FREQUENTLY ASKED QUESTIONS: 1.) Will this defrost the ENTIRE refrigerator? - No. It only defrosts the freezer section. The fresh food section is not affected. 2.) How long does it take before it starts to defrost? - The defrost cycle happens every 6 hours. You should notice if it's working at least 6 hours later. Sometimes the cycle can start earlier depending on when you forced the long defrost during the last cycle. 3.) How long is the long defrost cycle? It is exactly 21 minutes. The short defrost is 10 minutes. Sometimes 10 minutes is simply not long enough to thoroughly thaw out the lines. 4.) If the power cuts out, do I have to redo the procedure of setting it back to long defrost? - Yes. The fridge does not have stored memory. If the power cuts out, the defrost settings revert back to "AUTO." You must reapply the long defrost settings. 5.) This trick didn't help, what else could it be? - A severed wiring harness at the bottom door hinge is usually the culprit. But in rare cases, sometimes the defrost element can go bad. The water line pump can also go bad. Or the ice maker harvester motor can also go bad.
We have a different model but the steps were the same, so i am hoping this works! I will check in 6-8 hours. Otherwise, hubby will have to investigate further. Thank you so much for making this! This was so quick and easy. EDIT: 8 hours later, we have ice! It worked! Thank you again, so much!
I would like to make another comment, I followed your instructions and my icemaker is now working perfectly I want to thank you again for your easy to follow instructions. I hear the water coming into the icemaker.
Thanks for the video. I will try in tomorrow . I was going to just order a new ice maker. glad i didn't. (follow up). No this wasn't the problem, it was a broken wire at the bottom of the freezer door like many others on youtube. As the freezer door opens and closes it breaks the wires at that point. My refrigerator is 8 years old. Only had one wire broke.
Thank you so much for the instructions. Our icemaker went out over the weekend. I called the warranty folks. No one in. Tried your reprogramming and it worked perfectly. Thank you again for posting this.
Thank you, Thank you, Thank you! I just had my ice maker repaired a few months ago and then the same issue happened again. No ice!!! Ice is a big deal in my household. I came across your video and did what you mentioned in the video. I do not have the exact same refrigerator but it still worked. The electricity has been going off and on a lot lately. I have sent your video to all members of my family so they know what to do when the power goes off again. Thank you!!!! I have spent a lot of money already because of this issue and my kids were after me to buy a separate ice machine.
This worked for me, thanks for the video. When my fridge/freezer was installed the builder lost my manual, there's probably one on the internet somewhere but pushing buttons to get into maintenance mode is not something that immediately springs to mind so even with a manual I would be unlikely to find the fix. Good job.
Sir, you are appreciated! I replaced my ice-maker weeks ago and it made ice for 2 weeks and then stopped. I was about to buy another ice-maker and then I came across your video! You saved me at least $120 as well as a hour of installation time. Thank you for making the video.
The ice slowed waaaay down the very first summer we owned this and we purchased the warranty, so a professional came out and replaced the entire door. But the new door's hose wasn't the same size as the old door, so we didn't have water/ice for over 7 months while we waited for parts to come in. This 2nd summer the ice has slowed and fingers crossed this EASY trick works for us. I'll keep you posted!
My ice maker never stopped working but, I could tell water was being sprayed on the inside of the door. When I took off the front panel, I noticed that ice was built up in the black tube where the water flows into the ice tray. I took a blow dryer and melted the ice and a started to work again. 24 hours later the same thing happened. Hopefully this defrost option will work! If it does thank you so much!
THIS DIDN'T WORK AAAAARRRRRGGGGG I was so hopefull! 😫😫😫😫any others out there that found another solution? Do I take off the door? replace the tube? Drives me crazy because I don't understand why this is happening. I've had the fridge now for 6 years and all of the sudden? I unplugged it and let the computer reset, then did what's in this video. Hopefully round 2 works.
Your fix didn’t work but your other advice re other problems did uncover the problem. The wire bundle at the bottom of the door was split open and at least 2 of the wires were severed. Anything we can do about that short of calling a repair person? Thanks so much. You’ve been very helpful so far.
@@MShr-i2g That's unfortunate, I wish it could've been the easier fix! Sadly, the repair will be tedious. Each individual wire will need to be spliced together, kinda like installing a car stereo if you've ever done that before. I think another issue with the wire bundle are that the wires are too short and can't handle the door at full swing. So when you splice them back together, I'd use extra wiring to give it slack when it does open full lock. The professional way of doing it would be using a soldering iron and heat shrink tubing. I only have one video of such an install, but it's automotive in nature
@@OctaneSlainThanks again. I thought something like that might need done. Oddly, since I last texted you the ice maker has started working again. Nothing else appears to be wrong with it except being slow to make ice. The rest of the frig seems fine. We scheduled a tech to check and fix the wire problem. I can see myself screwing up that job if I do it.
With many whirlpool refrigerators, there is a sheet of paper with all the diagnostic codes hidden under the hinge cover of the right-side door (top hinge). With my fridge, there is one Phillips head screw to remove. Hope that helps.
I ran the long defrost 4 times and noticed that there is still ice lodged in the door. It’s the side with the on/off switch. Any tips for removing that?
This is the best explanation and easiest fix. But where did you get your test code? I have a different model and my test code only goes to 27. So I don't have 38. How do you get the code? The internet doesn't seem to help.
I saw another video, where it shows you where sometimes they leave the code list and troubleshoot guide, if you go up on a step stool. On the top of the right side door the will be a cover for the door hinge, undo the screw and pup the cover off and there should be the code list .
Unfortunately, I have ice frozen in the door behind the on/off switch. Do you have any tips for removing this ice? I tried the long defrost several times. Unfortunately, the ice behind the door is preventing the ice receptacle from clicking back in.
Maybe you should clean out those ears, old man. Need a tutorial on how to use a q-tip as well? "Water line" was said, and multiple times at that. However, I guess it's not unusual for geezers like you to start showing signs of dementia though. Hearing and seeing things that aren't there... Bless it.
Has the fridge made a hissing sound at all? If not, it could be the water feed tube solenoid going bad. You can try to disconnect it and see if water comes out during the icemaker cycle. And while the line is out, try blowing into it. If you can't pass air through it easily, it's got an ice blockage. If the air blows easily, more than likely the solenoid has went bad and needs replaced.
Thank you! So, it's making ice but not dropping it. Water then drops and freezes in the ice holder and also drips out onto the floor. Is there some other quick fix I can do or check to see if the mechanism that flips the ice tray isn't working? Thank you.
When you put the mode into Long defrost mode, will it defrost the whloe freezer or just the water line to the ice maker? Will I need to empty out the freezer first?
I don’t know about other people but when I initiated the Long DF it basically defrosted my entire freezer so I would remove all food. Question I have is do I have to do anything else to reset the freezer or will it automatically reset after the Long DF is complete and how long does this Long DF take
Could this impact pressure to the water dispenser? Mine is making ice, but water pressure is low and the filter isn’t the issue because when bypassed it’s still low.
What if one's buttons will not push in? I have held the buttons, even carefully trying to balance them equally and absolutely nothing happens. It is completely impossible for me to move that gigantic food chillin' machine. I had to pull woodwork down when it arrived for them to even get it into the kitchen and then more woodwork down for them to slide it into the opening. Since I cannot unplug it, because I cannot move it, might I reset it by turning off the circuit breaker? I have the emergency water filter on order from Amazon. It should be here any minute now. Hopefully that will fix the world which is now crumbling in because my tiny little 5 lb dog, who is in the picture, absolutely positively HAS to have crushed ice in her water!
Does this problem have anything to do with the refrigerator side freezing? I have both problems and hope your remedy will solve both. I was wondering if anyone else had this problem?
No, just leave it on long defrost. Your freezer will continue to act as normal. All this method does is extend the defrost duration of the ice water line.
These don't have a reset button on them, or none that I was able to find or search online. The tray stuck could be an issue with it being frozen. Can you rotate the tray by hand?
There is no water going to my ice maker but water is coming out through the water dispenser. It is completely impossible for me to move the refrigerator out. It barely got through the door when it was delivered to start with and it's way too big for me to handle. Pushing the little buttons in the front does not work on mine. Should I just flick off the circuit breaker for an hour or so? This, of course, assumes that you still feel that it would be a frozen line even if I'm getting water out the front door. I know it's a Sunday and I have don't expect you to respond but I'm kind of hoping that I'll get lucky. I ordered an emergency filter from Amazon and reset the thing that flashes that says that I need a new filter. I have an inline filter under the sink so I didn't feel any pressing need to change the one in the refrigerator/freezer. If Whirlpool is spiteful maybe they have something built in that automatically shuts things down. I'm uncertain. It's been a whole hour and a half since I ordered the water filter from Amazon. They need to drive faster! 🏎️🏁 Signed, Not a high strung Whirlpool refrigerator owner. A very patient Whirlpool refrigerator owner. PS: I really do appreciate your video and I'm going to follow you. You make everything look so nice and easy and those are very helpful tricks. Now, if only my buttons would work. They do not. I could stand there holding the buttons in until the cows come home and I do believe that the cows have run away and have no plans of returning.
Yes, flipping the circuit breaker would let the line thaw out. It will probably take a good while for it to defrost. What exactly are the buttons doing? Not registering your input at all?
@OctaneSlain The buttons don't do anything at all except give water or lights or ice. It is impossible to push in two buttons and effect a service panel. It's really weird because every video that I watched on TH-cam does it and the owner's manual even says to do it. I must have that odd refrigerator. I won't complain because I seem to be the only one that never has problems with mine. I didn't change the filter because I have an under the sink Rainsoft P-12 and it should be quite sufficient. The filter, when I did take it out of the refrigerator, did weigh a good 3 oz more than the brand new one so there was some accumulation in there. I cannot imagine what is taking the ice so long. I put the filter in on Saturday afternoon and the bucket still isn't even halfway full. Water is coming out perfectly fine and the ice will normally fill up within a day. It really doesn't make a lot of sense to me. It's not exactly logical. I put my thermometer in the freezer in the ice bin and it is -1°. I don't think it could possibly be too cold to make ice. I have the setting in at medium and the little lights say "ideal". At some point when I have somebody around that can actually move that gigantic food chillin' machine, maybe I'll just go back there and change the tubing out. I don't think it could be clogged but ya' never know. OH! Also, I tried flicking the circuit breaker off for 10 minutes to see if I would be able to push the buttons in and it still wouldn't work. I tried it with the ice maker off and the ice maker on. The ice maker needed the "eraser tip reset". It's working. It's just taking a ludicrous amount of time. It is now Tuesday for Pete's sake! I could have driven to Alaska and retrieved a few bags of ice from the eskimos and driven back home to Chicago by now. Of course it would have to be time warp travel because it's only like 90° out so the ice might not have lived. 🧊
@@OctaneSlain Just wanted to let you know that the ice bin is almost full now. It is Friday morning at about 1:20 a.m. and I just heard another batch of ice fall. I want them to check it and it's just about full. It only took 6 days. I purchased a generic filter but the flow rate on the back says it's identical to the Whirlpool model. I used to work in the water treatment industry and I know that generic filters are just as good as the brand names USUALLY. They must submit much more stringent reporting than the big brands as they are continually scrutinized. I suspect that it might be a good idea for me to grab a guy friend to move the refrigerator out for me so that I can change the PVC line going in. The Rainsoft P-12 solid carbon block filter that I have under the sink does NOT remove mineral content as a coconut carbon fiber would. Its mission in life is to remove things like lead, chlorine, bacterium, etcetera. NOT mineral content. Therefore💡...this COULD actually be my fault after all. I very stupidly didn't stop to think that the configuration on this refrigerator could be so different then my previous refrigerators with ice makers but, now that I've had the opportunity to think about it, the PVC takes a very peculiar turn to feed the freezer compartment unlike traditional feeds that are pretty much a straight shoot from water source to ice maker and therefore purge mineral content right into the ice so it does not back up. This refrigerator's water feed takes turns before it ever reaches the ice maker. Mineral content is essentially pulverized rock. It is heavy. That filter that's in the bottom of the freezer compartment pulls much mineral / rock material out of the water. It, therefore, stands to reason that when that thing got full of rock material rock material backed up through the PVC feed and likely solidified thus impairing the flow of water. The only logical fix is for me to replace the PVC line. I asked your professional opinion. Do I pretty much have an accurate assessment of what is happening in your opinion? Thanks
Leave it on long defrost, don't change it back. Sometimes if your power goes out for a long period of time, it'll reset back to auto. You will have to repeat this process and set it back to "long" defrost. Auto mode doesn't do a good job of cycling between defrost modes and let's your water line freeze up
@@julianherrera3130 if the ice is melting and still not making new ice, set it back to automatic defrost. You have a bad water line solenoid or broken wire in the corner door hinge.
@boblopinto7715 I don't know why your comment is directed toward me as I did not take a swipe at him. I have no idea what you're talking about as I said that he had the information perfectly accurate and that they ARE, in fact, French doors. I want to know why YOU ARE taking a swipe at ME? 😡
@@user-wr4uz8pg7m Perhaps this is a TH-cam issue. I get notifications that are quite weird that are very argumentative on subjects that are quite old. I'm starting to wonder if most of them, ALL of them, are TH-cam generated click bait BS. I've received emails from TH-cam on things I posted about EIGHT FREAKING YEARS AGO and can't even remember what the context was or WHY someone is posting in opposition. TH-cam is rather ridiculous. I use SmartTube to view but one has to subscribe to idiotic TH-cam to gain access.
@@travel0926 The model number is referenced in the title. Even if I called it a "neon green, revolving swing door nano-fridge" the fix would still be relevant to the model number. I just figured the majority of people needing assistance were referencing their fridge by their model numbers. Yea, I called it a "french door" instead of "side by side." My mistake. If you can't process the fact I made a minor mistake, I implore you to watch another video, or even create one of your own. Comment chains (positive or negative) help boost the algorithm for suggesting videos across TH-cam. Because of that fact, I don't mind your criticism, but I'm not sure what your end game is? A slight ego boost for correcting someone over something so minor? Bravo, champ 👏 You got me 🤷🏼♂️
@@OctaneSlain who sounds hurt now. Not an ego boost but just pointing out an obvious mistake. The troubleshooting is completely different. A French door style has the ice maker in the warmer fresh food section of the appliance and the side by side that you have has the ice maker installed in the freezer section. That fact that I have to point this out is sad and shows your lack of understanding the rudimentary facts. I searched on French door ice maker as that is what I was searching on as many people do. Would you be so defensive if someone posted a video about 4WD SUV repair but the video was about a FWD Sedan? Would you be afraid to see a mistake you made and instead attack someone else who pointed it out? If this boosts your views, then even better. I am all for what you do trying to help people. Just wanted it to help the correct group of people. Take some constructive criticism, correct your video and move one and continue cashing your engagement checks.
@@travel0926 I fixed the title. And that analogy would only work if someone specifically labeled the video title "Ford Excursion 4WD - Starter Replacement" then recorded a video of an actual Ford Excursion 4WD (and actually replacing the starter,) then mistakenly calling it a Ford Fusion in the video. Same concept: A.) Manufacture and model is in title B.) Titled unit is recorded C.) Titled repair is demonstrated Only mistake is calling the recorded object a different model name of the same manufactured product. At the end of the day you still: A.) Watched the model used B.) Watched how the repair is performed C.) Applied that knowledge to your model A simple mistake in verbiage does not affect the outcome of said repair.
I have followed the icemaker water fill test but the display just flashes 02 = water fill OFF. When i push SW3, it doesnt do anything (does not switch to O3 = fill ON). Does this mean there is an issue with the fill valve or a control signal from the circuit board to the fill valve?
FREQUENTLY ASKED QUESTIONS:
1.) Will this defrost the ENTIRE refrigerator?
- No. It only defrosts the freezer section. The fresh food section is not affected.
2.) How long does it take before it starts to defrost?
- The defrost cycle happens every 6 hours. You should notice if it's working at least 6 hours later. Sometimes the cycle can start earlier depending on when you forced the long defrost during the last cycle.
3.) How long is the long defrost cycle? It is exactly 21 minutes. The short defrost is 10 minutes. Sometimes 10 minutes is simply not long enough to thoroughly thaw out the lines.
4.) If the power cuts out, do I have to redo the procedure of setting it back to long defrost?
- Yes. The fridge does not have stored memory. If the power cuts out, the defrost settings revert back to "AUTO." You must reapply the long defrost settings.
5.) This trick didn't help, what else could it be?
- A severed wiring harness at the bottom door hinge is usually the culprit. But in rare cases, sometimes the defrost element can go bad. The water line pump can also go bad. Or the ice maker harvester motor can also go bad.
We have a different model but the steps were the same, so i am hoping this works! I will check in 6-8 hours. Otherwise, hubby will have to investigate further. Thank you so much for making this! This was so quick and easy.
EDIT: 8 hours later, we have ice! It worked! Thank you again, so much!
I would like to make another comment, I followed your instructions and my icemaker is now working perfectly I want to thank you again for your easy to follow instructions. I hear the water coming into the icemaker.
Did you noticed that the shut off arm was down when it was not making any ice?
Worked perfect! Mine took about 24 hours but the ice bucket went from nothing to completely full. Thank you!!
Thanks for the video. I will try in tomorrow . I was going to just order a new ice maker. glad i didn't. (follow up). No this wasn't the problem, it was a broken wire at the bottom of the freezer door like many others on youtube. As the freezer door opens and closes it breaks the wires at that point. My refrigerator is 8 years old. Only had one wire broke.
Thank you so much for the instructions. Our icemaker went out over the weekend. I called the warranty folks. No one in. Tried your reprogramming and it worked perfectly. Thank you again for posting this.
Does the fridge side still work while defrosting
Yes, fridge is unaffected
Works! I was going to call repair service then found this advice. Awesome.
Thank you, Thank you, Thank you! I just had my ice maker repaired a few months ago and then the same issue happened again. No ice!!! Ice is a big deal in my household. I came across your video and did what you mentioned in the video. I do not have the exact same refrigerator but it still worked. The electricity has been going off and on a lot lately. I have sent your video to all members of my family so they know what to do when the power goes off again. Thank you!!!! I have spent a lot of money already because of this issue and my kids were after me to buy a separate ice machine.
This worked for me, thanks for the video.
When my fridge/freezer was installed the builder lost my manual, there's probably one on the internet somewhere but pushing buttons to get into maintenance mode is not something that immediately springs to mind so even with a manual I would be unlikely to find the fix.
Good job.
Sir, you are appreciated! I replaced my ice-maker weeks ago and it made ice for 2 weeks and then stopped. I was about to buy another ice-maker and then I came across your video! You saved me at least $120 as well as a hour of installation time. Thank you for making the video.
This may be the answer I've been looking for! I will report back if this fixes our fridge 😊 thank you!
Thank you for making this video, it was driving me crazy trying to figure it out! Works!
The ice slowed waaaay down the very first summer we owned this and we purchased the warranty, so a professional came out and replaced the entire door. But the new door's hose wasn't the same size as the old door, so we didn't have water/ice for over 7 months while we waited for parts to come in. This 2nd summer the ice has slowed and fingers crossed this EASY trick works for us. I'll keep you posted!
Thank you for this video. How long before it starts making ice?
About 2 to 3 hours after the long defrost. If you aren't making ice after 8 hours of this setting, you may have another issue.
Thank You sooooooo much Nate Bargatze!
My ice maker never stopped working but, I could tell water was being sprayed on the inside of the door. When I took off the front panel, I noticed that ice was built up in the black tube where the water flows into the ice tray. I took a blow dryer and melted the ice and a started to work again. 24 hours later the same thing happened. Hopefully this defrost option will work! If it does thank you so much!
THIS DIDN'T WORK AAAAARRRRRGGGGG I was so hopefull! 😫😫😫😫any others out there that found another solution? Do I take off the door? replace the tube? Drives me crazy because I don't understand why this is happening. I've had the fridge now for 6 years and all of the sudden? I unplugged it and let the computer reset, then did what's in this video. Hopefully round 2 works.
Thank you so much you were the best video on utube and solved my problem.
Thank you for posting. My power was out last week, so hoping this is the case. Got the long defrost going but how long should it take?!!
Thank you for the advice. Quick question is on the long defrost. How long does that usually take?
Your fix didn’t work but your other advice re other problems did uncover the problem. The wire bundle at the bottom of the door was split open and at least 2 of the wires were severed. Anything we can do about that short of calling a repair person? Thanks so much. You’ve been very helpful so far.
@@MShr-i2g That's unfortunate, I wish it could've been the easier fix! Sadly, the repair will be tedious. Each individual wire will need to be spliced together, kinda like installing a car stereo if you've ever done that before. I think another issue with the wire bundle are that the wires are too short and can't handle the door at full swing. So when you splice them back together, I'd use extra wiring to give it slack when it does open full lock. The professional way of doing it would be using a soldering iron and heat shrink tubing. I only have one video of such an install, but it's automotive in nature
@@OctaneSlainThanks again. I thought something like that might need done. Oddly, since I last texted you the ice maker has started working again. Nothing else appears to be wrong with it except being slow to make ice. The rest of the frig seems fine. We scheduled a tech to check and fix the wire problem. I can see myself screwing up that job if I do it.
Man if this works you will be my hero!
Thank you SO MUCH! I'm sure you saved us many $$$. We would have had to call a repairman. We really appreciate this video. :)
Thank you. Where can i find a list of what the different codes represent in the diagnostic menu?
With many whirlpool refrigerators, there is a sheet of paper with all the diagnostic codes hidden under the hinge cover of the right-side door (top hinge). With my fridge, there is one Phillips head screw to remove. Hope that helps.
@@petermilligan7210 Thank you
Trying it now. Fingers crossed!
I ran the long defrost 4 times and noticed that there is still ice lodged in the door. It’s the side with the on/off switch. Any tips for removing that?
This is the best explanation and easiest fix. But where did you get your test code? I have a different model and my test code only goes to 27. So I don't have 38.
How do you get the code? The internet doesn't seem to help.
I saw another video, where it shows you where sometimes they leave the code list and troubleshoot guide, if you go up on a step stool. On the top of the right side door the will be a cover for the door hinge, undo the screw and pup the cover off and there should be the code list .
Thanks for this! Trying it now. Does it make sense that we still get water coming out of the other hole or is it two different lines?
Fantastic , big thank you!! So easy.
Question , how long does it take for things to defrost, thaw?
Unfortunately, I have ice frozen in the door behind the on/off switch. Do you have any tips for removing this ice? I tried the long defrost several times. Unfortunately, the ice behind the door is preventing the ice receptacle from clicking back in.
How long does it take for the “long defrost” to (hopefully) fix this problem?
Can people use the water while the long defrost is fixing the problem?
Excellent advice! Totally worked. Still not sure what “water lawn” has to do with my ice machine…
Maybe you should clean out those ears, old man. Need a tutorial on how to use a q-tip as well? "Water line" was said, and multiple times at that. However, I guess it's not unusual for geezers like you to start showing signs of dementia though. Hearing and seeing things that aren't there... Bless it.
What if my water line doesn't work either. I have this exact same model.
So, last night I did what you advised on your video and my refrigerator was dispensing water, this no water....what can it be?
Excellent tutorial, thanks for posting....
After I set the defrost when I got back through the process is still shows LF. Will it always show that first after selecting the zone?
I was able to do exactly what you said to do. Thanks! How long should it take for ice line to thaw?
Around 2 to 3 hours! You should hear the water line hissing soon!
I have a 2013 model. When I started the diagnostic mode but could not pull up a #38 option. Highest option number is like 30. Any suggestions?
Interesting. We had a 10 minute power outage in our neighborhood 3 weeks ago. But it just stopped making ice yesterday. Hoping this is the fix.
@@TheStabilio any luck?
@@OctaneSlain not with that unfortunately. Broke down and ordered the replacement ice maker and we're back up and running
@@TheStabiliowhere’d you buy it from?
@@alexiarose101 Amazon. It was around $60
I have done what you suggested but was wondering how long it takes to defrost and when will I get ice?
@@CarolynVivirito should take a few hours. Did your ice maker start working again?
@@OctaneSlainit’s been a day for me after following your video and still no ice.
@@RamonS661Could be a bad water pump to the ice maker
Do u have to do anything else after this? How long before it starts making ice again?
I tried on a Maytag but I looked the Ice maker..Do you have this solution for a Maytag? Thanks and blessings..
How long should ice start been made after this fix? Immediately, hours or days
We just did this yesterday but no ice has been started back up. Anything else we should do before we call a tech?
Has the fridge made a hissing sound at all? If not, it could be the water feed tube solenoid going bad. You can try to disconnect it and see if water comes out during the icemaker cycle. And while the line is out, try blowing into it. If you can't pass air through it easily, it's got an ice blockage. If the air blows easily, more than likely the solenoid has went bad and needs replaced.
Hi, I followed your instructions but the dial doesn't go to 38 mine stop at 29? any suggestions. Thank you.
Same here!
@@danberm1755 So I guess nobody has a solution?
29 here as well
Thank you! So, it's making ice but not dropping it. Water then drops and freezes in the ice holder and also drips out onto the floor. Is there some other quick fix I can do or check to see if the mechanism that flips the ice tray isn't working? Thank you.
Did you figure this out?
I’m having this same issue. Were you able to figure this out?
When you put the mode into Long defrost mode, will it defrost the whloe freezer or just the water line to the ice maker? Will I need to empty out the freezer first?
I don’t know about other people but when I initiated the Long DF it basically defrosted my entire freezer so I would remove all food. Question I have is do I have to do anything else to reset the freezer or will it automatically reset after the Long DF is complete and how long does this Long DF take
When you say it will defrost the freezer section, do I need to empty the freezer if I use the long term (6-8 hrs) defroster?
@@GraceFoley-b2m I have the same question. Do I need to empty the freezer when performing this long defrost?
My ice type won't change even though the pic changes from cubes to crushed. I always get crushed. Is there a fix for this?
Could this impact pressure to the water dispenser? Mine is making ice, but water pressure is low and the filter isn’t the issue because when bypassed it’s still low.
Failing water pump
How long does it take after the long defrost to produce ice?
What if one's buttons will not push in? I have held the buttons, even carefully trying to balance them equally and absolutely nothing happens.
It is completely impossible for me to move that gigantic food chillin' machine. I had to pull woodwork down when it arrived for them to even get it into the kitchen and then more woodwork down for them to slide it into the opening.
Since I cannot unplug it, because I cannot move it, might I reset it by turning off the circuit breaker?
I have the emergency water filter on order from Amazon. It should be here any minute now. Hopefully that will fix the world which is now crumbling in because my tiny little 5 lb dog, who is in the picture, absolutely positively HAS to have crushed ice in her water!
Good information. Thanks
My options started at 29 (that was the highest) and went down to 1, before cycling back to 29 (?).
Thank you!!!❤
how long will this take
So when the water line is frozen, the shut off arm aslo stay up siganling the system that the bin is full?
Same question.my arm stays up and it doesn’t come down….
My 38 options were SH AND OF OR DF , I picked the non SH. OPTION , any thoughts , just did it , can update on 2-3 hr
I'm not sure if that'll work. The "H" options are for the ice "harvest" settings.
Does this problem have anything to do with the refrigerator side freezing? I have both problems and hope your remedy will solve both. I was wondering if anyone else had this problem?
Blocking the top airflow vents will cause freezing with the refrigerator side.
My fridge number codes only go to 28 and don’t say sh or lo. Any advice?
Yes mine too. It only goes to 28. It's older fridge version. Any help?
Do you have to do anything to return the freezer to normal once the ice is working?
No, just leave it on long defrost. Your freezer will continue to act as normal. All this method does is extend the defrost duration of the ice water line.
How long does the “long” defrost take?
Worked perfectly, thank you!
This long defrost only affects the water line, right? We don’t have to worry about the food in there do we?
Any update on this?? Do we need to take the food out of the freezer before initiating the Long Defrost? If so, for how long?
Thank you, thank you!
My model only goes to 29 how do i find out what number to choose
The ice type button and light button when held together just resets the filter.
Have similar frig but the numbers only go to 29. Can’t determine the number for defrost?
I have the same problem mines only goes to 29
This is great information thank you so much
I have this same fridge and I can’t figure out where the ice maker reset button is and my tray is stuck down
These don't have a reset button on them, or none that I was able to find or search online. The tray stuck could be an issue with it being frozen. Can you rotate the tray by hand?
It works!
Thank you sir! 🙌🏼
Does this defrost your whole freezer
Just the ice maker feed line
My whirlpool same ice maker makes ice but ice doesn’t fall down next cycle leaking water
Awesome! Thank you!
Do you have to change the settings back when done?
No, leave it on long defrost
There is no water going to my ice maker but water is coming out through the water dispenser. It is completely impossible for me to move the refrigerator out. It barely got through the door when it was delivered to start with and it's way too big for me to handle.
Pushing the little buttons in the front does not work on mine.
Should I just flick off the circuit breaker for an hour or so? This, of course, assumes that you still feel that it would be a frozen line even if I'm getting water out the front door.
I know it's a Sunday and I have don't expect you to respond but I'm kind of hoping that I'll get lucky.
I ordered an emergency filter from Amazon and reset the thing that flashes that says that I need a new filter. I have an inline filter under the sink so I didn't feel any pressing need to change the one in the refrigerator/freezer. If Whirlpool is spiteful maybe they have something built in that automatically shuts things down.
I'm uncertain.
It's been a whole hour and a half since I ordered the water filter from Amazon. They need to drive faster! 🏎️🏁
Signed,
Not a high strung Whirlpool refrigerator owner. A very patient Whirlpool refrigerator owner.
PS: I really do appreciate your video and I'm going to follow you. You make everything look so nice and easy and those are very helpful tricks. Now, if only my buttons would work. They do not. I could stand there holding the buttons in until the cows come home and I do believe that the cows have run away and have no plans of returning.
Yes, flipping the circuit breaker would let the line thaw out. It will probably take a good while for it to defrost.
What exactly are the buttons doing? Not registering your input at all?
@OctaneSlain
The buttons don't do anything at all except give water or lights or ice. It is impossible to push in two buttons and effect a service panel. It's really weird because every video that I watched on TH-cam does it and the owner's manual even says to do it. I must have that odd refrigerator. I won't complain because I seem to be the only one that never has problems with mine.
I didn't change the filter because I have an under the sink Rainsoft P-12 and it should be quite sufficient. The filter, when I did take it out of the refrigerator, did weigh a good 3 oz more than the brand new one so there was some accumulation in there.
I cannot imagine what is taking the ice so long. I put the filter in on Saturday afternoon and the bucket still isn't even halfway full. Water is coming out perfectly fine and the ice will normally fill up within a day. It really doesn't make a lot of sense to me. It's not exactly logical. I put my thermometer in the freezer in the ice bin and it is -1°. I don't think it could possibly be too cold to make ice. I have the setting in at medium and the little lights say "ideal".
At some point when I have somebody around that can actually move that gigantic food chillin' machine, maybe I'll just go back there and change the tubing out. I don't think it could be clogged but ya' never know.
OH! Also, I tried flicking the circuit breaker off for 10 minutes to see if I would be able to push the buttons in and it still wouldn't work. I tried it with the ice maker off and the ice maker on. The ice maker needed the "eraser tip reset". It's working. It's just taking a ludicrous amount of time. It is now Tuesday for Pete's sake! I could have driven to Alaska and retrieved a few bags of ice from the eskimos and driven back home to Chicago by now. Of course it would have to be time warp travel because it's only like 90° out so the ice might not have lived. 🧊
@@OctaneSlain
Just wanted to let you know that the ice bin is almost full now. It is Friday morning at about 1:20 a.m. and I just heard another batch of ice fall. I want them to check it and it's just about full.
It only took 6 days.
I purchased a generic filter but the flow rate on the back says it's identical to the Whirlpool model. I used to work in the water treatment industry and I know that generic filters are just as good as the brand names USUALLY. They must submit much more stringent reporting than the big brands as they are continually scrutinized. I suspect that it might be a good idea for me to grab a guy friend to move the refrigerator out for me so that I can change the PVC line going in. The Rainsoft P-12 solid carbon block filter that I have under the sink does NOT remove mineral content as a coconut carbon fiber would. Its mission in life is to remove things like lead, chlorine, bacterium, etcetera. NOT mineral content.
Therefore💡...this COULD actually be my fault after all. I very stupidly didn't stop to think that the configuration on this refrigerator could be so different then my previous refrigerators with ice makers but, now that I've had the opportunity to think about it, the PVC takes a very peculiar turn to feed the freezer compartment unlike traditional feeds that are pretty much a straight shoot from water source to ice maker and therefore purge mineral content right into the ice so it does not back up.
This refrigerator's water feed takes turns before it ever reaches the ice maker. Mineral content is essentially pulverized rock. It is heavy. That filter that's in the bottom of the freezer compartment pulls much mineral / rock material out of the water. It, therefore, stands to reason that when that thing got full of rock material rock material backed up through the PVC feed and likely solidified thus impairing the flow of water. The only logical fix is for me to replace the PVC line.
I asked your professional opinion. Do I pretty much have an accurate assessment of what is happening in your opinion?
Thanks
Thanks hopefully it works
This is a quick patch fix. This frig are junk and between broken wires at the hing and water line issues. Go find an old frig with have less issues.
It really is a piece of crap. Especially for the price tag.
Great video thank you
Thank you!
Thanks👏🏼
Helpful, thanks
Thank you so much!!!
How long until it starts working again?
Around 2 to 3 hours. It is a slow process
After the 2-3 hours do you change it back to the previous setting or leave on all?
Leave it on long defrost, don't change it back. Sometimes if your power goes out for a long period of time, it'll reset back to auto. You will have to repeat this process and set it back to "long" defrost. Auto mode doesn't do a good job of cycling between defrost modes and let's your water line freeze up
The white ice tray came off and fell inside the ice case. How do you put that back on ? Please share a video on this 😊
I did all the steps and i think it jjst turned off the ice in freezer is melting
@@julianherrera3130 if the ice is melting and still not making new ice, set it back to automatic defrost. You have a bad water line solenoid or broken wire in the corner door hinge.
Thanks
@boblopinto7715
I don't know why your comment is directed toward me as I did not take a swipe at him. I have no idea what you're talking about as I said that he had the information perfectly accurate and that they ARE, in fact, French doors.
I want to know why YOU ARE taking a swipe at ME? 😡
It's all good. Have a nice day.
@@user-wr4uz8pg7m
Perhaps this is a TH-cam issue. I get notifications that are quite weird that are very argumentative on subjects that are quite old. I'm starting to wonder if most of them, ALL of them, are TH-cam generated click bait BS.
I've received emails from TH-cam on things I posted about EIGHT FREAKING YEARS AGO and can't even remember what the context was or WHY someone is posting in opposition.
TH-cam is rather ridiculous. I use SmartTube to view but one has to subscribe to idiotic TH-cam to gain access.
The worst quality video I can recall on TH-cam - so much blah blah about nothing - crap music - and then "unthaw it" - you've got to be kidding me...
@@gifford888 Imagine liking your own comment 😂 Blah, blah, blah your comment sucks just like you
Why are you saying that you have a French Door fridge when you do NOT. Difficult to trust someone who gets an obvious fact so wrong.
@@travel0926 The model number is referenced in the title. Even if I called it a "neon green, revolving swing door nano-fridge" the fix would still be relevant to the model number. I just figured the majority of people needing assistance were referencing their fridge by their model numbers. Yea, I called it a "french door" instead of "side by side." My mistake. If you can't process the fact I made a minor mistake, I implore you to watch another video, or even create one of your own. Comment chains (positive or negative) help boost the algorithm for suggesting videos across TH-cam. Because of that fact, I don't mind your criticism, but I'm not sure what your end game is? A slight ego boost for correcting someone over something so minor? Bravo, champ 👏 You got me 🤷🏼♂️
@@OctaneSlainDude's wife must have him on edge. Having "trust" issues over a TH-cam video 😂😂
@@OctaneSlain who sounds hurt now. Not an ego boost but just pointing out an obvious mistake. The troubleshooting is completely different. A French door style has the ice maker in the warmer fresh food section of the appliance and the side by side that you have has the ice maker installed in the freezer section. That fact that I have to point this out is sad and shows your lack of understanding the rudimentary facts. I searched on French door ice maker as that is what I was searching on as many people do. Would you be so defensive if someone posted a video about 4WD SUV repair but the video was about a FWD Sedan? Would you be afraid to see a mistake you made and instead attack someone else who pointed it out?
If this boosts your views, then even better. I am all for what you do trying to help people. Just wanted it to help the correct group of people. Take some constructive criticism, correct your video and move one and continue cashing your engagement checks.
@@travel0926 I fixed the title. And that analogy would only work if someone specifically labeled the video title "Ford Excursion 4WD - Starter Replacement" then recorded a video of an actual Ford Excursion 4WD (and actually replacing the starter,) then mistakenly calling it a Ford Fusion in the video.
Same concept:
A.) Manufacture and model is in title
B.) Titled unit is recorded
C.) Titled repair is demonstrated
Only mistake is calling the recorded object a different model name of the same manufactured product.
At the end of the day you still:
A.) Watched the model used
B.) Watched how the repair is performed
C.) Applied that knowledge to your model
A simple mistake in verbiage does not affect the outcome of said repair.
For the record I have a french door whirlpool and this fixed my problem. Thanks for doing this video!
I have followed the icemaker water fill test but the display just flashes 02 = water fill OFF. When i push SW3, it doesnt do anything (does not switch to O3 = fill ON). Does this mean there is an issue with the fill valve or a control signal from the circuit board to the fill valve?
Thank you!