Thx very much- excellent vid! Ours is 6 years old. Ice quit. Had to wait 7 months for new icemaker. Replaced it. Still no joy. I remembered the wire issue. Ours is on top hinge. I guess that’s their fix 🙃. I’m going to tackle it this weekend with butt wire connectors. We already have $200 tabletop icemaker since whirlpool never had much ice storage or output. 3 years ago I called whirlpool asking for a corrected icemaker fix. Lady almost laughed at me! Oh no sir, it’s doing EXACTLY what it’s supposed to do! I think that was code for- buddy you’ve been hoodwinked by whirlpool again! Next one will be no ice in door. Good luck everyone!
Hello, I have the same fridge as you. My ice maker stopped working a year or so ago. I took door off and I had 4 broken wires. I sawdered and heat shrank the wires . Put door back on and voila, I have ice. Thank you much for making video. There should be a recall since it seems to be a factory defect. Have a great day.
This is the most helpful video .. Thanks 😊 My ice maker has been down a whole year because of that dang wire ... I would have never looked down there .. fixed the problem in no time .. Thanks 😊
Same fridge, same issue. We had an appliance guy fix the first time but when it happened again thought to try it ourselves, this was the exact video I was looking for, thanks for taking the time to make it :)
Glad to help out. I have fixed mine twice and now it has quit again. Just bought a stand-alone ice machine. Super inconvenient but at least we have ice.
This latest fix I did has lasted over 2 months and could be the one that is needed. I rewired all the wires as far back as I could soldered in new wires. I cut the gray plastic guard on the bottom so there is no rubbing of the wires when opening and closing. I loosely zip stripped the wires to that whitish holder that is screwed to the fridge. It keeps the wires from moving too much but doesn't restrict them. If I could show a picture here I would but I don't think I can. So far so good but I think the thing that helped the most was cutting that gray plastic guard so the wires do not rub on it. It doesn't look that great but I doubt anyone will notice unless they are unusually anal.
@@montiac22 thanks for the update, i agree, that giving the wires more room to move should reduce the impact on them. Hopefully it will be a longer term fix.
@@bharath12345678901 I will try later today it's still going strong since my last post. I couldn't stand the thought of getting rid of a 2 or 3 year old refrigerator.
Thanks for the video! I had 2 severed wires and the ice maker works great now. I spliced the wires without removing the door. I would think this is this first area I would check if the ice maker suddenly stops working. I was thinking it was a clogged water filter.
Wow - thanks for taking the time to make this video! We really appreciate it. Same thing broken on my (same type of) Whirlpool refrigerator! Making ice again the next day! "The fear of the LORD is the beginning of wisdom, and the knowledge of the Holy One is insight". Prov. 9:10 ESV.
I fixed mine yesterday, had 5 1/2 wires broken out of 8. Took the door off (neighbors helped) made a wood jig with foam to lay door on kitchen table, some wires seemed different lengths in the loom, cut small amount to even all 8 . Taped two alligator clips together to hold wires for soldering, added heat shrink, cut hard plastic sheath back 6 inches, wrapped with elect. tape, moves freely and every thing works again, the wife is happy
I just finished this repair. Unfortunately I think it is just a matter of time before it occurs again. Has anybody looked at replacing the harness? It looks like it goes well up into the door. Thanks for sharing!!
My 7th fix in 3 years of having this refrigerator has lasted the longest. I spliced in about 6" of extra wire for each run. I removed the small plastic black cover on the bottom of the door as well as the plastic cover that extends along the entire bottom. I don't have young children here, so I don't have to worry about anyone touching the bundled wires. I have them loosely wrapped with electrical tape so the wires will swing with the door (vs the original design kept the wires fixed). This is a horrible design, you would think that after making side by side refrigerators for 50 years they'd have this figured out by now.
by any chance was either of the wires the white or black one as I just checked and for now only have a white and black wire that are cut . Curious to know if maybe it is one of those that could be causing the ice maker to not work?
I would like to try to fix the one wire without taking the door off. Can you tell me if that unplugs just past the broken wires to the actual door. It looks like a screw and a snap on connection that I would just have to undo but I thought I would ask because you might know. Thanks
Nice repair! Whirlpool deserves to wear a dunce cap until they fix the design. Part of the problem is that the bottom cover comes with sharp plastic out of the mold and cuts the cable cover over time. I did take an Xacto knife to the cover to smooth all the edges and carve a bit of a relief to let the cable slide better. Since I only had one wire cut, I could make the repair by soldering without removing the door. It's a pretty intricate soldering job and I used hotmelt glue for insulation to give it more mechanical strength.
I think we have the same refrigerator. Model WRS588FIHZOO. IT still makes ice but the ice doesn’t drop out. The motor bumps and grinds but doesn’t drop ice. I can turn the metal lever by hand when it’s empty of ice.
So do the wires need to be stripped back to solder or do we think a drop of solder in between could work without stripping some plastic off? Trying to preserve as much wire as possible. Also to unplug you just remove the bottom plate or…?
@@outdoorswithsteveandlisa2138 yup. Always cut the power with electrical. Learned that a long time ago when I was a kid swapping a hard drive on a computer. Fried that sucker good ! 😂
Tried defrost, blow drier. Didn't work. Found your post luckily and yup, 1 broken wire. All fixed and getting ice again. Thank you so much for the post. On a side note, for the people that are hating on the manufacturer for a crappy design. Come on now, they made a machine that makes little cubes of ice for you in the kitchen that breaks down from time to time. They probably didn't anticipate us excessively opening and closing the door for ice cream and cans of pina colada mix while we laze around not inventing things.
Thanks very much for the video. The same thing happened to me and the repair guy reconnected them with butt connectors. So far everything is working fine but I’m wondering if it’s only a matter of time before it breaks again. I’m considering purchasing another refrigerator and I’m wondering if there are other options that are similar to this one that do not have this horrible engineering design that you might know about? Thanks.
I do this why the door is still on, I bought some lamp wire and stripped and wired them together. Used a heat gun and heat shrink tape to connect the wires and leave them loose. I occasionally have to rewire them, but can do it on the floor. Anyone have a link to which wire controls which? Mine isn't dropping the ice and want to "re-fix" that particular wire.
You mentioned that you had ice the next morning. When did you first start noticing ice production…one hour after completion? Anxious to see if my solder job fixed it.
Update: I have fixed this about 3 times in the last 10 months. Right now my last resort was too strip back the wires as far back as I could on the fridge side and door side and solder all new wires in I think about 10 of them. I then heavily wrapped them and even notched out the plastic bottom plate that attaches to the fridge because I could see that the wires are rubbing up against it. I pray for the best but I think because of this Horse.... design it will just be a matter of time before that fails also. I was told by a repairman that the wiring harness can not be sold separately and you must order the whole door at a cost of about 800.00 if you could even get one. The fridge is only about 4 years old and works great otherwise but it has one major flaw which is an absolute shame.
Mine has stopped working again, since the initial repair. I’m going to repair it again and see if there is a solution. The design in which the door bends the wires every time it opens is just not great
@@outdoorswithsteveandlisa2138 Honestly if mine fails again I will most likely have no choice but to buy a new fridge. I had to cut the wires back so far because I wanted to put in all new ones that I won't have much of a choice if any next time it stops working. It really is an awful design on there part.
@@montiac22 I am planning to drill a hole in the base of the fridge so that the power cable no longer has to be folded when the door closes. If it works I will try to video the fix.
@@outdoorswithsteveandlisa2138 Hello looking forward to subscribe to this channel ASAP, but today I just purchased a brand new Whirlpool refrigerator, Whirlpool Model # WRS555SIHZ06 side by side, I have two questions, first I notice that in this new model I purchased today, the compressor shuts off anytime you open the fridge door or the freezer door, and then turn back on when you shut the doors, is that normal? the second question is, what temperature should the freezer side, and refrigerator side, be if you set the temperature at the factory recommended setting?
Hey Whirlpool, look 127k people have watched this. Guess what, about 100k of these people will probably never buy your products again. How about instead you send everyone a new wire harness and instructions how to fix this basic repair.
First repair lasted over a year. Second repair didn’t last as long. The real problem is the door design. Every time it’s opened and closed it bends the wires. It’s literally a ticking time bomb, before it breaks again. We punted after the third time and purchased a tabletop ice maker. Definitely not as convenient but at least we have ice.
Bro, I literally haven't gotten ice in 2 weeks, saw your video and noticed out of like 5 wires, 1 (Black wire) was cut in half, wtf! Maybe that's whats causing my issue!
I've done the 'fix' twice myself. If Whirlpool had made the hinge tube bigger, all the wires could have gone through together and not need to bend and stretch each time the door is opened. Very poor design!
And after a month or two you'll do it again and again and again on my Kenmore, same exact design.... 6 times in two years, I am to a point of buying new fridge, different design, french style or something. 900$ for new door because they don't sell the wires separate. So 900$ for few months and damaged wires again or 2000$ for new fridge....
Exactly, even using fine stranded wire in this area would prevent this for a much longer period of time, these break on practically new refrigerators with very little usage. Poor design, poor fabrication. Big thumbs down for whirlpool.
Thanks for the video. Our ice maker stopped working about a month ago, I found this video on a TH-cam search. Same fridge, same issue.
Thx very much- excellent vid! Ours is 6 years old. Ice quit. Had to wait 7 months for new icemaker. Replaced it. Still no joy. I remembered the wire issue. Ours is on top hinge. I guess that’s their fix 🙃. I’m going to tackle it this weekend with butt wire connectors. We already have $200 tabletop icemaker since whirlpool never had much ice storage or output. 3 years ago I called whirlpool asking for a corrected icemaker fix. Lady almost laughed at me! Oh no sir, it’s doing EXACTLY what it’s supposed to do! I think that was code for- buddy you’ve been hoodwinked by whirlpool again! Next one will be no ice in door. Good luck everyone!
Hello, I have the same fridge as you. My ice maker stopped working a year or so ago. I took door off and I had 4 broken wires. I sawdered and heat shrank the wires . Put door back on and voila, I have ice. Thank you much for making video. There should be a recall since it seems to be a factory defect. Have a great day.
Thank you. I just sent this video to my husband. Hope he will fix this soon. Just started acting up this afternoon.
Bless you for making this video
Thank you! We fixed our last night but we didn’t take door off we just removed bottom of fridge and worked on the floor!! We now have ice!!
This is the most helpful video .. Thanks 😊 My ice maker has been down a whole year because of that dang wire ... I would have never looked down there .. fixed the problem in no time .. Thanks 😊
Same fridge, same issue. We had an appliance guy fix the first time but when it happened again thought to try it ourselves, this was the exact video I was looking for, thanks for taking the time to make it :)
This is exactly the issue I have after 2.5 years of owning this fridge. Thank you for sharing it!!!
Glad to help out. I have fixed mine twice and now it has quit again.
Just bought a stand-alone ice machine.
Super inconvenient but at least we have ice.
This latest fix I did has lasted over 2 months and could be the one that is needed. I rewired all the wires as far back as I could soldered in new wires. I cut the gray plastic guard on the bottom so there is no rubbing of the wires when opening and closing. I loosely zip stripped the wires to that whitish holder that is screwed to the fridge. It keeps the wires from moving too much but doesn't restrict them. If I could show a picture here I would but I don't think I can. So far so good but I think the thing that helped the most was cutting that gray plastic guard so the wires do not rub on it. It doesn't look that great but I doubt anyone will notice unless they are unusually anal.
@@montiac22 thanks for the update, i agree, that giving the wires more room to move should reduce the impact on them. Hopefully it will be a longer term fix.
@@montiac22 could you share a picture of the fix you did?
@@bharath12345678901 I will try later today it's still going strong since my last post. I couldn't stand the thought of getting rid of a 2 or 3 year old refrigerator.
Thanks for the video! I had 2 severed wires and the ice maker works great now. I spliced the wires without removing the door. I would think this is this first area I would check if the ice maker suddenly stops working. I was thinking it was a clogged water filter.
Great video. I have same fridge, same issue. Attempting to fix mine today just as you did in your video. Thank you for posting
Very helpful. For three weeks my whirlpool was not making ice. Thank you
Thanks for the guide.
Found I had the same issue for my whirpool fridge.
Spent a day last weekend fixing two wires, back to making and dispensing ice.
Wow - thanks for taking the time to make this video! We really appreciate it. Same thing broken on my (same type of) Whirlpool refrigerator! Making ice again the next day!
"The fear of the LORD is the beginning of wisdom, and the knowledge of the Holy One is insight". Prov. 9:10 ESV.
Well this just saved me time trouble shooting...but now my weekend "to do" list got longer lol
This video was an excellent guide. Thank you.
I fixed mine yesterday, had 5 1/2 wires broken out of 8. Took the door off (neighbors helped) made a wood jig with foam to lay door on kitchen table, some wires seemed different lengths in the loom, cut small amount to even all 8 . Taped two alligator clips together to hold wires for soldering, added heat shrink, cut hard plastic sheath back 6 inches, wrapped with elect. tape, moves freely and every thing works again, the wife is happy
Thanks to the video I found this exact defect.
THANK YOU! That is exactly what is wrong with mine. Hopefully i will be having ice again.
Very helpful, thank you for posting this!
I just finished this repair. Unfortunately I think it is just a matter of time before it occurs again. Has anybody looked at replacing the harness? It looks like it goes well up into the door. Thanks for sharing!!
My 7th fix in 3 years of having this refrigerator has lasted the longest. I spliced in about 6" of extra wire for each run. I removed the small plastic black cover on the bottom of the door as well as the plastic cover that extends along the entire bottom. I don't have young children here, so I don't have to worry about anyone touching the bundled wires. I have them loosely wrapped with electrical tape so the wires will swing with the door (vs the original design kept the wires fixed). This is a horrible design, you would think that after making side by side refrigerators for 50 years they'd have this figured out by now.
Do you know what gauge of wire that is needed? I'm about to jump into this repair and thought I'd try to extend my wires as well.
by any chance was either of the wires the white or black one as I just checked and for now only have a white and black wire that are cut . Curious to know if maybe it is one of those that could be causing the ice maker to not work?
Mine make the ice but it won't dispense the ice. I notice a white wire split in half. Hopefully that's it. That's for the video.
Thanks for the video.
I would like to try to fix the one wire without taking the door off. Can you tell me if that unplugs just past the broken wires to the actual door. It looks like a screw and a snap on connection that I would just have to undo but I thought I would ask because you might know. Thanks
Some have been able to fix with the door in place.
Good job. Should I solder adding 1 in wire to each or just solder over lapping. Thanks
I just soldered the broken spot. But I guess it depends where it is broken
Nice repair! Whirlpool deserves to wear a dunce cap until they fix the design. Part of the problem is that the bottom cover comes with sharp plastic out of the mold and cuts the cable cover over time. I did take an Xacto knife to the cover to smooth all the edges and carve a bit of a relief to let the cable slide better. Since I only had one wire cut, I could make the repair by soldering without removing the door. It's a pretty intricate soldering job and I used hotmelt glue for insulation to give it more mechanical strength.
Great video!
I think we have the same refrigerator. Model WRS588FIHZOO. IT still makes ice but the ice doesn’t drop out. The motor bumps and grinds but doesn’t drop ice. I can turn the metal lever by hand when it’s empty of ice.
I would believe it’s the wires in the door. They’re constantly bending back and forth until they break
So do the wires need to be stripped back to solder or do we think a drop of solder in between could work without stripping some plastic off? Trying to preserve as much wire as possible.
Also to unplug you just remove the bottom plate or…?
Not sure if that will work, but would save a ton of time
I would recommend killing the power
Hate to have a funeral because of something like this 😎
@@outdoorswithsteveandlisa2138 yup. Always cut the power with electrical. Learned that a long time ago when I was a kid swapping a hard drive on a computer. Fried that sucker good ! 😂
Nice great job!!
Thank you very helpful
Tried defrost, blow drier. Didn't work. Found your post luckily and yup, 1 broken wire. All fixed and getting ice again. Thank you so much for the post. On a side note, for the people that are hating on the manufacturer for a crappy design. Come on now, they made a machine that makes little cubes of ice for you in the kitchen that breaks down from time to time. They probably didn't anticipate us excessively opening and closing the door for ice cream and cans of pina colada mix while we laze around not inventing things.
Thanks very much for the video. The same thing happened to me and the repair guy reconnected them with butt connectors. So far everything is working fine but I’m wondering if it’s only a matter of time before it breaks again. I’m considering purchasing another refrigerator and I’m wondering if there are other options that are similar to this one that do not have this horrible engineering design that you might know about? Thanks.
Huge help that was exactly what was wrong with mine
Thank you for the information
Our wires were fine, so now I may need to get out the blow dryer. I just don’t know where to some it exactly.
What model name is this fridge?
I do this why the door is still on, I bought some lamp wire and stripped and wired them together. Used a heat gun and heat shrink tape to connect the wires and leave them loose. I occasionally have to rewire them, but can do it on the floor. Anyone have a link to which wire controls which? Mine isn't dropping the ice and want to "re-fix" that particular wire.
You mentioned that you had ice the next morning. When did you first start noticing ice production…one hour after completion? Anxious to see if my solder job fixed it.
Give it a good 12hrs
Water and ice won’t work unless I take the filter out ?? Any suggestions
May be a clogged filter
Thank you
Update: I have fixed this about 3 times in the last 10 months. Right now my last resort was too strip back the wires as far back as I could on the fridge side and door side and solder all new wires in I think about 10 of them. I then heavily wrapped them and even notched out the plastic bottom plate that attaches to the fridge because I could see that the wires are rubbing up against it. I pray for the best but I think because of this Horse.... design it will just be a matter of time before that fails also. I was told by a repairman that the wiring harness can not be sold separately and you must order the whole door at a cost of about 800.00 if you could even get one. The fridge is only about 4 years old and works great otherwise but it has one major flaw which is an absolute shame.
Mine has stopped working again, since the initial repair. I’m going to repair it again and see if there is a solution. The design in which the door bends the wires every time it opens is just not great
@@outdoorswithsteveandlisa2138 Honestly if mine fails again I will most likely have no choice but to buy a new fridge. I had to cut the wires back so far because I wanted to put in all new ones that I won't have much of a choice if any next time it stops working. It really is an awful design on there part.
@@montiac22 I am planning to drill a hole in the base of the fridge so that the power cable no longer has to be folded when the door closes. If it works I will try to video the fix.
@@outdoorswithsteveandlisa2138 did drilling a hole fix the issue?
@@outdoorswithsteveandlisa2138 Hello looking forward to subscribe to this channel ASAP, but today I just purchased a brand new Whirlpool refrigerator, Whirlpool Model # WRS555SIHZ06 side by side, I have two questions, first I notice that in this new model I purchased today, the compressor shuts off anytime you open the fridge door or the freezer door, and then turn back on when you shut the doors, is that normal? the second question is, what temperature should the freezer side, and refrigerator side, be if you set the temperature at the factory recommended setting?
Hey Whirlpool, look 127k people have watched this. Guess what, about 100k of these people will probably never buy your products again. How about instead you send everyone a new wire harness and instructions how to fix this basic repair.
You are not wrong, after the third repair we bought a stand alone ice maker. This year, sold the whirlpool and bought a different one.
Cool! !! We had 5 cut wires ! We have ice again! Thank you!!
Do you have any idea why ice dispenser is not working too?
All related , Most likely there is another wire that is broken.
I would like to find the wiring schematic for the freezer door. So far I haven’t been able to get one. Maybe someone out there knows where to get one.
Has your repair held up? Looks like I will be tackling this soon. Thanks for the video.
First repair lasted over a year. Second repair didn’t last as long. The real problem is the door design. Every time it’s opened and closed it bends the wires. It’s literally a ticking time bomb, before it breaks again.
We punted after the third time and purchased a tabletop ice maker. Definitely not as convenient but at least we have ice.
Thanks for the video, we have same model, and after we watched your video, sure enough broken wire. Awful whirlpool design
Thanks
Thank you sir. I have one wire broken. I guess thats all it takes. Just a pathetic design.
Bro, I literally haven't gotten ice in 2 weeks, saw your video and noticed out of like 5 wires, 1 (Black wire) was cut in half, wtf! Maybe that's whats causing my issue!
My refrigerator makes ice but won’t drop it.
Nicely done.
👏👏👏👏👏👏👍🏼
I've done the 'fix' twice myself. If Whirlpool had made the hinge tube bigger, all the wires could have gone through together and not need to bend and stretch each time the door is opened. Very poor design!
And after a month or two you'll do it again and again and again on my Kenmore, same exact design....
6 times in two years, I am to a point of buying new fridge, different design, french style or something. 900$ for new door because they don't sell the wires separate. So 900$ for few months and damaged wires again or 2000$ for new fridge....
Thanks for trying. But we can’t see what you are talking about.
FYI you can do this job without removing door... most likely
Probably can, I am going to have to repair it again so May give it a try
NEVER PURCHASE A WHIRLPOOL REFRIGERATOR.
Awful design
More then awful more like just a convenient money making repair. Shame on Whirlpool. Never again!
Exactly, even using fine stranded wire in this area would prevent this for a much longer period of time, these break on practically new refrigerators with very little usage. Poor design, poor fabrication. Big thumbs down for whirlpool.
Whirlpool makes absolute garbage appliances. Nothing lasts past 6 years.
Thanks