What I don’t understand about not allowing gaming in GW stores is one somebody that you recruited goes to a LFGS to play, and they realize they can get GW official kits at a discount along with proxies and 3-D prints. They’re never gonna buy directly from you again and they might not even buy your products at all.
@@mogwaiman6048 The point he's making is that GW are purposefully undercutting their monopoly by letting 3rd party vendors sell Warhammer at lower prices than GW stores and be right next door. You'd think with a monopoly, GW would make it more expensive for 3rd party shops than the actual GW shops so people are incentivised to buy in GW.
@@trajanthegreat2928 It lets GW products reach geographic locations they otherwise might not, and helps encourage and build local communities that lead to more people buying more stuff. GW also doesn't have to pay for more Warhammer stores which come with overhead costs.
They could compete, if they offered extra services. Like a space to spray models bought in the shop. Use of shop paints, training to paint, a bits box, model storage, and dare I suggest selling individual sprues or even breaking up sprues to purchase individual models...
Hi North, so thankful your doing this. For me its the best channel on youtube. I do find myself listening ALL the freaking time. You are not just an ear-bug when im painting anymore, your voice is in my ear when im cleaning my house, fixing my car and also gardening....need to look into this "voice-addiction". But: well done North, keep the episodes comming.
I agree that GW doesn't know what their store identities are supposed to be right now. They run them like they are recruitment centres but they put pressure on the staff like they're supposed to produce the majority of retail numbers. Unfortunately, Canada has many trade stores in every city. There is no way for "Warhammer" store to compete. In truth, I only go to GW for promotions or exclusive product. Pay where you play. GW doesn't even have in-store gaming at most locations so it is fooling for parents to spend their money at GW but be forced to play elsewhere when every trade store has both with cheaper prices.
Really shows how much your mileage may vary with the sort of people you encounter in the hobby- I've met some horrid 40k players but nothing, NOTHING compares to the arrogant wankers i've encountered playing War Machine/Hordes in the south east of the UK
lol same location. I’d say for myself as a fairly neurotypical seeming nerd it’s always been the magic players that are the worst. Warhammer fans at least local to me have been the most welcoming.
*tinfoil hat on*: what if i told you the GW store next to the trade account serves as a poster of the hobby, showing off a flashy brand with lush and well tailored shelf layouts (brand standards are easy to enforce in your own store while you have limited control over the display of the trade account) while also becoming the anchor for the price proposition for the hobby. Customers then see the hobby, see the flashy art and when they see the GW store prices they go "sure, it's ok value, look how cool everything is" but then go to the other shop and go "oh wow the same cool things AND CHEAPER!!!!" and proceed to buy like mad lads thinking they got a bargain deal. GW head office sells product anyway, maybe even more then if both stores had the same price, due to a fake (is it fake tho?) feeling of the customer that they get really good value by buying at a discount. Also 2 places you can find a last pot of nuln oil in case you spilled it 😅
this, i believe, is exactly why GW swapped to allowing trade accounts a few years back and it works. It keeps GW's self-imposed "elite hobby" visage whilst convincing people of good deals on something that is already 4 times more expensive than it should be
The guy who works or worked in Blackpool games workshop was great always made everyone feel welcome and he'd always come ask what you're looking for and have a good 10 minute chat with you
sometimes i do find it a shame, i dont mind buying from my local GW as the staff are super nice and helpful aswell as games being allowed in store. (newcastle central) i do fully understand people who buy 100% thrird party because GW prices are ridiculous more often then not. just last week i was painting my warhound in store and had a great day out talking to staff and the other hobbyists.
They dont want the financial liabilities of stores. Leave that to the FLGs to deal with. They csn sell everything else through their website and third party websites. Free advertising will be done by eager TH-camrs in exchange for a box of figures. That's my theory.
I play warmachine and battletech and they do have a bit of playerbase cross over with 40k but is definately different. Warmachine players: generally well to do tech worker I.T. nerdy type who works at like nvidia or intel or the government. Battletech: 1980s-1990s military older men who are a bit more on the serious side but not rude in any way.
Interesting GW piece. I had been told elsewhere by another GW store employee that GW's customer service was sufficient to negate the higher prices but, beyond a couple of pots of paint or the occasional impulse purchase, I simply cannot ignore the 20% discount offered elsewhere. This is especially true when spending on multiple models where the discount is enough to cover, essentially, a free model. It's just a shame that these independent discounters aren't able to carry Forgeworld kits as well (typing this while trimming a Xiphon Interceptor)!
I feel like a good way to fight against trade accounts would be to have one product a week with a 30 maybe 40% off so that people who play will want to come in and check which product is cheaper that week and it will also help parents come and check in to see if they can find a good deal and if not maybe they will just buy something anyway. Also this is a clear show that they are not managing their trade stores well like you said at the end.
Instead of blaming the trade account store for GWs crap business policies, maybe shine a bit of that light over on GW and show them that their sales policies are complete crap.
Warmachine and Battletech do have overlapping fans with Warhammer but as with any game in an area once people are playing it it creates a positive feedback loop, this is why you'll see oddities like the fact that in Quebec there is a very active HeroClix scene about a decade after that died out in the rest of North America. Knowing different FLGS across Quebec, Ontario and New England I have an idea of the size of place that store is if the 2000$ minimum GW stock was too much and can say that for a place that small it is the right call to focus on Battletech and Warmachine. On this side of the pond being games that don't include GW products is more then viable, and frankly given the nature of things probably a good idea given the direct competition you have vs if you didn't, and while most would argue you could expand to include it by the time it gets worth it over having a different game or space dedicated to Gunpla, books, manga or a bubble tea stand (yes that's a common thing because it works even some of the larger chain stores do it now) you eventually get to the point where adding it is just a formality after you've added everything else. It's not like in the UK where it's required, though if you are in a hole far away from any GW store and any FLGS that does have them then it may be worth it to be the guy who does in an untapped market.
Something ive been wondering as a new 40k player in canada. Why are independent stores able to sell models at such a massive discount? It should be the other way around. Warhammer or Games Workshop should sell less than independent stores.
As for wanting to be a recruitment center. I went in to buy some combat patrols for myself and two friends (warhammer store is 4 hours away), but i ended up turning away because it was $200 per patrol. Where as online i can get them for $165 per patrol. Even looking at some stand alone units which run at the store for $100 are only $80 online. It doesnt make sense. Ill never buy from them directly.
Question for any ex GW retail managers: If I go into a GW store and order stuff from their terminal (from the GW website), and pay cash to the store, does the store get to count my order for their weekly turnover numbers?
hearing this and a few other stories like it leave me with a small ammount of respect for trade account stores that don't discount gw products when they are on the same bit of road as a gw though as a customer i will still go where the discounts can be found
Hentai and furries have ruined so many good art posting websites ... DeviantArt and similar ones used to be good. Sadly now they are rotten nests of idiocy
What I don’t understand about not allowing gaming in GW stores is one somebody that you recruited goes to a LFGS to play, and they realize they can get GW official kits at a discount along with proxies and 3-D prints. They’re never gonna buy directly from you again and they might not even buy your products at all.
They already made wholesale profit on the items being sold elsewhere.
Literally had barely dipped my brush into my paint, and got the notification. This Friday is all coming up Milhouse!
I have never understood GWs prices being the highest, On what planet could you compete with any other vendor of your own products its insanity.
they're a monopoly.
Whole reason I've never gotten into it. I just can't justify it in my head.
@@mogwaiman6048 The point he's making is that GW are purposefully undercutting their monopoly by letting 3rd party vendors sell Warhammer at lower prices than GW stores and be right next door. You'd think with a monopoly, GW would make it more expensive for 3rd party shops than the actual GW shops so people are incentivised to buy in GW.
@@trajanthegreat2928 It lets GW products reach geographic locations they otherwise might not, and helps encourage and build local communities that lead to more people buying more stuff. GW also doesn't have to pay for more Warhammer stores which come with overhead costs.
They could compete, if they offered extra services. Like a space to spray models bought in the shop. Use of shop paints, training to paint, a bits box, model storage, and dare I suggest selling individual sprues or even breaking up sprues to purchase individual models...
"we need to treat stores like recruitment centres and nothing more" - isn't that logic exactly what got you here?
I remember the Red Ring of Death, a heat trapping design combined with cheep solder made for good times . . . 😉
Hi North, so thankful your doing this. For me its the best channel on youtube. I do find myself listening ALL the freaking time. You are not just an ear-bug when im painting anymore, your voice is in my ear when im cleaning my house, fixing my car and also gardening....need to look into this "voice-addiction". But: well done North, keep the episodes comming.
I agree that GW doesn't know what their store identities are supposed to be right now. They run them like they are recruitment centres but they put pressure on the staff like they're supposed to produce the majority of retail numbers. Unfortunately, Canada has many trade stores in every city. There is no way for "Warhammer" store to compete. In truth, I only go to GW for promotions or exclusive product. Pay where you play. GW doesn't even have in-store gaming at most locations so it is fooling for parents to spend their money at GW but be forced to play elsewhere when every trade store has both with cheaper prices.
I cannot believe the evangelion guy wasn't banned from the shop, imagine ever showing your face again after that.
This will be a nice accompanyment to me finishing my neurotyrant.
"Humid 7-11 toquitoes" ☠️
Really shows how much your mileage may vary with the sort of people you encounter in the hobby- I've met some horrid 40k players but nothing, NOTHING compares to the arrogant wankers i've encountered playing War Machine/Hordes in the south east of the UK
They have Iron Kingdoms in the UK?
lol same location. I’d say for myself as a fairly neurotypical seeming nerd it’s always been the magic players that are the worst. Warhammer fans at least local to me have been the most welcoming.
Warmachine wanker here, I apologise for my compatriots, we aren't all like that
*tinfoil hat on*: what if i told you the GW store next to the trade account serves as a poster of the hobby, showing off a flashy brand with lush and well tailored shelf layouts (brand standards are easy to enforce in your own store while you have limited control over the display of the trade account) while also becoming the anchor for the price proposition for the hobby. Customers then see the hobby, see the flashy art and when they see the GW store prices they go "sure, it's ok value, look how cool everything is" but then go to the other shop and go "oh wow the same cool things AND CHEAPER!!!!" and proceed to buy like mad lads thinking they got a bargain deal. GW head office sells product anyway, maybe even more then if both stores had the same price, due to a fake (is it fake tho?) feeling of the customer that they get really good value by buying at a discount. Also 2 places you can find a last pot of nuln oil in case you spilled it 😅
this, i believe, is exactly why GW swapped to allowing trade accounts a few years back and it works. It keeps GW's self-imposed "elite hobby" visage whilst convincing people of good deals on something that is already 4 times more expensive than it should be
The guy who works or worked in Blackpool games workshop was great always made everyone feel welcome and he'd always come ask what you're looking for and have a good 10 minute chat with you
sometimes i do find it a shame, i dont mind buying from my local GW as the staff are super nice and helpful aswell as games being allowed in store. (newcastle central)
i do fully understand people who buy 100% thrird party because GW prices are ridiculous more often then not.
just last week i was painting my warhound in store and had a great day out talking to staff and the other hobbyists.
I'm not far from there I'll have to pop in there sometime
They dont want the financial liabilities of stores. Leave that to the FLGs to deal with. They csn sell everything else through their website and third party websites. Free advertising will be done by eager TH-camrs in exchange for a box of figures. That's my theory.
I play warmachine and battletech and they do have a bit of playerbase cross over with 40k but is definately different. Warmachine players: generally well to do tech worker I.T. nerdy type who works at like nvidia or intel or the government. Battletech: 1980s-1990s military older men who are a bit more on the serious side but not rude in any way.
Interesting GW piece. I had been told elsewhere by another GW store employee that GW's customer service was sufficient to negate the higher prices but, beyond a couple of pots of paint or the occasional impulse purchase, I simply cannot ignore the 20% discount offered elsewhere. This is especially true when spending on multiple models where the discount is enough to cover, essentially, a free model. It's just a shame that these independent discounters aren't able to carry Forgeworld kits as well (typing this while trimming a Xiphon Interceptor)!
I feel like a good way to fight against trade accounts would be to have one product a week with a 30 maybe 40% off so that people who play will want to come in and check which product is cheaper that week and it will also help parents come and check in to see if they can find a good deal and if not maybe they will just buy something anyway. Also this is a clear show that they are not managing their trade stores well like you said at the end.
ah, but then GW ruins its self-percieved elite hobby visage
Instead of blaming the trade account store for GWs crap business policies, maybe shine a bit of that light over on GW and show them that their sales policies are complete crap.
Hey, can you break the videos into sections or timestamps?
Warmachine and Battletech do have overlapping fans with Warhammer but as with any game in an area once people are playing it it creates a positive feedback loop, this is why you'll see oddities like the fact that in Quebec there is a very active HeroClix scene about a decade after that died out in the rest of North America. Knowing different FLGS across Quebec, Ontario and New England I have an idea of the size of place that store is if the 2000$ minimum GW stock was too much and can say that for a place that small it is the right call to focus on Battletech and Warmachine. On this side of the pond being games that don't include GW products is more then viable, and frankly given the nature of things probably a good idea given the direct competition you have vs if you didn't, and while most would argue you could expand to include it by the time it gets worth it over having a different game or space dedicated to Gunpla, books, manga or a bubble tea stand (yes that's a common thing because it works even some of the larger chain stores do it now) you eventually get to the point where adding it is just a formality after you've added everything else.
It's not like in the UK where it's required, though if you are in a hole far away from any GW store and any FLGS that does have them then it may be worth it to be the guy who does in an untapped market.
Something ive been wondering as a new 40k player in canada. Why are independent stores able to sell models at such a massive discount? It should be the other way around. Warhammer or Games Workshop should sell less than independent stores.
As for wanting to be a recruitment center. I went in to buy some combat patrols for myself and two friends (warhammer store is 4 hours away), but i ended up turning away because it was $200 per patrol. Where as online i can get them for $165 per patrol. Even looking at some stand alone units which run at the store for $100 are only $80 online. It doesnt make sense. Ill never buy from them directly.
Love the cozy 🔥 fireplace 🔥 . . .
Question for any ex GW retail managers: If I go into a GW store and order stuff from their terminal (from the GW website), and pay cash to the store, does the store get to count my order for their weekly turnover numbers?
Yes. If you pay for the order in the store.
@@northernexile cheers. Just wanted to support my local store (Preston).
I’m enjoying the fireside vibe
The Lancer, one of greatest weapons in gamedom ! ! !
Warhammer stores are just recruitment stores especially if trade accounts are online
hearing this and a few other stories like it leave me with a small ammount of respect for trade account stores that don't discount gw products when they are on the same bit of road as a gw though as a customer i will still go where the discounts can be found
Moment I saw the title, I knew this would be fabulously spicy! 🤟
Ha, Asuka boys, everyone knows Rei is best girl 😂
OMG who what why have I been banned from your Discord....something something and ppl were caught in the cross fire.
Yeah the mods are banning and they removed that rpg community thing.
The 1984 crew back at it again
I would like to hear some good shop lifter stories from FLGS's and Game Workshop stores!
I have some good shop lifter stories.
Stop stealing bro your not cool
My stories involve catching shop lifters@@Balboainc
Hentai and furries have ruined so many good art posting websites ... DeviantArt and similar ones used to be good. Sadly now they are rotten nests of idiocy