Thanks for shsring your knowledge. I was a salesperson for 12 years and has always been a confident with my communication skill. Dealing with very difficult customers and public presentation were my strong fortier. I was then transfer into commercial excellence 2 years ago, the initial plan of my corporate was to leverage on my experience to to deepen the adoption of commercial excellence. I faced so much challenges whenever I communicated with the Leadership Team, HR, IT and Finance. I worked in pain and remorse for 18 months. It all boil down to how I use my way of communication with customers and end users to communicate with the internal stakeholders. I lost count of the time I get caught out of the qay I talk and commented by the Leadership Team of my incapability. I have now transferred to another unit 4 months ago. I am relearning how to communicate in corporate from zero.
這是一集很實用的說話方式思考模型,面對不同的人不同的立場不同的環境下,適度調整分配
真:說話精準真實
善:出發點良善,讓人感到善意
美:說話漂亮舒服溫暖
比如
1.碰到危機和危險突發狀況時,影響生命安全,說話*真*的占比就要高,占80趴-90趴。
2.過年吃飯的場合,*善*和*美*的占比60-70趴,*真*的比重調整為20-30趴。
Thanks for shsring your knowledge. I was a salesperson for 12 years and has always been a confident with my communication skill. Dealing with very difficult customers and public presentation were my strong fortier. I was then transfer into commercial excellence 2 years ago, the initial plan of my corporate was to leverage on my experience to to deepen the adoption of commercial excellence. I faced so much challenges whenever I communicated with the Leadership Team, HR, IT and Finance. I worked in pain and remorse for 18 months. It all boil down to how I use my way of communication with customers and end users to communicate with the internal stakeholders. I lost count of the time I get caught out of the qay I talk and commented by the Leadership Team of my incapability. I have now transferred to another unit 4 months ago. I am relearning how to communicate in corporate from zero.
謝謝,非常實用的模型,終於找到跟孩子沟通有障礙的原因,雖然是出自愛小孩的善意,但一直把真的比重拉太高,而忽略了美的部分,小孩感受不到贊美跟鼓勵,才出現逆反心態,親子溝通美的比重應該高過真才對
說話依狀況調配真善美比例,非常容易理解,謝謝😊
真善美 的概念
讓我獲益良多
感謝分享
獲利良多!謝謝!
珍惜Bryan 的真善美模型👍一听就明白我可以更好的表达❤谢谢Bryan😊
As always, Thank you very much for this amazing talk, Brian.👍👍👍👍👍
我第一次听到沟通的技巧可以用 真,善,美 3个元素来构成一个模型,容易明白和分析。 我还有一点不是很明白的是 “善” 和 “美” 要怎样区别。希望大家可以给几个例子。
真,說話的真實度,是否正確
善,說話時的動機,是否良善
美,說話時的語氣,是否和緩
比如
1.跟家人說話,說話的語氣可以很溫暖,讓家人感到有被關心,事實上你講的都沒錯,講道理你也是對的很合理,可是說話的語氣,讓家人感到被貶低的感受,破壞親密的關係。
2.問題已經發生,我現在要的是具體能解決的辦法,就算你説話說的很好聽,動機出於良善,但是,你還是要有具體的,當下可執行,分析利害關係,而不是畫大餅說漂亮的話。
飛機那段,有問題的是韓國一直很嚴重的學長學弟制問題。絕對是駕駛的問題大過於副駕駛
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