How to write Business Documents - Situation, Complication, Solution

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  • เผยแพร่เมื่อ 21 ต.ค. 2024

ความคิดเห็น • 59

  • @FirmLearning
    @FirmLearning  3 ปีที่แล้ว +8

    Invest in yourself! Use my link and check out the first chapter of any DataCamp course for FREE! bit.ly/3fYdABE

    • @miraalkhan9054
      @miraalkhan9054 3 ปีที่แล้ว

      Thank you so much for this very informative video! One question, is it a good idea to build on multiple complications? particularly when they merge into a singular, larger solution being proposed?

  • @andyyang4872
    @andyyang4872 3 ปีที่แล้ว +5

    The formal training that big corporate firms offer to fresh grads are invaluable, thank you for sharing!

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +2

      Indeed learned lots of great things during my training programs. Thanks for watching Andy! Best, Heinrich

  • @faustopf-.
    @faustopf-. ปีที่แล้ว +1

    I finally found it! This is what I was looking for. I watched more than 20 videos of your channel, all of them with an incredible value and outstanding professionalism.
    Thank you so much for giving all this information for free!

  • @englishlovers7261
    @englishlovers7261 ปีที่แล้ว +2

    Hi. Love love love your videos. So much amazing content. Your English is fantastic too, but I want to pick you up on something very trivial. Using “looks like” is a little tricky. Looks like” needs an object. For example, he looks like her :). He looks like hell in the morning. Just using “looks”, you don’t need an object. He looks happy. He is looking rough recently.
    I hope that helps. Your English is so good I don’t see any other problems. Keep up the amazing work. Good luck.

    • @FirmLearning
      @FirmLearning  ปีที่แล้ว

      Thanks for the explanation - appreciate it!

  • @mariaen8394
    @mariaen8394 2 ปีที่แล้ว +1

    Thank you for sharing your tips so clearly.

    • @FirmLearning
      @FirmLearning  2 ปีที่แล้ว +1

      Thank YOU for watching Maria, much appreciated! Best, Heinrich

  • @robertocatalinoperezllanes7050
    @robertocatalinoperezllanes7050 3 ปีที่แล้ว +1

    It is really important to write properly to convey ideas and get support in organizations

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Yes, I fully agree. Thanks for watching Robert! Best, Heinrich

  • @ajb229
    @ajb229 3 ปีที่แล้ว +2

    Agree with everything. I am going to run a training session for my team about good business writing and will borrow some of this structure :)

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Great to hear the material is helpful. Lots of success for your training session! Best, H

  • @ska90bi
    @ska90bi 3 ปีที่แล้ว +1

    Great as always.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Great to hear that, thank you Sebastian! Best, Heinrich

  • @jeffhoward2417
    @jeffhoward2417 3 ปีที่แล้ว

    Thanks for the video. I am starting a new assignment and briefing the CEO on my approach. I think I will use it and see what happens during that intro meeting.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Glad it was helpful! Thanks for watching the video Jeff!

  • @judyl.7811
    @judyl.7811 ปีที่แล้ว +1

    2:20 Situation - Complication - Solution is a commonly used framework for introductions.
    situation: Uncontroversial statement about the situation the organization is facing, the status quo.
    this is to captivate and put common grounds with audience.
    3:35 i.e. the profit margin of our company has been steadily declining over the last 5 years.
    5:50 complication: introduction of a factor that makes the situation worthwhile of our attention, including a question.
    ... ??
    6:50 the book, the pyramid of principle.
    8:20 the last part of complication is always a question.
    9:15 the solution aspect.
    9:40 solution: key proposition/ solution that we bring forward, also highlighting the structure of the document to come.
    12:40 in this way, you can build an informative and also captivating introduction. also this way is also excessively in consulting.

    • @FirmLearning
      @FirmLearning  ปีที่แล้ว

      Thanks for writing all of these Judy :)

    • @judyl.7811
      @judyl.7811 ปีที่แล้ว

      @@FirmLearning thank you for providing these very useful contents. I put notes so as to remember, I will join a boutique consulting soon in ffm and I hope to leverage your valuable insights ;)

  • @robbin-janhaar3025
    @robbin-janhaar3025 3 ปีที่แล้ว

    Great stuff, Heinrich.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Thank you for watching Robbin-Jan!

  • @Osuruktan_teyyare
    @Osuruktan_teyyare 2 ปีที่แล้ว +2

    Hi Heinrich, great video as always. I also use Problem, Action , Result, especially in interviews .What do you think is a good method to use in presentations? How should be a presentation for a success story structured?

    • @FirmLearning
      @FirmLearning  2 ปีที่แล้ว +3

      Hi Evo, for personal impact interview type of situations, I would agree with you that your framework will work quite well! STAR (situation task action result) is also frequently used, though that seems just to be a variation of your structure. Best! Heinrich

  • @Gorlenius
    @Gorlenius 3 ปีที่แล้ว +2

    Great video

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Thank you for watching! Best, Heinrich

  • @olipop84
    @olipop84 3 ปีที่แล้ว +2

    Thanks for another great video. While I understand the structure, I’m not so clear that looks like when tied together in the full document. Can you share where I could find examples of a complete document where this framework is applied?

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +2

      Hi Oliver, the general idea is to use this as an introduction in the beginning of the video, and then transition into the main part following top-down communication / pyramid principle. If you read the book "Pyramid Principle" you will find several examples. Will definitely also expand on related concepts in future videos. Best! Heinrich

  • @martinsjrslevkhamphoukeo8129
    @martinsjrslevkhamphoukeo8129 3 ปีที่แล้ว +2

    Great video again Heinrich! Thank you 🙏. How about include book recommendations from time to time. I am sure McKinsey recommends its employees certain books, and I am sure you must be a vivid reader yourself. Curious which books you are reading or can recommend. Danke

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +3

      Hi Martin, this is a great idea. Actually planning to create a video about this in the future so stay tuned. In the mean time, check out my link with book recommendations in the video descriptions :) Best, Heinrich

  • @mikhailzhiltsov2038
    @mikhailzhiltsov2038 3 ปีที่แล้ว +7

    Hi Heinrich,
    Many thanks for a useful content! It is important for working professional also. I am looking forward a continue video.
    The Pyramid Principle is great book to study MECE Principle and writing structure.
    Could not you pay attention for business/formal e-mail writing, please? May be some templates or writing cliche?
    Guys, if you also going to improve email writing, just mark 'like' this comment.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Hi Mikhail, thanks for your comment! Yes agree that writing concise e-mails is also an important skill to be mastered. Stay tuned, might pick this up in future videos! Best, Heinrich

  • @seestahaciendotarde
    @seestahaciendotarde 3 ปีที่แล้ว

    I’m usually called the situation, complication, question as “Background, business challenges, solution”, this is always my first slide. Even before the agenda slide.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Thanks for your input and supporting the channel! :)

  • @robh.3177
    @robh.3177 3 ปีที่แล้ว +1

    Hi Heinrich,
    thanks for that valuable content. The duration of the video is perfect for lunch time.
    Indeed one of my project lead advised me to use exactly that framework for preparing a sales presentation to show to the client.
    Especially the examples will help me a lot for the next business presentation I will prepare.
    One question about this framework I am constantly asking myself.
    Wouldn’t a „correct“ usage of the pyramid principle start with „solution“ in first the place.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +2

      Hi Rob, thanks for sharing! Always great to hear that other people are using this as well! The point to understand is that this framework is only to be used for the introduction / the initial bit. Then after you introduced the "solution" you can go full top-down and pyramid based on that! This is also what Barbara Minto - the "founder" of the pyramid principle - recommends! Best, Heinrich

  • @jacobs8102
    @jacobs8102 3 ปีที่แล้ว

    This is essentially an analytical storytelling technique. I believe it could be of good use in marketing. eg. content that is engaging with a client in form of short 1-3 minutes video. any thoughts on that?

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Thanks for watching! I agree that these techniques could be replicated in many spheres.

  • @ygonz0427
    @ygonz0427 3 ปีที่แล้ว

    Thanks for the great video, Heinrich! Would you use this framework in email communication as well, or would you use exclusively top-down communication combined with an argumentation group or an argumentation chain in an email (like you explained in your PowerPoint class)?
    Sometimes I'm thinking whether I should explain the problem/situation to the recipient (leadership) if they are not familiar with the problem at all before I suggest the solution (key message) in emails.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      I am glad you enjoyed the video! I believe every situation is unique and should be dealt with as such.

  • @vickykumawat5991
    @vickykumawat5991 3 ปีที่แล้ว

    Hey ❤️
    I just love your video.
    I am very much interested in working as a management consulting.
    Can you make video on which is best course, degree,MBA or any other program that will be best for these job.
    Please make a detailed one 🙈
    Thanks ❤️

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Hi Vicky, I am so glad that you enjoyed it! I have recently completed a LinkedIn post on this so go over there and have a look!

  • @donpromillo5019
    @donpromillo5019 3 ปีที่แล้ว +1

    A fellow Club Mate consumer! I knew it.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Indeed drinking this probably a little bit too much ;) Best, H

  • @BMason1313
    @BMason1313 3 ปีที่แล้ว +1

    The video won't play. Super weird other video's do.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Hi Bradley, that indeed sounds weird. @Others, please comment here as well if the video does not play for you too. Best, H

    • @BMason1313
      @BMason1313 3 ปีที่แล้ว

      @@FirmLearning Apologies, I tried another device and the video is playing perfectly. Thanks for the message 😊

  • @ali-om4uv
    @ali-om4uv 3 ปีที่แล้ว +1

    I have to disagree as the core of any introduction/ abstract in a scientific scenariosis is missing......you need to Summarize if others have tackled a similar questions already and what new idea you bring to the table. This necessary reflection ist often missing in a consulting context IMHO.

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +3

      Hi, fully agree that making your "contribution" salient is very common and important in academia. This is from my experience not regularly done in business writing though. This also makes sense given that business reports usually do not have the ambition to broaden the frontiers of scientific research. Best, Heinrich

  • @radonsmith4386
    @radonsmith4386 3 ปีที่แล้ว

    Introduction:
    Situation
    Complication
    Solution

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว

      Would suggest to start with the Situation :) Best! Heinrich

    • @radonsmith4386
      @radonsmith4386 3 ปีที่แล้ว

      @@FirmLearning ahh yes, strong suggestions :)

  • @pepinilloloko2918
    @pepinilloloko2918 3 ปีที่แล้ว +2

    7:16 "confidential"
    *Shares it with +100k subscribers

    • @redro111
      @redro111 3 ปีที่แล้ว

      Corporate template. You will find the same overview in the book. 😉

    • @FirmLearning
      @FirmLearning  3 ปีที่แล้ว +1

      Fair enough 😅 just used my standard template ;) - Thanks for watching! Best, Heinrich