Microsoft Surface Pro 8 & X: Black Screen, Won't Turn On? 4 Easy Fixes!
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- เผยแพร่เมื่อ 28 ส.ค. 2024
- I show you how to fix a Microsoft Surface Pro 8 (amzn.to/3wIxk3W) same for Surface Pro X (amzn.to/3yZkkcR) that is experiencing a black screen where the Surface Pro 8 or X is on but the screen won't turn on its just black/blank. I give you 4 easy possible fixes. Hope this helps.
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Pressed down on the screen, and felt clicking around the front camera. Didn't turn on initially when I let go to press the power button. However, 2nd time I held it down where it clicked while holding the power button VOILA! Thank you for sharing this ingenious method of fixing a hardware issue without having to open up the hardware, great job!
WORKED 100%, I had to press down on screen and just like magic......im back on
Unbelievable, but the third method actually worked for a Surface Pro 8! Screen was not completely black, you saw that it was on, with some white stripes flickering over it, but nearly comletely greyish black. I pressed with a towl and two fingers the display down and it clicked on one side a little bit. After that it works again and the screen turns on normally!
To be honest, I didn't expect this to work. I think someone needs to be careful, not to press down to hard, as there is the possibility to crack the display.
Nice video and thanks!
Thanks for this fix. The first step worked perfectly. Mine is a work device and an update was available so I initiated it as I had time before my appointment, then...BLACK SCREEN! Now I am subscribed and did "Like" this video.
Never would have thought to press down on the screen!!!! I immediately felt a click and it turned right on. Thank you for the save!
it turned on at the repair shop you mean?
I tried the freezer suggestion and it surprisingly turned back on. I'll admit I was skeptical about this technique.
You are a life saver. Putting it in the freezer was the only thing that worked! Thank you!
do you have to put it in the freezer every time you want to start it?
Same problem here, but unfortunately I have bad news, it is a hardware issue, the microswich inside the tablet is the culprit. There's a microswich inside the tablet that fails because of the battery swallowing in time, that's why while it's warm, it won't start, if putting in the freezer does the trick... There you go... Cold contracts and 1 micron it's enough to change the behavior. Unfortunately, even if you fix it... It's temporary, until the battery swallows a little more again
Thank you. The last tip with display works.
My old Surface Pro 2 run after 2 years again. 👍
by pressing screen for 10 seconds and it did work for me. For two days tried many different things did not work. But your idea in 10 sec I was up and running. Great work
WOW you are the man, I had tried everything from other sites with no luck my surface pro has been dead for weeks. I just triad your number 3 tip pressed all over and bang she's on and alive. Great work thanks for sharing mate 👍
My jaw is still open because I just tried the third method - pressing the screen and ... it worked! I was pressing the whole screen at first quite gently, then repeated it using more force, and the repeated again, and then it just turned on on its own (must have been awaken after I used the second method - pressing the power button for 30 seconds). I was very sceptical at first when I saw the part of the video showing the third and the forth option, but then I thought: what do I have to loose?
THANK YOU!!!
Pressing the screen worked for me!
Lifesaver 🎉the first technique worked for me 🙌🏾🙌🏾
Pressing in the corners helped me to wake up the screen. Thank you mate. Big help... 🎉🎉🎉
Worked after I pressed down (trjed all the others multiple time 😅). No idea if that's what helped. But I'll take it! Thank you!
You saved my daughter’s time and money. Great solution! Press! Press!
Thank you so much! The first technique that actually worked for me.
Thank you! I used my work laptop charger and it works! You are amazing!
The only thing that worked for me was putting it in the freezer. I never would have thought of doing that, but it worked. Thanks so much! 👍
Thank you for your help. I went to fix my surface with geek Squad and they said I have to get a new one because, my warranty was expired. I saw your video and did option 3. Now my surface is working again. Thanks again.
Putting it in the freezer work, but if i shut it down it returns to black screen, so I have to put it back again in the freezer every time it turns off. I don’t know what to do
It happens the same for me, the laptop surface doesn't turn on fter the first power
The gentle whack method worked. Thank you.
Thank you for the video. Not sure which method worked but it turned on. I know the charging cable wasn't working I plugged it into USB C port and it started to charge and turned on. It was at 76% so I am still not sure why it wouldn't turn on. I even stuck it in the freezer. Any way Thank you very much.
Thanks! I just started having this on my Surface Pro 7 after two years. I also get a thin dull white line at the bottom of the screen. I will try the press method to see if this restores it and maybe removes the line.
Have you had anymore issues? I ask because I just purchased a SP7. I also own a SP4 that for the most part, has been working great since I bought it about 3 years ago
The pressing on front of the screen worked for me. Thank you
Wow freezer trick worked!!!!! Who would have thought. 🎉
Thanks this worked. Looks like it was finishing some type of update when it turned back on...👍
Great stuff! My issue ended up being a faulty charging cable (white light blinked on and off repeatedly when connected to Surface).
Dam.... I think this is my issue also
Dude thank you. I got to step three and started pressing all over being skeptical. I heard a pop and did what you said and it worked!! Thanks
My surface does not turn on, I connected it to 2 different chargers, it heats up at the top cornet, but it does not turn on and the blue charging light on the charger does not light up either. Help me please.
Pushing on the back top fixed my issue, thank you so much!
Thankyou soo muchh such a lifesaver!!!
the pressing down the corners techqnique worked! thank you so much!
Thank you! It worked ❤
I wasn’t able to remove my screen, but I held down the power button until the windows logo appeared. Bless you!
Thank you
I am truly thankful. The freezer method worked!
Thank you. Step 3 was my miracle
Thank you so much for this information , its very useful for me and my boss appreciated after solving his surface pro Issue. 💯💯🙌🙌
What do I do if the logo pops up but the screen still shuts off?
Thank you so much!! I have the Surface Pro X, did not want to turn on, but with your video with the first option was fixed. Thank you so much for your help!!
Thank you Holding the button for 20-30 seconds worked🎉
The 3rd solution worked for my Surface Pro 3. I couldn't believe the solution would be pressing the screen but it worked and I laughed so hard at such an unthinkable solution but it worked omg hahahhahah Thanks for the video :D
What a bizarre technique, but what did I have to lose? Worked for me, too.
Thank you 🙏🏻 I WAS SOO scared
You helped me from failing an exam thank you sir
Frezer method works for me. Thanks a lot
The rubbing across the screen worked for me! I had tried the first 2 methods repeatedly over a couple days and had almost given up hope, until I found this video. Thanks!
Sammmmmme kept hearing clicking to my surface pro 8 scared me for a second
Mine too. For a moment I thought I had lost it
Thank you soo much pressing on the screen worked for me. Back to a productive Sunday! 🙏
Hoping this works today when I get off work. Been trying to get it on for 2 days
😮 Yiu save me, mine was completely off, thank you! Thank you!
Did not work for. And putting my table inside the freezer was a very bad idea. I just new after applying your advice. Right now I surely know my tablet is broken because of you. Guys please never put your tablet inside of any freezer for any amount of time.
Thank you!
Freezer option worked out. thank you soooo much!!
He is a genius!!
I fixed it with 3rd way 🎉
Thanks! Maybe these things aren't as good as I hoped
Thank you. The press down worked!!!
This is a great video. straight to the point and fixes the problem 👍👍
Thank you so much, pressing on the screen worked for my pro 5
Unfortunately, this fix and any other fix it's temporary only!!!
Sooner or later you'll encounter again this problem.
It's not new to Microsoft, it's just the way they do business. They know about this issue, but they don't care, this has been around since Surface Pro 2 going on... It's a great device, but they care more about marketing and sales rather than the customers.
I will never buy a Microsoft product again!
Their customers service is terrible as well.
The culprit is a tiny magnetic microswich inside the tablet, about 1/2 inch away from the right side edge, if you're tablet is on... Try yourself with a tiny magnet, place it around the right hand side speaker, a little below it, you'll see the screen goes off, if the microswich is working properly... The screen comes back on right after removing the magnet.
The problem is the battery, in time it swallows and is pushing against the motherboard, the microswich is so tiny that 1 micron of expansion due to the heat or swallowing battery it's enough to change the behavior.
Some temporary ways might work, especially with pushing down the screen, you are basically pushing against the battery, you are flattening it down, so the motherboard goes back to it's original state... But eventually battery will swallow again, and usually expands more and more with time.
Pretty much the Surface series could be associated with the a few years ago Samsung Note 7 bursting in flames one of a sudden issue. They packed the battery way to tight, they never left any room for expanding and contracting, it's well known that a PC warms up quite a bit... But sales needs to keep going...
This whole problem could have been avoided, if everything was the same, but the thickness would have been 1mm greater so the battery in time would have room to expand without putting any pressure on the motherboard and causing the microswich to malfunction.
The only real fix, is to take it apart and replace the battery, and for a permanent fix would be to find the magnetic microswich and short it out in such manner that the LCD would be on all the time and won't ever go off even after closing the type cover keyboard.
Thank you.
Wow, I did not think the towel method was going to work, but my did for me.
Is the charger light going on and off? Or does it stay on??
Helpful solution’s 👍
Not sure if you can msg me at some point but my 7+ just began having this issue. A week ago I was putting it through the ringer of stamina and doing some standard document work plus running Discord for a video conference. The battery died (or at least it shut down just before it did) so I called my day there, went home, plugged it in over night. I didn't need it for a few days but I went to start it up and I DO get the windows logo, and then the screen goes black and nothing happens. Tried all these attempts and about to try a second run through of them but it's weirding me out that it just... kinda wants to start but won't. I am going to try (as soon as I have time) to make a USB recovery to factory reset the tablet. But basically it just pops up the windows logo then I get a black screen and nothing happens. I've let it sit for roughly 15 minutes and I've done hard-resets multiple times now after letting it sit for longer but still does the same. I'm guessing I need to send it in for repairs if it's consistently giving me this problem. Tried both Vol+ and Vol-
I have the same problem, have you found a solution?
@@evagagosz-faure5915 local tech friend checked everything and said it seems like it thinks the battery is dead when it's not so probably need to send it in for repairs.
Thank you for your valuable information
you are a real life saver... thanks man
Worked for me. I had to press around and also leave it in the freezer for 20 minutes and pressed down again.
A computer that needs all that effort to turn on is not worth buying.
Tell me about it, this thing works fine until it doesn’t
Youre a life saver!!!!!
One is not turning on plus 😢I keep trying to see if there are more video that can help my computer but doesn't work for me😢😢😢
You are awesome brother! Ty for helping me fix this!
Thank you for your help. Much appreciated.
thank you so much!!! it worked for me!!
My guy glooks for the vaild video. I appreciate you
It actually worked!! You just saved me big time
Thanks that was helpful and worked for me👍👍
Hi I got a black screen just a few hours after taking it out of the box. I did the reboot of holding the button and it worked. Should I return it and get a new one? Am I likely to continue having this issue?
Most likely u won’t experience this again unless u have a loose connection inside. If I was u and just got the surface pro and this happened I would just play with it another week and if all good I’d just keep it no worries.
I think I need a new charger mine won’t glow to show it’s turning on or chargin
It helped thank you !!!!!!!!!!!!!!!
Thanks man
Amazing. Thank you!
Hello, I have a problem with the surface pro x screen, as the touch does not respond. Is there a solution? Thank you
Thank you Bro🫂❤
Yay it worked. After pressing the screen. Thanks bud
Thank you so much!
Thank you so much. It worked for me. I liked the way you systematically go through each step. Excellent video and super helpful. Thanks again!
I can't get it to work. It shows the Microsoft sign and the little circle goes round and round seems like downloading and then a quick red lite shows and then back to all blk screen ??
Tanks
You just saved my job, I had reports to file and my manager was looking over with a frown.
Thank you! It worked!
Helpful. Thank you
the solution 3 working for me thaks brother you save me 👍
Was the charger for me thanks boss man
It worked for me. I appreciate.
Nice, maybe somebody finds this helpful. But honestly, such a terrible device this has been. I had this black screen problem at some point, it kinda sorted itself out. But I've had blue screen TWICE within the first week of owning it. Also, using 4K 60hz signal is all messed up with green banding and static as if I'm using analog VHS tape system from the 90s, it's completely unusable. My wireless mouse also keeps disconnecting for no reason (doesn't do it on my Windows desktop). Even if these weren't a problem, the device gets uncomfortably hot while drawing in photoshop - and it was the primary reason I got it in the first place. If I could, I would return it. But I cannot and am stuck with this piece of garbage. Stay away people, it's not worth it despite all the good things it has to offer!
Did you try these steps?
Thank you for the warning, because I was considering buying one of these after my HP started mucking up out of warranty.
@@trikeonabike4949 I like it but I've had issues. Wouldn't really recommend but kinda would if that makes any sense
agree. been nothing but issues for me
Horrible experience with this brand too. Never again.
Thanks so much!!
The method for pushing it in worked it made a loud clicking noise pop noise then it cut back on how did that even happen I don't even move it I use it as a desktop........ Thank you 🙏🙏🙏🙏🙏🙏🙏
Thank you so much bro
2nd step worked bro
2:29 it worked 😮😅!! Press press press keep pressing all over 😅 😮 ❤ thank u so much 😊 she’s up n running