I think this could have been a very good video. Love the concept. Just two criticisms: 1) Spelling management wrong on a CRM video is a pretty big fail. 2) the background music was so repetitive and annoying that I tuned out what you were saying at about 60 seconds, and stopped the video at 2 minutes just to save my sanity. Sorry - just my 2 cents. Hoping you come up with a repaired version so I can share a simple explanation with other team members.
This video really connected with me because I recently experience implementing a CRM for my organization. We live in a world where technology is constantly shifting. A CRM has helped us stay up to date with our clients. We were preparing for the CRM for about 18 months. After watching this video, I understand all the work that goes on behind the scene. We use Oracle as a CRM; we look all the abilities this CRM has offered us. We are currently working on some modification but the CRM is such a fast and easy way for us to stay organized and get back to our customers from anywhere.
Having worked in CRM for 22 years, i've seen many changes to the way data is represented, and now focus on bringing location tools to business that use CRM
The video shows clearly the most important points of CRM, one of them is to keep a good overview of your customer, so you can register your leads and contacts. Also, you can track all customer dealings and see how many projects you haven't "sold to" yet, by that you can reveal many opinions that you can implement in your business. Finally, it reveals you most value toll which is "data".
Hello Spenser, I completely agree with you comment. We are living in a world where this is a necessity. A CRM helps us stay organized. The ability to access important information by just pulling out our phone is a amazing. I am able to work with my clients and get all the information I need within seconds when I am out of the office. This is amazing. A CRM is an effective way to organize and customize many important customer needs.
OK, so the gigantic new building in downtown S.F. is called the Salesforce Tower and Salesforce is a CRM behemoth...is this video a dumbed-down explanation of what Salesforce is and what it does?
Im A beginner who try to understand the full objective and aim of CRM. Ive been watching the videos but still cant understand whats happening within CRM. HOW DOES IT GATHER THE INFORMATION ABOUT THE CUSTOMERS? WHICH DIVISION IN AN ORGANISATION IS APPROPRIATE TO USE CRM?
Someone has to manually input a customers data, by which, individual customer profiles are created. Any department which can gain advantage of knowing a customers data should have limited access to a CRM profile.
Yes, at the core of a CRM there is database that contains relevant customer data (name,age,ssn#,phone#). What makes a CRM better than a raw DB is the ability to administrate that data. A system which allows sales managers to create efficient hierarchical structures of how client leads are to be dispersed and managed. In all reality this software should be used to outsource expensive record keeping employees. Why hire someone(or team of people) to keep track of which clients have been called, new clients to call or not to call, when you can simply purchase software(CRM) to do it for a fraction of the price.
A CRM is just another tool that is a waste of time for good and organized reps. Besides nobody reads it at the end, unless you hire somebody just to check on it and harass the sales force to put in any garbage in order to make his dashboard look good. Been there.
Sounds like an expensive system designed for lazy and nerdy sales and marketing people who lack analytical and communication skills. That's not sales and marketing are supposed to be doing, sitting at the desk facing the computer. If I am the boss and my employees don't know what to sell and need to computer to tell them, I will definitely hire someone to replace them.
![How to Achieve CRM Implementation Success [CRM Software, Customer Relationship Management]](http://i.ytimg.com/vi/UllTSxVpTvg/mqdefault.jpg)
![How to Achieve CRM Implementation Success [CRM Software, Customer Relationship Management]](/img/tr.png)
I think this could have been a very good video. Love the concept. Just two criticisms: 1) Spelling management wrong on a CRM video is a pretty big fail. 2) the background music was so repetitive and annoying that I tuned out what you were saying at about 60 seconds, and stopped the video at 2 minutes just to save my sanity. Sorry - just my 2 cents. Hoping you come up with a repaired version so I can share a simple explanation with other team members.
Thank you for your hours of effort to produce this easy video to help me understand CRM easily. Thank you, thank you, thank you.
CREATIVEWISE SDN BHD (formerly UGROW IT 4SOLUTIONS) u8
This video really connected with me because I recently experience implementing a CRM for my
organization. We live in a world where technology is constantly shifting. A CRM
has helped us stay up to date with our clients. We were preparing for the CRM
for about 18 months. After watching this video, I understand all the work that
goes on behind the scene. We use Oracle as a CRM; we look all the abilities
this CRM has offered us. We are currently working on some modification but the
CRM is such a fast and easy way for us to stay organized and get back to our
customers from anywhere.
Having worked in CRM for 22 years, i've seen many changes to the way data is represented, and now focus on bringing location tools to business that use CRM
I love this video. I came here cuz I have a test an hour from now and slides sucks, but i didnt imagine i could ever enjoy studying this much .
The video shows clearly the most important points of CRM, one of them is to keep a good overview of your customer, so you can register your leads and contacts. Also, you can track all customer dealings and see how many projects you haven't "sold to" yet, by that you can reveal many opinions that you can implement in your business. Finally, it reveals you most value toll which is "data".
Good explanation, having spent 20 years in delivering CRM solutions it is not always software but process to
wow. It was awesome. short, easy, understanble, for begginers!!
Thank you sharingnya crm sangat menarik saling bantu supportnya salam sukses
I think that this is good video for learning CRM.
Thanks for breaking this down in an easy to understand manner! Great video!
Great video. Funny how it's so much easier to understand when it's drawn
Nice Simple animated CRM tutorial. looks Awesome
Every company should have a CRM I just cant imagine a company not using one it has become a necessity.
Spenser Iatridis
Hello Spenser, I completely agree with you comment. We are living in a world where this is a necessity. A CRM helps us stay organized. The ability to access important information by just pulling out our phone is a amazing. I am able to work with my clients and get all the information I need within seconds when I am out of the office. This is amazing. A CRM is an effective way to organize and customize many important customer needs.
Everything is very well explained thank you for your efforts. Keep sharing informative videos like this.
Well done dear.
what are the three primary components of a CRM system?
go to 3:28 to know "What" is CRM. Great explanation with examples, but majority of it is WHY CRM than WHAT CRM.
very easy to understand it. Its help me a lots, thanks :D
amazing video, thankyou!
OK, so the gigantic new building in downtown S.F. is called the Salesforce Tower and Salesforce is a CRM behemoth...is this video a dumbed-down explanation of what Salesforce is and what it does?
Im A beginner who try to understand the full objective and aim of CRM. Ive been watching the videos but still cant understand whats happening within CRM. HOW DOES IT GATHER THE INFORMATION ABOUT THE CUSTOMERS? WHICH DIVISION IN AN ORGANISATION IS APPROPRIATE TO USE CRM?
Someone has to manually input a customers data, by which, individual customer profiles are created.
Any department which can gain advantage of knowing a customers data should have limited access to a CRM profile.
SO basically its a database sort of system
?
Yes, at the core of a CRM there is database that contains relevant customer data (name,age,ssn#,phone#). What makes a CRM better than a raw DB is the ability to administrate that data.
A system which allows sales managers to create efficient hierarchical structures of how client leads are to be dispersed and managed.
In all reality this software should be used to outsource expensive record keeping employees. Why hire someone(or team of people) to keep track of which clients have been called, new clients to call or not to call, when you can simply purchase software(CRM) to do it for a fraction of the price.
Lebogang lebtop then
10/10 leet video ns
very good explanation
in the animation graphic at 0:43, the word management is misspelled
good video. well explained
CRM means Civic Republic Military
Great video!
Very well explained Thank You!!!
Short video but big knowledge
I love how they make these video's.
Love this video
Totally fun! Great video!
nice video
Thank you, a nice method for explanation...
keep up
how these kinds of animated videos are made, can anyone share the link please.
+yeshwanth Kota I'm going to assume from the way the figures transform that it's Adobe Flash.
Great Explanation 😘
My name is Jeff. Lol the dank memes
How about sharing leads in a trading platform. so log your communications and trade a good lead to businesses that complement your business offering
CYMPLAR ylh
00:37 You spelled management wrong.
Thanks for the great video. For a slightly different historical perspective, you might like my new video, CRM, what is it?
excellent ..
spidey was the best ;)
Nice!
Thanks!
what background music did you use in the video? thanks
sweet.... exactly i neeed to know
thanks!
how to make this kind of videos
Nice
nice
christina sireesha ly I
Management
I saw this video one year later
This video was literally uploaded one year ago
~Jimmy
Bravo
hello sir remove that background music
the music in video is so annoying.
nice
neeraj kapoor Elvis Presley Love Me Tender but
42 seconds into the video you spelled management wrong (managment !)
Hi
profitable crm
A CRM is just another tool that is a waste of time for good and organized reps. Besides nobody reads it at the end, unless you hire somebody just to check on it and harass the sales force to put in any garbage in order to make his dashboard look good. Been there.
soloz armyy
How to become a perfect potato?
Sounds like an expensive system designed for lazy and nerdy sales and marketing people who lack analytical and communication skills. That's not sales and marketing are supposed to be doing, sitting at the desk facing the computer. If I am the boss and my employees don't know what to sell and need to computer to tell them, I will definitely hire someone to replace them.
cramberry
This video is annoyingly slow. Get to the point already. I"m a busy entrepreneur and trying to learn, please don't be so slow.
+videodancer1 you don't seem that busy
For the one it can be slow and for the other one it can be too fast if you are not into the business! The Music is not that terrible as Renaye said!
videodancer1 don't be self-centered, not everyone one comprehends things at a very fast pace.
I agree with videogancer this is damn slow video,plz change .
Only male characters? Lame.
How dare you assume the gender of any of these characters.
...Jeff is a pre-op trans woman.
Great video. Funny how it's so much easier to understand when it's drawn