How to Fix Bose QC 35 Headphones Automatically Turning On when Power Switch is Off
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- เผยแพร่เมื่อ 4 ต.ค. 2024
- Make sure the headphones are completely off, meaning the battery is drained before attempting this video.
If this method does not work for you, then try this method... This method is much more difficult and may possibly damage your device:
community.bose...
This worked perfectly, thank you so much for the excellent guide!
Fixed my Bose!!! THANKS !!!
BTW, no need to remove the inside padding (the one with the letter R on it) you can work around it if you like.
Thanks Ziping. I did what you said, minus taking off the earpiece and cloth since I was able to just pull the cloth back to reach the screws, and now my Bose headphones work! You saved me $$$.
Thank you for sharing this. My QC35i started doing this at the beginning of the week. In its communities Bose acknowledges it as a hardware defect; but if your warranty expired then SOL. As I saw someone else mention, Bose's solution is that you can replace your headphones for $209.... Ridiculous. This is a design issue, not "wear and tear."
This video and the instructions you provided worked perfectly. I was hesitant to try it, as I didn't like the idea of tearing the speaker pad off & having to re-glue it back on. I'd suggest modifying the vid and showing how you can simply fold that pad down from the top & up from the bottom to expose the screws, as others suggested, w/o tearing it offThis video and the instructions you provided worked perfectly. I was hesitant to try it, as I didn't like the idea of tearing the speaker pad off & having to re-glue it back on. I'd suggest modifying the vid and showing how you can simply fold that pad down from the top & up from the bottom to expose the screws, as others suggested,. Took just over 10min to do all this - and a good 3-4min of that was dusting/cleaning the switch housing & its cap. Re-charged the headset & it's working like it should now, by STAYING off when I turn it off. I'll have to see how frequently this becomes "necessary" to do (I've had the headphones just over 2 yrs before they started doing this): if this needs to be a frequent thing then I'll be shopping for headsets that I can expect to be more reliable than Bose.
This worked so well. Thank you for your time putting this together. To echo what someone else said, it wasn't necessary to peel off the soft speaker covers; just had to lift them up a bit to get to the screws. Thank you!
Finally figured this all out. As someone noted elsewhere, the case seemed to be a problem in causing the set to turn itself on. By using the case , it pushes the button in and this causes the leads in the micro switch to splay out. There are four posts that connect to the micro switch, that these leads go to. By pushing the button in, the leads hit the wrong posts. By removing the switch and bending them back up this seems to correct the problem.
Bose really should be supplying an easy fix. Taking the switch apart is not easy. If I have this problem again I will just bend the leads back up. If they break new switches can be purchased, but some close soldering will need to be done.
My sound keeps cutting out. So I think you fix May work for me. I removed the switch. The switch has a plastic prong that moves with the switch. There are two buttons below the plastic piece that makes contact with. One is “off” contact one is the “on” contact. The “on” contact side is shorter. Maybe the pressure of the case chipped it or ground it down by compression. Do you know how I can fix it?
@@hotfiama I took the pronged switch out and bent the legs in a bit. By the way, mine has worked perfectly for over a year. Just don’t lose the spring.
I was scrolling through this video to get to the solution and I saw the alcohol on the swab then the switch being put back and forth. I did not take mine apart, but I firmly and quickly switched the on-off switch a dozen times and this fixed my issue.
My Bose did not turn on. Flipping the switch 30 times real fast fixed it for me.
Wow! I did not even bother to take apart my QC15; I just sprayed some contact cleaner into the switch, the battery compartment and the receptacle for the cord and miraculously the headphones worked. Thanks
With a computer tool kit and some q tips, I was able to take a part my headphones, clean the power switch, and put them back together. Now my headphones are working perfectly. Thank you so much for this tutorial. You helped me save some money.
Letting the battery drain is no problem; the damn thing is drained everytime I go to use it thanks to this problem... Thank-you for the fix! Now I'm off to find some rubbing alcohol.
Thanks for the video. I actually never considered that the switch might just be dirty. My headphones are 3 years old and I just encountered the same problem. Before taking the whole thing apart though, I hit the switch with some compressed air and that fixed it. No assembly (or dis-assembly) required. Cheers!
Yes you’re right same with tv remote control when is dusty it moist and won’t function, as so as tv contact switches, I always use lighter fluids to clean, then calibrate it or there’s a spray name contact cleaner
Compressed air fixed my issue! That should be the 1st fix anyone should try
@@chase1258 tell me some instructions?
But you had to take off the Cover didnt you?
Thank you for saving me from taking my headphones apart!
Thank you Liu, I haven't tried the procedure yet, but you gave at least one option to solve the problem. Bose just refused to accept its mistake with its headphone model QC35. As most of subscriber's comments bellow, I am banning Bose from my list of trusted audio produtcs.
I appreciate the video but it did not work for me. The link for the more involved fix is unavailable.
Thanks for this tutorial! I didn't have the Automatic Turn On problem, but rather I couldn't get the pairing to work. Similar problem, just the other side of the switch. Followed the instructions and it worked like a charm.
your video saved my 7 years old QC35. My power button acts up after 7 years and I used Acetone instead of rubbing alcohol and it worked like a charm. I was changing over the pad anyway so it was no problem for me to remove the ear cloth. Will see how it holds up and update you guys.
This is fantastic! I followed your step-by-step instructions, and within less than 30 minutes, the headset problem was fixed. It truly worked. Thank you once again for your help. I was about to go for a new one, but I'm glad I gave it a try. Haha!
You are a super genius ! It works like a charm ! Bose support cannot fix it, Service center cannot fix it ! I fixed it in 10 min, your Solution Works !
I just tried your fix and IT WORKED BRILLIANTLY. Followed your instructions to the letter, made sure charge had completely gone. Whoever you may be working for, I sure hope they recognize your worth and are paying you accordingly. YOU ARE A GENIUS. Thank you, thank you and thank you again.
Dude, opening up electronics is fun It's like legos.
It's ok, I'm about to sue tech companies that don't let you open up tech phones, right FUCKING NOW. sorry, just me and tech companies due they are very weird.
Just got done doing this with a pair of Bose QC 35's I got from a thrift recently. I thought they were toast, but you just saved em'.
I followed this method exactly, worked the alcohol into the switch and then let it dry. Charged them up and they're finally staying turned off!
THANK YOU!
Could you please post a link to the more difficult process? Thank you!
Your post on the bose community forum is great, thank you so much for taking the time and sharing all of the pictures and resources! This is very helpful.
The method in the description TOTALLY worked.. but I can see how it would be very easy to mess up and make the headphones not work anymore
Great vid, just tried what one of the comments said about blowing some compressed duster air into the switch and now they shut off perfectly 👍👍 def try this first
Hi Liu, I have a pair of Bose QC35 that have had this problem for a long time. BOSE knows the fault is in the poor quality switch and they don't want anyone to know about it because they want to sell you a new headset. I watched your video and repaired my BOSE QC35 headphones to new function in 5 minutes. I used 99.99% Isopropyl alcohol to flood the switch and that worked fine when I blew out whatever trash was in the switch with my air can. Thank you so much, my great headphones are functioning normally now.
The method you linked to in your description worked like a charm for me. And it wasn't at all difficult. Super tiny philips and flat head screwdrivers (get a cheapie jeweler's screwdriver kit), q tip to clean the pads inside the switch, some tweezers to get everything back in place, and it was done. Like 10 minutes tops. Thank you.
Works perfectly, just also for a quick fix as I'm traveling soon have no time to drain the battery to use the alcohol, I just dry cleaned using a blow brush and cotton pad which worked perfectly fine and issue was fixed 👍🏼
Thank you for sharing this video. The alcohol cotton swap didn't work for me. I want to share how I resolve the automatic on/off issue. From 4:35 in the video, do the following: Carefully pop off the silver metal cover that holds down the black toggle switch with a small flathead screwdriver. It should come off after two or three tries (be careful). Once the silver metal cover is off, remove the silver spring and assemble it in order without the spring. Guess what? The issue is a faulty spring! This method fixed my headphones, and the auto on/off problem is gone.
Thanks a lot, my friend. I was starting to hate my headphones after this thing started, but now it's back to normal. Never buying a Bose again, that's for sure.
Worked out perfectly, thanks. I went for the full taking apart the switch and cleaning it and bending the connectors back and the issue is gone. Thank you
Bose told me they would give me another headset for $200 with the return of my headset.(out of warranty). Here's my new solution, Sony WH-1000XM3🤔
update; Sony wh-1000xm3 for making calls suck, although the noise cancelling is really good.
having the same issue. Been buying Bose for over 10+ years and got many family members to get some Bose headphones. The quality + customer service has steadily been going down over the years. Never again...
I chewed em down to $100. My solution after that was buying a pair of AirPods Pro. Money wasn't the issue. I treated these headphones like they were the crown jewels. They couldn't look more brand new if they were brand new. There's no denying the qc35s sound great, but f*ck them.. If you don't stand behind your product I'm out.
Damn why don't you try knocking the power button even you are not opening it I always try that and it always works
@@HeTookThem because that's just a temporary fix. Eventually it WILL fail. This is a very common problem.
Thank you, I followed your instructions exactly, and my headphone works perfectly now. 🎉
My QC35s headphones have been on for months. This solution worked perfectly! I absolutely love these things. Thank you very much!!
Thanks for this video. After many years of Bose QC35 use mine started turning on while switched off. I love them and use them a lot indoors. I also have several other Bose headphones and AirPods Pro but love the QC35.
Another successful repair. I chose to go right to the switch disassembly and cleaned the contacts as well as bent the switch prongs. Working great so far. If you don't hear from me, it has fixed the issue. Right now I'm waiting to see if it turns itself on.
Hi, are they still working?
I have these headphones and use them quite a lot. Have not had the issue yet. I also saw the switch breaks on occasion. Nice to know these problems can be solved with a tiny screwdriver and some alcohol. Thanks
Cleaning the switch , updating to the latest firmware and clearing Bluetooth list seemed to fix it . Thanks Mate
I have the same issue with my QC 35 S1 which I bought few years ago. I called Bose and they replaced with QC 35 SII . Very good customer service from Bose.
Thanks for the video. I opened up and used a good spray of specialist wd40 contact cleaner, followed by a blast of cold air from the hairdryer to ensure all dry. Works perfectly and doesn't turn on itself now. After Bose saying they can't repair headphones due to all the small parts.... Ha!
I had to do the factory reset in order to solve this problem and it worked, otherwise the customer care were asking me to replace my old headphones with new ones with some discount price, which I don't wanted to do it. I never expected that this problem exist in the bose
This seemed to work for me so far. No more random turning on by itself. I used 99% Isopropyl Alcohol. Thanks so much for this helpful video.
Thank u for this❤ it helped with another issue i had - bluetooth list kept clearing itself
I would like to thank you for this video. The power switch is the problem. I had to take the switch apart and clean and align the contacts back into place. I caution anyone going past the procedure posted here and trying to take the switch apart, it is a nightmare. There is a tiny spring that if you drop or it takes off you will never find it. Kiss that switch good bye. Again thank you for this video, It was very helpful i had to go a little further to repair my headset. Good luck to anyone trying to fix their head set. PS I will never buy another set of Bose headphones. Great sound head set but for a 300+ headphones they really could have used a better quality on and off switch.
I've had my QC35 headphones since 2017 and they've been great. I updated to the latest firmware and then started to get this phantom power on issue thinking it was a firmware update. Turns out it's just some shitty manufacturing that Bose is known for. Their noise canceling is damn good but they use low quality parts across the board. In all their products. Glad I found this video, the alcohol trick seemed to work like a charm. I used 70% IPA and a hair dryer on the low setting because I've noticed the 90% will sometimes melt plastic and I didn't have time to wait for the 70% to evaporate. Interestingly enough, the problem got worse when I dabbed the IPA in there and I've never spilt anything on my headphones so I guess it's just left over manufacturing gunk that is shorting out the pins. Thanks for the video, it made me not hate my QC35s any more!
here i am not updated mine past 2nd firmware release and had mine since 2017 i believe to. My brother same headphones different color
Followed your more involved method in description. Works great so far! Thank you
Seems fixed! My issue was intermittent, so I could be calling it a victory too soon. But the switch is now working OK! Thanks for posting this.
Fixed my headphones, thanks for the detailed instructions!
Thanks! This solved the problem with my headphones. I didn’t have to pull off that black foam and could work my way around it to get the screws out. There was so much dirt inside my headphones.
@@henryyonarto about 2 years for myself I also never put my headphones in its protective case, I would throw it around in my backpack
Thank you! I just did this and it seems to have fixed the problem. Saved a $300 plus pair of headphones. Thanks again!
Taking the small switch out and bending the leads seems to be the solution. Just be careful and not lose the spring.
As soon as I removed the metal plate the switch and spring shot out. I bent the leads and put it all back together. FIXED!! Finally can turn them off.
Ended up having the same problem come back
@@derek1195 You can buy a new switch on eBay, but just use the spring and small power clip. Don’t replace the soldered body. Tried to get it out and hers no longer works.
This didn't work for me, and neither did dismantling the switch and bending the legs.... What I have done is buy a new switch, dismantle both old and new switches, and rebuild the old switch using the new switches spring & contacts/legs..... at the same time I also used deoxit contact cleaner to clean the two tracks inside the switch base. so far so good on this solution but only time will tell.... The switch certainly feels more robust now. Thanks for the video, as it went a long way to explaining the problem and tear down.
Amazing! You are an absolute life saver! My Bose Headphones started doing this about a year ago, turn them off..... then a few minutes later they would mysteriously turn themselves back on and the battery would drain. This issue basically makes these headphones unusable, I paid over £350+ for these new so its pretty disappointing after just a couple of years use. I contacted Bose and they told me 'out of warranty so can't help' they suggested I buy a brand new pair at a discount!? yeah right!
I didn't have any isopropyl alcohol so I just went straight to the instructions on the Bose forum and took apart the whole switch and bent the prongs back and gave the switch a quick blow, put it all back together and they are now working perfectly!! Fantastic. As the post below on the forum explains it looks like the issue is caused from pressure being applied to the switch when you have the 3.5mm cable and charging cable in the little stretchy storage bit of the box with the headphones. This is how I've always stored them so it all adds up.
Thanks again!
Thank you for your concise video! It worked the first time, you saved my favorite headphones!
My pleasure :D!
Thank you very much, followed ur instructions on the second method listed on the Bose forums, fixed the problem right up.
Very easy fix for annoying issue. Thanks for heads-up about magnetic area...
It worked! My wife’s QC35s were having this issue and this video helped me solve the problem. Thanks for posting this and sparing me from having to deal with Bose’s horrendous warranty service!
Thank you! Just fixed mine but I used the CRC electronic contact cleaner spray.
Great advice about the magnet , I for one would have definately got the screws sucked into those holes and probably would have damaged the headphones trying to remove them
Worked like a charm for me. 1 month and still working. Thank you!!!! Very disappointed in BOSE though. How do you make a product that turns on spontaneously by itself???
Hi - it looks like the link in your description is just going to a generic help page at Bose. Would love to get your info on the more involved fix. Thanks
Ditto. Link no longer works, and I need that info/instruction!
Before you do all this, try moving switch on and off aggressively to try to dislodge any debris. Otherwise very helpful video.
could you share the complex method again? the link doesn't work, might be outdated or so :)
Thank you very much for your advise, seems like it solve the problem, it had been couple of weeks, it seems like it happen less and less often. Really appreciate your information.
Thanks for the vid! Bose if you're reading this: not buying more of your products.
Just did this replacement. Easy as pie. Thankfully. Thanks!!!
Exactly what I needed to find. Thank-you.
That works for me as well. With a new pair of ear pad hope my qc 35 will work few years more so I can skip qc 45 :) thanks for the great video.
Thanks very much!!! Your fix worked for me and I appreciate you taking the time to do this!!
Thank you so much for all your help. I tried the more complex fix yesterday and seems like it worked perfectly.
Just watched this vid and it also worked perfectly 😃. Thanks for the guide👍.
I know this is long ago. But the link in your description is broken ((( interesting video anyway. Thanks
I honestly didnt think this was going to work! Thanks man.
I've had mine for 9 years and it just started acting up. The alcohol didn't work, but I blasted the switch with WD-40, and that worked for me.
I am THRILLED to have found this method - it worked on the first try! I will mention the screwdriver you need is very small - think the size you use to take apart your laptop. Very easy. I also did not have to pull off the black foam, as someone mentioned below. THANK YOU!
Worked with my QC35s. Thanks for the vid!
You’re going right into fixing problem without telling what the problem is.
Does this fix works for all Bose headsets or any specific ones I didn’t catch you saying
I did not believe it will fix the issue but i was so annoyed that i thought couldn't hurt to try, and voila it does work, i can finally turn off the headphone and it still has battery next day !
Also I did not remove the pad it was easy to open the screws without doing that.
Thanks! Helped me fix the little rotters. Had the old bent pins from the carry case applying pressure to the switch.
i fixed it by opening it and spraying WD-40 on switch mechanism and blowing air on it.... and its working perfectly fine.
刘兄，不知道你是否说中文。谢谢你的教程！我的qc35第一代就是最近发现没发关机。试了你的方法就好了！的确不用把胶水贴着的那一层撕掉，它只是贴在中间，四周都是空的。可以直接卸螺丝。我用了酒精擦拭之后，又用压缩空气吹了一下，把灰尘都吹掉。Hi, brother Liu! Thanks for the tip! I had the exact same issue on my old QC35 1st gen. This shit won’t stay off. It turns itself back on right after I switch it off! I didn’t have to rip the layer that got glued to the headphone. It only glue at the middle. The surrounding are wide open I can lift it to remove the screws!! I used compressed air on top of alcohol to blow some dusts off! Work like a charm! THank you so much!
It works! Thanks man, u saved my headphones.
Worked like a charm. Thanks so much for posting this video.
It would be great to see a teardown of the Bose A20 noise cancelling aviation headsets to see how they work and are assembled.
Thanks for sharing that. I had a problem with my volume automatically turning down on my headset. I used rubbing alcohol cleaning everything especially around the the volume control. It worked and fixed the problem. Others had had the same problem in the bose website posts but they don't let us post comments on how we fixed the same problem. Maybe you can share a video on that since bose only solution was resetting the software or take it to one of their shops. ug
very nice! yes any button needs cleaning once in a while, that goes with ANY electronics you use
Fixed by bending leads. 😊 Thanks. Best headphones I've ever owned.
Very easy to do and solved the issue! Thanks!
Mine have been doing the turning on thing for a while ,rang Bose no help there ..... I could buy new ones apparently ...Not what you want hear when you've spent nearly £300 on them !! Will give this a go and see what happens .Thanks for posting
Did it work?
I had the exact same issue, and I called Bose, and they wanted me to pay $400, to return my headphones not even in my state! Did this method work for you?
@@bek6698 they offered me a headset for 200 dollars.
@@henryyonarto close to 2 years.
@@henryyonarto yes
Nice video! Before trying the above I blew air compressed on the headset with the battery drained. While I would use it at your own risk I would give it a shot. If the problem persists I would try your method.
The fact that I am here watching this video, just shows how shit the support from Bose has been about this issue. Definitely won't be buying from them again. Focal headphones next I think.
Thanks for this video :)
Batteries don't need to be drained but thank you for the post!
Absolutely great, so simple and it works😊, thank you for the video!
This video helped me fix my QC35 switch issue. Thanks Ziping!!!😷👍
It is WORKING! Top thanks! Shame on Bose
Thank you. So far looks like it's working. I hope it stays this way.
@@henryyonarto About 1.5 years
@@henryyonarto No. QC36 I
It fixed the problem for me.
Thank you sir.
I cant believe BOSE makes such a crappy product. Also their custumer service is none existing, this is a problem that a bunch of people have had and they should address it. Thanks a bunch for the quick fix, it worked for me.
Legend. Tks for the video my friend.
It worked!!! Thank you very much--this was a huge help!!!!
In case the solution given in the link of the description doesnt work :
I followed the fix given in the link in description but the problem stood still, even when the power switch was out meaning that there was a short circuit due to metal dust ( I think the repetition of turning on and off has created a conducting bridge beetween the metal plates) So I took a cotton wab (with acetone) and rubbed it against the switch place to clean it. And it worked...
Might help some of you !
Worked for me! Thanks❤
This worked for me - amazing, thanks!!!