very well explained ..in IT SERVICE MANAGEMENT ..CUSTOMER DELIGHT SHOULD ALWYZ B PRIME FOCUS ..TO INCREASE VALUE TO THE CUSTOMER..EMPLOYEES WORK HARDER IF THEY FEEL APPRECIATED,MOTIVATED AND PAID WELL..SIMPLE FORMULAE FOR ANY ORGANIZATION TO STAY ON TOP ..
Such approach is really good, Hard to find such company where Employee FIRST approach than CUSTOMER FIRST.
very well explained ..in IT SERVICE MANAGEMENT ..CUSTOMER DELIGHT SHOULD ALWYZ B PRIME FOCUS ..TO INCREASE VALUE TO THE CUSTOMER..EMPLOYEES WORK HARDER IF THEY FEEL APPRECIATED,MOTIVATED AND PAID WELL..SIMPLE FORMULAE FOR ANY ORGANIZATION TO STAY ON TOP ..
It is the first time that I work in a company that is thinking in me.
I'm here for my assignment lol
GREAT
very descriptive thank for sharing