CATHAY PACIFIC A350 PREMIUM ECONOMY: Improvement Needed ⚠️
ฝัง
- เผยแพร่เมื่อ 29 มิ.ย. 2024
- G’day, my name is Jayden, welcome back to my channel! This was my 14th flight in 2023; in late January, I flew Cathay Pacific’s Airbus A350-1000 in premium economy class from Hong Kong to Melbourne. I used my Qantas Gold (Oneworld Sapphire) status for perks such as priority check-in and lounge access. Enjoy the video & thank you so much for watching!
Cathay A350-1000 economy class trip report: • CATHAY PACIFIC A350-10...
Cathay A350-1000 business class trip report: • CATHAY PACIFIC Brillia...
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What you'll see in this video:
00:00 Intro & check-in
00:52 Cathay Pacific The Wing First Class Lounge
04:15 Boarding CX163
05:07 Onboard & seat 32A
06:39 Menu
06:52 Passenger announcement (PA)
07:58 taxi & takeoff
09:52 Inflight entertainment
10:24 Inflight service
12:27 Lavatory tour
12:59 Turndown service
14:15 Second meal
15:37 PA
16:02 Conclusion
19:45 Hong Kong vlog
Future flight reviews include:
- Air Canada B737 MAX 8 Calgary to Vancouver (economy class)
- All Nippon Airways B787-9 Singapore to Tokyo NRT (economy class)
- Cathay Pacific B777-300ER Melbourne to Hong Kong (economy class)
- Delta ERJ175 Seattle to Vancouver (first class)
- Emirates B777-300ER Singapore to Melbourne (economy class)
- Qantas A330-200 Perth to Singapore (economy class)
- Scoot A320-200 Penang to Singapore (economy class)
- United B787-9 San Francisco to Singapore (economy class)
- Vietnam Airlines A350-900 Ho Chi Minh City to Sydney (economy class)
- WestJet B737-700 Vancouver to Calgary (economy class)
… and more!
Want to support my channel directly? Visit my PayPal.Me for commission-free payment: paypal.me/oneworldflyer
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For business enquiry, email jaydenwong0116@gmail.com
As always, see you again on Thursday!
Jayden
#cathaypacific #premiumeconomyclass #tripreport
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You're like the only TH-camr who actually reviewed this seat class properly. Thank you lmfao. Out of 5 videos, no one did it correct but you.
Ahaha My pleasure! Thanks for watching!
Considering your flight originated in Hong Kong it is disappointing that the catering was so inadequate. I could understand lack of meal options if you were far back but not Row 2.
Right now Im inlove with ur vids❤ some of the previous videos I missed I watched it. And I did subscribe and share your vids to my friends😊
I loved how you concluded ❤
Hi Jayden, great quality video as always. Fingers crossed CX could improve in the future. SQ flight I just had was OK but slight declined on quality compared to pre Covid when I took it last time. Not sure if you would like to do a Xiamen Airline next time when you go to Mainland. I personally think it is a great airline for a travel from my wife’s hometown to Melbourne.
Great as always.
Hi Jayden, as usual, nice video, your the man❤️so nice you and your mom seems like BEST FRIENDS ❤️❤️
‘First things first…” 5:29
Thanks for all your great reports. Cathay lounge and flights are great as usual. 🎉
haha the AA in me. Thanks Kevin!
Thank you for an excellent trip report, Jayden! 👍 And I enjoyed your Hong Kong vlog especially the part about your family's ancestral home. That was very interesting.
thanks for watching Joshua!! My family members live all across the world but we all ‘started’ from the pink house haha. And we have a gather there from time to time :)
Great video, Jayden! I really want to get back to HKG and try out the cabanas! I miss the lounges there so much. I was surprised they kept running out of a food option after the first row. As someone who doesn't like seafood, I wouldn't have been happy to pay to sit in PE and not have a non-seafood option to eat the whole flight. Glad to hear the service is great as usual. Congratulations to your mom on her new house!
I've been sooooo busy with moving, storage and sometimes feel I'm swimming in molasses . 😂😂
This was great to take a YT break and see a Jayden Wong trip report.
I must say, the Cabana was great!!!
Thank you.
Hi Jayden thank you for the video the meals looked really good but it was a shame they run out of food and drink. Have a great day.Loved the video around Hong Kong.
The flight report was excellent, as yours always are! I loved the vlog. Hong Kong is a magnificent city! Thank you for the video! Have an amazing weekend!
thanks Daniel! Glad you enjoyed this video!
Yo, cool , One world flyer , i m glad that you are back !! !
Always love your reports Jayden. Cathay Pacific is one of my favorite airlines. What would a report be without making sure there is a coat hook. Hong Kong is such a vibrant and interesting city. Thanks for the little tour and an insight to your family 🙂
thanks for watching!! Glad you enjoyed this video :)
Nice job on the video. Yup Jayden, it's good to give Cathay Pacific a wake-up call.
Food looks yummy, thanks Jaden.
thanks for watching!! :)
Glad Cathay have improved the presentation of premium economy meals - they used to be served with economy-style containers
Great Video Jayden! Got to fly with CX in economy the past week for 4 legs and all of the landing was extremely hard!!! They are also seriously understaffed in economy, one of the meal service started when the seat belt sign was off and I took a 20 minutes wink and they were still serving 3 rows before mine ( was sitting in the middle of the economy section). Hopefully we can see more improvements in the future😊
it should be only happened in A350. The middle landing gear will be super noisy once it touchdown
I just flew CX from SFO to HK to SIN, all landings were super smooth.
Amazing clip. You are lucky to be able to get into the Cabanas. I tried a few times but they're always full. You are right about CX being understaffed. The SP has been removed from Jcl and asked to serve in Ycl! Despite the shortcomings highlighted, CX remains one of the best airlines in the world. 😊👍🥂
Wow! That airport lounge bathroom is great! 😂 it’s basically almost like a posh spa center ❤
Nice video 📸
It's hard to believe they ran out of meal choices both times for you.
Glad you took it well.
This coming from a world class airline.
I don't know about CP, it seems management needs to tighten their screws more.
For this newer version of premium economy seat, if you remove the first row of this section you will have more leg space (you might want to say foot space 😂). Great trip report as well as the lounge review.
Love that you show the ppl some shots of beautiful HK
thanks Jonas!
I will be doing CX LHR-HKG-LHR in a couple of weeks time. Out on the B777-300ER and return on A350-1000 both in PE. Watched your other previous CX PE videos on both aircraft for comparison and expectations. Have reserved 32A on the A350 too.
Awesome video. Loved the HKG vlog...I miss HKG
thanks for watching! :)
Love this route Im from Melbourne and would fly this every year
Good Morning from Germany 🇩🇪. Always a pleasure to see ur smiling face and hear ur really nice Voice. Perfect Explain!👍👏👍. Stay Safe and HEALTHY 🙏💛💛💛💛🙏🍾😉😄
hello from Vancouver Canada! Thank you so much Ruediger ;)
I said mandarin to the cerw and then no coffee for me. That's the sweet memory Cathy Pacific gave me.
Another very good video Jayden, well done. Although you crop the best parts! 🙂 Very disappointing about the food and water shortages, especially in a Premium Cabin in a full service airline. I do not think Australia will ever get rid of the Arrival Card, or maybe hopefully replace with an electronic version like Singapore and now Malaysia for eGate access.
I hope they don’t do electronic version, I always forget😂
@@JaydenWong I hope they don't as well. As a 70 year old fart , I hate technology. 0nly use paper , pen & cash , OK & this tablet . Love Hong Kong 🇭🇰
We flew 16 hours non-stop on United from Brisbane to Dallas several years ago - the food portions you were served is what we received with 1 cupcake as a snack between meals. 2 mains and a cupcake for 16 hours was torture and MANY passengers were asking the staff for more snacks or food...there just wasn't any.
I am flying Cathy from Sydney to HK next monday, thats my first cathy flight in 3 years. looking forward to it
Hi Jayden.
At least you had a decent seat, and helpful crew. The lounge looks pretty swanky and fancy too.
I would have been annoyed too with the food situation too
Yay! Daytime flight from SE Asia to east coast Australia! 20:50 I’m very wary of the mini buses after being in an accident in Kowloon Tong in one.
Great video - thank you! i'd be disappointed about the food shortages too - but overall looked a decent offering
thanks for watching!!
Melbourne to Hong Kong with the A350-1000 is really pretty :)
will be flying hkg-syd on cx this month as well so curious to see if the food situation would improve by then!
do let us know if you can!! i’d be curious to know :)
Hppe to see u on the inaugural flight DXB to DPS on June 1. Airbus A380. Good job Jayden
I’ll be in Sydney unfortunately, but thanks :)
Maybe u can arrange. First official A380 into Indonesia....
Hi Jayden, thanks for your great video on PEY of Cathay, Cathay has not yet reopened all HKG lounges . One is still missing from the list i.e. The Bridge.
The Bridge is permanently closed so for whatever they have, it's all reopened. SFO is the last one
22:10 Tai Kwun! I've visited there before
Cathay Pacific Is Another Airlin Ees I Havent Flown With Yet.I Have Experience Premium Economy With KLM-AirFrance-Delta And Virgin Alantic And I Like The Product.Great Trip Report
give them a go soon! they are really excellent :)
Wow Jayden, that is an eye watering fare! One third of the distance from UK to Philippines (my usual journey) at twice the (economy) price.
yep HK’ers are travelling like there’s no tomorrow!!
I love Cathay, but as someone who can't eat seafood that would have ticked me off substantially, particularly if I'm paying premium economy prices!
The couple across the aisle opted for the food from economy but they didn’t want/can’t have seafood. very disappointing indeed
Very entertaining video Jayden. I would have struggled with the meals there as I have a seafood allergy. I no longer declare it when booking as the three times I have done so, on different airlines, they all assumed I was vegetarian but I am a meataholic! I traveled on Cathay economy in January between LHR and MNL but their service was way short of that I have experienced on SIA; in fact the cabin staff disappeared between meal services. Boarding was chaotic as they did not use boarding groups so passengers sitting nearer the front were blocking the aisles to those sitting in the rear seats Very disappointing so I will look for alternatives before using CX again.
thanks for watching Steve, interesting observation about boarding, Cathay, Qantas, and in fact, many Oneworld carriers adopt only the cabin class/status boarding procedures. Rest of economy board together so it can get chaotic.
Great video! How did you find the headrest? I'm deliberating whether I need to bring my own travel neck pillow :) thanks!
it was fine, but yes much better with your own pillow 100%
I usually fly business, but tried premium economy JFK to HKG(15 hrs) It was a great flight. I arrived rested and comfortable.
I'm glad! not an easy flight to do
They should've rotated the meal served by starting from the rear for the 2nd meal. Suppose to ensure everyone gets their fair share. Great video, love CX. The arrival announcement reminded me of my MNL-MEL flight! 😅😂
We used to have those ancestral homes in Singapore as well. But they're so rare these days.
totally. I am surprised they didn’t do it. Yeah very rare in HK too but you will find them in Yuen Long and other parts of New Territories still :)
yes as a foodie, i always get annoyed when they ran out of the choice of meal i want when they reach to my row, i know it's not a big deal and i will never bother complain about it to them, but it's just so unfair especially in this situation they do two meal services from the front without rotation.
I had a similar experience from my flight CX161 HKG>SYD last week, I wanted a top up of sparkling wine and was told they only had two bottles and got used up for welcome drinks 😅 slow meal service and running out of options seems to be a consistent theme in premium.
those meals looked amazing, but shame they ran out of the most popular meals. i love watching your vlogs of the country you hve either just left or just arrived in
thanks Den! More to come :) currently on Malaysia filming :)
I miss flying with cathay so much
ADL HKG restarts soon 😍
I must say Cathay looked very good and very comfortable, despite the meals running out so quickly. Hopefully CX will pay attention. Thanks for sharing and for adding some footage around your home, can't wait to plan a trip to visit HK! 😀
thanks Nacho! I can't wait to go back next week !! :)
Those meals are huge. The snack at the end of the flight is bigger than most european carrier's main dinner service for a trans-Atlantic flight.
Thank you for the review. Still have not decided for my autumn flight CDG-Manila: Cathay or EVA or Singapore in premium eco. Or just in economy with Kuwait or Saudi.
Not with Emirates or Etihad because of the 3-4-3 in eco
Running out of options of a meal is unlucky. However, if both meals are out of options, it really turns the mood off. Understand they would only provide limited "extra" meals, they still could make it better. For example, for those running out of options in the 1st meal, crew should ask which option they prefer for second meal as a kind of comfort or compensation.
On the other hand, you are lucky to fly PEY w/ A350, if it comes with old 777-300ER just as your review 3 years ago............ :)
Excellent mate.. Asian Food Standard.. Lovely.. Tullamarine I miss You..
thanks for watching!! Hahha going to Tullmarine in a few days time
And you just found time to upload Jayden? Is the food selection the same or different from extra short haul, short haul and long haul?
Nice video! Do they still offer cup noodles in between meal service on their long haul/ultra long haul flight?
I asked a crew for you. They don’t on aussie flights. still do on longer flights :)
Hello coat hook lovers! I'm here with this week's coat hook report!
2:08 COAT HOOK used STEALTH and it was super effective! That hanger seems to have tricked Jayden into not noticing he was in fact facing a coat hook.
2:40 shows Cathay is very considerate and offers a coat hook in close proximity to an automatic flushing toilet (spooky!)
5:27 is a godlike seat for it has been blessed with the glory of a coat hook. Who needs business class when you have coat hook?
12:53 is the final coat hook of the video. So very beautiful.
Thank you! I now look forward to your coat hook report! 😊
Its not that funny anymore…🤨
@@B737900ER coat hooks aren't for everyone and that's okay
I just love Cathay Pacific. Such a pity they will not be coming back to Adelaide for at least another year.
they are coming back this November!! Wait for the official announcement :)
@@JaydenWong That's great news Jayden, I do prefer Cathay 😊😊
Hi Jayden Nice Vit I particularly like the toilet seat cover you cannot be too careful when using public lavs
It’s good that on a plane they almost have sheets for the toilet seat :)
great video. thx for sharing. i am flying to hk soon in the same class. u have been given with hot towel and welcome champagne. how about an amenity kit?
13:29 is the amenity kit, they do provide it :)
thx@@JaydenWong
Thanks for the review, what are you thoughts on row 30 seats D-G for someone who is 190cm, will there be enough legroom to have the legs straight out? thanks in advance!
Judging from the photos I see online, there is a lot of room but not if you are looking at 180 degrees straight out. Probably still better than the rows behind anyways as once the seat in front of you recline you have little space to move around especially if you have the legrest out :)
Hey Jayden your so adorable how you brush your teeth so therefore I wish we were brothers cuz your adorable and hilarious so!.
Judging by the onboard catering CX continues to view Australia as long-haul unlike SQ who considers Australia as "regional."
totally! Only thing Aussie flights don’t have is cup noodles. Thanks Alex!
Jayden, CP doesn't offer "Book the Cook" for PE and Economy passengers? Doing that could solve the running-out-of-food choice options. Nice video, as usual.
No they don’t. It’s a Singapore Airlines thing haha. Never did in fact, but rumours are that they are introducing it soon.
Hey there, Jayden, great video as always. What’s your favorite airplane now?❤✈️
Definitely the A380! For narrow body a220 :)
Hi Jayden, I wonder if you have ever explored the snack bars on flights? 😊
I usually do if they have it onboard! Recently on Qantas A380 :)
flying in the summer the countdown is going by so slow
CX was always so great transpacific. Adequate for sure but if an airline meds a new Livery, it CX.
thanks for watching Patrick :)
Question: Those bloody arrival cards. Why is it not possible to just have them all, for all countries, somewhere on the internet so people can download, print and fill them in at leisure in their homes, before departure?
.
Is bulkhead seat in first row the best in your opinion?
Yay Cathay Pacific cabana is re-opened but the crowd ...super busy hmmmm
Jayden it is only champagne if it comes from the champagne region of France ! Otherwise it is sparkling wine young man
Gwei-lo is made from Gwei_los 😂😂😂😂😊
You would’ve thought that they would have started from the back for the second meal, so those people got a meal choice.
totally!
If they run out of your choice on the first meal run they should go back to front on the second service. I don't eat seafood so it would have been a poor show for me.
Worked for CX 30+ years ago and worked on a project where running out of meal choices was a problem identified back then….and it’s still happening. Seems they just can’t get their market profile correctly.
What a shame…
Cathay, you better have your house in order when i fly with you guys in July
i would say its quite impressive compared to SIA premium economy
I think the meal "problem" is really no issue and something that happens quite frequently in all classes on all airlines. Overall this flight looked great.
10:45 Gwei lo means ghost chap. 14:53 The brocolli wasn't fresh.
Jayden! Just wondering, how long does it take for your points and status credits to get into your Qantas FF account? I’m flying cathay from Perth to Hong Kong in dec!
it’s always different for me. I feel like perhaps it’s once or twice per month Qantas add points to your account from your CX/partner airlines flights. For me it’s usually 1-2 weeks
@@JaydenWong thank you! Looking forward to flying cathay again!
Do youusually record videos in one take? btw, do you scan for hidden cameras in oversea hotels?
Usually yes. For intro maybe 2-3 because I say something wrong haha
I’ll be flying to Bali in June, can you fly there ❤
OMG stop swirling your sparkling wine! 😂
It releases the BUBBLES 😅
My truth experience from CX. Happened on cx flight from Hk to sfo on 12/30/2022.I don’t know how can you used the business class facilities, which I know premium economy class passsenger are not allow to use this facilities you mention. Also, the boarding experience is the worst I ever had, sitting in the boarding area, and 10 minutes before boarding, every one got kick out of the area, and need from lines again, but without correct instructions, while every one lining up for several lines for 10 minutes, some one came over and said this line is for business only, passengers not business class need to go to the back of the other lines, after the business class all boarded, another man came over to a line and this is for economy premium only, that line’s passengers had to moved again. Those people at the front of the queue were almost on fire by there temper, can the Cx had better arrangement .?at least put up a sign for each line ahead of time, instead of just call out at the boarding time. I will not take any CX flight anymore. Even thought I am a Hk residence.
Great video once again!!!!!! What was the date of this flight??
Late January
Thats odd that the lavatory has a ashtray in it.
What is this starting music?
The downside with PE is that once the passenger in front of you, reclines his seat. You are pretty much just as cramped as in Economy. Wish they could find a way to have the seats recline without taking backward space
Yeah so there really needs to be more spacing between rows. It sometimes feel more cramped than economy
I am transiting through JFK - HKG - BKK early next month. I am emerald in onewold and I have a premium economy ticket. Will I be able to get to the Wing Lounge.
yep absolutely! Also the Pier First lounge near gate 63. IMO The Wing is best for the Cabana and The Pier is best for the Ala carte menu and they have day rooms.
When is the new vid pls ?
One thing I don’t understand is why airlines insist on serving seafood! 🙅🏼♂️😷
Why so many Hong Kong flights this year?
I never picked you as a beer drinker, thought you were more refined with cocktails and wine lol!! That is ridiculous how they ran out of food so quickly, you would expect maybe half get one thing and the rest the other.
Random question: Why are people in hong kong always grumpy???
Top Notch Review! As Always.
Agreed. Cathay Pacific need improvements!. Business class on Malaysia and Singapore A350 is better than Cathay! Seats feel a bit like office chairs and what Tiger Airways Australia seats were like.
When I flew them in 2019 in business class, the flight crew informed us that the screen was not working in some seats nor the USB Port and I was given a seat where it didn't work. They should implement an android/ Iphone app like Virgin Australia has for inflight entertainment
Yes they do not keep enough stock of all meal options and there is no prebook meal option on some flights. this is a problem across all their flights in premium economy, business class and first class
In 2019, when I flew them and there was a bad typhoon in Hong Kong and we were diverted to Taipei Taiwan. The flight crew never informed us until we landed in Taipei. Then they would not rebook us on another flight to Hong Kong and for our onward flight from Hong Kong with them. they gave us a phone number to contact Cathay call centre. Cathay call centre said that we could only be confirmed for rebook for 3 weeks later and put us on the standby list to see if anything earlier came up. so we ended up booking on our own with another airline to get us out of Taipei. made many requests with Cathay for compensation, but never got any as they kept arguing that typhoon delays are not covered for compensation under Hong Kong Airport laws. I have seen many reviews of this problem people have faced flying with Cathay.
I would love to see you doing a review of the Milk run rex flight that runs through various rural towns throughout Queensland. Also I'd love to see you do a collab one day with youtube famous aviation blogger's Sam Chui and Noel Phillips
wow that’s terrible manage for your experience back in 2019. So sorry to hear!
Thanks for watching and maybe one day I’ll do the milk run haha
I mean at least you got to do this not many people can experience this
you are not wrong
But I hope you understand the point I am making as a reviewer. I shalln’t say this is ok but I gotta be realistic and speak the truth and show flaws if there are any
@@JaydenWong I guess you are correct
Pretty impressive with just Iphone camera.
What is it with you and cook hooks😀. It quit funny
haha that's it really, people find it funny 🤣
Used to be a good airline, the service had deteriorated significantly last few years... while ticket price far higher than many other full service airline on same route..
Does anybody know if we have only one hour plus transit time in HK if that will be enuff for a CP connecting flight to Taipei ?
If somebody has experienced this, would appreciate your advice whether to proceed.....
never done a short connection before but 99% of the time a cathay staff would escort you anyways. I had it even for a 7 hour transit
worst case scenario, the next taipei flight is 30 mins away haha
@@JaydenWong That's great to know. Thanks 👍
CX needs to improve on their Premium economy catering for flights less than 16-17hrs HKG Central & Eastern Time Zone USA and Canada routes which are EWR/JFK BOS IAD YYZ & ORD which should get better food than this HKG-MEL flight 9hrs and if demand was there HKG-MNL. Not sure if you still get metal utensils on CX Economy Class? On PR it's Wood utensils since my Mum and my brother did MNL-JFK
Actually Cathay never used metal utensils in economy til recently :)
@JaydenWong thank you for telling me about this let me guess around November 2022 that was when my Mum did JFK-HKG-PER🇦🇺