I just opened the box and I loved it: directions in the user manual and tutorials are easy to follow. And I really like the idea you can use one charging cable for both collar and remote and you can do it at the same time
I’m needing a charger for our safe use dog collar. It didn’t come with an adaptor! It does say to use a 5v 1A adapter! Do you sell them or know where to purchase one? I’ve tried several places no luck!!
Hi Dallas! The port is on the panel of the collar. It is shown in this video if you click 0:44. If there's any questions, feel free to contact us at support@stopwoofer.com
Hi Angela, 'battery' life depends on how often you use the device. If you are not going to use the device for a long time, charge it once a month to extend its service life. If you use the device regularly, please charge it as often as required.
I just opened the box and I loved it: directions in the user manual and tutorials are easy to follow. And I really like the idea you can use one charging cable for both collar and remote and you can do it at the same time
Hi Tim! Thanks for your feedback! We do our best to make our customers and their pets happy.
I’m needing a charger for our safe use dog collar. It didn’t come with an adaptor! It does say to use a 5v 1A adapter! Do you sell them or know where to purchase one? I’ve tried several places no luck!!
Hi Sharon! You can buy this charger by clicking this link - www.amazon.com/dp/B09WYH8TMP?ref=myi_title_dp
Where do I plug in the charging cable on the collar?? I don't see any port.
Hi Dallas! The port is on the panel of the collar. It is shown in this video if you click 0:44. If there's any questions, feel free to contact us at support@stopwoofer.com
How often should I charge the collar?
Hi Angela, 'battery' life depends on how often you use the device. If you are not going to use the device for a long time, charge it once a month to extend its service life. If you use the device regularly, please charge it as often as required.