How to Ask Customers for Feedback (without annoying them)
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- เผยแพร่เมื่อ 22 ส.ค. 2024
- It's common now for businesses to request feedback from customers - especially via email.
But HOW you ask, WHEN you ask, and WHO asks makes a huge difference in how those requests are interpreted (and acted upon).
Here's how to do it right (and wrong), from Jay Baer.
"Don't automate empathy"
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