hi guys, I got the sprints and after some adjustments i cannot replicate the feel of the clutch like it was on default when i first got it..i changed the tilt of the pedals and the preload, but the "curve" isn't as crisp as it was..any help? thanks
Hello @kolysion164, Many thanks for your message. If you have any technical questions about our products/the maintenance of our products please do not hesitate to contact our Support Team available daily from 9 a.m. - 6 p.m. at support@heusinkveld.com. Our Technical Support Team will answer you as soon as possible. Best wishes from Groningen, Your HEUSINKVELD Team
I just purchased a Ultimate + 3 pedal set and it has a sticky throttle (can feel it on the change of direction) and there is noise from what appears the dampener on both the clutch and throttle. I wouldn’t have expected spending this much money on pedals would mean they need additional servicing right out of the box from factory? Can someone please contact me regarding this - just so disappointing Thanks, Ryan
Dear Ryan, We're sorry to hear that you're not quite satisfied with your received products. Could you contact our Customer Support team by sending an email to support@heusinkveld.com? Best wishes from Groningen, Your HEUSINKVELD Team
Thanks for the video Enzo. Had a squeeky accelerator pedal and the culprit was exactly the pivot point that you showed. No more squeeks now :)
Thanks for the info concerning the ultimates. Removed the squeek fully!
hi guys, I got the sprints and after some adjustments i cannot replicate the feel of the clutch like it was on default when i first got it..i changed the tilt of the pedals and the preload, but the "curve" isn't as crisp as it was..any help? thanks
where to put oil on the back plate on sprint ? can't understand where
Hello @kolysion164,
Many thanks for your message.
If you have any technical questions about our products/the maintenance of our products please do not hesitate to contact our Support Team available daily from 9 a.m. - 6 p.m. at support@heusinkveld.com.
Our Technical Support Team will answer you as soon as possible.
Best wishes from Groningen,
Your HEUSINKVELD Team
Pro pedals also? Similar to ultimate?
Yep! Same as the Ultimates but ignore the part about the damper :)
Hello.can u write me which kind of WD 40 I have to buy.i cant understand by your accent?ty very much
WD40 PTFE Dry lube
Okay Enzo explain how to make pedals and a wheel at home next time please.
I just purchased a Ultimate + 3 pedal set and it has a sticky throttle (can feel it on the change of direction) and there is noise from what appears the dampener on both the clutch and throttle.
I wouldn’t have expected spending this much money on pedals would mean they need additional servicing right out of the box from factory?
Can someone please contact me regarding this - just so disappointing
Thanks, Ryan
Dear Ryan,
We're sorry to hear that you're not quite satisfied with your received products. Could you contact our Customer Support team by sending an email to support@heusinkveld.com?
Best wishes from Groningen,
Your HEUSINKVELD Team
DO NOT use regular WD-40 as it damages the rubber components. Don’t get too excited with reducing that squeaky noise