Car falls off tow dolly! Plot twist at the end!
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It never ceases to amaze me how helpless so many grown men are these days. Love your towing/recovery videos.
it's pretty sad
I used to work for UHaul. +85% of the people renting equipment were morons. They expected everything to be plug-n-play like their x-box. I rented a truck to a couple who insisted on the cheapest truck on the lot, I repeated "It's a stick shift" at least 7 times, they said they could handle it. They lurched the truck off the lot into traffic, stalling it out, and blocking the traffic light for about 10-15 min. They finally got out, walked back to the office. The wife went all karen on me, and tried to blame me for renting them an 'undriveable' truck, and that I shouldn't expect a woman to drive (she wasn't driving) such an 'unsound' vehicle. I took the keys, walked out to the truck, and easily drove it back on the lot. I was 22y/o, and I'm female. That's when they confessed they didn't know how to drive a stick. SMFH
It's sad that anyone can rent almost anything even large motorhomes with toy haulers without any experience driving anything but a Prius but it takes a background check to get a CDL
One of the saddest things I have seen in the last couple years was a guy driving a car with the license plate taped inside the back window, and in the proper location there was a dealer plate frame with screws. My guess is he either didn't own or couldn't operate a screwdriver (facepalm).
They aren’t helpless. The problem is that “experts” such as yourself are too busy making fun of people instead of trying to help people learn.
Great job with explaining what they did wrong but not making them feel dumb. But some people should not tow.
I'm definitely impressed on how well you kept your composure, I don't think I would have been that nice especially when he tried to sideways blame you for the sidewall. Great job, keep up the great videos man!
when you should spend the money on flat towing or shipping your car. Poor guy. So glad you could help him Casey. you don't do intros nor click bait. The the title of this video intrigued me right away. Rad to see Red Faithful and another topnotch video. Keep em coming Casey!
Dolley rentals are barely more if at all than a flat tow rental, bro just tryna make life hard on himself 😂
Not only should he not be pulling a dolly he shouldn't be driving a car.
Agreed
I bet he's a great video game 🎮 player !
Just because u can rent it, doesn't mean you know how to use it. Lol
"Uh oh but wait" LOL. Good stuff Brada and nice of you to be patient with some of your customers. You have a lot more patience then I would in some of the cases you deal with.
On them car dollies you got to leave your key on to your steering wheel will turn also that way there they don't pop out like that on your turns
Excellent customer service Casey. If he does call back it might be time to offer him a delivery service fee . Have a great day and stay safe.
Lol I thought that too. Long range is Casey’s thing, right?
U-haul rents to anyone but there are people who just don't understand the towing process.
Or overhead clearance or turning radius and lots of other stuff.
Hey Casey
The life of a tow truck driver is one that many people would not do well in.
You seem to handle it pretty well.
Tow dollies should require special training before use.
I have owned several but will never have another !
Thank you for the help you give to people in need and thank you for the videos.
Work Safe and Be Well
You are so kind and patient with people. That guy was a moron.
Nice job getting him straightened & reloaded. Those dollie jobs can be a hassle depending how far they launched it over the tongue & what kinda vehicle. Now you just need a sponsor to get you a portable flood light so we can see what you're doing in the dark. :)
Wow you have the world of patience
It’s a good thing you can problem solve because he DIDN’T HAVE A CLUE!🙄 Then trying to blame you for tire damage!🤬 Some people should NOT tow! Keep up the great work and stay safe out there!❤️🙏
Good video, I was thinking about buying a tow dolly but now am smarter after watching this video. Some type of car trailer looks alot better.
That’s the problem when people rent things with no experience in operating what they rent. UHaul should require some minimal training to assure people know what the limits are on what they’re renting. You have patience. Great channel. How are the tracks coming along on the keep.
U-Haul is in the business of making money; They'll rent you a tow dolly when reality is that they should be telling you to have your car shipped instead. Some locations will rent you a tow dolly - because you can tow the empty tow dolly, but technically, you'd be over your tow payload capacity; after all, this is easy money for them. Many times, people should be looking at getting their car shipped instead ( or sell it and get a replacement at the destination. )
True dat. As Casey says, this is a thing with that kind of dolly. So it’s up to them to explain properly.
There is litary a video from U haul that explains how to use them, that is where he had his thumbnail from.
Just type "U haul tow dolly" in your smartphone.
Some people are just to stupid, even if you train them, they will mess it up.
In a different life time, we used to be a truck rental dealer and couldn't believe how stupid people were. From taking the roof off of trucks when driving through McDonald's drive thrus to backing over tow dolls and car transport trailers we have seen it all. We had a woman who was renting a 24ft truck and I asked her what was the largest vehicle she a had ever driving ans she proudly said a Dodge Caravan. I drove her down a dead end street and told her to get herself out. To say she was pissed was an understatement. I dropped the truck off to her loading dock and met her husband who was going to drive the truck. She wrote a ni e letter to our supervisor and said thank you.
You need a battery powered work light on a tripod. DeWalt or Milwaukee make good ones.
Catching up on Casey's older videos, and the first thought that comes to mind is that he tried to back up. Tow dollies can be super good, or they can be super bad, depending on your level of skills in driving. What I saw of his skills in this clip, he was the latter! Sad thing is that I see RV owners making many of the same mistakes because they think you just hook up and go, and they forget that they have another vehicle behind them that they have to steer for as well.
I once rented a uhaul 24 ft and a dolly like this one, I had no issue with sharp turns and the 1995 spirit I hauled during the move from Phoenix to Spokane. A couple of construction guys got me out of the hotel parking lot because their truck was too large for me to get through. The transit was a success BUT BUT I can NOT drive onto the hoover dam due to 9/11 that time (july of 2002 was the transit day) I had to take very long route through CA and then back to NV going sidways down the mountain for 2 hours getting to LV.
When you're that useless and inept, you really shouldn't be attempting things you can't do anyway, leave to somebody who can! Another wicked video, enjoyed it as always
only one way to learn, and that's to fuck up a few times first
Good Lord. One of the easiest things to do. You had one job man, ONE JOB!!!
I wonder how the guy feels after watching this video and reading the comments? If the customer does read this: Don't worry dude, I'm sure your good at something...it's just not towing cars on a dolly!
It's late, it's dark, he's tired...
That's his excuse and he's sticking to it...
😄😁😆😅😂🤣
There are some people who think you can do Truck Stuff just because you have a Truck. Towing isn't the hardest thing to do, but it is an endeavor not to be ventured into without due regard to the added level of care and complexity. Towing a car on a swivel tow dolly adds another layer of complexity.
I travel with a Garmin and Google Maps on my phone. It's good to know if that road goes all the way around before you sally forth with a car on a tow dolly.
Great explanation on towing in general. I'm often asked about caravanning towing and always say drive slower, take more care and make a wider sweep around bends and watch the mirrors as you do so.
Its all mostly common sense.
I hope he just got a car trailer to finish his trip. But then maybe not when you see his lack of driving ability. Casey you do display such a calming nature. Good work.
You're such goods friends now he'll be sending you a Christmas card 🤣🤣
Wow. I have watched a lot of Casey‘s videos. And I usually read the comments. This is the first time that I’ve seen so many negative comments that were just plain mean. Casey is the one who had to go through all that and he was far more gracious about it.
For those of you who have never made an error in your life, congratulations. For those of you who think people are stupid for not knowing how to drive a stick shift or back up a trailer, please bear in mind that these skills simply aren’t taught any more, if they ever were. I don’t know how you expect someone to know these things if they haven’t been taught.
It’s not a matter of being a moron as some of you have called him, but that of lack of training. My dad had been a truck driver and insisted that all three of us kids knew how to change a tire, drive a stick , put on chains, back up a trailer even if we weren’t planning on doing it. Until I learned that ( and how to check and replace fluids and check tire pressure), I was not allowed to drive on the roads.
I learned to drive when I was about 12, and later had to take drivers training in school. Yes I’m really old. Schools actually had funding for things like that back then. But they never did say much about driving a stick ( and they were still more common than automatic back then), anything except spend on two hour session showing us how to drive a stick - in a video. There was nothing about any other practical knowledge.
I was lucky in that my dad taught us some basic skills and made sure we had an emergency kit and a small tool kit in each of our cars. Most people do not get the benefit of that kind of teaching.
Yes he was young and foolish. Yes he didn’t want to take the blame for it. And that is a pretty typical attitude of the age. But I have to lay some of the blame on U-Haul. They are in business to make money and they don’t care. But they should. That kind of carelessness is gonna get somebody killed because they think they know everything they need to know and they don’t.
A friend of mine was moving and she had never driven anything other than a subcompact car. So I went with her to the U-Haul and got a medium size moving van. The only thing he had to say to me was “gee, girls, can’t you find a man to drive the truck?”
They didn’t say one word about it being a stick shift. Also nothing about a reminder that a big heavy truck needs lots of room to stop, is wider than most vehicles and takes up more than its fair share in the lane, is longer than you think it is when you go to back up. Fortunately that was yet another skill my dad taught us is how to drive a big trucks, but they were flatbeds and that was a lot easier.
She was smart enough to call somebody who knew how to handle the truck. Yes, he should’ve done the same. But that’s easy to say after the fact. Sorry about the long comment but it really bothered me that so many of you were so cruel about his poor judgment. We all do things that are stupid we just don’t get them all filmed.
Great Content and Recovery
Thanx for sharing
Have a Great Day 👍
Don’t like tow dollies!!!!! Poor guy hope he gets a better one. Thanks again for sharing.☺️☺️☺️👍👍👍👍
I think he was looking to be your "buddy for life!"
I had a 2wd auto dakota that the fuel pump gave out so i called my current boss/moms nieghbor and he was still on that side of town and going by not far from me so he gave me a lift to moms and i borrowed moms 1/2 ton and rented a dolly and had zero issues with dolly. Surprisingly the ujoint came loose real easily on a 92 michigan vechicle and put 2 small ratchet straps holding driveshaft up and over cause if slip joint wast in tranny it would leak fluid. Used tractor loader at home to lift bed off. Talk about easy fuel pump job unlike moms old trk with 34 gallon tank with 3/4 when pump shit out. Ratchet straps to lower tank slightly into another and keep repeating till on ground. Multiple ways of doing job just this guy maybe shouldve opted for trl instead more money. Oh wait not any more (dolly, tow bill, body work, plus stress, and dolly damage) which he might have insurance to cover but then possible deductibles to deal with vs trl rental
Put a couple of self feeding Jerry cans up on the tray, to increase the capacity of the tow truck's fuel tank
The full car trailers only cost but a little more to rent and much much safer.
Sounded like he was looking for some compo
This is why if I ever need to dolly a car on a trip, I will ONLY use a full length trailer that all 4 wheels of my car sit on instead of just a 2 wheel dolly style like the one seen in this video...
That and my van has automatic parking brakes that lock the rear wheels when I stick it in Park and it won't let me turn off the ignition unless it's in Park making dolly-towing difficult and I also refuse to tow it backwards since it's a front-wheel drive and I won't leave the engine running just to keep the transmission lubricated so it doesn't eat itself during the tow...
The guy is asking for instructions to reverse off the dolly and Casey is giving it to him, but he is not listening and steering his own way. Smh 🤦♂️
Wow. The trouble you can get into when towing a car on a dolly. Hope the young man learned something from that.
I always locked that little pivot function on those dollies when I had to use them. It's completely useless and can cause damage easily. Then you just tow it like a normal trailer for the most part.
He sounded like a confident operator . . .
Some people just shouldn’t be towing … ANYTHING! I’m not sure I’d have the patience with some folks. Kudos to you. Although you have a TH-cam channel and have to be polite.
Amateurs probably. We all know that kind of dolly need a big space just to take a turn. Let me say, it easier to make a U-turn in a semi then this pickup-dolly-car combo. Trust me.
He strikes me as someone who would use the term "pull-behind dolly," to describe what he needed, when talking to the u-haul agent. If I were that agent I would reply with- "As opposed to a push in-front of dolly?"
Some people just don't need a driver license, or pull a trailer or dolly.
Not only is it scary enough that people that don’t have any common sense can rent the tow dollies, they can also rent a 26’ truck that they have no idea how to properly and safely drive.
A teenage could rent a box truck; but not rent a pickup truck.
Give the guy a break. You never know what else is going on in someone’s like:
- Moving is normally high stress
- Using a car dolly is stress
- Car getting dented is stress and
- Lack of sleep is stress.
Definitely having a bad day.
PS - thanks for the tips on using a dolly.
You shoulda stayed home!! lol I feel what you were feeling when you asked him, well what do you wanna do.. lol
He's incapable of pulling a dolly, following directions or identifying sidewall damage. He was successful at damaging the dolly though so he's not a complete failure.
Hey let me turn the car lights off wile you inspected the dolly. Thx.
We all make mistakes, we have a first time doing something, but obviously this guy shouldn't pull any kind of trailer. Just because you have a truck doesn't mean you have the skills to pull a trailer.
Good video like the way you treat people
Lemme guess how that second phone call started.
"Hello?"
"Yeah, uh... Please don't hate me *too* much?"
Casey old friend and pal, that's what I love about your Channel that there is no videos that are even remotely exactly like any others LOL. I think I saw this guy on another TH-cam channel it was called Highway Thru Hell and he was driving an 18-wheeler you can imagine the trouble he got into in a snowstorm with an 18-wheeler no chains had no remote idea how to put any chains on you can take it from there. So thank you for your videos and can hardly wait till the next one. )-[@#=]
You handled him well. Like all your customers. But some people are just not going to listen to you.
Again, nice video! And so nice to see the old faithful red truck back in action… The sound of the 7.3 liter is just like music… Maybe one of the last actions by this wonderful truck, right? By the way: Is your new black beauty a 6.7 liter Cummins? Cheers!
Yes, 6.7 Cummins
So Wise , Thank You . A fine reminder of the design limitations . Not everybody has good skills , EVERYBODT has brain farts. Better safe than sorry
Looks like he tried to back up , you can't back up a tow dolly with a car on it also you have to strap down tires, looks like he didn't pay attention when uhaul trained him or just doesn't get ! I've pulled a car with an RV for years
Gee you really do get some doozies.
The 2 worst things UHaul rents...tow dollies and car trailers!! Especially when the dealer fails to instruct the customer on how to use it!!
Dude you’re a tow truck driver operator and your choice of flashlight is a cel phone ?? WTF
Bet he locked the wheels with the ignition
Two things that you never hear good things about. 1. Car Dollies, 2. U-Haul.
Some people drive their vehicles. Other people, the vehicles drive them...It's amazing how many people can't back up a trailer....of course, when would a lot people ever have reason to do that...?
I WAS TAUGHT TO NEVER BACK A VEHICLE USING A TOW DOLLY.
You absolutely can back up with a dolly.
@@CaseyLaDelle Maybe if you have a spotter. The way it works is that it's a negative feedback loop and any misalignment just cascades almost instantly into damaged car or tow dolly. Even a straight line backing is flirting with disaster. I successfully backed about 50 feet with a spotter and plenty of back and forth. Wouldn't want to do it again and I'm pretty good at backing trailers.
@@RockinRobbins13 no spotter necessary, it's more difficult than a single trailer, but not anything terrible
@@CaseyLaDelle Well you have inate backing-fu. I've had many customers try it over the years without a single success. I always tell customers that it can't be done. The consequences have invariably been damage to tow dolly, car or frequently, both. I'd love to see how you do it on a future video!
Perhaps whoever taught you to never back up a car dolly has seen you drive before. LOL
Me thinks this guy should hire a driver!! IMVHO!!
Was the pinched wiring not something that could have easily been fixed? Just separate the wires and make sure like colors are connected.
Problem is that if anything went wrong with the lights and a wreck happened you would get blamed.
@@woodrowwilliams1812, not if you tell them what they need to do and let them decide if they want to do it themselves or not. ;) Same as when I used to pull people out of the ditch in the winter with my plow truck. I'd have them hook up to their own vehicle and tell them what they needed to do. If they decided not to despite my instructions and warnings, that was on them.
You watched the full video and think this guy was capable to do that???????👎😜
@@jackmoyer2174 absolutely!
You mean, "good evening" not "goodnight". 😆
How far can I travel towing a 2000 lbs vehicle with the tow dolly. I will be towing for 800 miles. Planning on stopping every 3 hrs and stay average 55 mph. Would you recommend the 800 miles with tow dolly
LOL Hope he gets to his destination
Nothing like a repeat customer
Never, he should have got car trailer in stead of a dolly at least you can back it up, of course he may not be able to.
Some folks don't need to pull anything
All the $ he saved using the tow dolly versus car trailer is out the door.
does he have any idea on how to drive pulling a car!
Should be a test or somethin on what NOT to do with a Tow Dolly
Unviewable due to lack of light. What's the point? Are you saving electricity?
That's ok
Lmao saving electricity haha with all those lights on that truck... Yeah right
So how do people pay you? Check? Mobile/phone credit card? Cash? Seems kinda difficult since you don't see them till you're at the site of work and they probably don't come to your place of work?
All of the above
Yes. That is someone who should NOT be doing any towing of any kind. A knucklehead.
Good job!
RTFM, guy. This was basic stupid. Smart to call back though. Learning his limits.
He needs to listen when people tell you not to make sharp turns that's what they mean!
Do you have a rear winch on the new truck? :)
Would you use this car dolly with your Collins dolly at same time. Or would u consider that to be unsafe towing with a pickup truck. Just curious as I have the tow dolly and interested in your Collins dolly
No reason you couldn't
He definitely shouldn't be towing 😱😱😱
This guy!🙄🤷🏽♂️ should not be allowed to tow ANYTHING!!!! 💯👊🏾👊🏾🙄✌🏽💨
The day to day activities we get into
Hello Dolly!
Why is it always the Washington drivers? ALWAYS😆
Wait until the snow hits. I don't know what it is, but 3/4 of the cars I go pull out of the woods when it's snowing have Washington plates
Face, meet palm...
He didn't have any business pulling a dolly. totally helpless,
Pay extra use a car trailer.
So what ever happened you get a call in the morning
Never heard from him again
Some peoples children.....
Get a flashlight
Some peeples children just can't figure it out .. LOL ;-}
U R 2 good to people, but thanks anyway.
this guy should give up driving
Take his man card when you get done
👍
CASEY
YOU HAVE ALOT OF PATIENCE, THIS GUY EITHER DOSENT LISTEN OR UN TRAINABLE. ANY WAYS YOU COULD HAVE CHARGED HIM AGAIN FOR ANOTHER SERVICE CALL. THAT GENERATES FREE ADVERTISING WORD OF 👄.