Be sure to claim it anyway. Big companies get let off the hook even more because the payouts aren’t worth it for the individual, so the actual settlement amount is sometimes way less in aggregate than even the minor penalty the suit represents. AKA still claim it cause fuck ‘em
@@Lavarpsu10class action checks aren't written by the companies, they're written by the lawyers, the funds are put into a specific account and are "set aside" for the clients for a specific amount of time, then the remainder goes to the law office, not back to the corporation.
I for one am glad that our federal government, a wholly owned subsidiary of UNH/UHG, will go out of their way to find those responsible for this. I'm not happy that they just want to buy them a drink once they find them.
Glad you're talking about this! Most mainstream media was too freaked about a blip in AT&T phone coverage to talk about something actually significantly impacting patient care. On a totally unrelated note, it took almost a week after the hack for UHC's stock to start falling :)
Yeah thanks for addressing this. I feel really out of the loop. I don't work in healthcare. I'm a full time patient, multiple chronic illnesses. So this kind of stuff at worst affects me, at best interests me. But I don't get informed about stuff through any official channel. Social media FTW. Again thank you Dr. G. 🙏🏻
Well of course it was a week later, the US Legislature had to get an opportunity to cash out first. All of them were on vacation ya know, they didn't get the scroll from their courier until they rode it in on a horse.
I work as software and integration support for an NEMT dispatching software. We integrate with CHC so our clients can bill insurance. Or at least we did until the cyber attack. We've had to recommend our clients do 1500 form billing if their partners will accept them
We need to make it personal for these executives and shareholders. Point out to them that the treatment they received for the infection they picked up on their ‘definitely for work’ trip to a developing nation could become public knowledge.
nah the only way to make it personal to them is for another country to repo their yacht if they don't personally pay damages out of pocket, but of course "out of pocket" only works the other way around in their world
When it's been over a week now and us at the pharmacies still have no way to run certain claims/coupons, and all we get is a TBD when we ask about date it will be fully fixed 🙃 very fun to try to explain, but you've done it perfectly
During the month of healthcare series I began to feel Jimothy would crack somehow and wondered which way - was absolutely delighted by the direction D.r G. took him with it when it happened lol.
My immunosuppressant is late because of it. The pharmacy finally processed the claim on Thursday. They tried to tell me last week that I could just pay out of pocket for it and get reimbursed. Sure Karen, let me just whip out the old debit card and charge $20k! 🤬🤦
See, paying out of pocket to be reimbursed later for these things wouldn't even be so bad if the US had actual AFFORDABLE healthcare. And while immunosuppressants might be expensive, they're still only a TINY fraction of the price of what they were trying to charge you there. Absolutely tyrannical, jeez.
Change, United, Optum. One big monopoly 😡. And another important question- why the heck does your SS number have to be in your medical record! Your medical record travels all over the world due to offshoring. Plus thousands of people see your SS number in the course of business. It all sucks. So many HIPAA violations happen to.
I mean if we’re arguing that, why has the Social Security number become a person’s most sensitive password? We literally made the username the password, and it’s a terrible 9-character, digits-only password that you can’t change for your entire life.
@@ghiansudelo2590 all because people in the US are scared of having a national ID like the rest of the civilized world... it would be way safer than a simple number.
I am a pharmacy tech and the past week or 2 not been able to bill many prescriptions and having to tell patients to pay insane out of pocket prices or not get their meds that they need to live. And we have no ideas when the systems will be back up. Completely unbelievable and being responsible to tell that to unaware patients is the worst part of the job.
GoodRX can cover some medications for some amounts, often times for more expensive prescriptions will only cover a small amount and it helps a little but not enough.@@Liloldliz
GoodRx can absolutely not replace insurance in most cases. Especially for insulin chemo and immunotherapy drugs as well as other vital type drugs. It is a supplement for most.
@harth3432 my bad dude I'm not from the USA. It sounds like you're doing the best you can in a really unfair system, I respect that and hope you have support from the people around you.
Even NEMT transportation companies need CHC in some places to bill insurance for covered transportation. I work for an ISV that uses CHC. Our clients are justifiably very uncertain rn. All we can tell them to attempt is to reach out to the insurance company and try 1500 form billing rather than 837 (physical vs electronic)
Cough cough HIPAA BREACH cough Ten THOUSAND dollars per day per violation...times 100 million transactions... Where do I send funeral flowers for the United Healthcare CEO?
No no unfortunately those HIPAA fines are only for bullying smaller community hospitals. They don’t apply to massive insurance conglomerates who faithfully pay their tithes to the appropriate political candidates.
@@jonareckerthis, unfortunately. In theory the damages should add up but for no reason at all the courts are going to decide to slap United on the wrist for compromising millions of patient's information as well as putting countless lives at risk as treatment is frozen.
I’m literally dealing with this right now. I’m a precertification specialist, and now we have to manually call UHC for any new authorizations we have, instead of using their provider portal. And so does everyone else in the country. Which means hold times? HOURS LONG TO GET A SINGLE REP. I feel awful for those reps, too.
The nonprofit Healthcare Center I work at has been closed for the last 3 days because we got ransomwared by Black Suit. Idk what they think they're going to get out of a 5 million nonprofit that services mostly low income patients and clients but the first of the month is usually our busiest day and none of our clients could come in
As someone who is not from the US, this(not just this sort but all the private equity ones) sounds like a horrible dystopian fantasy ... until I check the news about it.
Indeed. My DH on network side and this week has been super busy. And that's not to mention the time he spent cuz I'm a patient also affected by this any my meds delayed.
As a pharmacy technician, we haven’t been able to fill a bunch of prescriptions because of this. I couldn’t get someone their paxlovid the other day because the savings card wouldn’t go through, and he doesn’t have health insurance (it’s $1300 cash); some other lady couldn’t get her kid’s ADHD medication because the savings card wouldn’t go through, others can’t get their mounjaro…even one of my own specialty medications got delayed in its arrival because the system was down for it, I got lucky though and it got resolved before I ran out…it’s a mess…
YALL AFTER A WEEK AND A HALF MY PHARMACY STARTED RECEIEVING ESCRIPTS AGAIN YESTERDAY. We threw a little party 🥳 We ended up fixing *most* of the billing by signing up with a different company. Some insurances and manufacturer coupons still don't work😔 We have yet to start on the MOUNDS of rebilling refunds we have to do😅
Insurances and discount cards like good RX are back up but manufacturer loyalty coupons, which some people in a dystopian twist need to be able to afford their lifesaving medication even WITH insurance, never came back online. Every time I have to tell someone the medicine they typically get for 20-30$ is now 200$ because the manufacturer coupon they relied upon to afford their medicine is gone destroys my heart.
Thank you for bringing light to this. I know some pharmacies are telling people whats happening but not all (idk why its not their fault its happening). So a large number of patients are still in the dark about why their claims cant be processed and theh cant really get their meds.
One thing my dad always taught me as a healthcare provider is that when you make as much money as they do you write the rules. And you can hire the best lawyers for anybody who opposes you. He told me that whenever you see a lawsuit passed against an insurance company in the news, it's just a chip off the shoulder because if it was actually a substantial amount to the company, they wouldn't lose the lawsuit.
Funny thing happened last week in Dallas. Very few cell phones worked in Dallas Texas or anywhere across the southern US. My military pharmacy network was down for several days before and after the Dallas fiasco. Went to my eye doctor in a different state and they couldn’t call in prescriptions anywhere. A friend in Dallas knew of several medical establishments having the same issues. Coincidence? I don’t think so!
This hits home. Has anyone seen their outage notifications? They are on a loop. They are too big to fail, and have a potatohead outage notification system.
Always on point! And it will turn out this whole mess could have been prevented if they had a little better organization and invested in better security and training, which they didn’t because it would cost them money. Who is the victim in the end, the customer, so why should they spend money? Same story over and over again.
All the more reason that I'm SO happy I don't live in the USA!!! Medicare and all hospital-related things like operations, tests, recuperation time (if I ever need to use any of these) and almost all medications are free.
One of the biggest health insurers in Australia had data stolen after data was left exposed by a software developer. Guess what, they said sorry, paid out a little bit in compensation and paid for one year for the service that reports on financial actions against a consumers name eg someone opening bank accounts, and then grew in size because people forgot… And they did not have cyber insurance, which was ironic. It’s just ridiculous
I just got a letter about this. The only reason I don't have to worry is cuz my credit is already so bad that when someone steals it they give it right back 😂😅😭
My prescription is normally $24, because of thr cyber attack my coupon can't be processed. Had to pay $207 for a month supply so my body doesn't shut down
I'm sorry to hear that. My copay card wouldn't work either. I'm one of the lucky ones, my copay is 20 and it knocks it down to 5. When I went to the pharmacy I was upset for people like you, who get a significant discount with it. Hopefully they start working again soon.
Indeed. Crimes against humanity. Also no statute of limitation on murder/homicide. Use Corps and a individuals and then use Rico statutes. Like say, beyond these sadists, go after Ford for Lee Iacoca for decisions to money over human lives. The corp used it's means to hide from prosecution and liability. They KNEW in ADVANCE what was probable via engineers yet the dollar was put before human pain and their customer's very lives. That is my dream. Surgical complications video got me thinking. This is what you do when you TRY and do every thing you can to help. We hold those who don't care to a criminal and civil liability standard. KWIM?(also, may have worked in a morgue in a former life, so you can't hide the frequency and how death stats are reported. You can see when some are playing fast with numbers if you get what I mean)
I always wonder how much is shared on these kinds of issues or what's still secret. There's far too much that occurs in the dark when these events spring up, "for patient safety." More like, "for company stock portfolio safety." I'm glad this is out, but I'm not sure the whole truth is out. Yet.
I work at the only pharmacy in my area that stayed up. We still can't bill manufacturers coupons or most Workman's Comp, but we have been able to get 95% of prescriptions to go through. For the rest, we've had local doctors getting samples from drug reps.
Yep, we just got a bunch of emails at work regarding this. Thankfully, my office hasn't encountered any issues so far. I'm not sure how long that will last because all of our docs in the office are also surgeons or hospitalists.
I sat on hold for more than an hour trying to figure out why my pharmacy stopped billing insurance. I never talked to anyone and only did once I spoke with my county commissioner.
Yeah, and your shut down of the auth portal caused me and at least 200 other people in my department and entire day of HEADACHES. Have you ever faxed in a authorization with one of your cover sheet forms? HAVE YOU????!!!!
I'm all for, & enjoy, the diversity of our species, all shapes, eye colours, hair types, skin tones, the vast span of heights, etc. but I have a real problem with the extent of the Super-Nice to Really-Sucks span.
I work in a pharmacy and it's been HELL. We couldn't even change the bottle size without the script being stuck in purgatory, unable to be billed and unable to be reversed.
They don't need to bother owning the federal government as long as they pay enough politicians in Congress to ensure they get to keep doing whatever they want.
We do. There are white hat hackers that find holes in systems. The problem is your average white hat makes around $63k a year, while your black hat hacker can make millions.
@@diyeanaPreach. The government puts out the call and plenty of folks want to pitch in, but capitalism... What can I say -- support the public-private partnerships (eg., CISA) and demand better of BOTH halves. If we can send Uber's head nerd to jail for bad infosec practices, why not some UHC corporate officers?!
I finally met an opthalmologist and his residents. I asked him if he watched you. He does. I then asked if he had a Jonathan lol. He told me what a glaucomflecken was. I will remember it for my nursing exam, but more importantly, i will remember the time i got to ask someone if they had a Jonathan and how excited i was to know i could share this experience with you.😊😊😊
Depressing. True. So extra depressing. The Chinese are gonna know all my secrets, not just the ones they already stole from the feds from my clearance paperwork.
BlackCat / ALPHV is Russian, but point taken. (No worries, the Chinese probably already had your stuff; they just aren't the ransoming type. Ivan wants money. Pooh Bear wants ... control.)
So long as HIPAA continues to allow the unrestricted sale of patient data for AI training sets, the rivers of gold will continue to flow. The healthcare system is the second biggest leech on the American body politic after the Federal government. The Feds take 21% of every dollar, while pharma takes 19% of every dollar. Most countries spend 10% or less, which is the real reason their healthcare is so cheap compared to ours.
As someone who knows a bit about I.T. This is why you always pay for backups as close to "live" as possible. At the least, nightly automated backups. This is why you should use a long password that you can remember easily (sting of random words, throw in some numbers and an exclamation mark or a question mark). This is why you should _always_ install adblocker. This is why you should NEVER click on ads. This is why you never connect a USB device you found in the parking lot to a work computer, or any computer for that matter. This kind of stuff makes anyone with basic I.T. proficiency react like a Nephrologist hearing incompetent clicking. We know you all do it. STOP. FOR THE LOVE OF GOD.
We're having problems with processing dental and pharmacy claims because of this. Not to mention the fear of not knowing if our patients' data is in the hands of criminals.
Jimothy: should have said "people will cancel thier insurance and switch to another insurance meaning less money and less premiums to collect. " to get them back we need better cyber security and they will gladly stay and pay us" boss: how to fix this so we get the money ? Jimothy: fix the security.
As someone who works in another healthcare transaction company, this thing has been a mess the whole time and it's not wrapping up soon. But I was looking forward to your take :D
So if the government and healthcare owning each other is bad, how are those conflicts of interest settled when you have socialized medicine (single-payer healthcare, non-private)?
Everyone look forward to their $3.02 from the class action suit!
Can that much even buy a cup of coffee anymore?
Be sure to claim it anyway. Big companies get let off the hook even more because the payouts aren’t worth it for the individual, so the actual settlement amount is sometimes way less in aggregate than even the minor penalty the suit represents.
AKA still claim it cause fuck ‘em
@@Shtantomaybe a small black coffee, depending on where you live. Lol
@@Lavarpsu10class action checks aren't written by the companies, they're written by the lawyers, the funds are put into a specific account and are "set aside" for the clients for a specific amount of time, then the remainder goes to the law office, not back to the corporation.
Nah man it will be a buck oh five
At this point I'd not be surprised to hear United Healthcare hired these hackers
30 million and they provided me with the API key and endpoints.
I think it be enough to walk around with the server passwords hanging out the back pocket around Moscow, Beijing, Teheran, even Havana and Caracas.
@@HisameArtwork How about those employee lanyards? Hi! My name is Server Passcodes!
Or hacked it themselves…
I can't upvote this because it's at 666, and it just seems too perfect.
Jimothy sure knows which word can trigger insurance company but also forgot that how deep cruel they are
I for one am glad that our federal government, a wholly owned subsidiary of UNH/UHG, will go out of their way to find those responsible for this. I'm not happy that they just want to buy them a drink once they find them.
The accuracy 🤣💀
Don't worry, they will give them a fine that is 0.000000001% of their quarterly profits
Can somebody else have a go at owning the legal company
Sure, just start in your local gov, & then work your way up.
They already have: big oil
@@JulieStones any chance we could have big local community in for a change
@@JulieStones The gun manufacturing lobby too. Not to mention Wall Street.
@@nickdfoxyit’s not the manufacturers. It’s ownership clubs like the NRA.
Yep they do. Welcome to the Oligarchy of the United States of America.
Or oligopoly-government complex if you will.
Welcome to every government on the world. You think anyone out there is free?
@@Peglegkickboxer Argentina recently got a Libertarian President, they may have a chance at being free now
Glad you're talking about this! Most mainstream media was too freaked about a blip in AT&T phone coverage to talk about something actually significantly impacting patient care.
On a totally unrelated note, it took almost a week after the hack for UHC's stock to start falling :)
Yeah thanks for addressing this. I feel really out of the loop. I don't work in healthcare. I'm a full time patient, multiple chronic illnesses. So this kind of stuff at worst affects me, at best interests me. But I don't get informed about stuff through any official channel. Social media FTW. Again thank you Dr. G. 🙏🏻
Reddit is better than most mainstream media at this point 🫠 That's how I found out about this!
It's the anti trust lawsuit that dropped the stock price, you know the other thing the media hasn't talked about.
It's still virtual radio silence in the news. UHG must have some powerful damage control in place.
Well of course it was a week later, the US Legislature had to get an opportunity to cash out first. All of them were on vacation ya know, they didn't get the scroll from their courier until they rode it in on a horse.
As a pharmacist at work today, I CAN CONFIRM that they are STILL OFFLINE and it is PAIN!!! 03/02/24 11:13AM EST
Thank you for everything you do to try to make this and all the other stupidity less awful for patients! Sending "everything works fine" vibes.
@@LibraryAce How very kind of you! Cheers!
Something is partially back online. A prescription that I was trying to fill the other day and couldn't got filled today.
I work as software and integration support for an NEMT dispatching software. We integrate with CHC so our clients can bill insurance. Or at least we did until the cyber attack.
We've had to recommend our clients do 1500 form billing if their partners will accept them
We've been checking our claims portal every day :^)
We need to make it personal for these executives and shareholders.
Point out to them that the treatment they received for the infection they picked up on their ‘definitely for work’ trip to a developing nation could become public knowledge.
nah the only way to make it personal to them is for another country to repo their yacht if they don't personally pay damages out of pocket, but of course "out of pocket" only works the other way around in their world
But that's not true... They don't use the same system we do. They often don't even bother to use insurance.
When it's been over a week now and us at the pharmacies still have no way to run certain claims/coupons, and all we get is a TBD when we ask about date it will be fully fixed 🙃 very fun to try to explain, but you've done it perfectly
Our e-scripts finally came back online yesterday afternoon. Ya know, right as doctors were getting used to faxing and phoning us. 🤦🏻♀️
Jimothy still being shocked by the size of the monster he is working for is kinda ... adorable!
During the month of healthcare series I began to feel Jimothy would crack somehow and wondered which way - was absolutely delighted by the direction D.r G. took him with it when it happened lol.
When he drinks to forget, he really does forget. You know he has at least one unhealthy coping mechanism by now.
My immunosuppressant is late because of it. The pharmacy finally processed the claim on Thursday. They tried to tell me last week that I could just pay out of pocket for it and get reimbursed. Sure Karen, let me just whip out the old debit card and charge $20k! 🤬🤦
See, paying out of pocket to be reimbursed later for these things wouldn't even be so bad if the US had actual AFFORDABLE healthcare. And while immunosuppressants might be expensive, they're still only a TINY fraction of the price of what they were trying to charge you there. Absolutely tyrannical, jeez.
If re-imbursement were so guaranteed, then tell the pharmacist to give it to you and the insurance company could pay THEM back.
That's not how it works. Its not the pharmacies fault they can't process claims, don't get mad at them.
Yeah but think of the reward points you'll get!! 🤣
@@caitlinhs9670it doesn't matter dude, people could die because of this
Change, United, Optum. One big monopoly 😡. And another important question- why the heck does your SS number have to be in your medical record! Your medical record travels all over the world due to offshoring. Plus thousands of people see your SS number in the course of business. It all sucks. So many HIPAA violations happen to.
Probably because many people dont pay their medical bills, the SSN is one of the only ways to track someone
I mean if we’re arguing that, why has the Social Security number become a person’s most sensitive password? We literally made the username the password, and it’s a terrible 9-character, digits-only password that you can’t change for your entire life.
You don't know what you're talking about. SSN is the only way to validate that you are you.
It’s a definitive way to validate that you are you.
@@ghiansudelo2590 all because people in the US are scared of having a national ID like the rest of the civilized world... it would be way safer than a simple number.
I am a pharmacy tech and the past week or 2 not been able to bill many prescriptions and having to tell patients to pay insane out of pocket prices or not get their meds that they need to live. And we have no ideas when the systems will be back up. Completely unbelievable and being responsible to tell that to unaware patients is the worst part of the job.
i heard that goodrx can replace insurance, is that an option for many people or are their coupons still kinda restrictive?
GoodRX can cover some medications for some amounts, often times for more expensive prescriptions will only cover a small amount and it helps a little but not enough.@@Liloldliz
GoodRx can absolutely not replace insurance in most cases. Especially for insulin chemo and immunotherapy drugs as well as other vital type drugs. It is a supplement for most.
@harth3432 my bad dude I'm not from the USA. It sounds like you're doing the best you can in a really unfair system, I respect that and hope you have support from the people around you.
Worked as an RN for UHG for nearly 10 years. All the awful is true
I'm so happy you're bringing this to light! Even hospitals that don't use CHC have clearinghouses that DO. It's a mess.
Even NEMT transportation companies need CHC in some places to bill insurance for covered transportation. I work for an ISV that uses CHC. Our clients are justifiably very uncertain rn. All we can tell them to attempt is to reach out to the insurance company and try 1500 form billing rather than 837 (physical vs electronic)
Jimothy, set yourself free! You're too good for the insurance companies! Your conscience is too strong!
He's probably staying at that job much like many of us - - - for the health insurance. lol sad but true
THANK. YOU. FOR. MENTIONING. PHARMACY.
Cough cough HIPAA BREACH cough Ten THOUSAND dollars per day per violation...times 100 million transactions...
Where do I send funeral flowers for the United Healthcare CEO?
No no unfortunately those HIPAA fines are only for bullying smaller community hospitals. They don’t apply to massive insurance conglomerates who faithfully pay their tithes to the appropriate political candidates.
Theoretically, they could put uhc out of business, but uhc is big.
@@goodfortunetoyouI guess the only thing to do is nationalize it.
@@jonareckerthis, unfortunately.
In theory the damages should add up but for no reason at all the courts are going to decide to slap United on the wrist for compromising millions of patient's information as well as putting countless lives at risk as treatment is frozen.
I'm sure he's got a golden umbrella the size of Texas. I don't think he will be bothered..
Me, taking a youtube break from studying cybersecurity, seeing this, sighing from relief. I just might have a career!
You do. Work hard, get good, climb aboard. We need you!
Just until someone invents a hacking / antihacking AI…
@@mlcatlintell me, what do you know about cybersecurity?
I’m literally dealing with this right now. I’m a precertification specialist, and now we have to manually call UHC for any new authorizations we have, instead of using their provider portal.
And so does everyone else in the country.
Which means hold times? HOURS LONG TO GET A SINGLE REP. I feel awful for those reps, too.
The nonprofit Healthcare Center I work at has been closed for the last 3 days because we got ransomwared by Black Suit. Idk what they think they're going to get out of a 5 million nonprofit that services mostly low income patients and clients but the first of the month is usually our busiest day and none of our clients could come in
😢
Sadly, it’s usually the smaller healthcare systems that get ransomwared because they don’t have the IT resources that big ones do.
You almost had him Jimothy, you almost had him.
Jimothy: "...the federal government?"
United Healthcare: "🙂"
😂😭 This was too real. My tears are laughing.
As someone who is not from the US, this(not just this sort but all the private equity ones) sounds like a horrible dystopian fantasy ... until I check the news about it.
As a cybersecurity guy I am not at all surprised by the non-reaction to the hack.
Indeed. My DH on network side and this week has been super busy. And that's not to mention the time he spent cuz I'm a patient also affected by this any my meds delayed.
@@nerdtubewtf I’m sorry for your difficulties!
As a pharmacy technician, we haven’t been able to fill a bunch of prescriptions because of this. I couldn’t get someone their paxlovid the other day because the savings card wouldn’t go through, and he doesn’t have health insurance (it’s $1300 cash); some other lady couldn’t get her kid’s ADHD medication because the savings card wouldn’t go through, others can’t get their mounjaro…even one of my own specialty medications got delayed in its arrival because the system was down for it, I got lucky though and it got resolved before I ran out…it’s a mess…
YALL AFTER A WEEK AND A HALF MY PHARMACY STARTED RECEIEVING ESCRIPTS AGAIN YESTERDAY. We threw a little party 🥳
We ended up fixing *most* of the billing by signing up with a different company. Some insurances and manufacturer coupons still don't work😔
We have yet to start on the MOUNDS of rebilling refunds we have to do😅
Insurances and discount cards like good RX are back up but manufacturer loyalty coupons, which some people in a dystopian twist need to be able to afford their lifesaving medication even WITH insurance, never came back online. Every time I have to tell someone the medicine they typically get for 20-30$ is now 200$ because the manufacturer coupon they relied upon to afford their medicine is gone destroys my heart.
When the laugh gets stuck in your throat but your heath care doesnt cover that...
me, just about to login to our PACS to look at an MRI-… with ‘CHANGE HEALTHCARE’ emblazoned on it. 😅
We also own that one. The Federal Government?
I burst out in laughter.
Thank you for bringing light to this. I know some pharmacies are telling people whats happening but not all (idk why its not their fault its happening). So a large number of patients are still in the dark about why their claims cant be processed and theh cant really get their meds.
I had no idea about any of this till it happened to me today and no the pharmacy or my insurance company didn’t tell me anything
One thing my dad always taught me as a healthcare provider is that when you make as much money as they do you write the rules. And you can hire the best lawyers for anybody who opposes you. He told me that whenever you see a lawsuit passed against an insurance company in the news, it's just a chip off the shoulder because if it was actually a substantial amount to the company, they wouldn't lose the lawsuit.
Oh, that cute little smile of admittance at the end . . . it tugged at my heartstrings--for Dr G, of course!
That silent smile with the camera zoom in is the most innocent evil thing in the GCU.
George Carlin said it best "It's A BIG Club & You Ain't In It"
As a Change Healthcare and now Optum employee, this sucks.
As a vendor who had to help move 14,000 dental customers onto other platforms, sure does.
Then you must recognize that RPA sucks since it was acquired. A fellow coworker.
Funny thing happened last week in Dallas. Very few cell phones worked in Dallas Texas or anywhere across the southern US. My military pharmacy network was down for several days before and after the Dallas fiasco. Went to my eye doctor in a different state and they couldn’t call in prescriptions anywhere. A friend in Dallas knew of several medical establishments having the same issues. Coincidence? I don’t think so!
This hits home. Has anyone seen their outage notifications? They are on a loop. They are too big to fail, and have a potatohead outage notification system.
Always on point! And it will turn out this whole mess could have been prevented if they had a little better organization and invested in better security and training, which they didn’t because it would cost them money. Who is the victim in the end, the customer, so why should they spend money? Same story over and over again.
I want to bail from this mess. My PCP sent me two meds that I didn't want. Accupuncture is my first choice.
The joy seen in the eyes during "Okay, maybe a little" was adorable and deeply disturbing lol.
even the dark skits always brighten my day
All the more reason that I'm SO happy I don't live in the USA!!! Medicare and all hospital-related things like operations, tests, recuperation time (if I ever need to use any of these) and almost all medications are free.
Yeah, but you only get what's in the basket of healthcare for everyone . For anything top tier, you need to come up with hard cash. Change my mind.
One of the biggest health insurers in Australia had data stolen after data was left exposed by a software developer. Guess what, they said sorry, paid out a little bit in compensation and paid for one year for the service that reports on financial actions against a consumers name eg someone opening bank accounts, and then grew in size because people forgot…
And they did not have cyber insurance, which was ironic.
It’s just ridiculous
Bingo! You nailed it . Their donor money buys a lot of protection.
Why aren't you mad at the Russian hackers. Stop giving them a pass. It was the stack file companies hacked.
At this point, I think we should give the Illuminati a chance. 😮😂
I just got a letter about this. The only reason I don't have to worry is cuz my credit is already so bad that when someone steals it they give it right back 😂😅😭
My prescription is normally $24, because of thr cyber attack my coupon can't be processed. Had to pay $207 for a month supply so my body doesn't shut down
😢
I'm sorry to hear that. My copay card wouldn't work either. I'm one of the lucky ones, my copay is 20 and it knocks it down to 5. When I went to the pharmacy I was upset for people like you, who get a significant discount with it. Hopefully they start working again soon.
😢
No immunity for corporations ever.
Indeed. Crimes against humanity. Also no statute of limitation on murder/homicide. Use Corps and a individuals and then use Rico statutes. Like say, beyond these sadists, go after Ford for Lee Iacoca for decisions to money over human lives. The corp used it's means to hide from prosecution and liability. They KNEW in ADVANCE what was probable via engineers yet the dollar was put before human pain and their customer's very lives. That is my dream. Surgical complications video got me thinking. This is what you do when you TRY and do every thing you can to help. We hold those who don't care to a criminal and civil liability standard. KWIM?(also, may have worked in a morgue in a former life, so you can't hide the frequency and how death stats are reported. You can see when some are playing fast with numbers if you get what I mean)
We need to bring back dissolution of charter.
Nice to see Jimothy start to get the hang of managing upwards, even if it didn't work out this time
I work in networking. Companies get hacked all the time and don't really properly report it. Eventually the news dies down and the public moves on.
I assume you're enjoying the new SEC reporting rules as much as I am, then 😂
Not this bad.
I always wonder how much is shared on these kinds of issues or what's still secret. There's far too much that occurs in the dark when these events spring up, "for patient safety." More like, "for company stock portfolio safety." I'm glad this is out, but I'm not sure the whole truth is out. Yet.
Jimothy is learning what makes his boss tick. He may yet have a chance of tricking him into doing something good! 🤞
I work at the only pharmacy in my area that stayed up. We still can't bill manufacturers coupons or most Workman's Comp, but we have been able to get 95% of prescriptions to go through. For the rest, we've had local doctors getting samples from drug reps.
This is the way.
Hi, IT guy in a healthcare company.
This attack marked the first time I’ve ever seen my company implement Incident Command to handle a situation.
Yep, we just got a bunch of emails at work regarding this. Thankfully, my office hasn't encountered any issues so far. I'm not sure how long that will last because all of our docs in the office are also surgeons or hospitalists.
Exposing the truths. Appreciate it.
I sat on hold for more than an hour trying to figure out why my pharmacy stopped billing insurance. I never talked to anyone and only did once I spoke with my county commissioner.
What they end up with is a backlog of claims, and then a really bad quarter
One of these days, Jimothy's gonna crack...
Yeah, and your shut down of the auth portal caused me and at least 200 other people in my department and entire day of HEADACHES. Have you ever faxed in a authorization with one of your cover sheet forms? HAVE YOU????!!!!
Every year something new to put the screws to private practice medicine. People really arent going to like what comes next
My hubby and I were affected by this problem, except for medical testing issues. They're old school right now.
Jimothy...get your tape and pliers. HOLD him accountable. :)
I'm all for, & enjoy, the diversity of our species, all shapes, eye colours, hair types, skin tones, the vast span of heights, etc. but I have a real problem with the extent of the Super-Nice to Really-Sucks span.
I work in a pharmacy and it's been HELL. We couldn't even change the bottle size without the script being stuck in purgatory, unable to be billed and unable to be reversed.
This is affecting the small private practices a lot right now.
They don't need to bother owning the federal government as long as they pay enough politicians in Congress to ensure they get to keep doing whatever they want.
Yep, I’m an LMHC in Iowa and our practice had to pivot real fast to make sure all of our therapists get paid in 3 weeks. This is insanity.
“We will loose money.” “GASP” 😂😂😂😂
OMG!!!! This week has been HELL!!!! All of our pharmacies went down! 🤬
We need heroic hackers to hack for good, instead of these evil hackers hacking for evil..
We have them. They work for the government and don't officially exist; the new spies.
We do. There are white hat hackers that find holes in systems. The problem is your average white hat makes around $63k a year, while your black hat hacker can make millions.
@@diyeanaPreach. The government puts out the call and plenty of folks want to pitch in, but capitalism... What can I say -- support the public-private partnerships (eg., CISA) and demand better of BOTH halves. If we can send Uber's head nerd to jail for bad infosec practices, why not some UHC corporate officers?!
The university hospital where I work was hacked a couple of months ago, so that hits pretty close to home
I finally met an opthalmologist and his residents. I asked him if he watched you. He does. I then asked if he had a Jonathan lol. He told me what a glaucomflecken was. I will remember it for my nursing exam, but more importantly, i will remember the time i got to ask someone if they had a Jonathan and how excited i was to know i could share this experience with you.😊😊😊
TRUTH THIS IS THE TRUTH!!!
Right on the money...
for a second i expected a Jonathan nod there just before the end
These insurance-related skits are my favorite
Never has the been a more accurate depiction of United Healthcare ever. Never. EVERRRRRRRR.
I work for their competitor and let's just say things have been rather interesting.
Which competitor? And do tell! 😃
Depressing. True. So extra depressing. The Chinese are gonna know all my secrets, not just the ones they already stole from the feds from my clearance paperwork.
BlackCat / ALPHV is Russian, but point taken. (No worries, the Chinese probably already had your stuff; they just aren't the ransoming type. Ivan wants money. Pooh Bear wants ... control.)
Ah,so that is why I couldn't get mestinon yesterday...
My org has now engaged an alternate vendor. Any step away from anything UHC-related is a plus.
Are you using Availity? That's who we switched to at my place.
So long as HIPAA continues to allow the unrestricted sale of patient data for AI training sets, the rivers of gold will continue to flow. The healthcare system is the second biggest leech on the American body politic after the Federal government. The Feds take 21% of every dollar, while pharma takes 19% of every dollar. Most countries spend 10% or less, which is the real reason their healthcare is so cheap compared to ours.
Does this level of mayhem qualify for a "life event" so people can change policies when it's not open enrollment season?
Oooooh, I like the way you think
As someone who knows a bit about I.T.
This is why you always pay for backups as close to "live" as possible. At the least, nightly automated backups.
This is why you should use a long password that you can remember easily (sting of random words, throw in some numbers and an exclamation mark or a question mark).
This is why you should _always_ install adblocker.
This is why you should NEVER click on ads.
This is why you never connect a USB device you found in the parking lot to a work computer, or any computer for that matter.
This kind of stuff makes anyone with basic I.T. proficiency react like a Nephrologist hearing incompetent clicking.
We know you all do it.
STOP. FOR THE LOVE OF GOD.
We're having problems with processing dental and pharmacy claims because of this. Not to mention the fear of not knowing if our patients' data is in the hands of criminals.
“The Federal government?!”
Ohhh that last line is going to stick with me!
Finally, a doctor who gets the health insurance industry.
Jimothy: should have said "people will cancel thier insurance and switch to another insurance meaning less money and less premiums to collect. " to get them back we need better cyber security and they will gladly stay and pay us"
boss: how to fix this so we get the money ?
Jimothy: fix the security.
Jimothy was ready to commit murder there
Of course, after getting forced off of kaiser by my company and on to UHC this year, they have a major hack...
Our EMS agency is effected by this. It’s not good.
I don’t know why him zooming in on his face for his characters to emphasize a joke kills me every time… but it does. Lmao 😂
As someone who works in another healthcare transaction company, this thing has been a mess the whole time and it's not wrapping up soon. But I was looking forward to your take :D
So many hospitals have gotten hit with these cyber attacks, too...poor Jimothy is trying his best and we love him for it.
They don't own the federal government. They one of about 200 companies that do.
So if the government and healthcare owning each other is bad, how are those conflicts of interest settled when you have socialized medicine (single-payer healthcare, non-private)?