Wherever You Ask The Question, That’s Where The Answer Should Be | Lean Principles | Ryan Tierney

Welcome to Lean Made Simple, a podcast about transforming your business -and life -one improvement at a time.
In this episode, Ryan Tierney from Seating Matters discusses the powerful lean principle: "Wherever You Ask The Question, That's Where The Answer Should Be!"
Along the way, he and Producer Matt talk about:
- How Center Parcs, McDonald's, and Amazon have used this principle to scale
- Why reducing the cognitive load of your team turbocharges your business
- Practical examples from Ryan's personal and professional life
- Analyzing if your organization is doing this well by using the "sentence-stop-test"
- What impact this concept has made on Ryan's business, team, and customers
- The power of providing answers before questions are even asked
- And some improvements from Ryan’s 7-year-old son to inspire you to get started today
Check it out!
P.S. Book a Lean Made Simple Tour at: www.leanmadesimple.com/book-a...

[@kdwaugh8668]

I've watched all of Ryan's videos and have started sharing them with my fellow managers at work. I just stumbled onto this podcast and it is amazing. Now I have more stuff to share. I'm trying to change the culture from the middle of the organization. It's hard but I won't stop.

[@leanmadesimple]

Thanks for sharing!

[@kjw79]

Imagine having this knowledge and seeing it in action, at a young age!

[@brianmin5581]

Lean rocks!

[@leanmadesimple]

Sure does!