For all those with no sound even after following everything to the end: Go to system settings, remove your headphone and pair it again. The "handsfree" stuff should still be off but you can hear sound again but with much better quality.
It's actually going to work, but it's not the right way. When you disable this option, you end up disabling the option to use the microphone. When watching video only without needing the microphone use the "Headset" option and when you need to use microphone use the "Hands-Free" option. Da to switch just by clicking the audio icon next to the clock with left button.
I found the explanation, after a ton of research, in a tiny sub thread somewhere. The Bluetooth headphones don't work on all Bluetooth chips. So if stereo does not work on your computer, there is nothing you can do. There is no way to know which chip works with which device. It is the company that makes your earphone that should update it to work I think, but there is no update for mine. Maybe in 10 years.
@@veganjackbauer2154I can't accept that because my BT headphones have been working flawlessly for a year before this happened, I'm more inclined to think it's an issue created by windows.
IT WORKED. I spent about 5 hours changing every imaginable setting before finding this. Yes, it disabled the bluetooth headset at first, but I followed your instructions to the END and it worked! Thank you
when I hit apply after unchecking "handsfree telephony", I get a pop-up message entitled "Bluetooth Service Error" with a message saying "The system cannot find the path specified.", and the sound gets cutoff, but i cannot get it back, any clues?
When I get to the devices and right click my icon it says the device is still being set up even after being connected for quite a while. Any suggestions?
I don't know why but with my new msi gs65 stealth laptop the sound is scratchy and crappy and when I play music it sounds like I'm playing music using an elevator speakers. I used airpods and another headphone and the laptop speakers and they all sound the same, like shit. help me please
Thank you! With my AirPods this solution finally worked, they are not losing connection anymore and the sound is clean. But do you know if there’s a way to use the AirPods mic, even though you disabled it (as shown in the video)?
I already fixed it but since the sound became better I had another problem which is the Microphone isn't working anymore but If I set the headphones back to the defaults settings with the bad quality I could use my microphone with no problmes.. Is there's any fix here? BTW THANKS FOR THE TUTORIAL :D
For anyone having issues with this on windows 11, do the same thing, but when changing properties press apply, then go to bluetooth settings and disconnect the device and reconnect instead of removing it completely as that will wipe the property changes.
In the control printers section my headset shows up as a multimedia device and not in the device section. It also doesn’t allow me to click sound settings on it either
Just to explain why: Bluetooth uses different connection "profiles" for communication / audio transfers, which are basically just different communication protocols. The "Hands Free" profile is normally used for low quality, mono sounds, like the human voice - so normally for bluetooth earbuds with a built-in microphone which are connected to your mobile phone to call other people and speak with them. This profile is not suitable for listening to music. If you connect them to your computer, it can use multiple profiles but often the bad quality "Hands free" profile is used by default. You can just disable it, like described in the video. It will be disabled only on your computer, not on the bluetooth device. Same for macOS or mobile devices, like Android or iOS and other devices.
I turned off handsfree telephony when using my airpods pro on my laptop when gaming and it fixed the bad audio quality of my games. I hope this works for Bluetooth speakers as well
@@04SlhS Unfortunately, there is nothing you can do, I think. Bluetooth has a limited bandwidth for data. You can either put everything on audio output (best quality) or share the bandwidth with audio and microphone but then the quality decreases. If you want to have both, then you have to use a separate microphone. Another option: As far as I'm aware of, there are some high quality gaming headsets using bluetooth, which has good audio quality and microphone simultanously. Maybe they are using two different connections or better compressing codecs. You could try to buy an expensive headset then.
@@howtocookazombiesame problem but i think you are wrong about bandwidth not enough,, cz i tested it with my phone,, and the mic and the high quality sounds work simultaneously perfect,, still couldn't figure it out on pc
@@tomass7111 Idk if it was well enough explained, but the explenation is all the text under "Found my own fix" in my comment above. It wasn't the same problem that you proposed, therefore it needed a different fix. So I don't have much against u rlly I just found the wrong vid probably.
That's weird, as soon as I disabled hands-free telephony my Bluetooth headset immediately disconnected from my PC and will no longer connect. The only way to reconnect is to remove the device pairing and re-pair, however this restores the hands-free telephony service. It seems the entire device will not function if this service is disabled.
Perfect solution. Only thing I had to do is disconnect and reconnect after unticking hands free. I really wish Microsoft would put in a fix for this, as it's a ridiculous issue to need to fix.
I did this on my airpods, but now my microphone on the airpods doesnt work. Any way to fix this? my audio is better like promised, but i cant turn on the old setting again
Hands free disables the option to use the headset with a mic. Do you possibly know how to make it so the audio quality of games and such doesn't drastically drop when in a call with people? Thanks
I tried doing this without realizing I would be disabling the built in microphone. Now every time I try to reapply it, it says “parameter is incorrect”. I don’t care about the audio quality, I just want to know how I can turn it back on.
it didn't work i've tried everything what advice can i get sir? another thing is the sound quality is fine when i turn it on but when i connect to it everything sounds horrible
ok i do everything this told me to, but when my headphones cut out when i unchecked handsfree telophony, it doesnt come back, i set it back to default and set that to the sound device in the bottom right, but it still doesnt want to work unless thats checked off. (the device is Skull Candy Hesh 2 Wireless)
For anyone that is doing this for a speaker instead and don't have the "hands free option" to disable like myself. The problem is probably due to your network adapter having problems processing wifi and bluetooth at the same time. Try playing audio through the device while disconnected from the internet. If it is smooth then you found your culprit. My solution was to switch over to the 5Ghz signal on the router AND change the router to use a less common channel, like 161 instead of 3. This can be found under your router login settings.
Can someone help? Literally my Bluetooth headphones just stopped working a few days ago. The sound either doesn't play at all or the audio is muffled. I've followed all the steps in this video and the minute I disable hands free the sound turns off altogether. The headphones were working perfectly fine literally just 3 days ago, perfect sound etc? I'm genuinely stuck
thanks for your comment too man really helped I was freaking out cause I thought it hadn't worked and my headphones stopped working completely, after the restart it worked like a gem tho !!
Ok my problem its a little bit different. I want to have good sound but also use the mic. By the way if I do what you mentioned, my headphones don't work at all. Any ideas?
My mic options and my pairing options are gone. I just bought steelseries arctis 3's today and as soon as I unchecked the option he mentioned, I had lost the ability to use it bluetooth now. I've been sitting for an hour waiting for the "Arctis 3's" to show up in order for me to pair it.
By doing this don’t you disable the microphone too? When I’m gaming the audio comes through muffled and distorted because it wants to use the ag hands free audio. I can’t split the mic and the stereo output up for some reason. Super frustrating
How had I never found this video before! This is an issue I had had for literal years, it was always so jarring how much worse the audio quality got between using headphones on my phone or my pc, this persisted through multiple pairs of headphones. Now if anything the pc audio is even clearer, thank you so much!
this might single handedly be one of the most helpful tutorial....my airpods were literally sounding like they were under water before this lmao...sounds much better now
"If your sound cuts out, you'll just-" *sound cuts out*
That was EXACTLY what happened to me!
@@felipeveras4248 yo same thing happened
Mee Too
precisely!
UNDERRATED!
For all those with no sound even after following everything to the end: Go to system settings, remove your headphone and pair it again. The "handsfree" stuff should still be off but you can hear sound again but with much better quality.
Thanks bro 🤙🏻
Thx u man
THANK YOU
Didn't work either
for me the handsfree is selected again but for some reason sounds better now.
when i turn handfree off my headphones disapear from the playback list
It's actually going to work, but it's not the right way.
When you disable this option, you end up disabling the option to use the microphone.
When watching video only without needing the microphone use the "Headset" option and when you need to use microphone use the "Hands-Free" option.
Da to switch just by clicking the audio icon next to the clock with left button.
hey, can you help me?
i am with an issue on distorting audio on my new bluetooth headsets...
No I can never hear anything again I tried everything once I did this I couldn’t hear anything
Same for me, but it again worked after rebooting
try disconnecting from the bluetooth settings and then reconnecting. If it says "connected music" you have succeeded.
@Caity FitzGerald im having the same problem
Try and kick them out of the system and then reconnect them, it worked for my airpods
@@yodukenukem Worked for me, I also have Airpods.
This is actually helped fix my Skype garbled sound audio issue whenever I use my bluetooth earbuds. Thanks!
THANK YOU! I've been suffering bad audio quality and/or cuts and/or audio latency issues for months now! You deserve a cookie
Smh, "your sound might cut out" *sound cuts out and can't hear what next
Thanks for help but if i uncheck the handsfree telephony, the Mic dissapeirs. No idea what to do
Same here
Ever find a fix?
when i uncheck "handsfree telephony" it makes the headset option go away, meaning i can't use the microphone
Make sure to check "audio sink", worked for me.
@@KabooM1067
Nope nope nope all trash. Nothing works.
@@BukitMan yea that stopped working for me too... Fucking windows man... Sometimes works sometimes not... It's so weird.
I found the explanation, after a ton of research, in a tiny sub thread somewhere.
The Bluetooth headphones don't work on all Bluetooth chips. So if stereo does not work on your computer, there is nothing you can do. There is no way to know which chip works with which device. It is the company that makes your earphone that should update it to work I think, but there is no update for mine. Maybe in 10 years.
@@veganjackbauer2154I can't accept that because my BT headphones have been working flawlessly for a year before this happened, I'm more inclined to think it's an issue created by windows.
For real... I've tried so many things, and this simple step is the first and only thing that fixed my Stereo, Hands-Freeless audio. THANK YOUUU
This still works 2 year later, thank you :D
IT WORKED. I spent about 5 hours changing every imaginable setting before finding this. Yes, it disabled the bluetooth headset at first, but I followed your instructions to the END and it worked! Thank you
Now my headphones don't even work anymore when paired to my computer.
@Balto the Wolf omg thank you very much
@Balto the Wolf I love u man, uhuuuu
@Balto the Wolf you're the goat thank you
@Balto the Wolf AFTER ADDING AGAIN THE SOUND IS HORRIBLE AGAIN
@Balto the Wolf hey bro! I updated to the latest windows preview then the problem is solved
How do I do this on Beats Studio 3? I don't have that option 0:47 for services? Also I'm on windows 11
when I hit apply after unchecking "handsfree telephony", I get a pop-up message entitled "Bluetooth Service Error" with a message saying "The system cannot find the path specified.", and the sound gets cutoff, but i cannot get it back, any clues?
BLESS YOU! This was driving me insane
There is always that one guy to help with the most down to detail specific problem you have on youtube. Thank you TwT
But your gonna have to search for that hero for a long time
True 😂
When I get to the devices and right click my icon it says the device is still being set up even after being connected for quite a while. Any suggestions?
I don't know why but with my new msi gs65 stealth laptop the sound is scratchy and crappy and when I play music it sounds like I'm playing music using an elevator speakers. I used airpods and another headphone and the laptop speakers and they all sound the same, like shit. help me please
Thank you! With my AirPods this solution finally worked, they are not losing connection anymore and the sound is clean.
But do you know if there’s a way to use the AirPods mic, even though you disabled it (as shown in the video)?
Is there now a solution to this?
I already fixed it but since the sound became better I had another problem which is the Microphone isn't working anymore but If I set the headphones back to the defaults settings with the bad quality I could use my microphone with no problmes..
Is there's any fix here?
BTW THANKS FOR THE TUTORIAL :D
Having this same problem
Thanks a lot for sharing this! After making these settings, re-enabling the bluetooth device, the sound quality was getting much better.
Crazy advice from four years ago still did the trick so simply, thank you you’re awesome.
For anyone having issues with this on windows 11, do the same thing, but when changing properties press apply, then go to bluetooth settings and disconnect the device and reconnect instead of removing it completely as that will wipe the property changes.
Legend it fixed it
Thanks man this helped me
thankyou so much you just got a sub
This... didn't work? It only disconnects my bluetooth device :/
same
Open bluetooth devices.
Delete your device.
Search again for pairing and connect your device.
It works for me :)
@@thibaultgth9007 Thanks so much! It didn't even show up as a device before i tried this fix.
yeah, restart and repair your device, then it worked for me :)
@@Volpit Ah it worked for me too! Thanks!
In the control printers section my headset shows up as a multimedia device and not in the device section. It also doesn’t allow me to click sound settings on it either
hi after unchecking the box and going into sound settings, my device disappeared from the list. What should I do?
YOUR VOICE IS SO BEAUTIFUL NOW THAT IT'S FIXED!!!! I love you so much
It sounds like a tutorial made by Michael Jackson :P
i know right XDDDDDDDD
Simp no cap but true
@@DragonRex hell naw
I LOVE HER TOOOOOOOOOOOOOOOOOOOOOOOOO
Just to explain why: Bluetooth uses different connection "profiles" for communication / audio transfers, which are basically just different communication protocols. The "Hands Free" profile is normally used for low quality, mono sounds, like the human voice - so normally for bluetooth earbuds with a built-in microphone which are connected to your mobile phone to call other people and speak with them. This profile is not suitable for listening to music. If you connect them to your computer, it can use multiple profiles but often the bad quality "Hands free" profile is used by default. You can just disable it, like described in the video. It will be disabled only on your computer, not on the bluetooth device. Same for macOS or mobile devices, like Android or iOS and other devices.
I turned off handsfree telephony when using my airpods pro on my laptop when gaming and it fixed the bad audio quality of my games. I hope this works for Bluetooth speakers as well
if i disable handsfree, my mic doesn't work, and i want both mic and quality audio, bruh
@@04SlhS Unfortunately, there is nothing you can do, I think. Bluetooth has a limited bandwidth for data. You can either put everything on audio output (best quality) or share the bandwidth with audio and microphone but then the quality decreases. If you want to have both, then you have to use a separate microphone. Another option: As far as I'm aware of, there are some high quality gaming headsets using bluetooth, which has good audio quality and microphone simultanously. Maybe they are using two different connections or better compressing codecs. You could try to buy an expensive headset then.
@@howtocookazombie thank you 5 months later
@@howtocookazombiesame problem but i think you are wrong about bandwidth not enough,, cz i tested it with my phone,, and the mic and the high quality sounds work simultaneously perfect,, still couldn't figure it out on pc
Toggling off and on the hands free telephony worked great! Thank you for the help.
Thank you for the quick tip but now I can't use the built in mic. Is there anyway to have it enabled again and still have better audio quality?
Thanks, you have saved my day :D
Doesn't. Work.
Found my own fix:
My headphones have two devices. "Hands free" and "stereo". Make the "Stereo" the default device. Boom, fixed.
i have the same issue, but can't check stereo like default device can you please tell me how to do it?
so how did you fixed it?
@@tomass7111 Idk if it was well enough explained, but the explenation is all the text under "Found my own fix" in my comment above. It wasn't the same problem that you proposed, therefore it needed a different fix.
So I don't have much against u rlly I just found the wrong vid probably.
Thank you!!!! you helped me
@@AIR-Nmusic That's great!
Is there a way to make the mic better sounding, tho? Because I've got clear input, but the output is metallic and cutting out
That's weird, as soon as I disabled hands-free telephony my Bluetooth headset immediately disconnected from my PC and will no longer connect. The only way to reconnect is to remove the device pairing and re-pair, however this restores the hands-free telephony service. It seems the entire device will not function if this service is disabled.
Perfect solution. Only thing I had to do is disconnect and reconnect after unticking hands free.
I really wish Microsoft would put in a fix for this, as it's a ridiculous issue to need to fix.
Unchecking "handsfree telephony" worked for me, much appreciated Dec 2019
Open bluetooth devices.
Delete your device.
Search again for pairing and connect your device.
So, ... following the steps in your guide, it disabled the microphone of my bluetooth earbuds... any fix?
I did this on my airpods, but now my microphone on the airpods doesnt work. Any way to fix this? my audio is better like promised, but i cant turn on the old setting again
Woah your voice literally sent shivers down my spine. T h a n k s
working in 2019 thank you!
Stereo audio is not appearing for Bluetooth headset for output devices..only available is hands free audio. please help
But wouldn't this shut the mic off? That wouldn't work if you need to have a call using the headsets, correct?
Hands free disables the option to use the headset with a mic. Do you possibly know how to make it so the audio quality of games and such doesn't drastically drop when in a call with people? Thanks
it was better before
Now how do I get back the hands free option? every time I try to check the option it says the parametter is not correct
I tried doing this without realizing I would be disabling the built in microphone. Now every time I try to reapply it, it says “parameter is incorrect”. I don’t care about the audio quality, I just want to know how I can turn it back on.
my sound cuts out but when i right click to set as default, it shows that the device is disabled
help
it didn't work i've tried everything what advice can i get sir? another thing is the sound quality is fine when i turn it on but when i connect to it everything sounds horrible
i cant connect back to my headset, which is my mic. I press connect but nothing happens? any solutions
Honestly very straight forward and easy to understand, worked for me.
Thank you so much this was the best and least confusing fix video I've ever seen
Thanks a lot! Finally no more crackling sounds when opening certain apps or games. Was struggeling for days trying to fix it.
I don't have a services tab... Any suggestions?
ok i do everything this told me to, but when my headphones cut out when i unchecked handsfree telophony, it doesnt come back, i set it back to default and set that to the sound device in the bottom right, but it still doesnt want to work unless thats checked off. (the device is Skull Candy Hesh 2 Wireless)
OMG the only video that fixed it! You have no idea how many videos I've watched. Why is it so hard? Thank you for making this gem!!
Should this fix bad connection with apple airpods, doesnt seem to work for me?
Dude it really worked! Thanks mate. Simple and straight to the point.
if i uncheck free ag audio i cant set the device as default. it says that its disconnected
thank you so much for this video. i never thought this problem could get fixed!!
This is it! You've no idea how frustrated I was until I found your tip, thanks!
Holy moly thank you. You just saved maybe a total of 100 years.
WoW if you knew how much I struggled with this issue...
Thank you so much!
For anyone that is doing this for a speaker instead and don't have the "hands free option" to disable like myself. The problem is probably due to your network adapter having problems processing wifi and bluetooth at the same time. Try playing audio through the device while disconnected from the internet. If it is smooth then you found your culprit.
My solution was to switch over to the 5Ghz signal on the router AND change the router to use a less common channel, like 161 instead of 3. This can be found under your router login settings.
Can someone help? Literally my Bluetooth headphones just stopped working a few days ago. The sound either doesn't play at all or the audio is muffled. I've followed all the steps in this video and the minute I disable hands free the sound turns off altogether. The headphones were working perfectly fine literally just 3 days ago, perfect sound etc? I'm genuinely stuck
Same :/
This helped me so much thanks. Audio was fine on regular videos etc but didn't work on skype and/or teams. Now it's working 100%
not working, when i uncheck that option, my bluetooth option vanishes from everywhere, i can't find that,
this worked for me after i restarted the pc after following this tutorial. thx m8. you just made my day :)
Same here. Strange thing is, same headphones work fine with my laptop, while with desktop I recently experienced this issue. Both Win10.
thanks for your comment too man really helped I was freaking out cause I thought it hadn't worked and my headphones stopped working completely, after the restart it worked like a gem tho !!
Thanks bro, nice short fix.
Ok my problem its a little bit different. I want to have good sound but also use the mic. By the way if I do what you mentioned, my headphones don't work at all. Any ideas?
mine is locked on 2 channel 16bit CD quality bitrate
when I can get the maximum on my hifi via bluetooth
sony WH-1000XM3
Unfortunately when i click on Services there are non of the things u mentioned. In fact its blank/ empty
This previously had worked for me, however, as of the latest Windows 11 update, this doesn't seem to work...
Hiii! It worked but i suddenly cant access the mic on the device and i need that. I would like to ask if there's a solution for this?
This has fixed my issue for JBL Tune500 Bluetooth headset. Thanks.
what if i dont have this service s menu in the properties tab??? ( heah phones Philipps SHB3175BK
Thanks, watching so many videos, only your video help in out of my issue
What if I do not find anything in the services part?:))
i fixed it once by seeing this video
but next day again it was sounding horrible.
what to do now?
big help even 5 yrs later. thanks for this.
edit: this makes the sound way better, but the headset microphone will no longer work... any solutions to this?
@@dustinfrey4903it's problem Bluetooth HFP
Нет решения этой проблемы, беспроводные наушники это дерьмо
Of all the fixes I've seen that's the only one that worked. Thank you :)
My mic options and my pairing options are gone. I just bought steelseries arctis 3's today and as soon as I unchecked the option he mentioned, I had lost the ability to use it bluetooth now. I've been sitting for an hour waiting for the "Arctis 3's" to show up in order for me to pair it.
how to turn handfree back on i just lost my mic on this blue tooth and had to use my laptop mic :(
Thank you! After I unchecked "handsfree telephony" I needed to pair the bluetooth speaker again.
how to get stereo sound with enable mic in bluetooth headphones on pc/laptop win 10?
boi when i connect my bluetooth to my bluetooth speaker my laptop lags and my wifi slows down how do i fix that?
Thank u so much, i just got new headphones and i was so confused why it sounded so bad
Thank you so much! This saved me returning a new set of headphones!
If you do that your microphone stops working, Why does this happen?
By doing this don’t you disable the microphone too? When I’m gaming the audio comes through muffled and distorted because it wants to use the ag hands free audio. I can’t split the mic and the stereo output up for some reason. Super frustrating
did u figure it out ?
@@112188Francisco I did. I had to get the Xbox adapter for windows 10. It was $25 and fixed all the issues I was having
Thank you!!!! It helped with my AirPod pro’s which kept stuttering
How had I never found this video before!
This is an issue I had had for literal years, it was always so jarring how much worse the audio quality got between using headphones on my phone or my pc, this persisted through multiple pairs of headphones.
Now if anything the pc audio is even clearer, thank you so much!
I dont have a services tab what should i do?
THANK YOU this was a life saver. Very easy to follow.
Well done. Clear. Concise. To the point. AND it solved my problem. nice.
Worked like a charm! Thank you very much for sharing the fix!
this might single handedly be one of the most helpful tutorial....my airpods were literally sounding like they were under water before this lmao...sounds much better now
pfff all it did is disconnect bluetooth and not being able to pair it again
This worked perfectly thank you so much. I can't wait to listen to zoom lectures that don't sound like absolute garbage.
I turned off handsfree mode but when i go to sound settings, my headphones arent there. any help?
did u fix it ?