Damn this seems really a common issue. I had problems with drag and drop and losing contact while moving. I soldered kahli 80 switches into the board and now its like new. I even figured out you can make the wheel free spin by losing the metal bracket on the wheel. Logitech Support indeed was not helping. "too old". I think this is not okay.
I had the same issue with the MX Ergo, but I was able to successfully replace the omron switches with Kaihl 8.0 switches. I shouldn't have had to replace the switches since the mouse is 100 dollars, but its out of warranty and I enjoy a good excuse to practice my soldering.
@@innovational I went the difficult route and opened up the switch itself and painstakingly replaced the brass actuator with that of a working switch. My fingers now hurt. Only issue I have now is that the click is extremely sensitive however there is no double click problem.
Hey if you're curious, a chap called Alex Kenis (a musician as well as it happens) made a couple videos totalling i think about 2 hours in length with not a minute wasted analysing the failure of switches in Logitech mice, and it should be the same here, and it's not just limited to Logitech, it happens with most brands of gaming mice as well, but not with cheaper devices using older electronics, even when those use much crappier switches! Because the switches aren't per se low quality, it's a more complex issue than that. In short it's the wrong sort of contact pad, unsuitable contact coating, plus not enough pullup current from the modern microcontrollers. He had the switches torn down and inspected, he had all sorts of datasheets pulled up, lovely. Japanese-made OMRON switches (D2F) make for a better choice than the ones that Logitech uses (D2FC), but Kailh as mentioned by some here is an option as well. Personally i don't have trouble replacing switches or doing any of these sorts of mods, have been soldering for 30 years, would love to liberate a misbehaving device from someone for cheap and bring it back to life :D
I got this 2 days ago, and the ball does not roll smoothly at all. I applied some chain lube to the bearings, which helped considerably, but its still far from as smooth as my Kensington Orbit Fusion Wireless. "Good enough" for gaming i guess, but definitely not ideal... Really sucks, because trackballs usually dont have good click latency, and the MX Ergo (12.8ms) is by far the best of the ones i have seen. Even "Gameball" has 33ms... Trackball manufacturers really need to step up their game and compete with gaming mice.
@@innovational The main reason is that my Keyboard and Mouse are shared between my gaming rig, my work mac and my Ipad Pro. I really like having as little clutter as possible so one dongle works really great and I can switch between all the devices. And because all my other stuff is logitech, it kinda fits in... I've also been a logitech fanboy since the 90's... but the quality is just not the same anymore. The other reason is that I really love my thumb-trackball and I just cant find any other one that fits nicely.
@@kernelkraut What switches did you go with? Mine is now having issues and I would like to buy new switches if the WD-40 does not fix the switch issue perminatly.
Yes, Logitech have this problem with the clicks, M570, MX series and now MX Ergo also have this problem, But I was thinking about using a contact spray e.g. WD-40, people are using it on Optical mice with same click issue, don't know whether it will work for these Trackballs or not.
@@carlitosoe I have used the WD-40 contact cleaner to resolve the button problem. Only issue is that once the button starts to fail, the spray only helps for a little while and needs to be done again. BUT I was able to extend the life of my M570 another couple of years before the switch completely died.
Haha, intelligent, I'm not so sure. I actually have soldered before, but lack the precision. I guess it doesn't hurt to try yeah? Unless you drop the soldering iron on your foot or the floor 😂
@@citizenmacabre I tried it twice, one worked but made a mess with mechanics and clicking worked but withot the "clicky" feeling. Didnt have the temper to finish the second. Thing is without skill and practice is hard to keep things in place while soldering, also having the right equipment (a desoldering tool I think would have helped)
For me it was the unifiying reciever ... (I had ordered the new m575 and paired with the new reciever ..) I couldnt believe it .. But my old mx ergo worked perfectly again ... So try replace the reciever...
@@san1eong The Logi unifying receiver works with pretty much all Logi wireless devices. They were designed to be used with wireless keyboards and mice at the same time, so only one receiver is needed for multiple devices.
This I don't know. What I do know is that MX Ergo will have this issue. So what choice will you make? The one that definitely has the issue or the one which maybe doesn't have the issue and costs 1/3 of the price?
What the F? are people hitting the switches? im still using both of those trackballs since 2017 with not a single failure. In fact im still using the original battery in my MX ERGO. People need to take care of their stuff more diligently
Don't know about others, but I'm just using for productivity apps - so very light use. The fact that two different Logitech trackballs have failed in this manner for myself and for quite a number of people indicates a hardware issue. Also, the fact that no other trackball or mouse I've owned had this issue means my usage style is not a factor.
Yup, if it's out of warranty, too bad. Their reputation is underserved as a premium peripheral company, yet they can't even get this right. There are companies that make better mice, keyboards, speakers than they do.
@@zeuds I just don't have time to do all 4 mice. I have 1 gaming mouse from Logitech and their 3 ergo mice that totaled to about $500, and all have left click problem. If you make a how-to-video to fix and link to buy the items, I might give it a try.
Damn this seems really a common issue. I had problems with drag and drop and losing contact while moving. I soldered kahli 80 switches into the board and now its like new. I even figured out you can make the wheel free spin by losing the metal bracket on the wheel. Logitech Support indeed was not helping. "too old". I think this is not okay.
It's really easy to replace switches, I now have premium Kailh with promised lifetime of 80 millions clicks, instead of cheep stock switches
@@bashu9 is there a specific kailh you would recommend?
I had the same issue with the MX Ergo, but I was able to successfully replace the omron switches with Kaihl 8.0 switches. I shouldn't have had to replace the switches since the mouse is 100 dollars, but its out of warranty and I enjoy a good excuse to practice my soldering.
I'm glad you have the skills because I certainly don't ☹️ It's a great product otherwise, apart from the inferior interior components used.
@@innovational I went the difficult route and opened up the switch itself and painstakingly replaced the brass actuator with that of a working switch. My fingers now hurt.
Only issue I have now is that the click is extremely sensitive however there is no double click problem.
Is there a tutorial anywhere on how to do that ?
Hey if you're curious, a chap called Alex Kenis (a musician as well as it happens) made a couple videos totalling i think about 2 hours in length with not a minute wasted analysing the failure of switches in Logitech mice, and it should be the same here, and it's not just limited to Logitech, it happens with most brands of gaming mice as well, but not with cheaper devices using older electronics, even when those use much crappier switches! Because the switches aren't per se low quality, it's a more complex issue than that. In short it's the wrong sort of contact pad, unsuitable contact coating, plus not enough pullup current from the modern microcontrollers. He had the switches torn down and inspected, he had all sorts of datasheets pulled up, lovely. Japanese-made OMRON switches (D2F) make for a better choice than the ones that Logitech uses (D2FC), but Kailh as mentioned by some here is an option as well.
Personally i don't have trouble replacing switches or doing any of these sorts of mods, have been soldering for 30 years, would love to liberate a misbehaving device from someone for cheap and bring it back to life :D
Thanks for your insight. I'd he happy to send you my dead ergo!
i watched that he's very informative (nice voice too) and explains the problem is not just the switch but how they are using it (outside its specs)
I got this 2 days ago, and the ball does not roll smoothly at all. I applied some chain lube to the bearings, which helped considerably, but its still far from as smooth as my Kensington Orbit Fusion Wireless. "Good enough" for gaming i guess, but definitely not ideal... Really sucks, because trackballs usually dont have good click latency, and the MX Ergo (12.8ms) is by far the best of the ones i have seen. Even "Gameball" has 33ms... Trackball manufacturers really need to step up their game and compete with gaming mice.
3 x MX ergo's and 1 x 570 down.... going to start swapping switches now....
Oh no that's terrible... Why do you keep going back? There are alternatives around
@@innovational The main reason is that my Keyboard and Mouse are shared between my gaming rig, my work mac and my Ipad Pro. I really like having as little clutter as possible so one dongle works really great and I can switch between all the devices. And because all my other stuff is logitech, it kinda fits in... I've also been a logitech fanboy since the 90's... but the quality is just not the same anymore. The other reason is that I really love my thumb-trackball and I just cant find any other one that fits nicely.
@@kernelkraut What switches did you go with? Mine is now having issues and I would like to buy new switches if the WD-40 does not fix the switch issue perminatly.
Found this video after my MX Ergo left click went out after only one year
Logitech makes a premium product with substandard components. I'm happy with my Elecom ex-g after a few years. Check out my video on that too.
Yes, Logitech have this problem with the clicks, M570, MX series and now MX Ergo also have this problem, But I was thinking about using a contact spray e.g. WD-40, people are using it on Optical mice with same click issue, don't know whether it will work for these Trackballs or not.
Yes I didn't actually think about WD40 as an option
@@innovational have you tried it?
@@carlitosoe I have used the WD-40 contact cleaner to resolve the button problem. Only issue is that once the button starts to fail, the spray only helps for a little while and needs to be done again. BUT I was able to extend the life of my M570 another couple of years before the switch completely died.
Interesting, I will try that, is there a tutorial anywhere on how to apply that spray ?
why didn't soldering a new switch onto the logitech mx ergo work?
Because I lack the skills to do it right 😁
@@innovational you seem intelligent & I’ve never soldered anything. Should I not attempt it?
Haha, intelligent, I'm not so sure. I actually have soldered before, but lack the precision. I guess it doesn't hurt to try yeah? Unless you drop the soldering iron on your foot or the floor 😂
@@citizenmacabre I tried it twice, one worked but made a mess with mechanics and clicking worked but withot the "clicky" feeling. Didnt have the temper to finish the second. Thing is without skill and practice is hard to keep things in place while soldering, also having the right equipment (a desoldering tool I think would have helped)
Hi guy! Thanks for this tip !
currently using Logitech Mx Ergo, productivity, gaming etc no problems so far 3 years.
That's good, perhaps they started using good switches 👍
For me it was the unifiying reciever ... (I had ordered the new m575 and paired with the new reciever ..) I couldnt believe it .. But my old mx ergo worked perfectly again ... So try replace the reciever...
How can you match your old mouse with the new receiver?
@@san1eong The Logi unifying receiver works with pretty much all Logi wireless devices. They were designed to be used with wireless keyboards and mice at the same time, so only one receiver is needed for multiple devices.
and does the Jelly Comb MT50 Trackball
don't have the left click issue after 3 years?
This I don't know. What I do know is that MX Ergo will have this issue. So what choice will you make? The one that definitely has the issue or the one which maybe doesn't have the issue and costs 1/3 of the price?
The JellyComb seems to be out of business already
Yeah, they have the category picture of it, but apparently don't sell trackballs anymore. WTF?
What the F? are people hitting the switches? im still using both of those trackballs since 2017 with not a single failure. In fact im still using the original battery in my MX ERGO. People need to take care of their stuff more diligently
Don't know about others, but I'm just using for productivity apps - so very light use. The fact that two different Logitech trackballs have failed in this manner for myself and for quite a number of people indicates a hardware issue. Also, the fact that no other trackball or mouse I've owned had this issue means my usage style is not a factor.
All my Logitech mouses/mice have left click issues. So f***ing annoying. I'm done buying Logitech products.
Yup, if it's out of warranty, too bad. Their reputation is underserved as a premium peripheral company, yet they can't even get this right. There are companies that make better mice, keyboards, speakers than they do.
you can buy a 5 $ click switch and replace it. you have to solder it, it is quite simple
@@zeuds I just don't have time to do all 4 mice. I have 1 gaming mouse from Logitech and their 3 ergo mice that totaled to about $500, and all have left click problem. If you make a how-to-video to fix and link to buy the items, I might give it a try.
Am here cause of dead switch in Ergo...
I feel your pain. Have been using Elecom happy for a while now. Check out my video.