Unfortunately my Dyson doesn’t map properly regardless of having followed the tips. I eventually managed to get a partial map, but then the robot is unable to find the zones even if asking it to go to the zone the dock is actually located in. I have been trying frequently since October and now in December I am no nearer being able to use the map and zones. Also leaving a door open for updating a map, doesn’t work. I am truly not impressed.
We're disappointed to hear you've been experiencing these mapping issues for an extended time. For support with this, we'd recommend either contacting the Dyson helpline in your country directly, emailing or sending us a private message via Facebook, or DM via Instagram or on Twitter: @ AskDyson. Best wishes.
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When you use the robot autonomous without the app it will not make the initial mapping adventure and start cleaning immediately. 🙂
Hi there, thanks for reaching out to us. Please send us a private message so that we can assist with your query.
Make another one!!! With FREAKING LASERS
this is so cool like honestly how do yall come up with such stuff
Unfortunately my Dyson doesn’t map properly regardless of having followed the tips. I eventually managed to get a partial map, but then the robot is unable to find the zones even if asking it to go to the zone the dock is actually located in. I have been trying frequently since October and now in December I am no nearer being able to use the map and zones. Also leaving a door open for updating a map, doesn’t work. I am truly not impressed.
We're disappointed to hear you've been experiencing these mapping issues for an extended time.
For support with this, we'd recommend either contacting the Dyson helpline in your country directly, emailing or sending us a private message via Facebook, or DM via Instagram or on Twitter: @ AskDyson. Best wishes.