SOLVED: Xbox One Keeps Crashing Or Freezing | Easy Solutions

Some Xbox One users may experience random or persistent freezing. This video was made with this issue in mind so if the problem occurs sporadically or all the time on your Xbox, make sure to try all the solutions we cover here.
If your Xbox One is randomly freezing and you're not sure why, the first step is to figure out what's causing the problem. You must consider several aspects.
These are the troubleshooting steps and solutions that you must do.

[@aurobinson9309]

Can’t even move from the Home Screen after a factory reset. I’m gonna end up using this Xbox as target practice

[@RJ-ex9on]

Your hard drive needs to be replaced.

[@s88m88h]

I'm having a similar issue. I just bought this thing and it's juiceless.

[@aurobinson9309]

@@RJ-ex9on update I shot it 😂

[@aurobinson9309]

@@s88m88h I got mad and shot it then I bought an Xbox series X and I love it

[@s88m88h]

@@aurobinson9309 that's what I have. The series x. It won't stay on for 5 minutes without crashing and restarting no matter what I'm doing.

[@CaidenTalley77]

My audio is weird and then the game crashes

[@chapachiappardi2256]

Rt

[@rapid4141]

Me tooo

[@CaidenTalley77]

I fixed it but it was only for Forza tho

[@primoassassin5788]

@@CaidenTalley77 mine is for ghost recon

[@CHOSEN_ONE4441]

Me tooo bro fuck

[@Fenrispro]

Hi I'm able to load into the game ie : Dragonage 2 but halfway through when going to another map then freezing. have highlight these issues to the help team, but creating new acct did not help

[@steveodonoghue2772]

This is why i wont buy a new gen console. I have a one s. Keeps crashing with certain games all the time. Fallout 4/76, hitman 1,2,3. I've also got my 360 & ps1. Never had problems with them. The old consoles are the best. No need to install the games first. No need for internet connection all the time. And the games are better and cheaper.

[@rickcarp5453]

I manually OSU files on both the black Xbox in Xbox One both crashing and freezing now they won't even go past the name Xbox updates broken / hacked

[@alexistvanhorvath8805]

I was playing South Park: The stick of truth today and when I got to Canada and learned the Nagasaki it started crashing randomly and ut wont let ne olay without crashing, anyone having an idea why this is happening?

[@LeeFrankDeJesusRivera]

Thanks for the video!!! I followed your instructions and it works.

[@BlueSmile_]

Really?

[@LeeFrankDeJesusRivera]

@@BlueSmile_ Yes. My console wasn't playing some CD games and wasn't performing a reboot or restart. After watching the video, I forced a system restart and problem fix. Apparently, the console didn't receive a full system update.

[@chazzthaspazz4475]

games wont update nor load keeps sayin games take to long to load. also keeps saying external drive is ready like huh?

[@shortmemes6905]

I can’t get to that screen it’s just freezing when I log in and super slow started doing it yesterday

[@1of1Ricc]

Same

[@nokaapdee1118]

Rs😐

[@shortmemes6905]

@@nokaapdee1118 it doesn’t do nun it’s broken

[@twongreen9968]

@@shortmemes6905 mine doing it now eventually it goes to the main screen but still freezes up I might just do a factory reset

[@tmonney]

yeah my xbox menu/guide doesn’t pop up. the screen just gets slightly darker

[@shovelknight9417]

I had this happen to me on a game called "Celeste." (Celeste is a game where you have to climb a mountain.) 6 days after I got the game, I was at Chapter 9 (Farewell) and it randomly crashed. I tried reinstalling the game... same thing happened. I don't know what to do! D:

[@DevKoDec]

For me it's a little bit harder to reinstall the game (gta v) 😂

[@Egasb7]

@@DevKoDecsammeeee

[@jimfoster-br9gb]

Did you

[@jimfoster-br9gb]

@@Egasb7did you fix it same for me

[@shovelknight9417]

@@jimfoster-br9gb I haven't fixed it yet :(

[@deusvandoom6655]

Done everything u did nothing helped still? Idk what to do anymore

[@Drippyxclutch1]

Get new Xbox

[@codyjack8918]

I been having the same problems and I’m starting to think it’s like having a old iPhone! Ways to get us to get the new one

[@codyjack8918]

Cause my 360 runs perfectly fine til this day

[@FredzDeadBaby]

Planned obsolescence is a bytch

[@valoroll1]

Too this day!!!

[@BrandonOliver-im3kl]

ive had this problem since the day i got my xbox i start up a game and it crashes on the load up everytime i could try hundreds of times and eventually sometimes itll work. ive tried everything, all these plus more and nothing has ever worked, its every game every time

[@gambino60z]

same , going on two days

[@mike88195]

Got an Xbox one x doing it as well

[@lilbfrom094princeton8]

Same… It started happening ever since I downloaded MW2

[@saintsrulz]

@@lilbfrom094princeton8 bro!!!! It happened with me too but only for mw2. I play a diverse set of gays and that is the only game it does this on.

[@Aleksander1256]

Did u find solutions? I got the same problem.

[@ProjectBlare2]

My Xbox just freezes when I play no games and I when I play a game freezes but does not crash at all what does that mean

[@ProblemFreePhilosophy]

Bad Wi-Fi

[@infinite5g486]

my roblox game kept on freezing

[@user-wl4bs5jn6x]

i have this issue with fortnite and gta v only i can play cod just fine but fortnite and gta v be trippin

[@gokuishere0000]

My xbox literally froze on the Microsoft app store 😭

[@TyreeShorter]

Xbox 1 factory reset

[@brenthughes9332]

None of these steps helped me 😭

[@RJ-ex9on]

Guys,this is why PS is the best!!!!My son has a Xbox 1 and he regrets it. This hard drive needs to be replaced.

[@HetLedie]

Ditch the music

[@Onenine_101]

No wonder most people left gaming years ago