Nespresso Lattissima+: How To - Descaling
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- เผยแพร่เมื่อ 8 ก.พ. 2025
- Your step by step Nespresso Club Assistance Service guide on how to descale the Nespresso Lattissima+ coffee machine. For more information, please visit www.nespresso.com. Subtitles are available.
I come to this video every time I have to descale my machine. The instruction is simple and clear. Only one thing to mention, you need attach your hot water nozzle AFTER turning your lattissima on and when the cappuccino button is in orange. Otherwise it won't detect the nozzle or go into the descaling when you press the cappuccino button.
Great point - this stumped me at the beginning.
Aconteceu isso comigo! Obrigada💐
@@ellsesig.7763 p
Also I had found that if the lid is not pushed down it won’t eliminate the descaling light while descaling
Christyge you saved me... god bless you
My milk frother stopped working two days ago. Thanks to this video, it's working again!! I wasn't even aware of the little dispenser at the bottom lol.
Step 1. Make your favorite Nespresso drink. Step 2. Sit back and enjoy this video as you clean your machine. Very relaxing voice instruction. For the last 10 years, this espresso maker has been our morning savior. A very well built, quality product. Cheers.
Thank you for letting us be a part of your lives🤗☕
This is my exact coffee machine gifted to me by my husband last 2014, looked after this coffee machine well and descaled regularly with guidance from this video. Our machine still works perfectly without a hitch. Love this coffee machine!!! ☕️
Wishing you a wonderful 2022 with Nespresso! ☕️🥰
😢y😢😢😢😢😢😢😊😢
To clean Nespresso coffee machine at no cost: fill the water tank with natural white vinegar; Then you start pressing the cleaning button; After this process, fill the tank with clean water, then press the cleaning button again. After this process, the warning sign will go off; And your Nespresso coffee machine becomes clean and at a negligible cost. Trust this advice; I've been using it for years.
I’ve heard it’s not good for ur machine
Bought mine in 2012. Descaled many times. Still working well in 2021.
Mine too. Wish the Vertuo machines were as reliable.
Ok but no one asked
Mine too. Still longlasting good machines before they too will start making stuff that will work for 3 to 4 years only just like all tech companies
@@robertleonas3845 UK
same.
I Love these instructions
I know them off by heart yet I play this video over and over again each time my Lattismo Plus machine needs descaling. Thank you to the creators of this.
We appreciate your feedback, Greg! 🥰 ☕
Just finished descaling the Lattissima+. This is the simplest out of the 4 that I have.
All Hail NEIL!!!! you were so helpful when I rang the Nespresso HELP LINE. the rescaling kit helped and our LATTISSIMA is working perfectly once again!, our machine must be a
Most 10yrs old!! THANKS MR NESPRESSO AND NEIL!!
east and simple, yet relaxing and enjoyable to watch. thanks Nespresso for making it easier than digging out and reading a manual!
u
Greetings from a fellow Rohrer!
Perfect and clear instructions on how to de scale. For whatever reason, I always forget how to do this so this is a perfect go-to guide! Thanks so much:)
Amy Spino Same here!!
Moana
Same!! 😂
Same here lol
Haha same here, i must have done this at least 15 times.. still watch this vid😅
As simple as this is. After having followed these instructions every time. I still come back every time when I need to descale 😂
Same here 😂😂😂😂😂😂
Me too 😂😂
We use this machine almost 9 years every day 6/7 times! Very very good quality wiyh build in modes to clean the machine.
Love her voice. Beautiful hands too
I had to press the espresso button 3 times rapidly to begin the descaling but the rest of the process went as described in the video. Thanks.
This is our second K-Classic. We had our first one for many years, so when we had to replace it, we wanted nothing else but this exact th-cam.com/users/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf model. We use it for about three people everyday in the morning. The taste and quick brew is one of the reasons we like it so much. There are so many choices of brands of coffee that we would grab what was on sale and test the different brands from there. I would definitely recommend trying different brands of coffee to find the ones you like the most because there are brands that quite frankly taste horrible.
I have used it for 2 years and happy as from day one recommend it to all :):):)
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ilja Sores in o e
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LOL this music!
“Hey baby do you descale here often?”
“Only when I need a little more coffee in me, and have my light turn on”
“Oh yeah baby, my light turned on a WHOLE month ago”
“That IS a long time to wait...Descale me now you dirty, dirty barista!”
😂😂😂😂
Ive had mine since 2011 🤞 i follow these instructions and tbey work. The machine works amazing , its a little tired looking with my four sons using it
But its great
We appreciate the feedback! 😊
no need for descaler just use vinegar if you want but just water is fine
After years of owning my machine I still come to this video when I need to discale😂🤭
للناس الي تحب تشرب كوفي في البيت؛ وتحب الكبتشينو ولديهم مثل هذي المكينة او ما شابهها؛ طبعا اذا كنت لا تستطيع شراء مادة التنظيف (سعرها مبالغ فيه كثيرا) انا استخدم الخل الابيض؛ الخطوات: ضع ٥٠٠ مل من الخل البيض في حاوية الماء الخلفية؛ وابداء بالضغط على زر الأخير في الزاوية اليمنى (زر الحليب) لتبدا عملية تنظيف الترسبات؛ بعد ان ينتهي؛ املئ خزان الماء وأبدأ التنظيف مكرر نفس العملية السابقة (بون خل ابيض)... بعد ان تنتهي..الان المكينة اصبحت جاهزة للعمل؛ بدون شراء مادة التنظيف الغالية.. بالهنا وطيب المذاق. لا تنسى تدعي لنا؛ الله يرحم والديك
لوسمحت عندي مشكلة في الإله مانفع الخل ويطلع بدل الحليب المويه
Great video, had my laptop sat on the island as i followed it bit by bit, i have had this machine over 10 years, its fantastic but i always forget how to de-scale it so have to watch this video again !! It only ever makes Latte's for me as i don't drink any other coffee, even then they are de-caf AND i go for a coffee strength of about 5 .......... I feel a failure of a man 🤦
I am an die hard Nespresso lover and fan.
😍
I had problems with the descaling light staying on after the descaling cycle.
Here are two tips:
Firstly whatever descaling solution you use, fill it up to 600mls as per the owners book. Turn on machine and fit descaling pipe to milk outlet. (Pipe stored in fold down flap in front of milk container stand)
Once the descaling cycle finishes which takes a long time as the machine starts and stops throughout the cycle so just let it do its thing.
Secondly once it finishes descaling fill water tank to max and during the flush cycle add 300mls more water. The machine measures how much water passes through and obviously not calibrated for just the 1 litre tank capacity. This should reset the descale light once it finishes.
Others have mentioned the light did not go off after the full cycle using the instructions above so use the instructions for the water hardness settings and set it to lowest setting then you can reset it later. I have not experienced this problem so can't guarantee it???
I experience the same. Light doesn't go off after descaling.
@@Alishaseemail Follow my instructions and it should work for you. 😀
Yep same with mine, just added more water and it finished the cycle and turned off...cheers!!
@@craigdavid6519 🤗👍👍👍
Thanks you for this detailed video as I always forget how to de scale and find the video so self explanatory than the instruction book. Super instructions.
Hi Beverley, we're pleased to hear you found this video helpful to successfully descale your machine. We look forward to providing you seamless support for all your Nespresso interactions into the future.
how do you clean the milk container? the plastic hose is not that clear anymore.
Hi, Francisco. You can watch our video on cleaning the Rapid Cappuccino System here: bit.ly/2lWgicx
Thank you, my machine is over 7 yrs old and still works great 👍
I love her voice
David Kozlowski cfxmzoi2ljssilkdkdjjwisi2kjasrkidfidkdkjdkiekiweiiddua
Bought mine in 2017, for the last months I’ve seen the orange light I thought just a light issue, didn’t know it’s an indicator for descaling 😂
Last week the milk frothier could only suck from container halfway. I found this video after checking with store guy. It works again now and milk is foamier than ever. Thanks for the clear instructions! 👍
Always happy to help ☕
تم التنضيف. رائعة. عادت كما لو كانت جديد. شكرًا لكم على هذا الفلم الإيضاحي.
I bought it in 2016 and still working... :)
Looks easy. I just got my machine. I got the long spout that carries the milk but i didnt get that hot water thing that is small and black
Contact Nespresso locally and we'll be happy to ship the spare part needed to complete the process.
I'm on my 3rd machine 😢 I haven't had the same luck still love the coffee from them though 😊
Great! I love my Nespresso Lattissima Plus and just figured out what the orange light that I've been experiencing for months means now. Ordered descaling solution, followed the directions on this video and no more orange light on the cappuccino button. Now I know to do a descaling as soon as I seen the orange light again
Awesome, Karl. Enjoy your next cup.
I’ve had mine for years and has never told me needs to descale...frother no longer works so hoping this will solve it thanks
Did it?
Everything is perfect in this video 👏🏻
Well except for the pour water from the water tank out, then put it right back in part. Waste!
I’m here again- one would think I remember the steps.
Thank you Nespresso,it was very simple and useful
Thank you, this is an excellent video with simple instructions to follow.
For how long it will keep flashing?
Done this numerous times now, last few attempts have taken a lot longer and the water flow out of each nozzle is no where near as consistent in the above video, more like a drip and very stop start. Anyone any idea as to what I can you to improve on this?
Are you using the OEM (Nespresso) descaling solution? Using an aftermarket descaling product could cause buildup in your machine.
Mine does this ..just drip drip drip
@@TrentMRobertson yeah i am.
Excelente! Thanks!
عندي مكينه نسبرسو نفس الي بل مقطع الفديو تعطلت الان هل لها صيانه في فرع نسبرسو في مدينه الطايف ؟
I have a Nespresso machine the same as the one, but the video clip is now broken. Does it have maintenance in a Nespresso branch in Al-Taif city?
ن
مرحباً،
نشكر لك اختيارك لنسبريسو
نعتذر منك غير متوفر الصيانه في الطائف فقط في الرياض والخبر وجدة
لمزيد من المعلومات الرجاء الاتصال بنادي نسبريسو على الرقم المجاني :
8001166612
وسيسعدنا خدمتك
Just finished the descaling followed the guide and the descaling light still flashing??
Hello, we would be glad to help you. Could you please provide us the country of your residence?
@@nespresso Australia
Hi Kay,
Once the descale process has been completed the machine should turn itself off. You should then remove the descale pipe and on next use it should flash and heat up as normal. If the process has not completed correctly and the machine did not turn itself off, it may not register it has been done. You can complete the descale cycle again with just fresh water and the machine will then recognize it has been completed.
If you are still having troubles please give us a call on 1800 623 033 or use the live chat function on our website and we would be happy to help.
- Cheers, Sam
@@nespresso thankyou will give it go
🙂
I've followed the instructions, however, once I remove the nozzle and turn on the machine again, the descaling light is still on, how do I turn this off?
Hello Edmund, we would be glad to help you. Could you please provide us the country of your residence?
@@nespresso South Africa
Very helpful video, thank you!
Com metade do frasco de água e a outra metade de vinagre de álcool dá o mesmo resultado que o saquinho.
I love mine and use it daily for the last two years
l
The cycle is done, the solution and water is all done in the back, but the orange capucchino button is still blinking.
what if descaling fluid not available in our country?
Hello and thanks for reaching out. Can you please identify your location so we could further look into this? Kind regards.
@@nespresso I’m in Jordan
Hello, Thank you for your interest in Nespresso!
Yes, sure we have a descaling for our machines, You can visit our website bit.ly/3DiKDum Or you can call our Nespresso Club at 0799835835 for any inquiries and information
I hope they dont remove this after some years because it has been my monthly video
all steps done but the light is still blinking
the same here, bro :( :(
I attached the nozzle but nothing happens. The light never goes to blinking mode and can’t start the cleaning. Help me please
We are happy to assist by phone. Kindly contact us for support at 800-562-1465.
I have this machine, I followed the instructions in the video, but the orange button flashes and flashes without any activity. Nothing is happening. The water tank with the detergent just stays full. As if the openings are blocked.
Hi there, so we can better assist you, please call our technical specialists, who are available on freephone 0800 442 442 for the UK or 1800 812 660 Ireland, option three, between 7am-10pm. Many thanks.
Did they help you? Mine flashes to indicate it is in descaling mode. I press the button. There is a whirring sound for a moment. Then the machine shuts off completely. So confused.
My descaling light is still on and my frother isn’t working
Hi Jenny, we are sorry to hear this. Please can you send us a private message through social media providing your member number and primary address, and we will look into this for you. Many thanks.
I’m descaling my machine at the moment and the water isn’t coming out like this video. It keeps stopping and starting. It’s very slow.
Hi Kayla. We are sorry to hear you are experiencing a problem with your machine. We would invite you to contact our Technical Team directly on 0800 442 442 as we are keen to resolve this for you. Many thanks
Why the fuck have delonghi/nespresso not supplied a descale container instead of expecting us to balance a container precariously on the edge of the machine!? The amount of times I have had to clean up spilt liquid because there is nothing you can safely balance in front of the machine of sufficient size!
The G Dawg Era - Literally just use two large mugs, they only need to be about 350ml each
I use a cereal bowl and it holds the amount of liquid from the container with the discaler.
I lost my descaling pipe. What do I do?
Hello! Thank you for reaching out. Please identify your location, so the respective team can assist you.
@ Bohol, Philippines.
Descalcifique pero la luz amarilla sigue parpadeando. Que debo hacer?
Hola Martha. Puedes contactar con nuestro servicio técnico a través del teléfono gratuito 900 259 259 de 7 a 23h. Gracias y un saludo.
My Latissima water container is stuck, how can I unblock it?
Hello Mario. To provide you with the assistance, please let us know where you are located.
I followed to a tee, but the descaling sign is still on!
Hello! Could you please tell us your country of residence, so we could assist you?
You have to put more flushing water through than they tell you. (+300mls) That will make the light go out.
thank you for the video really helpful
Vladimir Yakunin
Vladimir Yakunin
We bought our Latissima NesPresso In 2017 to our Salloon but we never descaled it ! We Will descal at first time In 2021after aproximaly 20 times used for day In Four years
Oi, tudo bem? Caso precise de auxílio com a sua máquina Lattissima, entre em contato com os nossos Especialistas no 0800 7777 737, disponível 24. Estamos à disposição para atendê-la! 😊
I press the yellow cappuccino button , the two button start flashing alternately and stop. What do I need to do?
Thanks for reaching out. In order to serve you, please let us know in which country you are located.
@@nespresso London, UK
Thank you, Robin. We'd recommend contacting our Technical Team when you're with your machine on freephone 0800 442 442. The team are available every day between 7am and 10pm and will carry out some troubleshooting to try and resolve the issue. Many thanks.
after descaling also the button is glowing yellow
My red light it still on even after descaling the machine
Hello. Can you please identify your country, so we could further look into this for you?
@@nespresso Australia
Hi Sarah, thank you for reaching out to us. We would recommend giving our 24/7 customer care team a call on 1800 623 033, and we can help get your machine back up and running again!
They should explaing how to force this.
We're here to help, Rodrigo. A machine expert will be happy to walk you through the descaling or troubleshooting process. Call 800.562.1465, 24/7 or check the machine assistance page on our website, on the machine tab.
@@nespressowhuwawwqq
Do you clean the main black box too? Or just the bits that come off?
Removable parts should be washed in warm, soapy water, rinsed with clean water and dried with every cleaning.
Nespresso thank you!
So much easier and better than those awful manuals 😊👍🏻
No orange glowing button. However, it has been 2+ years since I have descaled the machine.
Is there a way to enter descaling mode, even though the machine does not say it is time?
Hello. Thanks for reaching out. You can reach us through our Global pages on Instagram, Facebook or Twitter and we will gladly help you.
My descaling process had a very small drip; is that normal? It came out in small droplets.
Hi Hugo, it should be close to a normal flow. It will stop and start again repeatedly during the process. If the issue persists would you call us at 1-800-562-1465? We'll be happy to help.
Mine too , its just dripping small drops at a time
Please sell the bowl used for catching the water! I always have to hold a large measuring cup the whole time 😩
I use a loaf tin. It fits under both nozzles perfectly
@ thank you!!!
We lost the rubber pipe for milk froter, what can we replace foe it?
Thanks for reaching out. In order to serve you, please let us know in which country you are located. Kind regards.
I have followed the above instructions but but coffee machine does not start to descale. Any idea why? The cappuccino button is flashing but when you press it does not start?
Hello. Can you please identify your country, so we could further look into this for you?
@@nespresso Australia
@@nespresso Hi now the milk is not dispensing??? Please advise urgently as office has no coffee ):
Hi Dorris, thank you for reaching out to us!
We would love to help you with this! Just to confirm that the descaling pipe is securely inserted for the machine to register that it is ready to perform the descale?
We would suggest contacting our customer care team on 1800 623 033, and we can help get this fixed up for you right away.
I did everything like in the video, but now the coffe machine finished, but there is half of the descaling stuff and water still in the water tank. Can you please tell me what I should do now
Thanks for reaching out. In order to serve you, please let us know in which country you are located.
@@nespresso Austria
Mijn Nespresso machine heb ik zoveel jaren met de Nespresso ontkalkingszakje gedaan maar de machine gaat heel langzaam, het ontkalkingswater loopt zeer slecht door... ik doe precies wat er staat geschreven, ik denk nogeens te ontkalken Nespresso beste Firma
Goedemorgen,
Wat vervelend dat je machine niet naar behoren functioneert.
Heb je je klantnummer voor mij dan kan ik je verder hiermee helpen.
Vriendelijke groet,
Jenny
Nespresso
Hello there, I descale the machine following same steps but still light blinking, what I can do ?
Hello and thanks for reaching out. Can you please identify your country so we could further look into this for you?
I am from Sultanate of Oman
Hi, we are sorry about that.
Please share your contact details to serve you better or you can call our Nespresso club in Oman at : +968 24718080 to help you resolve this issue.
Can I do it without the cleaning thing?
We recommend following the descaling process as is to ensure proper machine maintenance and functionality.
Just been trying to descale my machine. The machine shows the descaling mode and the macchiato lights are the only lights on after using half the water in the tank. The cappuccino light never lights up at all. I pressed the macchiato button again. The process ran extremely slow with pauses in between tell the end. Bought mine around 2014. After the final rinse, the descaling light goes on again. 😭😭. Help.
Hello and thanks for reaching out, we are sorry to hear that. Can you please identify your location so we could further look into this?
Hello , I lost my Hot water nozzle , and i am from tunisia so i cant prushase another new one , so please how can i desacle the machine without that Nozzle ?Thanks
Dear Abdallah, there is no other way to descale the machine. Please contact Nespresso in the country where you purchased the machine,so they can assist you. Have a great day.
I love it
Great video and easy to follow.
After I descaled, the machine doesn’t work anymore all the water ends in the driptray - what to do?
Hello, could you please indicate your country of living so we might better assist you?
Yeaaah baby yeaaah
- Austin Powers
i feel like i'm on a sexy date
- shall we go and ... descale?
- Cheque Please!
JakubS xe
laid
migração bug
+Maria Vilma b
Oliveira Jose da mota
JakubKubak ม่อย
How to use your Lattissima plus
After 2 hours nothing happened still need descaling.Help please
Hello. Could you please indicate your country of living so that we could assist you?
@@nespresso hi i live in bulgaria
Hi Valeri, as Nespresso is not present in Bulgaria today, we regret not being able to provide after sale service. Please write us directly at wcp@nespresso.com for any assistance. We would be glad to help. Thank you
You don’t need any of their solution. Just use one part vinegar with three parts water.
Yeh nah
How often should I descale my Nespresso?
Wanda Burgosmercado I was told every 200 capsules
+Wanda Burgosmercado When the cappuccino button stays on orange. (Duration depends on if you have hard or soft water - with hard water descaling is more frequent.) Also depends how often you use it, I use mine every day and I need to descale about every 5/6 months as we have soft water.
+Wanda Burgosmercado should be descaling it once every 12 months
My light is still flashing after descaling my nespresso coffee machine? Any tips to get it out.
Hello, could you please indicate your country of living so we might better assist you?
@@nespresso I live in Northern Ireland. I have described my mashine twice and the light is still on.
Is this machine built to last?, I read a ton of negative feedback in Amazon about this unit not working after 1 to 4 weeks, and serious doubts to the quality of customer service, I want to get one but I am not sure
I know you asked a few months ago, but I've used over 1,000 capsules in my Lattissima+ over the last year-plus, and it still works just as well as the day I bought it. I've recommended machines to family and friends, and theirs are still going strong as well. My understanding is that all of their machines use the same extractor mechanism made in Italy.
крхстан
Mine is approximately four and a half years old and has not given a hint of trouble. A truly excellent little machine.
Ces explications devraient être dans la boite à détartrage. Ici elles devraient être accessibles en français aussi.
Nothing happened even after i pressed the orange light?
Albtoul Almufleh you’re not supposed to press the orange light. You’re supposed to press the cup that is lit!
Instructions Unclear; My cat is now in my coffee machine
dude...🤣
estou tentando este tutorial pois o suporte telefonico nao resolveu. tambem nao foi oferecido o envio do produto para colocar na agua. Disseram "que nao precisa" é so fazer o processo pra " apagar a luz" . achei pouco profissional da parte do suporte. Tenho as maquinas a mais de 5 anos e so uso capsular originais. acho que o suporte poderia ter sido um pouco melhor.
Obrigado por sua mensagem, Roberto. Esclareço que o procedimento em questão é bastante comum nos países Europeus, devido a quantidade de cálcio presente na água. Já no Brasil, recomendamos a descalcificação após o consumo de 3000 cápsulas ou se houver redução no fluxo e na temperatura do café. Caso tenha observado alguma alteração em sua máquina, pode ligar no telefone 0800 7777 737 (disponível todos os dias, 24h) para enviarmos seu primeiro kit de descalcificação gratuito.
Estimados clientes y clientas de Nespresso, les aconsejo tengan en cuenta la calidad de servicio y postventa que ofrece la marca. Hay cafeteras cuyas máquinas tienen fallos eléctricos que se bloquean cuando se introduce la cápsula. Desde el servicio técnico de Nespresso tienen detectada la incidencia pero no se hacen responsables absolutamente de nada, no ofrecen ninguna solución, ni teniendo una fidelidad a la marca de más de 15 años y muchísimo dinero invertido en ellos entre diferentes máquinas y cápsulas compradas. Valoren ustedes mismos...
Buenos días, Maite. Sentimos su experiencia con el funcionamiento de la máquina Nespresso. Para revisar su caso personalmente, ¿nos puede enviar un mensaje incluyendo sus datos de contacto? bit.ly/305T3ob Muchas gracias y un saludo.
help! my cappuccino orange light isn't blinking before the descaling process! what do i do?
+Margot Freedman Call Nespresso! They have a wonderful Customer Service
+Margot Freedman Did you insert the Descaling pipe, which can be found under your MILK Compartment?
Xzodia Unltd
Xzodia Unltd
With the machine switched-on, remove the descaling pipe and re-insert it. This step is missing from the video.
What is the period of time to clean this machine when I use it three or four times a week, I have the same machine, I hope you answer me for my question, thank you.
Hi Ahmed, we typically recommend descaling after every 300 capsules you brew or every 3 months whichever comes first.
Merhaba.. Lütfen türkçe alt yazı eklermisiniz tşk
I tried descaling my delonghi lattissima nespresso machine. It finished steps 1 and 2. But didn’t finish step 3. The machine turns off after I press the cappuccino button. In step 3
Hello, can you please tell us your country of living, so we could help you?