Thank you so much for this video! I was so afraid that someone was going to break in. This video was so helpful and easy to follow the instructions. Thank you so much for giving me a peace of mind again and saving me money! 💜💜💜💜🤣🤣
Thanks a lot for the video. It helped me troubleshoot and get to a solution, even though what mine needed was something different. Just putting this here as an FYI for anyone who might be in the same situation as me in case the fix in this video didn’t quite match your issue: I called Schlage support and they are replacing the product for me. Worked for 8 years then suddenly the deadbolt was constantly engaged on the outside - lock and unlock - without any buttons being pushed - numbers or the Schlage button. When a correct code was entered, it didn’t make the usual clicking sound anymore. The “egg shape” piece inside could not be turned downward on mine, a slightly different design I think. Schlage didn’t say exactly what is wrong, but only took about 90 seconds and they said they will send me a new one. Good luck to everyone!
Yea bought our house 6 months ago and just realized the lock wasn't working the way it should've. Glad we found out when we did and nothing bad happened.
Thank you for vid! You just saved me a trip to home depot and the cost of replacing, Had same problem with ours, we have it for our Airbnb door, funny part is that it was working fine when we installed it, I was thinking maybe one of our guest was tinkering with it..🤔you made me look like a hero to my wife, "looks like I'm getting lobster tonight"..lol
Omg bro thank uuuuuu so much I just discovered this right now it blew my mind im so glad I stumbled across your video I did not notice my lock was doing this
if your lock has worked correctly for a while and all the sudden there is a problem, you may need to do a factory wipe/reset. I appreciate this person's video. However my problem came about 1.5 years after working perfectly. I came home from a trip and somehow my lock was stuck in an open mode, didn't have to push any buttons exterior and the deadbolt would close and open. I did have somebody watching a pet and it's possible the pushing of buttons may have got it into some kind of programming mode?? anyway I tried another reset suggested using the lock codes sign seven and the programming six digit code, didn't work. The factory reset worked perfect but then you need to put all your codes in. Store that stuff in a safe digital file with a picture of your codes, and it makes it a lot easier. Always first check that that cam is installed correctly, but I think the problems you get will happen fairly quickly if that is the problem.
Same symptoms slightly different fix for me. The part you describe as egg shape. Was not misaligned in my case. I simply had to take everything apart and put it back together the correctly... Which in the end was exactly the same way I found it. Maybe I missed something, but I'm pretty sure I didn't. Anyways thanks for the video thumbs up.
The instructions for the initial installing specifically explains that the "Cam MUST be vertical" which keeps your situation from happening in the first place.
I purchased a used one on Ebay and it had been taken apart. After watching many videos I found one that showed all the small pieces inside. There was a small magnetic piece in the wrong place. You need 2 sizes of torque scew drivers to get inside. It now has been working for years.
Also helping me 5 years after you made the video it! I’ve had mine installed wrong for 3 years without even knowing it!! Thank you!!
Haha. Glad it was helpful and nothing happened in those 3 years. 😜
This fixed my issue. Thank you so much! Now I can sleep peacefully knowing no one can come in. 😅
You are very welcome. Glad it was helpful. 😃
Thank you so much for the video! The manufacturer videos don’t even cover this!
Glad it was helpful. 😃
Thank you so much. My son accidentally discovered this situation and I wasn't going to sleep without finding a solution. You were God sent.
I’m glad it was helpful and that you were able to get some sleep. 😃
Story of my life last night 😂😂😂
5yrs later helped me today! lol thank you 🙏🏻
Haha. I’m glad I’m still helping people all these years later. 😃
Like another commenter, my son also alerted me to the lock issue. Found this video and it provided the solution. Thank you!
Glad it was helpful. :)
Thanks for the quick vid! Funny there’s so many of us that discovered our homes weren’t as secured as we thought 😂
You’re very welcome and yes, it’s a little alarming when you find that out. 😬😬
Thank you so much for posting! ❤ super helpful!
Glad it was helpful! 😃
Thank you so much for this video! I was so afraid that someone was going to break in. This video was so helpful and easy to follow the instructions. Thank you so much for giving me a peace of mind again and saving me money! 💜💜💜💜🤣🤣
Haha. I’m glad it was helpful. 😃
Thanks a lot for the video. It helped me troubleshoot and get to a solution, even though what mine needed was something different. Just putting this here as an FYI for anyone who might be in the same situation as me in case the fix in this video didn’t quite match your issue: I called Schlage support and they are replacing the product for me. Worked for 8 years then suddenly the deadbolt was constantly engaged on the outside - lock and unlock - without any buttons being pushed - numbers or the Schlage button. When a correct code was entered, it didn’t make the usual clicking sound anymore. The “egg shape” piece inside could not be turned downward on mine, a slightly different design I think. Schlage didn’t say exactly what is wrong, but only took about 90 seconds and they said they will send me a new one. Good luck to everyone!
Thanks for your comment. I’m sure it will be helpful to others that have a similar problem. 😃
You are an absolute saint thank you very much for the video thought me and my fiancee were going crazy
Haha. I’m glad my video was helpful and that you realized that you’re not crazy. 😜
Yea bought our house 6 months ago and just realized the lock wasn't working the way it should've. Glad we found out when we did and nothing bad happened.
Thank you for vid! You just saved me a trip to home depot and the cost of replacing, Had same problem with ours, we have it for our Airbnb door, funny part is that it was working fine when we installed it, I was thinking maybe one of our guest was tinkering with it..🤔you made me look like a hero to my wife, "looks like I'm getting lobster tonight"..lol
Hahaha. This made me smile. You are very welcome. 😃
Add me to the thank you list! I had cleaned out my lock and then it began unlocking w/o the code just like your example, now it works again.
Glad to be of service😃
You’re very welcome!
Thanks! That happened to my lock nd I was baffled as to the solution. Perfect description, did the trick.
Glad to have been of service. 😃
Omg bro thank uuuuuu so much I just discovered this right now it blew my mind im so glad I stumbled across your video I did not notice my lock was doing this
You are very welcome! Happy to help. 😃
Thank you for sharing this. I wasted too much time dicking around when all along the answer was right here.
I’m glad it was helpful! 😃
I had this issue as well. I watched your video and fixed it. Thank you so much!
You are very welcome.
Was having the same problem after i installed my deadlock. Thanks for the helpful video....
You’re very welcome!
Thank you so much for the video you save me a lot of money, I didn’t have to call the installer to comeback to my house and fix it.. thanks brother 🤛🤛
You are very welcome! 😃😃
thank you for this video! I recently found out mine did that and didn't know how to fix it.
You are very welcome! 😃
EXCELLENT VIDEO !! I was not having that particular issue but was new to the Schlage lock and this is good to know! Thank you.
You are most welcome. 😃😃
❤thank you so fn much!!! Omg!!! I cannot express how grateful I am!! Thank you thank you
You are so welcome! I’m glad it was helpful. 😃😃
Did the trick!! Thank you for putting this together!
Glad it was helpful! Have a great day!😃
Thank you so much man I had the same problem with mine
You are so welcome. I’m glad it was helpful. 😃
You saved us! Thank you😁
Haha. I’m glad it was helpful! 😃
Thank You for The Video . Its Crstyal Clear . A Job Well Done . Cheers !!
Thank you. I’m glad it was helpful. 😃
Damnit you the man ! Thank you !
Haha. Thanks. I’m glad this was helpful. 😃
Thank you SO MUCH! I was getting ready to change my lock but this saved me! Awesome
I’m glad it was helpful. 😃
Thank you for helping me fix my problem...👍👍👍
You are most welcome! 😃
Punch in code. Wait for Schlage light to blink. Hit schlage button and then the number 7. Boom! 💥 Fixed! No need to take apart! 😎
Never heard of that before. If this ever happens to me again I guess I’ll give that a try. Thanks for the tip.
@@jaredrobinson3019 I had same exact issue. Did what another blogger said and it worked like a charm! 😊
Thank you. It worked for me.
Glad it was helpful. 😃
Thank you man that was really a big help I was about to put a new lock but thanks to you 👍
Glad it was helpful. 😃
Thanks dude! Very appreciated
You are very welcome! 😃
Glad it was helpful.
Thanks for the info
You’re very welcome. 😃
if your lock has worked correctly for a while and all the sudden there is a problem, you may need to do a factory wipe/reset. I appreciate this person's video. However my problem came about 1.5 years after working perfectly. I came home from a trip and somehow my lock was stuck in an open mode, didn't have to push any buttons exterior and the deadbolt would close and open. I did have somebody watching a pet and it's possible the pushing of buttons may have got it into some kind of programming mode?? anyway I tried another reset suggested using the lock codes sign seven and the programming six digit code, didn't work. The factory reset worked perfect but then you need to put all your codes in. Store that stuff in a safe digital file with a picture of your codes, and it makes it a lot easier. Always first check that that cam is installed correctly, but I think the problems you get will happen fairly quickly if that is the problem.
Great insight! Thanks for the added comment and help. 😃
Thanks for the answer to my problem!
You’re very welcome!
Thanks for uploading the video. Worked great!
You’re welcome! Glad to hear it. 😃
Just realized it did that tonight after having that lock on for a few months! Thank you so much.
You’re very welcome! Like you, I didn’t realize this had happened until we had come back from a 14 day road trip with the family. 😬
Same symptoms slightly different fix for me. The part you describe as egg shape. Was not misaligned in my case. I simply had to take everything apart and put it back together the correctly... Which in the end was exactly the same way I found it. Maybe I missed something, but I'm pretty sure I didn't. Anyways thanks for the video thumbs up.
Glad the video was able to help weed out possible problems. 😃
The instructions for the initial installing specifically explains that the "Cam MUST be vertical" which keeps your situation from happening in the first place.
You are correct. I thought that I’d installed it like that but I must have turner it by accident.
Thank you for this!
You’re very welcome! Glad it was helpful.
Thank you, Husband just came home at 5am push the button and wtalked in smh.
Glad it was helpful😃
Thank you! Very helpful!
Thanks this worked
You’re welcome. Happy to hear it.
U just saved me around $300.. 😂😂😂 it was so easyyy😂😂😂
I’m glad to have been of service. 😃
Thank you.
You are very welcome!
Thank you!!
Daniel Dow no problem. I hope it was helpful.
Thank. This works
So helpful thank u
Glad it was helpful. 😃
Thank you!
Aha. So that is why the instructions say to assemble it with the bolt retracted.
That’s probably true. I don’t remember as this was a couple years ago. 😬🤷🏻♂️
Thanks brother
Thanks so much haha
You’re very welcome. Happy it was helpful.
I’m trying to fix this on my own but it’s not working 😕😕
I purchased a used one on Ebay and it had been taken apart. After watching many videos I found one that showed all the small pieces inside. There was a small magnetic piece in the wrong place. You need 2 sizes of torque scew drivers to get inside. It now has been working for years.
I'm here after watching girl in the basement
Thank you!
You are very welcome!
Thank you !!!
You’re very welcome. Glad it was helpful.
Thank you!
You are very welcome!
Thank you!!
Happy to help.
Thank you!!
You are very welcome! 😃