Are Hersheypark's Operations Really Good or Really Bad?
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- เผยแพร่เมื่อ 21 ก.ย. 2024
- Today we're at Hersheypark to visit each of their coasters to find out how fast the associates can dispatch those trains! And well...some do it better than others...
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As a HersheyPark ride operator, some more information:
Storm Runner may have a slower dispatch as you cannot send the train until the other train has returned to the station, which can be inconvenient at times when the other side is delayed. Skyrush has very picky restraints, and 32 of them too, not to mention the confusing exit on the same side. Fahrenheit will always be fast though, because us employees like to push for over 50 dispatches in an hour if possible (it's challenging). There are a lot of circumstances though, such as international employees, just slow workers in general, large guests to deal with, or people who do not remove loose articles (had to take a man off Fahrenheit becuase he wouldn't take off an eagles hat). It's a great park though with coasters that cater to everyone, from family coasters like Blazer, Comet, and Looper, to the highly intense Skyrush and Storm Runner
Agree, also a ride op here!!
In general would you say working at Hershey Park is worth it? I have been looking for a job. What is the staff team like, etc.?
I used to be an operator.. since moved over to scheduling but overall rides like Looper, Wildcat and Lightning Racer are easy to dispatch quickly but the best you can do with Skyrush is stutter stops
@@gabehall132 Thank you for letting me know this. Do you by chance know the age for operating a roller coaster?
@@BryceBladen 18 years
Sidewinder isn’t that long it was that long in the video because a kid wussed out
pennsylvania amusments i noticed that too lmfao
@@Ramon-fv6be so did I
Lol what a wuss the ride isn’t even that scary it just feels weird lol
THANK YOU That shouldn't have counted
Ride always breaks down anyway, not worth it imo
I love how Wildcat's brake run sounds like clubbing baby seals.
Dying Dolphins actually 🐬
if they add a fake sound like that at the end of Revenge I will be SO happy. the ops knew, the park knew. they mentioned it in the station before riding. "guess what animal the brake run sounds like".... so they learned to embrace it. I hope they put a nod to it in the RMC conversion.
NOW GET READY....
HERE WE GO
AHHHHHHHHHHHHHHHHHHH
After going I never wanted to hear those words again
Then I get a heart attack yay fun
dayday Lacey “dispatch”
Ah sh*t, here we go again
My music taste = coaster studios operations videos music
You have a terrible taste in music
@@coasterbot how dare. Kevin MacLeod makes absolute bops. Royalty free bops nonetheless but still!
COASTER BOT hey there bud let’s not bash those quality royalty free bangers
Alyssa Lungociu Person: so what kind of music do you listen to?
Me: it’s...complicated
I watch the older videos (before the new music) for the music.
I'd cut skyrush some slack because of people having to enter and exit on the same side of the station.
ThatIntaminGuy that is a good point. Definitely doesn't help.
@Max Kepler You do realize they couldn't build an exit on the other side right? Comet is literally right on the other side of that wall so it wouldn't be a feasible option.
@Max Kepler If they added a flight of stairs or a ramp on that side of the station it would have to go behind the ride op booth like how Great Bear's exit does.....even then building a path there would still be very inconvenient given Comet is literally RIGHT there.
@Max Kepler Even with all that thought processing its still not as convenient as simply having the exit on the same side as the entrance, that way they don't need to do anything fancy or tricky...just for an exit.
It isn't that big of a deal tbh. Its not too big of a hassle with exiting the ride.
ThatIntaminGuy
What they should have done is a Offload and Onload station. Like TTP. It would make it go faster, and they have the room. The only downside would be needing probably one more attendant.
Out of the 21 different parks I’ve visited, HersheyPark is definitely my favorite! They truly have something for everyone, and that is what I love about Hersheypark
Dang lucky. I've been to 5 or 6 parks... So do you have around 160-190 credits than?
ReneGang Fan I currently have 111 credits
@@themeparkguyproductions hmm okay. I was just figuring each park averaged about 8 coasters, but yaeh 5 -6 is more realistic
I'm glad you do, because its great working there too. Most people there only think of it as a starter job, but seriously, I think working at an amusement park is super cool!
Hershey is a nice park b it Thier season pass prices have gotten a little high for a 1 park pass
I live for that montage music
The never music isn't good. I wish it was just these 3 songs still.
So I had fun calculating the real capacity of the rides (with the dispatch times of your video):
- Trailblazer: 2 300 pph (That is super fast!)
- Storm Runner: 640 pph (only if it was running one train)
- Sidewinder: 390 pph (a kid was removed from the train)
- Laff Trakk: 720 pph
- Lightning Racer: 1 170 pph (if one side only is used with two trains)
2 340 pph (if two sides are dispatched at the same time with two trains on each layouts)
- Wild Mouse: 760 pph
- Wildcat: 1 310 pph (with two trains)
- Fahrenheit: 655 pph (with three trains)
- Great Bear: 900 pph (with two trains)
- Sooperdooperlooper: 630 pph (with two trains)
- Comet: 635 pph (with two trains)
- Skyrush: 820 pph (with two trains - also a guest was unable to ride and had to be removed from the train)
great detective work! Interesting stuff!
@@CoasterStudios Thanks alot, so if you start the stopwatch when the train leaves the station and stop it when the next train leaves the station, my next capacity calculation would be more accurate. Btw, keep up the good stuff! ;)
Are you able to calculate Fahrenheit's capacity with two trains running? It actually runs more efficiently that way since you don't have to wait for the last train to get out of the cobra roll before dispatching.
@@davidhilker5925 So for a two trains operation with a 60s dispatch time Fahrenheit will get a capacity of 350 pph
haha you know the operations on a ride are slow when the verdict is oof 😂
Evil Savage Stingy gay
Skyrush is the only one with consistently bad dispatches. I don't know how some people fit in those terrible restraints. I'm really tall but only a little chubby and they have to squeeze me in there every time. I've seen people that are easily 300 pounds ride. I don't get it lmao.
Waterwurl Boi it’s cause people have to enter and exit on the same side of the station
I've seen Fahrenheit within pretty consistently bad dispatches. That's why it's always stacked.
@@amymelhorn8701 yeah Fahrenheit is the second worst. It's the ride ops fault most of the time. I timed it like Taylor does last time I went and got 3 two minute 30 secondish dispatches in a row when I was in the station building.
Which is really disappointing because the average ride ops at Hershey are generally really fast
Skyrush’s dispatch is pretty long because the ride ops have to provide optimal thigh crushing
These videos are so fun to watch, even though I know I wont go to half of these parks, ever. Lol
Wow the new restraints on SideWinder looks comfortable. I havent been to Hershey in years. I went back in '08' and feel like i need to revisit my favorites. For some of the rides at all of these parks. I kind of blame the passengers because some of them being book bags and junk with them through the que lines. I hate waiting for someone to put there stuff away and checking pockets. Like what were you doing in the lines all this time.
they're more comfortable but at the end of the day it's still a vekoma boomerang
@@joeyg6267 True. Can never forget that. 😂.
I got to ride Sidewinder last year. I've ridden three Boomerangs, and Sidewinder's definitely the best one IMO.
I’m a ride supervisor at Hershey Park and I feel like you understand why some dispatches take longer than others but I feel like it’s all relative. If guests checked to see if they fit before attempting to ride, we would have a much faster dispatch time on Skyrush. The sidewinder assessment was by far the most unfair since you can see the operator communicating with a scared child and they had to let them off. Just consider all the variables when you label things as “ouch” or “oof” because we are really doing our best to have an enriching experience for our guests.
Hello, former Hersheypark Ride op and supervisor here. I can explain a lot of the timing on these rides with the safety protocol for them. For example the storm runner, one train can't leave the station until the other is back and being loaded and before you send it you must check all tracks are in position to send and receive the train. I would recommend riding multiple times to get and average as well, since things like phone calls, supervisors talking to ops and guest issues can make dispatches take longer. Also 2 mins for Storm Runner is about average unless you have a fast crew with no outside influence.
Maybe the Storm Runner time wasn’t great, but it’s worth remembering that this ride has two platform sides, so while one train is loading, the other train is heading out.
And by contrast, that Laff Trakk dispatch time was great, but the capacity of the ride in general is still terrible, resulting in ridiculous lines.
We need this series back. So much has changed in park management in lots of parks since 2018. Also record at least 5 dispatches and report the average.
I LOVE THE OPERATION VIDEOS!! Also, I LOVE THE WHEN YOU PUT OOF AS ONE OF THEM XD
Y'all Wild Mouse may have flawless dispatch time but it always gives me anxiety trying to get in the car 😂
The dad on Comet is THE definition of GP, trying to pull down the restraints. GP DAD
Hey he wants the ride to have a fast dispatch and a high throughput. My kind of GP
My prayers have been answered! Thank you Taylor for making this vid for us!
Great Bear was by far the slowest dispatch I’ve seen on any coaster I’ve been on, the time you recorded for this video was actually faster than I’ve experienced
yeah, it runs 2 trains all the time, yet stacks every single cycle. you'd think they'd aim to dispatch when train 1 hits brakes, not when it's been stacked for over 60 seconds. It's got such a long brake run... they should really be able to get train 2 out before train one makes it all the way back to the station.
Just a pointer...... Guest storing their loose items and bookbags should not be included in a bad dispatch. The sync part, you are correct! Too many variables in this video. Cool to watch tho!
I have visited Hershey so many times because it’s my home park. Here are my opinion about the dispatch times
Comet - Usually does well
Skyrush - May be one of my favorite roller coasters of all time, but GOD THE OPERATIONS SUCK ON THIS ONE!
Sooperdooperlooper - Great
Great Bear - Not bad
Trailblazer - Good
Storm Runner - More on the sluggish side but not as slow as others
Sidewinder - Usually slow
Fahrenheit - Solid
Wildcat - Good
Wild Mouse - Quick
Laff Trakk - Same as Wild Mouse
Lightning Racer - Good
For sidewinder, storm runner, and sky rush, I understand that it would be a bit longer because they’re high intensity roller coasters, they need to make sure that people are extra safe
Outta my home-park, outta my home-park! Spirits be gone from my home-park!
Great operations video of Hershey park I thought that Lightening Racer would have had one of the slower dispatch times and Skyrush would have had one of the fastest, but to my surprise it was quite the opposite, anyways keep the operation videos coming they are some of my favorites.
Ok, sidewinder was probably only that long because it looked like someone was having an issue. It’s probably much shorter when everything is in check.
4:32
O O F
*Laughs in Robux*
Been waiting for this for a while!!!!
I mean I work at a theme park and most of the time the reason we dispatch slow is because people faff around putting their bags away once the gates are open. It's more to do with actual guests not the park operations lol
You'll have to do an updated one in the near future since Candymonium was built, Sidewinder is now Jolly Rancher Remix, and Wildcat closed and will likely get RMC'd.
I'll keep it simple for candymonium time 2: something, verdict: how it's a B&M hyper, proof the CPU in back of station that shows time and always caps at 120😂. But really, when 3 trains are on the 4 minute brake run is frustrating at best, 2 trains on Candy during candylane is so much better
@@cpdragster420 I agree it seems the dispatches are far to slow for a coaster with three trains. I sometimes think the only reason they run it with three is to have all three types of candy on the track.
Bout time, but I bet skyrush has a bad one due to the station design
Yes another operations video😀😀😀👍🏻👌🏻
hey guess what......
The bills won
hey remember when you blew that lead to the Steelers
Jar Jar Binks Shhh
@@bcfcbeast-jw it fine cause I'm a ravens fan
I’ve been on wildcat and I came off with a headache. I hope they do a massive retracking by the company who built it (GCI) or a I-Box treatment by RMC. I do understand that it’s GCI’s first woodie and first ones are the introduction.
Well it's closed now and might be an RMC
@@randomtraveler9854it is a RMC now
I was there a few weeks ago and the employees did an awesome job!!! The app said the line for Candymonium was 90 minutes, and I was on the ride after 20. Fahrenheit operators also did a great job! Laff Track was the slowest one that I saw, and I rode every coaster in the park that day
There was this one person on skyrush who did really fast operations
Not surprised that Thigh Crush takes so long because the ride-op wants to be a stapler.
Yes. I've been waiting for this video. Thanks Taylor. Hersheypark is my former home park. Now I live in Orlando, Florida my home now is Magic Kingdom.
5:44 you could see that dudes restraint come down significantly after the ride op pushed it. I pray for his thighs.
This park has the worst operations out of every park I have ever been to in my entire life! Originally from the Philly area but never been here, I was visiting family and wanted to make a trip out here to experience their coaster lineup! I now live in Michigan and my home park for context is Michigan Adventure! Travel quite a bit to cedar point, kings island, and even Dollywood, but hersheys lineup was so great and just opened candymonium, so had to make a stop. I bought the skip the line pass and pretty much half the rides were down during the day. I did not have the unlimited pass, rather the one time skip, and I had already scanned my wristband to ride storm runner, and than not a minute later it broke down. I said to the, I can only imagine stoned teenager at the merge point between the two lines, I already scanned my wristband, so what now? He said, just come back when and if it reopens and I will let u through. Problem solved right? It reopened not 5 minutes after we left the line and the staff changed completely! I had to explain what had happened to a new staff member at the merge point and he told me that I should’ve waited and had the ability to wait and was not listening to what I was told!!!! I explained I had traveled a long distance and paid a fortune for the wristband and I needed to speak to a supervisor. He hesitantly explained where I needed to go to express my complaint, and at that moment a guest in the regular line offered to give him his pretzel to let me through and he accepted lol. So apparently I should’ve went down the fast track with a pretzel instead of this expensive wrist band! This park was awful! Thee worst operations of any park I had ever been too! Terrible employees, with zero training! No employee interaction with guests!! No “how was your ride” when u return to the station! U pay Disney/seaworld/Dollywood prices to get in here and…..I don’t know why! I will give it a second chance at some point in my life but not even a RMC that’s opened half the time, is gonna bring me back anytime soon!! I’m embarrassed to have grown up here and experience the shakedown I did at this park! Never got to do skyrush which was closed for several months, even though they advertised it on the website as the headliner! Just garbage!!!!
Love hershey and will never leave it
is the new delicious Chocolate coaster ready yet? ;o
Next year
Yes
To be fair - Sidewinder's time was kind of sabotaged by the kid. Also, there's not an urgency with Storm Runner if the other train is sitting in front of the station. Beyond the slow load times, something else I'd be curious to know, HP seems to send so many empty seats out. I read on an FB group that they waste more time trying to fill empty seats vs losing the full capacity. If staffing were at optimum levels, could have an attendant assigning seats. It works great at Disney World.
I mean, sidewinder had that unsure kid on it, so I don't think that that time is entirely accurate. Still, great video!
I went on a pretty dead day, so all of the dispatches were pretty quick. Candymonium takes about 2 minutes, though.
When I was gp, I thought sooperdooperlooper was unsafe because it didn’t have over the should restraints (and went upside down)
Hershey is my home park! Thanks Taylor!
Love these videos
I have been waiting for this forever it’s finally here
An idea that I have for these videos: also rate the dispatches by the number of empty seats. From a capacity standpoint, I think that making sure that every last seat is taken will make the line go faster even if it makes the dispatch a little longer. The empty seats will really hurt me lines.
I am actually happy with the waiting time on some of them because the next one comes back
On sidewinder a kid got scared and got off, plus the sidewinder naturally takes a while to get on and off
I worked at HP for about 6 months in the games department and let me tell you, it sucked ass. The best part about it were some of my coworkers and 2 supervisors. They didn't have fans at all the games until the end of summer, and you weren't, by rule, supposed to play the game AT ALL while not working with someone. The coworkers were really nice because it's all a bunch of high schoolers and college kids, but I met some really nice people and the interactions with guests wasn't terrible. The overall coworker experience I rate a 5/10 because the higher up bosses all had a negative stigmatism about them and working conditions were unfavorable. Some supervisors were really nice though, some brought cookies in alot and you could go to the big arcade when it rained if they liked you, but the scheduling system was really shitty. The started having nights where the park closed at 1130 and midnight, so ofcourse people had to work until then right, but when I'm a sophomore and they scheduled me for a 430 to 1130 shift the night before the first day of school, so I just tried to call in and tell them, BUT THEY NEVER ANSWERED THE DAMN PHONE OR CALLED ME BACK. So I just didn't show up and eventually stopped emailing me schedules, so I assume I got fired, but I basically quit. Overall experience is 4.25/10
2 minutes 28 seconds? *o o f*
Only thing is for storm runner it takes a little longer cause they have to wait for the other car to go through the ride until they go so they sit there for a while versus Fahrenheit where you unload and load and go
1:05 DAT 🎂🎂🎂DOE 😆
When I was at Laff Track not long ago during Christmas Candylane, it did feel a little slow because of how they would get one car out, get another right near the entrance, and vice versa. Not SUPER slow but eh, I get why it goes that way.
Really cool video! I was at Hershey earlier this Summer and I had a terrible dispatch on back seat on Thighcrush. Several times whenever the restraints were down, they kept releasing them over and over for almost six minutes. I was mildly infuriated XD
This may be a stupid question, I haven't ridden a Wild Mouse in ages, as I recall, the train stopped for loading and unloading. Am I mistaken?
Been going here all my life, love this park. However the dispatches are always always hit or miss. Great video man!
Advice- DO NOT GO ON LAFF TRACK IF YOU DO NOT HAVE SOME FORM OF FAST TRACK!
I went on it with fast track and it still took forever, even though the ride isn’t that great. The cars are so tiny that you need to cross your legs to put the lapbar down. I could have gone on skyrush front row 10 times before you could get on Laff track once
Sorry that people feel that a dispatch is halted due to a guest size. I notice one saw a small child being asked to leave. These are not just a park rule the manufactures dictate who can or can not ride a certain ride for safety reasons. When a guest is to large for a restraint there is nothing that can be done, some manufactures do have 2 or 3 over size seats but if another guest is sitting there and refuses to move the ride attendant can ask the guest to wait for the next train. Height restrictions are followed for the safety of children. Have fun but be safe it's the HersheyPark way.
I tried to pause it at Comet to see who the employees were and I only saw my favorite supervisor 😂 I wish they had Cup Fusion open cuz the Cup Challenge was my favorite to op. Would've loved to see you do one on Cup Challenge or even Cup Fusion
I know I’m late but Great Bear usually is very quick for me. I rid it 5 times and each time it took around 45 seconds to get out of the station.
Bear seems dependent on the bag mob working itself out quickly or not. we try to give the person in the far seat all the bags, so that the other 3 can sit down right away..... not everyone does this. It can be a little worse on inverts because of all the people removing their shoes last minute... adding to the cross rush of people on the far side of the platform, of course mixed with the unloading trains bag mob.
My favorite park! Honestly from my last trip there in September, these are almost pretty much in line. Great Bear is definitely a little slower compared to others from what I noticed.
Also unrelated to the video, Wildcat was oddly enough a little more bearable recently in terms of the rough department. Could still be better off with a retrack though.
Wildcat has different parts of the ride re-tracked during the offseason.
A lap restraint coaster and a over the shoulder with belt restraint shouldn't be timed the same way. Where as one just gets checked by the car the other has to be individually checked which adds time.
Guys, you got a remember not all these roller coasters are one the same brand, too they are not all the same type of roller coaster so that’s why they’re going to obviously take longer.
Sidewinder:
Kid: exits ride
Mom: Why you leaving me?
Lol at 3:23 you can hear the wild seal on the brake run
I don't necessarily care how long it is, if it's constantly terrible thats one thing, but I'd rather they take their time and be safe
actually side winder wouldnt have took so long if tthe kid didnt chicken out
No way! You were at storm runner and I didn’t notice! I am the ride operator checking the restraints at storm runner! I’m the one checking the restraints next to the stairs
Hi Jewlia!
Hi!!!!
as a person who works at hersheypark. and knowing a lot of people in the rides department. it is not the operators fault more than half of the time. it’s usually the guests taking too long. it complaining about something. so. if you EVER disrespect my park again. you will get canceled. thanks :))
Yay you did HERSHEY PARK
If you ever go to Pennsylvania please go to Konobles it is one of best parks. I really like it. Thanks
Yeah for Skyrush, people have to exit and enter on the same side, so you have to wait for everyone to leave BEFORE you can open the gates, also, there are a lot of seats, like the Great Bear, and the restraint system is new and stupid. Some of the lap bars need to be rechecked over and over again, especially for particularly larger people. You check all the seats, then if the light at the back isn't blinking really fast then the operator has to check the screen behind them and call out the number of the seat that didn't quite go down far enough to be locked. If it IS a larger person, it takes a lot of strength to push it down. And if they simply can't ride, you have to unlock ALL the seats to get them out, and recheck the other seats again. Sometimes more than once per train, super annoying. Still my favorite to op, though. That or the triple towers.
Sorry I'm very late, but the last 4 times I went (yes, I have a season pass there) Skyrush was dispatched in 1 minute and 17 seconds, and Great Bear took around 50 seconds. Still a good park though. Probably some of the best operations on the east coast.
trailblazer is the one ride I've never ridden at Hershey park.
Skyrush also has to get some slack, you have moments of zero g on the coaster, so you need to be strapped in well.
Do one for Canada’s woanderland plz
Some of the more longer times are long because they are for "older" people and need to take longer make sure they are safe
my head always gets stuck in the vest part of storm runner/fahrenheit lol
Interesting video, but I'd like it if you could provide a bit more detail as to why tines are good/bad especially bc dispatch times are often related to safety as you mentioned in the video as well as factors related to the design of the coaster itself.
For example:
-Of course Wild Mouse & Laff Track are going to be able to dispatch really fast bc they have small cars. Also, both coasters have several block sections built into the track meaning they can dispatch much more frequently without risking a collision.
-Wildcat & Sooperdooperlooper results also seemed a bit skewed because the trains weren't anywhere near full. To be fair, I know Wildcat rarely gets full trains bc its a really rough ride (Hershey seriously needs To demolish/RMC Wildcat), but I think that would have been good to point out.
-Im not sure exactly how you would be able to deal with this if doing a study, but I think Storm Runner's trains tend to sit in the station for longer bc they use track switches to increase capacity.
Why did you give a verdict of 'perfect' to Laff Trakk after the car was sent off without the ride staff checking the restraints? You say that "safety is the number one priority". In order for that statement to mean something you have to ding a ride when it gets a really fast dispatch in part by skipping (what I assume to be) a crucial safety precaution. It would certainly seem that they "compromised safety in order to get the trains out quicker." And they did so without you acknowledging that they made that compromise.
I like to save the ‘OOF’ for Busch Gardens Tampa at Christmas time. Especially Scorpion, 1 train operation and horrendously slow dispatches.
For this to be my home amusement park some of these were longer than any normal time, because when I go most of the time it isn’t that long of a wait to dispatch.
It would really help if you could put down how many trains the coasters were running as well!
Skyrush's restraint is a *MONSTER*
Sidewinders time didn't really count since there was a scared kid who changed his mind. You can see the operator talking to him.
When I went to Hershey the dispatches were really good except for storm runner. I got there pretty early so there was not really a line so I was in the line to board the train and there were at least three minute dispatches per train. Nevertheless storm runner is phenomenal and I love it
Sometimes they take longer than others and if they take a while they are just trying to make sure the riders are safe.
4:09 that guy is chewing gum. ON A ROLLER COASTER
i live right down the road from hersheypark
Hey, at least all of the people you were filming weren’t giving you angry looks and thinking you were a creep this time
I like that u gave some explanation on why they were slow at times on some but you left out the point or like Sky wash each row has four people in it so it takes longer to check each row then something like to comment is only two people per row. so if the train can hold more people. obviously its going to take a little bit longer time. Overall I enjoyed your video thanks.
Basically, if you're overweight you may not be able to ride skyrush, and are just wasting 45 minutes of ur in that line.
Hispanic Hood Inc. There is a test seat at the ride entrance so people like that can see if they fit before waiting, so if they wait and are too fat it’s their own fault
@@pivotcoastervideos3551 good to hear
All depends. I've seen people who are fit and have the legs of a body builder not fit, and more obese riders be able to close the restraint far enough.
Once I was at Hershey park and the pirate ship thing that swings broke so people were on there for like 10-15 just getting higher and higher and throwing up it looked so scary
Fahrenheit and stormrunner seem to have a even worse problem with guest not fitting in the restraints