Update on my motor on the Sportster S part 1
ฝัง
- เผยแพร่เมื่อ 14 ต.ค. 2024
- My Harley Davidson Sportster S has been in the shop for one month. Here is what’s happening.
#cbm10 #bikelife #harleydavidson #exhaust #cbm10 #sportster #sportsters #warranty #nowarranty #fail
My 471cc Rebel 500 is @ 70k miles, and only paid $6,200 out the door total. Harley is the reason I ended up on a Honda.
Plus you do meet the nicest people on a Honda
@@bearcatracing007 Never leave another bike on the side of the road. Safe Travels!
and they wonder why HD sales are declining
Best of luck getting this resolved
You should really share your experience with Harley, you get a lot of exposure on your videos. They absolutely should honor the repair especially if you still have the factory catalytic converter in there.
That sportster s is so cool but there’s so much to go wrong. I love my 883R but maybe I’ll upgrade to a vrod first. I’ve heard those engines are super stout designed with Porsche in Germany
I agree with those who said put the stock exhaust back on first, but that ship has sailed. Despite that, I struggle to see the relationship between the exhaust and the issue with your engine. The HD rep had to reach pretty far up his butt to deny warranty coverage on this one. For 13K, an attorney might be worth a consultation. But it shouldn't even go that far. Stories like this piss me off.
Sorry to hear your woes. BTW, Under full warranty I waited 1 YEAR, after being promised 3 weeks max. Fault at dealership as well as HD corp ... SO SAD
Always, always, always...put your bike BACK into STOCK configuration BEFORE you take it in to the dealer. It would have taken you NO TIME to put the stock exhaust back on before you took it in!
Exactly and he has all the parts still there on the wall
Wouldnt it have been his dealer that told them there was an aftermarket exhaust on the bike in the first place? Edit, nvm i see now factory rep looked at it.
Taking my deposit back, I will look at Indians Scout. Good Luck.
Hopefully, you have better luck than I did with Indian. If you go that route.. I sold mine after 4 years.nothing but electric problems, battery, charging, starter.
You think Indian won’t mess you over? You think Indian bikes never have defects and they never refuse repairs?
You believe that I have some magic beans to sell you.
Also with Indian always try to take trips near dealers too because you out somewhere and the bike has a defect with clutch, engine or electrical issues good luck.
Indian is a smaller company with a thinner profit line, they’re not going to be replacing major components all willy-nilly.
@@stanwilliams1642 Well, then there is Yamaha/Kawasaki.
H-D sorted out the issues with the Rev Max bikes for 2024.
@@ericr.7527 Well that's great, but now I have a commitment to Indian. Really like the Scout.
Thank you for your vlog. Thank you for shering your situation/story with us. Great to have you.
I used to work in a Harley dealership, years ago, and we fixed so much stuff for free, because Harley wouldn't cover it. That was during the AMF years, and the crap coming out of the Harley factory wasn't the best. I do kind of agree with those people who say "don't dick with the bike until the warranty runs out." You gave Harley a reason to refuse you.
Just bought a Honda VTX 1800. No regrets.
Found your channel after owning a 24’ sportster s for a month or so and traded in after 3 trips to the dealer, 😿 enjoying my low rider S now 😎
What did you get for your trade?
@@xsheashea they basically bought it back. I got it at msrp price no markup (18k) and they bought it back for 17,6. Left on the low rider s same day
Since the idea is to get you to ride in on a Sportster and out on a Big Twin, I'd call the plan a success here.
I don't know if it translates to motorcycles but at least in the automotive world the manufacturer has to be able to prove that the modifications you made caused the problem that they're denying the claim in order for it to be a valid denial. I'm not sure exactly what they're saying cause the problem but you might be able to go that avenue.
That being said if you change the exhaust on a bike without altering the tune you have almost certainly made the bike run more lean because of better air flow. This is especially true with modern restrictive catalytic converter based exhausts. Running a bike lean can definitely cause problems and could easily be used as part of the justification for them denying the warranty claim.
I am done with HD due to there after sales service. Had an oiling issue with an ultra guide 2019. Fixed it, sold it. Have three older ones in the shed and will continue to service them myself. New ride is a z900rs👍.
Harley already lost in court over voiding warranty due to after market parts
The dealer should have warned you to re install the stock exhaust before the factory rep looked at it.
Thats what I am thinking. They would have known this would be an issue.. seems like them acting like they are on his side saying they aint gonna let it go is grand standing. Unless it was a mechanic that honestly just didnt think about it.
@@Jojo-o6o6w The dealer will make money on the repair if they do it. Some dealers are afraid of getting set up if they are doing a little warranty fraud on their own, the factory can be a monster in itself. Replacing an engine is not what the factory wants to do and will look for any excuse not to pay the full bill. I hate to say it, the dealerships least profitable part is service and repair and that goes bad first.
An extended Warranty is pretty useless. But nonetheless, if your contract excludes claimes with aftermarket exhausts and / or tunes than this is on you.
they love to pick and chose when it comes to that..and honestly harley has gotten nailed about the lack of covering warranty issues here in the states last year. So they were told that they don't have to cover the non factory parts but if its factory issues they have to cover it here in the states which I get you're in Canada so not sure how your government handles things like that. Sucks for sure that they are doing the warranty BS with you over it. I know I was told by my dealer that if I was to install a hitch on my bike that it would void the warranty just by simply having it on the bike even if i didn't pull a trailer with the bike and just used a extended platform for added storage. I'd contact a government rep if that's possible as well to possibly help you with the warranty issue. Hope they cover it and get you back out on the road.
If the problem is as you described with the oil line, that has nothing to do with an exhaust system..
Hope they do right by you. Good luck.
Note to self. Don't modify your bike while under warranty! On the same subject. A club member had a similar issue and he had to sue HD to get his money back. After getting the funds the HD dealer talk him into buying a brand new CVO. Go figure! In the mean time I have been riding my new Can- Am Spyder made in Canada and loving it!
A cool bike is a bike that you can ride. Not one that sits in the shop and a manufacturer won’t stand behind.
HD also offers a full catalog of performance parts for all models. Is that how they get by in voiding everyones warranty? Could be. I never buy an extended warranty for anything.
I will add this to my hundreds of HD dealer horror stories.
Best of luck to you.
Sorry for your luck on that bike. Ive heard so many horror stories on the new rev max bikes. I purchased the esp for my 19 Fat Bob, but I never needed it.
They wonder why they are circling the drain.
Same bike, 23 model. Dealer tech recommended the TBR pipes to me, so I installed them. No problems so far. How many miles on your bike?
There was a brand new Sportster s with a two brothers exhaust for sale at my local Harley shop I am pretty sure it had a warranty..almost 10k on mine.no issues so far
Good luck
I got a 2023 road king custom. I got a tune cycle Rama 485 cam, I have a performance warranty. Everything is covered under warranty. Push Ron’s everything. Exhaust. You’ve got a performance warranty.
Wow. Good luck Chris.
How many miles/km did you put on it so far? I’d be really annoyed and totally understand your frustrations. Best of luck.
They were just looking for any reason to not cover the engine under warranty.
I think I commented to you to get rid of the thing before it took a dump. Any Harley with that RevMax engine is a turd. Resale values won’t be good.
It's a good reason. Motors have an ECU map that matches the exhaust. If you put those a-hole noisemakers on without a proper tune, the motor will run too lean and run too hot on the valves. This is why some hoser in a garage should not second guess professional engineering.
I bought a 2021 S when they first came out. I was only able to put 1200 miles on it in 10 months, due to recalls and breakdowns. I had the extended warranty. I sold it back to the dealer at a 6k loss😢
Dealers are famous for not fixing what should be a factory issue. Extended warranties basically just mean more money to who ever sold it. Good luck and maybe they have not told you yet to go pound sand.
I did a Stage One. I purchased the Exhaust at the Dealership and brought in my own Air Cleaner. Plus the Screaming Chicken Tuner plue Dyno'ed. The Dealership placed the work and parts in the computer for the bike. Was told they had to so my Warranty did not get dinged. Work approved and done by them. I paid a lot. I have the extended warranty also. I have heard of M8 engines cratering and HD not covering the warranty. My brother in law had this happen and they basically had him buy a new bike and go way upside down on the financing. CVO! CVO! CVO! Bad. Bad.. Bad. Myself. I would have dropped it in the river and put a stolen bike report on it. Very shady crap these warranties.
That is the most Harley experience I’ve ever heard
Never dick with a bike until the warrany runs out
hindsight should have redicked it before taking it back
Could have got a rebel 1100 or Royal Enfield and been riding all year. I own a 17 sportster 48 and it nickel and dimes me to death. Once I pay it off I’m getting a Honda. I have a RE meteor and haven’t had one issue 11000 miles later. Bought it for when the sportster was having trouble. I couldn’t imagine your situation
When is see a Harley rider with a Tee shirt that say's, " i'd rather push a Harley than ride a Honda", i consider that a cult. LOL. I have a couple of friends that ride Harley. In the time i've had my 1995 Honda 1100 American classic edition, they have had 4 Harley's! Yes, they sold all of them except their current ones because of mechanical problems. Armed with that knowledge, i never wanted one. Getting the most popular one is not the way to go. In addition to my Honda, i bought a 2016 Moto Guzzi Eldorado. It's so reliable and easy to work on. If anyone in the United States or Canada for that matter, you can buy a used for very cheap as they are not popular. Mine listed for 17000 new. I purchase mine in Marietta Georgia 2 years old with 13000 miles on it for 6800$ Easy to work on. The valve adjusters are lock and screw type. With the cylinders sticking out the side, it makes for easy adjustment unlike shim under bucket types. I do all my services myself and it's quite enjoyable. Anyone interested in Guzzi needs to do some research. When Piaggio bought Guzzi sometime around 2010 they went to an eight valve head. Those bikes had valve recall from 2010-2012. Other than that, go for it. www.apriliaforum.com/forums/archive/index.php/t-315242.html
We have lemon laws here in the U.S.
They don't apply to bikes, in iowa at least. I checked into it when my S lived in the shop all the time😢
@@danielmart7940 Really. I didn't know that.
@@danielmart7940 Most states have the same deal.
@@lovingmylifeasIage6741 when I sold bike back to dealer sfter 10 .o the of frustration, I got refunded the unused portion of the extended warranty premium. ABOUT HALF THE REFUND CAME FROM THE ACTUAL DEALERSHIP!!!
So. When you are paying for an extended warranty,,,,the dealer is getting half the money. No wonder they push that on you so heavily
I’m having a similar experience on my 2021 at 6800 miles with the ticking engine sound. It is sickening how terrible it’s working out… probably never going to buy another Harley because of this. They f$$$ you every step of the way with a smile on their face. Like you, I went out and bought a Honda yesterday❤
How did you get 6800 miles out of yours? I had to throw in the towel at 1200 miles😢
Update - to my amazement, they are covering the repair under some special warranty. Not getting a full engine replacement, so we’ll see how it goes…
@@danielmart7940that’s rough my man. Hopefully you didn’t get too beat up on it
@@xsheashea I lost 6k on it in 10 months from brand new
Don't give up contacting people at Harley, other dealerships etc. I believe they must prove the exhaust was the cause of the failure. Just like if you change your seat and your suspension fails, they can't say oh you changed your seat warranties are void. My dealership put on a two brothers racing exhaust and it won't void any warranty
In the US yes, pretty sure they dont care about our laws in Canada though.
Fight hard to make them fix it.
Don't give up.
Then once they completely fix it turn around and sell it.
Chris,
Absolutely contact HD corporate customer service
Also right a letter chronologically listing the issues that led up to this point.
Using the exhaust as an excuse to not honor the extended warranty is BS.
I have seen several Sportster S bike with the same TBR pipe purchased and installed at our local HD dealer here in PA.
You have to stay on the MOCO with calls and letters so they make this wrong a right.
I had this same issue them back in 1987.
It took most of the summer without my bike but in the end they sent a new crate motor my dealer got me back on the road.
Hang in there and good luck.
Best of luck with the bike . I have yet to deal with a stealership that could be trusted regardless of the brand unfortunately .
Does Magnussen moss act not apply in canada?
Sorry about the luck, I like my bikes to run like that oven on tv, set it and forget it. I'm on an 03 vfr800 and a 125cc town bike
There’s a warranty. And then a performance warranty. You have to have the performance warranty to cover any of that stuff they should’ve told you that.
Right to repair.
What do the warrenties say about modifying the exhaust?
Chris, so literally looking at the bike numerous times, back and forth, since it started to fail here and there, they said NOTHING about the aftermarket exhaust system until they needed to potentially replace the engine or rebuild it? At what point were they going to point out this issue and mention that this could cause problems with the engine and warranty issues? An aftermarket exhaust allows the bikes engine to breath more easily and reduce pressure back to the engine. If anything, it should improve the bikes reliability not hinder it. OEM Exhausts are there to meet noise/emissions standards, and in doing so make the engine suffer as a result not for the better.
Unless it runs to lean and burns a valve.
If it is a oil line issue, its obviously nothing to do with the exhaust.
Changing OEM parts that are not the manufacturer always run the risk of putting the warranty in jeopardy. We can say all day long it didn’t cause but the motorcycle owner will bear the burden of proof. What shop are you going to take it to and spend that kind of money to prove? Attorney? The owner will spend more money than the bike is worth or the original repair.
@@jagjr6772 my point still remains unanswered, they have seen the bike now, numerous times. The last time they inspected it, they said they couldn't find the issue. Not once have they said to Chris to remove the exhaust which they believe is causing the issue. If they had and Chris continued to ride the bike eventually causing the engine failure to occur then the liability of the repair is clearly at Chris's door. I've never heard of an aftermarket exhaust causing engine damage.
@AdamForeman I agree changing "slip-on mufflers" would not cause damage. I have TAB and Vance&Hines slip-ons. It still is an easy out for Harley-Davidson to blame us as the owner. Changing the full exhaust pipes definitely would so I have stayed away from that. You mentioned early in the video that they accused you of a tune because of the exhaust. A funny thing is how strict they are on the Harley-Davidson ESP warranty. I have it on my 883 and Road King. The ESP does not cover Screaming Eagle parts, HD own aftermarket parts. There is an addendum box and you have to pay extra to get them covered. The point I am making is anytime we as consumers change an OEM part it is our burden to prove. Sounds like you have a good dealer trying to help. I would be surprised if the second factory tech throws the first one under the bus. Good luck and keep us updated.
What do f Harley would have installed your exhaust? Wouldn’t they cover it? That’s crazy 😢
Guess who's not waiting on a call from the HD dealership?
Doesn’t the manufacturer need to show how any modification caused a problem before they deny a claim ?
did the dealer do the exhaust as a Harley compliant job?
I’d be throwing the stock exhaust back on and going to the next dealer down the line. (Unless they’ve documented your rogue exhaust being tied to your vin)
It will be all documented. Especially being that Harley Davidson sent a factory technician and denied the warranty. Plus the dealer it’s has a lot of diagnostic hours that need to be paid for. Diagnostic labor isn’t free, dealerships are franchises.
They're always coverin' their ass.
I just bought a brand new rolls canardly and spent an absolute sh$tload on it, hope it doesn’t fvck up on me.
Ill say it, ESP sucks. my intake manifold MELTED and i had to rattle cages to have them replace it.
My 100th anniversary real Sporty is still running like a champ.
good, but its a slow turd and handles like one too.
@@northvanwan7428 LOL!!!!!
The older Evo Sportsters would run and run. Slow? Yup. But, push button and go.
Crap $13k. You know they wouldn't give you that for a trade in. I have a 22 Pan America with close to 20k miles on it. Stories like this make me very nervous about continued ownership. Its a shame I love the bike.
Lame. Is your sportster a 21? My Pan America is in the shop right now for chain guides and a stator, with a Two Brothers exhaust and they haven't given me any grief. The tech showed me the upgraded lube tube I believe you are talking about while mine is open.
Shame about the bike. I had a 21 model for about a year. Constant issues just pissed me off and i decided to sell it for something else instead.
It’s covered they gave me a new engine for my 21 road glide in 2022 I only had 15000 miles
The Sportster S is the only utterly unreliable bike I have ever owned. I’ve had minor issues here and there with other brands which were not show stoppers and were resolved but the Sportster S let me down on so many occasions. There were several manufacturing issues from new which the dealer had to fix before I could take possession of the bike. It broke down in the fast lane of the interstate on the way home from the dealer after buying it which was the most frightening experience I have had on a bike. It failed to start on a regular basis. It went into limp mode on a regular basis which limited my speed to 20mph and saw cars whizzing past me on fast roads. All sorts of error codes and glitches which HD had no idea how to fix.
I ended up trading it in at considerable cost just to get out of it before it died altogether. I absolutely loved the bike when it worked. Still one of my favourite bikes to ride of all time but absolutely infuriatingly unreliable and not at all worth the hassle. From the number of low mileage Pan Americas I see listed for sale I am guessing the revmax platform is a big problem which needs resolved.
There is no reason on earth to deny a warranty claim caused by an oil feed because you fitted an exhaust. When I hear this it’s clear this is a company which does not stand behind its products and it dissuades me from ever considering another HD.
From seeing your previous videos on the matter I think you have been very patient and handled the issues with grace and good humor. I would not have been so patient.
Thank you for posting this.
Wow, that does not look good on the motor company. I hope you get it sorted out but it already looks bad on them that you have to fight them to honor their warranty.
The Sportster S is garbage and Harley knows it.
Not that I'm arguing with you on this, but if it's true, it doesn't say much for Harley engineering expertise.
Labor rate is $180 per hour 👍
If they are telling you the bike is fine, then they should give you top p/ex value against another bike. Don't pay for a repair - use the cash to trade for a Honda.....
Typical HD BS, I'll never own one, I've heard way too many horror stories. Absolutely love The Kramer on the wall! I ride a 2006 Yamaha Stratoliner, owned it for 10 years now. I'll keep it till it dies then I think I'll find a low mileage Goldwing...
A lot has changed since Willie G left the company. The past 2 CEO's have had ZERO experience with motorcycles. In fact, they were known for microwave ovens & sneakers. Basically "Bean Counters" have taken over, again just like the AMF years.🙄 Good Luck!
This will be the last Harley I own - I've been thankful that it's been problem free ever since a shut off at 80 MPH on the highway (terrifying to say the least), but the horror stories I've heard about the new Harleys are enough to push me away.
I don't know the law in Canada, but in the US, Harley did try to pull something similar on a customer who, unfortunately for them, had very deep pockets - and they paid dearly when they lost the case in court. I believe it was the same thing; they tried to void his warranty due to an aftermarket exhaust. But we have very specific laws that protect against that kind of behavior.
Wishing you the best of luck!
Definately Contact HD and complain complain complain..... Till they go lets just fix it....
Horrible story--best of luck, man.
why does a bike modification nullify the warrantee?
There are a lot of modifications that would nullify your warranty. Let's say you built up your bike to be a drag racer. You could hardly expect Harley to cover the damage if the you blew up the motor.
@@martymcfly1776 agreed. but pipes?
@@iggyzorro2406 You're probably right but you're giving them a loophole.
Oh, come on, that's all part of the fun of Harley ownership. For the amount that they charge for their overpriced bikes, that's just all part of the 'premium' ownership experience. If it was me, I'd junk it.
Get your bike back put your old exhaust back on and go to a different dealership
Dude call Harley corporate thats horse shit. My sportster S did the same thing and I also had the TBR exhaust on it and it was covered. Dont take no for an answer
Metric engineering is superior
This alone is enough for me not to touch one of their bikes. Its disgusting how they have treated you.
It takes years of study and tool collection just to fix the easiest problems on less technical harleys. Try enroll in a motorcycle repair class for line tech at harley dealer.
So Harley fitted a Harley exhaust to replace the std and they won't say its under warranty is shocking!
Or
You fit after market parts, well sounds like a you problem 😂
We ride motorcycles and drive cars.
$13,900??? OMFG
All Harleys built after 2000 are Crap. The main problem they use inferior parts All Over there bikes. Most Harleys encounter there first Major Mechanical between 8000 and 1200 miles.
Get a Lawyer
That would cost more than the motorcycle is worth. A consumer suing a billion dollar company over a $10,000 bike?😅
You are getting screwed by Harley. It's terrible the way you are being treated.
First, you bought a Hardley, then complain. Second, those aftermarket noisemaker exhausts don't have enough mid low range back pressure and they cause the bikes to run even leaner than stock, which is already lean, so you likely burned a few valves. So yeah, f*ck around with engineering, now you find out. Being dumb is expensive.
OUCH!!!!
Harley my ass, what’s the warranty guys name and address?
Stick with the other “H”, Honda.
And yes, Harley warranties are a joke.
Get a road kang
Shoulda just bought an Indian 😂
Buy a Japanese bike.
HDs are full of crappy Chinese parts anyway.
You buy a Harley to learn how to wrench on motorcycles, and chase parts. Or, you are dumb and have a lot of money. At least the second part will relieve you of a lot of your money. Especially in Canada. 10 or 11 months of wrenching weather each year.
Has anyone seen the Harley Davidson WOKE fiasco???🖕HD!
Yeah, Harley and water cooled engines = junk
Sorry to hear you are going through this with your bike. I had a 2022 Nightster and had lots of problems, so I empathize. I ended up getting rid of it because it was just too problematic. I also had a 2017 Stage 1+ WRX with an extended warranty, that had many issues. Any time it needed something, even though it was a pain, I made sure to put the OEM parts back on just in case. Warranty techs are fickle. I hope they honor your warranty agreement, though. Lastly, your Jesus jokes were off-putting and offensive. Unsubbing.
Sorry, but if you bought a "Sportster S", which is not a Sportster at all, and not even a Harley, then it's your fault. I have a 2001 883C and a 2006 1200L, and they are doing just fine. They look like Sportsters, they sound like Sportsters, and they feel like Sportsters. The "Sportster S" is a piece of garbage that does none of those things. If you didn't want a Harley, you should have bought Japanese. It might be boring, but at least it would have been reliable.
wow thats helpful. 🤡
You’re comment makes you sound like a fucking asshole!!
I am pretty sure he did buy a Harley-Davidson. Just because it doesn’t meet your definition of a sportster doesn’t matter. It’s a video about a broken bike and warranty dispute with Harley-Davidson.
Agree. With the SportsterS you're just buying an expensive decal.
@@jagjr6772 There is a difference between something sold by Harley Davidson, with their name on it, and a "Harley" A real Harley has a certain look, sound, and feel. It has an air cooled 45 degree single crankpin v twin. "Harley Davidson" ruined the big bikes with the smooth, quiet M8 engine, then they got rid of the Sportster, the last remaining bike that fit the definition of a "Harley" Just the name by itself means nothing.
So basically, you're complaining that you didn't do your research on warranties? Nice rant.
Good to know, if Harley won’t fix it then we as consumers need to hit back and go buy the competitions bike, which would be an Indian. I LOVE HD but we don’t need to tolerate this horseshit.