Here's where you can download the CEO Dashboard template I referenced in the video: scalable.co/tools/ceo-dashboard/ And if you want our help building out your company's scorecards and operating system, you can get details about that service, here: scalable.co/sos-free-training/
"make it manual" is 100% underrated. i could personally automate all of the processes that i have intentionally set as manual, but i have found that if i don't touch something, i tend to ignore it. manually touching the data is really important to having it actually enter my brain.
First of all you are such a star. Second of all, I am so glad to see my mentor's comment saying banger meaning I am in the right direction or I am catching up. Third I am going to watch everything in this playlist since the first two videos are the absolute best thing I ever saw on TH-cam. The last thing is, I am going to buy that value template. God bless you
@@rsenterprises3765 How so? Because the data entry is manual? If so, I have bad news for you. Between faulty setup, connections breaking, and connection/API changes, there's just as much human error in so-called automated solutions. The difference is, these human errors are easier to catch and your team gains insights along the way. I hope you give it a try. :)
Thank you Ryan for NOT talking about automation, AI etc etc. I have rarely completely agreed with anyone on how to do this but you are absolutely bang on (UK expression). I consult with healthcare businesses that are often failing and the first thing I do is pick simple but important numbers and track them weekly, it’s completely transformative. Looking forward to watching more.
Thanks for the kind words. And yes, I agree that automation and AI are a bit oversold. My mantra is "prove THEN automate," and the "proving" part is always more manual and "unscalable" than people want it to be.
Totally agree with the MANUAL entry. There are so many business leaders that think real-time synchronized data feeds are the answer but most of the team doesn't know what the numbers mean and they don't know how they are derived. Great to see Ryan sharing his experience on YT! 🐐
12.3K is no shame rather the quality and uniqueness of this content. Believe me i would have found zero value in the same video three years ago, nit because it doesn't have the value but because i wasn't at par to consume the best of the best that's in the video. You can't interest a kiddo into how F22 works
Cant thank you enough.. you need to have a million subscribers.. you deserve it and I believe that's going to be the reality very soon.. people like you need to have more influence in the world , to make the world a better place..
This video popped up at a great time where Im getting involved in a 3rd business and well on the way with the second one. So tracking all 3 in this way will absolutely help!
I am doing dropshipping as a side hustle (also started with no money), and it's paying off really good last few months, that I already quitted my regular job xD. Always remember that patience and hard work (with a little bit of winnerzila) will pay off at the end.
Totally relate to the value of Manual vs Automated. Manually entering data, row by row, helps cement it in your mind and enhances your understanding of trends. I can attest to this from personal experience. Coming from a tech background, I initially approached stock price analysis by coding numerous indicators myself. I spent nearly a year on this, only to realize that my coding skills improved, but my trading skills did not. This taught me that you only improve at what you consistently practice, whether consciously or subconsciously.
Just came across your channel and subs right away. I had an 8 stores business, and all still very manual and start learning to automated AND GROWING my business. my only question is, how to make sure what they input is real? Like if i had an employee to track how many customers get in the store, how to know that the data he/she put in is real. Same with engagement in ads, how do we know if he's doing his jobs putting the real data in? Thank you
At some level, it comes down to trust. If your team is inputting fake data, then they're likely already stealing from you *literally or figuratively" somewhere else in the business. Candidly, this has never been an issue in any business I have ever been involved in. The more likely scenario is someone just makes an honest mistake, and when that happens we tend to find out fairly quickly because our sales and profit goals get missed in spite of all our leading metrics being "green" across the board. When this happens, that's when it's time to dig in a little deeper and confirm the input data is accurate. All that said, I do think it's wise for you or someone you trust to spot-check data if only for training and verification purposes. Still, I bet this is less of an issue than you think when you get into it. Most people are honest, and even the ones that aren't fear getting caught. :)
Automating calculations helps reduce manual errors, but when accountability is needed, manual checks are useful. But make sure people don't manipulate those numbers at least in the short term. Long term it will be exposed on its own but it might be too late.
Problem with Monday to Sunday weekly thing is that you cannot do monthly automatically. I would rather do Week 1 - 1st to 7th Week 2 - 8 to 14 Week 3 - 15 to 21 Week 4 - 22 to 30/31
Brilliant video, with spot on insights that can really bring about that transformational kind of leadership required to build and grow profitable and self-sustainable businesses!
Actually, I don't. When you're just getting started, focusing on systems is a great way to "play business" when you should just be focused on selling and serving customers and clients. The earliest I would start thinking about your operating system is $250K, and that's only if you're growing quickly and see a short path to $1M. Prior to that, just focus on selling and serving. Everything else is "play work."
While I'm far from an OKR purist, I still think "Measure What Matters" is a great book with loads of great insights. I also think my own book (Get Scalable) has good things to say about metrics and data. :)
Could you explain a little more about how your “week 1 “ numbering happens when the 1st of the month falls mid week or on a Friday. I assume that means that the goal for that week would be adjusted ?
We follow a Monday through Sunday tracking rhythm,, so if the first week of the money includes some days from the previous month, we're ok with that. The key is that the previous month should NOT include those days because you don't want to double-count data. Alternatively, you can not include the days from the previous month and have "Week 1" be only 3 or 4 days of data. That's totally fine, too, you just need to be consistent.
@@RyanDeissOfficial I think manual input can be interpreted in the wrong way. You could have multiple automated processes to produce each number, and then manually enter them to the scorecard. Each process can be validated and changed if needed, here the focus is on getting the correct number as efficiently as possible. The manual process is to input the data and reach the insight, which enforces focus and ownership. Not saying this is what you promote. But it’s probably what happens with a lot of the data points.
It's coming soon. I was hoping to knock it out last week but my first attempt was a massive failure. Apologies for the delay. I'm still figuring out this TH-cam thing. :)
Great question, and in fairness NPS is really only going to change MoM if you have a high volume of transactions (I.e. consumer ecommerce/DTC, consumer apps, etc.). For lower transaction businesses, I probably wouldn't have NPS on the Company Scorecard unless it was a truly critical metric that we were actively looking to improve and I just wanted it there as a reminder to the team.
This is Top notch. One thing: pls delete the background music. I know it's very low volume, but some people - like me - have a automatic focus on music and that's odd.
If your scorecard is Monday-Sunday and the month ends on say a Tuesday, do you review 2 scorecards that week? One for the end of the current month and then one for Wednesday to Sunday for the start of the next month?
Great question! Since our Scorecard Review Meetings happen every Monday, then we are always only looking at one scorecard. The first Monday of the month we'll be looking at the previous month's scorecard, and the second Monday of the month we're reviewing that first week's data. But some teams/companies do it a little bit differently, so I could see some instances where you would be reviewing two scorecards every now and then. That's not a huge burden, but I prefer to keep it simple.
It seems that you recommend doing it manually because your company offers these services. I understand that hiring and compensating a skilled data engineer might be challenging. Based on your explanation, I perceive that a data-driven approach is not your primary focus.
We reset the targets every month which involves a MoM review, but this scorecard doesn't do that comparison. It's designed to be a snapshot of the metrics that matter now, but since each monthly scorecard is saved it's easy enough to go back and compare change over time. In fact, ChatGPT makes this super easy. You can literally just upload each scorecard and ask it to kick out an analysis. Crazy times. :)
Hey Ryan , very good video . I can do better editing in your videos which can help you to get more engagement in your videos . Pls lmk what do you think ?
I don't see why not. Just change up the departments and metrics. There's nothing "magical" about my particular scorecard. The magic (if you can even call it that), is in the process of creating and managing it.
This report would likely aggregate sales at the store or category level, and then I would have additional scorecards that dove deeper into each category that my team would track. If you track too many thing you'll wind up tracking nothing, so I prefer a high-level scorecard because I know I can always dig into the detailed data somewhere else if a metric seems off. Hopefully, that makes sense. If not, let me know and I'll try again. :)
We have a company that works 1:1 with business owners and their executive teams to help them build out their company operating systems, and we get paid very well for our services. But since it's a services-based business and not an information-based business, I have no problem sharing all the information because I know there are enough businesses out there who just want it done for them. And for everyone else who self-implements, maybe one day they buy me a steak dinner when they sell their company for billions. :)
11:51 have owners for general Overall company metrics? Really? Interesting. Does that mean you split business ownership based on KPIs? How does that work? Many actually critical KPIs are aggregates of many parts of a company. If you assign an owner who can’t completely control the outcomes then it makes no sense. So strange.
But is he? :) Still, I concede the point that if you are the CEO and you only work once a week, that's a problem and the business will likely suffer. My goal (and what I was suggesting in the reply) is that you can step away from the business if you have good people and good systems in place. But the sequence is important. Install good systems, then hire good people to run those systems (including a GM, President, COO, or even CEO), and then you truly can "run" the business in just an hour a week.
That's one way to look at it. Another way to look at is that we grew to $200M because we understood the value of self-liquidating the cost of customer acquisition. Also, you do realize that having a portfolio of companies that collectively generates $200M in revenue doesn't mean that I am personally making $200M, right?
Here's where you can download the CEO Dashboard template I referenced in the video: scalable.co/tools/ceo-dashboard/
And if you want our help building out your company's scorecards and operating system, you can get details about that service, here: scalable.co/sos-free-training/
Best sharing.
I put my details 2 time yet no link in my inbox.. I even tried to go to the same url in the video but it does not work
"make it manual" is 100% underrated.
i could personally automate all of the processes that i have intentionally set as manual, but i have found that if i don't touch something, i tend to ignore it. manually touching the data is really important to having it actually enter my brain.
First of all you are such a star.
Second of all, I am so glad to see my mentor's comment saying banger meaning I am in the right direction or I am catching up.
Third I am going to watch everything in this playlist since the first two videos are the absolute best thing I ever saw on TH-cam.
The last thing is, I am going to buy that value template.
God bless you
absolute banger
fr
Wait… Ryan and Ali?! As a long time doctor and marketer - This is like inception and I’m so excited.
ali gets the vibe
No doubt getting the right data in is important, but this system depends on human and their errors.
@@rsenterprises3765 How so? Because the data entry is manual?
If so, I have bad news for you. Between faulty setup, connections breaking, and connection/API changes, there's just as much human error in so-called automated solutions.
The difference is, these human errors are easier to catch and your team gains insights along the way.
I hope you give it a try. :)
Thank you Ryan for NOT talking about automation, AI etc etc. I have rarely completely agreed with anyone on how to do this but you are absolutely bang on (UK expression). I consult with healthcare businesses that are often failing and the first thing I do is pick simple but important numbers and track them weekly, it’s completely transformative. Looking forward to watching more.
Thanks for the kind words. And yes, I agree that automation and AI are a bit oversold. My mantra is "prove THEN automate," and the "proving" part is always more manual and "unscalable" than people want it to be.
Totally agree with the MANUAL entry. There are so many business leaders that think real-time synchronized data feeds are the answer but most of the team doesn't know what the numbers mean and they don't know how they are derived.
Great to see Ryan sharing his experience on YT! 🐐
That's where my AI solution comes in
This is indeed a game changer for me as I run a 3 startups and sometimes I feel like going crazy because of many tasks I deal with. Thanks
12.3K is no shame rather the quality and uniqueness of this content. Believe me i would have found zero value in the same video three years ago, nit because it doesn't have the value but because i wasn't at par to consume the best of the best that's in the video. You can't interest a kiddo into how F22 works
Cant thank you enough.. you need to have a million subscribers.. you deserve it and I believe that's going to be the reality very soon.. people like you need to have more influence in the world , to make the world a better place..
This is the first video to see on this channel and I want to say you are amazing
6 months in on a new small business. Found this very helpful. Thank you!
YOUR videos are so full of goodies I struggling to digest one, then another one comes up in my feed, and I want all! Thanks
Great walkthrough. We’ve been using our google sheet like this and it’s a game changer. So much clarity for me as the founder and ceo.
This video popped up at a great time where Im getting involved in a 3rd business and well on the way with the second one. So tracking all 3 in this way will absolutely help!
I am doing dropshipping as a side hustle (also started with no money), and it's paying off really good last few months, that I already quitted my regular job xD. Always remember that patience and hard work (with a little bit of winnerzila) will pay off at the end.
Would like to understand the what & the how
How do we reach to learn and start from scratch as well?
Excellent video! This was super helpful!
We concur thank you
Totally relate to the value of Manual vs Automated. Manually entering data, row by row, helps cement it in your mind and enhances your understanding of trends. I can attest to this from personal experience.
Coming from a tech background, I initially approached stock price analysis by coding numerous indicators myself. I spent nearly a year on this, only to realize that my coding skills improved, but my trading skills did not. This taught me that you only improve at what you consistently practice, whether consciously or subconsciously.
Just came across your channel and subs right away. I had an 8 stores business, and all still very manual and start learning to automated AND GROWING my business. my only question is, how to make sure what they input is real? Like if i had an employee to track how many customers get in the store, how to know that the data he/she put in is real. Same with engagement in ads, how do we know if he's doing his jobs putting the real data in?
Thank you
At some level, it comes down to trust. If your team is inputting fake data, then they're likely already stealing from you *literally or figuratively" somewhere else in the business. Candidly, this has never been an issue in any business I have ever been involved in. The more likely scenario is someone just makes an honest mistake, and when that happens we tend to find out fairly quickly because our sales and profit goals get missed in spite of all our leading metrics being "green" across the board. When this happens, that's when it's time to dig in a little deeper and confirm the input data is accurate.
All that said, I do think it's wise for you or someone you trust to spot-check data if only for training and verification purposes. Still, I bet this is less of an issue than you think when you get into it. Most people are honest, and even the ones that aren't fear getting caught. :)
Brilliant. We use a similar weekly dashboard for our team and for the teams we coach.
Automating calculations helps reduce manual errors, but when accountability is needed, manual checks are useful.
But make sure people don't manipulate those numbers at least in the short term.
Long term it will be exposed on its own but it might be too late.
Thanks so much for this insightful tutorial and explanation is simple to understand and relate to.
Problem with Monday to Sunday weekly thing is that you cannot do monthly automatically. I would rather do
Week 1 - 1st to 7th
Week 2 - 8 to 14
Week 3 - 15 to 21
Week 4 - 22 to 30/31
Great video! I tried to download this template but it seems that something doesn't work after clicking the button on the page.
This was super helpful! Ryan also is a very likeable guy. He reminds me of Ted Mosby of the business world.
Not sure who Ted Mosby is but he's clearly a highly intelligent and ludicrously attractive person. :)
All joking aside, thanks for the kind words.
@@RyanDeissOfficial Ted mosby from
The show how I met your mother haha
Crazy to see content like this available for free! Thank you
Thank you so much for the sharing, i like the Data and Insight parts.
Great video Ryan. Happy to see you back creating content like this. We've all learned from you and owe you so much! Thank you!
Thanks, buddy! Appreciate the kind words. :)
Brilliant video, with spot on insights that can really bring about that transformational kind of leadership required to build and grow profitable and self-sustainable businesses!
Fantastic video, so much value, thanks Ryan
Glad you enjoyed it!
I remember watching Ryan back in the Internet Stone Age collaborating with Perry Marshall around 2009 ish Seems a long long time ago now!
That's a billion years in "internet years." :)
Awesome! Thanks @Ryan for sharing your insights and actually running us thru your dashboard!
Thank you! Love this!!
Love this! Great video! What is the tool you are using for flowcharts?
We use whimsical because it integrates with Notion (which is the solution that powers our operating system) but any flowcharting tool will work.
One of the best video on internet. Even Alex hormozi can go back home.
Ha! I'm going to tell Alex you said that. :)
Amazing!! tried to download but the email didn't come through
Amazing video using this dashboard! Let’s go
Nice! Let me know how it goes. :)
Ryan! This is so valuable. For starting businesses, where you are the only employee, do you recommend us to implement this OS from the start?
Actually, I don't.
When you're just getting started, focusing on systems is a great way to "play business" when you should just be focused on selling and serving customers and clients.
The earliest I would start thinking about your operating system is $250K, and that's only if you're growing quickly and see a short path to $1M.
Prior to that, just focus on selling and serving.
Everything else is "play work."
I vouch for the manual route. It is different if you have to type things instead of just reading.
Hi Bryan, this is great help 😊😊
What books would recommend for a business owner to learn about data?
While I'm far from an OKR purist, I still think "Measure What Matters" is a great book with loads of great insights. I also think my own book (Get Scalable) has good things to say about metrics and data. :)
Good stuff!
How do we see the template? Didn't download when I followed your link.
Good videos, good content, I hope more people will watch your channel.
From your lips to God's ears. :)
Great vid! What tool do you use for video editing?
Awesome video, Ryan
Could you explain a little more about how your “week 1 “ numbering happens when the 1st of the month falls mid week or on a Friday.
I assume that means that the goal for that week would be adjusted ?
We follow a Monday through Sunday tracking rhythm,, so if the first week of the money includes some days from the previous month, we're ok with that. The key is that the previous month should NOT include those days because you don't want to double-count data.
Alternatively, you can not include the days from the previous month and have "Week 1" be only 3 or 4 days of data.
That's totally fine, too, you just need to be consistent.
Thanks rayn learned lot ❤❤
This is a useful video for me as I build a Video Company
Slept on channel.
Killer video
You're in good company. I slept on my own channel for a couple years. :)
Definitely disagreement on manual input but the rest is well said, relevant and extremely practical for decision-support.
Reasonable minds can disagree, but this has been a game-changer for me and many others.
I still think you should try it, though. :)
@@RyanDeissOfficial
I think manual input can be interpreted in the wrong way. You could have multiple automated processes to produce each number, and then manually enter them to the scorecard.
Each process can be validated and changed if needed, here the focus is on getting the correct number as efficiently as possible.
The manual process is to input the data and reach the insight, which enforces focus and ownership.
Not saying this is what you promote. But it’s probably what happens with a lot of the data points.
Great video. Where is the spread sheet link that you use
Do you have a video on specific KPI that you follow ?
The link is in the description and the KPIs we look at are in the example tab of the spreadsheet.
@@RyanDeissOfficial
In what kind of businesses/industries are you invested in? Online only or production also?
Is that other video made or not yet on the visual board I’d appreciate being pointed in the right direction if there is already one posted
It's coming soon. I was hoping to knock it out last week but my first attempt was a massive failure.
Apologies for the delay. I'm still figuring out this TH-cam thing. :)
Hyper valuable content 😮 please keep doing more
Would you allow only certain people in the company to see this? Or open it up ?
This is great. Thanks
Could you elaborate on how the "Owner" of NPS moved this metric, especially monthly?
Great question, and in fairness NPS is really only going to change MoM if you have a high volume of transactions (I.e. consumer ecommerce/DTC, consumer apps, etc.). For lower transaction businesses, I probably wouldn't have NPS on the Company Scorecard unless it was a truly critical metric that we were actively looking to improve and I just wanted it there as a reminder to the team.
@@RyanDeissOfficial makes a lot of sense.. thank you
Excellent content! Thank you
Killer video!
Ryan Diess is your favorite marketer’s daddy.
I’m gonna take that as a compliment even if it wasn’t. :)
@@RyanDeissOfficial All love! I’ve been following you since the Brown Box Formula with Ezra Firestone. You’re a true online marketing legend.🫡
This was awesome!
Signed up on the website but didn’t receive any template.
This is Top notch. One thing: pls delete the background music. I know it's very low volume, but some people - like me - have a automatic focus on music and that's odd.
If your scorecard is Monday-Sunday and the month ends on say a Tuesday, do you review 2 scorecards that week? One for the end of the current month and then one for Wednesday to Sunday for the start of the next month?
Great question!
Since our Scorecard Review Meetings happen every Monday, then we are always only looking at one scorecard. The first Monday of the month we'll be looking at the previous month's scorecard, and the second Monday of the month we're reviewing that first week's data.
But some teams/companies do it a little bit differently, so I could see some instances where you would be reviewing two scorecards every now and then.
That's not a huge burden, but I prefer to keep it simple.
Very helpfull. Thank you!
Fantastic, thank you for sharing the knowledge.
Great content
Banger video
It seems that you recommend doing it manually because your company offers these services. I understand that hiring and compensating a skilled data engineer might be challenging. Based on your explanation, I perceive that a data-driven approach is not your primary focus.
Nope, we don't offer these services. I'm just sharing what we do and how we do it because it works for us.
I perceive that you are a data engineer and you are slightly miffed that this guy is showing how to do, for free, what you charge money for.
amazing content!
Is this a newer Google sheet? I have seen some different version too
Probably. We're always making updates and tweaks based on what's working best across our companies.
YOu can automate and still know your data. The amount of time to do manual work might not be the best use of your time.
Great video 🎉
Great video, hope many founders apply this. We use a similar weekly dashboard.
Do you compare Month over Month metrics? Or just weekly?
We reset the targets every month which involves a MoM review, but this scorecard doesn't do that comparison. It's designed to be a snapshot of the metrics that matter now, but since each monthly scorecard is saved it's easy enough to go back and compare change over time.
In fact, ChatGPT makes this super easy. You can literally just upload each scorecard and ask it to kick out an analysis. Crazy times. :)
Brilliant !
Hey Ryan , very good video . I can do better editing in your videos which can help you to get more engagement in your videos . Pls lmk what do you think ?
this is a great video
Can we make a procurement and cost control score card ?
I don't see why not. Just change up the departments and metrics.
There's nothing "magical" about my particular scorecard. The magic (if you can even call it that), is in the process of creating and managing it.
how could u do that with ecommerce with multiple productS?
This report would likely aggregate sales at the store or category level, and then I would have additional scorecards that dove deeper into each category that my team would track.
If you track too many thing you'll wind up tracking nothing, so I prefer a high-level scorecard because I know I can always dig into the detailed data somewhere else if a metric seems off.
Hopefully, that makes sense. If not, let me know and I'll try again. :)
Links? What r u selling us? Where is the catch u giving away info probono?
We have a company that works 1:1 with business owners and their executive teams to help them build out their company operating systems, and we get paid very well for our services.
But since it's a services-based business and not an information-based business, I have no problem sharing all the information because I know there are enough businesses out there who just want it done for them.
And for everyone else who self-implements, maybe one day they buy me a steak dinner when they sell their company for billions. :)
Did not get access to the dashboard tried multiple times
11:51 have owners for general Overall company metrics? Really? Interesting. Does that mean you split business ownership based on KPIs? How does that work? Many actually critical KPIs are aggregates of many parts of a company. If you assign an owner who can’t completely control the outcomes then it makes no sense. So strange.
Good stuff
man u r so so amazing
First step : Find someone that will do your job.
Second step : Check their job 1 hour a week.
BAAAAANGER
Well, first you have to start with a $20MM business, run it for a while working an hour a week, then pretty soon you'll own a $10MM business.
Not if you have great systems and great people.
I thinks he’s joking Ryan. 😂
But is he? :)
Still, I concede the point that if you are the CEO and you only work once a week, that's a problem and the business will likely suffer.
My goal (and what I was suggesting in the reply) is that you can step away from the business if you have good people and good systems in place. But the sequence is important. Install good systems, then hire good people to run those systems (including a GM, President, COO, or even CEO), and then you truly can "run" the business in just an hour a week.
After I realized I only work in google chrome , sheets and drive...then what I am doing in macbook ? So switched to Chrome OS..😂
ur great..
The boring stuffs make the business works
BORING...I thought this was the sexy stuff??? :)
sheets work for you. thats great.
but to anybody reading this , invest time into better tools
Name a "better" tool and I can almost guarantee you I invested in it.
All I'm sharing is what worked for me.
@@RyanDeissOfficial bye google, hello notion.
Good God!
Excel doesn't run your business, tasks on the ground are way different than this dashboard
Bro
Eos!!!
SEC!!!
(Sorry, I saw the Michigan shirt and couldn't resist.) :)
Ryan Deiss....like, the old internet marketer Ryan Deiss and his million dollar napkin and First $1000 Ryan Deiss? rofl
Yep, just older (and maybe a little wiser). :)
OH yeah im making $200M but still have to sell course for 79$… lol
That's one way to look at it.
Another way to look at is that we grew to $200M because we understood the value of self-liquidating the cost of customer acquisition.
Also, you do realize that having a portfolio of companies that collectively generates $200M in revenue doesn't mean that I am personally making $200M, right?
Has anyone told you that you are Ralph Macchio?
No, but as a child of the 80's, this is quite possibly the best compliment anyone has ever given me.
Wow
Scorpius rex