Off the Shelf: Ask More, Say Less (September 2024)

Presented by JJ Acker
Much of a manager’s workday is spent asking others for information. Yet, few managers think of questioning as a skill to hone. This uniquely powerful practice builds rapport and trust to unlock value in organizations- spurring learning, exchanging of ideas, uncovering hidden challenges, and fueling innovation and performance. What can you create by ending more sentences with a question mark?
Slides:
tinyurl.com/mr...