Holy moly, I have been stuck with this issue forever, contact shopify support, google support, for many many times, They either don't know what I am talking about, or telling me that I do need to do all kind of things that I don't think would work. or they keep throwing me back and forth and nothing is fixed, This is exactly what I am looking for. Thank you.
FINALLY SOMETHING THAT A BIG SAAS COMPANY ON SHOPIFY FAILS TO DO FOR YOU AUTOMATICALLY YOU JUST SHOWED HOW TO DO IT YOURSELF MANUALLY. EASILY. THANK YOU!
I love you! I have been dealing with this for weeks. Email back and forth with google and shopify with no success. This video was super helpful! Thank you!!
Seriously thank you. It took me forever to follow along because I didn't realize I needed to revert back to the "classic version" of google merchant center. When I was using the new version I absolutely could NOT find the "feed" and "feed rules".. THANK YOU. I was about to go crazy. Thank you very much for such an informative video! God bless!
Yes, the new version of Google Merchant Center does not support this feature yet. Best to revert back to the older version for now. Great to know it helps!
I followed your instructions and submitted the new feed rules. So far no change in my merchant center unless it takes a long time to see the effects? Pretty frustrating. :-)
I’ve been dealing with the GTIN issue for weeks and this has finally eased my mind a bit. I just went through the changes and am crossing my fingers that it fixes the issue
Thank you very much for posting this video with a simple guide, it has helped with an issue I was not able to fix for a couple weeks and now I know exactly how to do this for my Shopify clients. I appreciate your video and look forward to learning more from you.
You ARE AMAZING!! you videos are so helpful and easy to follow. The way that you explain everything for even someone that has no computer experience is GREAT. Thank you for making these videos. So many great resources all around us!!
Hello Clarice, I did what you advised in this tutorial and I set the identifier-exists to "false", but I got this message on merchant as an issue : "You’ve submitted a value of False for the [identifier_exists] attribute for this product but this product has an internationally recognized unique identifier. Submit a valid GTIN, and either set this value to True or remove this value to resolve this issue. Make sure your products meet the following requirements Don’t submit the value False for the Identifier exists attribute when there is a valid GTIN for the product Only use a GTIN that has been assigned by the manufacturers of the product "
If you received that message, it means your products do have an existing barcode (GTIN). The tutorial works best for stores that manufactures their own products but don't have their own barcodes. If you get your products from a manufacturer, it's best to get in touch with them to ask them for the barcodes or look online for the barcodes. Alternatively, you can also buy your own barcodes and assign them to your own products.
This is such a helpful video. Thanks Clarice! you have no idea how many videos i watched to get this information. can i ask... how would i change the GTIN identifiers for only certain products? i have 155 listed products and 68 of then have GTIN missing values for some reason...thanks!
Clearly explained. Does it also work with Woo Commerce? I applied the instructions for feed rules, but it doesn't have the Test Changes option. Should I just apply and see what happens? Thanks Clarice!
I just connected to this feature and it looks like they have changed the menu. I did have to make the change to each product manually and one by one. There is no " feed" menu. Go to each product and "edit product" and scroll down and make the change. (notice: If there are still other problems, the will be a popup on top of the page.)
I was losing sleep over trying to figure this problem out and in 10 short minutes you have shown me exactly what I needed to do!! THANK YOU SO MUCH!! Instant thumbs up and subscribe! Just a quick question - can the same method be applied to other missing identifiers? I sell pet accessories and Google are asking for things such as gender and age group which obviously do not apply to my products. I would be so grateful for your advice!
Glad it came in handy:) if you put your store into the right product category, those attributes you mentioned aren’t compulsory. You can watch this other video on how to correctly categorise your products : th-cam.com/video/3mfE0cJ-qLk/w-d-xo.html :)
Wow Clarice Lin, it seems like this worked. At leats, at Google Merchants everything shows green. Now waiting for the Shopify 'Google app' to accept these changes. Hope I'm not missing something...still saying "you need a gtin or mpn". But it's been less than 48 since I signed up for Google Shopping in Shopify.
Awesome! If you manufacture your own products, this should fix your issue. Typically you need to wait for like 5-7 business days for Google to review and approve the product s. Fingers crossed!
Yes this method only works if there exists no GTIN (barcodes). If the products do have existing barcodes and this method is applied, Google will flag them up as errors.
You gotta click the Help (?) button to open the menu and click the bottom most option "Use the classic merchant center" and then you can follow the tutorial normally
Wow this was amazingly helpful!! Thank you for being so thorough and straightforward! How long would you say it takes for google to apply the change? Do you know if there is a delay while google updates the approved products?
Thank you! Updates to attributes usually take less than an hour and from experience, you'll be able to get approval within a day. In terms of getting impressions for the products, it might take a few days to see the impact.
@@ClariceLin So I've watched this video a bunch of times and I did exactly what you said and its been a couple weeks now. The products say "Incorrect value (Identifier exists) in (shopping_ads)" is this the same issue or something else now? I'm based out of Canada. Just wondering if I should continue to wait.
@@lisaProude this process only works for products that have NO official known barcodes. i.e. if you create your own products or sell from manufacturers who have not bought barcodes for their products. If you are selling products from manufacturers who have bought barcodes for those products, then you need to look them up and update them into your store. There is no other way around it.
@@ClariceLin oh that makes sense! Wow thank you so very much for responding so quickly! I’m really enjoying and valuing your videos and look forward to working through more of your resources! Thank you for being so helpful!!
If there are no publicly known barcodes for the products you are selling, this will not affect the performance. If such barcodes exist but you are not aware of it, you'll get a "Limited By Performance due to missing GTIN" error.
Hi Clarice! Happy to have found your channel. I've been having this issue. However, when I go to my Feed Rules, the page is empty so I didn't see the option "true" on the right side. How do I fix this? Thanks!
Hi @esmennewyork4021 @HoneysAstro If you want to transform your Feed Values, you have to click on the "+" button to add individual attributes to show up. In this case, click on "+" and look for identifier_exists", then you are able to proceed in setting the values. Note: This fix is only for products that are handmade or manufactured by yourself - that means you did not get any barcodes for them. If you are getting products from manufacturers who have procured barcodes or you are doing dropshipping, this fix will NOT resolve the issue.
This doesn’t appear to be a working fix anylonger. It nolonger changes “true” to “false”. Do you have an updated video showing how to fix this issue in Nov 2022? Thanks
Hello! I just came across this very helpful video and channel. I noticed Google Merchant Center changed and is now called "Google Merchant Center Next". I have this same Shopify error and I noticed that the "feeds" tab under the product section is no longer there. Can you show us how to fix this error the new way? Thank you! Can't wait to see more of your videos.
Thank you for your support. Rules & Feeds feature is currently not available in Google Merchant Center Next. Google is planning to roll it out early this year. But no dates have been announced yet.
@@ClariceLin Thanks for your reply. This issue kinda breaks a lot of independent merchants using Shopify as they dont have identifiers like barcodes. Are there any workaround you know about for those on Google Merchant Center Next?
At this moment, none that I'm aware of. I'm keeping my clients on the classic version till this feature is available on the new one. If it's possible to switch back to classic, I would highly recommend you to do so.
big big thank u for efficiently giving proper guidance. Appreciating your efforts. I wish this comment of mine as well as others will encourage u to carry on this work.
This method only works if your products have no official barcodes in the first place. If you sourced your products from companies that have officially registered barcodes for the products, you have to submit this information into your feed, else the items stay invalid.
Download this Wordpress plugin Woocommerce Google Feed Manager: en-gb.wordpress.org/plugins/wp-product-feed-manager/ and follow the plugin instructions to get the automated feed setup.
I did everything as you said it worked for 1 day and its still giving error s No ( GTIN, UPC, EAN, JAN or ISBN) from google merchant center, I have custom made products.
Very clear easy to follow instructions. It's a shame that Google can't provide teaching as good as this. They could learn from Clarice.
My gosh, seriously. You would think they'd have every answer you need. BUT NO. lol
Holy moly, I have been stuck with this issue forever, contact shopify support, google support, for many many times, They either don't know what I am talking about, or telling me that I do need to do all kind of things that I don't think would work. or they keep throwing me back and forth and nothing is fixed, This is exactly what I am looking for. Thank you.
FINALLY SOMETHING THAT A BIG SAAS COMPANY ON SHOPIFY FAILS TO DO FOR YOU AUTOMATICALLY YOU JUST SHOWED HOW TO DO IT YOURSELF MANUALLY. EASILY. THANK YOU!
I've been searching the internet for a solution to this issue and you are a God Send. Thank you!
You are welcome!
I love you! I have been dealing with this for weeks. Email back and forth with google and shopify with no success. This video was super helpful! Thank you!!
This is amazing. I spent hours online reading about it and nothing worked. You made it so easy! Thank you very much for sharing your knowledge
Thanks for this! Spent hours trying to fix this issue, took ten minutes after this video.
Glad it worked!
Perfect! Exactly what I was looking for. I had to go through so many videos before I found your video. Thank you!!
Happy to hear it came in handy :)
Seriously thank you. It took me forever to follow along because I didn't realize I needed to revert back to the "classic version" of google merchant center. When I was using the new version I absolutely could NOT find the "feed" and "feed rules".. THANK YOU. I was about to go crazy. Thank you very much for such an informative video! God bless!
Yes, the new version of Google Merchant Center does not support this feature yet. Best to revert back to the older version for now. Great to know it helps!
I followed your instructions and submitted the new feed rules. So far no change in my merchant center unless it takes a long time to see the effects? Pretty frustrating. :-)
I've been looking for ways to change this identifier exists value! Thank you a lot.
Glad it was helpful!
I’ve been dealing with the GTIN issue for weeks and this has finally eased my mind a bit. I just went through the changes and am crossing my fingers that it fixes the issue
How long does it take after applying ?
Thank you very much for posting this video with a simple guide, it has helped with an issue I was not able to fix for a couple weeks and now I know exactly how to do this for my Shopify clients. I appreciate your video and look forward to learning more from you.
OH MY GOD. I have been looking EVERYWHERE for this tutorial. Thank you so so much ❤
You're welcome 😊
Clarice, Bravo... Fantastic solution, the best-fixing video ever about identifiers. Congratulations.
Thank you, glad it was helpful!
absolutely amazing video, thank you so much, 99% of my products now back on Google thanks to you and your beautiful video
Great to hear!
I just saw your video and you helped me so so much. You really answered my specific question for google. Thank you so much
You are so welcome! :)
the only 1 right answer on TH-cam
Thank you!
Clarice you made my day. Greetings from Czech Republic.
Thanks for this video - I know its 2 years old now but this issue still exists and was driving me crazzy. Thank you so much!
Great this video was helpful for you :)
Thanks so much for this video explaining how to fix this maddening issue!
You ARE AMAZING!! you videos are so helpful and easy to follow. The way that you explain everything for even someone that has no computer experience is GREAT. Thank you for making these videos. So many great resources all around us!!
Great it helped!
Beautifully explained with your very helpful video! Solved my problem and it was very easy to follow with your photos. Thank YOU!
Hello Clarice,
I did what you advised in this tutorial and I set the identifier-exists to "false", but I got this message on merchant as an issue : "You’ve submitted a value of False for the [identifier_exists] attribute for this product but this product has an internationally recognized unique identifier. Submit a valid GTIN, and either set this value to True or remove this value to resolve this issue.
Make sure your products meet the following requirements
Don’t submit the value False for the Identifier exists attribute when there is a valid GTIN for the product
Only use a GTIN that has been assigned by the manufacturers of the product "
If you received that message, it means your products do have an existing barcode (GTIN). The tutorial works best for stores that manufactures their own products but don't have their own barcodes. If you get your products from a manufacturer, it's best to get in touch with them to ask them for the barcodes or look online for the barcodes. Alternatively, you can also buy your own barcodes and assign them to your own products.
Thank you very much . This has been my headache for months
Glad it helped!
Clarice, thank you so much. This issue has stumped me for a year, as I just had to walk away. I am going to go apply this now. So happy;-)
I am so thankful I came across your video! Your instructions were very easy to follow...Just what I needed. Thank you Clarice!
Glad it was helpful!
THANK YOU! So easy to understand and now I can stop begging google to please work like it's supposed to!
Great to hear you've resolved the issues, Gianna :)
Thank you so much Clarice for help, i m trying to do it right now step by step.. I come back to share with you how it goes... :)
Thank you so much Clarice Lin. I'm a dropshipper and this setting going to help me alot. Much Appreciated for making a video on this topic.
Thanks so much for this information, I found your youtube from your tiktok channel
Great it helps!
Wow! This have received weeks of stress. Thank you for sharing your knowledge. I
appreciate it.
I dont see the option Set To in my merchant center once following the instructions and clicking add rule. Do you know why this may be the case?
Same!
WOW i truly hope this works , you are such a Gem thank you.
I followed the tutorial and applied the actions she outlined, its processing now..I will let you know here..!!!but it worked
This is such a helpful video. Thanks Clarice! you have no idea how many videos i watched to get this information. can i ask... how would i change the GTIN identifiers for only certain products? i have 155 listed products and 68 of then have GTIN missing values for some reason...thanks!
Great to hear! You can update this in the Google & TH-cam app or you can update the GTIN directly in Google Merchant Center.
Thank you, Clarice, for your clear video. Helped me a lot!
Clearly explained. Does it also work with Woo Commerce? I applied the instructions for feed rules, but it doesn't have the Test Changes option. Should I just apply and see what happens? Thanks Clarice!
Yes it also works for WooCommerce.
I just connected to this feature and it looks like they have changed the menu. I did have to make the change to each product manually and one by one. There is no " feed" menu. Go to each product and "edit product" and scroll down and make the change. (notice: If there are still other problems, the will be a popup on top of the page.)
and just like that you earned a new loyal subscriber...
Thank you!!
I was losing sleep over trying to figure this problem out and in 10 short minutes you have shown me exactly what I needed to do!! THANK YOU SO MUCH!! Instant thumbs up and subscribe!
Just a quick question - can the same method be applied to other missing identifiers? I sell pet accessories and Google are asking for things such as gender and age group which obviously do not apply to my products. I would be so grateful for your advice!
Glad it came in handy:) if you put your store into the right product category, those attributes you mentioned aren’t compulsory. You can watch this other video on how to correctly categorise your products : th-cam.com/video/3mfE0cJ-qLk/w-d-xo.html :)
Wow Clarice Lin, it seems like this worked. At leats, at Google Merchants everything shows green. Now waiting for the Shopify 'Google app' to accept these changes. Hope I'm not missing something...still saying "you need a gtin or mpn". But it's been less than 48 since I signed up for Google Shopping in Shopify.
Awesome! If you manufacture your own products, this should fix your issue. Typically you need to wait for like 5-7 business days for Google to review and approve the product s. Fingers crossed!
The best straight forward simple video to follow.
Great to hear!
Awesome video! Thank you! Explained so well and easy to follow. Subscribed!
Awesome, thank you!
Thank you very much! This is exactly what I was looking for, and it provides practical and precise information.
Great to hear!
Very helpful! It solved most of my issues. Thanks for sharing.
Glad it solved your issues!
This was so helpful. I'm infinitely glad that I found this video
You are the best, thank you so much for really easy explanation and the guide.
Oh wow... talk about clear instructions. But it's still not reflecting... does it take time to update?
Thank you!!! Have been searching all over TH-cam...so helpful🙂
You are welcome :)
Thanks for explaining worked perfectly !
Glad it helped!
Thank you so much, very straight forward and worked very well. Really appreciated.
Thanks a lot for your instructions. It has been helpful.
You are welcome!
I just followed your steps thank you sooooo so much you're heaven sent. hopefully this solves everything for me. def subscribing!!!
I did this and most of my products when disapproved b/c they had globally recognized gtins... this seems to only be good for custom products.
Yes this method only works if there exists no GTIN (barcodes). If the products do have existing barcodes and this method is applied, Google will flag them up as errors.
thank you so much this video help me a lot while I am struggling how many days ago I appreciate your help
Glad it helped!
Thank You So Much Clarice 🤩
You’re welcome 😊
Thank you so much. Its what i need it ❤
Great to hear!
I just want to say God Bless you lady! Man you have no idea how I got fucked around with this shit and you just made it look like a piece of cake.
Thank you so much Clarice! A mystery has been solved.
Hello. Can you please update this video? Google Merchant Center has changed and there does not appear to be any "Feed Rules".
You gotta click the Help (?) button to open the menu and click the bottom most option "Use the classic merchant center" and then you can follow the tutorial normally
Great video. Very helpful thanks 😊
Glad it was helpful!
This was very helpful. Thank you.
Awesome, great to hear!
thank you i can't explain how much iam thankfull
Great video. So now in Shopify in the Google & TH-cam tab where it says Mpn we keep that blank? I'm still getting the same error.
Wow this was amazingly helpful!! Thank you for being so thorough and straightforward! How long would you say it takes for google to apply the change? Do you know if there is a delay while google updates the approved products?
Thank you! Updates to attributes usually take less than an hour and from experience, you'll be able to get approval within a day. In terms of getting impressions for the products, it might take a few days to see the impact.
@@ClariceLin So I've watched this video a bunch of times and I did exactly what you said and its been a couple weeks now. The products say "Incorrect value (Identifier exists) in (shopping_ads)" is this the same issue or something else now? I'm based out of Canada. Just wondering if I should continue to wait.
@@lisaProude this process only works for products that have NO official known barcodes. i.e. if you create your own products or sell from manufacturers who have not bought barcodes for their products.
If you are selling products from manufacturers who have bought barcodes for those products, then you need to look them up and update them into your store. There is no other way around it.
@@ClariceLin oh that makes sense! Wow thank you so very much for responding so quickly! I’m really enjoying and valuing your videos and look forward to working through more of your resources! Thank you for being so helpful!!
This is a fantastic video, it worked! Yay! Thank you Clarice. 😊
one question please:
would it affect my ranking or the performance of listed products, if i set this to "false"?
If there are no publicly known barcodes for the products you are selling, this will not affect the performance. If such barcodes exist but you are not aware of it, you'll get a "Limited By Performance due to missing GTIN" error.
i have been facing this issue a lot now i think its going to be resolved thanks
Thank you so much this help me so much
You're welcome!
that was great and very helpful thank you
Beautifully explained thank you very much!!
Good stuff thanks!
Thank you! 🙌🏼
Any time!
Hi Clarice! Happy to have found your channel. I've been having this issue. However, when I go to my Feed Rules, the page is empty so I didn't see the option "true" on the right side. How do I fix this? Thanks!
Same!
Hi @esmennewyork4021 @HoneysAstro If you want to transform your Feed Values, you have to click on the "+" button to add individual attributes to show up. In this case, click on "+" and look for identifier_exists", then you are able to proceed in setting the values.
Note: This fix is only for products that are handmade or manufactured by yourself - that means you did not get any barcodes for them. If you are getting products from manufacturers who have procured barcodes or you are doing dropshipping, this fix will NOT resolve the issue.
Hats off to you! I am so happy man you just made my day!
Glad it helped!
Super helpful thank you!
You're welcome!
I don't have the feed section in my Merchant Centre??
its now show me there i have missing identifer so how i can add there ?
Thank you! Just what I needed, instructions for dummies...lol
This doesn’t appear to be a working fix anylonger. It nolonger changes “true” to “false”. Do you have an updated video showing how to fix this issue in Nov 2022? Thanks
What a great content..... thank you so much for your excellent guideline which actually solve my problem. Once again thanks.
Great to hear!
Hello! I just came across this very helpful video and channel. I noticed Google Merchant Center changed and is now called "Google Merchant Center Next". I have this same Shopify error and I noticed that the "feeds" tab under the product section is no longer there. Can you show us how to fix this error the new way? Thank you! Can't wait to see more of your videos.
Thank you for your support. Rules & Feeds feature is currently not available in Google Merchant Center Next. Google is planning to roll it out early this year. But no dates have been announced yet.
@@ClariceLin Thanks for your reply. This issue kinda breaks a lot of independent merchants using Shopify as they dont have identifiers like barcodes. Are there any workaround you know about for those on Google Merchant Center Next?
At this moment, none that I'm aware of. I'm keeping my clients on the classic version till this feature is available on the new one. If it's possible to switch back to classic, I would highly recommend you to do so.
your are the best thank you!!
You're welcome!
Thank you, it is useful, good job!
Glad it was helpful!
Thank you, how long does it take for the missing identifier to update as it is still showing as limited performance die to missing gtin.
The changes don't happen instantly but the missing identifiers should usually update in a few hours' time.
Thank you for your information! So easy to follow.
big big thank u for efficiently giving proper guidance. Appreciating your efforts. I wish this comment of mine as well as others will encourage u to carry on this work.
Hello, after testing this, Google says 34 items are invalid. So more items got invalid but the issue stays ..any idea?
This method only works if your products have no official barcodes in the first place. If you sourced your products from companies that have officially registered barcodes for the products, you have to submit this information into your feed, else the items stay invalid.
How to connect woocommerce store with content api?
Download this Wordpress plugin Woocommerce Google Feed Manager: en-gb.wordpress.org/plugins/wp-product-feed-manager/ and follow the plugin instructions to get the automated feed setup.
You are amazing!!
You are welcome! 😊
Great instructions! Thank you
What is "merchant listing missing field description error in search Console" Shopify store.. please answer
Great video! You are very good at explaining
Thanks!
Thank you Clarice !!
Welcome! :)
Thank you so much
you just saved me a lot of time and energy
I did everything as you said it worked for 1 day and its still giving error s No ( GTIN, UPC, EAN, JAN or ISBN) from google merchant center, I have custom made products.
This was perfectly explained Clarice, thank you! Xièxiè
Glad it was helpful!
Thank you so much! This was so helpful
omg thank you for relieving the stress!