ApexMaker X1 Review - I RAGE QUIT
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- เผยแพร่เมื่อ 26 ก.ย. 2024
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00:00 - Intro
Makes me appreciate the Uniformation team even more...
Right? support is a guy called James and we all know him!
If only they made also a larger format printer...
I really loved the balanced approach of mentioning the good, the bad and the ugly. You managed to keep a level head in spite of the adversarial circumstances :)
Thanks, you say keep a level head, but it was more, 5 revisions of the script! and me telling myself to calm down.
@@FauxHammer And that gives you more credit, not less!
@@Konradius001thanks mate
Great review mate, very fair...
My main worry about Apex is that if their Customer support is this bad for such a small amount of users, especially considering they are reviewing their product, then god knows what they will be like if this ever goes into production with average joe
For a kick starter I would of expected the opposite in regards to customer services and their explanation about poor customer doesn't wash with me
Exactly...
Frustrating customer service is a deal breaker for me. I've never had an issue I didn't cause/couldn't resolve myself, but it's great knowing Elegoo have my back if I receive a defective part etc.
agreed
Great video, I love your delivery style. 100% not into miniatures or anything like that but the way you review stuff is just spot on. Plus it's educational for viewers over the pond. BTW that bolt gun you did was amazing. As a bambu sorta person I will try and use your elegoo link as I do a far whack of pla.
thanks a ton, really appreciate it!
Re: your problem with the printer; I think you are on the right track with the build plate not lowering enough. After removing the screen protector, there is more space under the build plate. If it cannot lower any further, you cannot fill that gap easily.
Thanks, appreciate the validation
Despite the problems this guy had, I am still looking forward to getting my hands on my printer. Still waiting for them to ship all the Kickstarter ones.
It’s so weird, this new range of companies making essentially the same thing. With all of the same parts and accessories.
I’m using an emake3d Galaxy 1, same busted feet, same crappy shipping box, same build plate, same vat, same heater, same charcoal trap, same Z mechanism, same accessory film, tools, scraper, rulers, automatic feeder.
It’s laser vs lcd, and it has a door that opens sideways. That’s about where the differences end.
It feels like it’s all one company making slightly different variations to cash in on more than one kickstarter.
what are your thoughts on print quality of the Galaxy 1?
@@krupert8355 it’s definitely a unique surface finish, if you don’t mind that, then the quality can be “good”. Emake is laughable though, I’d steer clear of them in any capacity.
I print as a day job, and we have moved away from the Galaxy1 and are using Elegoo printers instead.
@@AdamSaltFPV what elegoo are you using and what are your thoughts on it/them?
@@krupert8355 I am using Saturn 3’s and 3 ultras. They are great printers, easy to set up, easy to clean, easy to use. Their customer support is above and beyond as well. You can buy used printers and they will send you replacement parts for free.
I’m looking to add more printers, but I’m waiting to see what the Saturn 4 and 4 Ultra are like.
I completely enjoyed watching this. I’m having a bad week too I think it works much better as behind-the-scenes members video than it does as one of your standard reviews. Despite your clarification at the end I found it really hard to believe that you were recommending this printer. But as I said, I love the video. My experience with bamboo lab support regarding my P1 P has really been an eye-opening experience about how reluctant these companies are to provide The level of customer service and return policies that many of us have become accustomed.
That's fair commentary, but it's done now, will take it on board fort next time.
and yeah, I mean, I'm speaking with their marketing team, but even that has been night and day. I spoke with support once at Bambu and they very clearly and kindly pointed out how stupid i was being. and I mean that in a good way.
1 email to them with a concern, one back with the exact answer i needed and from that i learned I should have read the frigging manual.
Haha do you know who I am. Brilliant review mate
I was so worried about keeping that line in!
@@FauxHammer nah man, you set it up humbly enough...besides....they clearly don't understand you're a formidable man ;)
@@nicholassmith5206 Thanks Man, Really appreciated!
@@FauxHammerit can help depending the circumstances and how you phrase it.
I've actually said to support i've ran integrations at Siemens germany at age 16, i've quite literally made the machines that made the machines that make your product.
It does clear up the bs and depending the company can get you a line to backoffice support to actually resolve some issues.
But i wouldn't just rely on the channel when doing so (unless you'd use sub numbers/reach and impact on sales as pressing points.... which can be taken the wrong way, get back online and then impact you negatively. Really not ideal and would keep that for actual safety hazards lol 😅).
Like they definitely ran your name through google or youtube, but willing to bet they haven't done more than skim through the content at best.
'Drama' and clickbaity titles have rather adverse effects on people of a certain age in certain tech positions to word it nicely lol
Cold hard facts, straight to the point tech info they can work with and accolades that have some tech merrit is what you'd want to send them.
Hey Ross, This was not a bad review at all! Despite all of the issues that you have had with this pre-production model, you still had a LOT of great things to say. I hope that Apex Maker gets back to you on the issues and hopefully send you a proper printer for a full review. I am genuinely curious to see this machine at its full potential. Keep up the great reviews!
This issue only started after the hole / replacement film / removal of the protector so it stands to reason that caused the problem. Hopefully the new screen protector replacement helps. PS I run a business and I source products from China so I had to chuckle at the communication issues - absolutely 100% standard service hahaha. Got to love them.
yeah, like i said, not the only time I;ve had this experience. and yeah the issues started after screen protector removal. well they may have started before but iu didnt check the suports on their resin then to notice and didn;t test mine.
This is EXACTLY why I avoid doing business with Chinese companies if at all possible.
Thanks for this very insightful review. For resin printing I have 4 Saturn 2s + 4 Jupiters in our printing lab. They are super reliable, and Elegoo support is absolutely amazing when I had issues with any of them.
This video reminds me why I’m just waiting for a company like Elegoo to release a massive printer much larger than the Jupiter. Dealing with some to these other companies seems like a nightmare. Reminds me of the nightmares of buying a Phenom that is was an instant return after 2 prints, it was also a clunker 😂
I really wished this review came out before the kickstarter finished. Honestly this is one of the things I was most concerned about. I wasn't scared of it being a scam, or not being a good machine. I was worried of how the support would be. I live in Hawaii, and I had to pay $600 shipping for this machine. If I wanted the wash and cure, they said that would be another $600. So my biggest issue really was how customer support was, and whether I would need to be paying a arm and a leg for replacement parts if I did ran into issues. I already know based off the Emake Galaxy1 that there would likely be some bumps in the road, particularly shipping damage considering how heavy this machine is. I gave benefit of doubt on slower communication in the facebook group considering I know how kickstarters can have alot of negative people. In particularly those who get mad when the question they asked that has already been asked hundreds of times isn't personally responded to. Really wish one of the more established printer companies would come out with a good large printer that could be closer to $1500. I do find it promising that the Galaxy1, Apexmaker, and now Starfield 3D showed a bunch of demand, so maybe we will see more soon.
yeah we are finally in a new generation of printers and this is a good printer, I hope I made that clear. but your concerns have been echoed here and I'm sorry, but also glad I could show people.
I don't think you sounded arrogant or snarky in this review at all. It's not so much to ask for a little customer service. My Fokoos Odin 5 F3 came to me defective from the factory and after spending months and a bunch of parts later trying to get it work, it never worked right and is sitting in the trunk of my car right now... So many companies now want to release a product, build hype and offer no support after the fact.
Thanks so much.
I'm glad I saw this rant till the end so I am now aware that all the issues were not directly caused by how the printer is done technically, but 1) difficulties in communicating with the manufacturer because of the massive time zone differences, the language barrier and the filters imposed by their government; and 2) the machine having being crushed and f-up during transport (the most important part).
I know this was a test prototype. But IRL, on a commercial unit, the best answer from a customer is to refuse such a parcel and send it back to the sender to get a proper replacement unit instead. No weird technical issues of that sort would have been experienced afterward, problems in the end that were pretty unique to you.
Whilst I completely hear you. My warning was be careful of how poorly this company communicates. because I'm saying this relative to knowing how all the other companies communicate.
And if you have a look at the Facebook groups online, you'll see just how many people are now complaining about this company because they either have no printer, or a faulty printer for various reasons, some hazardous. and the company is just staying near silent to everyone.
it;s an echo chamber of exactly what I said here. Not just bad communication, terrible to no communication.
I have been speaking with them in what'sapp since January regarding the X1 Mini. and they message me at 3am randomly. or when they do message me during my awake times. I get "Hi Ross", I then reply immediately and they don;t respond to days. Whay are they even saying "Hi" they have done this about 12 times now. and it's just insane.
@@FauxHammer Thank you for the insight added about their catastrophic communication, because I was considering the upcoming X2. Insane as you say, especially with respect to the large amount of money spent by customers on these high-end machines. Speaking of very bad communication and large printers, the complete radio silence from Coolsiga since early 2024 is puzzling too (nobody received their machine, and the reboot from the FInderOne 136 to the completely different Classic One looks like a vaporware - a printer that it seems does not even exist out of a few 3D renderings)… I guess we now have to wait for more serious companies to come up with decent large printers.
@@fluxcapacitor No worries. another example of this was the Ultraprint, which found it;s way to some reviewers but I spotted it was a re-shelled Saturn 3 and warned people about it. You should see how much hate i got from the Community on Facebook for that machine. The company even responded by promising all users a 60 day free trial with full refunds if peopel were not happy. But now they ahve not responded to anyone since January except to say "we can't refund you becasue Kickstarter took a percentage of the money" Which is also what I warned people of...
It was a complete scam..
I think my frustration here though is that this X1, and the X2 (which ahs actually been renamed the X1 mini months ago but they never updated the site) are incredible machines! But you just cannot trust the company to support you. Mine is still broken... I use it as a table.
@@FauxHammer I have a scoop for you then: the X2 is real, and it's not the X1 mini but the second generation of the X1 (Yes, I know that at some point in the past the upcoming X1 mini was improperly nicknamed the X2). The build volume of the true X2 is a bit smaller than that of the X1 in XY (same 400 mm in Z though) because it has a 14" screen instead of the 16" screen in the previous version. But the definition is now 16K instead of 8K (with three times more pixels), what's more with SQUARE pixels (24.8 × 24.8 µm). The X2 is still huge AND is now high resolution too!
It was "presented" by Apex Maker (rather hidden in their printed catalogue…) alongside the X2 mini at the 3D PRINT LYON exhibition in France, two weeks ago. You can see a picture of the catalogue page with these new printers in Thomas' video "News creatives 5" (French language, decent automatic subs available) on the PolyWorkshop YT channel, 1 min and 11 sec in ;-)
I would much prefer an honest review like this as it shows what you need to be prepared for… like the fact that you can’t get a screen protector of that size from Amazon so it’s going to be expensive as you will need to buy one from Apex.
The printer itself looks awesome, but it weighs HOW MUCH! Given that 23kgs is the max safe weight for a single person lift, I won’t be getting one as I won’t be able to put it on my workbench.
yeah, I'll admit i struggled, and 've done it twice now! never knew 23kg was the safe weight. i need to lift less stuff
As always, thanks for the reviews on printers, those things are so expensive I wouldn't buy without having at least your thoughts on the matter! cheers!
appreciated, thank you!
Looks like a good Anchor, and sounds like they need to hire a dedicated support person, one who knows what there doing 👍🇦🇺
Agreed - Soon
Brilliant explanation on the chamber heating. I actually wonder now if it being too hot in my printing room has been a catalyst for weird unexplainable failures
Yea with all the problems with no support from the company, it doesn't give me a warm fuzzy about them. If you don't have good customer and technical service, when problems arise with just a few youtubers, imagine how much worse it will be when they get a ton of people.
The big problem I see is the size and weight of this monster. I"ve worked at a UPS shipping warehouse in the US and I can tell you heavy items sometimes get flipped onto delivery vans like a strongman competition, or sometimes accidents just happen and stuff falls down (so yea packaging needs to be the best).
I think this printer is a prosumer because of its size but not a prosumer product because of the lack of customer service and product support. That alone makes it a no, for me. Thanks for the video. I would have rage quite early if it was me.
The printer looks great and I am super tempted to get it, size matters. Although, fails must hurt with such large resin usage.
Apex x2 vs saturn3 ultra?
I think this was a fair honest review. It resolution seems perfect for terrain. It’s large size and speed would make my world much better. I use the hight my CR-10 offers this offers it.
Thank you for the fantastic review.I supported the Kickstarter for this printer. I am replacing a Phrozen Transform so the resolution of the X1 is much better than what I have. I really liked the features of this printer. If it is not smashed in shipping, I think I will be more than happy with my purchase.
yeah, I'm glad I got across that the printer is great despite my own experience with the brand.
I saw in their site that they have another Printer (Apex Maker X2) that has 16.8 Microns :O.
The biggest problem with this one for me, is that you can't wash without curing. It's much easier to remove supports before curing, and this forces you to do it with a print still covered in resin
What do you mean you can’t was without curing? You can
@@FauxHammer Ah damnit, sorry, I somehow replied to the wrong video. I was talking about the anycubics washing station and how it forces you to remove supports before washing, if you want to use the automatic program.
@@МихаилКролевец ah yes, then I totally agree
Great video. Makes me more anxious to get mine, which should be mid February
I backed this and have yet to receive any information on shipping. Only thing I've gotten is 1kg of resin. Communication has been awful and almost non-existent from the company. Makes me very worried.
Always look forward to your printer reviews thanks man
thanks a ton!
Dude, you have to stop saying “Ill get to that in a minute…”. You literally said that at least 10 times for different things before you ever got back to anything. Its like you cant finish a thought.
Sounds like you still watched the whole thing. So I guess it wasn’t that bad 😂
@@Resyektt and this was the last video Ive ever watched from this channel. So he should figure out how to speak to an audience if he ever wants to be a real channel.
@@user-nx1fp6fv6r please great TH-cam master, what’s your definition of “an actual channel” 50k subs isn’t a small feat.
I’d of had no problem with you saying it in a more constructive way, it’s just the fact that you chose to say it like petulant child. But hey, you do you 😂
My comment is one of the top on this video so clearly other people agree with me. Is this guy your dad or something? You seem pretty upset.
Well, I am looking to get a 3d printer and now this pushes me to get the Uniformation printer.
I've been using my Apex X1 for almost 5 weeks now and I think it's absolutely AMAZING, Its print quality is equal to the Mega 8k and M3 MAX but easily 3X faster than all of them..
The power switch is cheap and I'm ordering replacement from Amazon but they are only £11 for 2. I've printed some huge models without a single print failure and the quality is great, unfortunately the customer support is terrible so it's hard to recommend if you can't rely on their support!
Totally agree with this assessment. and mate, i feel for you with customer support. I have them on What's app. and they never reply. Occasionally I'll get a "hi ross" at 3am and even when i immediately reply, there's no further message!
@@FauxHammer Thank you for your review and reply, I saw your video a while back but decided to back it anyway I'm glad that I did because it's a game changer especially if you like to print big. I just really hoped they would fix the support like they PROMISED they would once the Kickstarter was over.
Unfortunately that's not happened if anything it's even harder to get a reply and they have stopped taking payments via there website so you can't buy one if you had the cash ready to go and that's kind of worrying!
It's not so bad for me because I got the printer for £1150 so having to pay $300 for a screen isn't a huge deal but if you just spent £2500 on one + taxes and duties you really REALLY want that warranty and good quality customer service!
I haven't been able to edit footage for a few months due to sickness and software problems so I haven't been uploading videos but I just purchased the full version of Davinci Resolve so I might do a little review myself next week.. (the free version developed an audio sync problem, it's drove me NUTS but goes away if you PAY) 😄
Anyway I will point people to your review as you have already done an amazing job covering the X1 so I'm going to try and focus mainly on it's printing capabilities + some of the problems I've come across like them trying to save £1 by installing cheap nasty power switches like WHYYYY do that surly things can't be that bad you need to save £1 at the risk of customers getting electrocuted and machines dying because fuses are popping for £1!!
I turn it on with a stick after I saw the blue flash and the pop so I'm not sticking my finger near that bad boy, I like living.. 🙈
I wonder if your LCD is not close enough to the glass causing light bleed.
I thought that myself. but it;s a crazy ammount of bleed. I relevelled and even thickened the gap with spare FEP. stil the same. so bizzare!
Wow! I'd love a printer that can print that size. I can't spend that kind of money though.
As for you thinking of saying "Do you know who I am?" That would be the last email we exchanged.
I feel your pain on the support side especially, "Have you tried turning it off and back on?" I already told you I've done that, checked cables, etc. Oh FFS!
On cheap products, a lack of service and support is expected, but this one ain't cheap.
Go take a relaxing weekend to recuperate mate.
Oh yeah man, I was fully aware of my arrogance and stopped myself. But honestly, fuck these guys, I've since learned it's not just me they have been quiet with. they haven't helped the community either and they are asking for this much money.
I'm not eve getting paid but I'm still responding to every comment I can on my stuff, which is far more than their few questions they had on Facebook and the campaign page.
I honestly had so much communication issues with them on payment in the end that drove me away. Exactly the same issue where they would not answer your question when they would finally answer several days to weeks later.
Glad it wasn't just me then
Well firstly i'd like to say , there is nothing with saying it as it is .
I have enjoyed the video which highlights the only problem is communication from the manufactorer , Personaly i have had this from various Kickstarter's i have backed , so i can empathize with you and your fustrations .
As for the printer it looks and sounds top bannana .
If by any chance the problems resolve where you can get it working or fixed as it should of come out of the box i would certainly love for see the reveiw 2.0 .
As to the damage on the box the big dent , looks very much like it was hit by a forklift the prongs.
Thanks for the reveiw it was epic .
Thanks so much, put a lot of time into this one, and yeah, someone has whacked this. and at no point did they care about the photos to try and claim back from the courier.
Immature
This might be a dumb question (And thanks for the video I always enjoy your reviews and talks) but I've always wondered, why do you pour the resin over the build plate? does it help? Is it for mixing? I would be a bit scared to splash it everywhere but thought I would ask.
Lol, It's just for cinematic effect, that's all. One if the most common questions I get.
@@FauxHammer Gotcha! I should have searched the bomments :D Thanks for taking the time for answering!
This reminds me of my first printer the anycubic photon i got 3 prints off of it and that's it the thing just shut down. I sent anycubic videos and photos they didn't respond i took a hammer to it and threw it in rhe trash . I emailed them and said i would never buy from them again. Then i bought creality,s resin printer the ld200r it ran flawlessly and i bought another one then i wanted to do big scale resin sculptures and bought the peopoly phenom and ran it for 3 years and I upgraded to the peopoly forge its faster 6k with heated vat. Ive never had trouble with peopoly thats why i stick with them ........
Stpped back from the kickstarter, main reason was the communication.
Maybe in the future when the company matures i will look back into their machines.
On another note, will you be reviewing the infinite starfield and/or ultra print machines as well?
Glad it’s not just me having the comms issues then.
I replied to Starfields offer, not heard from them since.
I think Ultra print is a scam. They hide comments on Instagram posts. And if you watch that video closely, it’s very obviously a Saturn 3 Ultra in a different case!
@@FauxHammer Like you say in your review as well, there is a lot lost in translation.... but even outside that, they dodge some questions like it's the plague.
Hopefully they will reply back to you soon, but even if it where to be send to you now, i don't think it will reach you in time to do a full review on it before the campaign end....
About the ultra print, i saw that "The print House" has one of their smaller machine, but i have not seen anyone with the larger one...
@FauxHammer have you checked your spam.😂
Wow, just wow. I definitely felt your frustration in this one and I don't blame you!
This thing has so many great features and potential, but also many issues and horrible customer service. I really hope they can adress and fix these issues soon.
Great review, and thank you!
thanks a ton!
None of these are great reviews, it’s not a production machine and he explains after the reviews he doesn’t use them. At best it’s a first look from an impatient amateur.
My release copy arrived the other day, also in a crate but in pristine condition unlke your experience.
“I don’t have a cure station big enough”
Yes you do, outside is an effectively an infinite volume curing chamber
edit: hadnt gotten to that part hahahahaha glorious
Don't apologize for having standards where customer service is concerned. It doesn't make you "whiny" or "entitled" to expect some reasonable level of support. Moreover, they wanted you to review this to make their Kickstarter more successful ... if they treat a reviewer like this, what are the odds that customers/backers will get treated any better once the company has their money?
Just an FYI for you and a favor request to, hopefully, save me from their support. Mine just arrived (Kickstarter), thumb drive is a Kingston DTSE9 and had Chitubox Pro and Lychee slicer on it. Separate physical 1 year license key for Chitubox Pro. No printer profile nor a test model (Thanos or otherwise) on the thumb drive however. Technically it has a "manual" on it, but it's so minimal I hesitate to even call it that. Their website support section is still non-existent as well. Any possibility of you uploading the profile somewhere?
we all had the same packaging at the end
I'm a little perplexed on a printer that big that it's not drilled you know I was kind of worried about it when I got my original Mega 8K but I see the validity in it while you would have something that big that can create that much suction on the first few layers it blows my mind but I have got that film that extra resin that's cured for no known reason on my mega 8K as well, but not consistently and it seems to have gotten better since I replace the PFA with ACF but I understand is I thought you had a mega S washing machine and if you do is it really that much bigger than the 8K that it won't fit in that thing I can't imagine spec-wise it doesn't look any bigger
This video was amazing! Did you see the new ApexMaker X2? I was wondering if that would compete against the Uniformation GKTwo or the Elegoo Saturn 3 Ultra
I ordered one of these on super early bird. Cant wait...
it's a very good printer
what is the best 3d printer under $130
FTR, Youbcoild use google lense to translate the manual. Chat gpt could probably do it as well, AFAIK, though I've not tried it as a translator.
😎👍
Thanks for the info!
NGL mate, I work as technical assistance and training for trades people and the amount of times that someone has said to me "Do you know how long I've been doing this for?", for the solution to be the basic thing, which they claimed to have tried and was one of the earliest things I suggested is ridiculous.
Having said that, I backed this project and am having doubts now...
I used to work in IT support and it was that memory that stopped me. Everyone can make dumb mistakes and I would be happy to conceded I am being dumb if I had any support whatsoever from these guys.
even I, someone who has repaired over 10,000 laptops, have made dumbass mistakes. I've replaced 3 motherboards before realising that the fuse in my known-good power cable was blown...
I wouldn't worry about the project, the printer is great as I said, but as a company. their communication is piss-poor and they had plenty of opportunities to improve. not just with me but with comments on the campaign, and in Facebook
This is a classic case of "Violet Beauregarde Syndrome". Why didn't you just ask for a new screen protector from the beginning, the issue obviously started when you removed it... maybe they should of flown a rep to your house to put one on.
I did ask. Literally the first thing I asked. They said they don’t have any available….
2000 dollars for this is crazy when the GK two exist for 800 i get the size but its not so much bigger that 1200 dollars more than the GK Two is justified
The surface of the printer looks so bumpy, as if small drops of smeared and smelly resin will often remain on it, which will be difficult to erase
i never thought of that, yeah it has an obvious texture.
What printer did you use for the print in the intro at 1:15 it looks amazing.
It very much seems like they need an experienced or native english speaker at the company for support because much of what you describe seems like the kind of issues that come from trying to understand based on machine translation.
Usually these companies have some english speaking people to do customer support for western countries, but ApexMaker might not have gotten around to that and are relying entirely on translating stuff to chinese
Does that film have a "this side up"?
ACF does, PFA does not.
I think they did tell you what they think it is, by sending you an LCD, no? Why would they send it to you if they did not expect that to be part of the problem.
I didn't explain it right. This whole video was recorded 3 weeks before they decided to send an LCD. But I don't think it is the LCD, as i said , I know what i think it is. and there's no technical reason it can be the LCD. At most it's the screen protector
We'll see.
@@FauxHammer oh, I agree that they are wrong, lol. It isn't the LCD, but I guess that's what they think it is, since that's what they sent
Is it my imagination, or is the VAT resin level at 20:57 wonky and out of level?
Fish eye lens? Too many pints on a Tuesday?
just a weird angle. but now you say it, i can't unsee it.
Awesome review and spot on with the VAT heating the resin being the key area that needs the heat. Why heat a printed model and void space ay?Cost of living what? lol. What is the samurai model that failed with the hole in it? I need this on my desk right now!
No worries, as we head into that generation of heated printers I'll be making this point more.
That model is For Glory by CA Sculpts. He makes some of the most incredible models out there!
Having watched the KS closely and communicated multiple issues with the company, I only wish this video was released sooner. At one point the KS nearest 1.8 Million. It lost over 400K in support including my own. Speaks volumes.
I wanted to get it out and as I captioned. i think that knowing it would be a bad review, they delayed communication to intentionally delay my video.
I wanted it out sooner too, because my conclusion hasn't changed in weeks now, but they kept promising last minute.,
@@FauxHammer Oh I believe it. They did not answer the first email I sent with respect to the preorder deposit (in August) until I cancelled my KS backing (in October). They still have not refunded the deposit. I watched so many backers leave. I feel for whoever stayed. Apex is a large investment.
Honesty was entertaining, B roll is becoming too much however. Less filler, more content please. If you didn't capture something simply exclude it.
I know, I had a lot to say in this one and didn't have the footage. trust me when i say, this is the condensed version too.
Until i can do talking head videos. this is how it will be.
Hi, I just got my X1 off the Kcikstarter and there are no settings for Chitubox. Could you share your settings?
Chitubox just released a new version it is in that release
@@dash9109 Yeah, and they are wrong. The size of the buildplate is off and if you don't correct it then your prints will be stretched.
Cant even buy this printer after watching the whole walk through lol. The kick starter been over.
@FauxHammer hey I've had the same Problem of this weard "cured film phenomenon" for me it was becouse of an combination of ISO contaminated resin and a not perfectly leveled build plate with a new batch of resin this problem should be resolved. hope u read this and if u want to put this info in a video, please do our fellows need to now this as well hope u read this and happy printing ^^
Starfield Resin Printer review in the future?
The emailed me, i replied. my email ended up in spam. I've since been in touch and will be on the next round of reviewers.
Hello!!, I would be interested to know if this printer has any support for purchasing parts in case the screen or any other part of the printer is damaged. Where could I find the spare parts?
I'll appreciate your answer
Probably when it’s release, but it took me 7 weeks to get a replacement screen from them during review. Well, 7 weeks for them to offer it. Then a week or so postage.
@@FauxHammer But will the product be launched at a higher price than what they are marketing it for? Because I've seen it for $1,999. Do you think it will be at a higher price later?
@@joelromero7162 Honestly, no idea. It said on the KS campaign what the final price would be, but I bet it will release at that price then discounted lower.
It's a prototype, they're Chinese (?) and you've had comm's issues. Might I suggest that you change the title of your review to something that doesn't imply that the printer itself is a pile of ...? Looks like it has great potential to me.
Nope, This is getting decent views. The printer does have great potential, if you think I'm saying otherwise, I'm assuming you didn't watch the whole video, becasue I literally said "the printer is great, it;s Amazing". But the company are shit at comms, not just with me but most of their community it seems. - This is very important to people when spending this much money on a product from overseas.
thumbnail says "Buyer Be-Aware" - Buyers Should be Aware. Title Says, "I Rage Quit", I did. What's the issue? both are facts.
Dude you need to lay off the caffeine. I did watch the entire video but almost didn't watch it at all because of the title. I'm just letting you know, that's all. Calm down.@@FauxHammer
wow, 45kg. With metal lid and gas stoppers. lol. Probably it will be not your exceptional damage-during-transportation issue. Based on damage you showed, it feels like it can't handle its weight. And.... why they did that? for what reason? I have CNC with 300x400mm table, 10mm thick steel portal and its weight only 30kg.
Heated VAT - I like it. Really nice.
Build volume - I rather like it than not. Yes, huge resin sucker. But good for some functional prints with rigid resins.
Another good trend that Elegoo has started - is to use motherboard with ARM chip that can handle linux kernel. That significantly reduces cost/effort required to make good/stable/responsive UI and that gives all the networking protocols, HID devices, effortless internal storage, etc. For free. Because that's part of the kernel itself. I'm sure that it running on linux kernel because its UI looks pretty standard. But.... I can't see wifi there. Is it there? Because there is no reason to not add it when you already have motherboard running linux kernel. It costs nothing.
Communication.... well, that feels alarming. Completely share with you your pain point here. It's not only about customer service. It's about engineering and production culture as well. If I would give my product for 3d-party beta-test/review to experienced person like you, I would assign dedicated support to guide you. Just to gather beta-test experience/issues just to be more confident on release. Not a big deal to support few chosen-one beta testers with dedicated engineer even if you don't have strong and solid customer service support. But that if I would care about my product and/or have clear understanding why this is important.
Even if you had bad luck with it - they could support you, replace it, do something. Instead of saying "go buy saw". lol
I would not trust to such company. Too high risk that mistakes will never be fixed.
thanks, I'm glad you found this valuable.
This is probably stupid (because you certainly thought about that already) but could It come from the absence of the screen protector ? I mean Apex have leveled the printed with the protector in there so... It might make a difference.
What would you say comparing the sonic 8K and this Alpex, print quality/details wise?
I haven't got a print off my Mega 8k yet, starting her up tonight.
. @FauxHammer
I have a sonic 8k and I'm looking to buy 2 more printers, one with smaller volume but high res (you advised me with the Saturn 3) and one with a large build. The sonic Mega 8k s is also interesting but I'm thinking about the new (on Kickstarter) Elegoo orange Storm mega, filament but HUGE print volume.
I hope your prints with the mega 8k will succeed.
"I sound cocky and arrogant" Me: That's probably Americans judging him based on his accent.... *explains boot* As an American, I think any American that interacts with any UK media or content creators and does not know bonnet, boot, lift, flat, torch, etc is just being willfully ignorant... on the positive side though, they would also miss the "knob" double entendre.
It could still be the first or one of the first times that happened. Especially when the topic is something pretty niche as 3d printers still are. And of course specifically British words can be confusing to the rest of the world, including non native English speaking people.
I view Teck Kickstarters like AAA games.
I'll let others beta test and waste their money.
And thats a lotta money a lotta printer but a lotta risk.
Great review Ross. But it’s a no from me 😂.
Me neither
Maybe your messages were like the Bill Murray movie... lost in translation 😮
Feels more like groundhog day
everybody was inb this movie MARKO -like name of gang,,, this one was Joshua :D
Eh? I don’t understand
@@FauxHammer in videi you make joke from movie with Liam Niesson Taken :) so i just reply allk call marko - its name of gang
@@frkop ahhhh I forgot
@@FauxHammer my bad, i dont explain good :D
I come here for the drama.
You know this printer costed him a hernia when the video is 30+ minutes😂
4 times i had to lift that.
@@FauxHammer fucking hell 😅That's why I was saying that, the video had to be worth the effort!
Great review, it seems like a company with good ideas but still on it's first steps (and with some customer service issues to resolve)
@@d-emprahexpects 100% I can’t fault the printer. But I’ve dealt with a ton of new companies like that that have better service
Well balanced review mate.
thank you
well... did you try calling a exorcist?
nah, I hate exercise
How to order WARGAMER to Poland?
I'm having supply issues at the mo for the UK, as soon as we can get you some, we will
You can grab yourself a few Elegoo’s or Anycubic’s with 10-12inch plates and be ahead rather than buy that over priced metal shit box. 5 or more of those printers for the price of this crappy one.
I just don’t get all the the stock footage in your videos. It is really annoying,anyway moving on. This is not for me.
Interesting
So glad I cancelled!
lol love your reviews, keep up the great work.
Judging from the frame damage.
I think the leveling got messed up.
Like you said, maybe the 0 is wayyyy off.
Hahahaha and yes i do keep all the boxes untill some period of time.
Now this thing is going to be putting some VOC’s in the air, god DAMN !!
yeah I'll be dead soon most likely.
@@FauxHammer We don't need that now....
Could you stop it with the British stuff toward Americans? I'm Mexican and understand your British terms the same as anyone these days.
Yes you seem very dramatic and cause a lot of panic. But for this one its totally apporprae .
There is a tipping to your videos where the balance of info your share is counteracted with your snark for non UK folk. Realize who the majority of your audience comes from and then consider talking down to them or if we should just keep your channel as an option and not as the GoTo it once was.
You do you mate, I'll do the same. I've never been any different nor do I intend to change.
Sorry if this does not resonate with you in the way you like, but there are plenty of other TH-camrs worth supporting if this is not your thing. That's totally fine. Like who you like.
I don't get FauxHammer, releasing this video like a week after the kickstarter ends and yet you had it 6 weeks prior. Who is this video for, people that cancelled their pledge ? Because it's too late for us ! You are talking negativly about the fact that it's big and heavy, it's only 8k (46um), the buildplate is not laser etched... We already know all of that ! I don't understand why you say this printer does only passable miniatures. It is clearly not a printer meant for miniatures with it's 46um... Again, we know what we are buying. I get the fact that you are salty because yours got damaged during shipping and not having stellar customer service. Most of your gripes are because of this and this won't our typical experience with it. Multiple times in this video you say you will come back to a topic but you don't, I guess it speaks for the overall quality of this "preview". Finishing this Walter White style, do you know who I am ?!? Really.... I'm not impressed.
I think you missed the point.
The printer itself is great and I'm not saying meh it only does a passable job. I'm saying wow it even does a passable job on miniatures. and sorry but yeah. miniature printer companies who print to sell are looking at printers like this.
What did I not come back to. because as I wrote this script I made a note of every single "i'll come back too" since I knew it was getting excessive and made suer to have a point to say on each of them in he conclusion>
Video release date was out of my hands and as captioned in the video, feel like the brand intentionally delayed me to avoid this video going out sooner. I wish i had got it out sooner but it looks like I didn't need to because they lost so many pledges in the final days with many comments blaming their poor communication.
And I never said "Do you know who i am" I'm said I wanted to say that through the frustration and accusation and continued dumb requests to try tests I had already told them I had done. The point was, they were driving me to arrogance.
This video is basically, great printer, bad company. And that is something that many people seem to have valued.
I'm sorry if this video arrived late for you, I'm sorry if it didn't resonate with you. But it;s here for the Thousands of potential buyers, even now it's gone live who are considering this product.
But mostly, this is, here's my opinion of this printer and this new brand. and in a year from now. people can look back and go - FauxHammer was wrong. And I hope that's the case. I hope this video which has almost had more views in a week than the next best had in 3 weeks. Lights a fire under this brands ass,, they realise how shit they are being, and based on many other comments here, not just with me. And they sort it out.
In which case, I'll sleep sound believing I've done a good job.
Or, they'll ignore it and in a year, others will echo my comments, in which case, My video was right.
am I the only one who watches his video for the Review Only? I really don't pay much attention to his first world problems rambling. which most of the time is barely bearable, but today? Jesus H Christ.
I found your comment worse
Seems like you may be mate, sorry.
cheers
Also, you should see the original cut, this is the version with a lot of rambling removed!
Thanks
as always, thank you!
It makes you wonder how small the NA market for these must be that they care so little about providing more than slow T1 support to one of the more popular if niche reviewers. People that find and appreciate your channel are going to be converted into purchasers at a way higher rate than the average person.
"I'm aware of it (arrogant tone) and I would stop it if I knew how" 30 minutes later... "Do you know who I am?!" lol not including those comments would be a start, I don't disagree and getting upset doesn't bother me at all though, statements like blaming your resin are flat-out insulting and are more than a simple language barrier.
ApexMaker is definitely coming out swinging though, if they get all this ironed out before launch it's going to be an enticing choice for enthusiasts with more of a budget.
I very much look forward to the dream printer 5~ years from now that combines a matured version of these technologies and isn't >$2000. self-levelling plate, heated self-filling reservoir, failed print detection. etc...
I'm curious, what is a feature these printers could have that nobody has implemented yet that isn't yet a thing? What about a build-plate heater to assist with removing prints? Or a wash station that has a step that sprays the model with pressurized cleaner other than or in addition to submerging it?
The innovation i want is a slicer that cures supports at a higher light intensity than the rest of the model. they do this in industrial grade printers and the results are that supported monster teeth the size of needles allow the supports to snap off easily and show no damage t the part, becase the support has been made more brittle than the cured model.
Ahh, that is very clever and sounds like something that could be implemented entirely in software for even cheaper printers. @@FauxHammer
So it’s not a review just a first look from an impatient amateur that doesn’t use the machines after they have done an unboxing video.. sorry review. It’s about time “TH-camrs” stopped pretending they have any credibility when it comes to making recommendations. But then sheep will follow. I wonder how many people followed your advice to get the M3 premium 🤣🤣
Wow, I'm quite embarassed for you after reading your comment. Hardly anyone bought the M3 premium after my review, i think that was my first printer review. Weird how so many people now still love that machine.
You want this mate, go ahead and buy it, just don't look at their Facebook group first, you may find tons of people complaining about all the issues I warned of!
This is an amazing printer, let down by the company who make it with their poor communication, inability to send these without them breaking during delivery and total lack of customer service. they are a joke of a company.
I love when commenters pretend to have the slightest clue.
I don't think I've seen any other printer that directly heats the vat like that. That's the best way to do it, but has any one else done that?
not yet, not that I've seen.
I really like the features this thing has. Honestly if they made it a bit smaller and upped the resolution to 20-30 um than they would have a top tier system. Especially if they add lights to the inside, but I can just mod that in myself with an led strip. Its a shame that they have such support, I dont think anyone is willing to throw that much cash at a machine that has this level of customer support. Especially when you can buy a GKtwo for less!
You know what, you are right. This build quality and feature set in a smaller form factor would have been killer, and i'd have paid 1500 for that!
Nah. The size is amazing - we need larger resin printers 🙏
@@handznet size of the print bed isn't everything. There is an inverse relationship between resolution of the printer and its screen size. We are getting better resolution with larger screens in more modern 3d printers so as time goes on we will get higher resolution large printers. But When this comment was written the company should have reduced size by a small amount so that they could have something over the competition.
this looks like a printer that would suit me,, i want to print big model railway rolling stock
but will wait for now until everything is better
Yeah, it;s a solid printer so I'm glad you watched enough to see that from the video.
yeah might just be what i need,, so cheers!@@FauxHammer
I'll wait for version 2 and let the eager people suffer the slings and arrows.
smart
Are you going to make a video on the ELEGOO Neptune 4 max? I know you typically work with resin but I saw you made a short with it and you're quite frankly the best 3d printer youtuber out there with how well you make videos comparing different printers.
Thanks so much. Yes I am actually writing the script now telling people it is an absolute garbage rush job in my experience.
@@FauxHammer Oh, oh no. Is there a printer with a comparable build plate you prefer?