GE Profile Ultrafast 2-in-1 Combo Washer Dryer Hidden Service Mode

In the last video we had unboxed configured and tested this GE Profile 2 in 1 washer dryer combo unit. However there is a hidden maintenance mode for technicians that provides much more information about the unit. With values for error codes and temperature sensors and humidity levels made available to use, its strange to imagine why this couldn't be integrated into the app as humidity and temperature would be so important to the drying of clothes. Either way, we can finally have a look at what the machine is seeing.
#geprofile #reviews #washingmachine

[@alfredm99]

Awesome to see that you did a deep dive video on these tests. Based on your last video, I thought you would have some great insights on these test modes. This is a handy overview to keep bookmarked.

[@retrotechandelectronics]

It showed they could have provided more to the user. In about four months we’ll be opening the heat pump for an inspection

[@j.v8947]

This is awesome, great video and thank you for the knowledge.
@GE needs to take a look at this and definitely do some software updates to send notifications for all this small issues to make not only the machine better but the end user experience too, happy people will definitely be referring others if the experience that have is nothing but good.

[@retrotechandelectronics]

I was hoping they would be sending out upgraded filters by now…. We’ll see how responsive they are.

[@shou635]

@@retrotechandelectronicsI put some weather stripping around the edge of the filter to create a more snug fit. Per another video. Helped with less lint blowing through.

[@haic1506]

Thank you for sharing this info, we are starting to troubleshoot some issues now and have already used this to perform a factory reset. In any case, appreciate this. Liked and subscribed

[@retrotechandelectronics]

Be sure to have a look at my 6 month cleaning video as well.

[@macsterguy]

I am considering this combo and I appreciate your video!

[@retrotechandelectronics]

Glad it was helpful!

[@s9benne]

Don’t do it. Mine hasn’t worked since day one!

[@jesse6344]

Great video. Very educational.

[@retrotechandelectronics]

Glad you enjoyed it!

[@mikejagla7299]

My GE Combo W/D failed to dry clothes after 7 months of use. 7 tech visits, new heat pump, new mainboard, it still fails. Even after the W/D cycle and adding another 45 minutes to the dry time . . . fail. GE Cares fighting tooth and nail to NOT issue an RA #. Regardless of outcome I will NOT be going with GE due to horrible post sales support. How many of you have 4 days of PTO to give up while tech guess at issues?

[@j.v8947]

I have had an issue with one of my two units, the other one is grate but the one in question I have to remove from the app and unplug for 20-30min and magically it will start drying again no issues for a couple of months, to think of it last time it happened it was right around the time they pushed a software update and recently again the same thing happened 🤔

[@gnewt75]

I am getting an faulty error code 8 meaning that the machine isn't getting enough water. I'm running water from my sink to the unit. Thanks for this video. I'll see about running a diagnostic on it.

[@amandakinneard1225]

We recently bought one of these and we were a bit skeptical. Honestly I love it and recommend it highly, with some caveats. You need to understand that you can't over or under load the machine. If you put too much laundry in the machine it won't dry, just like a regular dryer. If you put too little in it, again it won't dry! I would never expect my regular dryer to properly dry a large or tiny load either.
I wish GE would fix the smart dispense fabric softener notification though. I love being able to put a load of clothes in when I leave for work and come home to dry clothes, or overnight, the laundry is dried for me and ready to fold!

[@retrotechandelectronics]

A firmware update came out this week, they may have fixed a few issues, also added a pet hair mode

[@scottymixer]

I cant wait for your machine to break so you can make repair videos. Love your content!

[@retrotechandelectronics]

I hear this a lot.

[@s9benne]

So how do you fix the “out of balance”?

[@alexgaspari7]

Is there a way to update my Wifi module? My software version is older but it’s just not finding the update when I try it through the smart HQ app

[@TheDeacond]

Thank you , my unit is giving me a fault code of 25. Washing cycle stops after 2 mins into the cycle .

[@retrotechandelectronics]

They were kind enough to put the technical documentation INSIDE the machine. The top cover has to be removed to get to it.

[@markh7006]

My combo is over drying. It also will not allow me to select eco-dry for every load. Is there a way to set it to ALWAYS eco-dry. Why is it setting such ridiculously long dry times and over drying?

[@retrotechandelectronics]

Did you check the diagnostics for a sensor issue

[@TaraHenderson-yv9ry]

How do we fix the uneveness

[@retrotechandelectronics]

The loading of bulky idems should be placed in along the perimeter of the drum to ensure that weight is evenly distributed.

[@blkrazorback1970]

You did not give fix for damp clothes to dry.

[@retrotechandelectronics]

This was a review of the hidden menu, not a fix for any issue with the drying function.

[@mr.joseph5189]

So how do i make spin really fast again? :(

[@retrotechandelectronics]

I dont understand the question.

[@Warp3326]

This machine is hideous 😂😂

[@retrotechandelectronics]

M’kay

[@Warp3326]

Because I can@@macsterguy

[@mbgoats09]

We love ours