How to Fix Bose Quiet Comfort Bluetooth Connection Problem with iPhone
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- เผยแพร่เมื่อ 7 ต.ค. 2019
- Are you having trouble getting your Bose Quiet Comfort 35 headphones to connect to your iPhone via Bluetooth?
If you cannot get your headphones to pair using the standard method of holding the power button on, try this one time alternate method to download install the firmware update you need. - ภาพยนตร์และแอนิเมชัน
I had this connection issue with my Samsung and tried for months to pair it to Bose HEADPHONES and now it finally did... I rarely post TH-cam comments but I had to this time: THANK YOU SO MUCH!
So great to hear!
Over a month trying to figure out howto fix it, thanks so much!! 😊
So glad to hear it (finally) worked!
out of the videos this is the one that worked. Thank You!!
That's great to hear!
I didn’t know about holding the button to get to pairing mode. I did that and I’ve connected. Greatly appreciate your help.
Fantastic! Glad to hear it worked.
Thank you this worked perfectly, I had given up on this a while ago, but stumbled onto this. It was hard finding anything on the internet, this should be more well known :) cheers
Great to hear it helped. Please share to anyone it could help.
It especially works in cases where the power button is broken and the device won't go into pairing mode, this is a fairly common problem so many resort to cables.
But once you're connected to the Bose app, you can manually select another device it should also connect to, I don't even have an iPhone.
Wow, the NFC pairing was genius. This completely fixed my pair. Thank you for the video. Bose only offered to give me a $50 discount off MSRP instead of fixing this. I paid less for the headphones originally than the cost of their replacement. I guess it's true what they say, Better Order Something Else. The quality isn't there.
Somebody needs to tell Bose to start copying and pasting the link to my video 😉. Thank you for the positive feedback!
Very helpful, thank you!
Sweet Baby Jesus.. thank you for this video.. I would have NEVER thought of using NFC... It allowed my phone to finally connect to BOSE QC35 and clean up connections and add new Dell PC... You just made my day...
So happy to hear that. Thank you and you're welcome.
It works. Thanks for the video 👍🏻
Joining the other user-comments: I´ve been looking for days a solution to avoid throwing these (great) headphones away. The solution is just genius, thanks a lot! I didn´t get the update (apparently the headphones were already up-to-date) on the Bose app, but everything else worked like a charm.
Thanks for sharing this positive news! These really are awesome headphones and should last you several more years.
BTW, everyone should know that the ear cups are replaceable when they start to wear out. Hope this helps!
@@NickC9545 Also a really good idea, to extend the life of our Bose headphones. It takes only 5 minutes (I´ve done it at least 4-5 times already) to extend and have again the same ear comfort as before.
Thank you - the NFC works on the iPhone as well and fixed my issue.
That's great to hear. I know it could work on the iPhone also.
Turns out it's NOT important to have at least one friend with an Android after all!
Rob - how did you get the iPhone to pair with the headphones using NFC? My Bose QC 35 ii headphones won’t go into Bluetooth pairing mode when I slide the power button to the right anymore. It was working before but just stopped working a few days ago.
My iPhone SE 2020 will make the notification sound when I scan my headphone’s NFC, but nothing pops up. No notification or link. Aaaaa
Thank you so much you’re a lifesaver
Awesome! Thank you for saying that!!
Worked for me Thanks
Think you I was having a tuff time with them I just got my today
Thanks a lot! Great info!
Did it work?
This might have done it! Thanks x1000
Glad it helped!
Mann u a lifesaver
Thank you so much!
Thank you very, very much.
You are welcome!
Thank you!
Best video
Thankkkk you soooooo much mani never new that we have to take the Android phone to that sign of the bose to connect my Android phone was actually not working thanks again
I'm so happy to hear that! You're very welcome!
Thank you very much
I tried it to connect to my iphone 13 and it worked
Fantastic! You're welcome!!
Really thanks I did not know that I need to keep pushing the button 😆
Glad I could help!
Thanks very much
You are welcome!
Hello there , i used this method for a few days, before i deleted all tags at BOSE nfc ( accidentally ofc). So now i can`t swich on bluetooth on headphones no matter what i tried ... can i ask someone of you to male a dump (copy) of your Bose QC35 (1 edition without assistant button) NFC TAG and send me a link please ? searched for it in web but found nothing( help guys)
Thank you 🙏🙏
You're welcome 😊
Dose mic work ?
I would suggest pinning the reboot procedure here at the top.
Thanks bro
Welcome!
I faced the same issue while switching over from my Samsung Android Phone to my OnePlus Android Phone. I fixed the issue by updating the firmware using my Samsung Galaxy phone and then removing the Samsung galaxy phone from the list of paired devices from the Bose Connect App on the Samsung phone itself. After doing this, I was able to connect my headphones to my OnePlus without any issues..
Im sure your instructional video is great but cannot hear it through my very expensive Bose headphones nor the tinny speaker on my not very smart Samsung phone. Sub titles would be handy. I now understand and appreciate the difficulty of day to day living for the hearng impaired. I think my problem is because they have connected to two devices. And alway connect to the phone second despite the other device being physically about 300 meters away.
I hear ya (no pun intended). Do you know how to turn on the auto-generated subtitles through TH-cam? If somebody can tell me how to do it, I'll do it.
Hi Nick, it is even rejecting pairing using the NFC. Any tip for this situation ?
Hi Awes, try the reset procedure below at least three times.
Nick C. So do I turn it on in between the attempts ?
Awes Ahmed Khan Try that, I’m not sure though.
I had to download and open the Bose app first. It might detect the headphones and tell you to swipe up on the screen but ignore this because it will tell you that you need to enter pairing mode. Instead just keep the app open and then do the NFC tap. It worked for me after that.
Ryan Sawadichai Thanks for helping out man.
When I turn mine off the Bluetooth light stays on?
To make the headphones go into pairing mode you have to use the BOSE software on your iPhone and add/remove/add the "LE-Bose QC35 II" bluetooth device (this device is confusingly not quite your headphones but some kind of installer or pairing stage, once paired to your phone the headphones show up as a device called "Bose QC35 II", note the missing "LE-" prefix). To get the iPhone to hook up to the headphones (after i stupidly disconnected them), i had to mess with the "LE-Bose QC35 II" bluetooth device on the iPhone. Disconnect that "LE" device, then reconnect it! Once it is reconnected, the BOSE app on your phone will get busy and instruct you to pair the headphones. It will tell you to push a button on the headset to put the headphones into pairing mode. Unless you do this messing about first , that button has no effect on pairing. Once the software tells you to push the button, do it and the blue LED activates! Then, you can pair the phone to the headphones. Just now, i managed to get my headphones hooked up to my macbook over bluetooth. To do it, i had to use the BOSE software on my iPhone to put the headphones into pairing mode, then the macbook could see it. Before i did that, the macbook did not see the headphones. Nightmare. Probably in the instruction booklet but i of course threw that away years ago. No need to thank me. Enjoy.
If Bose had a goal of making it as difficult as possible for their customers to pair their headphones easily, then Bose has exceeded all expectations.
Your instructions make sense. I know I'm not supposed to thank you, but thank you.
@@NickC9545 MY absolute pleasure. If it helps one person, it was worth typing it all out.
Thankyou this worked for me
mine will connect to my phone then randomly disconnect and then reconnect without me doing anything
Didn't work for me. Still cannot pair using NFC using a Note 9 nor Note 10. I have contacted Bose Cust Svc & they didn't even teach me this method. Not able to even teach me how to factory reset. I wish someone knew. They offered a trade up to Q45 for £209 (Yes Pound Sterling) similar to buying a new one in USD now. I'm out of my wits. Can only hook up using the wired cable with all buttons on Q35 not working. And I don't even know if this method has noise-canceling.
Try looking up the video on how to perform a factory reset for more detail than what I discussed in my video. If that doesn't help, there might be no more hope.
This worked for mine. It connects to my iphone now, but now it wont connect to my PC.
Thank you for the feedback! although these headphones technically will work with any bluetooth-enabled PC, I have found the lag to make them unusable when I try to use them for video editing in Final Cut Pro. Instead, I use the physical headphone cable when I'm editing and they work and sound so much better.
OMG even this doesnt work... even the app, the buttons, nothing ! im so desperate
I have a problem!
My bose quiet comfort 35 have something like Bluetooth lags!
There are stops that hold on 0.5 sek
Please help
Is this with your computer or phone?
@@NickC9545 Phone
@@enrico6508 Two things to try: see if you have dual Bluetooth mode enabled which allows you to play Bluetooth simultaneously on two devices at once. If you do, try turning it off.
@@enrico6508 If the first method doesn't help, what happens when you connect the physical 2.5mm to 3.5mm audio cable?
@@NickC9545 If I connect it via 2,5 3,5 mm cable there are no lags...
But most importantly if I connect then to other phones there are no lags
Does it work for iphone?
It requires NFC. I've only been able to get it to work with Android.
It’s not working and searched randomly ok TH-cam , Worked perfectly well when I brought my phone to symbol N
If you haven’t already tried this, here is the (stupid) reboot procedure: Turn the headset off and wait for 30 seconds.
Plug the headset into a USB power supply via USB cord and wait 5 seconds. ...
Unplug USB cord from headset and wait 1 minute.
Turn on the headset and test if the headset works properly.
Mine is Just getting worse and worse. Bluetooth can be fine for a while, and then all of a sudden it starts acting up. I've rebooted, reset, updated, went back to an older version and updated again, and nothing works. I've got the rose gold special edition, and they don't make them anymore 😔
@@moksie1980 obviously I don't work for Bose, but I am sorry to hear that nevertheless. Have you already tried the NFC solution?
@@NickC9545 i know you don't 😁 I have, and it worked perfectly, until tonight. It's started again 😕 Driving me insane !!!
@@moksie1980 I know the feeling. But perhaps it's good to have a problem like this to distract you from the pandemic 😉.
Were you able to update the firmware on the headphones when you used the NFC method to connect it to the Android?
@@NickC9545 yes i updated a few days ago. And i really need it to work, because my neighbours are inconsiderate so and so's 😞 I don't understand why it was working perfectly with NFC and now it doesn't.
Yes.. now what do I do if I don’t have anyone with android?... I’m not saying everyone I know as iPhone, but I’m only with my family and it’s between iPhone and rock age Nokia...
Come to SD and buy me a coffee!
interesting but never had this issue
Neither had I, but my friend did so I figured I'd make this video. Turns out about 10,000 other people had this problem too!!
I thought this is for iPhone connection? But it talks about connecting to the Note using Android! See the title of the video :)
As the title says, the solution to fix the problem on the iPhone requires the use of NFC, which requires an Android phone.
I literally had to turn nfc off for it to work.
Good to know that works too. Hopefully my video didn't make things more difficult for you.
(Great account btw).
@@NickC9545 thanks man! 😁
Super Merci beaucoup je croyais qu'il était mort mais en faite nan alors merci
You're welcome!! (I think?)
I switched from using an Android for 20 years to an iphone and cannot connect. Grrr. I live alone and don't have anyone who has an Android. Any other suggestions as I really wan to use these.
If you live in SD, I can help you in exchange for a Starbucks unsweetened Green Tea Frappucino :)
@@NickC9545 I would gladly oblige and add a pastry or other food item but here I am in South Florida. Too far. :( Also it fixed itself somehow.
So I need an Android phone to fix an iPhone problem! Great! :-(
How to Fix Bose Quiet Comfort Bluetooth Connection Problem with """iPhone""" Where is the iPhone solution ?......
Come on dude, you've got to have at least one friend with an Android phone that you can borrow for 2 minutes.
who has friends with Android phones?
Nobody that I know...
My Android and I have no friends...
Worst Bluetooth connection ever do not buy this peoduct
Were you able to update the headphones using this method?
Yes I did and many other methods and I have two pairs they are both horrible connections with TVs or other devices also you need to be super close to the TV or other thing you need to be hooking up to,my $50 earbuds better then this I have many headphones but Bose are the worst connection ever don’t misunderstand me good noise blocking (I mainly use for) decent sound but Bluetooth is Horrid