Ask, Don’t Assume: Boost Customer Experience

Hi guys, every single day for the next week I am going to be sharing with you a top customer experience tip. Today’s tip is incredibly simple and very straightforward: Stop making assumptions about what your customers want and start actually asking them!
In this video, we cover:
• The importance of customer feedback
• How to make it easy and convenient for customers to share their thoughts
• The benefits of listening to your customers
Put that feedback in place, start listening, and you will know without a shadow of a doubt what your customers want and how they feel about your service. No more guessing, just clear insights to improve your customer experience.
Timestamps:
(0:04) Introduction
(0:12) Today's Tip: Stop Making Assumptions
(0:24) Importance of Asking Customers Directly
(0:29) How to Implement Easy and Convenient Feedback Systems
(0:34) Benefits of Customer Feedback
(0:39) Knowing What Your Customers Want
(0:43) Conclusion: Join Me Again Tomorrow for Another Tip
Services from Think Wow:
💼 Customer Experience Strategy 👉 thinkwow.co.uk...
📈 Customer Experience Mentoring 👉 thinkwow.co.uk...
🎓 Customer Experience Training 👉 thinkwow.co.uk...
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👥 Think Wow Employee Experience Specialists 👉 thinkwow.co.uk...
🗣️ Think Wow Feedback Strategy Experts 👉 thinkwow.co.uk...
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📌 Sales Strategy 👉 thinkwow.co.uk...
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Branding Services:
📣 Brand Strategy and Company Values 👉 thinkwow.co.uk...
About Think Wow:
We’re an award-winning sales and CX consultancy dedicated to helping SMEs and entrepreneurs grow their businesses through strategic improvements and values-based training. We founded our business because we wanted to work to our own set of values and we love to help others who share them. We make customer experience accessible, talk in plain English, and don’t bamboozle with industry jargon.
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