Kringle apparently thinks it's ok to send out free PR candles for CHRISTMAS before sending out paid orders, and yet, the excuse is that they have a small shipping department. You said a word that applies perfectly in all of this Greg.. gall
I live in the states and have ordered Kringle candles upon rave reviews. Many of them were even the reserve line, which, as you know is more pricey. I struggled to smell them and doesn’t seem to matter whether I am burning them or crocking them. They are way too much money so I think my last disappointing order was in fact my last.
What irks me is everyone RAVES about how strong the candles are and I've ordered a few times. Every single candle I have burned i couldnt smell it unless I stood over it! AT ALL! Even ones that are always on the site that everyone says they love like "Donut worry" I could kinda smell that one ,but still... not unless i was right by it. That's ridiculous for how expensive they are! Also, my last order i got one of the fantasy collection candles called unicorn poop. It wasn't on sale and i just got the 15% off with an ambassador code. The label had a huge crease all the way across that would not come out. For 30 bucks... it better be perfect! I mainly got them for display anyways bc of those glitter jars. I wanted to keep it! I emailed them about it and sent pics as well and they DIDNT EVEN RESPOND! That may not be a big deal to them ,but it is to me! And they couldnt even answer me. When i made that order it had been a while and I wanted to give them another go. But after that, I was totally done! 🤷♀️
Isn’t it interesting how the only people that consistently like their candles are the ambassadors? I really like the ambassadors and follow them all - but I don’t see much positive stuff from anyone else. I think I saw Sarita from Coffee and Candles really liked something from them in the spring lol.
I spent alot of $ on them recently tried them for the first time this fall, after hearing nothing but praises from "embassadors" i bought scents based on all these rave reviews and sorry to say they totally sucked! And they are SO expensive. I had kringle pumpkin waffles going in one room and a goose creek candle in another, the GC blew kringle totally out the water! It filled my whole house (first time also trying GC) Theres no way they burn for the amount they state either... il happily stick to goose creek and bbw candles
@@htots6430 Yup. I don’t mind paying a premium price for premium candles. But a lot of them are so weak, I’d say I’ve been disappointed with at least 75% of my purchases from them.
I am a Kringle ambassador and I agree with you on your points, $83 for shipping is insane. I am someone who will not buy full price candles even as an ambassador! I also see tons of people having issues with shipping and haven’t received orders in a while and then they released/promoted christmas already. Personally, I have not posted and advertised the Christmas collection for this reason. I feel wrong promoting a new launch when so many people are waiting for candles! My husband ordered me Kringle candles from the Labor Day sale for my birthday. He ordered on August 23rd and they came on the 11th. I wasn’t super mad about it because I knew they probably got an influx of orders because of the low prices, but it makes me sad the shipping takes so long 🥲🥲 I know they don’t have many people in their shipping department, but they need to slow down on the new launches until they get caught up 😅 luckily I have enjoyed all of the candles I’ve bought and gotten, but I hate blind buying candles!! I wish they had them in stores somewhere!
One thing that I didn’t completely realize until I posted this video, is how frustrated people are about the shipping, even in the states. I had always heard rumblings of slow shipping, but didn’t know how bad it was. I think it was smart of you to wait on Christmas, it’s really rubbing people the wrong way. For a company that almost entirely relys on online purchases, you’d think they’d make their shipping process a priority? I dunno.. it’s a shame really.
Funny you said the 2 weeks about Kringle (I've never ordered from them, and never intend to.) My first order from Goose Creek, I got in 4 days, which I was highly impressed with! My 2nd order, It took a whole week just to process, it processed just as I was going to try canceling. It still took another week to get my candles. Makes me wonder if they were just trying to impress a new customer the first time. I've also noticed they hide my reviews if they're 3 stars, even though they asked for my honest review. Heck yeah, you should be able to smell the candle for $75! I don't blame you for being fed up! Have fun at the concert!
@Taurus_Butterfly I ordered from Goose Creek only once and when I noticed that they did not publish my not overly- critical reviews, I decided that that was enough for me not to chance another purchase. When a company hides reviews, I believe there are reasons for them to do so.
@@JoLamb. Yeah, my two 3 star reviews never appeared. I wasn't rude. I like my candles, but I needed a break from BBW. Money is tight, so I shouldn't buy anyway. I need something to be nice in my home though😆
A lot of people have reported Goose Creek doesn’t publish all the reviews they get, positive or negative 🤷 weird. Hey, at least people can access their candles so they can have an opinion lol. They have consistently delivered to me quite quickly.. Who knows….
@@AllAbootCandles You’re right. They had shipped quickly and pricing is not prohibitive. At least I was able to try them and that should count for something.👍
Totally get it! I typically don't order anything from the states if they add extra for duties on top of shipping cost plus taxes at the calculation stage 🙄 I think with GC and US BBW, the duties are included in the prices, so you're not shocked when you see the final cost. I don't think it's being cheap, I think it's being able to justify your purchases as a conscientious consumer 🙂
The fragrances are lovely. However I also don’t get enough strength and throw for the price. The burn is clean and I appreciate that. I can totally get why you would not want to pay a premium on shipping for them.
It’s pure arrogance and greed. I don’t trust any “ambassador”, especially when people like Philly Candle Man only comes out of hiding 3-4 times a year when Kringle and Homeworx has new merch to push.
I really like most of their ambassadors, but the way Kringle has handled this… has turned them all into sales people. My feed has been swamped for two days now with them pushing Christmas candles, meanwhile customers still haven’t received their Halloween candles. Sheeesh.
Wow can we say RIDICULOUS - Kringle really needs to look into this ASAP for the Canadian $$$ conversion and shipping should be flat-rate fee period!!!! I did place a Kringle order and it took over 3+ weeks to arrive - had to email them at week #2 as no communication of shipping date info etc.
The funny part is, here I am complaining about shipping to Canada. But based on these comments, they can BARELY figure out how to ship WITHIN the US 😂😂😂💀💀💀 who’s in charge over there? What a joke. Who’s cool with waiting a month for barely scented candles? I guess that’s why they’re launching Christmas so early…. Hopefully if people order right now they’ll get the orders by December.
Wow! Im sorry they treat Canadians that way! Im in So Cal US and my tlat rate shipping is 7.99! I am ticker on my last 2 orders tho. Placed them on 8/28 and just got one order today! You are right that they are weak also and hardly throw! The Cannabis one is strongthough! I’m about done with Kringle myself. I’ll stick with Bath & Body Works and HomeWorx.
I hope Kringle listens to your feedback! I just placed my first order with them for 3 candles. I live in the US and they took almost a month to get here. No update or warning that it would take that long. Then the level of wax on one candle was significantly less full than the others. I loved the smells on cold but when I burned them…I could barely smell them. My Goosecreek $10 candles have a much better throw. I felt okay spending more because they (falsely) advertise their candles as strong and best to light in large spaces. It was definitely disappointing 🙃 Delta would absolutely be ranting about this on her show😂
Yeah I’ve heard your story many times now in these comments I’m afraid lol. I didn’t realize they were having such problems just shipping to the US… hoping for reasonable Canadian shipping is clearly out of the question 😂😂. I agree about the burn inconsistencies, and from what I hear that’s become even worse since they moved to all soy.
Okay I am dying to hear why you don’t buy Kringle. 🧐 I live on the west coast and when I ordered them it took almost a month to arrive, I was shocked by that. So it sounds like that might be a norm with them. $83 in shipping holy cow. 😮😮😮 lol you drug trafficking, I am laughing so hard right now. 😂🤣😂 your life is sooooo fun 🤩
The funny thing is Aubrey.. judging by the comments here.. they can barely figure out how to ship WITHIN the US! 😂😂 So I guess I’m asking too much haha.
I totally get you! About 2 weeks ago I went on the Kringle website because I so wanted to try these classy looking candles that I heard have so many layers to their scents! I placed a tall candle and a smaller candle in my basket, went to the checkout and it was 68$ shipping charges for 2 candles !!! I thought how ridiculous!! I was so mad that I sent an email to their customer service complaining about the overinflated shipping charges to Canada and their lack of interest for Canadians that are interested in trying their candles!A got a response the very next day apologizing to me and that she would take my concerns to the higher ups and maybe one day they’ll be able to offer a flat rate! Well whatever! Im done with that company, obviously they don’t want or need Canadian clientele. Which is really disappointing. I also told them they have lost potential Canadian customers and they have a poor business model! Guess it’s back to BBW! But anyway, I’m really disappointed in Kringle not trying to make it more feasible to Canadians!
I’m so glad you sent them an email about it. I sent them one also a while back. I received the same type of reply. I can’t quite figure out what the reasoning behind this is… it feels like there should be one… but from what I understand they could fix this with a contract with Purolator or UPS, and a bit of paperwork. 🤷 Also from what I now understand.. they’re having a pretty rough time just trying to figure out how to ship WITHIN the US. Check some of the other comments here. 😂😂😂 I guess I’m expecting too much.
I just tried it , did a mock order to my address in Canada, $80 shipping, but the funniest part is the $300-$400* for express shipping options 😂😂😂 what a joke. A friend of mine ordered from them once, and she said the candles were okay but she also used Shippsy as her delivery option (not sure if you’ve heard of them or if it’s available to you) butttt at the same time why should WE have to go around trying to find the best cheapest way to get an order from them , it should be the company putting in that effort, it’s our money! 😅 I love your honesty. They should have a flat rate option, but I guess we are too much of an inconvenience for them, oh well. Lol.
Oh my gosh I did not even see the express shipping options!!! 😂😂😂😂😂 💀 💀💀💀💀 From my understanding, it shouldn’t be that difficult for them to improve. Just some paperwork and striking a deal with Purolator or UPS. What I’m laughing at now, is that after reading these comments and comments elsewhere, Kringle can barely figure out how to ship WITHIN the USA 😂😂😂😂😂 so I guess we truly are expecting too much.
one of Kringle’s new Halloween candles sold out within 8 minutes of launching and hasn’t been restocked to this day now they rushed the Christmas launch, not even giving the ambassadors time to review this new launch, leaving the consumers who enjoy some ambassadors’ reviews with nothing to go on - so what’s the point of the ambassador program then 🤷♀️
Yeah…. Lots of valid points, and you’re certainly not alone if you look at these comments. It’s weird how they try to drum up rush business but then can’t handle it.
Kringle is really ticking me off. Top prices, low throw, slow shipping. $75 per candle?! No freaking way!! I agree. They don’t want your business. Grrrrrr! I will only buy them on killer sale because the performance is so poor.
I bought from Kringle before all of this, in August, just clearance candles. I'm cheap so I'll only buy when they have their clearance and can get them for like $7. They didn't send them out for weeks, I got them about a month after ordering.
That’s pretty much what everyone else is saying. I guess if they can barely figure out a shipping process within the US, I shouldn’t be too surprised about the international shipping situation lol.
I typically love Kringle’s actual candle product, but everything else about the company is less than stellar. I HATE that we can’t use coupons and/or rewards because of this or that and you can’t stack this coupon/reward with this sale, etc. So I also stopped ordering from them. Shipping is a joke and the limited quantities is also a joke. They know how many people order Easter launches or Halloween launches and they play games. A candle will show sold out and then all of a sudden be back in stock after you order so if you want it you have to pay another shipping cost. I also agree that none of their candles are worth more than $20 at the most. I’m just over it with some of these companies prices.
It really is such a pity. I agree that their actual candles are a pretty good product. But it really does feel like everything else they get so wrong sometimes.
Wtf!!! I ordered a 13200 peice jigsaw puzzle from the UK to my house in iowa in the united states earlier this year and the shipping was 35 dollars!!! And that thing was so freaking heavy! That really sux that they want to charge you that much! I wouldnt order from them either. That is insane!
Oh yeah I’ve purchased stuff from the UK for WAY less S&H. It’s SO bizarre honestly. My mum loves puzzles! I’m always looking to get her new and interesting ones. Can you recommend a site? 13200 is a bit much but she would LOVE something around 5000 I bet lol. Thanks Jennifer!
It's unfortunate because I really loved some of the Kringle scents I received for Halloween, but they were just really inconsistent. Some have smelled great and burned great, while others have no throw or they burn for hours with no throw and suddenly become really strong. It's confusing. I also had an issue where two of the glass jars broke as I was removing the lid. I'll give the company props because they said they'll replace them. I probably will order from them again, but only Halloween candles and I'll be limiting myself to the most interesting ones.
We all have to decide what we’re comfortable spending our money on. I would probably be more interested if I was hearing lots of amazing things about their candles (from the non-ambassadors). But I don’t. I mostly just hear complaints from the regular folks, so I don’t even have fomo about it anymore lol. I agree about the inconsistency in the burns and packaging too. 💜😀🕯️
@@AllAbootCandles Do you know of another company that does interesting Halloween scents? That's really the main thing I enjoyed about Kringle. I'm not a huge Goose Creek fan and Bath and Body's candles weren't spooky at all this year.
@@TheMelissaWasHere I absolutely LOVE Haunted Mansion and Ghost Cemetery from Village candle! Those are the only Halloween fragrances by them I’ve tried but they are great. I will have reviews up for them in early October. I might try Pumpkin Scarewcrow also this year!
Omg, that's actually sickening that they would do that n charge u that much! The nerve! I am at the point that I'm done with Kringle! I've seen all these videos also of these "ambassadors" getting their "free candles" n I used my birthday reward n purchased 1 fricken candle n it's been almost 2 weeks n it still hasn't even shipped yet! 1 fricken candle n I live in Tennessee! I had a birthday reward of $25 off n I'm actually surprised they even let me use it on 1 Halloween candle after wat they did to everybody with the 25% off coupon codes for writing reviews! I thought that was so dirty of them to do that! That's how I ordered my 3 Halloween candles, using a 25% off coupons cause I was not using no ambassador code! I'm sorry but those people make me sick anymore n I seen in the other comment about Phillycandkwman only doin a video when he gets his huge order of "free candles" n I totally agree, but I can't get my 1 candle! Come on! I don't care anymore wat those people think or wat anybody thinks! I'm done with Kringle! N it's so true that ever since they changed to all soy wax u can't even fricken smell the candles anyway! I have a bunch of burned only 1 time candles sitting in a storage building, wasted money n completley useless cause I can't smell them when I burn them in my bedroom, let alone an open space! It's just ridiculous! Sorry for the rant, but when u get screwed over it makes u mad n u want to say something, especially for the money ur spending! I've emailed them twice n they still haven't shipped my 1 candle n they have only responded to me once! I'm so glad u did this video n I'm so sorry that u were treated that way! It's just not right! Have a blessed day! 🙂
I love the rant Angie! lol. That’s what I just did for 20 minutes. I agree they are super tone deaf and need to get to shipping faster. People are still waiting for their Halloween orders and all the Ambassadors are like Merry Christmas. Like you said, I would be that annoyed if their candles blew me out of the water every time, but that’s just not the case. They need to do better and hear the feedback. You are not alone! Look through these comments people are over it.
I was very excited to buy my first Halloween candle from kringle until I learned that the second launch, the "artist" collection, featured labels that were made using AI. I don't want to pay a premium for that, it makes me uncomfortable.
I have never owned a kringle candle but some of my trusted fellow candle lovers avidly say to never buy from them...i am a bath and body works girl i love my BBW scents 💜❤️
You will have to tell us about the concert in your next candle review. You are not cheap! Having to pay $75 for a Kringle Candle is outrageous! Kringle's loss and Goose Creek's gain.
It was such a blast from the past! I was surprised at the sold-out stadium and intense fans! I didn’t think she’d been up to much for like 10 years lol.
Yeah even the reviewers that I trust act a lil off on certain releases....especially Halloween and Xmas. Kringle was better before now they charge so much and The candles are not up to par, the labels are janky for the money you pay they need to have better quality inspections. And to release a Halloween collection with NO halloween themed scents is so off. They did one gourmand black cat label candle and then rest are spring...well it sold out and they changed the drop time, SO many missed the candle, so they can keep the rest of the collection I wont buy the rest.
Used to buy at Kringle as well Halloween was huge .. but.. in Canada they charge shipping and it's USA price .. I think most labels / names / the look is ugly .. that giant K on the jar yikes
I don't blame you for not wanting to pay a ridiculous price for shipping. I'm in the U.S. and will not buy from Kringle unless they are having a good clearance sale or BOGO offer and it's a fragrance I'm absolutely in love with. Other than that I'm not paying for the shipping cost I have to pay here in the U.S. when I'm a mile down the road from the nearest Bath and Body Works and Wal-Mart. Wal-Mart has Goose Creek and Yankee Candle, never tried Goose Creek but the last several Yankee Candles that I have gotten have absolutely no smell whatsoever. In fact that is what got me to trying Kringle Candle in the first place. It has been a hit or miss with Kringle for me like all candle companies I have bought from. I loved Sanctuary candle from Kringle but they don't have it anymore and I was surprised how good Kringle's warm apple pie candle was I got from TJ Maxx for $9.99 and I also loved Merry Christmas candle from Kringle as it's hard to find a real good strong cinnamon candle as BBW is starting to get weak and sometimes cinnamon is an online exclusive where you have to pay S&H again, lol
I hear ya! Yankee candles have been getting weaker and weaker for years - but at least their price points are more reasonable, and they regularly have decent sales.
Very valid reasons as to why you don't shop with the company! It's a shame, I was really getting into enjoying their 3-wicks & Halloween candles recently after not purchasing from them in 2 years. I can understand why paying customers, myself included, are upset with the delay in shipping especially when rapid launches are happening and Ambassadors are getting brand new releases for free or are allowed to pre-order at a discount meanwhile paying customers haven't received their candles from the previous 2 launches yet prior to Christmas being released! I ordered my Fall Reserves on launch day at noon (Sept 5th) and it's going on 3 weeks and I still haven't atleast received a shipping notice. If I'm paying for Flat Rate shipping (7-10 business days) I expect my order to leave the warehouse by the 10th day. I probably won't see those candles until closw to October which makes me leery to purchase Christmas by the time they actually go on sale.
Those are ridiculous shipping timeframes. I didn’t realize they were having such issues shipping WITHIN the US lol. This comment section is full of similar stories. Who’s in charge over there?
@@AllAbootCandles I just got notified via UPS on Monday 9/23 that they shipped and would arrive today at 9/24. I did receive them today but the wait time, omg! Thank goodness I like them all on cold 😅.
@@AllAbootCandles Right! The shipping rate shouldn't change per additional candle...what is the goal?...are they charging for weight of each candle or something?! Kringle should change to flat rate shipping if other companies can do it.
Kringle apparently thinks it's ok to send out free PR candles for CHRISTMAS before sending out paid orders, and yet, the excuse is that they have a small shipping department. You said a word that applies perfectly in all of this Greg.. gall
💯
Yeah that’s another thing - people are STILL waiting for their Halloween orders, and all the ambassadors are like MERRY CHRISTMAS. Sheesh.
I agree with you 1000 percent am still waiting on shipping for reserve line. Stop doing back to back launches, if can’t ship people orders.
@JustRockyT I am glad you guys are posting that. I am still waiting on an order I made 17 days ago. I am glad it isn't just me.
I live in the states and have ordered Kringle candles upon rave reviews. Many of them were even the reserve line, which, as you know is more pricey. I struggled to smell them and doesn’t seem to matter whether I am burning them or crocking them. They are way too much money so I think my last disappointing order was in fact my last.
@@tammylopez2926 Yeah I’ve been pretty over them for a while now. Not good value at all. Kind of a shame because a lot of their fragrances are lovely.
I appreciate your honesty and totally agree with your frustration.
Thanks Adriana!
What irks me is everyone RAVES about how strong the candles are and I've ordered a few times. Every single candle I have burned i couldnt smell it unless I stood over it! AT ALL! Even ones that are always on the site that everyone says they love like "Donut worry" I could kinda smell that one ,but still... not unless i was right by it. That's ridiculous for how expensive they are! Also, my last order i got one of the fantasy collection candles called unicorn poop. It wasn't on sale and i just got the 15% off with an ambassador code. The label had a huge crease all the way across that would not come out. For 30 bucks... it better be perfect! I mainly got them for display anyways bc of those glitter jars. I wanted to keep it! I emailed them about it and sent pics as well and they DIDNT EVEN RESPOND! That may not be a big deal to them ,but it is to me! And they couldnt even answer me. When i made that order it had been a while and I wanted to give them another go. But after that, I was totally done! 🤷♀️
Isn’t it interesting how the only people that consistently like their candles are the ambassadors? I really like the ambassadors and follow them all - but I don’t see much positive stuff from anyone else. I think I saw Sarita from Coffee and Candles really liked something from them in the spring lol.
@@AllAbootCandles I always think the same thing. Always ppl with a code. I mean, make your bag ,but shit dont lie and make me waste my money lol
I have bought about 8 Kringle candles. None of them have much of a throw. I smell that waxy smell when they are burning. Not buying them anymore
I appreciate this discussion so much. I’ve been struggling with Kringle as well and am on a break for a while.
I hope I’m just on a break too…. they sure seem to be rubbing people the wrong way these days. 💜🕯️😀
I spent alot of $ on them recently tried them for the first time this fall, after hearing nothing but praises from "embassadors" i bought scents based on all these rave reviews and sorry to say they totally sucked! And they are SO expensive. I had kringle pumpkin waffles going in one room and a goose creek candle in another, the GC blew kringle totally out the water! It filled my whole house (first time also trying GC) Theres no way they burn for the amount they state either... il happily stick to goose creek and bbw candles
@@htots6430 Yup. I don’t mind paying a premium price for premium candles. But a lot of them are so weak, I’d say I’ve been disappointed with at least 75% of my purchases from them.
I am a Kringle ambassador and I agree with you on your points, $83 for shipping is insane. I am someone who will not buy full price candles even as an ambassador! I also see tons of people having issues with shipping and haven’t received orders in a while and then they released/promoted christmas already. Personally, I have not posted and advertised the Christmas collection for this reason. I feel wrong promoting a new launch when so many people are waiting for candles! My husband ordered me Kringle candles from the Labor Day sale for my birthday. He ordered on August 23rd and they came on the 11th. I wasn’t super mad about it because I knew they probably got an influx of orders because of the low prices, but it makes me sad the shipping takes so long 🥲🥲 I know they don’t have many people in their shipping department, but they need to slow down on the new launches until they get caught up 😅 luckily I have enjoyed all of the candles I’ve bought and gotten, but I hate blind buying candles!! I wish they had them in stores somewhere!
One thing that I didn’t completely realize until I posted this video, is how frustrated people are about the shipping, even in the states. I had always heard rumblings of slow shipping, but didn’t know how bad it was.
I think it was smart of you to wait on Christmas, it’s really rubbing people the wrong way. For a company that almost entirely relys on online purchases, you’d think they’d make their shipping process a priority? I dunno.. it’s a shame really.
Thank you for the transparency, as well as your willigness to state your stance on the Christmas release, especially as an ambassador.
Funny you said the 2 weeks about Kringle (I've never ordered from them, and never intend to.) My first order from Goose Creek, I got in 4 days, which I was highly impressed with! My 2nd order, It took a whole week just to process, it processed just as I was going to try canceling. It still took another week to get my candles. Makes me wonder if they were just trying to impress a new customer the first time. I've also noticed they hide my reviews if they're 3 stars, even though they asked for my honest review.
Heck yeah, you should be able to smell the candle for $75!
I don't blame you for being fed up!
Have fun at the concert!
@Taurus_Butterfly I ordered from Goose Creek only once and when I noticed that they did not publish my not overly- critical reviews, I decided that that was enough for me not to chance another purchase. When a company hides reviews, I believe there are reasons for them to do so.
@@JoLamb. Yeah, my two 3 star reviews never appeared. I wasn't rude.
I like my candles, but I needed a break from BBW. Money is tight, so I shouldn't buy anyway. I need something to be nice in my home though😆
A lot of people have reported Goose Creek doesn’t publish all the reviews they get, positive or negative 🤷 weird.
Hey, at least people can access their candles so they can have an opinion lol. They have consistently delivered to me quite quickly.. Who knows….
@@AllAbootCandles You’re right. They had shipped quickly and pricing is not prohibitive. At least I was able to try them and that should count for something.👍
A week is typical. Did you buy during a sale? Anyway I love GC. The only candles I buy besides BBW
Totally get it!
I typically don't order anything from the states if they add extra for duties on top of shipping cost plus taxes at the calculation stage 🙄
I think with GC and US BBW, the duties are included in the prices, so you're not shocked when you see the final cost.
I don't think it's being cheap, I think it's being able to justify your purchases as a conscientious consumer 🙂
Thanks Melissa! Bottom line is…. they’re kidding themselves thinking their product is worth people spending that kind of money on getting them. 🤷 💜🕯️😀
The fragrances are lovely. However I also don’t get enough strength and throw for the price. The burn is clean and I appreciate that. I can totally get why you would not want to pay a premium on shipping for them.
Agreed! They do burn beautifully clean, but the most important thing for me is being able to smell the fragrance lol.
Hey 👋🏻 Love hearing your 2 cents!
Not great luck with Kringle soy. No throw. And it took 3 weeks to get my order. 😮
Yeah they are not exactly impressing people these days. I think I only know of two or three reviewers left who buy from them that aren’t ambassadors.
I've never ordered from them. (I'm in the States.) There are no plans to either. Thank you for sharing.
It’s pure arrogance and greed. I don’t trust any “ambassador”, especially when people like Philly Candle Man only comes out of hiding 3-4 times a year when Kringle and Homeworx has new merch to push.
I really like most of their ambassadors, but the way Kringle has handled this… has turned them all into sales people. My feed has been swamped for two days now with them pushing Christmas candles, meanwhile customers still haven’t received their Halloween candles. Sheeesh.
Wow can we say RIDICULOUS - Kringle really needs to look into this ASAP for the Canadian $$$ conversion and shipping should be flat-rate fee period!!!! I did place a Kringle order and it took over 3+ weeks to arrive - had to email them at week #2 as no communication of shipping date info etc.
The funny part is, here I am complaining about shipping to Canada. But based on these comments, they can BARELY figure out how to ship WITHIN the US 😂😂😂💀💀💀 who’s in charge over there? What a joke. Who’s cool with waiting a month for barely scented candles?
I guess that’s why they’re launching Christmas so early…. Hopefully if people order right now they’ll get the orders by December.
Wow! Im sorry they treat Canadians that way! Im in So Cal US and my tlat rate shipping is 7.99! I am ticker on my last 2 orders tho. Placed them on 8/28 and just got one order today! You are right that they are weak also and hardly throw! The Cannabis one is strongthough! I’m about done with Kringle myself. I’ll stick with Bath & Body Works and HomeWorx.
I didn’t realize they were having such issues just shipping to their US customers! Sheeesh who’s in charge? Thanks Sue!
I hope Kringle listens to your feedback! I just placed my first order with them for 3 candles. I live in the US and they took almost a month to get here. No update or warning that it would take that long. Then the level of wax on one candle was significantly less full than the others. I loved the smells on cold but when I burned them…I could barely smell them. My Goosecreek $10 candles have a much better throw. I felt okay spending more because they (falsely) advertise their candles as strong and best to light in large spaces. It was definitely disappointing 🙃 Delta would absolutely be ranting about this on her show😂
Yeah I’ve heard your story many times now in these comments I’m afraid lol. I didn’t realize they were having such problems just shipping to the US… hoping for reasonable Canadian shipping is clearly out of the question 😂😂. I agree about the burn inconsistencies, and from what I hear that’s become even worse since they moved to all soy.
Okay I am dying to hear why you don’t buy Kringle. 🧐
I live on the west coast and when I ordered them it took almost a month to arrive, I was shocked by that. So it sounds like that might be a norm with them.
$83 in shipping holy cow. 😮😮😮
lol you drug trafficking, I am laughing so hard right now. 😂🤣😂 your life is sooooo fun 🤩
The funny thing is Aubrey.. judging by the comments here.. they can barely figure out how to ship WITHIN the US! 😂😂 So I guess I’m asking too much haha.
@@AllAbootCandles yep pretty much. 😂
Hi Greg, wow!! That's way to much for a candle. It sure seems like they really don't want to ship to Canada. Hope you are having fun at the concert!!😊
Thanks Tracy! 💜😀🕯️
Hope you had fun at the concert 🎉
I totally get you! About 2 weeks ago I went on the Kringle website because I so wanted to try these classy looking candles that I heard have so many layers to their scents! I placed a tall candle and a smaller candle in my basket, went to the checkout and it was 68$ shipping charges for 2 candles !!! I thought how ridiculous!! I was so mad that I sent an email to their customer service complaining about the overinflated shipping charges to Canada and their lack of interest for Canadians that are interested in trying their candles!A got a response the very next day apologizing to me and that she would take my concerns to the higher ups and maybe one day they’ll be able to offer a flat rate! Well whatever! Im done with that company, obviously they don’t want or need Canadian clientele. Which is really disappointing. I also told them they have lost potential Canadian customers and they have a poor business model! Guess it’s back to BBW! But anyway, I’m really disappointed in Kringle not trying to make it more feasible to Canadians!
I’m so glad you sent them an email about it. I sent them one also a while back. I received the same type of reply.
I can’t quite figure out what the reasoning behind this is… it feels like there should be one… but from what I understand they could fix this with a contract with Purolator or UPS, and a bit of paperwork. 🤷
Also from what I now understand.. they’re having a pretty rough time just trying to figure out how to ship WITHIN the US. Check some of the other comments here. 😂😂😂 I guess I’m expecting too much.
I just tried it , did a mock order to my address in Canada, $80 shipping, but the funniest part is the $300-$400* for express shipping options 😂😂😂 what a joke.
A friend of mine ordered from them once, and she said the candles were okay but she also used Shippsy as her delivery option (not sure if you’ve heard of them or if it’s available to you) butttt at the same time why should WE have to go around trying to find the best cheapest way to get an order from them , it should be the company putting in that effort, it’s our money! 😅 I love your honesty. They should have a flat rate option, but I guess we are too much of an inconvenience for them, oh well. Lol.
Oh my gosh I did not even see the express shipping options!!! 😂😂😂😂😂 💀 💀💀💀💀
From my understanding, it shouldn’t be that difficult for them to improve. Just some paperwork and striking a deal with Purolator or UPS.
What I’m laughing at now, is that after reading these comments and comments elsewhere, Kringle can barely figure out how to ship WITHIN the USA 😂😂😂😂😂 so I guess we truly are expecting too much.
@@AllAbootCandles oh you made me laugh! 😂
That’s crazy! I have not ordered from them yet. I’ve looked at some of their clearance. I don’t blame you.
Yeah I often consider ordering during a sale.. but whenever I see that check out number I’m like bye gurl.
one of Kringle’s new Halloween candles sold out within 8 minutes of launching and hasn’t been restocked to this day
now they rushed the Christmas launch, not even giving the ambassadors time to review this new launch, leaving the consumers who enjoy some ambassadors’ reviews with nothing to go on - so what’s the point of the ambassador program then 🤷♀️
Yeah…. Lots of valid points, and you’re certainly not alone if you look at these comments. It’s weird how they try to drum up rush business but then can’t handle it.
Kringle is really ticking me off. Top prices, low throw, slow shipping. $75 per candle?! No freaking way!! I agree. They don’t want your business. Grrrrrr!
I will only buy them on killer sale because the performance is so poor.
They are rubbing a lot of people the wrong way right now 🤷
I bought from Kringle before all of this, in August, just clearance candles. I'm cheap so I'll only buy when they have their clearance and can get them for like $7. They didn't send them out for weeks, I got them about a month after ordering.
That’s pretty much what everyone else is saying. I guess if they can barely figure out a shipping process within the US, I shouldn’t be too surprised about the international shipping situation lol.
Oh h ell no! I don't purchase from them and I live in the US. That is absolutely ridiculous. I agree with your decision. Have a wonderful week ❌️ ⭕️
Thanks Lisa! You too!
I typically love Kringle’s actual candle product, but everything else about the company is less than stellar. I HATE that we can’t use coupons and/or rewards because of this or that and you can’t stack this coupon/reward with this sale, etc. So I also stopped ordering from them. Shipping is a joke and the limited quantities is also a joke. They know how many people order Easter launches or Halloween launches and they play games. A candle will show sold out and then all of a sudden be back in stock after you order so if you want it you have to pay another shipping cost. I also agree that none of their candles are worth more than $20 at the most. I’m just over it with some of these companies prices.
It really is such a pity. I agree that their actual candles are a pretty good product. But it really does feel like everything else they get so wrong sometimes.
Wtf!!! I ordered a 13200 peice jigsaw puzzle from the UK to my house in iowa in the united states earlier this year and the shipping was 35 dollars!!! And that thing was so freaking heavy! That really sux that they want to charge you that much! I wouldnt order from them either. That is insane!
Oh yeah I’ve purchased stuff from the UK for WAY less S&H. It’s SO bizarre honestly.
My mum loves puzzles! I’m always looking to get her new and interesting ones. Can you recommend a site? 13200 is a bit much but she would LOVE something around 5000 I bet lol.
Thanks Jennifer!
It's unfortunate because I really loved some of the Kringle scents I received for Halloween, but they were just really inconsistent. Some have smelled great and burned great, while others have no throw or they burn for hours with no throw and suddenly become really strong. It's confusing. I also had an issue where two of the glass jars broke as I was removing the lid. I'll give the company props because they said they'll replace them. I probably will order from them again, but only Halloween candles and I'll be limiting myself to the most interesting ones.
We all have to decide what we’re comfortable spending our money on. I would probably be more interested if I was hearing lots of amazing things about their candles (from the non-ambassadors). But I don’t. I mostly just hear complaints from the regular folks, so I don’t even have fomo about it anymore lol.
I agree about the inconsistency in the burns and packaging too. 💜😀🕯️
@@AllAbootCandles Do you know of another company that does interesting Halloween scents? That's really the main thing I enjoyed about Kringle. I'm not a huge Goose Creek fan and Bath and Body's candles weren't spooky at all this year.
@@TheMelissaWasHere I absolutely LOVE Haunted Mansion and Ghost Cemetery from Village candle! Those are the only Halloween fragrances by them I’ve tried but they are great. I will have reviews up for them in early October. I might try Pumpkin Scarewcrow also this year!
@@AllAbootCandles Thanks so much! I'll look those up and watch your video when it's out.
Omg, that's actually sickening that they would do that n charge u that much! The nerve! I am at the point that I'm done with Kringle! I've seen all these videos also of these "ambassadors" getting their "free candles" n I used my birthday reward n purchased 1 fricken candle n it's been almost 2 weeks n it still hasn't even shipped yet! 1 fricken candle n I live in Tennessee! I had a birthday reward of $25 off n I'm actually surprised they even let me use it on 1 Halloween candle after wat they did to everybody with the 25% off coupon codes for writing reviews! I thought that was so dirty of them to do that! That's how I ordered my 3 Halloween candles, using a 25% off coupons cause I was not using no ambassador code! I'm sorry but those people make me sick anymore n I seen in the other comment about Phillycandkwman only doin a video when he gets his huge order of "free candles" n I totally agree, but I can't get my 1 candle! Come on! I don't care anymore wat those people think or wat anybody thinks! I'm done with Kringle! N it's so true that ever since they changed to all soy wax u can't even fricken smell the candles anyway! I have a bunch of burned only 1 time candles sitting in a storage building, wasted money n completley useless cause I can't smell them when I burn them in my bedroom, let alone an open space! It's just ridiculous! Sorry for the rant, but when u get screwed over it makes u mad n u want to say something, especially for the money ur spending! I've emailed them twice n they still haven't shipped my 1 candle n they have only responded to me once! I'm so glad u did this video n I'm so sorry that u were treated that way! It's just not right! Have a blessed day! 🙂
I love the rant Angie! lol. That’s what I just did for 20 minutes. I agree they are super tone deaf and need to get to shipping faster. People are still waiting for their Halloween orders and all the Ambassadors are like Merry Christmas. Like you said, I would be that annoyed if their candles blew me out of the water every time, but that’s just not the case. They need to do better and hear the feedback. You are not alone! Look through these comments people are over it.
I was very excited to buy my first Halloween candle from kringle until I learned that the second launch, the "artist" collection, featured labels that were made using AI. I don't want to pay a premium for that, it makes me uncomfortable.
Oh really?!? That is really odd, but sadly doesn’t surprise me.
There's a guy that does a doll Disney channel reviews you look and talk just like him
Haha well they say everyone has action out there somewhere.
I have never owned a kringle candle but some of my trusted fellow candle lovers avidly say to never buy from them...i am a bath and body works girl i love my BBW scents 💜❤️
Yeah, increasingly the only positive things I hear about Kringle comes from their ambassadors.
I been gave up on Kringle 😂
You and a lot of others apparently.
You will have to tell us about the concert in your next candle review.
You are not cheap! Having to pay $75 for a Kringle Candle is outrageous! Kringle's loss and Goose Creek's gain.
I will talk about the concert at the end of my video Sunday! The weekly wax wrap-up.. that’s when I tend to ramble lol.
Going to an Avril laveigne concert, omg that is fantastic!! Enjoy!
It was such a blast from the past! I was surprised at the sold-out stadium and intense fans! I didn’t think she’d been up to much for like 10 years lol.
Yeah even the reviewers that I trust act a lil off on certain releases....especially Halloween and Xmas. Kringle was better before now they charge so much and The candles are not up to par, the labels are janky for the money you pay they need to have better quality inspections. And to release a Halloween collection with NO halloween themed scents is so off. They did one gourmand black cat label candle and then rest are spring...well it sold out and they changed the drop time, SO many missed the candle, so they can keep the rest of the collection I wont buy the rest.
That’s it, I mean the candles are ok. Just no where near what they think justifies some of these price points.
I don’t think any candle is worth $75. Unless it’s going to perform great and last me 6 months. 😆
Exactly! 6 months minimum lol
Used to buy at Kringle as well Halloween was huge .. but.. in Canada they charge shipping and it's USA price .. I think most labels / names / the look is ugly .. that giant K on the jar yikes
Omg the giant weird K!!! They need to update that for real.
That's crazy
Those are luxury luxury prices💀
Haha luxury luxury.
😮
I don't blame you for not wanting to pay a ridiculous price for shipping. I'm in the U.S. and will not buy from Kringle unless they are having a good clearance sale or BOGO offer and it's a fragrance I'm absolutely in love with. Other than that I'm not paying for the shipping cost I have to pay here in the U.S. when I'm a mile down the road from the nearest Bath and Body Works and Wal-Mart. Wal-Mart has Goose Creek and Yankee Candle, never tried Goose Creek but the last several Yankee Candles that I have gotten have absolutely no smell whatsoever. In fact that is what got me to trying Kringle Candle in the first place. It has been a hit or miss with Kringle for me like all candle companies I have bought from. I loved Sanctuary candle from Kringle but they don't have it anymore and I was surprised how good Kringle's warm apple pie candle was I got from TJ Maxx for $9.99 and I also loved Merry Christmas candle from Kringle as it's hard to find a real good strong cinnamon candle as BBW is starting to get weak and sometimes cinnamon is an online exclusive where you have to pay S&H again, lol
I hear ya! Yankee candles have been getting weaker and weaker for years - but at least their price points are more reasonable, and they regularly have decent sales.
Very valid reasons as to why you don't shop with the company! It's a shame, I was really getting into enjoying their 3-wicks & Halloween candles recently after not purchasing from them in 2 years. I can understand why paying customers, myself included, are upset with the delay in shipping especially when rapid launches are happening and Ambassadors are getting brand new releases for free or are allowed to pre-order at a discount meanwhile paying customers haven't received their candles from the previous 2 launches yet prior to Christmas being released! I ordered my Fall Reserves on launch day at noon (Sept 5th) and it's going on 3 weeks and I still haven't atleast received a shipping notice. If I'm paying for Flat Rate shipping (7-10 business days) I expect my order to leave the warehouse by the 10th day. I probably won't see those candles until closw to October which makes me leery to purchase Christmas by the time they actually go on sale.
Those are ridiculous shipping timeframes. I didn’t realize they were having such issues shipping WITHIN the US lol. This comment section is full of similar stories. Who’s in charge over there?
@@AllAbootCandles I just got notified via UPS on Monday 9/23 that they shipped and would arrive today at 9/24. I did receive them today but the wait time, omg! Thank goodness I like them all on cold 😅.
@@Fragrance_Junkiee This is what I don’t understand: if Goose Creek can use UPS to ship to me for $15, why can’t Kringle? Grrrrrr. lol.
@@AllAbootCandles Right! The shipping rate shouldn't change per additional candle...what is the goal?...are they charging for weight of each candle or something?! Kringle should change to flat rate shipping if other companies can do it.