I am nearly done, but what is Piece #72 for? it is given in a bag and shown in the inventory and the exploded view, but not shown where it is installed...
Good Afternoon IamNotU - thank you for reaching out to us. Part 72 is the pin that goes through the guide rod and is used with the combo lock to secure the weights from moving. You would be able to insert the pin in the guide rod above where the weight stack ends and could lock it using the combo lock to ensure the weights are not moved. If you have any additional questions, please feel free to contact us at marcypro.com/support - have an awesome day!
Got mine put together now. Chain is too long. I had to double it. Tightened up each nut and bolt. Works beautifully! What I couldn't understand from the manual, this video made it look easy.
Hello Karen SIlas - Awesome, we're glad the video could help! Feel free to post your workouts on Facebook / Instagram / Twitter to be featured on our page. Thanks for your support, have an awesome day!
In the directions, I'm assuming the x over the hand tools means not to tighten those bolts? But I don't see when you are supposed to tighten them in the directions either?????
Assembly by myself was not too hard. I took my time and followed the diagrams. I particularly like the pictures and names of the exercises organized by muscle groups on the front of the th-cam.com/users/postUgkxKJHyBZ9I1py9vVi-XLpEBg0y-qmdhn3q . Considering the number of exercises it has a relatively small footprint. I needed a machine that was not too tall because I only have 79" headroom in my cabin and this was just over 78". It is easy to use, seems to be well made, and I am pleased with my purchase. I am doing upper body muscles on Monday and Thursday. Lower body exercises are being done on Tuesday and Friday. Not using it on Wednesday, Saturday, and Sunday. I am a reasonably fit 66 year old man and this is a great workout.
Hello @alixthomsen20 - thank you for bringing this issue to our attention. I'm sorry to hear the Pulley Bushings were missing and for the dropped calls. Since you just purchased the item, you can request replacement parts under your warranty at www.marcypro.com/replacement-parts-request If you have any additional questions, please feel free to contact us at any time, have an awesome day!
Great video and clear diagrams. Saved me a bunch of heartaches putting it back together after I disassembled it and it sat for about 4 years in the garage…
Best installation video I've ever seen for any product I've ever assembled. The images with the parts first and the video simulation of the installation was perfect. Good job Marcy and thanks for the video assistance!
Hello Jason Wallace - Thank you for your kind words! If you have Instagram / Facebook / Twitter, feel free to tag us in any future workouts! Thanks for your support, have an awesome day!
Thank you so much for this detailed video. Extremely helpful!!! What a great company to provide such amazing instructions. You don't see that everyday!
Hello Linda McSherry - we're glad the video helped! We highly recommend following us on Facbeook / Instagram / Twitter for updates on giveaways, promotions, and news! Have an awesome day, thank you for your support!
Hello, thank you for reaching out to us. Definitely, we apologize if there is any confusion, but it does take much longer than the video to assemble the unit. Even some experienced assemblers take about 3 - 4 hours to assemble the 150lb stacks. If you have any questions, please feel free to contact us at Marcypro.com - thank you for your patience and support, have an awesome day!
@@Eternal_inquire - thank you for reaching out to us. It would go over the selector rod before the upper cable is installed. For further clarification, we recommend opening a ticket at www.marcypro.com/support - they'll be able to attach an image that better explains where that piece is installed. Thank you in advance for your patience and support, have an awesome day!
For the first wire assembly, do you have any advice on how to properly sit the screw going into the pipe holding the weights? I’m having the hardest time assembling that into it, any recommendations? I’m thinking to oil it up for lubricant so it can screw all the way.
Hello @josephbuckley7796 - thank you for your message. I spoke to a couple of colleagues and they noted it should go in smoothly. They kindly requested for you to open a ticket at marcypro.com/support - if possible please provide a video or images of the issue your facing as they want to make sure there aren't any issues with your selector rod. Thank you in advance for your patience and efforts, we look forward to helping you soon!
Hello @thekidsofawesome3678 - thank you for your message. That could be an issue with a bracket or other piece being installed incorrectly. Please reach out to our customer reps at marcypro.com/support and they will help walk you through checking the issue and provide any parts you may need. Thank you in advance for your patience and efforts, we look forward to helping you soon!
Hello Laurence Walcott - Thank you for reaching out to us. We sincerely apologize, we do not have an assembly video for the HG5000 and do not have an ETA for one to be created. If you have any additional questions, please feel free to contact us at any time at Marcypro.com - have an awesome day!
Hello Black Cat Moto - Thank you for reaching out to us. It is likely there was an issue when assembling a different part of the pulley system. Please open a ticket at marcypro.com/support and they will be able to help. Please provide images as possible to help speed along the troubleshooting process. Thank you in advance for your patience and efforts, our reps look forward to helping you soon!
Hello @kissimmeedisney - thank you for your comment. Your best bet would be to disassemble the unit by going backwards through the assembly manual. If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
Hello @Karen Layton - Thank you for reaching out to us. Unfortunately, we currently do not create a smaller add-on weight yet. We highly recommend following us on social media as we're looking in to adding a smaller add-on weight. In the meantime, if you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
Under step 19-20, 3rd wheel doesn't between the metal that holds. I would need to bend the metal wider so the wheel would fit in. But I rather not to prevent breaking off, any suggestions?
Hello Karma 21186 - thank you for bringing this issue to our attention. Please open a ticket at the link below with images. They will be able to confirm if a replacement part is needed or not - marcypro.freshdesk.com/support/tickets/new - Thank you for your patience and support, have an awesome day!
Hello DilonisBoss - thank you for your message. Please open a ticket at Marcypro.com/support and they'll help you with purchasing your part. Thank you for your patience and efforts, have an awesome day!
For the first step, my MWM 988 didn't come with a part 41 rubber stoppers. Can I build the Gym without those? I searched everywhere they aren't here. idk what to do
Hello AnsiPlays - I am sorry to hear your rubber stoppers are missing! Free Replacement parts can be requested under your warranty at www.marcypro.com/replacement-parts-request Thank you for supporting Marcy products, have an awesome day!
@@MarcyFitness I found them! They were with the ankle strap. I'm almost done building the gym. Just have the preacher pad and the pulleys left. A bit intimated but looking forward to it
I am trying to figure out positioning before I add the weights and finish assembling. Does anyone have operational clearance dimensions they could share?
Hello Rburn99 thank you for your message. We recommend allowing two feet of space around the unit in order to give your self ample space to move around the unit. If you give yourself 2 feet of space around the unit, the dimensions would be 92L x 66W. Hope this helps! If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!
Hello @obedbar966 - thank you for reaching out to us. Part 19 is the Selector rod. The list of parts can be found on the manual at this link: www.marcypro.com/content/Product_Manuals/Home_Gyms/MWM-988%20Owners.pdf If you have any additional questions, please feel free to contact us at any time at www.marcypro.com/ - have an awesome day!
Hello @Justin Clendening - thank you for reaching out to us. We're glad to hear it helped! If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - Have an awesome day!
I bought a Marcy MWM 988 in Jan 2021. I set it up in my office and now I have to move it. Obviously it will not fit thru a normal door. Do you have any suggestions on how to dismantle it just enough to move it. Don't want to have to take the whole thing apart. Thanks. PS: Great machine for the money.
Hello Evelyn and Jim - Thank you for reaching out to us, we're happy to hear you're enjoying your MWM-988! Our best recommendation would be to use the manual and go backwards to disassemble the unit. Once it can fit through the door safely, you could move it, and reassemble the unit. If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
I got this home gym assembly and it appears that on part #4 it does not have bolt holes on the bottom to mount part #17 with part #65! As shown in the video.
I received my machine and the left side arm attachment just won’t go in The bar is crooked and won’t fit in the arm bar and then the hook doesn’t align how do I get help
Hello Sun Sen - thank you for reaching out to us! I am sorry to hear that. Replacement parts can be found on marcypro.com/parts - If you're not 100% sure the parts are the issue (for example, the assembly looks off,) you can provide images via ticket at marcypro.com/support and a customer rep would be able to troubleshoot the issue with you. Thank you for your patience and efforts, have an awesome day!
Hello Joel Gonzalez - thank you for reaching out to us. I am sorry to hear about the part issue! Please open a ticket at marcypro.com/support with an image of the part issue and a rep would be happy to help! Thank you in advance for your patience and efforts, have a great day!
Can you give more information about part #60? What size bolt? I need to purchase replacements. I bought this home gym from someone and it was partially disassembled, I’m missing part #60
Hello Reef Therapy - thank you for your message. Please reach out to our reps at marcypro.com/support with your part number and model number. They will be able to help you place the order for the exact part as opposed to finding an equivalent from a third party. Thank you in advance for your patience and effforts, have an awesome day!
So far, so confused! MarcyPro, I just purchased the MWM- 988 Home Gym and find both the instruction manual and the video guide to be horribly ineffective and of no practice use. Why even the parts are not numbered directly which makes no sense to me. Yes, and why was part 41x2 in with the ankle brace when it should be with other relevant parts?? This is very discouraging due to the confusing lack of clear directions. You strongly should consider a video with a talking guide.
Hello May Palmer - We are so sorry for the confusion! Please reach out to our customer support team for additional help with assembling the unit: marcypro.com/support Thank you in advance for your patience and understanding, have a joyful day!
Play the video on 0.5 speed it’s wayyyyyy better than the paper instructions don’t tighten the butterfly arms to tight or you won’t be able to push them together.
Video very useful me and my wife put this together in a little under 2 and a half hours with my 2 year old running around grabbing shit it's not that complicated with the video without the video might be a whole other story .
Hello - We are sorry to hear you are having trouble with parts! To order free replacement parts under your warranty, please use the form at the following link: www.marcypro.com/replacement-parts-request If you have any additional questions, please feel free to contact us at marcypro.com/ at any time.
Too much bs. Gonna get me some free weights &a weight bench that at the most will take about 15 minutes to put it together but thanks any people. Goodbye.
I am nearly done, but what is Piece #72 for? it is given in a bag and shown in the inventory and the exploded view, but not shown where it is installed...
Good Afternoon IamNotU - thank you for reaching out to us. Part 72 is the pin that goes through the guide rod and is used with the combo lock to secure the weights from moving.
You would be able to insert the pin in the guide rod above where the weight stack ends and could lock it using the combo lock to ensure the weights are not moved.
If you have any additional questions, please feel free to contact us at marcypro.com/support - have an awesome day!
Got mine put together now. Chain is too long. I had to double it. Tightened up each nut and bolt. Works beautifully! What I couldn't understand from the manual, this video made it look easy.
Hello Karen SIlas - Awesome, we're glad the video could help!
Feel free to post your workouts on Facebook / Instagram / Twitter to be featured on our page. Thanks for your support, have an awesome day!
This video was so unbelievably helpful while building my unit. Thank you very much for being a top-tier company!
Thank you for your kind words and support! We're happy to hear the video helped, have an awesome day!
Just finished this for my garage gym , and I absolutely love it great addition to my home !! Time to get jacked 💪
Hello @staceyryan2652 - glad to hear it! Thank you for your support, have an awesome day!
RogerThatGotGoodCopy🪖 HooYaa 🪖
EXCELLENT video instructions.
In the directions, I'm assuming the x over the hand tools means not to tighten those bolts? But I don't see when you are supposed to tighten them in the directions either?????
Assembly by myself was not too hard. I took my time and followed the diagrams. I particularly like the pictures and names of the exercises organized by muscle groups on the front of the th-cam.com/users/postUgkxKJHyBZ9I1py9vVi-XLpEBg0y-qmdhn3q . Considering the number of exercises it has a relatively small footprint. I needed a machine that was not too tall because I only have 79" headroom in my cabin and this was just over 78". It is easy to use, seems to be well made, and I am pleased with my purchase. I am doing upper body muscles on Monday and Thursday. Lower body exercises are being done on Tuesday and Friday. Not using it on Wednesday, Saturday, and Sunday. I am a reasonably fit 66 year old man and this is a great workout.
Mine didn't come with part #43 and I've been hung up on 2x by the customer service line.
Hello @alixthomsen20 - thank you for bringing this issue to our attention. I'm sorry to hear the Pulley Bushings were missing and for the dropped calls.
Since you just purchased the item, you can request replacement parts under your warranty at www.marcypro.com/replacement-parts-request
If you have any additional questions, please feel free to contact us at any time, have an awesome day!
Great video and clear diagrams. Saved me a bunch of heartaches putting it back together after I disassembled it and it sat for about 4 years in the garage…
Best installation video I've ever seen for any product I've ever assembled. The images with the parts first and the video simulation of the installation was perfect. Good job Marcy and thanks for the video assistance!
Hello Jason Wallace - Thank you for your kind words! If you have Instagram / Facebook / Twitter, feel free to tag us in any future workouts!
Thanks for your support, have an awesome day!
Thank you so much for this detailed video. Extremely helpful!!! What a great company to provide such amazing instructions. You don't see that everyday!
Hello Linda McSherry - we're glad the video helped! We highly recommend following us on Facbeook / Instagram / Twitter for updates on giveaways, promotions, and news!
Have an awesome day, thank you for your support!
Just finished assembly. perfect build.your video way better than supplied instructions. thanks
@morrisf3957 - Thank you for reaching out, we're glad it could help, have an awesome day!
they do it in 9 mins and i take 6 hours
Hello, thank you for reaching out to us. Definitely, we apologize if there is any confusion, but it does take much longer than the video to assemble the unit.
Even some experienced assemblers take about 3 - 4 hours to assemble the 150lb stacks.
If you have any questions, please feel free to contact us at Marcypro.com - thank you for your patience and support, have an awesome day!
@@MarcyFitnesshey where do I hook up the pin stack thing? One end goes into the hole of the weights but the other end just sits and hangs down
@@Eternal_inquire - thank you for reaching out to us. It would go over the selector rod before the upper cable is installed.
For further clarification, we recommend opening a ticket at www.marcypro.com/support - they'll be able to attach an image that better explains where that piece is installed.
Thank you in advance for your patience and support, have an awesome day!
@@MarcyFitness sorry, it took me a few days until i read your response. Thanks for letting me know how, although I did end up figuring it out.
@@Eternal_inquire - Perfect! Thank you for your patience and support, have an awesome day!
For the first wire assembly, do you have any advice on how to properly sit the screw going into the pipe holding the weights? I’m having the hardest time assembling that into it, any recommendations? I’m thinking to oil it up for lubricant so it can screw all the way.
Hello @josephbuckley7796 - thank you for your message. I spoke to a couple of colleagues and they noted it should go in smoothly.
They kindly requested for you to open a ticket at marcypro.com/support - if possible please provide a video or images of the issue your facing as they want to make sure there aren't any issues with your selector rod.
Thank you in advance for your patience and efforts, we look forward to helping you soon!
Top cable appears to be too short to screw into the weight selector t-bar piece.
Any ideas? Am I missing something?
Hello @thekidsofawesome3678 - thank you for your message. That could be an issue with a bracket or other piece being installed incorrectly.
Please reach out to our customer reps at marcypro.com/support and they will help walk you through checking the issue and provide any parts you may need.
Thank you in advance for your patience and efforts, we look forward to helping you soon!
Do you have a a video like this to set up the hg5000
Hello Laurence Walcott - Thank you for reaching out to us. We sincerely apologize, we do not have an assembly video for the HG5000 and do not have an ETA for one to be created.
If you have any additional questions, please feel free to contact us at any time at Marcypro.com - have an awesome day!
I'm struggling with step 24 d. I can't fit it on. Any tips?
Hello Black Cat Moto - Thank you for reaching out to us. It is likely there was an issue when assembling a different part of the pulley system.
Please open a ticket at marcypro.com/support and they will be able to help. Please provide images as possible to help speed along the troubleshooting process.
Thank you in advance for your patience and efforts, our reps look forward to helping you soon!
My Gym is assembled, I am moving next week and can't see tearing this apart. Anyone have any tips/suggestions about moving this beast?
Hello @kissimmeedisney - thank you for your comment. Your best bet would be to disassemble the unit by going backwards through the assembly manual.
If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
I have this machine and love it! Is the smallest weight you can start with 15lbs? Can you increase the weight by 5lbs?
Hello @Karen Layton - Thank you for reaching out to us. Unfortunately, we currently do not create a smaller add-on weight yet. We highly recommend following us on social media as we're looking in to adding a smaller add-on weight.
In the meantime, if you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
Under step 19-20, 3rd wheel doesn't between the metal that holds. I would need to bend the metal wider so the wheel would fit in. But I rather not to prevent breaking off, any suggestions?
Hello Karma 21186 - thank you for bringing this issue to our attention. Please open a ticket at the link below with images. They will be able to confirm if a replacement part is needed or not - marcypro.freshdesk.com/support/tickets/new - Thank you for your patience and support, have an awesome day!
I need help I’ve been searching for it for days I can’t find part 19 the selector rod please help where can I buy it
Hello DilonisBoss - thank you for your message. Please open a ticket at Marcypro.com/support and they'll help you with purchasing your part.
Thank you for your patience and efforts, have an awesome day!
For the first step, my MWM 988 didn't come with a part 41 rubber stoppers. Can I build the Gym without those? I searched everywhere they aren't here. idk what to do
Hello AnsiPlays - I am sorry to hear your rubber stoppers are missing!
Free Replacement parts can be requested under your warranty at www.marcypro.com/replacement-parts-request
Thank you for supporting Marcy products, have an awesome day!
@@MarcyFitness I found them! They were with the ankle strap. I'm almost done building the gym. Just have the preacher pad and the pulleys left. A bit intimated but looking forward to it
@@AnsiGaming = You got this! Enjoy it and if you have any questions, please feel free to contact us at Marcypro.com - Have an awesome day!
What lighting is best for muscles?
I am trying to figure out positioning before I add the weights and finish assembling. Does anyone have operational clearance dimensions they could share?
Hello Rburn99 thank you for your message. We recommend allowing two feet of space around the unit in order to give your self ample space to move around the unit.
If you give yourself 2 feet of space around the unit, the dimensions would be 92L x 66W. Hope this helps!
If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!
I want the name of part #19 because I lost it..
Hello @obedbar966 - thank you for reaching out to us. Part 19 is the Selector rod. The list of parts can be found on the manual at this link: www.marcypro.com/content/Product_Manuals/Home_Gyms/MWM-988%20Owners.pdf
If you have any additional questions, please feel free to contact us at any time at www.marcypro.com/ - have an awesome day!
This video really help. Thank you! The music was good too lol
Hello @Justin Clendening - thank you for reaching out to us. We're glad to hear it helped!
If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - Have an awesome day!
I bought a Marcy MWM 988 in Jan 2021. I set it up in my office and now I have to move it. Obviously it will not fit thru a normal door. Do you have any suggestions on how to dismantle it just enough to move it. Don't want to have to take the whole thing apart. Thanks. PS: Great machine for the money.
Hello Evelyn and Jim - Thank you for reaching out to us, we're happy to hear you're enjoying your MWM-988! Our best recommendation would be to use the manual and go backwards to disassemble the unit. Once it can fit through the door safely, you could move it, and reassemble the unit.
If you have any additional questions, please feel free to contact us at any time at marcypro.com/ - have an awesome day!
@@MarcyFitness Thank you for the suggestion. So impressed that you replied . . obviously you're a quality company!
@@evelynandjim6666 Thank you for your kind words and support, have an awesome week!
I am missing a screw how can I get the number 56 screw that goes at the bottom for the pulley 8:44.
I got this home gym assembly and it appears that on part #4 it does not have bolt holes on the bottom to mount part #17 with part #65! As shown in the video.
I received my machine and the left side arm attachment just won’t go in
The bar is crooked and won’t fit in the arm bar and then the hook doesn’t align how do I get help
Hello Sun Sen - thank you for reaching out to us! I am sorry to hear that. Replacement parts can be found on marcypro.com/parts - If you're not 100% sure the parts are the issue (for example, the assembly looks off,) you can provide images via ticket at marcypro.com/support and a customer rep would be able to troubleshoot the issue with you.
Thank you for your patience and efforts, have an awesome day!
Ordered this. Can’t finish assembling it do to part#15 being to small for part#42.
Hello Joel Gonzalez - thank you for reaching out to us. I am sorry to hear about the part issue! Please open a ticket at marcypro.com/support with an image of the part issue and a rep would be happy to help!
Thank you in advance for your patience and efforts, have a great day!
Can you give more information about part #60? What size bolt? I need to purchase replacements. I bought this home gym from someone and it was partially disassembled, I’m missing part #60
Hello Reef Therapy - thank you for your message. Please reach out to our reps at marcypro.com/support with your part number and model number. They will be able to help you place the order for the exact part as opposed to finding an equivalent from a third party.
Thank you in advance for your patience and effforts, have an awesome day!
So far, so confused! MarcyPro, I just purchased the MWM- 988 Home Gym and find both the instruction manual and the video guide to be horribly ineffective and of no practice use. Why even the parts are not numbered directly which makes no sense to me. Yes, and why was part 41x2 in with the ankle brace when it should be with other relevant parts?? This is very discouraging due to the confusing lack of clear directions. You strongly should consider a video with a talking guide.
Hello May Palmer - We are so sorry for the confusion! Please reach out to our customer support team for additional help with assembling the unit: marcypro.com/support
Thank you in advance for your patience and understanding, have a joyful day!
Play the video on 0.5 speed it’s wayyyyyy better than the paper instructions don’t tighten the butterfly arms to tight or you won’t be able to push them together.
You will spend 1 hour screwing the nuts and bolts and parts together. 5 hours looking for the parts because there are NO PART NUMBER LABELs anywhere.
Video very useful me and my wife put this together in a little under 2 and a half hours with my 2 year old running around grabbing shit it's not that complicated with the video without the video might be a whole other story .
Agreed on that awesome video! It's pretty accurate
Thumbs 👍👍👍👍👍👍
The cheap ass company ripped me off on part 21, I got all the boxes at Costco, u think I can just not use it and put the bolts in the back?
Hello - We are sorry to hear you are having trouble with parts! To order free replacement parts under your warranty, please use the form at the following link: www.marcypro.com/replacement-parts-request
If you have any additional questions, please feel free to contact us at marcypro.com/ at any time.
@@MarcyFitness thank you
******My People ---- my MARCY my Body my Life !!!!
Too much bs. Gonna get me some free weights &a weight bench that at the most will take about 15 minutes to put it together but thanks any people. Goodbye.