How do I get my chain back on track? Like it’s on but when I shift gears it stays on the first gear just say I was it shift to 7 or 8 the chain will still be on the first one
The P7 does not come with a speed limiter, the product is designed to have no speed limit in the booster pedal mode, when the speed reaches 28MPH, the motor cannot continue to supply power, if you need to speed up, you need to use the pedal to accelerate.
@@HiboyOfficial Thank you, that's very important and good to know, but no such information is present on your website which can be huge deterrent for many buyers. I recommend that you include this information on your website as well.
Hi After checking with the engineer, I'm sorry to say that we can't remove the speed limit on the scooter. Should you have any other questions, please always feel free to let me know, thanks.
I just picked up this bike and as the video said, it’s a great ride. Has plenty of power and very well balanced.
Yes, thank you very much for your support💥
You should have included a range test with the video.
Thank you for the reminder。
How do I get my chain back on track? Like it’s on but when I shift gears it stays on the first gear just say I was it shift to 7 or 8 the chain will still be on the first one
Please reach out to our customer support team for personalized assistance. us.support@hiboy.com
Does it sound really loud when you ride it
If you are sensitive to sound, it does have some sound because the motor is firing.😄😄😄😄
where is the speed limiter on the bike located?
The P7 does not come with a speed limiter, the product is designed to have no speed limit in the booster pedal mode, when the speed reaches 28MPH, the motor cannot continue to supply power, if you need to speed up, you need to use the pedal to accelerate.
What mode makes it reach 28? The throttle only reaches 24
It doesn’t go up to 28 on pedal assist, and is there a throttle power cutoff?
Is the battery also sold separately if someone wants to have an additional battery to increase range.
Thank you very much for the information, the battery can be purchased by contacting our after-sales customer service: us.support@hiboy.com
@@HiboyOfficial Thank you, that's very important and good to know, but no such information is present on your website which can be huge deterrent for many buyers. I recommend that you include this information on your website as well.
@@whatever3041 Thank you very much for your suggestion，We will improve
How do I take off the speed limiter?
Hi After checking with the engineer, I'm sorry to say that we can't remove the speed limit on the scooter.
Should you have any other questions, please always feel free to let me know, thanks.