OMG the no sitting rule.... it makes me so fucking angry just thinking back on it. Bosses sitting in their office all day while those of us doing actual work for 8-16 hours a day aren't allowed to get off our feet other than our 30 minute break. It's the stupidest thing. I get not wanting employees sitting around instead of helping customers, but there should be nothing wrong with getting off your feet for a few minutes here and there during down time. I've had customers get angry when they found out we weren't allowed to sit at all during our shift (some customers ask questions about the job just making friendly small talk). Ok I'm ranting because of years of anger coming back up lol. I'm done now.
pfft you ppl care to much, if someone told me I'm not allowed to sit down i would just laugh and sit down, who cares, what are they gonna do? Go ahead and Fire me, I'm just gonna chill on unemployment... try me
@@MainChannel1999 eh, in my experience its either a kid/has rich parents or that one guy who always talks about "makin moves and gettin bread" but cant figure out how to profit from selling coke
As the former GameStop social manager I can confirm that executive decisions really make you scratch your head. Also key holders have so much responsibility put on them for so little pay it's wild. I can almost guarantee corporate has seen this guy's videos as well lol
And often the manager or corporate makes it worse. I worked at a fancy homegoods store in a popular tourist town one summer, it was mostly okay but corporate decided that they could fool people into spending more by showing the per glass price instead of the total for the 4-set wineglasses during a campaign for that series. People were pissed and left the store at the register when the prices all of the sudden was 4x what they imagined... I told the store manager that it would cause issues but noooo and ofc it was me that got yelled at by customers
@@Kajichuu that's what I do. Usually my shifts are 12 to 16 hours straight no break because the dishes/pans for food prep are nuts...even worse than when we're open. I work four days in a row and then I'm off for three. That is the best part! 😆✌️
Man. You bring me memories! I quit Walmart the same day they hired me. I had my “real” job, but it didn’t start for another two months. I applied at Walmart. They hired me at $9.10 an hour. I didn’t mind cause it was spending money. I already had money for my necessities from my prior job. The first day doing paperwork this lady in payroll went back on my resume claiming my retail experience wasn’t recent enough to receive the extra ten cents. She pulled out this thick book thumbing through it trying to locate Walmart’s policy over a dime. She then says “Yeah! Here it is. Instead of $9.10 you’ll get $9.00 per hour. Your experience isn’t recent enough to receive the ten cents.” I left and never came back. They called me for about a week looking for me.
I'm management in a retail job in the UK and honestly, retail brings out the worst in the general public. People are rude af, always trying to pull a fast one regarding faulty/refunds and will talk to you like shit then still expect something from you... (not on my watch 👍). People need to be better...
Oh it is so annoying, a collegue of mine was being berated by a customer because she refused to refund a power tool he came in with because he had no receipt and the damage on it was strange. She told him, sorry without a receipt i can't help you with a refund. Apparently they finally found the receipt and it was purchased like 40 days or so ago and we have a 30 day return policy, so she told him he can't get a refund. He went full Karen and asked for the boss, who came down and told her to give him a refund, and she had to stand there like an idiot. Next day she quit. She was one of the best workers at the store, she was super effecient in the Cafe as well.
I worked at Best Buy for 5 months. It was one of the worst experiences of my life. The morale was very low. A lot of people were miserable to work with and be around. *THE MANAGERS.* Most of them were AWFUL. They micromanaged, didn't train you properly, treated you like crap, spent most of their time just chilling in the managers office, would BLATANTLY lie to you, berate you in front of your peers and customers. The day before I put in my 2 weeks, I made complaints on an employee survey, then they tried to save face by being nice, but nah. Too late. So glad I left. My sympathies to anyone going through this.
Upon the PS4 Pro release, i went to my local Best Buy and asked an employee if they had any in stock. He told me the PS4 Pro didnt exist. My buddy and i both pulled out our phones and showed him that he was wrong and he was willing to die on the hill that we were wrong. Certainly a memorable moment for us both.
I had the same damn experience. LITERALLY THE SAME! a buddy and I had pre orders walked in with our receipts he asked why were were there so early (we look very young but are both in our 20s at this point) we told him to look at the pile behind him and he straight up called us liers and said we were trying to steal merch when I pointed to the pile and walked toward them (they had a wood pallets with stacks of PS4 pro.)We showed our receipt and he refused to retrieve the consoles. We asked for a manager and he was fired on the spot. We were both just shook by the audacity and blatant stupidity of a dud who's only job was to look at the receipt and go get the thing.
I honestly don't understand why anyone would work for Gamestop anymore. It's one of the worst paying jobs, usually only part-time hours, very little to no benefits, you're treated like shit by management, you're hit with crazy demands from corporate, and you've also got all the negatives of public retail work. There is zero reason to work there. There's no towns where Gamestop is the only employer for miles. There's multiple other options usually within the same shopping center, let alone in the same little area. Go anywhere else and you'll likely make more per hour and get more hours a week.
Some of them don't even have workers. The guy in there is the Manager and the only worker. My local is open 4-10 on weekends and 6-11 on weekdays, closed on Thursday and Fridays Only the store manager works there
@PureBassO Gamestop is almost never the only option. Gamestops are surrounded by Walmarts, grocery stores, fast food restaurants, gas stations, and dozens of other entry level retail jobs. Gamestop just pays the worst and will likely treat you the worst. Yeah, Walmart and McDonald's are fucking awful, but at least there you're not having your job or hours threatened for not selling enough useless memberships.
@@ChaseSchleichpeople don’t wanna work that’s the problem, standing behind a counter isn’t actually work that’s why you get paid shit and lose your soul
It is because kids think that it will be nice to work there because they like video games, and managers of those places abuse that. The same reason why ppl work for Blizzard for shit pay in bad conditions.
The no sitting rule is so incredibly stupid. I understand if there's things that need to be done that require employees to be up and moving, but if there's nothing to do or the work that they are doing doesn't require them to be standing the entire time, then who cares? I've never walked into a business where someone was sitting and thought "Man, these guys are all just lazy. I'm gonna have awful service here." I don't care. Nothing wrong with being comfortable while working.
@evacody1249 Hey, if they can figure out how to do their jobs and be comfortable at the same time, I'm all for it. No reason that work has to be synonymous with being miserable. Unfortunately, like I suggested in my comment, there are times where doing your job _does_ require you to get up and maybe be uncomfortable. I'm just against making people have to do it just for the sake of it.
@evacody1249 This is where the saying, "Know what you signed up for," fits perfectly. No one who's interested in construction or warehouse expects/want to sit on their butts
Im a part time bio major, so I work part time as a PP specialist at best buy. My location is a top seller in North America we have had 110k in theft since the end of August. in Alberta we are not allowed to touch shoplifters, even self-defense in general is prohibited if you use 10 times the force. Trudeau Canada in a nutshell
My first job didn’t allow us to sit, have anything on us except a pen and we were paid between 11-14 an hour. We all did the same work and all the closes were “never good enough” even we got 95+ scores on our health inspections.
Working at GameStop is a living hell sometimes…. It has its cool moments, coworkers, some customers, first dibs on posters and stuff like exclusive controllers etc. But today after being yelled at by my boss again for not getting someone to get a pro( im a manager btw so I got yelled at by the district manager), I came to realize idk why I’m here…. I’m not progressing in life and I’m wasting my time on a sinking ship that could care less about the customers… GameStop is desperate for money but will do everything in their power to think of every solution expect the correct ones
@@omardachamp7139 smh… sad… I knew GameStop have problems for years and truth story behind drama and shit… GameStop is just not very well smh… they need to fix or changes or something…
i think legally everyone everywhere should be allowed to sit in a chair during work like working at a warehouse and you're sweating you butt off and you sit for a second and they tell you to stand up but oh if your ever feel like you need a quick min break or rest LIES!! god forbid you sit down
I worked in retail and so many older generations complain about "Lacking Know-how and work ethic". And I stopped trying to discuss this because none of them wanna listen. They juat want to complain and any argument just bounces right off them with a "Back in my day..." strawman. It's fighting windmills, I gave up, I actually shut down any conversations with them about it immediately. Like we can't find common ground, lets just...bury that axe and leave it there.
There just seems to be such a rift between Boomer generation towards the following ones that it's just nigh impossible to build bridges. And if we manage to build one it's immediately burnt down from one side.
On the contrary, boomers complaining about bad work ethic isn’t exactly born of nothing. A shit ton of people in retail have zero work ethic and are bad employees. I knew them. I’m sure you can probably think of one or two also. Both things can be true. I think the major difference is that retail gigs, fast food, etc. during the boomers heyday really were just a teenagers job. They weren’t meant to be what puts bread on the table. But the near complete contraction of the manufacturing and agriculture sectors and the expansion of the service sector make those jobs the only ones some people can rely on.
@@Blammo94 Not saying that Employees with a lack of knowhow and ethics aren't a thing. But don't blame them. They get superficial and unenthusiastic training and they're expected to give maximum effort with minimum pay. Not a really motivating environment if you ask me. If the employer would provide a more welcoming work environment, employees would probably like their jobs better and work with more gusto. A happy worker is a good worker.
He nailed it. These jobs in the 80s were pre college jobs. It was like freshman year hazing. That everyone went through. But you weren't retiring from McDonald's.
I worked at EB Games over 20 years ago and it was awful. I thought I’d be talking games with other gamers all day, but it was mostly dealing with idiot mothers that had to idea what they were buying. I’d get yelled at for not having some obscure game, yelled at for mentioning they’re buying a violent GTA 3 for their 10 year old, yelled at by corporate for not pushing disc warrantees enough. I made $9 an hour as a keyholder.
I used to work at Walmart and the one I went to can best be described as high school but for middle aged adults, there was drama between workers and there are even little "cliques". One time I had asked if I could possibly be moved to electronics only for the dipshit managers to tell me no and tried to move me, someone with asthma, to grab shopping carts outside when it was like 90 degrees. Another time when I worked the late shift we had finished stocking shelves hours before management expected us to and because we didn't have anything to do for like 30 minutes that night we had to stay 30 minutes past clock out doing nothing but fixing shelves lol. Also not me but when my little brother used to work at Walmart he was almost arrested cause the store owner accused him of "stealing hours" due to him manually inputting his clock in and clock out time on the computer yet he was only doing it because their system for clocking in is super outdated and wouldn't work for him at all, he ended up getting fired anyways cause the woman who controlled the Attendance Points System never bothered to remove them from his account even though he literally never missed a single day of work. Fuck retail.
The best thing I’ve ever done is get a job that has no public facing component. I work in manufacturing so it’s me and my coworkers. Once in awhile there’s a tour, but that’s as close as I get to dealing with customers any more.
This I why im so happy I don’t work retail or in the service industry anymore. I work in my field, work from home, get paid well, have state government benefits, and only have to go into the office twice a month. But I struggled through several years of grinding in retail and the service industry. Hearing this makes me even more furious bc my experience was terrible and I didn’t have to deal with this type of crap. This guy was a gentleman for giving notice but there are absolutely jobs that deserve no notice when you quit
i worked retail/fast food from 13-18 years old then switched to construction, mostly plumbing...and i will NEVER go back. yeah working with your hands is brutal sometimes and here in AZ the summers suck, but i haven't had an out of touch boss for the most part (besides on my Intel contract).
I worked in retail for about 12 years, split between Toys R Us and Gamestop. I could see TRU failing from the inside before I left. One of the issues they had with confronting shoplifters was that their had been more than a couple of cases of people trying to stop them and getting injured or killed while doing it. One manager had allegedly had a heart attack and died from chasing a shoplifter out of the parking lot at one of the company's stores. Because the shoplifter never touched the manager, the manager's family sued the company over wrongful death and won on the premise that the company put profits over employee safety. So, the company policy was that you don't confront shoplifters.
The company I work for has a 100% tolerance policy for shoplifting. My employees constantly point out shoplifters to me and I can do literally nothing. We have regulars who come in once a week, grab a bag and do their "shopping" before just walking out. No worries about being discreet. Corporate just says it's "in the budget". At the end of the day, the people who do "choose" to pay end up paying more to compensate.
I was a cashier for 9 years. At first, it was a really decent place to work but the last few years I was there, a crummy District Manager took over. The first thing he tried to do was ban cashier's from having any kind of water around the register because he was worried that it'd spill and damage the machine. Those registers were from 1998, and at that point so slow that I was actually able to teach myself to do the math quicker than it. When nearly every cashier had gotten a doctor's note for the water, he finally got messaged and allowed water again. Then he slowly started to understaff us, not badly at first but as time went on, it got worse. Soon we didn't even have enough people just to keep up with the customers or the freight, it lead to several people quitting on the spot. What eventually caused me to leave was the fact that our air conditioning went out in the middle of July, and at first we were told that it'd wasn't getting fixed because the part needed was on back ordered. Only to find out from the repair company that the store never ordered it in the first place. I decided it was time to go. They got a sign now right as you walk in showing how long everyones worked there and nearly everyone there has worked there for less than 5 years. Now I'm a cook for a restaurant.
you know. i worked fast food, and retail. (the home cheapo, panera, staples. shit even a place called floor and decor (hard surface flooring only) and then i got into construction. almost 2 years working with this single construction company. BECAUSE THEY ACTUALLY FUCKING CARE. they want me to learn and fuck up so i become better. they put me as a laborer, then i stuck through it now im an apprentice carpenter. even when i was a laborer i always felt the regard that "this is better than all the other jobs ive worked" and that right there, makes me so happy. sure there are aspects that give of stressful times, but at the end of the day, i personally wouldnt want to work with any other company, its a rare find my company is, and the fact it was my only shot taken at construction and i land such a great company. makes me feel prouder of myself.
I worked for GameStop during one holiday season and it was simultaneously the dream job I had thought it was as a kid, but also an absolutely nightmare. I loved working with video games and electronics, I liked my coworkers and could talk shop with them and customers all day. But having to stand for the entire shift was a pain and the more you saw behind the curtain the worse it got. You could get fired if you didn't sell enough used games or memberships. It was so critically important that employee's would toss customers to each other at checkout to get their numbers up. When I had gotten hired I was told they had three permanent positions to fill after the holidays and by the end there were only three of us left. However regional decided to cut the stores budget and so one position got axed. I was the only employee not register trained due to my severe anxiety and other related issues to working a register, so I ultimately got cut. The two they kept didn't last long and the one that got the senior position got lazy after being permanently hired and the store manager said she wished she'd kept me because I was hardest working and most enthusiastic of the three.
I've worked for 4 retail chains now. Each one, I took a job there because it looked better than what my past job had turned into. And I watched every single one of those chains fall into shit because of horrible corporate decisions. I think the biggest one was obviously the pandemic. The store I was working at in 2020 cut half its staff during that time, and we went to curbside pickup and ship from store orders only, no customers allowed inside. 4 months later we reopened. And corporate seemed to decide that since we had been able to keep the store running with that many people, there was absolutely no reason to rehire back up to functioning capacity.
God, I hate how inexperienced bigwigs can just make people do whatever and get away with it. If people were just allowed to do their jobs I guarantee "productivity" would be just fine.
I used to sling phones at the local mall. I made the equivalent of $9.55 USD. Someone was shooting up company stores in the area. People died. Corporates solution? They sent us a pamphlet on stress in the workplace and made us write a report on how we would use these techniques to help us be happier at work. I spent most of the shift writing letters to my family in case I didn’t go home.
I ordered a new game from GameStop and it came opened but taped shut. Apparently that’s normal. Returned right away and will never order from them again.
Retail corporations: "These kids have a terrible work ethic and won't hire themselves out anymore!" Also retail corporations: Treats their employees worse than unfeeling robots. Those two can't possibly correlate at all.
Here in California, I only get paid 50 cents higher than minimum wage which isn’t livable. I was trained for and promised assistant manager and they instead hired someone who was willing to work for less. I then asked for a raise and was told that “They aren’t handing out raises without promotions”. Another issue with GameStop just in terms of available positions, there is now nothing lower than a keyholder except seasonal work. You have a bunch of people with vastly different knowledge, experience, expertise, getting paid the same. Crazy thing is, I’m not just some employee, I’m top 50 employees in the region YTD in terms of numbers/sales.
Stories like this are why I always try to be polite and kind to any retail worker I encounter. These people are often treated worse then animals by the soulless corporations they work for.
I'm 50 and worked retail in the 1980s/early 1990s. I feel what he said about the difference in pay and responsibilities then. I was actually able to support myself in a 1 bedroom apartment then in San Diego making $5 an hour. It was tight and I didn't have any luxuries, but it was possible. You can't do that now.
You mention how crazy the shoplifting under $950 is in California, your own state of Colorado has an even higher threshold of over double that. Shoplifting under $2,000 is not a felony in Colorado.
I got written up for falling asleep on my feet on a graveyard shift once. Was literally just stretching my neck in an empty area, and am a major insomniac who can barely sleep in a bed, let alone standing.
As a formal gamestop key holder i can agree with him. Pay was horrible for what they had you do. Along with pre orders and signing people up for the membership card. And pushing the credit cards when they first introduced it. You would also be screamed at for a cancelation of a pre-order
I was a keyholder at gamestop back when the PS4 launched and those fools had us in store until 2:30am on Christmas eve and the day after Christmas putting up sales signage. We couldn’t finish because the signage packs they sent were missing pieces and it took forever for the GM to be willing to let us leave
Omg, i work in retail in Biltema in Denmark, and yes we have issues, but like Americas retail sounds like actual hell. I am quite satisfied with my job, good pay, great benefits, ok management. The whole shoplifter thing is insane. Like shoplifting stealing etc is a crime. Small theft slap on the wrist and banned from the store is fine but if you are a repeat offender you deserve jail time or a fine.
Worked many years at Timmies and definitely was in charge of lock up and all that good stuff. Minimum wage, which in Canada is dependent on province. These days, min wage is 17.20, but back in the day was as low as 8 or 9 bucks. Min wage keeps rising to meet pricing issues with living, but in the end, it never feels enough. Supervisors get a bit more. Managers much more. It just doesn't feel worth it at the end of the day with customer issues or management problems.
Worked for Gamestop, and Walmart People have no idea how bad retail is until they've been in the shoes of the clerks/management that have to deal with everything. I worked for gamestop as a basic advisor, the pay was terrible. If you weren't a store manager the pay was garbage. Walmart was the first retail job I learned that their management was in reverse. The higher you go up the more garbage you're forced to do. Watching the store manager running around the store like a mouse screaming at his departments falling apart at a super store.. yeh I can understand the stress (but they're also making +400k a year.)
Worked at gamestop back in 2010 for like a year when i was in highschool. On the night we had to prepare for a big release (think it was arkham city) the manager and employees were taking turns sleeping on the floor. No place to sit, and the pay wasnt great was anyone over 21. Managers were also on a rotating door for plummetting sales. Only people i can imagine still working there are those who love video games to their core and the vultures who take adavantage of them to milk an already dead animal.
Worked at Best Buy for 10 years starting as car audio sales moving all the way up to management and design work. The annual raises have always been a joke, but it used to be that there was always a growth path to more compensation via promotion. (Assuming you were full time). The company has been in a bad way since the previous CEO left. The new regime prioritizes inexpensive labor via young people who have an interest in tech, but do not train them anymore. They expect hourly employees to sell like commission based sales people without the additional compensation opportunities. Their most recent restructure effectively eliminated all of their tenured sales staff that actually knew how to sell complex products, now they’re trying to get by with less expensive employees and shifting almost entirely to a vendor paid business model.
Hey Luke. I worked at Game Crazy (like game stop) Ultimate Electronics, and Paul’s TV. In Colorado. We would probably be friends IRL. Retail is hard on you mentally, mostly because people took Customers always right and use that to cudgel every employee into what they want. Entitled people are RAMPANT in this world.
Dude, this video gave me flashbacks. I was a PT Key-holder who got paid TOP DOLLAR for my position, since I was leading state-wide for up-selling a handful of times. My Store Leader even begged the District Manager for me to get paid more. I was making $12.48. For running and closing a store by myself. For unpacking shipments, making shipments, running inventory, balancing the register, etc., etc. On top of that, I have a disability that causes me to get strong dizzy spells, and I was still not allowed to sit. So what'd we do when there was no one in the store? We sat on the floor. I remember not getting lunch breaks or anything, so employees would just eat on the clock. I had to work Thanksgiving night and Black Friday and Christmas Eve. Not even Walmart was open on Thanksgiving or Christmas Eve. When my Store Leader quit, the assistant Store Leader applied and got turned down for some guy who had previously managed at an Aldi. Apparently outside promotions happen like mad. Don't even get me started on getting called slurs or hit on by goons while working. It was during semi-lockdown and our state mandated masks. Full-grown men and women would full-on tantrum about it, as if it was a mandate I put in place.
This is every retail job. Piss poor managers, low pay, and the expectation of working harder than you’re getting paid. I used to work at Target and I quit after a year.
hmm... probably due to different in living cost. i work at 7-11 in Thailand, hourly wage is about 2 dollar. but it's enough to pay every bill and have 20% saving every month.
I worked at funcoland here in NYC during 2002, seasonal. Fast forward and Its not a gamestop and my employee numbers are still there. I worked begrudgingly at gamestop because I lost a great job due to downsizing. 16.50 an hour as a key holder. and if you don't get pro. Memberships, warrenties or any other stupid metric, it's grounds for termination. They sell consoles, but didn't have the bags to put them in. So here in Brooklyn, we were giving ps5s straight up, no covers or anything.
Never worked at a "tech" store, but I did work at shopko (Before they got sued into bankruptcy). There was a yearly wage increase... for one employee a year per store... of 10 cents. Management was instructed to cut hours short for all full time employees so that they would be part time during holidays so they wouldn't have to be paid double time during holidays (in my state full time employees get double time and part time get time and a half (you can probably see why they got sued into oblivion for wage theft))
I was a assistant manager at a clothing store and I said if the tasks are all done and there are no customers, feel free to play on their phone.I had zero issues with productivity and customer service (except with one person but they ended up being a drug addict and would steal)
The other day I went to go shop at gamestop for my daughter to get her Mario party jamboree, and it's been sunch a long time I shopped there that I was bombarded with "do you want to pre order this, or that, do you want the membership " I remember they did this 10 years ago as well when I shopped for myself, but I haven't stepped foot in there for so long and made me remember why I got my games from target, or any game for my daughter for her switch. It was an awful experience checking out. The whole transaction could have been done in seconds, instead, it lasted 2 minutes of saying no, and the worker kept trying to get me to buy extra add-ons and protections, etc. I nearly left until they ended all the questions.
Use to work as AP at Best Buy too in Texas. Here we're allowed to press charges and call the authorities. Its crazy how other states don't enforce that law. At that point, what's the point of even having an AP is they cannot do anything. It just defeats the purpose of the job and keeping the store's shrink number for going crazy.
Dunno, my only experience with retail was for Dollar General more than 10 years ago when I was getting my degree. They only paid $12 for key holders who were "shift supervisors" that closed out the store and did the counts and dropped the deposits at the bank. So, I imagine its at a similar level of cheap skate?
I worked at GameStop for a few months and it was horrible. I had a few glimmer of nice moments where I was living the dream of talking to gamers and providing enthusiastic recommendations to newer players or moms trying to buy for their kids. The rest though was me running a pawn shop in a rough area so all the tweakers coming through with weed dustbunnies caked into their consoles trying to liquidate all assets to make rent. It was soul crushing. I couldn’t be happier not doing that job anymore
As a former retail employee, the worst part of retail is that you learn almost nothing. Young man today.... go into the trades and learn something. That skill will both make you a ton of money, and save you thousands as you DIY needed projects in those areas over the years.
I used to work back in the EB game days and gamestop had just purchased them. I really do agree that young people do get exited to work for them and that is where the big retailers take advantage.
I worked in retail for 5 years, huge supermarket in the UK. One of the most rewarding jobs I've had, managed to get fit at the same time as I was constantly on my feet dragging, lifting and carrying things around. Sucks the pay was poor.
Luke I work for best buy for 6 year and what you had experienced with best buy year is the same now. They gave me an ultimatum either I never have a bad ever again or you have to go. I learned everything there was to do on the sales floor and I even worked when the truck came for inventory every week staying well past midnight some nights. An at this point I do everything I can to avoid best buy because it's just a bad environment
To add to the low pay, you'll almost always be working by yourself. Apparently it's against rules to have more than 2 people working and because of the limited hours we're allowed to work you'll be working solo most days
Most people work at GameStop for the shrink wrap machine. Great for personal returns. One guy would buy new PC games from Walmart stores, take out the disk and use the shrink wrap machine to get a full refund.
A dude that I knew from school worked at Gamestop. He said that they stored their inventory in the bathroom. And one day the bathroom flooded and ruined lots of merchandise
If I had to choose between working retail again or being homeless, it would be a TOUGH choice. I lowkey have PTSD from working at Best Buy and Starbucks.
I work retail. I'm a manager. The particular company I work for means that even as a manager, we do the same work the regular associates do. So there's a clear level of understanding when an employee has an issue. We know what the work entails, and we do it every day alongside them. It's how it should be. Only extra stuff as a manager that I do is all the backend inventory management, ordering, creating schedules, etc.
I worked in Best Buy Mobile in my last stint. I was the ATT rep. Same setup as you had with Sony. I had Verizon and also sold so much Sprint. Basically everything besides Att 🤣
When I was 19 or 20 I worked F/T in restaurant work making pretty good money for what it was and decided to pick up a P/T gig at GameStop for a day or two a week thinking I would get a discount. I got my first paycheck, it was the smallest paycheck I have ever gotten in my life.
As a person who is center-left typically, the shop lifting laws are freaking ridiculous. If it isn’t yours you don’t have a right to it! That guy had a brilliant idea to make everything $1000 and discount it down, it was probably a lot of work but 100% worth it.
I was a Sprint VPL years back, I was the number 1 employee in the nation for 8/12 months for my role. When my yearly review came due I got a 0.42 cent raise. I told Sprint that was all I was raised to and they gave me a job with cooperate. 😂 Retail is shit.
I worked at gamestop for a few months straight out of high school in 2009. One of the worst jobs I ever had. My manager was terrible. Then I went to Sam goody and spent a long time there until we closed in 2017. That was a fun job.
So I worked at gamestop while going to school after the Army. Specifically in Colorado. I didn't need the money, just idol hands kind of thing. I was good at the job like very good. I lead the district in tracked numbers for every single month I was there. Was there for 18 months. Got promoted to assistant manager pretty fast, like 3 months. My biggest beef was never giving raises. I made a dollar more on post than off post people because of the rules on post but for leading the district for so long, you think I could get idk a quarter an hour raise. My district manager also tried claiming she didn't handle raises. Like we ALL know you are lying. HR even said you were. Then there was the encouraged work while off the clock mentality. Like they were pulling me to go to other stores often, like am hour away to help with their issues but I wouldn't get paid for my time. Plus stupid stuff like no sitting, we had higher ups come in a few times and I was caught sitting, I just told them I am a disabled vet (I am) that has some health issues and needed to sit. They were like ok, "thank you for your service" and moved on. My district manager and other managers that were there faces looked like I just diffused a nuke. Like what is this culture that a person sitting for 15 minutes is like abandoning your post. After wards I guess the the higher up asked my DM if I was lying or not. Like get tf out of here. What else? Hmm they also just fired that DM, she was apparently making too much, so they went to the 1 DM for every 2 districts route. That will backfire. One downside was also customers. On post was the dependas(dependents of soldiers). The most entitled and crazy people. Another thing that threw me off, especially as a veteran, was young soldiers. Some of them are awful, luckily I didn't care if I got fired, so I would call people out. Now that I've seen the whole video. Time for some devils advocate. Most employees are f'ing morons and lazy. Like my time in the Army, most soldiers are some of the dumbest mfers. So hearing he wasn't doing a lot is usually true. I went to a store to help train people and organize. They averaged 2 customers an hour (they just shut it down). They were caught off guard when I told them you are expected to organize, restock and cleanup during your shift if nothing is going on. For comparison, I lead the district in all percentages, which is harder the ammount of customers you get an hour, we probably averaged about 45 an hour. On top of that I did everything else. That's why I quit but for a store to average 5 percent of the customers and not be organized threw me off. Also, I have a feeling this guy is one of those workers. He has time to shoot a video while at work lol at the store I was at, we NEVER had that kind of time. He's probably what they say, lazy.
I worked at a Petco in 2006-2008ish as a retail manager and the “reptile specialist 50cent raise). It wasn’t the worst job I’ve had but you literally did not have enough time and or employees to do proper animal care for every animal. You would have to rush through it all in the am and try and do spot cleans as you could. Edit: we were lucky and had a pretty good crew though, if we had a few bad employees it could have been much worse.
As a retail worker who works in a Ron Jon Surf Shop I can say from what I have seen retail sucks. Ron Jon is honestly not bad due to decent pay, lots of benefits, and kind management. But I’m lucky as hell. Never work it if you can avoid it.
This is so goofy, im in my 40s and grew up , up and down the east coast, and there were always limits on theft of whats a felony or misdemeanor.... bffr, if something that cost $5 was a felony, do you not understand how even MORE screwed up the justice system would be???
I worked at Best Buy in high school and the amount of people that were fired because of made up things like "Shelf 2A was a little dusty" was insane. It's because we aren't on commission so you can't be fired for low sales, so they would legally have to make up something else to justify it.
I don’t recall buying anything from GameStop in like… 3 years. I remembered it was just to purchase a new Xbox controller for $35. Since then I just bought my games digitally and ordered my gaming & tech accessories through Amazon or Micro Center
I worked at a Sally's for 5 years, and was an assistant store manager and only made 10$ an hour working nearly 60-80 hours a week... Retail is complete Hell and the customers are absolute trash.
As someone who took on part-time work for Geeksquad while working towards his license in his "preferred profession," I can say retail is dog water. Pay is terrible, coworkers aren't the brightest or motivated, and being a salesman here is the bottom of the bottom. Fun experience, but terrible job. Lol I did understand Televisions and gaming though. Outside of that, NO EXPERIENCE. 😅😅😅
I've worked at best buy for 5 years and my pay has only fone from $15 to 19.50. I could be working at my local McDonald's and be making more than at a company where i handle ~$10k worth of merchandise every day
Been in retail for 5+ years for Target, working anywhere and everywhere.. Currently been in Security/AP and as much as I really enjoy it, man...we deal with some of the most peachy people
Its so stupid because especially these days where you can just order everything online, the cool emplyees are often the only reason to go to a physical store. So guys who really know their stuff, are in to the hobby themselves and are just having a good time because they work in a place they like, make all the difference. And these are the guys that are an obvious asset to the company so they should be treated well.
I work retail and just got moved into the back tech areas. The amount of people who have no clue what they are looking for baffles me. Don't even get me started on people wanting to price match. We no longer price match Best Buy and this dude threw a man fit because he couldnt get $20 dollars off. Like bro...go to best buy
OMG the no sitting rule.... it makes me so fucking angry just thinking back on it. Bosses sitting in their office all day while those of us doing actual work for 8-16 hours a day aren't allowed to get off our feet other than our 30 minute break. It's the stupidest thing. I get not wanting employees sitting around instead of helping customers, but there should be nothing wrong with getting off your feet for a few minutes here and there during down time. I've had customers get angry when they found out we weren't allowed to sit at all during our shift (some customers ask questions about the job just making friendly small talk). Ok I'm ranting because of years of anger coming back up lol. I'm done now.
pfft you ppl care to much, if someone told me I'm not allowed to sit down i would just laugh and sit down, who cares, what are they gonna do? Go ahead and Fire me, I'm just gonna chill on unemployment... try me
@@Horstveratu unemployment can be denied for insubordination or not doing you probation period all the way through, so there is that
@@mrclean2224 sounds kinda slavey to me... still fk em you dont tell me if i stand or sit
@@mrclean2224They sound foolish tbh
@@MainChannel1999 eh, in my experience its either a kid/has rich parents or that one guy who always talks about "makin moves and gettin bread" but cant figure out how to profit from selling coke
As the former GameStop social manager I can confirm that executive decisions really make you scratch your head. Also key holders have so much responsibility put on them for so little pay it's wild.
I can almost guarantee corporate has seen this guy's videos as well lol
Appreciate you saying this. I always felt taken advantage of but then was always gaslit lol
As a former GameStop SGA(key holder) I can confirm.
@@KevinKoolx I worked at Gamestop as just a grunt out here in Chicago, i hated it ror sure. I only made like 10k that yr lol.
@@KevinKoolx well ur stupid ass should have joined military or done something else, idiot.
@@KevinKoolx I was a SM and always butted heads with my DM because they wanted me to be unfair to people making so little money
Working retail will really show you the bad side of life
And often the manager or corporate makes it worse. I worked at a fancy homegoods store in a popular tourist town one summer, it was mostly okay but corporate decided that they could fool people into spending more by showing the per glass price instead of the total for the 4-set wineglasses during a campaign for that series. People were pissed and left the store at the register when the prices all of the sudden was 4x what they imagined... I told the store manager that it would cause issues but noooo and ofc it was me that got yelled at by customers
Worked for GameStop for over 18 years. There were some great times and some horrific times. Now I work in a kitchen and it's mostly horrific times 😆
@@NicholasMisiak618 I worked in a kitchen for 10 years. I'm glad that I got out. Best of luck to you
I'd rather wash dishes than wash the community.
@@Kajichuu that's what I do. Usually my shifts are 12 to 16 hours straight no break because the dishes/pans for food prep are nuts...even worse than when we're open. I work four days in a row and then I'm off for three. That is the best part! 😆✌️
@@NicholasMisiak618 dang my man. Gotta get you a trade or something
I worked in a kitchen as a line cook. I would rather spin signs at the side of the road and be homeless than go back there. Working as a cook sucks.
Man. You bring me memories! I quit Walmart the same day they hired me. I had my “real” job, but it didn’t start for another two months. I applied at Walmart. They hired me at $9.10 an hour. I didn’t mind cause it was spending money. I already had money for my necessities from my prior job. The first day doing paperwork this lady in payroll went back on my resume claiming my retail experience wasn’t recent enough to receive the extra ten cents. She pulled out this thick book thumbing through it trying to locate Walmart’s policy over a dime. She then says “Yeah! Here it is. Instead of $9.10 you’ll get $9.00 per hour. Your experience isn’t recent enough to receive the ten cents.” I left and never came back. They called me for about a week looking for me.
I'm management in a retail job in the UK and honestly, retail brings out the worst in the general public. People are rude af, always trying to pull a fast one regarding faulty/refunds and will talk to you like shit then still expect something from you... (not on my watch 👍). People need to be better...
Oh it is so annoying, a collegue of mine was being berated by a customer because she refused to refund a power tool he came in with because he had no receipt and the damage on it was strange. She told him, sorry without a receipt i can't help you with a refund. Apparently they finally found the receipt and it was purchased like 40 days or so ago and we have a 30 day return policy, so she told him he can't get a refund. He went full Karen and asked for the boss, who came down and told her to give him a refund, and she had to stand there like an idiot. Next day she quit. She was one of the best workers at the store, she was super effecient in the Cafe as well.
I worked at Best Buy for 5 months. It was one of the worst experiences of my life. The morale was very low. A lot of people were miserable to work with and be around. *THE MANAGERS.* Most of them were AWFUL. They micromanaged, didn't train you properly, treated you like crap, spent most of their time just chilling in the managers office, would BLATANTLY lie to you, berate you in front of your peers and customers. The day before I put in my 2 weeks, I made complaints on an employee survey, then they tried to save face by being nice, but nah. Too late. So glad I left. My sympathies to anyone going through this.
@@CarolinaSportz worked there for 10 months through the holiday season. I have ptsd
Upon the PS4 Pro release, i went to my local Best Buy and asked an employee if they had any in stock. He told me the PS4 Pro didnt exist. My buddy and i both pulled out our phones and showed him that he was wrong and he was willing to die on the hill that we were wrong. Certainly a memorable moment for us both.
I had the same damn experience. LITERALLY THE SAME! a buddy and I had pre orders walked in with our receipts he asked why were were there so early (we look very young but are both in our 20s at this point) we told him to look at the pile behind him and he straight up called us liers and said we were trying to steal merch when I pointed to the pile and walked toward them (they had a wood pallets with stacks of PS4 pro.)We showed our receipt and he refused to retrieve the consoles. We asked for a manager and he was fired on the spot. We were both just shook by the audacity and blatant stupidity of a dud who's only job was to look at the receipt and go get the thing.
@harper3579 I try to be kind and understanding to people like the guys we had issues with, but man sometimes they make it really difficult.
I honestly don't understand why anyone would work for Gamestop anymore. It's one of the worst paying jobs, usually only part-time hours, very little to no benefits, you're treated like shit by management, you're hit with crazy demands from corporate, and you've also got all the negatives of public retail work. There is zero reason to work there. There's no towns where Gamestop is the only employer for miles. There's multiple other options usually within the same shopping center, let alone in the same little area. Go anywhere else and you'll likely make more per hour and get more hours a week.
Some of them don't even have workers. The guy in there is the Manager and the only worker.
My local is open 4-10 on weekends and 6-11 on weekdays, closed on Thursday and Fridays
Only the store manager works there
Because America is awful and a job at GameStop or any basic retail job is most people's only opportunity of work especially out of school
@PureBassO Gamestop is almost never the only option. Gamestops are surrounded by Walmarts, grocery stores, fast food restaurants, gas stations, and dozens of other entry level retail jobs. Gamestop just pays the worst and will likely treat you the worst. Yeah, Walmart and McDonald's are fucking awful, but at least there you're not having your job or hours threatened for not selling enough useless memberships.
@@ChaseSchleichpeople don’t wanna work that’s the problem, standing behind a counter isn’t actually work that’s why you get paid shit and lose your soul
It is because kids think that it will be nice to work there because they like video games, and managers of those places abuse that. The same reason why ppl work for Blizzard for shit pay in bad conditions.
The no sitting rule is so incredibly stupid. I understand if there's things that need to be done that require employees to be up and moving, but if there's nothing to do or the work that they are doing doesn't require them to be standing the entire time, then who cares? I've never walked into a business where someone was sitting and thought "Man, these guys are all just lazy. I'm gonna have awful service here." I don't care. Nothing wrong with being comfortable while working.
Ok, now tell that one to factory workers and people in construction.
@evacody1249 Hey, if they can figure out how to do their jobs and be comfortable at the same time, I'm all for it. No reason that work has to be synonymous with being miserable. Unfortunately, like I suggested in my comment, there are times where doing your job _does_ require you to get up and maybe be uncomfortable. I'm just against making people have to do it just for the sake of it.
@evacody1249 This is where the saying, "Know what you signed up for," fits perfectly. No one who's interested in construction or warehouse expects/want to sit on their butts
Retail is hell
Yes
Glad I got out in my early years to pursue IT. Best decision.
@@ElOsoMarino every job is
@Woeisme2 I suppose that's true to some degree, depends on whether you like it or not, which almost nobody ever does, liking their jobs I mean
@@ElOsoMarino agreed not all jobs are hell. Its doing something you love or passionate about that makes it easier.
Im a part time bio major, so I work part time as a PP specialist at best buy. My location is a top seller in North America we have had 110k in theft since the end of August. in Alberta we are not allowed to touch shoplifters, even self-defense in general is prohibited if you use 10 times the force. Trudeau Canada in a nutshell
commieda
Can't use 10 times the amount of force? So for every punch they throw, I can do 9 punches and be good.
My first job didn’t allow us to sit, have anything on us except a pen and we were paid between 11-14 an hour. We all did the same work and all the closes were “never good enough” even we got 95+ scores on our health inspections.
Working at GameStop is a living hell sometimes…. It has its cool moments, coworkers, some customers, first dibs on posters and stuff like exclusive controllers etc. But today after being yelled at by my boss again for not getting someone to get a pro( im a manager btw so I got yelled at by the district manager), I came to realize idk why I’m here…. I’m not progressing in life and I’m wasting my time on a sinking ship that could care less about the customers… GameStop is desperate for money but will do everything in their power to think of every solution expect the correct ones
@@omardachamp7139 smh… sad… I knew GameStop have problems for years and truth story behind drama and shit… GameStop is just not very well smh… they need to fix or changes or something…
i think legally everyone everywhere should be allowed to sit in a chair during work
like working at a warehouse and you're sweating you butt off and you sit for a second and they tell you to stand up
but oh if your ever feel like you need a quick min break or rest LIES!!
god forbid you sit down
I worked in retail and so many older generations complain about "Lacking Know-how and work ethic". And I stopped trying to discuss this because none of them wanna listen. They juat want to complain and any argument just bounces right off them with a "Back in my day..." strawman. It's fighting windmills, I gave up, I actually shut down any conversations with them about it immediately.
Like we can't find common ground, lets just...bury that axe and leave it there.
There just seems to be such a rift between Boomer generation towards the following ones that it's just nigh impossible to build bridges. And if we manage to build one it's immediately burnt down from one side.
On the contrary, boomers complaining about bad work ethic isn’t exactly born of nothing. A shit ton of people in retail have zero work ethic and are bad employees. I knew them. I’m sure you can probably think of one or two also. Both things can be true.
I think the major difference is that retail gigs, fast food, etc. during the boomers heyday really were just a teenagers job. They weren’t meant to be what puts bread on the table. But the near complete contraction of the manufacturing and agriculture sectors and the expansion of the service sector make those jobs the only ones some people can rely on.
@@Blammo94 Not saying that Employees with a lack of knowhow and ethics aren't a thing. But don't blame them. They get superficial and unenthusiastic training and they're expected to give maximum effort with minimum pay. Not a really motivating environment if you ask me. If the employer would provide a more welcoming work environment, employees would probably like their jobs better and work with more gusto.
A happy worker is a good worker.
He nailed it. These jobs in the 80s were pre college jobs. It was like freshman year hazing. That everyone went through. But you weren't retiring from McDonald's.
Knowing people from the depression. What it truly truly is. You've never starved. Nor i
I worked at EB Games over 20 years ago and it was awful. I thought I’d be talking games with other gamers all day, but it was mostly dealing with idiot mothers that had to idea what they were buying. I’d get yelled at for not having some obscure game, yelled at for mentioning they’re buying a violent GTA 3 for their 10 year old, yelled at by corporate for not pushing disc warrantees enough. I made $9 an hour as a keyholder.
I used to work at Walmart and the one I went to can best be described as high school but for middle aged adults, there was drama between workers and there are even little "cliques". One time I had asked if I could possibly be moved to electronics only for the dipshit managers to tell me no and tried to move me, someone with asthma, to grab shopping carts outside when it was like 90 degrees. Another time when I worked the late shift we had finished stocking shelves hours before management expected us to and because we didn't have anything to do for like 30 minutes that night we had to stay 30 minutes past clock out doing nothing but fixing shelves lol. Also not me but when my little brother used to work at Walmart he was almost arrested cause the store owner accused him of "stealing hours" due to him manually inputting his clock in and clock out time on the computer yet he was only doing it because their system for clocking in is super outdated and wouldn't work for him at all, he ended up getting fired anyways cause the woman who controlled the Attendance Points System never bothered to remove them from his account even though he literally never missed a single day of work.
Fuck retail.
Gross.
The best thing I’ve ever done is get a job that has no public facing component. I work in manufacturing so it’s me and my coworkers. Once in awhile there’s a tour, but that’s as close as I get to dealing with customers any more.
I’m never shopping at GameStop again tbh, they’ve lost me over the years with anti consumer practices and terrible ways they treat employees
This I why im so happy I don’t work retail or in the service industry anymore. I work in my field, work from home, get paid well, have state government benefits, and only have to go into the office twice a month. But I struggled through several years of grinding in retail and the service industry. Hearing this makes me even more furious bc my experience was terrible and I didn’t have to deal with this type of crap. This guy was a gentleman for giving notice but there are absolutely jobs that deserve no notice when you quit
i worked retail/fast food from 13-18 years old then switched to construction, mostly plumbing...and i will NEVER go back. yeah working with your hands is brutal sometimes and here in AZ the summers suck, but i haven't had an out of touch boss for the most part (besides on my Intel contract).
I work outside in Phoenix, the summers are hell and you feel like you're dying. You never get used to it.
No one outside of the owner or store manager are making $25-$30 at Starbucks. Entry position is barely over minimum wage.
Panda Express paying minimum $20
I worked in retail for about 12 years, split between Toys R Us and Gamestop. I could see TRU failing from the inside before I left. One of the issues they had with confronting shoplifters was that their had been more than a couple of cases of people trying to stop them and getting injured or killed while doing it. One manager had allegedly had a heart attack and died from chasing a shoplifter out of the parking lot at one of the company's stores. Because the shoplifter never touched the manager, the manager's family sued the company over wrongful death and won on the premise that the company put profits over employee safety. So, the company policy was that you don't confront shoplifters.
So everywhere you work closes permanently…
*In KY a law passed that allows LP/AP to use as much force as necessary as long as it’s not deadly to stop shoplifting*
The company I work for has a 100% tolerance policy for shoplifting. My employees constantly point out shoplifters to me and I can do literally nothing. We have regulars who come in once a week, grab a bag and do their "shopping" before just walking out. No worries about being discreet. Corporate just says it's "in the budget". At the end of the day, the people who do "choose" to pay end up paying more to compensate.
I was a cashier for 9 years. At first, it was a really decent place to work but the last few years I was there, a crummy District Manager took over. The first thing he tried to do was ban cashier's from having any kind of water around the register because he was worried that it'd spill and damage the machine. Those registers were from 1998, and at that point so slow that I was actually able to teach myself to do the math quicker than it. When nearly every cashier had gotten a doctor's note for the water, he finally got messaged and allowed water again. Then he slowly started to understaff us, not badly at first but as time went on, it got worse. Soon we didn't even have enough people just to keep up with the customers or the freight, it lead to several people quitting on the spot. What eventually caused me to leave was the fact that our air conditioning went out in the middle of July, and at first we were told that it'd wasn't getting fixed because the part needed was on back ordered. Only to find out from the repair company that the store never ordered it in the first place. I decided it was time to go. They got a sign now right as you walk in showing how long everyones worked there and nearly everyone there has worked there for less than 5 years. Now I'm a cook for a restaurant.
you know. i worked fast food, and retail. (the home cheapo, panera, staples. shit even a place called floor and decor (hard surface flooring only) and then i got into construction. almost 2 years working with this single construction company. BECAUSE THEY ACTUALLY FUCKING CARE. they want me to learn and fuck up so i become better. they put me as a laborer, then i stuck through it now im an apprentice carpenter. even when i was a laborer i always felt the regard that "this is better than all the other jobs ive worked" and that right there, makes me so happy. sure there are aspects that give of stressful times, but at the end of the day, i personally wouldnt want to work with any other company, its a rare find my company is, and the fact it was my only shot taken at construction and i land such a great company. makes me feel prouder of myself.
I worked for GameStop during one holiday season and it was simultaneously the dream job I had thought it was as a kid, but also an absolutely nightmare. I loved working with video games and electronics, I liked my coworkers and could talk shop with them and customers all day. But having to stand for the entire shift was a pain and the more you saw behind the curtain the worse it got. You could get fired if you didn't sell enough used games or memberships. It was so critically important that employee's would toss customers to each other at checkout to get their numbers up. When I had gotten hired I was told they had three permanent positions to fill after the holidays and by the end there were only three of us left. However regional decided to cut the stores budget and so one position got axed. I was the only employee not register trained due to my severe anxiety and other related issues to working a register, so I ultimately got cut. The two they kept didn't last long and the one that got the senior position got lazy after being permanently hired and the store manager said she wished she'd kept me because I was hardest working and most enthusiastic of the three.
I've worked for 4 retail chains now. Each one, I took a job there because it looked better than what my past job had turned into. And I watched every single one of those chains fall into shit because of horrible corporate decisions. I think the biggest one was obviously the pandemic. The store I was working at in 2020 cut half its staff during that time, and we went to curbside pickup and ship from store orders only, no customers allowed inside. 4 months later we reopened. And corporate seemed to decide that since we had been able to keep the store running with that many people, there was absolutely no reason to rehire back up to functioning capacity.
God, I hate how inexperienced bigwigs can just make people do whatever and get away with it. If people were just allowed to do their jobs I guarantee "productivity" would be just fine.
i literally got robbed at gunpoint twice and i got fired for not having the walls organized
I just worked as Microsoft VPL at a Best Buy in California. $17.75, and my manager said 18.25 was basically top pay.
I used to sling phones at the local mall. I made the equivalent of $9.55 USD. Someone was shooting up company stores in the area. People died. Corporates solution? They sent us a pamphlet on stress in the workplace and made us write a report on how we would use these techniques to help us be happier at work. I spent most of the shift writing letters to my family in case I didn’t go home.
Where would you sling the phones? At targets?
@ mostly at the customers. Hence the “used to.”
I ordered a new game from GameStop and it came opened but taped shut. Apparently that’s normal. Returned right away and will never order from them again.
@@LowC777 same. I got a few of those last Black Friday. Done with them
Retail corporations: "These kids have a terrible work ethic and won't hire themselves out anymore!"
Also retail corporations: Treats their employees worse than unfeeling robots.
Those two can't possibly correlate at all.
Here in California, I only get paid 50 cents higher than minimum wage which isn’t livable. I was trained for and promised assistant manager and they instead hired someone who was willing to work for less. I then asked for a raise and was told that “They aren’t handing out raises without promotions”. Another issue with GameStop just in terms of available positions, there is now nothing lower than a keyholder except seasonal work. You have a bunch of people with vastly different knowledge, experience, expertise, getting paid the same. Crazy thing is, I’m not just some employee, I’m top 50 employees in the region YTD in terms of numbers/sales.
Stories like this are why I always try to be polite and kind to any retail worker I encounter. These people are often treated worse then animals by the soulless corporations they work for.
I'm 50 and worked retail in the 1980s/early 1990s. I feel what he said about the difference in pay and responsibilities then. I was actually able to support myself in a 1 bedroom apartment then in San Diego making $5 an hour. It was tight and I didn't have any luxuries, but it was possible. You can't do that now.
You mention how crazy the shoplifting under $950 is in California, your own state of Colorado has an even higher threshold of over double that. Shoplifting under $2,000 is not a felony in Colorado.
I got written up for falling asleep on my feet on a graveyard shift once. Was literally just stretching my neck in an empty area, and am a major insomniac who can barely sleep in a bed, let alone standing.
Best buy employees are some of the worst people I've met in recent years
As a formal gamestop key holder i can agree with him. Pay was horrible for what they had you do. Along with pre orders and signing people up for the membership card. And pushing the credit cards when they first introduced it. You would also be screamed at for a cancelation of a pre-order
I was a keyholder at gamestop back when the PS4 launched and those fools had us in store until 2:30am on Christmas eve and the day after Christmas putting up sales signage. We couldn’t finish because the signage packs they sent were missing pieces and it took forever for the GM to be willing to let us leave
Omg, i work in retail in Biltema in Denmark, and yes we have issues, but like Americas retail sounds like actual hell. I am quite satisfied with my job, good pay, great benefits, ok management. The whole shoplifter thing is insane. Like shoplifting stealing etc is a crime. Small theft slap on the wrist and banned from the store is fine but if you are a repeat offender you deserve jail time or a fine.
Worked many years at Timmies and definitely was in charge of lock up and all that good stuff. Minimum wage, which in Canada is dependent on province. These days, min wage is 17.20, but back in the day was as low as 8 or 9 bucks. Min wage keeps rising to meet pricing issues with living, but in the end, it never feels enough. Supervisors get a bit more. Managers much more. It just doesn't feel worth it at the end of the day with customer issues or management problems.
Worked for Gamestop, and Walmart
People have no idea how bad retail is until they've been in the shoes of the clerks/management that have to deal with everything.
I worked for gamestop as a basic advisor, the pay was terrible. If you weren't a store manager the pay was garbage.
Walmart was the first retail job I learned that their management was in reverse. The higher you go up the more garbage you're forced to do. Watching the store manager running around the store like a mouse screaming at his departments falling apart at a super store.. yeh I can understand the stress (but they're also making +400k a year.)
And GameStop in SC doesn't even pay you enough to keep coming to work, 11 an hour and only 15 hrs a week. You'll spend your whole check on gas
Worked at gamestop back in 2010 for like a year when i was in highschool. On the night we had to prepare for a big release (think it was arkham city) the manager and employees were taking turns sleeping on the floor. No place to sit, and the pay wasnt great was anyone over 21. Managers were also on a rotating door for plummetting sales. Only people i can imagine still working there are those who love video games to their core and the vultures who take adavantage of them to milk an already dead animal.
Worked at Best Buy for 10 years starting as car audio sales moving all the way up to management and design work. The annual raises have always been a joke, but it used to be that there was always a growth path to more compensation via promotion. (Assuming you were full time). The company has been in a bad way since the previous CEO left. The new regime prioritizes inexpensive labor via young people who have an interest in tech, but do not train them anymore. They expect hourly employees to sell like commission based sales people without the additional compensation opportunities. Their most recent restructure effectively eliminated all of their tenured sales staff that actually knew how to sell complex products, now they’re trying to get by with less expensive employees and shifting almost entirely to a vendor paid business model.
Hey Luke. I worked at Game Crazy (like game stop) Ultimate Electronics, and Paul’s TV. In Colorado. We would probably be friends IRL. Retail is hard on you mentally, mostly because people took Customers always right and use that to cudgel every employee into what they want. Entitled people are RAMPANT in this world.
Dude, this video gave me flashbacks. I was a PT Key-holder who got paid TOP DOLLAR for my position, since I was leading state-wide for up-selling a handful of times. My Store Leader even begged the District Manager for me to get paid more.
I was making $12.48. For running and closing a store by myself. For unpacking shipments, making shipments, running inventory, balancing the register, etc., etc. On top of that, I have a disability that causes me to get strong dizzy spells, and I was still not allowed to sit. So what'd we do when there was no one in the store? We sat on the floor.
I remember not getting lunch breaks or anything, so employees would just eat on the clock. I had to work Thanksgiving night and Black Friday and Christmas Eve. Not even Walmart was open on Thanksgiving or Christmas Eve. When my Store Leader quit, the assistant Store Leader applied and got turned down for some guy who had previously managed at an Aldi. Apparently outside promotions happen like mad.
Don't even get me started on getting called slurs or hit on by goons while working. It was during semi-lockdown and our state mandated masks. Full-grown men and women would full-on tantrum about it, as if it was a mandate I put in place.
Insane. As a former General Manager for a bank and retail stores, this is definitely what retail employees and managers go through.
Depends on the manager, i have maybe 2 that are good and helpful, the rest walk around oing nothing and sit in their office for hours and hours
This is every retail job. Piss poor managers, low pay, and the expectation of working harder than you’re getting paid. I used to work at Target and I quit after a year.
hmm... probably due to different in living cost.
i work at 7-11 in Thailand, hourly wage is about 2 dollar.
but it's enough to pay every bill and have 20% saving every month.
I worked at funcoland here in NYC during 2002, seasonal. Fast forward and Its not a gamestop and my employee numbers are still there. I worked begrudgingly at gamestop because I lost a great job due to downsizing. 16.50 an hour as a key holder. and if you don't get pro. Memberships, warrenties or any other stupid metric, it's grounds for termination. They sell consoles, but didn't have the bags to put them in. So here in Brooklyn, we were giving ps5s straight up, no covers or anything.
Never worked at a "tech" store, but I did work at shopko (Before they got sued into bankruptcy). There was a yearly wage increase... for one employee a year per store... of 10 cents. Management was instructed to cut hours short for all full time employees so that they would be part time during holidays so they wouldn't have to be paid double time during holidays (in my state full time employees get double time and part time get time and a half (you can probably see why they got sued into oblivion for wage theft))
I was a assistant manager at a clothing store and I said if the tasks are all done and there are no customers, feel free to play on their phone.I had zero issues with productivity and customer service (except with one person but they ended up being a drug addict and would steal)
The other day I went to go shop at gamestop for my daughter to get her Mario party jamboree, and it's been sunch a long time I shopped there that I was bombarded with "do you want to pre order this, or that, do you want the membership " I remember they did this 10 years ago as well when I shopped for myself, but I haven't stepped foot in there for so long and made me remember why I got my games from target, or any game for my daughter for her switch. It was an awful experience checking out. The whole transaction could have been done in seconds, instead, it lasted 2 minutes of saying no, and the worker kept trying to get me to buy extra add-ons and protections, etc. I nearly left until they ended all the questions.
At my job, we can't even accuse someone of theft or else it's an instant termination on the spot. All we can do is observe and report it to AP.
Use to work as AP at Best Buy too in Texas. Here we're allowed to press charges and call the authorities. Its crazy how other states don't enforce that law. At that point, what's the point of even having an AP is they cannot do anything. It just defeats the purpose of the job and keeping the store's shrink number for going crazy.
Dunno, my only experience with retail was for Dollar General more than 10 years ago when I was getting my degree. They only paid $12 for key holders who were "shift supervisors" that closed out the store and did the counts and dropped the deposits at the bank. So, I imagine its at a similar level of cheap skate?
I worked in retail for 4 years and now that I'm out I've never been happier.
I worked at GameStop for a few months and it was horrible. I had a few glimmer of nice moments where I was living the dream of talking to gamers and providing enthusiastic recommendations to newer players or moms trying to buy for their kids. The rest though was me running a pawn shop in a rough area so all the tweakers coming through with weed dustbunnies caked into their consoles trying to liquidate all assets to make rent. It was soul crushing. I couldn’t be happier not doing that job anymore
As a former retail employee, the worst part of retail is that you learn almost nothing.
Young man today.... go into the trades and learn something. That skill will both make you a ton of money, and save you thousands as you DIY needed projects in those areas over the years.
I used to work back in the EB game days and gamestop had just purchased them. I really do agree that young people do get exited to work for them and that is where the big retailers take advantage.
Why it’s so bad is because management gives you rules follow but then turn around and break those rules for irate customers.
I worked in retail for 5 years, huge supermarket in the UK. One of the most rewarding jobs I've had, managed to get fit at the same time as I was constantly on my feet dragging, lifting and carrying things around. Sucks the pay was poor.
I went to school for animation and visual fx. I heard this is the same mindset lucasfilm had because they knew every dummy just wanted to work there
I worked at GameStop in NY for 4 years. I was a keyholder and made $13 an hour. Did bank drops, run the safe and open the store. 13 dollars
Luke I work for best buy for 6 year and what you had experienced with best buy year is the same now. They gave me an ultimatum either I never have a bad ever again or you have to go. I learned everything there was to do on the sales floor and I even worked when the truck came for inventory every week staying well past midnight some nights. An at this point I do everything I can to avoid best buy because it's just a bad environment
To add to the low pay, you'll almost always be working by yourself. Apparently it's against rules to have more than 2 people working and because of the limited hours we're allowed to work you'll be working solo most days
Most people work at GameStop for the shrink wrap machine. Great for personal returns. One guy would buy new PC games from Walmart stores, take out the disk and use the shrink wrap machine to get a full refund.
As someone that used to work retail as a manager. Find a career, get out of this shit.
A dude that I knew from school worked at Gamestop. He said that they stored their inventory in the bathroom. And one day the bathroom flooded and ruined lots of merchandise
My local gamestop dont’t even sell games anymore….. only funko pops ,toys and crap ! How can they survive ?
If I had to choose between working retail again or being homeless, it would be a TOUGH choice. I lowkey have PTSD from working at Best Buy and Starbucks.
I work retail. I'm a manager. The particular company I work for means that even as a manager, we do the same work the regular associates do. So there's a clear level of understanding when an employee has an issue. We know what the work entails, and we do it every day alongside them. It's how it should be. Only extra stuff as a manager that I do is all the backend inventory management, ordering, creating schedules, etc.
As a former barista at Starbucks their key holders at least where I’m from only make about 17-18 an hr
I worked in Best Buy Mobile in my last stint. I was the ATT rep. Same setup as you had with Sony. I had Verizon and also sold so much Sprint. Basically everything besides Att 🤣
I worked at Academy Sports & Outdoors in 2014 and they wouldn't let me sit. EVER. My back was FRIED after like a week. I quit.
When I was 19 or 20 I worked F/T in restaurant work making pretty good money for what it was and decided to pick up a P/T gig at GameStop for a day or two a week thinking I would get a discount. I got my first paycheck, it was the smallest paycheck I have ever gotten in my life.
As a person who is center-left typically, the shop lifting laws are freaking ridiculous. If it isn’t yours you don’t have a right to it! That guy had a brilliant idea to make everything $1000 and discount it down, it was probably a lot of work but 100% worth it.
I was a Sprint VPL years back, I was the number 1 employee in the nation for 8/12 months for my role. When my yearly review came due I got a 0.42 cent raise. I told Sprint that was all I was raised to and they gave me a job with cooperate. 😂 Retail is shit.
I worked at gamestop for a few months straight out of high school in 2009. One of the worst jobs I ever had. My manager was terrible. Then I went to Sam goody and spent a long time there until we closed in 2017. That was a fun job.
So I worked at gamestop while going to school after the Army. Specifically in Colorado. I didn't need the money, just idol hands kind of thing. I was good at the job like very good. I lead the district in tracked numbers for every single month I was there. Was there for 18 months. Got promoted to assistant manager pretty fast, like 3 months. My biggest beef was never giving raises. I made a dollar more on post than off post people because of the rules on post but for leading the district for so long, you think I could get idk a quarter an hour raise. My district manager also tried claiming she didn't handle raises. Like we ALL know you are lying. HR even said you were.
Then there was the encouraged work while off the clock mentality. Like they were pulling me to go to other stores often, like am hour away to help with their issues but I wouldn't get paid for my time.
Plus stupid stuff like no sitting, we had higher ups come in a few times and I was caught sitting, I just told them I am a disabled vet (I am) that has some health issues and needed to sit. They were like ok, "thank you for your service" and moved on. My district manager and other managers that were there faces looked like I just diffused a nuke. Like what is this culture that a person sitting for 15 minutes is like abandoning your post. After wards I guess the the higher up asked my DM if I was lying or not. Like get tf out of here.
What else? Hmm they also just fired that DM, she was apparently making too much, so they went to the 1 DM for every 2 districts route. That will backfire.
One downside was also customers. On post was the dependas(dependents of soldiers). The most entitled and crazy people. Another thing that threw me off, especially as a veteran, was young soldiers. Some of them are awful, luckily I didn't care if I got fired, so I would call people out.
Now that I've seen the whole video. Time for some devils advocate. Most employees are f'ing morons and lazy. Like my time in the Army, most soldiers are some of the dumbest mfers. So hearing he wasn't doing a lot is usually true. I went to a store to help train people and organize. They averaged 2 customers an hour (they just shut it down). They were caught off guard when I told them you are expected to organize, restock and cleanup during your shift if nothing is going on. For comparison, I lead the district in all percentages, which is harder the ammount of customers you get an hour, we probably averaged about 45 an hour. On top of that I did everything else. That's why I quit but for a store to average 5 percent of the customers and not be organized threw me off. Also, I have a feeling this guy is one of those workers. He has time to shoot a video while at work lol at the store I was at, we NEVER had that kind of time. He's probably what they say, lazy.
Funny this is uploaded right after I found out the GameStop in my hometown closed up recently.
I worked at a Petco in 2006-2008ish as a retail manager and the “reptile specialist 50cent raise). It wasn’t the worst job I’ve had but you literally did not have enough time and or employees to do proper animal care for every animal. You would have to rush through it all in the am and try and do spot cleans as you could.
Edit: we were lucky and had a pretty good crew though, if we had a few bad employees it could have been much worse.
As a retail worker who works in a Ron Jon Surf Shop I can say from what I have seen retail sucks. Ron Jon is honestly not bad due to decent pay, lots of benefits, and kind management. But I’m lucky as hell. Never work it if you can avoid it.
My coworker at Best Buy was fired for defending a cashier who was getting robbed…
Worked at GameStop from 07 to 2015. It was for High School and College but I enjoyed the Midnight Premieres that I worked, but hated the other crap
This is so goofy, im in my 40s and grew up , up and down the east coast, and there were always limits on theft of whats a felony or misdemeanor.... bffr, if something that cost $5 was a felony, do you not understand how even MORE screwed up the justice system would be???
I worked at Best Buy in high school and the amount of people that were fired because of made up things like "Shelf 2A was a little dusty" was insane. It's because we aren't on commission so you can't be fired for low sales, so they would legally have to make up something else to justify it.
I don’t recall buying anything from GameStop in like… 3 years. I remembered it was just to purchase a new Xbox controller for $35. Since then I just bought my games digitally and ordered my gaming & tech accessories through Amazon or Micro Center
I worked at a Sally's for 5 years, and was an assistant store manager and only made 10$ an hour working nearly 60-80 hours a week... Retail is complete Hell and the customers are absolute trash.
As someone who took on part-time work for Geeksquad while working towards his license in his "preferred profession," I can say retail is dog water. Pay is terrible, coworkers aren't the brightest or motivated, and being a salesman here is the bottom of the bottom. Fun experience, but terrible job. Lol
I did understand Televisions and gaming though. Outside of that, NO EXPERIENCE. 😅😅😅
I've worked at best buy for 5 years and my pay has only fone from $15 to 19.50. I could be working at my local McDonald's and be making more than at a company where i handle ~$10k worth of merchandise every day
Been in retail for 5+ years for Target, working anywhere and everywhere.. Currently been in Security/AP and as much as I really enjoy it, man...we deal with some of the most peachy people
Its so stupid because especially these days where you can just order everything online, the cool emplyees are often the only reason to go to a physical store. So guys who really know their stuff, are in to the hobby themselves and are just having a good time because they work in a place they like, make all the difference. And these are the guys that are an obvious asset to the company so they should be treated well.
I work retail and just got moved into the back tech areas.
The amount of people who have no clue what they are looking for baffles me.
Don't even get me started on people wanting to price match. We no longer price match Best Buy and this dude threw a man fit because he couldnt get $20 dollars off. Like bro...go to best buy