Seems like the adhesive is a common problem. It just wont stick to the surface of anything in my car. Not even something plain as windows just to see if they stick at all. It is very disappointing.
Hi, If we can help, drop us a message either through e-mail (feedback@alpena.ca) or through one of our social media channels (@AlpenaAutomotive on Facebook and Instagram)
Hello I just mocked mine up to test it, I do the same on the app after connecting I select flo glo. I select a color like blue for example. The strips just keep on a rainbow color pattern almost like a demo mode. I cannot switch the colors… any advice?
@@AlpenaAutomotive you should make an option on the app to sync to music, It will bring more people to your product and those people will be more likely to recommend your product, I have your interior kit and the only issue i have is that i can't make my lights pulse with my music.
I wired into my cigarette lighter. But the wire doesn’t turn on the box for me. My cigarette lighter still works tho. The plug in for the lighter works too.
@@chibears23cam idk if you're still looking for an answer, but last night I did mine and I used 2 breadboard cables to make an extension, positive went onto battery positive terminal and the negative went to a metal part next to the battery so it made ground. Then I connected said cables to the ones from the set and adjusted them with black tape, and it worked well. Just be careful about switching them off manually from the master switch because they stay lit, that way it doesn't consume your battery, or if you want you can disconnect the 12v cable every time you get out without turning off the master switch so it will always be on when you reconnect said cable
Hi, This is a pretty wire-intensive kit unfortunately, it can be done with extensions and a lot of careful cable management but you will at minimum need 2-3 wires running for power and strip connections.
Can you make a usb powered one? The cigarette lighter one is huge and ugly, and if someone wanted a cigarette lighter option it is way easier to find the adapter in store. Where right now im having a really hard time finding a 4 pin to usb adapter chord.
These have been the worst for me they don’t stick and I can’t even return them to Walmart very disappointed in this product maybe just mine but won’t stick longer then 5 min
Hi Alex, You can hardwire these to a fused, 12V DC source capable of the amp draw (stated in the installation instructions) but it becomes a more involved installation in terms of time and effort
@@AlpenaAutomotive hi I tried to use it with the add a fuse to the cigarette lighter fuse but it doesn’t recognize it through Bluetooth. It’s only recognized when it’s plugged directly into the cigarette lighter.
The adhesive did not stick so I had to use my own adhesive. When turning on the lights all the wires had to be installed backwards. Once the lights turned on and I was connected on my app they refused to change colors. Not worth my money and I would like a refund.
update 4: now all of my wires are useless. two broken cables and two with adhesive that doesnt stick. thanks for the waste of money. please go bankrupt
@@austindomingue9235 If you'd like some help shoot us a message on Instagram or Facebook, or an e-mail at feedback@alpena.ca - we might be able to fix this experience but we may not be able to go bankrupt for you!
Hi Samantha, If you have any questions or want some additional support send us a message on Facebook or Instagram or an e-mail at feedback@alpena.ca and we'll see what we can do!
Hi Seth, We do our best to meet certain retail price points that we do not control - if you're missing anything included in the box get in touch with us and we can help - send us a message on Facebook or Instagram or at feedback@alpena.ca
Really though whose car is small enough to not need extensions, they coulda just made the wires longer you can always hide more wire can’t hide it if you don’t have enough to play with
Hi Vince, There are a few reasons you may be experiencing some connectivity issues - if you would like to troubleshoot drop us a DM on Facebook or Instagram or send us an e-mail at feedback@alpena.ca and we can try to get you up and running!
Adhesive is absolutely garbage. Does not stick at all even tried heating with blow dryer and didn’t stick for shit. Wouldn’t recommend this to anybody.
You have Meade this SO MUCH easier and more understanding to follow than the other video I came across. Thank u!!
They make it seem so easy 😑
Hey Donna - if you are having any issues installing our product please send us a DM via Facebook or Instagram and we'll help out!
The Adhesive Sucks. Id Pay Extra For A Better One 😭
Mines keep coming loose but so far it works.
Q
Seems like the adhesive is a common problem. It just wont stick to the surface of anything in my car. Not even something plain as windows just to see if they stick at all. It is very disappointing.
Hi,
If we can help, drop us a message either through e-mail (feedback@alpena.ca) or through one of our social media channels (@AlpenaAutomotive on Facebook and Instagram)
The adhesive on the strips don't stick too good, had to use 3m double tape on mine
Hi, if you are having any issues with our products, please send us an email to: feedback@alpena.ca. Thank you!
Funny I had the same issue I was pissed
@@camon2wheels587 same I just put them on and it keeps pissing me off cause they just fall, honestly kinda regret spending $70 on em
Thx bro from 2024
Hello I just mocked mine up to test it, I do the same on the app after connecting I select flo glo. I select a color like blue for example. The strips just keep on a rainbow color pattern almost like a demo mode. I cannot switch the colors… any advice?
Hi there, which exact product did you buy? It will say on the box. :)
I plug them in and the lights won’t turn on? Any suggestions
Hi, Send us an e-mail at feedback@alpena.ca or a message through Facebook or Instagram and we can help you with this!
Hey did you ever get this solved?
@@RaZr__Sharp Send us an e-mail at feedback@alpena.ca or send us a message on Facebook or Instagram and we can try to help!
How do you get them to stop flashing? Programming is not very intuitive.
Hi, Send us an e-mail at feedback@alpena.ca or a message through Facebook or Instagram and we can help you with this!
Is there anyway on the app to sync the lights to the music you are playing?
Sorry, but our lights do not sync to music at this time
@@AlpenaAutomotive you should make an option on the app to sync to music,
It will bring more people to your product and those people will be more likely to recommend your product,
I have your interior kit and the only issue i have is that i can't make my lights pulse with my music.
@@paulmode6849 it’s not as easy as it sounds to make that happen
@@satanicscripts I know just tossing some ideas their way.
So, no disconecting the battery?
When using the cigarette plug adapter, disconnecting the battery is not necessary.
Do you guys have any suggestions on what I can hardline splice to in my car?
It changes from car to car but make sure the power source is fused or an inline fuse is installed
I wired into my cigarette lighter. But the wire doesn’t turn on the box for me. My cigarette lighter still works tho. The plug in for the lighter works too.
@@chibears23cam idk if you're still looking for an answer, but last night I did mine and I used 2 breadboard cables to make an extension, positive went onto battery positive terminal and the negative went to a metal part next to the battery so it made ground. Then I connected said cables to the ones from the set and adjusted them with black tape, and it worked well. Just be careful about switching them off manually from the master switch because they stay lit, that way it doesn't consume your battery, or if you want you can disconnect the 12v cable every time you get out without turning off the master switch so it will always be on when you reconnect said cable
How could I set this up without wires everywhere
Hi,
This is a pretty wire-intensive kit unfortunately, it can be done with extensions and a lot of careful cable management but you will at minimum need 2-3 wires running for power and strip connections.
My phone wont connect to the bluetooth it doesn’t show up any help??
Mines doing the same thing
so i just got mine working. Don't connect it to blue tooth. you just have to have it turned on. Mine was the ezlink but was listed under undergrow
Only downfall is you can't turn the brightness down on the color changin lights
What should we do about the cords
Can you make a usb powered one? The cigarette lighter one is huge and ugly, and if someone wanted a cigarette lighter option it is way easier to find the adapter in store. Where right now im having a really hard time finding a 4 pin to usb adapter chord.
Hi Justin,
USB does not provide enough power for this kit, and it outputs a different voltage unfortunately.
These have been the worst for me they don’t stick and I can’t even return them to Walmart very disappointed in this product maybe just mine but won’t stick longer then 5 min
Hi, if you are having any issues with our products, please send us an email to: feedback@alpena.ca. Thank you!
Is there any way that I can wire this to my vehicle without having to use the cigarette light adapter?
Hi Alex,
You can hardwire these to a fused, 12V DC source capable of the amp draw (stated in the installation instructions) but it becomes a more involved installation in terms of time and effort
@@AlpenaAutomotive thanks!!
@@AlpenaAutomotive hi I tried to use it with the add a fuse to the cigarette lighter fuse but it doesn’t recognize it through Bluetooth. It’s only recognized when it’s plugged directly into the cigarette lighter.
The adhesive did not stick so I had to use my own adhesive. When turning on the lights all the wires had to be installed backwards. Once the lights turned on and I was connected on my app they refused to change colors. Not worth my money and I would like a refund.
Sorry, not at this time. We are working on it though, stay tuned!
Is there a way to create your own scene?
Hi,
This kit is not capable of creating custom scenes unfortunately.
Thanks!
Mine doesnt even turn on. Worst investment I've ever made lol.
Send us a message on Facebook or Instagram or an e-mail at feedback@alpena.ca and we'll help get you back up and running!
my item doesn’t even pop up
Hi,
If you want to troubleshoot, send us a DM on Facebook or Instagram or an e-mail at feedback@alpena.ca - we're here to get you up and running!
thanks for taking my money! two of the strips stopped sticking out the box and one doesnt even fit on the wire cause its so fucked
update: the wire broke. this product is shit
update 2: two wires broke🥳. i would only recommend buying this if you hate the person youre getting it for
update 4: now all of my wires are useless. two broken cables and two with adhesive that doesnt stick. thanks for the waste of money. please go bankrupt
@@austindomingue9235 If you'd like some help shoot us a message on Instagram or Facebook, or an e-mail at feedback@alpena.ca - we might be able to fix this experience but we may not be able to go bankrupt for you!
@@AlpenaAutomotive true yall wont ever go bankrupt. these lights have a lifespan of 15 minutes. so as long as you have loyal customers you’ll be fine!
it’s very complicated on how to make the lights work all it causes is frustration
Hi Samantha,
If you have any questions or want some additional support send us a message on Facebook or Instagram or an e-mail at feedback@alpena.ca and we'll see what we can do!
If only you’d just put the extensions in the fucking packages and raise the price thank you
Hi Seth,
We do our best to meet certain retail price points that we do not control - if you're missing anything included in the box get in touch with us and we can help - send us a message on Facebook or Instagram or at feedback@alpena.ca
Really though whose car is small enough to not need extensions, they coulda just made the wires longer you can always hide more wire can’t hide it if you don’t have enough to play with
Why doesn’t my phone connect? This shit sucks
Hi Vince,
There are a few reasons you may be experiencing some connectivity issues - if you would like to troubleshoot drop us a DM on Facebook or Instagram or send us an e-mail at feedback@alpena.ca and we can try to get you up and running!
Adhesive is absolutely garbage. Does not stick at all even tried heating with blow dryer and didn’t stick for shit. Wouldn’t recommend this to anybody.