How to fix Surface Pro 4 Flicker WITHOUT the Freezer Trick
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- เผยแพร่เมื่อ 7 ก.พ. 2025
- Fixing the Surface Pro Screen Fixer without the freezer.
If this doesn't work, it most likely is a hardware issue. To see how to get your surface replaced for free see this video: • How to fix Surface Pro...
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#TechRich #SurfacePro #Flickering
hart to watch this as my screen flickers
I don't know if this is a joke but same
lmfao same
@@mzooom I am living the joke rn….
@@chereisequintana8409 my reality.... watching this while flickering....
This isn't even a joke for me.
Thanks bro. I just deleted an a random file and my screen still shakes
Yeah me too.... EXTREMELY DISAPPOINTED.... GREAT... NOW WHAT.... UGHH.. SMFH
its awesome to see somebody outside microsoft fixing THEIR issue
can we start a class action lawsuit please
I have a surface pro 4 since 2016 or so. It initially does not suffer from any flicker whatsoever. But around early 2017, I noticed that the screen flickers whenever I used it for an extended period of time. Recently, I installed intel xtreme tuning utility and I decidied to downvolt the cpu by 0.050 V (mind you, I'm using a i5 version). And so far, I was able to use my surface for extended periods of time; even for gaming. I hope this comment can be useful for some
i just got the xtu setup so how do you even use it
Worked for me as well. Thank you.
Your solution fixed it for me as well, much appreciated!
CPU or graphics (yea, I see cpu, but just checking)
thank you so much. this is the only thing that worked for me.
A complete heartbreak. I had to save up a long time for it. Got the i7 version, and everything went to hell after warranty ran out. Very disappointing.
Hey, check out the part 2 of this video. It will explain how to get your surface fixed outside of warranty
I have exactly the same issue.
once the warranty ended it seems like the laptop life has ended because i have non stop issues with this
Indeed. What a waste of money. Thank you Microsoft for producing this garbage, selling it without making sure the hardware is perfectly fine
Hey Tech Rich, if I remove Intel HD graphics, does that mean I can't play my steam games?
Glad to see I'm not the only one that was putting it in the fridge
Most regretable purchase #surfacepro4 #microsoft
Yes
They totally ripped us off, wish I had the time to sue
@@7Blz Wish I had the money to sue
And they dont seem to care at all
They sent me replacement of refurbished surface with exactly the specs I'm having. Still getting same flicker after 6 months of really light usage (I use it for resume, ppt stuff like that only) and now I gave up alraady.
Thank you so much I've been searching for effects for the last two days now and found this video. It is now fixed! Yay!!!
for about a day ..
i did it and i think its working so far, you could be my favourite youtuber ever no joke dude
Thank you so very much for the kind words. I hope this solution continues to work for you
@@TechRichVideos it's still flickering for me, how and why so?
Sorry it didn't work for me. I done every step of the process. Bought my Pro 4 in December 2015 and the Flicking started in May 2020 (I blame quarantine), so I believe I have taken full advantage of its worth. Got me through University though. Looking to get a MacBook what do you think?
I am having this issue now but all drivers are up to date. I have uninstalled the display driver but now it is stuck on downloading the new driver in widows updates... Any ideas?
Follow
Same here
Loading the “preparing windows” message
@@franciscobarros4357 left mine on charge while it was updating and it managed to sort it self out. I think the screen flickers when the surface has been running for a while as in the morning it was fine with updates installed etc
I uninstalled the HD 515 but even with Microsoft Display it was flickering. But when it reinstalled, I got HD 520. After that was installed, I haven't had any flickering issues.
Faraway Gaming which website did you reinstall it from?
@@deannebrown5585 I didn't get it from a site. It autoinstalled after I rebooted.
i read that reducing the screen refresh rate from 60 hz to 55hz also fixes it.
It worked!!! When I first restarted it, it started flickering again and I was so disappointed... But still did the reset and completed the process and after the second restart my SP4 screen has not flickered for 30 mins now!!! I pray it stays!! Thanks so much!!!
still no flicker?
yeah, give us an update! :)
update please ? :)
Update please.
That person sadly passed away 😢
Followed the steps as laid down. Unfortunately did not work. Any other alternative to this ?
You are amazing, a life saver! Thank you so much! Got the Intel 540 here, it didn't even need the reinstal reboot (holding off and volume button), it was there a few moments after deletion and first restart. Fingers crossed this will keep till the end of days!
I am grateful you took the time to post this, man. Cheers!
Hmmm... OK, cheered too soon. NOT WORKING on this end... worked for a bit, but it's already back after an hour.
@@theshiatsueffect-marjolijn8520 hey did u somehow fix it or did you have to sell that crap device?
Would be nice to know, same problem here:/
I had this issue on my 2-1/2 year old Surface, and received a refurbished replacement in September. Less than 2 months later the replacement is also flickering. Previously on the original I had serious issues with it not waking from sleeping. This is the worst computer I have ever owned in my 30 years of computing.
I have it for 2 years and been using an extended display because some how i believed getting a refurbished one will just end up hurting me more, thank you for confirming my beliefs
@Tor_Dizz Nope, overheating is not the issue with mine. The flickering starts immediately when the computer is started.
@@reidkonschuh2246 it's a driver/firmware issue.
I have had the issue on and off, they update the driver or firmware it causes problems.
Almost exactly the same experience... first one wouldn't wake up... second started flickering 2 months ago. Glad I'm retired and just for personal use. Trying to get replacement lol... how difficult is this turning out to be.
I haven't tried this, but I subscribed bc you asked nicely and your intentions seem good. Cheers
I having this problem after update Windows, are they purposely do it to my out of warranty device ???
Did this solution work for you?
Disabling the touch screen interface on my SP4 has more or less fixed the screen flicker for me. This might not work for everyone but it's worth a try if you can live without the touch screen feature. Lowering brightness may help too but may also be a placebo. Otherwise use an external monitor.
Control Panel > Device Manager > Human Interface Devices > right click on "HID-compliant touch screen" and select Disable device. Repeat for all "HID-compliant touch screen" devices.
Yeap, doesn't work
@@Ahmadsyar That's too bad. My SP4 is still working since I disabled touch screen.
I saved up and worked like a dog before I could purchase what I thought was a good investment. Rip off
Hi! I have a question? I have a Surface Pro 4 since they came out...I understand that as of today Nebraska Furniture announced Surface Pro 8.
Anyway, I love my 4 and really don't want to buy a new one. My problem is that the glass screen at the bottom and some on the left edge is pulling apart!! Uggg!! It does effect the visual somewhat, but my question is, is this repairable?
Yeah I just subscribed and I know this is an old video but Never be able to use my surface pro for ever again because of the absolute disturbing amount of shaking and vibrating that it does. I use it for Photoshop and I need it to be still in order to do my work. I haven’t tried this yet but I have saved your video and I hope to be able to try it and I hope it works so thank you so much it’s finally nice to see somebody who’s actually showing a solution when I have search this out instead of people just showing the flickering screens and cursing Microsoft. You are wonderful! I will make sure to update with a reply comment to let you know if it has worked thank you so much.
Unfortunately, this "fix" didn't work for me. I have an $1800 paper weight, i can't use it more than an hour without this issue. As someone commented below, it didn't do it when it was new, but started after the warranty wore off (of course).
Didnt work for me either 😥
It's an expensive garbage, I just bought one in 2023 (silly me) and now it's trash.
Ooof sadly mines hardware defect, I just did my video settings tried loading a restore point, factory reset my laptop, went into recovery mode and did what you did and still flickering.
I did everything exactly but it didnt work what did i do wrong?
i deleted the intel 515 .. restarted my sp4 and the display turned upside down.. and still flickering
I am so sorry for that happening. If you have reinstalled the driver (either manually or it installed by itself as mentioned in the video), your issue is probably hardware. Sorry about that. I can fix your rotation though. Just right click the start button. Then go to mobility center. Then on the far right there should be a button that say rotate screen. Click that and repeat the process until your screen is back in the correct rotation.
Hi how about battery problems with a surface pro 4? Any fixes other then replacement?
I just bought myself this laptop 9 years later as refurbished and looks like this may be something I'd be dealing with. Though I think my flickers happens when my Surface Pro 4 is heating.
it has to do with ur laptop overheating
if you charge ur laptop a lot that's probably what causes it
for me at least
something else I noticed is it only happens with the keyboard
so if you take the keyboard off then after a while it might stop
these r all just things that I've seen
hmm
Hi,
I'm having trouble with the same model device. Do you have any other solution suggestions?
You haven't got the warranty anymore?
@@ETBrothers Unfortunately :(
@@SedatKnac I guess I would pay for a repair, cause if the problem comes back after the repair, it should be on warranty cause it's already been fixed. That happened to me. As I first got this problem last year, when I still had the warranty, sent it in, got it fixed, but the problem came back a couple of weeks ago, and sent it in again now. Now my warranty is run out, but because I haven't done anything new to the Surface, I'll get this new repair for free.
After so many try of everything, I finally found a fix that worked perfectly for me! Which is turning off the MULTITHREADING ( OR HYPERTHREADING) option. The "Simultaneous Multithreading (SMT)" option in the UEFI settings is the same as Hyper-Threading on Intel processors.
To disable Hyper-Threading (SMT), you need to access the UEFI settings by holding power and volume up for 10 seconds when starting the laptop.
1. Toggle the switch next to "Enable SMT" to the **Off** position.
2. After disabling it, make sure to save your changes and exit the UEFI settings. This is typically done by selecting "Exit" and confirming that you want to save the changes.
Once you’ve completed these steps, Hyper-Threading will be disabled on your Surface Pro. This instant fixed the flickering for me
This didn't work
Doesnt work
Didn’t work for me. Worth a shot, as reviews are mixed, but calling people idiots and then not providing a guaranteed solution, isn’t professional. It’s worse for me when the computer is hot. Microsoft says it’s a hardware issue, I think I’ll believe them.
The definitive solution for this problem is replace the display by SP5 display model. The root of this issue is up to Samsung's crap display model used on SP4. Microsoft changed for LG display model on SP5 which does not have this bug. However, to make this replacement is necessary to change the display's flex cable too.
So for certain, if I replace my sp4 screen with an sp5 screen, the flickering will cease?
I know this vid goes back a bit. I have a SP4 that flickers, but I see i have the Intel(R) Iris(R) Graphics 540 driver; Not the 515. Just wondering if folks are still having success with this driver update before I proceed. Thanks
Good question I'm thinking the same?
It still failed 🤦🏿♂️
thank you gonna have to do this later as isee it as layers of screens and flickers LOL annoying, thought it was an overheat issue we will see
I should see these comments and videos before purchased the surface. When I decided to purchase surface pro, I've checked online to see any bad review about surface. But I didn't see bad review or these comments. Now its too late. My screen is flickering.
My screen is still flickering but the display adapter is now Intel HD Graphics 520.
Every time I uninstall it and restart. the adapter is right back under display adapters. It won’t uninstall...
How long do I have to wait from restarting from UEFI. It's taking forever 😢
Unfortunately it is a hw issue that worsens overtime and with temperature
did you do what he said and did it not work?
This is real true. You are clever not like the youtuber of this video. All Surfaces have so many hardware problems. I have 2 Surfaces and they both have FATAL BLACK SCREEN of DEATH.
Thank you so much! I love my windows surface Pro and when it started flickering I didn’t know what the problem was. after watching this short video I felt brave enough to follow the directions. I especially like the part when I clicked ‘action’ and it searched by itself the graphics adapter that was needed. again thank you so much this really helped me.
Did this fix your surface? Asking before I attempt it.
Desiree Coleman I think it improved, but it still flickers.
Desiree Coleman did u find any solution ?
@@khaledbuhindi9802 see shrugging
@@Gratefulden this is a very common issue on Pro 4 due to it using a Samsung screen, recommend replace with an Lg screen ( for surface pro 5) will fix this issue.
Why not download the Intel 515 driver from the beginning
Didn't work for me. Think I must have the hardware issue which Microsoft have acknowledged does exist.
For a sec I thought that I got a virus, when I say that I was freaking out, I was freaking TF out
When it first happened I thought i needed my eyes tested
brother this is not working in my surface still flickering and i have changed the battery too.
Will doing this reset delete files from my computer?
Thanks for the info but it did not work for me.
When I press right click it doesn’t come up with uninstall it says just properties
Well here's the thing, when I use it for rec room the screen flowers after a while, but if I pinpoint a fan at my surface it goes away! I have tried this and so far it works!
it's a temperature issue so the same way that the freezer works, it's just less convenient in the long run
2:40 in, screen got worse after deleting driver and into surface uefi, hope it fixes it
Can you help me it only says properties when i right click please help me :(
It depends really. For me , this will never work cuz mine is a hardware problem which only occurs when I use it for a long period of time.
i recently brought a replacement, and it said 520, instead of 515, is that fine?
This is my biggest regret yet. My surface pro 4 what a complete joke.
Just came back to say thank you! it worked like a charm.
It did not work for me, but i figured out it has something to do with the charging cable. While it is plugged in, the flickering appears. If it is not, it disappears.
I hope you find this helpful and find a solution.
~
Sorry to hear it. I did some research and it might be due to the heat it produces when charging. Ill keep trying to find one
yeah the symptoms are the same, it flickers when we put a charging cable and do some heavy work over it. like gaming or data crunching. I am doing the latter and it will flicker out crazy on me.
Thank you sir, I am worried because it costed me arms and legs.
I do believe it's also a overheating issue. I mean why else would someone put it in the freezer. i sometimes put my surface right next to the window to try to cool it down, helps a little
I found a semi solution. Microsoft is now issuing replacements. I made a video about it. Check it out here th-cam.com/video/wY19koCyw3c/w-d-xo.html
How do I REINSTALL display adapters now?
I cannot change the luminosity of my screen.
I've been trying to fix this for hours now.
Myriam Monastero just restart your pc or download from link
Myriam Monastero just restart your pc or download from link
I’ve got about 6 years out of mine.. been perfect for tech drawings on sketch up and autocad, noticed a flickering about 2 or 3 days ago, but only sometimes.. going to try all these steps. Fingers crossed.
So, does it work? : O
Will this delete anything off of your computer?
Does this work with a surface pro 7?
didn't work. ...I read somewhere that it could be dust accumulation (?) as the heating does seem to be related, so perhaps the internal fans are obstructed... n any case, this is truly disappointing. I've been raving about my MSP4 since i got it...and I live in Costa Rica, so I think the whole replacement issue would be a tad complicate
I tried to blow the dust out with air pressure a week or two ago but it didn't help at all. It didn't look like there was a lot of dust either. But i recognized it worsens with more temperature.
Ive only had my surface pro 4 for 1 month and ive constantly had this issue (my dad gave it to me cuz the waranty was gone and his work place put it in disposal) I tried this and I still notice flickering
Today I use my surface pro for presentation and so far no flickering after one hour
Do you still have the flickering issue?
@@Axel-qm3fk I have this issue on my computer.
Thanks! It worked for me, and I only used the restart thing! No downloading graphics or anything.
This worked perfectly. I noticed many people saying this isn't a good laptop...I don't know if they got a bad one or what, but I only got flickering after several days of non-stop editing of 6k footage. Laptops literally die from editing footage with this much info. This is an incredible laptop, and I look forward to seeing improvements as tech improves. Thanks again for this- totally fixed my flicker!
So if you edit 8k the device actually still fries him self to death... ? He should just say "I can-t do it"
I tried to uninstall the Intel display several times and it won’t uninstall. Any suggestions?
Hi guys ! I tried your solution and it worked for 24 hours. But I've never seen the Microsoft graphic card when I deleted the intel graphic. Do you know why ? Please help me Thanks a lot
I got the Intel 520 and it doesn't work maybe it's a hardware problem
Worked perfectly. Thank you! 👊
I did everything ... Its still freakin flickering.....
Same here
Kinda sucks, but some of the time screen flickering is so serious that it can’t be stopped by any of these methods.
Heat sink is probably dead
I have the same problem with the screen flickering and shaking same computer too
Purchased today second hand, the screen is constantly flickering really bad, great
just wonderful man. it worked 4 me (: ... still then, i plugged and worked photoshop, premier and net surfing simultaneously.. not facing flickering issues...thank u ...
still working after your 2 months comment?
still ok?
I had intel HD graphics 520 and I tried doing this and it didn’t work
same
I have a win surface pro 4 and have to do this from time to time. Works though, thank you.
It's not install hd graphics 515 but Iris graphics 540... It's ok?
Boss, I have a huge issue as per you video I uninstall the Intel graphics driver, now my surface pro 4 , i cant change the brightness and cant open with face detection... Please help me
Amitendra Nath Sarkar Here is the issue. You uninstalled the driver but forgot to reinstall the driver. Restarting your computer could fix this issue but if not,To fix this issue, find what driver you are using and download it from Microsoft or Intel’s website (for safety).
@@TechRichVideos it doesnt work but this method does its not the driver its something else
Do i need to backup my computer before doing this? would it wipe out my files and data after restarting?
This isn't a solution, resetting the device and running the most recent drivers and the issue still persists, and even exists while the device is booting and in the UEFI menu. It's a hardware issue.
thatOne yep, this guy has no idea. Surely he has never experienced the issue himself.
I am so sorry this is still existing. The flickering issue was recent driver for some and then hardware issues for some. I do have some idea haha, but you are right I haven't experienced the flickering at the UEFI and booting menu. That is a hardware issue. But for the some that it was a driver issue, this made it so that they wouldn't freeze their surface. And it has worked for quite a few people. For the people who need a hardware issue fix, I made a Part II youtube video th-cam.com/video/wY19koCyw3c/w-d-xo.html in which I describe how you can get your surface replaced with a refurbish version for free.
Microsoft diagnostic app fixed it for me. I got it from Microsoft support
Do you know which part of the hardware is responsible for the issue?
@@bernardomondragonbrozon5182 it's the Samsung screen. It needs to be replaced with the Surface Pro 5 LG screen and digitizer.
Hey, can anyone here help me, I'm willing to buy a pro 4, and I'm wondering if this problem is in all the surface pro 4, or it jus you guys, also when this problem appears and how would I know if my pro 4 is affected in a very short time
Energy Group I have one and it started to glitch 2 year after I brought it they say only about 1% of surface pro 4 are affected but that not true just make sure you have a warranty but it’s a great product if it weren’t for the glitches and turning off unexpectedly
@@perfectlyimperfect4585 well, i bought one a couple week ago , and it's fine , just one thing that bother me, there is a light or a white spot under the camera in the screen , it's not anooying , but i'm afraid anothers will appear ,
Probably is a design defect rather than a manufacturing quality defect. People who live in cold climates and use the Surface for light tasks, read, web, movies, ... are fine.
Thanks for the tips. Mine never reverted to the generic MS driver after following your steps removing the old driver at the beginning. I had to go to Intel's site and download the driver there. I also used the Intel's support assistant and had it scan my device so it selected the best driver to install instead of guessing which of the 4 different drivers on the website. I still had flickering rebooting after the update, so I powered down my device and powered it back up and no more flickering. Windows update sucks. I think MS likes to do this on purpose so that you have to go buy a new machine. Now only if I can figure out how to get my machine to boot normally. For some reason it stuck in selective start up.
Is the flickering problem still fixed?
@@doro626 i dont think so...
Flickering continioue with the MS basic drivers. IT is not working. I thing something is fishy about software but the solition of yours is not working with this machine which is Surface pro4 and the driver was intel 520.
Hi there. Thanks for trying but unfortunately did not work for me
This doesn’t work, don’t wast your time. Screen started to flicker once it was restarted before the driver could even reload
My flicker got worse :(
Hello please I uninstal Intel 515 graphics but I could not download it please cuz I am fraid some website gives download not free with some offer please could you send me link to download it free I have Surface pro
Thanks .. I'm going to attempt this on my friend's Surface Pro 4 and will return with feedback.
how did it go?
DUDE!!!!! Thank you so much!! My computer works again!! Thank you!! Thank you! Gawd im so happy i found this video! Your the best!
still no flicker?
I followed these steps and my screen is flickering still
Same, it's maybe due to samsung display, all the LG display models work perfect, just not ours 😢
Followed the instructions exactly. This does not work even a little bit.
Yeah didn't work for me. Turned out the little fan in the top left had stopped working causing screen flicker as the screen and system overheated. The fan itself (exact model with 12 digit MS SKU number on box) is £3.99 UK or under $5 US
But to replace it you have to disassemble the whole device. Heat-gun the screen off, take out about 30 screws undo ribbon cables, remove drives and then glue the screen back in and all that.
Well beyond my ability.
So I rang the dealership to see how much they would charge for replacing this $5 fan
It was £300 (about $350 US)
So I threw it in the bin. Won't be buying another MS device.
Thanks much my brother. Great illustration. I think my problem is solved.
Still good?
Don’t do this. It will make it worse. I regret trying this out!!
saw this after i tried this
Thank you for the video! When my screen flickers, I tried to touch the screen, helps a bit; and also tried the method of going to "display" and go to advanced: setting, and "Display adapter properties for Display 1", under "monitor", change it 60 Hz, (even already there), but apply again, and that helps a bit too
Mine becones blury like im cross-eyed.. It seems to show when the system heats up. Shutting it down for 5min resolves the problem. Regretable purchase, same with windows phone, same with band 2, same with One X which can not cinnect to Live when wired.. After Gates the company became shit...
its seems the issue was Auto-update. I have downloaded the update manually and reinstall = issue fixed..One X however still wont connect over wired connection to Windows live which makes no sense. The band 2 went into trash after the sides broke off, windows phone collects dust in the drawer...ahem.
savcob how did you install manually?
I try this long time ago. Add and hour and half of no problems. But when the fan start to dance like a crazy the flicker is there!
My screen started flickering since the warranty ends
Same I had 2 and like weeks after the warranty ended it started in both
This is how Microsoft make money through hardware support😂
Same
Yep! Warranty ended feb 13. Screen started flickering mid March.
Same, 3 months after the warranty ended the screen started flickering
When this happens on a surface pro it’s the graphics chip in the circuit , basically
Time to Throw it away
It over heats over time will take 3 to 4 years . Before flickering starts
Unless you open up the screen and take apart everything you will never resolve , I changed many for people
Man your the best you just fixed my surface just like this 👏 thanks very much
It is heat problem problem. The flickering is because the chipset of the screen overheats and deteriorates over time. The device is improperly ventilated. It is a faulty design. Components are too tight are there is not a proper ventilation. There is only a air inlet the top while the output is on the side. If you notice all laptops has the inlet in the downside for a good reason. The hot air goes up and the fan is sucking that scaping hot air and recirculating inside. The chipset I think is the lower right side were all the hot airbus is recirculated. The solution is to turn the device upside down or drill holes in the lower side.
I do not believe it has to do with just the fans. The M3 fanless also has this issue
Good point. But even fanless it requires to evacuate the heat. My cent that the screen chipset is the same in both models, which is overheating and is mounted very close to the CPU.