How to fix the biggest issue on the DJI Mavic Air ~ Aircraft Disconnect DJI Mavic and DJI Spark.
ฝัง
- เผยแพร่เมื่อ 5 ก.พ. 2025
- BUY THE CABLE FOR IPHONE/IPAD: amzn.to/2WsusnF
BUY THE CABLE FOR USB C: amzn.to/2LpSJVK
BUY THE CABLE FOR MICRO USB: amzn.to/2DAMddC
Should fix this issue on DJI Mavic Air, Pro, 2 Pro, 2 Zoom, Enterprise
BUY A DRONE FROM AMAZON: amzn.to/2P5koxM
If you would like to join the community then please visit: bit.ly/2K2pV5L
Thank you
Edited by: Alex Anderson
Filmed by: Alex Anderson
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Skip the video, here's a quick roundup:
The cables it comes with is awful and will break quickly, to solve the issue buy this and use the bottom USB port:
FOR IPHONE/IPAD: amzn.to/2P7DjYR
FOR ANDROID~USB C: amzn.to/2LpSJVK
FOR ANDROID~MICRO USB: amzn.to/2NkCKtV
My remote doesn't recognize the cable. My phone keeps acting like it's charging and disconnecting rapidly I have the pixel 2 xl. Please help. I really want this cable to work.
I need a cable for s10+ & mavic air 2 what connector is that
You're a life save mate! I've been flying the Mavic Air for about 18months now. No issues at all... until today. I had an ‘Aircraft disconnected’ warning, followed by complete loss of control. Unbelievable. I managed to press RTH and it sort of came partly way back and hovered about 10ft off the ground. I had to wait until the batts completely drained and then catch it in my T-shirt when it fell from the sky. Tech does fail and it will fail. I had no idea that you could utilise the big USB port at the bottom of the RC. I was skeptical of that flimsy USB cable that was supplied right from the start... now I know why. Good work my man. Have just ordered one of these from one of your links.
Pleasure to help Andy! It's a horrible feeling for sure :)
Thanks for using our links!
All the best,
Alex :)
Did you try to turn of rth when it was you and land manual
This sounds like it is going to fix my issue. Thanks from California. Sorry but could not buy the cable off your link. Thanks again
Thank you so much for the video! I can't believe I forgot about that port at the bottom of the controller... I used to have no problems using the microusb cable and connecting to the side, but then I upgraded my phone. The new phone uses USB-C and the cable they included just kept disconnecting constantly, you had to wiggle it to make it work, stuff like that. Unfortunately I have ordered a replacement side cable from DJI, which I now see I didn't have to...
Just tried a regular USB-A to USB-C as in the video, and it worked great.
Your video really helped lift my spirits and solve the problem of disconnecting. Thank you very much for the useful video.
That's wonderful! I didn't know the USB A port would do the trick. Micro USBs always get lose over time no matter how careful one is. Even on other devices. Thanks for the tip!
Great advice, I was having this exact problem, I bought a decent braided cable and it solved all of the problems. Thanks very much for the advice!
Pleased it's helped!
I have had the same problem with mine, and my first indication that the cable was crap was my phone kept beeping and vibrating like it does when a cable is plugged into it, and thank you for confirming what i already suspected would be the fix. Cheers
No worries 👌 all the best;
Excellent video my friend. top marks
Pleasure John! Have a great day 👍
You are a life saver bro' .... Thank you so much
Was having the same issue with mavic pro, bought the cable in the description and now have no issues! Thanks
Great to hear
Hi!
I noticed same problem like you, DJI service didn't help, of course. Right now, I still testing your suggestion and is ok. Thanks.
I'm pleased it's working for you :)
Having had a heart stopping moment this morning with my Mavic Air which disconnected and landed itself. Fortunately, it was only about 600 feet away, landed on flat ground and I was able to use the map feature to walk towards it. Your reasoning on that connector is right on the money I reckon. I will be using a quality connector from the A port to my phone in future. Thank you.
No worries. It's certainly a heart stopping moment 😕!
If no luck with a normally cable try one of the USB 3 short ones as they seem to work really well and solved my issues.
Hope you get it fixed 👍
When I went for the maiden flight with my mavic air and lost connection for the first time, I almost lost my mind.
I mean, I was a newbie, had no experience whatsoever and I thought, that was it, I'm gonna lose the drone.
Still I'm very annoyed by the connection issue and will definitely try out the caple swap. Thanks for the tip.
It's possible the most terrifying feeling ever! A horrible sickening feeling! 😬
Hope the cable trick works for you too 🤟
Cheers
Thanks, I’m going to give this a try. I’ve tried fcc mode in Uk and it’s amazing but I don’t want to use it as it’s illegal, invalidate warranty & my public liability insurance. I hope this helps
If your getting Aircraft Disconnected then this is the solution!
Also, make sure that you select a good channel for your area trying 2.4Ghz and 5Ghz.....
WOW, this is really important. I have problems with my Spark and am using a cheap Chinese cable thats never felt right to me. Am getting an Air today so ordered a pair of these. They only have them in the UK , not here in the USA.
Yea, they are brilliant cables. Enjoy your new Mavic air!
This is the same issue with my Mavic mini, the phone keeps disconnecting from the live view but the remote control lights are still solid & I can control it. Will getting a new cable of the same kind from DJI fix it or do I have to buy a new micro-usb to a lighting, because the Mavic mini does not have a USB port on the bottom? Thanks!
It should do yea 👍😀
@@maritimefilminguk Ok, thanks!
I did change my cable and it helped with part of the problems. I Love my MA, but am SO insecure with the connection problems I get every now and then. No matter how updated my drone and controller are, sometimes I fly with no problems, sometime I almost lose the drone with lost connection! Really frustrating! And I see that so often on the internet, makes me even more insecure!
I know what you mean 😕 it ruins such a good drone!
Although there will be a new compact drone shortly from DJI to replace the Mavic air so that will be interesting to see!
I ended up selling my Mavic air and buying a Mavic 2 zoom. Great drone!
@@maritimefilminguk Does it mean I should sell mine too? 😥
@ no! If it still works well for you then definitely keep it. Personally I couldn't trust it in the same way I can with the Mavic 2.
Maybe wait until the Mavic Mini comes out, or sell yours before it comes out as the Mavic air will drop in price!
@@maritimefilminguk Thanks man! No, the Air is much better than the Mini seems to be. My problem today was I was testing my Air in between tall buildings and at 5 meters high the High Altitude message appeared! I'm logged in, was not in begginer's mode and my max. altitude set was 150 meters! Is is because I was only in "Vision Mode" (few or no satelites)? Thanks!
@ yea, that's when there are less than 7 satalites.
Thanks, this really helped me!! 100%
Your very welcome
Hey, i am definitely gonna try this. Bought the mavic air and all stoked to film with it and always these no signal issues
Question, do you think a regular iphone charger cable could also work?
Thanks
No worries! The regular iPhone cable sometimes solves the issue but it's so long it can easily get caught on something and be wrenched out!
I have a dji spark and an android s9plus, do I need the micro usb to C cable? The cable you show look like a regular usb on one end
This is what you need :) amzn.to/35by8is
Aha, awesome! Thank you for sharing, this is actually very useful as I kept losing connection during flight and before take off! Luckily I have two of those cables, one for the Pro and a spare which I can use for the air :)
Its been the most annoying part of the whole mavic air experience but since using this cable I have had no issues at all :)
Cheers Jack
Did you notice a difference when using the better cable?
Josh Clarke yeah! Much smoother 👍
Thanks for the tips. Would like to know if the little magnet you left in the RC, interfere with the compas and imu of the Mavic, or not? I can hardly use a smartwatch without interference and compas calibration errors.
No problems so far, I think it is such a small magnet it doesn't cause an issue!
You can buy one here and give it a go but I've had no issues at all
amzn.to/2Pj0WgQ
Is this definitely the correct magnetic connector? The Amazon picture looks like usb c male to usb c female- for the side of the Mavic Air controller should it be micro usb male to usb female (to take the charge lead) ??
Hello. Can you tell me if this cable would work with the Mavic air 2 bottom port? Thanks
It will yea :)
Hi i have the mavic air 2 & having this connection issue with my phone which is a Samsung 10+ can you tell me what connection cable I need thanks..
The USB C one in the video description :) hope this helps!
@@maritimefilminguk on mavic air 2 its not usb tho
I need one of those cables but I have an iPhone X so what would I look for on Amazon
amzn.to/3eMXkAn hope this helps :)
This wouldn't have anything to do with the distance to the drone would it? I flew my Mavic Air many times just in the back yard on beginner mode with zero disconnects. When I finally brought it out to a field and ventured past 1000 feet away, I had a disconnect on the second flight.
I think it's unlikely
this video saved my mavic, mine lost contact miles away and i was panicking what the hell im going to do, it stayed out there dont know where till battery ran out and it return home, now i know whats the fix
Ive had my Air for just over a year and ive just started getting this issue. But i have noticed the port on my phone is really really dirty... so i wonder if its that that os causing the issue in my case! Gonna try clean it and see what happens before I replace cable but thanks for heads up. Great video.
Hope you get it sorted. Mine started a few months down the line.
The other great thing about this cable (just got it here in the US Amazon) is the cheap ribbon cable was always pushing my phone OUT of the holder on the left side, very annoying and probably would break the cable eventually.
Hey buddy does it work with the OEM apple lighting cable? Because I’ve tried with my apple lighting cable and it did not work. I’ve tried everything and nothing seem to be working at all. It’s very frustrating because my drone is only 2 days old. Not only that also the firmware update keep on giving me error code so I can’t even update my drone. What is going on with Dji products?
It didn't work with my OEM so maybe worth a try with this product. Or try returning the drone?
Hi would this help with loss of transmission feed on the Mavic pro
Hi Steve,
Possibly! It helps the aircraft from disconnected and a drop in the connection feed. :)
Don't panic. The drone will return to home when it disconnects.
We are having issues with GPS signal. Is it due to mobile? or what could be the reason behind No or Weak signal?
This is unlikely to fix GPS issues sorry! It is likely to fix connection issues between your phone and the drone :)
@@maritimefilminguk O.K Thank you
A great solution to a known issue with the Mavic Air.
Thanks Iain! I am so pleased it worked as I was ready to send the Mavic air back! This has made it work like a dream
Works! Tried it today..
Awesome! Pleased to hear!
I honestly wish this solved all the Air problems and i truly believe that owners are in denial as this drone is amazing but half finished. you spend more time worrying if this is the day you loose it forever than actually enjoying the flight. I returned mine after a week as the wifi connection is so bad and no tweaking or cable will solve this. Other than mounting 6ft antennas to the controller which seems to currently be a booming business as the demand is high. I actually returned my Air under false advertising and purchased the spark. The spark is a drone with low expectations, same flight connection issues but satisfying results and if the day comes when i wave goodbye to a non returning drone it wouldn't bother me as much as ebay is littered with sparks for next to nothing. If your reading this it's probably to late but if your still to purchase your first drone then consider a used Mavic pro or Phantom 3 as the range is amazing and the flight experience is 10 times better than the Air.
I have to agree. It feels like a roll of the dice everytime I take it out
I was using the usb 3.0 that came with the bundle the first time i experienced disconnecting. I have been leaving the short usb on the side thinking it should protect it from dust. I removed it thinking it was causing the device confusion but wouldnt reconnect. All firmware were updatef. I gave it a rest and re try.
Is the android USB you listed compatible with a Google Pixel 2?
Yep, the USB C one
Is the cable a specific type of cable? If I were to use an iPhone charger and plugged it into the usb-a port would it work? Or is the cable proprietary? (If you get this would you be able to like my comment. I’ve turned off my comments but It notifies me if someone’s liked something. You can dislike it afterwards I just wanna make sure I see it. Sorry for the inconvenience)
That's a very good question so I have not only liked it, I've lived it! Yay!
The answer unfortunately isn't simple.... It didn't work with my standard phone cables very well. It kept disconnecting. But, maybe give your iPhone charging cable a go and see if it works.... If not then spend a few quid and this is guaranteed to work 👍
Hampshire Drone ~ Video Productions [4K] hey! Thank you so much! I’ll probably buy one of the cables.
@@zoopzoopzoopzoop they are great cables, good quality. Cheers
Make sure you use approved cables. The Apple takes don't work on iphone/ipads
ANKER Are a superb make
Anker are great. These ones are also approved for android and IOS devices 😀
Spark doesn’t have a plug on the left
Already changed my cable but still the problem exists. After I get "Aircraft Disconnected" on my DJI APP, then the RC led turns RED and I loss any control of my drone.
Okay. As the LED is going red this is an issue with the connection between the drone and the controller. Is the drone far away?
Have you checked if the channel is clear?
@@maritimefilminguk yeah I did. I choose really open space at the park where most of channels were clear. Using FCC at 2.4GHz and 5.8GHz but the problem still exists.
This is how it looks for me, I described all details in description of my video:
th-cam.com/video/R9F_S5gpHj0/w-d-xo.html
Really dont know what more to do... :(
Do he says usb A cable?
Correct, USB A
@@maritimefilminguk ok thank you
Hello there,
It's a real shame that its taken so long for me to see this excellent tip.
I've had mine since 2018 and i thought i would never get it sorted out which is why it has spent more time just collecting dust than getting used.
One question is this just for video or complete loss of control?
Now if i could only sort out the crazy beeping controller.
Stay safe.
Thanks so much for the tip, but I problem is this: I have been having this same issue, I changed the cable but after two flights, the problem popped up again. Any other way, please?
Thanks once again
Which drone please? Which cable and phone? Thanks
Maritime Filming UK Aww! Thank you so much for responding. Mavic air, the DJI cable used for charging the controller and the phone is Huawei P20 please
@@JustDavidMinistries did you try the USB C cable in the link in our description?
Maritime Filming UK Nope not yet. I will order one and try. Thank you so much
@@JustDavidMinistries Let me know how you get on. Hopefully we can solve the issue 👍
helpful, thanks!
No worries :)
Is this cable usb 2 or 3?
USB 3
Hampshire Drone ~ Video Productions [4K] but it didn’t say so on that amazon page tho
@@hengweizhang6008 It is USB 3, don't worry
The link for iPhone cable doesn’t work?!
Ahhh, thanks for letting me know! amzn.to/2ShvBwj here's the link!
What length cable is it ???
Its about 20cm, the 90° connector is great as well... All these should fit!
FOR IPHONE/IPAD: amzn.to/2P7DjYR
FOR ANDROID~USB C: amzn.to/2LpSJVK
FOR ANDROID~MICRO USB: amzn.to/2NkCKtV
@@maritimefilminguk I bought the usb c for my s9+ hope it works!
@@ScreamingEagle101st should work perfectly mate :)
what about dji spark
Should help
but spark controller has a type d port how should i fit this in
Thanks. I was about to throw my mavic air in the water
Hopefully this will help!
@@maritimefilminguk Yes it did. I tested it with the charging cable that it came with. Very long but it will do until my new one arrives from Amazon.
Awesome!
Do you have a email so I could ask you a few questions ?
Go for it. contact@maritimefilming.com
I'm still confused as to what cable I need to buy for an android phone
Hi, does your phone use micro USB or USB C? If your not sure, which phone do you have? Thanks
@@maritimefilminguk micro USB. It seems like there is quite a big issue with the air, is it worth just selling it while it still had reasonable value or do you think DJI will actually get it together enough to fix firmware?
@@Rich.. is your issue the connection? If so, grab this cable and give it a go. For me it solved all my issues and I loved the Mavic air again.
amzn.to/2KR8c6x
@@maritimefilminguk yeah that's it mate. It isn't as bad as alot of people I've read up on but, it just won't seem to go past that 500m mark without dropping out. Extremely frustrating as it goes into return home mode and then then I lose track out the drone completely.
What sort of distance are you getting out of yours?
I use the side connector. No issues at all.
I use to use the side one with no issues but it quickly became an issue after about 6 months of useagr
I can't hear you very well !!
Apologies!
Watched again. Good advice, had the issue twice and have now changed for a new cable. Thanks 😊
louder pleaseeeeeeeeeee
Sorry I wasn't very loud, hope you still managed to understand!
Cheers
@@maritimefilminguk yes, thanks :)
That's what happens when you use a shitty iPhone :D
Its the same on android!
Not the cable. I've used 4 different new cables same issue.best way to avoid this from happening is not to buy the problem....
Have you been using the USB A cable or micro USB port on the side? This solved all my issues