What to do if you can not send or receive pictures messages (MMS) in Samsung devices

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  • เผยแพร่เมื่อ 24 ก.ค. 2024
  • In this video today we will see what to do if you can not send or receive pictures messages in samsung devices. But this method also will work with other android devices.
    This video also answers some of the queries below:
    Why can't I send or receive picture messages
    Why can't I send pictures
    Why are my picture messages not sending in samsung galaxy
    How do I activate my MMS
    Why can't I send picture messages on my android
    Unable to send photos in text messages
    Why is my phone not receiving picture messages
    mms not supported by network
    error downloading mms messages
    Hello everyone and welcome to my TH-cam channel and in this video today we will see what to do if you can not send or receive picture messages in your samsung device. But before that if you have not subscribed to my TH-cam channel then please subscribe and hit on the bell icon to get the notification of our latest videos for free.
    Let’s start with some basics at firs.
    Restart your device.
    1. Go to “Settings”.
    2. Go to “General Management”.
    3. Go to “Reset”.
    4. Select “Reset settings”.
    5. Then select “Reset settings” again.
    6. So, if you have changed any settings then it will be reverted back to the factory settings.
    7. This will not delete any data from your phone, but if you have saved WiFi password then it will be removed.
    Check the signal strength
    The other thing you have to check is your network signal. Check the bars. If it is only one then just move to the area where you get the stronger signal.
    Mobile data is on
    The next thing is to make sure that you have switched on the mobile data and make sure that you have data left.
    Remember that if you want to use MMS function then you have to use with your mobile data. You can’t use it with WiFi.
    Check APN settings
    The other thing is to make sure that you have the correct APN settings in your mobile. If by any chance you have switched the operator then check if you have the APN settings as per the carrier.
    1. Go to “Settings”.
    2. Go to “connections”.
    3. Go to “Mobile networks”.
    4. Go to “Access point Names”.
    5. For me I have not added any APN.
    6. But for me the first one is the correct APN settings.
    7. So, if I have to add it, I will select it.
    8. Then I will tap on the three dotted icons.
    9. Then select “Save”.
    10. For you if the APN setting is incorrect then go back.
    11. Tap on the three dotted icons again.
    12. Select “Reset to default”.
    13. Then you should receive the correct APN settings for your carrier.
    14. If not then you have to call your carrier for the APN settings.
    Disable low power mode
    The other thing you have to check is if your device is in low power mode. Low power mode tries to conserve the battery charge and it does so by disabling many of the features of the device.
    1. Swipe the screen from the top to the bottom to open control center.
    2. Pull down the control center.
    3. Right now the power mode is enabled for my device.
    4. So, I will tap on it to switch off the power mode.
    Delete cache and data for message
    The other thing that you can do is to clear the cache files and data for messages.
    1. Go to “Settings” again.
    2. Scroll down and go to “Apps”.
    3. Scroll down and go to “Messages”.
    4. Tap on “Storage”.
    5. Select “Clear cache” and then select “Clear data”.
    6. Then select “OK”.
    1. The last step that we will do is we will go to “Settings” again.
    2. Go to “Messages” again.
    3. Tap on “settings”.
    4. Select “More settings”.
    5. Go to “Multimedia messages”.
    6. Make sure “Auto retrieve” feature is on so that the messages will down as soon as they are available.
    You can also check the following videos:
    Play store not downloading apps
    • Play store not downloa...
    iPhone can not find Bluetooth devices
    • iPhone can not find bl...
    How to clear cache, cookies, history and app cache in iPhone
    • How to clear cache, co...
    How to set contact photo in Samsung
    • How to set contact pho...
    WiFi of iPhone disconnects when it goes to sleep mode
    • WiFi of iPhone disconn...
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ความคิดเห็น • 117

  • @daniel707959
    @daniel707959 3 ปีที่แล้ว +16

    Thank you so much! You are the master. I've been having this problem for years and now it's finally resolved. Access point name restore was my fix!

  • @pcpilot8383
    @pcpilot8383 2 ปีที่แล้ว +1

    Your tutorial worked so well. thank you. my mms suddenly stopped two months ago. galaxy s10+ for no reason I can think of. this fixed it straight away!

  • @lisablackbutterfly
    @lisablackbutterfly 3 ปีที่แล้ว +6

    Thank you so much, every time I got a message I had to press the download box, it was driving me crazy, but you helped me Thanks for all you do to help people like me.

  • @loihinh6548
    @loihinh6548 3 ปีที่แล้ว +6

    Thank you Sir. Reset network settings works great for me.

  • @kiddnic360
    @kiddnic360 2 ปีที่แล้ว +13

    I tried, no help

  • @carlitos119199
    @carlitos119199 2 ปีที่แล้ว +20

    Never would have thought that low power mode enabled wouldn't let me send picture messages, makes sense though. Thank you for the help friend!

  • @westmtz
    @westmtz 2 ปีที่แล้ว +1

    Great video. well explained examples. Thank you

  • @dals2736
    @dals2736 3 ปีที่แล้ว

    Awesome. Reset wifi network worked. Thank you so much.

  • @ramimed6678
    @ramimed6678 2 ปีที่แล้ว

    Thanks a lot! The network reset fixed my problem! I have been looking for solution for long time.. 👍👍👍

  • @caseythomas.mp3
    @caseythomas.mp3 3 ปีที่แล้ว +3

    Thanks dude the reset network settings thing worked

  • @elisaherrera3466
    @elisaherrera3466 2 ปีที่แล้ว

    Wow thank you so much! It was the save power mode for me. I haven't been able to send pics in idk how long. Because this mode has been enabled for so long & I haven't tried sending pics. But wow, thank you

  • @Horaciog44
    @Horaciog44 2 ปีที่แล้ว +8

    Hello Kundan, thank you for your time in making this video but unfortunately my Note 8 is still not able to download messages nor send pictures, I tried everything and ther things but nothing, still dont work, I also keep getting "network error occurred" message? everything was working fine then all this started happening, any other suggestions? thanks so much.

  • @stephaniehumphreys5726
    @stephaniehumphreys5726 ปีที่แล้ว

    45 seconds in and my phone was fixed...Thank you

  • @VelvetRainFairy
    @VelvetRainFairy ปีที่แล้ว

    my problem was the apn setting. i dont know how it got unselected but it seems to have fixed the problem for me. thank you!

  • @BOLTONSOFT
    @BOLTONSOFT ปีที่แล้ว

    Clearing the cache worked for me. Thanks!

  • @DungLe-by8vv
    @DungLe-by8vv 3 ปีที่แล้ว

    Very help full and step by step clearly to setting. Thanks so much and have the best.

  • @moretome9529
    @moretome9529 3 ปีที่แล้ว +3

    Thank you so much. I kept googling but nothing was really helping sonce im a very visual person! This helped me loads!

  • @pamzulauf8218
    @pamzulauf8218 2 ปีที่แล้ว

    Thanks, very helpful!!

  • @ashleyhayden2647
    @ashleyhayden2647 2 ปีที่แล้ว

    Thank you! Reset network settings worked for me on my samsung a22.

  • @Ari__shantel
    @Ari__shantel 3 ปีที่แล้ว +2

    Thanks for your help !!! Reset network settings helped and I also cleared the cache and data from messages app!!!😊😊😊

    • @rachelle.A
      @rachelle.A 2 ปีที่แล้ว

      If I delete messages data do I lose conversation history? I want to try it but I'm worried about what I'll lose

  • @Sandiegeek
    @Sandiegeek 2 ปีที่แล้ว +2

    Thank you so much! My husband and I have the same Samsung phones, only that lately I was not receiving any of this MMS messages. They will show as grayed out and they would not download to view the picture. The difference is that when I am connected to WIFI I turn off the data, he keeps the data on at all the times. Once I put the data on I was able to retrieve his MMS. It is rather strange because I can receive MMS from other people even if they have Samsung phones without having the data on and this issue with not being able to receive my husband's MMS only started recently.

    • @MainStreamRegimeDemocrats
      @MainStreamRegimeDemocrats ปีที่แล้ว

      What the heck that's exactly the problem but it's still not working now even with mobile data on !! It used to fix the problem!

  • @belladawn622
    @belladawn622 3 ปีที่แล้ว

    Thank you. It worked!!!

  • @peterb2133
    @peterb2133 3 ปีที่แล้ว

    Thank you so much is just enough to restore the network

  • @faithfullivingwithEmezy
    @faithfullivingwithEmezy 3 ปีที่แล้ว

    THANK YOU !!!!! IT WORKED!!!!!!

  • @nancyjohnson-murphy
    @nancyjohnson-murphy 2 ปีที่แล้ว

    Thanks for helping me fix my problem!!!!

  • @tawnyc9701
    @tawnyc9701 2 ปีที่แล้ว

    It worked! Thank youuuuu! 😊 🙏

  • @Sgreubel
    @Sgreubel ปีที่แล้ว

    I reset original phone settings. That worked. Thank you!

  • @tech_knowledgy
    @tech_knowledgy 2 ปีที่แล้ว

    It all working for me. Thank you.

  • @fatboy12G
    @fatboy12G 6 หลายเดือนก่อน

    You are the man bro! Thank you

  • @priscillapruden8301
    @priscillapruden8301 3 ปีที่แล้ว

    Thank you so much I had to turn on network data

  • @btyleese1.320
    @btyleese1.320 2 ปีที่แล้ว

    Thank you so much. It worked😊

  • @zabou3867
    @zabou3867 2 ปีที่แล้ว

    thanks bud this helped!!

  • @LukeAndDad
    @LukeAndDad 2 ปีที่แล้ว

    Thanks brother you the best 👌 🙏

  • @MartinRafael-er5fv
    @MartinRafael-er5fv ปีที่แล้ว

    Thank you for your help the low power mode fixed it .

  • @shericebsperspective2631
    @shericebsperspective2631 2 ปีที่แล้ว

    THANK YOU!!! 💃💃💃

  • @hannahbranco468
    @hannahbranco468 3 ปีที่แล้ว

    THANK YOU!

  • @imeneayachi9739
    @imeneayachi9739 3 ปีที่แล้ว

    It worked thankssss

  • @loriantonio1709
    @loriantonio1709 2 ปีที่แล้ว

    Thanks. Got it working

  • @user-gc8hj4km8y
    @user-gc8hj4km8y 3 ปีที่แล้ว

    Thanks turning on network data worked

  • @Starlow-zg2ze
    @Starlow-zg2ze 3 ปีที่แล้ว

    THANK YOUUU😋

  • @Mehki227
    @Mehki227 2 ปีที่แล้ว +16

    I don't want to reset my entire phone to factory settings!

    • @xDaPrincex
      @xDaPrincex 10 หลายเดือนก่อน

      ​@@capterpillerbut he says you can do that. Nobody wants to factory restart

  • @jimw3970
    @jimw3970 2 ปีที่แล้ว

    Wow!!! I saved it!!!

  • @sjames304
    @sjames304 3 ปีที่แล้ว

    Worked!!!

  • @maesap22
    @maesap22 3 ปีที่แล้ว

    Great video and it worked, thank you...

  • @teelady841
    @teelady841 2 ปีที่แล้ว

    Thanks for sharing

  • @VillaMyNilla
    @VillaMyNilla 3 ปีที่แล้ว +27

    I have a galaxy s21 ultra and this still does not work for me :( Does anyone still have this issue and can help me?

    • @bijouxdoum6199
      @bijouxdoum6199 3 ปีที่แล้ว +4

      I have s20 ultra on att. I jist switched to Verizon with my family plan and now group text don't work??? Is your issue similar

    • @AfroKing.
      @AfroKing. 2 ปีที่แล้ว +3

      Same. I just upgraded to note 20 and now I can't send or receive pictures

    • @bryon5284
      @bryon5284 2 ปีที่แล้ว +2

      @@bijouxdoum6199 turn off mobile data/reboot/turn on mobile data again

    • @johnnytacosauce
      @johnnytacosauce 2 ปีที่แล้ว +1

      I have a note 20 and also same issue havent fixed yet

    • @920WASHBURN
      @920WASHBURN ปีที่แล้ว +1

      I also have the piece of shit s21 ultra. I'm on my 3rd one. I'll never buy Samsung again

  • @glenn000
    @glenn000 2 ปีที่แล้ว

    Cheers mate.

  • @Sickmetal396
    @Sickmetal396 11 หลายเดือนก่อน +2

    Nothing works

  • @uhhh...taylor4926
    @uhhh...taylor4926 3 ปีที่แล้ว +4

    Does this delete apps?

  • @alh6209
    @alh6209 3 ปีที่แล้ว

    When I get an attachment on my S10+ either text or email and I try to download it, I get a message that says "Download err". This is a recent development. I use Chrome as my browser synced to my phone and tablet . I can download and read/print from my HP laptop. Any help will be appreciated. Thanks

  • @tektight
    @tektight 2 ปีที่แล้ว

    The not being on wifi fixed it for me. Had to use carrier's network for it to download. Kind of stupid. Thanks!

  • @Najee_Stith2117
    @Najee_Stith2117 3 ปีที่แล้ว

    OMG THANK YOU SO MUCH THANK YOU THANK YOU THANK YOU

  • @carolthorburn5028
    @carolthorburn5028 3 ปีที่แล้ว

    Me too thank you..

  • @jeanninecathcart627
    @jeanninecathcart627 3 ปีที่แล้ว +2

    Damn damn damn!!!!! Ridiculously complex!

  • @calication2487
    @calication2487 3 ปีที่แล้ว

    I had to turn mobile data on and then off. It worked

  • @Successhenry
    @Successhenry ปีที่แล้ว

    Thanks

  • @pisitsonbal2481
    @pisitsonbal2481 หลายเดือนก่อน

    good

  • @crow-oj5rn
    @crow-oj5rn 4 หลายเดือนก่อน +1

    I've had android for 12 years now and I gotta say it's sad how they always have this dumb ass problem , idk how the fuck they ain't fix this shit yet

  • @carolmcdowell3783
    @carolmcdowell3783 3 ปีที่แล้ว +2

    No sound. Phone shows too small.

  • @t.lucalake8963
    @t.lucalake8963 2 ปีที่แล้ว +2

    I can't be the only person who receives the message, 'can't send video, try another one',, in text. Every YT video mentions not being able to send either MMS or picture. What about not being able to send videos through text?

    • @isaiahhughes5264
      @isaiahhughes5264 2 ปีที่แล้ว

      videos, images, and lage text messages are all classified as MMS.

  • @user-oi7jt5jv6v
    @user-oi7jt5jv6v ปีที่แล้ว

    Why when I receive a picture I have to click it to download how can it be automatically

  • @maduchandraratne3372
    @maduchandraratne3372 2 ปีที่แล้ว

    Do I have to do all the steps you said or, any of each ? Pl explain. I cant send photos from samsung S9 phone to my gmail. Thanks

    • @joseceballos357
      @joseceballos357 2 ปีที่แล้ว

      Just try each one until it works...

  • @JayCarroll
    @JayCarroll ปีที่แล้ว

    My fix was turning off Call & Text on Other Devices on my phone and on my tablet. Now group messages and pictures are working on my phone.

  • @zucchinibreath666
    @zucchinibreath666 2 ปีที่แล้ว

    here is a nice comment

  • @misstaja1976
    @misstaja1976 2 ปีที่แล้ว

    I don't have general manager what do I tap

  • @tonyorob
    @tonyorob 3 ปีที่แล้ว +1

    Didn't work for S21 Ultra...

  • @DevilsAvacado69
    @DevilsAvacado69 ปีที่แล้ว

    all ok except when it wont allow me into folder to change the final multimedia setting for it to work they are just greyed out and unclickable.. still thank you for your time

  • @jorgeromero8914
    @jorgeromero8914 3 ปีที่แล้ว +1

    Still don't work!!help

  • @monabiehl6213
    @monabiehl6213 3 ปีที่แล้ว +1

    I can send but not receive

  • @karenwise4176
    @karenwise4176 2 ปีที่แล้ว

    I was able so send pics but no longer can. Can't figure out what happened. Ugh.

  • @chandanmchatrapathi174
    @chandanmchatrapathi174 3 ปีที่แล้ว +1

    I have m30s and Nothing worked

  • @everettrobertson7412
    @everettrobertson7412 3 ปีที่แล้ว +1

    I'm such a dumbass I didn't have data on lmfao

  • @Notown-lj5nq
    @Notown-lj5nq 3 ปีที่แล้ว +2

    Wife and I both have samsung phones. We have to turn off wifi just so a pic goes through. Does anyone have that problem?

    • @josephmendoza3291
      @josephmendoza3291 2 ปีที่แล้ว

      Dude Yes!!! Been having this problem for years, asked customer service and they couldn't give me a solution. I just tried what you mentioned and boom! It works. My wife has the S21+ and I have the S10.

  • @sharianila3437
    @sharianila3437 3 ปีที่แล้ว +1

    Dosnt work...

  • @shonuff6815
    @shonuff6815 2 ปีที่แล้ว

    I reset my network settings now my data wont work ☹

  • @deandee8082
    @deandee8082 3 ปีที่แล้ว +1

    reset back to factory settings? AW HALE NO! this should work out the box! it took me hours to disable all the crap that should be off by default, no way.. BS

  • @beblessedbeblessed8895
    @beblessedbeblessed8895 2 ปีที่แล้ว +1

    07/18/22
    No disrespect or any racial profiling
    I promise with ALL my❤️heart
    But can you Middle Eastern India - Indians please 🙏 slow down your speech🦜 y'all talk so fast🗣️I can't understand a word that you are saying. PLEASE 💭 dialogue 😶more clearly, understandable and SLOWER thank you.

  • @jamesphillips7283
    @jamesphillips7283 11 หลายเดือนก่อน

    On the same network you shouldn't have to use data to send pictures through text.

  • @RobCash68
    @RobCash68 21 วันที่ผ่านมา

    Turn on mobile data when sending pics/vids.

  • @dakotahoward4403
    @dakotahoward4403 2 ปีที่แล้ว

    Some people don't wanna reset their phones Tho

  • @terrymiler2164
    @terrymiler2164 2 ปีที่แล้ว

    I have reset mine so many times nothing has fixed it I have watched so many videos on this none have helped.I am sick of so called smart phones.

  • @lunar4794
    @lunar4794 2 ปีที่แล้ว

    Only link sharing is working

  • @wxrriorsszn
    @wxrriorsszn ปีที่แล้ว

    Help

  • @gachagreen743
    @gachagreen743 ปีที่แล้ว

    I nee

  • @DiMeNsloNs1
    @DiMeNsloNs1 2 ปีที่แล้ว

    I have tried everything, Can not send or get pictures.

  • @flyingpero1155
    @flyingpero1155 2 ปีที่แล้ว

    I dont know my pin man....

  • @hyeazhorz
    @hyeazhorz 2 ปีที่แล้ว

    Do you make good butter chicken ?
    Me likey 🥰

  • @TmSmoker01
    @TmSmoker01 2 ปีที่แล้ว

    It is not working bro

  • @jorgechipanacanahuire9589
    @jorgechipanacanahuire9589 2 ปีที่แล้ว

    En español pe causaaaa

  • @cowpoke02
    @cowpoke02 2 ปีที่แล้ว

    What if phone dont work? Lol. Stopped working .

  • @JohnjcupKaanar-vy8gn
    @JohnjcupKaanar-vy8gn 5 หลายเดือนก่อน

    Too fast .slow down

  • @afterhours2103
    @afterhours2103 2 ปีที่แล้ว

    Funny how you're teaching people how to fq up their devices.

  • @cheetahobx
    @cheetahobx ปีที่แล้ว

    NO!!!!!

  • @nikootto9205
    @nikootto9205 3 ปีที่แล้ว +5

    I have a Samsung A21 and none of these functions worked for me Samsung phones are crap

    • @maesap22
      @maesap22 3 ปีที่แล้ว +8

      You should invest in the Samsung S phones, the A and J range are cheap, therefore crap.

    • @anceeee
      @anceeee 3 ปีที่แล้ว

      Same

    • @Deludedposting
      @Deludedposting 3 ปีที่แล้ว +3

      Your phone not crap this video is shit

    • @naincypatil647
      @naincypatil647 3 ปีที่แล้ว

      @@maesap22 really? I've A51 like more better than your device!

    • @umanrosenberg2079
      @umanrosenberg2079 3 ปีที่แล้ว +2

      @@Deludedposting his voice drives me nuts..thick Indian accent and monotoned

  • @knockda887
    @knockda887 2 ปีที่แล้ว

    horrible advice