @callumdowie4283 ปีที่แล้ว

      @@TrentMRobertson yeah i am.

  • @albtoulalmufleh2258
    @albtoulalmufleh2258 5 ปีที่แล้ว

    Nothing happened even after i pressed the orange light?

    • @amarusavaad
      @amarusavaad 5 ปีที่แล้ว

      Albtoul Almufleh you’re not supposed to press the orange light. You’re supposed to press the cup that is lit!

  • @G_Dawg
    @G_Dawg 7 ปีที่แล้ว +13

    Why the fuck have delonghi/nespresso not supplied a descale container instead of expecting us to balance a container precariously on the edge of the machine!? The amount of times I have had to clean up spilt liquid because there is nothing you can safely balance in front of the machine of sufficient size!

    • @nformby
      @nformby 6 ปีที่แล้ว

      The G Dawg Era - Literally just use two large mugs, they only need to be about 350ml each

    • @rosaharding866
      @rosaharding866 6 ปีที่แล้ว

      I use a cereal bowl and it holds the amount of liquid from the container with the discaler.

  • @karlagv1994
    @karlagv1994 4 ปีที่แล้ว +1

    How come her used capsules came out nice and clean. When I empty mine, it looks like my machine threw up in my capsule container 🤨

  • @robertojosemanso8819
    @robertojosemanso8819 5 ปีที่แล้ว

    estou tentando este tutorial pois o suporte telefonico nao resolveu. tambem nao foi oferecido o envio do produto para colocar na agua. Disseram "que nao precisa" é so fazer o processo pra " apagar a luz" . achei pouco profissional da parte do suporte. Tenho as maquinas a mais de 5 anos e so uso capsular originais. acho que o suporte poderia ter sido um pouco melhor.

    • @nespresso
      @nespresso  5 ปีที่แล้ว

      Obrigado por sua mensagem, Roberto. Esclareço que o procedimento em questão é bastante comum nos países Europeus, devido a quantidade de cálcio presente na água. Já no Brasil, recomendamos a descalcificação após o consumo de 3000 cápsulas ou se houver redução no fluxo e na temperatura do café. Caso tenha observado alguma alteração em sua máquina, pode ligar no telefone 0800 7777 737 (disponível todos os dias, 24h) para enviarmos seu primeiro kit de descalcificação gratuito.

  • @olivegault
    @olivegault 4 ปีที่แล้ว

    My light is still flashing after descaling my nespresso coffee machine? Any tips to get it out.

    • @nespresso
      @nespresso  4 ปีที่แล้ว +1

      Hello, could you please indicate your country of living so we might better assist you?

    • @olivegault
      @olivegault 4 ปีที่แล้ว +1

      @@nespresso I live in Northern Ireland. I have described my mashine twice and the light is still on.

  • @layslekker
    @layslekker 5 ปีที่แล้ว

    تم التنضيف. رائعة. عادت كما لو كانت جديد. شكرًا لكم على هذا الفلم الإيضاحي.

  • @niki2go-655
    @niki2go-655 3 ปีที่แล้ว

    I did everything like in the video, but now the coffe machine finished, but there is half of the descaling stuff and water still in the water tank. Can you please tell me what I should do now

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Thanks for reaching out. In order to serve you, please let us know in which country you are located.

    • @niki2go-655
      @niki2go-655 3 ปีที่แล้ว

      @@nespresso Austria

  • @nmparab
    @nmparab 2 ปีที่แล้ว

    I tried doing this. The orange descaling light comes on but the cappuccino sign never lights up? What am I getting wrong?

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hi there, we're sorry to hear this. We'd recommend calling our Technical Team on freephone 0800 442 442 (UK) / 1800 812 660 (ROI) selecting option 3, so they can troubleshoot this and find you a resolution. They're available on this number from 7am to 10pm, 7 days a week. Many thanks.

  • @craigdavid6519
    @craigdavid6519 6 หลายเดือนก่อน +1

    no need for descaler just use vinegar if you want but just water is fine

  • @edmundrabe
    @edmundrabe 3 ปีที่แล้ว +2

    I've followed the instructions, however, once I remove the nozzle and turn on the machine again, the descaling light is still on, how do I turn this off?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hello Edmund, we would be glad to help you. Could you please provide us the country of your residence?

    • @edmundrabe
      @edmundrabe 3 ปีที่แล้ว

      @@nespresso South Africa

  • @kayleyvanbuuren7412
    @kayleyvanbuuren7412 2 ปีที่แล้ว

    My light continues to come on. After I have descaled my machine. Not sure what I’m doing wrong? Please help

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      We share in your frustration, Kayley. If the website isn't helpful in remedying the issue, please contact a Machine Expert for support via our toll-free number, 800-562-1465. bit.ly/3n3Iihj

  • @VladimirYakunin
    @VladimirYakunin 8 ปีที่แล้ว +4

    thank you for the video really helpful

  • @narcismebelgie
    @narcismebelgie 3 ปีที่แล้ว

    I am an die hard Nespresso lover and fan.

  • @waldwadi11
    @waldwadi11 3 ปีที่แล้ว

    Hello there, I descale the machine following same steps but still light blinking, what I can do ?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hello and thanks for reaching out. Can you please identify your country so we could further look into this for you?

    • @waldwadi11
      @waldwadi11 3 ปีที่แล้ว

      I am from Sultanate of Oman

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hi, we are sorry about that.
      Please share your contact details to serve you better or you can call our Nespresso club in Oman at : +968 24718080 to help you resolve this issue.

  • @marioespinosa2486
    @marioespinosa2486 2 ปีที่แล้ว

    My Latissima water container is stuck, how can I unblock it?

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello Mario. To provide you with the assistance, please let us know where you are located.

  • @MegaStreamer
    @MegaStreamer ปีที่แล้ว

    I have not used the machine for over 5 years, and no orange light. Should I descale the machine if I want to use the machine again?

    • @nespresso
      @nespresso  ปีที่แล้ว

      Hi, Roy! Thanks for reaching out. In order to serve you, please let us know in which country you are located. Many thanks!

    • @MegaStreamer
      @MegaStreamer ปีที่แล้ว

      @@nespresso I am in Surabaya, Indonesia.

    • @nespresso
      @nespresso  ปีที่แล้ว

      Hi Roy, for correct information you can text us in 62 811-1914-1219 - Thanks

  • @marthaalcazar2282
    @marthaalcazar2282 3 ปีที่แล้ว

    Descalcifique pero la luz amarilla sigue parpadeando. Que debo hacer?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hola Martha. Puedes contactar con nuestro servicio técnico a través del teléfono gratuito 900 259 259 de 7 a 23h. Gracias y un saludo.

  • @janestanway4981
    @janestanway4981 8 ปีที่แล้ว

    help! my cappuccino orange light isn't blinking before the descaling process! what do i do?

    • @kathleenrusso7555
      @kathleenrusso7555 8 ปีที่แล้ว +1

      +Margot Freedman Call Nespresso! They have a wonderful Customer Service

    • @VIDAMIN-X
      @VIDAMIN-X 8 ปีที่แล้ว

      +Margot Freedman Did you insert the Descaling pipe, which can be found under your MILK Compartment?

    • @rrg9427
      @rrg9427 7 ปีที่แล้ว

      Xzodia Unltd

    • @rrg9427
      @rrg9427 7 ปีที่แล้ว

      Xzodia Unltd

    • @DOBM
      @DOBM 7 ปีที่แล้ว +6

      With the machine switched-on, remove the descaling pipe and re-insert it. This step is missing from the video.

  • @user-wh7gi7po4m
    @user-wh7gi7po4m 2 ปีที่แล้ว

    I have this machine, I followed the instructions in the video, but the orange button flashes and flashes without any activity. Nothing is happening. The water tank with the detergent just stays full. As if the openings are blocked.

    • @nespresso
      @nespresso  2 ปีที่แล้ว +1

      Hi there, so we can better assist you, please call our technical specialists, who are available on freephone 0800 442 442 for the UK or 1800 812 660 Ireland, option three, between 7am-10pm. Many thanks.

    • @richardmartin3098
      @richardmartin3098 ปีที่แล้ว +1

      Did they help you? Mine flashes to indicate it is in descaling mode. I press the button. There is a whirring sound for a moment. Then the machine shuts off completely. So confused.

  • @2262Cj
    @2262Cj ปีที่แล้ว

    My descaling light is still on and my frother isn’t working

    • @nespresso
      @nespresso  ปีที่แล้ว

      Hi Jenny, we are sorry to hear this. Please can you send us a private message through social media providing your member number and primary address, and we will look into this for you. Many thanks.

  • @kayla8531
    @kayla8531 2 ปีที่แล้ว

    I’m descaling my machine at the moment and the water isn’t coming out like this video. It keeps stopping and starting. It’s very slow.

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hi Kayla. We are sorry to hear you are experiencing a problem with your machine. We would invite you to contact our Technical Team directly on 0800 442 442 as we are keen to resolve this for you. Many thanks

  • @annvorster6762
    @annvorster6762 2 ปีที่แล้ว

    Mine is leaking into the capsule container. Tried descaling but problem persists. Any suggestions?

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello. Can you please identify your country, so we could further look into this?

    • @annvorster6762
      @annvorster6762 2 ปีที่แล้ว

      @@nespresso Australia

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hi Ann,
      Make sure you have run through a descale on your machine recently. This should be done every 6-12 months depending on the usage. If there is a blockage anywhere in the machine this may cause the water to be redirecting down to the capsule container. If you need further assistance please give us a call on 1800 623 033.
      - Cheers, Sam

    • @annvorster6762
      @annvorster6762 2 ปีที่แล้ว

      @@nespresso thanks, I did descale it and it is a bit better but still leaking into the capsule holder. Will try a second descaling to see if that helps

  • @StuartLoria
    @StuartLoria 10 ปีที่แล้ว

    Is this machine built to last?, I read a ton of negative feedback in Amazon about this unit not working after 1 to 4 weeks, and serious doubts to the quality of customer service, I want to get one but I am not sure

    • @AaronAdamsTO
      @AaronAdamsTO 10 ปีที่แล้ว +4

      I know you asked a few months ago, but I've used over 1,000 capsules in my Lattissima+ over the last year-plus, and it still works just as well as the day I bought it. I've recommended machines to family and friends, and theirs are still going strong as well. My understanding is that all of their machines use the same extractor mechanism made in Italy.

    • @user-bb9uo7km3b
      @user-bb9uo7km3b 7 ปีที่แล้ว

      крхстан

    • @DOBM
      @DOBM 7 ปีที่แล้ว +2

      Mine is approximately four and a half years old and has not given a hint of trouble. A truly excellent little machine.

  • @wandaburgosmercadonanaplac1811
    @wandaburgosmercadonanaplac1811 9 ปีที่แล้ว

    How often should I descale my Nespresso?

    • @alienx99
      @alienx99 9 ปีที่แล้ว

      Wanda Burgosmercado I was told every 200 capsules

    • @Sophie.S..
      @Sophie.S.. 8 ปีที่แล้ว +1

      +Wanda Burgosmercado When the cappuccino button stays on orange. (Duration depends on if you have hard or soft water - with hard water descaling is more frequent.) Also depends how often you use it, I use mine every day and I need to descale about every 5/6 months as we have soft water.

    • @unatukia7871
      @unatukia7871 8 ปีที่แล้ว

      +Wanda Burgosmercado should be descaling it once every 12 months

  • @ahmadalmarri4268
    @ahmadalmarri4268 5 ปีที่แล้ว +10

    all steps done but the light is still blinking

  • @derekfromtauranga6012
    @derekfromtauranga6012 10 หลายเดือนก่อน +2

    I had problems with the descaling light staying on after the descaling cycle.
    Here are two tips:
    Firstly whatever descaling solution you use, fill it up to 600mls as per the owners book. Turn on machine and fit descaling pipe to milk outlet. (Pipe stored in fold down flap in front of milk container stand)
    Once the descaling cycle finishes which takes a long time as the machine starts and stops throughout the cycle so just let it do its thing.
    Secondly once it finishes descaling fill water tank to max and during the flush cycle add 300mls more water. The machine measures how much water passes through and obviously not calibrated for just the 1 litre tank capacity. This should reset the descale light once it finishes.
    Others have mentioned the light did not go off after the full cycle using the instructions above so use the instructions for the water hardness settings and set it to lowest setting then you can reset it later. I have not experienced this problem so can't guarantee it???

    • @Alishaseemail
      @Alishaseemail 8 หลายเดือนก่อน +1

      I experience the same. Light doesn't go off after descaling.

    • @derekfromtauranga6012
      @derekfromtauranga6012 8 หลายเดือนก่อน

      @@Alishaseemail Follow my instructions and it should work for you. 😀

    • @craigdavid6519
      @craigdavid6519 6 หลายเดือนก่อน +1

      Yep same with mine, just added more water and it finished the cycle and turned off...cheers!!

    • @derekfromtauranga6012
      @derekfromtauranga6012 6 หลายเดือนก่อน

      @@craigdavid6519 🤗👍👍👍

  • @kucukevaletleriatolyem7641
    @kucukevaletleriatolyem7641 ปีที่แล้ว

    Merhaba.. Lütfen türkçe alt yazı eklermisiniz tşk

  • @beckwilde
    @beckwilde ปีที่แล้ว

    The cycle is done, the solution and water is all done in the back, but the orange capucchino button is still blinking.

  • @halomari56
    @halomari56 2 ปีที่แล้ว

    what if descaling fluid not available in our country?

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello and thanks for reaching out. Can you please identify your location so we could further look into this? Kind regards.

    • @halomari56
      @halomari56 2 ปีที่แล้ว

      @@nespresso I’m in Jordan

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello, Thank you for your interest in Nespresso!
      Yes, sure we have a descaling for our machines, You can visit our website bit.ly/3DiKDum Or you can call our Nespresso Club at 0799835835 for any inquiries and information

  • @HugoBraham
    @HugoBraham 5 ปีที่แล้ว +2

    My descaling process had a very small drip; is that normal? It came out in small droplets.

    • @nespresso
      @nespresso  5 ปีที่แล้ว

      Hi Hugo, it should be close to a normal flow. It will stop and start again repeatedly during the process. If the issue persists would you call us at 1-800-562-1465? We'll be happy to help.

    • @Viva604
      @Viva604 2 ปีที่แล้ว

      Mine too , its just dripping small drops at a time

  • @rachelmiranda9722
    @rachelmiranda9722 3 ปีที่แล้ว

    I love it

  • @dorrissharma8003
    @dorrissharma8003 3 ปีที่แล้ว

    I have followed the above instructions but but coffee machine does not start to descale. Any idea why? The cappuccino button is flashing but when you press it does not start?

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hello. Can you please identify your country, so we could further look into this for you?

    • @dorrissharma8003
      @dorrissharma8003 3 ปีที่แล้ว

      @@nespresso Australia

    • @dorrissharma8003
      @dorrissharma8003 3 ปีที่แล้ว

      @@nespresso Hi now the milk is not dispensing??? Please advise urgently as office has no coffee ):

    • @nespresso
      @nespresso  3 ปีที่แล้ว

      Hi Dorris, thank you for reaching out to us!
      We would love to help you with this! Just to confirm that the descaling pipe is securely inserted for the machine to register that it is ready to perform the descale?
      We would suggest contacting our customer care team on 1800 623 033, and we can help get this fixed up for you right away.

  • @fatimabrito1221
    @fatimabrito1221 2 หลายเดือนก่อน

    Com metade do frasco de água e a outra metade de vinagre de álcool dá o mesmo resultado que o saquinho.

  • @tonypap1
    @tonypap1 3 ปีที่แล้ว

    So much easier and better than those awful manuals 😊👍🏻

  • @TonyTheSamurai
    @TonyTheSamurai 10 ปีที่แล้ว +110

    i feel like i'm on a sexy date
    - shall we go and ... descale?
    - Cheque Please!

  • @kayvince5
    @kayvince5 2 ปีที่แล้ว

    Just finished the descaling followed the guide and the descaling light still flashing??

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hello, we would be glad to help you. Could you please provide us the country of your residence?

    • @kayvince5
      @kayvince5 2 ปีที่แล้ว

      @@nespresso Australia

    • @nespresso
      @nespresso  2 ปีที่แล้ว

      Hi Kay,
      Once the descale process has been completed the machine should turn itself off. You should then remove the descale pipe and on next use it should flash and heat up as normal. If the process has not completed correctly and the machine did not turn itself off, it may not register it has been done. You can complete the descale cycle again with just fresh water and the machine will then recognize it has been completed.
      If you are still having troubles please give us a call on 1800 623 033 or use the live chat function on our website and we would be happy to help.
      - Cheers, Sam

    • @kayvince5
      @kayvince5 2 ปีที่แล้ว

      @@nespresso thankyou will give it go

    • @nespresso
      @nespresso  2 ปีที่แล้ว +1

      🙂

  • @valeridimitrov289
    @valeridimitrov289 4 ปีที่แล้ว +1

    After 2 hours nothing happened still need descaling.Help please

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      Hello. Could you please indicate your country of living so that we could assist you?

    • @valeridimitrov289
      @valeridimitrov289 4 ปีที่แล้ว

      @@nespresso hi i live in bulgaria

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      Hi Valeri, as Nespresso is not present in Bulgaria today, we regret not being able to provide after sale service. Please write us directly at wcp@nespresso.com for any assistance. We would be glad to help. Thank you

  • @ushasurana8597
    @ushasurana8597 8 ปีที่แล้ว +14

    after descaling also the button is glowing yellow

  • @Barcamanil
    @Barcamanil 10 ปีที่แล้ว

    Thanks. missed the hidden part.

  • @frankvandenhaak7541
    @frankvandenhaak7541 5 ปีที่แล้ว

    Perfecto.

  • @ahmedshaba5380
    @ahmedshaba5380 4 ปีที่แล้ว

    What is the period of time to clean this machine when I use it three or four times a week, I have the same machine, I hope you answer me for my question, thank you.

    • @nespresso
      @nespresso  4 ปีที่แล้ว

      Hi Ahmed, we typically recommend descaling after every 300 capsules you brew or every 3 months whichever comes first.

  • @Sajjad-ij9wk
    @Sajjad-ij9wk 4 ปีที่แล้ว

    Perfect 👍Tnx

  • @jisungchoi7511
    @jisungchoi7511 2 ปีที่แล้ว

    Chandler Bing: "Can thes video be any longer?"

  • @derpderpmcderplol269
    @derpderpmcderplol269 7 ปีที่แล้ว

    mine didnt come with a descaling kit! and ive contacted nesspresso and they said they cant do anything! how do i descale without the packets?

    • @nespresso
      @nespresso  7 ปีที่แล้ว +1

      Hi there, the descaling kit solution needs to be purchased separately from your machine. Please contact your local Nespresso Club to purchase. Many thanks.

    • @derpderpmcderplol269
      @derpderpmcderplol269 7 ปีที่แล้ว

      Nespresso ok thanks

  • @karendownbelezaespecial9472
    @karendownbelezaespecial9472 3 ปีที่แล้ว +1

    We bought our Latissima NesPresso In 2017 to our Salloon but we never descaled it ! We Will descal at first time In 2021after aproximaly 20 times used for day In Four years

    • @nespresso
      @nespresso  3 ปีที่แล้ว +1

      Oi, tudo bem? Caso precise de auxílio com a sua máquina Lattissima, entre em contato com os nossos Especialistas no 0800 7777 737, disponível 24. Estamos à disposição para atendê-la! 😊

  • @shadowsift
    @shadowsift 4 หลายเดือนก่อน

    I followed to a tee, but the descaling sign is still on!

    • @nespresso
      @nespresso  4 หลายเดือนก่อน

      Hello! Could you please tell us your country of residence, so we could assist you?

    • @derekfromtauranga6012
      @derekfromtauranga6012 2 หลายเดือนก่อน

      You have to put more flushing water through than they tell you. (+300mls) That will make the light go out.